Service Manager

Job Title: Service Manager
Role Type: Permanent
Salary: £35,000 + £4800 car allowance
Location: Plymouth & Paignton
Hours: 37.5 Mon-Fri (Two Tiered on-call 1 in 3)
Embark on an exciting journey as a Service Manager at within an established supported housing charity, a dynamic and forward-thinking organization. In this permanent role, you'll have the opportunity to make a meaningful impact in the lives of 16-18 year olds across 2 provisions, earning a competitive salary of £35,000 per annum. Join the team and be a part of a company that gives young people the best possible start in their journey to independence.

Provide managerial support across to properties in Plymouth & Paington, overseeing 8 staff members who are supporting 8 service users.

Why You'll Love This Role:

• Opportunity to lead a dedicated team and drive exceptional customer service
• Chance to contribute to the growth and success of a thriving company
• Collaborative and supportive work environment that fosters professional development

Preferred Requirements:

• Proven experience in a service management role, with a track record of delivering high-quality customer experiences
• Proven experience in identifying risk and how to manage it.
• Excellent communication and interpersonal abilities to liaise with both internal and external stakeholders
• Strong understand of safeguarding policies and procedures.
• Ability to lead and motivate a team, fostering a positive and productive work environment

Preferred Qualifications:

• Bachelor's degree or equivalent in a relevant field, such as business, management, or customer service
• Certification in service management or a related discipline is highly desirable
• Previous experience in the service industry or a customer-facing role is a significant advantage

Essential:

• Drivers license (Business insurance preferred)

For more info, please call on (phone number removed). If you would like to apply to this role, please send your cv to Olly or Phoebe on (url removed), (url removed).