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Warrington, United Kingdom Posted on 01/07/2025 Inventya is a dynamic and rapidly growing innovation management consultancy offering new approaches to support the development and commercialisation of advanced science and technologies. The company works closely with highly ambitious and innovative SMEs across the UK offering several key services, including R&D Tax Credits, Consultancy (Market Research, IP, growth strategies), Finance for Growth, Bid Writing and Innovate UK Business Growth support to high Growth and Scaleup businesses. Our culture is at the heart of everything we do and remains vitally important to our growth strategy. Inventya is one of the North West delivery partners of Innovate UK Business Growth, supporting Innovate UK's strategy to help some of the most ambitious innovative SMEs to grow and scale. As part of this programme, Inventya is seeking to expand our team with a passionate and technically skilled Data Analyst. We are seeking an experienced and inquisitive Data Analyst (2-5 years) to support data-driven decision-making across Inventya and our delivery of the Innovate UK Business Growth programme. You'll be responsible for building, optimising, and maintaining reporting solutions that help stakeholders across the organisation-particularly our programme teams and leadership-monitor performance, track KPIs, and improve client impact. The ideal candidate is highly proficient in SQL and Power BI, can interpret and visualise complex data, and understands the value of reporting in a consultancy and programme-delivery context. Experience with Zoho Analytics and Salesforce is a bonus. Key Responsibilities 1) Data Management & Reporting Write and maintain efficient SQL queries to extract, transform, and load (ETL) data from various sources Develop scalable and insightful dashboards and reports in Power BI to support programme performance tracking, operations, and compliance Monitor and troubleshoot data quality issues across internal and external data systems 2) Stakeholder Collaboration Work closely with internal delivery teams and leadership to define reporting needs for the Innovate UK Business Growth programme Support performance reviews and client-impact reporting with accurate, timely data insights Present findings in a clear, actionable format for non-technical stakeholders Identify opportunities to automate manual reporting and analysis processes Contribute to standardising and documenting internal analytics processes and best practices Use Zoho Analytics where applicable to support our BI stack Leverage Salesforce data for deeper reporting and client segmentation Requirements Required Skills & Experience 2-5 years of experience as a Data Analyst, Business Intelligence Analyst, or similar role Strong experience writing complex SQL queries and working with relational databases Proficiency with Power BI for dashboard design, data modelling, and DAX Experience working with cross-functional teams to translate business requirements into technical solutions Good understanding of key performance indicators (KPIs), outcome-based reporting, and programme delivery metrics Excellent attention to detail, communication skills, and ability to explain data to non-technical users Degree in a relevant field such as Data Science, Business Analytics, Computer Science, or equivalent practical experience Experience using Zoho Analytics for data visualisation and reporting Familiarity with Salesforce CRM data and integrations Experience with cloud-based data platforms or APIs (e.g., Azure, AWS, REST APIs) Previous exposure to public-sector or innovation programme reporting Key Measures Compliance with all internal and external policies and legislative requirements Consistent achievement of agreed KPIs and targets Being a key part of the continued company 'Your Success, Our Commitment' ethos and culture Consistent evidence of behaviors identified and aligned with the company value Pension Scheme 21 Days' annual leave (excluding statutory entitlement)

We're are a next-generation payments business focused on powering recurring commerce. Our next-generation payment infrastructure and solutions unify and optimise customers' payment ecosystem, providing a competitive advantage and helping them achieve their goals in the digital economy. We combine this capability with exceptional sector expertise and a highly personal, tailored service focused on long-term partnerships with our customers. We're scaling as a business, so if you thrive in an environment that's constantly evolving, where purpose-driven culture is seen as an enabler toachieve the extraordinary andwhere our unique differences are celebrated, wecould be the place for you! Your Mission As a Partner Success and Onboarding Specialist , you will be part of the Operations team reporting to the Head of Partner Success and Onboarding and play a key role in providing a great experience as Acquired works to support our merchants through the onboarding process and post-live management. We are looking for a proactive and detail-oriented individual to join our growing Partner Success and Onboarding team. This role is perfect for someone who thrives in a cross-functional environment, enjoys working with new businesses, and is excited to develop their analytical and operational skillset in the fintech space. As a Partner Success and Onboarding Specialist, you will play a critical role in supporting our prospective merchants' onboarding, delivering an exceptional onboarding experience, and ensuring our CRM is kept up to date with your day-to-day activities. You will also build strong relationships with internal stakeholders and external partners, troubleshoot onboarding/post-live queries, and become a subject matter expert on our operational processes. Due to the nature of the role and our business, the expectation will be for this role to operate outside of normal working hours to best support our customers. You may be required to work a rotating and flexible shift pattern and will be required to cover 24 hours, 7 days a week. Further details of this working pattern will be discussed with you during the interview process. Sufficient notice would be provided with 30/90 days notice of any substantial change in working patterns. This is a hybrid role with a minimum of 3 days per week at our office based in London. Key Responsibilities Onboarding : Working with our Onboarding Manager to ensure all onboarding processes meet AML, KYC, KYB and regulatory standards and following the onboarding process. Working with an internal stakeholder, you will also act as the main point of contact for merchants that are being onboarded to our payments partners. Follow up on open items to maintain momentum during the onboarding process, especially for merchants involving multiple acquirers. Merchant Risk Assessment : Conduct initial reviews of merchant applications, including verifying KYC/KYB documentation. Assist in evaluating basic risk indicators such as industry type, business model, and transaction volume projections. Flag any inconsistencies, incomplete submissions, or potential high-risk elements (e.g. restricted industries, unclear ownership) for further review. CRM Management : Ensuring that all work and activities are documented within the CRM to support the business in ensuring the CRM is the single point of truth when understanding the customer sales-to-service cycle. You will also be responsible for keeping internal teams updated on the progress of each application or escalating when blockers may occur. Multi-Acquirer Support : Assist in preparing merchant documentation and risk summaries tailored to the individual requirements of multiple acquirers when a merchant is onboarded through more than one acquiring relationship. Liaise with internal teams and, where appropriate, support external communication efforts to ensure timely delivery of acquirer-specific requirements. Track and coordinate acquirer-specific onboarding tasks and escalate where requirements diverge or where clarification is needed. Training and Knowledge Development : Actively engage in ongoing training and knowledge-sharing sessions to deepen understanding of payment gateway operations, risk profiles, acquirer requirements, and general underwriting best practices. Stay current on updates to onboarding policies, new acquirer documentation standards, and any changes to internal risk criteria. Take ownership of personal development by asking questions, seeking feedback, and reviewing industry materials to build a foundation for more advanced partner success and onboarding responsibilities over time. What you'll bring Bachelor's degree or equivalent experience in Business, Finance, Economics, Technology, or a related field. 1-2 years' experience in an onboarding, underwriting, compliance and/or partnerships role in the eCommerce Digital Payments. Exceptional written, verbal, and interpersonal communication skills, with the ability to influence at all levels. Ability to work in a team that uses qualitative and quantitative targets to measure performance. Ability to collaborate effectively with cross-functional teams. Comfortable working with multiple stakeholders and managing competing priorities. Imagination - We are a creative business that prides itself on fresh thinking and "what ifs". Your ideas will help shape how we grow and work - We are all ears!

Role overview: Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve customer service levels throughout your section. You will assist in supervising staff and maintaining shop floor standards. Additionally, you will handle certain managerial processes daily as instructed by Store Management. Responsibilities: As a supervisor, you will: Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme. Drive and exceed sales targets by monitoring staff service levels, utilizing in-store devices to promote the full product range, and analyzing reports for effective product placement. Maintain high visual merchandising standards using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards. Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments. Role objectives and KPIs: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Skills and Experience: Previous supervisory or Team Leader experience in a fast-paced retail/customer-facing environment. Passionate about retail and knowledgeable about the latest trends and competitors. Experience in coaching and mentoring individuals. Strong communication skills. Attention to detail and ability to maintain high standards on the shop floor. Benefits: We recognize our employees' efforts and offer benefits such as: Monthly discretionary bonus schemes. Company discount of 25% on many products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts through our online benefits platform (TELUS Health). Access to counselling services, health, and well-being advice via TELUS Health. Health cash plans. Internal development courses for personal and professional growth. Access to apprenticeships and accredited qualifications-earn while you learn (England only). Discounted gym memberships at JD Gyms. Opportunities to join colleague networks, share experiences, and support initiatives for positive change. Volunteer opportunities and contribution to JD Foundation. Employer engagement forums to influence positive change. Incremental holiday allowance.

Do you have a passion for Product? Do you have experience in health and beauty and/or personal care, or a desire to move into the industry? Our client is looking for a Project Co-ordinator who will report directly to the Product Development and Design Manager and is responsible for market and new product research and allow the company to develop new products that fit within its sales strategy, cost click apply for full job details

Job ref: 101458 Published: 3 months ago What You'll Be Doing Leading the Delivery Team: Oversee daily delivery operations and ensure smooth functioning. Plan deliveries and ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries. Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and inductions for direct reports and drivers. Foster a high-support, high-challenge environment and empower colleagues. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store operations. At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. By submitting your details you agree to ourT&Cs

Job Title: Senior Sales Executive Reports To: Sales and Marketing Coordinator Manager Job Purpose To lead and deliver cost-effective sales of new build properties in alignment with the Group's development programme, ensuring the achievement of sales targets and delivering excellent customer service throughout the buyer journey click apply for full job details

Job Title: Director, Customer Risk Management Overview: We are currently looking for a Director, reporting to the Head of Customer Risk Management (CRM) for Europe. The role is based in London, U.K., or Waterloo, Belgium. Mastercard has over $70B credit exposure to its customers and other counterparties worldwide, making the CRM role a key part of its evolving and rapidly growing business model. The CRM team is a vital component of the broader Strategy & Operations organization, supporting and driving Mastercard's success. The strategic nature of this exposure requires engagement with senior management, Mastercard's sales and product organizations, as well as our customers. This role offers great opportunities for career growth within Mastercard. This position is on the first line of defense, with key responsibilities including: Developing CRM strategy and roadmaps for the assigned portfolio Customer credit analysis and underwriting Formulating risk mitigation strategies Creating risk management solutions for new products Engaging with regulators within the region Role: The primary responsibility is to ensure customer risk is appropriately identified, monitored, and managed according to Mastercard's policies, procedures, and risk appetite. Responsibilities include, but are not limited to: Owning all CRM-related matters for the assigned portfolio Performing customer credit risk underwriting and presenting analyses to senior management for approval Leading the development of risk mitigants with account managers and customers Designing and implementing innovative risk management approaches for diverse business models Leading cross-functional teams to develop new risk management solutions, including for emerging areas like crypto Influencing credit policy and standards; developing CRM procedures Building strong relationships with sales and product teams Conducting credit considerations during new customer onboarding Managing impacts of customer failures, including portfolio transfers and license terminations Performing portfolio reviews and risk screening using early warning indicators Reporting regional exposure and risks to senior management Partnering with CRM Center of Excellence for continuous exposure monitoring Collaborating with Regulatory Affairs to engage regional regulators Working with Treasury and Settlement Operations to improve processes All About You: Graduate degree in business or equivalent Experience in credit risk assessment, financial statement analysis, and management; banking sector knowledge and European payments regulation experience are strong pluses Commercial mindset balancing risk and reward Strong analytical, problem-solving, negotiation, and influencing skills Leadership ability to manage diverse, high-performing teams and cross-functional projects Resilience and decision-making skills in crisis situations Excellent written and verbal communication skills in English

About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With a decade of experience, we provide over 300 global customers with software, bespoke AI consultancy , and Fellows from our award winning Fellowship programme . Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you'll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world. By applying to this role, you are adding your CV to a pool of talent to whom we will reach out in the future if we have a suitable opportunity. This is not a live role - please review our careers page for active roles. About Frontier Frontier is Faculty's AI as a service product - an AI-powered simulation technology which improves the speed, quality and execution of decisions across enterprise. Using a computational twin framework, it goes beyond business intelligence and data science to connect AI models and siloed data from across organisations, and enable decision intelligence on a new scale. In line with our conviction that AI should be human-led, Frontier enables the best combination of human and machine intelligence by making AI models interactive so business users can test future scenarios, understand impact, and make optimal decisions. About this role A Senior Manager in Frontier, will be a dedicated lead to drive growth on accounts, focusing on expanding existing accounts, acquiring new business, and aligning delivery efforts to long-term customer objectives. This individual will articulate the account vision and strategy, secure stakeholder buy-in, and build trusted relationships to position Frontier as a critical technology for driving strategic transformation across organisations. What the role involves The role will continue to evolve as Frontier grows, but will initially be focused on: New account development (15%): Lead generation and initial positioning: Identifying and pursuing new business opportunities where Frontier can deliver transformative impact; conducting workshops to engage new stakeholders and generate interest Packaging up propositions: Developing compelling proposition narratives that can be re-packaged from one account and sold to other accounts; working with product team to align on distinction between 'Cartridge' and 'Console' propositions Growth within existing accounts (60%): Vision and roadmap articulation: Defining a roadmap of interconnected use cases and incremental functionality that delivers visionary outcomes Value case development: Crafting robust business cases tied to account roadmaps; articulating how incremental value is realised over time and how it advances customers' strategic priorities Stakeholder buy-in: Building a coalition of support across distributed stakeholders, ensuring a broad network of champions at different organizational levels who advocate for the vision Value-add activities: Identifying areas not currently in scope for delivery that would help generate further demand for Frontier and support growth efforts Strategic positioning and sales (15%): Contracting / closing sales: Negotiating a viable commercial / ARR position and overseeing the contracting process to signature, with support from commercial leadership if required Senior leadership engagement: Engaging Faculty senior leadership where needed to drive exec-level relationship building with the customer and momentum with closing a sale Partner alignment: Leveraging our partnerships (Accenture, AWS) where needed to complement / augment the longer term vision and help secure customer buy-in Commercial framework definition: Shaping viable commercial agreement templates for enterprise customers (e.g. how to structure in a way that incentivises expanding to more use cases) Delivery team alignment (5%): Delivery: Defining the processes (meetings, assets, roles) by which Delivery and BD work together to enable growth and working with Delivery Leads to embed this on the accounts Delivery collaboration: Clearly communicating account growth strategies to delivery teams, ensuring activities are aligned with customer goals and positioning for future phases Identifying additional opportunities: Work closely with delivery teams to identify areas not currently in scope where Frontier can drive value, creating pathways for future engagement Product alignment and best practices (5%): Product alignment: Ensuring the vision being pitched to customers aligns with our product strategy; providing regular feedback to the product team to inform Frontier's strategic direction Growth best practices: Actively share and refine best practice methods and assets for how we approach growth on Frontier accounts What we'll look for: Evidence of senior, durable, relationships: Founded on your ability to understand what is important to your clients and credible interactions with technical and commercial stakeholders Exceptional written communication skills: Experience writingcompelling proposals, presentations, and marketing content for a range of audiences Technical aptitude: Experience working with technical teams and products with an ML/AI component. An ability to quickly assimilate technical concepts and apply them effectively to customer problems Entrepreneurship: ability to identify new opportunities and work with technical and commercial teams to understand how we can execute on them Complex stakeholder management: Depth of experience working with a wide range of stakeholders and building a coalition of support at all levels New business development: Experience leading introductory conversations with new customer prospects. Accustomed to independently prepare for, and confidently participate in, a broad range of sales conversations Business case development: Experience developing robust business cases across a range of domains, rooted in your ability to understand and articulate what 'value' means to your customers Leadership: Experience leading cross-functional teams to successful outcomes. Commercial acumen: Good intuition for customers' commercial expectations and requirements. Experience scoping and costing services and software initiatives and ability to drive the development of commercial proposals What we can offer you: The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You'll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you'll learn something new from everyone you meet.

Hello, we're Starling. We built a new kind of bank because we knew technology had thepower to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We're looking for a seasoned and results-driven Commercial Growth Sales Manager with a proven track record in enterprise sales with a deep understanding of payments, cloud native technologies, API driven solutions, with the ability to build a pipeline of clients alongside establishing successful sales partnerships. Experienced in selling to large enterprises, start-up fintechs and financial institutions. Key Responsibilities Include: Market Analysis - Identify growth areas through market trend analysis Client Relations - Manage vital client relationships across organisational levels, fostering satisfaction and loyalty Sales and Partnership Development - Demonstrate commercial acumen, negotiate agreements, and develop new partnerships for strategic growth Customer Focus and Growth - Maintain a customer-focused approach, achieving revenue targets and driving growth in market share and volume Strategic Vision - Set strategic visions for a portfolio of major clients, collaborating internally for implementation Performance Reviews - Deliver service reviews, showcasing financial performance, and collaborate on Payment Services initiatives Team Collaboration - Actively participate as a team player, collaborating with internal stakeholders for initiative success Prospecting and Proposals - Excel in prospecting, preparing bids, proposals, and presentations for high-value service offerings Stakeholder Management - Manage senior client stakeholders, adapting to market requirements in Fintech, payments, banking, lending, and insurance Proven experience in enterprise sales, business development, or partnerships within financial services or fintech A robust record of closing complex, high-value deals with regulated institutions or large corporates Previous exposure to UK and cross-border payments rails, APIs, and platform-led solutions A strategic mindset with a hands-on, delivery-focused approach Experience in larger enterprise environments; scale-up exposure is a plus Understanding of payments market and eco-system Influencing, sales and negotiation skills Communication Skills Organisational Skills Excellent People Skills 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication : Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations : Oversee end-to-end commercial negotiations, solidifying prosperous partnerships. Upsell Precision : Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive : Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals. Value-driven Expansion : Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies. Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund

Senior UX Lead Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE Senior designer with over 8 years work experience working for blue chip clients as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. Designing enterprise level, consumer grade digital services and products. Ability to define key metrics and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Designer Skills required: Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process and an understanding of the Service Design process. Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. Attention to detail. Ability to quickly turn around wireframes in an iterative environment. Proficiency in Sketch, Axure, Adobe CS, etc. An understanding of technology. Salary for this role will be in the range £65K - £75K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Role: Senior Finance Analyst - Global FMCG Business Location: Central London This opportunity is working for a well-established and successful Global FMCG business with a brilliant brand in the sector and a very exciting strategy for the future. You will be a crucial member of the Finance team, reporting into the Senior Commercial Finance Manager. The UK&I finance team plays a critical role in financial management of the business and delivery of the growth strategy. The role of the Senior Finance Analyst is to lead the provision of brand performance analysis and high-quality FP&A, working in partnership with the Commercial and Marketing teams, to inform and influence business decision-making. In addition, to play a key role in driving the mission of the UK&I Finance team to embed an analytical, data-led, profit-driven mindset within the business, supported by BI systems development and accurate and timely financial information. You will also be the lead point of contact for the Central FP&A and Operations / Supply Finance teams, with a clear mandate to drive improvements in process and reporting insight. This role comes with a very competitive salary, bonus, benefits and a clear path to progression. Role Responsibilities: Lead on business planning and mid-year forecasting processes, coordinating interfaces between the UK&I business teams, finance team and the Central FP&A team to produce fully appraised plans UK&I Finance team lead for FP&A, responsible for leading the UK&I month-end process and production and coordination of all reporting deliverables to the Central FP&A team and International Leadership Team Brand Finance lead for a specific product, working closely with the commercial and marketing teams to develop value-additive expertise on brand health, distribution and investment opportunities and product channel performance Support the Senior Commercial Finance Manager in building deeper insight into Trade Spend with retailers and working closely with the Revenue Growth Manager to maximise spend effectiveness Support the Finance Director in working closely with the Europe Product Supply Finance team to understand drivers of variances in UK&I Cost of Goods Sold, including production volumes, overheads allocations and supply efficiency targets Lead on key reporting improvements, including opportunities for automation, new data and insights, and development of BI dashboards Work proactively to improve business understanding of brand performance across both brands including brand profitability, margin performance, consumption analysis and marketing efficiency and ROI Provide support to the Finance Director and Senior Commercial Finance Manager, as required, in areas such as new business evaluations and decision reports, new product value-chain analysis, marketing ROI appraisals and capex appraisals Provide analysis, as required, to the Sales, Marketing, Customer teams to support strategic planning and spend decisions Candidate Requirements: ACA/ACCA/CIMA qualified professional Experience working within either FMCG/Retail/Food/Drinks businesses a preference FP&A/Commercial Finance/Business Partnering experience An excellent communicator with the ability to tell a story and go beyond the analysis Experience working with non-finance staff and ability to explain financial data to them Company Information Wayman Finance is a specialist recruitment agency with over 20 years' experience within the Finance field. We've worked hard to establish our reputation with our clients as one of the most reliable Finance and Accounting agencies in London through our core values of honesty and customer excellence. Application To be considered for this Senior Finance Analyst position please forward a CV as soon as possible

BE A PART OF OUR SUCCESS! Benefits & Perks: Educational Assistance with DeVry University with complimentary laptop Immediate Family Members are also eligible Comprehensive Health Benefits including Medical, Dental, Vision, and more! 401(k) retirement savings with company match Flexible Schedule All you can eat pancakes + meal discounts! Employee Discount Program Development Pathway: Step by step process to grow your career 3 College Credits hours for completing manager training Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value. Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! Position Description As a General Manager, you will manage the operations of an assigned restaurant and be responsible for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. In addition, you will directly supervise all employees (including subordinate managers) in assigned restaurant. You will be accountable for all aspects of restaurant operations and administration, ensuring execution of all tasks and systems to guarantee maximum guest satisfaction and a quality work environment. Responsibilities: Responsible for achieving plan profit levels while ensuring maximum guest satisfaction. Plans and analyzes restaurant unit manpower, ensuring sufficient development and training of all employees, including subordinate managers. Responsible for all aspects of employment and restaurant staffing including recruitment (interviewing and selecting), training, and conducting new hire orientation. Responsible for conducting annual performance reviews with all restaurant employees, as well as recommending merit increases and preparing employee performance documentation. Attends University of Perkins and successfully completes all coursework. Achieves and maintains ServSafe certification. Performs and is able to assist in all functions for all positions in the restaurant. Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications. Ensures managers and all team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness. Ensures restaurant compliance to productivity and service standards by scheduling and staffing a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application. Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction. Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses; prepares and reviews financial reports. Attends scheduled regional meetings; makes presentations to peers and management as requested. Qualifications: Two years previous experience in a management role; preferably in the food service industry High school diploma; some college or degree preferred Must be able to communicate clearly with guests and vendors in person and by telephone Must be able to operate the cash register Must be able to coordinate multiple tasks simultaneously Physical Requirements / Environment / Work Conditions: Extensive standing without breaks Exposure to heat, steam, smoke, cold and odors Bending, reaching, walking Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet Must have high level of mobility/flexibility in space provided Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet Must be able to lift up to 50 pounds Disclaimer This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.

At Keystone Sports, we help international student-athletes obtain sports scholarships in the US and Canada. Over the years, we have assisted 14,000+ international student-athletes, from 48+ countries, to enroll at universities all over North America. We're a team of more than 100 people, most of us former student-athletes, and we possess the expertise and contacts that have enabled student-athletes to obtain lucrative scholarships and compete in many different American college sports. As a Sports Recruitment Associate in our Keystone Sports UK team, you are responsible for recruiting new UK student-athletes to Keystone Sports through selling our various student-athlete services. This is a vital function in our company, which ensures growth, stability, and a foundation for doing business and delivering our services by creating revenue streams and increasing the interest in college sports among our target group of young and promising students. From first introducing the concept of American college sports and higher education to prospective students, to making them take the leap to begin the college recruitment process, and eventually venturing out to their new home in the US. The Sports Recruitment Associate is the catalyst to making all of this happen and guides the student from the first point of contact to the vital meeting with their parents and making the decision to attend a US/Canadian college through our services. Our Sports Recruitment Associates are great sellers and find a way to create clear pathways of communication with prospective clients and champion the success of our clients after enrollment. A high activity level when it comes to your lead generation and prospecting is a must to succeed in this role. The KPI's of a Sports Recruitment Associate are: Ensure potential students (our clients) are assessed properly for academics, sporting background, eligibility/compatibility with the US college sports system, and given correct feedback on where he/she can compete in the US college system. At a minimum meet the quarterly meeting target, sales target, and conversion rate goal. Arrange and schedule meetings/presentations with potential students via lead generation using the company policies and procedures. Lead generation - process organic leads, attend events/tournaments/ competitions/sporting events/hold presentations to produce the leads needed to meet sales targets. Grow and develop your jurisdiction/market - maintain and develop relationships with sources of potential clients in your set jurisdictions, and find synergies with other businesses, persons, companies, organizations, and federations that can benefit company sales short and long term. Assist with a company presence in social media by providing ideas on video content, articles, and match/tournament reports from student-athletes, as well as having an emphasis on building your own personal brand through social media and other media outlets. Assist with hosting and attending our events (i.e. Showcase, US Tours, Camps, Video days). Expected to attend client filming events, which are held on a weekend, roughly once per month, in different locations across the UK. Qualifications: You are a highly ambitious former student-athlete in the US/Canada. Have a bachelor's or master's degree with good results. Have some work experience after graduating from university or relevant internship experience. Must be an excellent communicator in English. Structured and a problem-solver in a high-paced industry. Key skills/attributes we seek for the role: Local knowledge of the UK sports ecosystem. High energy, driven and takes initiative. Outgoing and proactive. Proven record in sales and prospecting. Likes to hit goals/targets (we are athletes at heart!). Big TEAM player with high ethical standards. Big interest in sports. What do we offer? Base pay + good sales incentives. We have created a transparent pathway to progress, with additional upside. Just like in sports, you will be rewarded with great performance, but you need to earn it. Flexible working and regular company events throughout the year. The role is hybrid - with flexibility to work from home and/or from our Sheffield or London office. Staff members meet once a week at the office so depending on location, candidates should have a willingness to travel. An international work environment with colleagues from different nationalities. A friendly and inclusive international work environment with plenty of space for initiatives and original ideas. To be part of a successful, talented, and fast-growing team that cares deeply for our students. Exciting new projects in a great industry that promotes social good. Regular team activities and fun events. About our company: Keystone Sports UK (formerly Future Elite Sports) has been working with talented athletes and assisting them with university placements for over 10 years. We are part of Keystone Sports, which helps more than 1,200 international student-athletes to US universities each year. Whether it is a soccer (football), rugby, track and field, golf, or swimming scholarship, our team provides an extensive service to find students a tailored placement in the USA. You will be working with an international group of people from all over the world. Our workplace culture is characterized by people who are passionate about what they do and people who are high achievers who strive to perform professionally. And we all love sports! Together we are creating an environment that encourages creativity, new paths to success, and continuous development. Our website: Want to join? If this sounds like it could be you, please Apply through the button below with your CV and short application. Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.

IT Sales Development Representative Tonbridge, Kent £25,000 basic + £15,000 commission (OTE £40k+, uncapped) Do you want to be more than just another sales rep hitting KPIs? Are you excited by the idea of joining a fast-growing business where your ideas are genuinely welcomed? Do you love building relationships and having real conversations that turn into real opportunities? We are working with a fantas click apply for full job details

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Development Engineer - Automation About this role We're seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Operations, Tech, and Business stakeholders, bringing a passion for using software and technology to create impactful solutions. As a candidate for this role, you'll understand the benefits of process automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You're able to seamlessly switch from deep diving into users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. You thrive in working in a fast-paced environment and are excited by the prospect of delivering value through the automation of Business processes. What you'll do Build, test, support, and maintain a range of internal facing software products and solutions that automate Business processes Collaborate with a wide range of internal teams to define their needs and prioritise delivery of those that add most value Be an advocate for governance, documentation, and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate analytical thinking into design and development, building metrics to measure the benefits delivered by our solutions Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Use data to transform the way we work, always looking at how we can continually grow What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner An ability to capture process requirements in order to rapidly refine a solution Knowledge of and experience with an object-oriented programming language (we use C# predominantly) You are an effective communicator, passionate about collaborating with technically minded users and engineers, but you can also translate and understand the requirements of non-technical stakeholders You have experience of identifying business opportunities and translating them into technology solutions You bring a user-focused mindset You're a pragmatic decision maker, comfortable balancing competing demands to deliver Business value You work well with diverse teams, and are great at managing your stakeholder relationships - you also break down jargon to fit your audience needs You're excited about getting into the details of technology & automation solutions Any knowledge of Salesforce, Snowflake, G Suite, Google App Script, Excel programming, and Robotic Process Automation (RPA) would be desirable (not essential) Any knowledge of AWS would be desirable (not essential) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays, and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall, and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention, and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse, nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.