Senior Account Manager, FSI, AGS-APJ-ASEAN-Vietnam

Job ID: Amazon Web Services Vietnam Company Limited

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS is looking for an experienced Senior Account Manager for the Financial Services Industry (FSI) who is seeking an opportunity to drive digital transformation for strategic FSI customers in Vietnam.

Key job responsibilities
- Build trusted relationships with the C-suite and key decision makers; understand the customer's business and technology challenges; dive deep and understand stated, unstated needs, issues;
- Working backwards from the customer, build and articulate a holistic, compelling, clear vision, strategy and practical execution plan for transformation - addressing business value, technology challenges but also increasing innovation and agility, addressing skills and organization challenges;
- Challenger Sale - challenge the status quo, inspire customer to a bolder vision and increase the velocity of shift to digital; Address short, mid and long-term time horizons; Work with our customer, AWS leadership, Partners to create buy-in and joint ownership of transformation strategy and execution plan;
- Provide leadership and orchestrate all AWS resources (Field teams, Executives, Solution Architects, Industry Specialists, Marketing, Partners, HR, Support, Service teams) to support customer success in digital transformation.
- Develop and close new needle moving opportunities by bringing the best of AWS technology and services to deliver customer outcomes.
- Build a strategic eco-system of AWS consulting, integration and delivery, and solution partners to support the delivery of the customer's digital transformation outcomes, increase satisfaction, and build a sustainable platform for growth.
- Develop CXO level advocacy
- Ensure customer actually realizes the business value from transformation and drive PR and Communication initiatives supporting the customers' objectives.

About the team
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- 12+ years of strategic consulting, sales, and/or field experience with large FSI customers.
- Demonstrated ability to build trust, engage and deliver at C-Suite.
- Ability to think strategically while also diving deep into details and drive execution.
- Experience in leading cross-functional team engagements.
- Strong understanding of technology and digital transformation, the role of cloud, and other important technologies like Big Data, AI/ML, and Generative AI.

- Experience with Vietnam based regulated Financial Institutions.
- Prior experience in driving large scale and long-term Digital transformation and Innovation programs spanning across Business and Technology, and strong project and program management.
- A strong understanding of AWS and/or technology as a service (Iaas, PaaS, SaaS) would be preferred.

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