Head of PMO UK&I

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Job Description

Senior Director, Head of Programme Management Office (PMO) - UK & Ireland

Role

The role is to lead and take full responsibility for the UK&I Project & Development Services PMO business line reporting to the Head of PDS & Tétris UK&I. The role will involve the continued integration of the PDS PMO and Regional PMO teams, building our capability and connectivity within PDS and growing our revenues with the JLL Accounts. This is an excellent opportunity for an ambitious person to play a leading role in the growth of PDS and expand our footprint with JLL's biggest clients.

Responsibilities

• Leadership - work with the Head of PDS & Tétris UK&I and other key stakeholders to set the business plan for PMO and lead the delivery of this plan. This will include being a figurehead and ambassador for the team, both within the firm and outside.
• Financial - take full responsibility for the financial performance of the UK&I PMO team to support the wider PDS & Tétris UK&I business with meeting its financial performance targets. This includes setting and managing budgets, productivity of the team, billing and collection of aged debt.
• Growth - working with the Head of Growth and Client Strategy and other key stakeholders develop a clear growth strategy for the PMO business. With a growth mindset, engage with the other PDS service lines and the JLL Account to identify and secure client opportunities.
• Clients - ensure all key accounts have an owner within the PMO business line and are fully connected with the JLL Account Lead.
• Delivery - where required, lead on client project delivery whilst engendering a culture of high performance and innovation. Promote the adoption of new technologies to enhance our service delivery to clients and improve efficiencies across the project lifecycle.
• People & Culture - set the tone and promote a culture of inclusivity creating a OnePDS dynamic with a sense of pride and belonging.
• Resourcing & Recruitment - responsible for the efficient management of resources across all grades within the team. Identify capability and resource gaps and liaise with the recruitment team to attract and recruit the best talent.
• Build and own relationships with key clients representing the wider offering of all PDS, Tétris and JLL business lines.
• Build relationships across JLL and actively support a OneJLL approach to maximise cross selling opportunities.
• Identify and lead on key pursuits/must wins engaging with the pursuits team as required.
• Ownership of the pipeline data for the team ensuring accuracy of reporting.
• Attend key industry events and conferences, with speaking slots where appropriate.
• Support the marketing team on the development of promotional materials and collateral to advertise capability of the team internally and externally promoting the JLL brand.

Characteristics, Skills and Experience

• Experience of leading teams creating a one team dynamic and building relationships with people across all grades in the firm.
• Planning and successful delivery of business plans.
• Recognised internally and externally as a leader in the PMO market
• Proven track record in building teams.
• Strong commercial acumen and understanding of financial metrics.
• Excellent interpersonal skills - confident with client interaction and giving presentations.
• Ability to interpret complex information, solve problems and bring forward solutions.
• Flexible and comfortable working in a non-routine way.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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