Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Location: Birmingham, GB, B4 6AT London, GB, EC4A 1AB Company: ameygroupi Your New Role We have a fantastic opportunity for a Principal Bid Manager to join our Work Winning team supporting growth of our Complex Facilities business within Public Sector Hard FM/TFM markets. This is a hybrid role that will require regular travel to usually Birmingham or London. The purpose of the role is to grow the business by delivering professional winning Hard FM and TFM bids that are profitable and fit within strategic plan objectives. As a Principal Bid Manager, reporting to our Bid Director, you will be tasked to lead all aspects of Hard FM or TFM bids with average total contract values between £100m-£300m. Gathering and leading a bid team with relevant subject leads, you will act as the focal point for all bid deliverables including technical solution, quality responses, presentations, commercial and pricing proposals. You will develop the bid strategy and manage the communication protocol with all internal and external stakeholders including governance and bid process and oversee business-led bids (minor bids or 'Children' of frameworks) to ensure that bid governance and bid process is followed. The standard hours of work are based on 37.5 hours per week, Monday - Friday. You will be responsible for: Leading all aspects of the bid process for a programme of Hard FM/TFM bids and individual bids. Developing the bid strategy with individual Business Stream or Account Directors. Monitoring completion of pursuit and capture data by the business/business development and ensure that win plans are in place for each major, medium and strategic bid. Planning, managing and identifying resource requirements for bids including support functions and those allocated to deliver the and technical solution and any commercial submissions Leading and managing the development of high quality technical solution and commercial bid deliverables in line with the agreed bid strategy. Setting up and managing communication and document protocols for each bid. Maintaining client liaison ensuring effective dialogue and prompt response to clarifications. Preparing and managing the bid budget and the Opportunity Assessment Tool Facilitating the risk and opportunities process engaging a wide range of input with expert commercial ownership Overseeing business-led Hard FM or TFM bids (minor bids or 'Children' of frameworks) and ensure that bid governance and bid process is followed. Managing and developing Bid Managers, Assistant Bid Managers and Bid Coordinators, including where they lead lower value/complexity bids We want to hear from you if you have: Educated to degree level Ideally APMP Foundation level Hard FM or TFM bid experience Process orientated, organised and thorough Experience of keeping track of multiple time-phased activities. Excellent time management and prioritisation. Strong project management and application of processes and knowledge to achieve objectives. Ability to get the best from bid teams, whether working remotely or co-located. Ability to embrace change and drive continual improvement. Understanding of commercial requirements including cost planning, estimating and balancing risk with reward. Creative, with an enquiring mind. MS Office - Word, Excel, PowerPoint and SharePoint. MS Project an advantage. Experience of successful bidding in Central Government/Public Sector Hard FM or TFM, able to work across different sectors" What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Enhanced Pension scheme which we will contribute to Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Bonus We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected. Who is Amey? We are at the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. Apply today - We are excited to hear from you! We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jul 17, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Location: Birmingham, GB, B4 6AT London, GB, EC4A 1AB Company: ameygroupi Your New Role We have a fantastic opportunity for a Principal Bid Manager to join our Work Winning team supporting growth of our Complex Facilities business within Public Sector Hard FM/TFM markets. This is a hybrid role that will require regular travel to usually Birmingham or London. The purpose of the role is to grow the business by delivering professional winning Hard FM and TFM bids that are profitable and fit within strategic plan objectives. As a Principal Bid Manager, reporting to our Bid Director, you will be tasked to lead all aspects of Hard FM or TFM bids with average total contract values between £100m-£300m. Gathering and leading a bid team with relevant subject leads, you will act as the focal point for all bid deliverables including technical solution, quality responses, presentations, commercial and pricing proposals. You will develop the bid strategy and manage the communication protocol with all internal and external stakeholders including governance and bid process and oversee business-led bids (minor bids or 'Children' of frameworks) to ensure that bid governance and bid process is followed. The standard hours of work are based on 37.5 hours per week, Monday - Friday. You will be responsible for: Leading all aspects of the bid process for a programme of Hard FM/TFM bids and individual bids. Developing the bid strategy with individual Business Stream or Account Directors. Monitoring completion of pursuit and capture data by the business/business development and ensure that win plans are in place for each major, medium and strategic bid. Planning, managing and identifying resource requirements for bids including support functions and those allocated to deliver the and technical solution and any commercial submissions Leading and managing the development of high quality technical solution and commercial bid deliverables in line with the agreed bid strategy. Setting up and managing communication and document protocols for each bid. Maintaining client liaison ensuring effective dialogue and prompt response to clarifications. Preparing and managing the bid budget and the Opportunity Assessment Tool Facilitating the risk and opportunities process engaging a wide range of input with expert commercial ownership Overseeing business-led Hard FM or TFM bids (minor bids or 'Children' of frameworks) and ensure that bid governance and bid process is followed. Managing and developing Bid Managers, Assistant Bid Managers and Bid Coordinators, including where they lead lower value/complexity bids We want to hear from you if you have: Educated to degree level Ideally APMP Foundation level Hard FM or TFM bid experience Process orientated, organised and thorough Experience of keeping track of multiple time-phased activities. Excellent time management and prioritisation. Strong project management and application of processes and knowledge to achieve objectives. Ability to get the best from bid teams, whether working remotely or co-located. Ability to embrace change and drive continual improvement. Understanding of commercial requirements including cost planning, estimating and balancing risk with reward. Creative, with an enquiring mind. MS Office - Word, Excel, PowerPoint and SharePoint. MS Project an advantage. Experience of successful bidding in Central Government/Public Sector Hard FM or TFM, able to work across different sectors" What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Enhanced Pension scheme which we will contribute to Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Bonus We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected. Who is Amey? We are at the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. Apply today - We are excited to hear from you! We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club
Jul 17, 2025
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club
We have an exciting opportunity for a Volunteer Coordinator (known internally as a Volunteer Manager) to join the Staffordshire team, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role can be based at either of our VS offices; Stoke-on-Trent or Stafford. As a Volunteer Manager you will be: Recruiting and retaining a team of community and professional/workplace volunteers to support various victim services pan Staffordshire & Stoke-on-Trent Completing the induction and accreditation process with volunteers; across the variety of volunteering roles available Ensuring volunteers deliver effective support to victims and witness of crime and major incidents; in liaison with Team Leaders who will direct case manage Responsible for auditing volunteer activity against set quality standards - and dealing with any matters arising Rewarding and recognising the volunteering activity across the area Preparing reports for funders on volunteering activity, social value and difference they have made; including case studies and using digital platforms to raise the profile of the roles and their contributions made (internally and externally) You will need: Proven track record of effective management, coaching and mentoring skills Proven track record of successfully working directly within voluntary setting Effective communication skills; written, verbal and numerical. Ability to work independently and as part of a team, sharing, coaching others. This role involves travel and a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jul 16, 2025
Full time
We have an exciting opportunity for a Volunteer Coordinator (known internally as a Volunteer Manager) to join the Staffordshire team, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role can be based at either of our VS offices; Stoke-on-Trent or Stafford. As a Volunteer Manager you will be: Recruiting and retaining a team of community and professional/workplace volunteers to support various victim services pan Staffordshire & Stoke-on-Trent Completing the induction and accreditation process with volunteers; across the variety of volunteering roles available Ensuring volunteers deliver effective support to victims and witness of crime and major incidents; in liaison with Team Leaders who will direct case manage Responsible for auditing volunteer activity against set quality standards - and dealing with any matters arising Rewarding and recognising the volunteering activity across the area Preparing reports for funders on volunteering activity, social value and difference they have made; including case studies and using digital platforms to raise the profile of the roles and their contributions made (internally and externally) You will need: Proven track record of effective management, coaching and mentoring skills Proven track record of successfully working directly within voluntary setting Effective communication skills; written, verbal and numerical. Ability to work independently and as part of a team, sharing, coaching others. This role involves travel and a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
People, Culture & Development Partner - HR Department Job Type: Permanent Location: Katharine House Business Centre, Stafford Hours: 30 per week / 4 or 5 days Monday to Friday Application deadline: Friday, 18 July 2025 - however may close earlier if over subscribed Interview: First stage Teams interview followed by face to face Job reference: Please state title of role on application We are Katharine House Hospice, and we're dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible. We value people - so much so, it's one of our three key values as a charity. We believe that our people are the heart of everything we do. We are dedicated to creating an inclusive environment where every individual feels valued, supported, and empowered to thrive. We are seeking passionate individuals who share our values of People, Innovation and Excellence. If this sounds like you, then please get in touch. Purpose and impact The People, Culture & Development Partner (PCODP) will play a pivotal role in supporting the development and delivery of the People Strategy that aligns with our organisational goals. This is a true people partnering role, with a broad remit covering all aspects of organisational development including learning and development. This position is designed for someone with strong communication skills, a deep understanding of HR practices including learning and development or talent development and a passion for cultivating an inclusive and high-performance work culture. The PCP will work closely with managers and teams to drive employee engagement, leadership development, talent management, and organisational effectiveness. Part of the team The role reports directly to the Director for People (DfP), working in close partnership with the People Shared Services Manager and the organisational management and leadership team. This role will also have line management responsibility for 2 learning and development coordinators. Core Responsibilities Talent Management Support the talent acquisition process, by supporting managers to recruit top talent for their teams, developing tools and guidance to aid better recruitment. Lead the organisational learning strategy to develop internal workforce for the future, including all statutory and mandatory training, apprenticeships and manager development initiatives. Work with managers to identify top talent, creating individual development plans to aid career progression and organisational succession planning. Identify key trends in 'leavers' and develop strategies to aid retention. Building and developing competency frameworks to aid talent development and business succession. Aid the creation and development of the onboarding process to enable better candidate attraction and retention. In conjunction with the PSSM and DfP, design, develop and implement a volunteering strategy to enable better attraction and management of volunteers within the organisation. Reviewing and collating our current workforce skills base, devising strategies to develop these to meet future needs, whilst ensuring that skills are allocated in the right places. Projects To lead on HR or People related projects with key stakeholders, including HRIS. Organisational Design Understand and review existing structures and systems in order to recommend and implement change to organisational ways of working to ensure better alignment to organisational goals and our values. Supporting organisational leaders during organisation change initiatives, ensuring that change is managed effectively and in line with our culture. Policy Development Proactively participate in the review and development of policies, ensuring that these align to organisational culture and goals, and are operationally effective. Performance Management Devise new modern methods of 'talking performance' which are based around continuous, forward focused conversations. Develop a new process for proactive performance management, ensuring equal focus on individual performance and our values and behavioural framework. Culture, Engagement & EDI Shape and promote a healthy working environment, organising and embedding health and wellbeing initiatives for the organisation. Drive a positive and proactive culture within the organisation, developing new strategies for continuous improvement and engagement, in line with our values and behaviours framework. Lead on our EDI strategy and implementation plan, working with key stakeholders to ensure that EDI becomes an integral part of everything that we do within the organisation. Embed and review our values and behavioural frameworks, ensuring these are threaded throughout all 'people' aspects. Reporting & Analytics Build, use and develop data reporting to aid organisational decision making, working with stakeholders to develop their knowledge and use of the same. Prepare and analyse People reports, providing organisational insight into key trends and patterns, as well as People Strategy performance. Compliance & Committee Prepare reports for organisational People committees and forums. Other This list is not exhaustive as the role will continue to evolve with the organisational needs. Skills and experience What are we looking for? Willingness to: Travel occasionally to our other local sites to support managers and employees, using own vehicle Need to have: CIPD Level 7 or Equivalent or working towards Experience in a similar generalist business partner role Experience in talent management and organisational design Experience in designing and delivering strategies desirable Experience of delivering EDI initiatives Learning and development experience / LMS or similar Experience of working with senior leadership stakeholders Access to own vehicle for occasional travel Experience of operating all Microsoft packages confidently, including teams, forms and spreadsheets. HRIS essential. Need to demonstrate: Effective communication Ability to influence Leadership and integrity Confident to challenge the status quo Continuous improvement & innovation Data proficient and data led Dealing with change Results focused Positivity in the face of adversity Flexibility & adaptability Ownership and accountability Project management What we offer Flexible working Flexibility on hours and days available Working from home One day per week potential to work from home after initial period Annual leave 33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years' service. Pension scheme We match contributions up to 7% to a NEST scheme. If you're currently contributing to the NHS pension scheme you can continue to do so. Death in service benefit Reassurance should the worst happen. 2 x salary to your family. Employee assistance programme Providing support for your wellbeing. Training and development opportunities Continuous learning and professional growth. Occupational sick pay Support during times of illness. Healthcare cash benefit plan Contributory plan to help cover health-related expenses. Free on-site parking Join us and make a difference If you're passionate about people and want to contribute to a mission that matters, we'd love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most. If you'd like to know more about this role, without commitment, please contact the HR department on . The closing date is Friday, 18 July 2025, however we may close this advert earlier subject to response rates. If you require any reasonable adjustment to participate in this process, please do not hesitate to contact HR on the number above.
Jul 16, 2025
Full time
People, Culture & Development Partner - HR Department Job Type: Permanent Location: Katharine House Business Centre, Stafford Hours: 30 per week / 4 or 5 days Monday to Friday Application deadline: Friday, 18 July 2025 - however may close earlier if over subscribed Interview: First stage Teams interview followed by face to face Job reference: Please state title of role on application We are Katharine House Hospice, and we're dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible. We value people - so much so, it's one of our three key values as a charity. We believe that our people are the heart of everything we do. We are dedicated to creating an inclusive environment where every individual feels valued, supported, and empowered to thrive. We are seeking passionate individuals who share our values of People, Innovation and Excellence. If this sounds like you, then please get in touch. Purpose and impact The People, Culture & Development Partner (PCODP) will play a pivotal role in supporting the development and delivery of the People Strategy that aligns with our organisational goals. This is a true people partnering role, with a broad remit covering all aspects of organisational development including learning and development. This position is designed for someone with strong communication skills, a deep understanding of HR practices including learning and development or talent development and a passion for cultivating an inclusive and high-performance work culture. The PCP will work closely with managers and teams to drive employee engagement, leadership development, talent management, and organisational effectiveness. Part of the team The role reports directly to the Director for People (DfP), working in close partnership with the People Shared Services Manager and the organisational management and leadership team. This role will also have line management responsibility for 2 learning and development coordinators. Core Responsibilities Talent Management Support the talent acquisition process, by supporting managers to recruit top talent for their teams, developing tools and guidance to aid better recruitment. Lead the organisational learning strategy to develop internal workforce for the future, including all statutory and mandatory training, apprenticeships and manager development initiatives. Work with managers to identify top talent, creating individual development plans to aid career progression and organisational succession planning. Identify key trends in 'leavers' and develop strategies to aid retention. Building and developing competency frameworks to aid talent development and business succession. Aid the creation and development of the onboarding process to enable better candidate attraction and retention. In conjunction with the PSSM and DfP, design, develop and implement a volunteering strategy to enable better attraction and management of volunteers within the organisation. Reviewing and collating our current workforce skills base, devising strategies to develop these to meet future needs, whilst ensuring that skills are allocated in the right places. Projects To lead on HR or People related projects with key stakeholders, including HRIS. Organisational Design Understand and review existing structures and systems in order to recommend and implement change to organisational ways of working to ensure better alignment to organisational goals and our values. Supporting organisational leaders during organisation change initiatives, ensuring that change is managed effectively and in line with our culture. Policy Development Proactively participate in the review and development of policies, ensuring that these align to organisational culture and goals, and are operationally effective. Performance Management Devise new modern methods of 'talking performance' which are based around continuous, forward focused conversations. Develop a new process for proactive performance management, ensuring equal focus on individual performance and our values and behavioural framework. Culture, Engagement & EDI Shape and promote a healthy working environment, organising and embedding health and wellbeing initiatives for the organisation. Drive a positive and proactive culture within the organisation, developing new strategies for continuous improvement and engagement, in line with our values and behaviours framework. Lead on our EDI strategy and implementation plan, working with key stakeholders to ensure that EDI becomes an integral part of everything that we do within the organisation. Embed and review our values and behavioural frameworks, ensuring these are threaded throughout all 'people' aspects. Reporting & Analytics Build, use and develop data reporting to aid organisational decision making, working with stakeholders to develop their knowledge and use of the same. Prepare and analyse People reports, providing organisational insight into key trends and patterns, as well as People Strategy performance. Compliance & Committee Prepare reports for organisational People committees and forums. Other This list is not exhaustive as the role will continue to evolve with the organisational needs. Skills and experience What are we looking for? Willingness to: Travel occasionally to our other local sites to support managers and employees, using own vehicle Need to have: CIPD Level 7 or Equivalent or working towards Experience in a similar generalist business partner role Experience in talent management and organisational design Experience in designing and delivering strategies desirable Experience of delivering EDI initiatives Learning and development experience / LMS or similar Experience of working with senior leadership stakeholders Access to own vehicle for occasional travel Experience of operating all Microsoft packages confidently, including teams, forms and spreadsheets. HRIS essential. Need to demonstrate: Effective communication Ability to influence Leadership and integrity Confident to challenge the status quo Continuous improvement & innovation Data proficient and data led Dealing with change Results focused Positivity in the face of adversity Flexibility & adaptability Ownership and accountability Project management What we offer Flexible working Flexibility on hours and days available Working from home One day per week potential to work from home after initial period Annual leave 33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years' service. Pension scheme We match contributions up to 7% to a NEST scheme. If you're currently contributing to the NHS pension scheme you can continue to do so. Death in service benefit Reassurance should the worst happen. 2 x salary to your family. Employee assistance programme Providing support for your wellbeing. Training and development opportunities Continuous learning and professional growth. Occupational sick pay Support during times of illness. Healthcare cash benefit plan Contributory plan to help cover health-related expenses. Free on-site parking Join us and make a difference If you're passionate about people and want to contribute to a mission that matters, we'd love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most. If you'd like to know more about this role, without commitment, please contact the HR department on . The closing date is Friday, 18 July 2025, however we may close this advert earlier subject to response rates. If you require any reasonable adjustment to participate in this process, please do not hesitate to contact HR on the number above.
Schools and Programmes Coordinator / Senior Coordinator - (London and North Kent) Salary: Coordinator/Senior Coordinator £27,500-£33K depending on experience. (Salaries over £28k reserved for more senior/experienced candidates only). Contract: Full time permanent contract Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX. We are seeking Coordinators to work in London and North Kent Reporting to: Programme Hub Manager About the Role: We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career. Our Coordinators work with young people studying in schools and colleges as well as young people who are currently unemployed or not in any form of training. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes. About You What we're looking for in our new Coordinators(s) includes: • Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience. • Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work. • Have a 'can-do' attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities - including development of our programmes and processes • Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people • IT literate and digitally savvy • Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations. • A willingness to learn about career opportunities offered by the modern construction and wider built environment sector. • We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership Make a big impact with a dynamic small charity transforming young people's lives London. Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment. We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression. The Construction Youth Trust team works in a fast-paced environment, so we're looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn. At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out. We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support. You'll be eligible for many of our benefits including: • 25 days annual leave per year, plus an additional "Day for You", (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years' service up to a maximum annual leave entitlement of 30 days per year • Opportunity to take a 6-week sabbatical after 3 years of service • The Trust's contributory pension scheme after three months - The charity will match your employee contribution up to 7% • All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed. • Access to Workplace Options EAP (a provider of employee support services) • Opportunity to Work from Home • Opportunity to take part in the wider team's wellbeing and social activities • A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF's Certificate in Fundraising). How to Apply If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification. Send your application to: Previous applicants need not apply. Closing date: 9am 25th July 2025 . However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. A second interview may also be required. You can access the Application Form, Job Description and Person Specification for this role using the linked document on this page.
Jul 16, 2025
Full time
Schools and Programmes Coordinator / Senior Coordinator - (London and North Kent) Salary: Coordinator/Senior Coordinator £27,500-£33K depending on experience. (Salaries over £28k reserved for more senior/experienced candidates only). Contract: Full time permanent contract Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX. We are seeking Coordinators to work in London and North Kent Reporting to: Programme Hub Manager About the Role: We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career. Our Coordinators work with young people studying in schools and colleges as well as young people who are currently unemployed or not in any form of training. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes. About You What we're looking for in our new Coordinators(s) includes: • Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience. • Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work. • Have a 'can-do' attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities - including development of our programmes and processes • Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people • IT literate and digitally savvy • Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations. • A willingness to learn about career opportunities offered by the modern construction and wider built environment sector. • We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership Make a big impact with a dynamic small charity transforming young people's lives London. Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment. We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression. The Construction Youth Trust team works in a fast-paced environment, so we're looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn. At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out. We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support. You'll be eligible for many of our benefits including: • 25 days annual leave per year, plus an additional "Day for You", (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years' service up to a maximum annual leave entitlement of 30 days per year • Opportunity to take a 6-week sabbatical after 3 years of service • The Trust's contributory pension scheme after three months - The charity will match your employee contribution up to 7% • All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed. • Access to Workplace Options EAP (a provider of employee support services) • Opportunity to Work from Home • Opportunity to take part in the wider team's wellbeing and social activities • A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF's Certificate in Fundraising). How to Apply If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification. Send your application to: Previous applicants need not apply. Closing date: 9am 25th July 2025 . However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. A second interview may also be required. You can access the Application Form, Job Description and Person Specification for this role using the linked document on this page.
"Making great tech even better is all in a day's work here." Quality Coordinator, Battersea office Permanent, full-time, hybrid Work for a Culture that values its Employees About LEAP LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI - one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help lawyers who help people'. The market-leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms. Working alongside our international team of passionate high achievers, you'll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring, and ambitious 'LEAPsters' working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you'll find yourself in good company here. Meet the Quality team We're a leading authority in the LegalTech space, and our Quality Team is the detail-oriented specialists ensuring everything we say, do, and deliver reflects our professional expertise globally. From our end-to-end product UX to our best-practice approach to documentation, to the evolving ways we negotiate and make decisions, our team is committed to applying a lens of holistic quality and meticulous detail to everything we do. Driven by a user-centred approach to design, the Quality Team harnesses an insightful understanding of human behaviour, ensuring every experience feels human and memorable, keeping people coming back for more. What you'll do Complaint handling and management, acting as an escalation point for customer complaints Taking ownership of complex investigations Cancellation management and reporting Maintaining a database of feedback and complaint logs Interrogating data to develop and support service quality initiatives. Supporting continuous improvement through the identification of issues and implementing proactive measures to resolve recurring problems. Reviewing existing departmental processes and procedures to ensure excellent customer service is delivered. Developing quality plans and retention strategies to ensure the customer churn rate is in line with company targets and processes are optimised to drive such results Identifying new opportunities to reduce churn from recommendations through to implementation Keeping up to date with relevant legislation to ensure processes and procedures are aligned with regulation and company direction Handling and resolution of contractual queries/disputes Reviewing terms and conditions and other relevant documentation Assisting with commercial debt recovery and legal process Undertaking legal or relevant research to support departmental improvement and growth What you'll bring A graduate, ideally with a background in Law Superb verbal and written communication skills with a customer service focus A people person with the ability to build relationships and resolve conflict with ease Detail-oriented and comfortable with both technical and non-technical terminology Proactive, ambitious, and deadline driven with the hunger to succeed and deliver results Exceptional organisational skills, self-discipline, and ability to motivate themselves and others around them Confident, with a positive and professional attitude Inquisitive and committed to learning and development An understanding of a small law firm's culture and expectations A working knowledge of Word, Excel, and Outlook LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some but not all of the requirements above, we encourage you to still submit your application. What you'll get On top of a competitive salary, we also offer an excellent benefits package: LEAP pays 8% of your salary into your pension Private health insurance, including optical and dental £80 a month gym contribution Life insurance cover Employee Assistance Program Generous Professional Development Fund Enhanced parental leave PerkBox membership Cycle to work scheme 25 days holiday (plus 8 bank holidays) Work anniversary rewards Paid time off to give blood Volunteer day - We offer 1 day per year for a charity of your choice Free healthy breakfast, light lunch, snacks A dog friendly office Life at LEAP LEAP is all about impact, growth, and ownership. We're united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together. LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership, and so much more. We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture, and we're committed to empowering LEAPsters with resources and ongoing support. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad. Explore the role further Discover the human side of cutting edge LegalTech. Life at LEAP Discover more LEAP opportunities Closing Date: Friday 18th July, 2025 We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible
Jul 09, 2025
Full time
"Making great tech even better is all in a day's work here." Quality Coordinator, Battersea office Permanent, full-time, hybrid Work for a Culture that values its Employees About LEAP LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI - one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help lawyers who help people'. The market-leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms. Working alongside our international team of passionate high achievers, you'll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring, and ambitious 'LEAPsters' working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you'll find yourself in good company here. Meet the Quality team We're a leading authority in the LegalTech space, and our Quality Team is the detail-oriented specialists ensuring everything we say, do, and deliver reflects our professional expertise globally. From our end-to-end product UX to our best-practice approach to documentation, to the evolving ways we negotiate and make decisions, our team is committed to applying a lens of holistic quality and meticulous detail to everything we do. Driven by a user-centred approach to design, the Quality Team harnesses an insightful understanding of human behaviour, ensuring every experience feels human and memorable, keeping people coming back for more. What you'll do Complaint handling and management, acting as an escalation point for customer complaints Taking ownership of complex investigations Cancellation management and reporting Maintaining a database of feedback and complaint logs Interrogating data to develop and support service quality initiatives. Supporting continuous improvement through the identification of issues and implementing proactive measures to resolve recurring problems. Reviewing existing departmental processes and procedures to ensure excellent customer service is delivered. Developing quality plans and retention strategies to ensure the customer churn rate is in line with company targets and processes are optimised to drive such results Identifying new opportunities to reduce churn from recommendations through to implementation Keeping up to date with relevant legislation to ensure processes and procedures are aligned with regulation and company direction Handling and resolution of contractual queries/disputes Reviewing terms and conditions and other relevant documentation Assisting with commercial debt recovery and legal process Undertaking legal or relevant research to support departmental improvement and growth What you'll bring A graduate, ideally with a background in Law Superb verbal and written communication skills with a customer service focus A people person with the ability to build relationships and resolve conflict with ease Detail-oriented and comfortable with both technical and non-technical terminology Proactive, ambitious, and deadline driven with the hunger to succeed and deliver results Exceptional organisational skills, self-discipline, and ability to motivate themselves and others around them Confident, with a positive and professional attitude Inquisitive and committed to learning and development An understanding of a small law firm's culture and expectations A working knowledge of Word, Excel, and Outlook LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some but not all of the requirements above, we encourage you to still submit your application. What you'll get On top of a competitive salary, we also offer an excellent benefits package: LEAP pays 8% of your salary into your pension Private health insurance, including optical and dental £80 a month gym contribution Life insurance cover Employee Assistance Program Generous Professional Development Fund Enhanced parental leave PerkBox membership Cycle to work scheme 25 days holiday (plus 8 bank holidays) Work anniversary rewards Paid time off to give blood Volunteer day - We offer 1 day per year for a charity of your choice Free healthy breakfast, light lunch, snacks A dog friendly office Life at LEAP LEAP is all about impact, growth, and ownership. We're united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together. LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership, and so much more. We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture, and we're committed to empowering LEAPsters with resources and ongoing support. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad. Explore the role further Discover the human side of cutting edge LegalTech. Life at LEAP Discover more LEAP opportunities Closing Date: Friday 18th July, 2025 We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible
Our client is a leading multi-disciplinary consultancy with over 250 staff, providing expert services in architecture, building surveying, project management, cost consultancy, M&E, structural engineering, and sustainability. They are at the forefront of delivering high-quality, sustainable solutions for the built environment, working with public and private sector clients across the UK. Due to continued growth, they are seeking a Retrofit Assessor to join their South East London office, focusing on residential retrofit projects across London to improve energy efficiency and sustainability in existing housing stock. Retrofit Assessor - Salary & Benefits Salary: 35,000 - 42,000 (DOE). Hybrid working 25 days holiday + bank holidays (increasing with service). Birthday leave. Buying & selling annual leave scheme. Life assurance cover (4x annual salary). Pension scheme with a 4.5% matched contribution (salary sacrifice). Bonus payments for employee referrals. Medicash Health Cash Plan, including: 24/7 employee assistance helpline. Reimbursement for medical expenses (dentist, opticians, physiotherapy, prescriptions, etc.). Discounted gym membership. Virtual GP access. Mental health and stress support. Digital physiotherapy services. SkinVision App for skin health monitoring. Additional shopping discounts (mobile phone contracts, insurance, holidays, etc.). Access to in-house mental health first aiders. Flexible core working hours (10:00 AM - 4:15 PM within a 7.25-hour workday). Agile working policy (minimum one day in the office per week, subject to business needs). Professional development and one-to-one career support scheme. Reimbursement of professional membership fees. Two CSR days per year for volunteering or community work. 50 contribution towards each charity event participated in. Retrofit Assessor - Job Overview Conducting retrofit assessments on residential properties across London. Gathering data on building fabric, heating systems, ventilation, and energy efficiency. Producing detailed reports and recommendations in line with PAS 2035 guidelines. Working closely with retrofit coordinators and design teams to develop improvement strategies. Engaging with stakeholders, including local authorities, housing associations, and private clients. Ensuring compliance with regulatory requirements and sustainability targets. Supporting the delivery of net-zero carbon and energy efficiency projects. Retrofit Assessor - Job Requirements Qualified Retrofit Assessor (Level 3 Domestic Energy Assessor or equivalent). Experience in conducting retrofit assessments and preparing reports. Strong understanding of PAS 2035 and energy efficiency standards. Excellent data collection, analytical, and reporting skills. Proficiency in retrofit assessment software and Microsoft Office. Strong communication skills and ability to engage with multiple stakeholders. Full UK driving licence and willingness to travel across London. This is an exciting opportunity for a Retrofit Assessor to join a forward-thinking consultancy dedicated to improving residential sustainability and energy efficiency across the built environment. With a strong commitment to professional development, work-life balance, and employee wellbeing, this role offers long-term career progression in a growing sector. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 07, 2025
Full time
Our client is a leading multi-disciplinary consultancy with over 250 staff, providing expert services in architecture, building surveying, project management, cost consultancy, M&E, structural engineering, and sustainability. They are at the forefront of delivering high-quality, sustainable solutions for the built environment, working with public and private sector clients across the UK. Due to continued growth, they are seeking a Retrofit Assessor to join their South East London office, focusing on residential retrofit projects across London to improve energy efficiency and sustainability in existing housing stock. Retrofit Assessor - Salary & Benefits Salary: 35,000 - 42,000 (DOE). Hybrid working 25 days holiday + bank holidays (increasing with service). Birthday leave. Buying & selling annual leave scheme. Life assurance cover (4x annual salary). Pension scheme with a 4.5% matched contribution (salary sacrifice). Bonus payments for employee referrals. Medicash Health Cash Plan, including: 24/7 employee assistance helpline. Reimbursement for medical expenses (dentist, opticians, physiotherapy, prescriptions, etc.). Discounted gym membership. Virtual GP access. Mental health and stress support. Digital physiotherapy services. SkinVision App for skin health monitoring. Additional shopping discounts (mobile phone contracts, insurance, holidays, etc.). Access to in-house mental health first aiders. Flexible core working hours (10:00 AM - 4:15 PM within a 7.25-hour workday). Agile working policy (minimum one day in the office per week, subject to business needs). Professional development and one-to-one career support scheme. Reimbursement of professional membership fees. Two CSR days per year for volunteering or community work. 50 contribution towards each charity event participated in. Retrofit Assessor - Job Overview Conducting retrofit assessments on residential properties across London. Gathering data on building fabric, heating systems, ventilation, and energy efficiency. Producing detailed reports and recommendations in line with PAS 2035 guidelines. Working closely with retrofit coordinators and design teams to develop improvement strategies. Engaging with stakeholders, including local authorities, housing associations, and private clients. Ensuring compliance with regulatory requirements and sustainability targets. Supporting the delivery of net-zero carbon and energy efficiency projects. Retrofit Assessor - Job Requirements Qualified Retrofit Assessor (Level 3 Domestic Energy Assessor or equivalent). Experience in conducting retrofit assessments and preparing reports. Strong understanding of PAS 2035 and energy efficiency standards. Excellent data collection, analytical, and reporting skills. Proficiency in retrofit assessment software and Microsoft Office. Strong communication skills and ability to engage with multiple stakeholders. Full UK driving licence and willingness to travel across London. This is an exciting opportunity for a Retrofit Assessor to join a forward-thinking consultancy dedicated to improving residential sustainability and energy efficiency across the built environment. With a strong commitment to professional development, work-life balance, and employee wellbeing, this role offers long-term career progression in a growing sector. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Programme Coordinator - North of England Hours: Full time Contract: Permanent Location: Hybrid - Salford, M50 (Mostly homeworking with attendance at Salford office for meetings) Salary: £28,000 - £35,500, plus benefits About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Coordinator is a key point of contact for this organisation's Programme in the north of England and delivers these programmes and projects face to face and online with a bespoke approach for the region. This requires detailed knowledge and understanding of the education and screen industry landscape in the north of England. Main Responsibilities: Deliver all elements of the organisation's programme in the north of England including but not limited to CPD/training for teachers at all career stages, careers events, conferences, round tables, Teachmeet style gatherings and teacher panels, online and face to face. Develop, sustain and be the local point of contact for schools, partners, individuals and organisations that add value or are users of the programme, including a focus on EEDI and how this organisation can specifically, positively reach and include those who are underserved and underrepresented. Feed into and deliver the plans in the area across the programme including Teaching with Film, Careers and Progression, and Young Creatives (plus the Film Festival, the Film Awards and additionally funded programmes, as needed). Work with all internal departments to ensure a joined-up approach and delivery of set outcomes and KPIs whilst adhering to budgets and deadlines. Ensure reach across the north of England, feeding into UK-wide work and awareness of this organisation's Programmes, responding where possible to local needs. Activate and deliver the programme across the north of England including feeding relevant regional content into email campaigns and co-manage the regional social media account. Support the recruitment and delivery of the Youth Advisory Council and Education Ambassador schemes in the area, working with young people and teachers across the region to support the development of the programme. Manage local partnerships and relationships with individuals and organisations. Utilise the Salesforce CRM to input and analyse data, create dashboards and reports. Feed into fundraising proposals and assess the activity needed to achieve outcomes when planning a project. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping the charity live its EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the organisation's work. Person Specification: Minimum Requirements: Experience in activating and delivering a programme of activity within an educational context or youth setting including training for teachers, workshops, events and panels. An interest and some experience in planning or delivering participatory activity for young people. Knowledge of the north of England landscape including English education policy and curriculum, the screen careers landscape and the screen industries more broadly. Ability and experience in activating and delivering other film, careers or education related work including, but not limited to, film screening events, hosting Q&A sessions, and attending educational careers events. Experience of starting, sustaining and managing relationships and partnerships with individuals and organisations locally and sometimes nationally. Experience of successfully delivering projects to budget and on time. Ability to work across a variety of strands within programmes. Ability to work with and agree work plans across departments to ensure KPIs, targets and agreed outcomes are met. Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve. Experience and knowledge of project planning, liaising across different departments, delivering to time, managing expectations and achieving the necessary buy-in from industry. Desirable: Awareness of the process of fundraising and feeding key information and research into successful applications. Familiarity with the Microsoft Office suite. Experience of using CRM/Salesforce. A love and knowledge of film. Employee benefits: Enhanced annual leave - 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year. Additional long service holiday award - after 3 years staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on the 4th anniversary of working at the organisation leave increases to 29 days, and continues to increase on the anniversary of employment annually, to a maximum of 35 days. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the employer. Enhanced parental/paternity/shared parental leave. Support for professional qualifications - money towards courses and/or study days, if relevant to role. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Career break - up to 4 weeks unpaid leave, after 2 years' service (at managers' discretion). Employee Assistance Programme (EAP) - 24/7 confidential advice and guidance. Wisdom health cover - including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. This organisation has offices in London, Cardiff, Belfast, Edinburgh and Salford; this role's local office will be Salford. All of this organisation's staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role. This employer is open to flexible working models wherever the role allows, including working compressed hours All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the employer's expense; employment is dependent upon this. Closing: 9:00, Monday 31st March 2025 Interested? Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Mar 06, 2025
Full time
Programme Coordinator - North of England Hours: Full time Contract: Permanent Location: Hybrid - Salford, M50 (Mostly homeworking with attendance at Salford office for meetings) Salary: £28,000 - £35,500, plus benefits About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Coordinator is a key point of contact for this organisation's Programme in the north of England and delivers these programmes and projects face to face and online with a bespoke approach for the region. This requires detailed knowledge and understanding of the education and screen industry landscape in the north of England. Main Responsibilities: Deliver all elements of the organisation's programme in the north of England including but not limited to CPD/training for teachers at all career stages, careers events, conferences, round tables, Teachmeet style gatherings and teacher panels, online and face to face. Develop, sustain and be the local point of contact for schools, partners, individuals and organisations that add value or are users of the programme, including a focus on EEDI and how this organisation can specifically, positively reach and include those who are underserved and underrepresented. Feed into and deliver the plans in the area across the programme including Teaching with Film, Careers and Progression, and Young Creatives (plus the Film Festival, the Film Awards and additionally funded programmes, as needed). Work with all internal departments to ensure a joined-up approach and delivery of set outcomes and KPIs whilst adhering to budgets and deadlines. Ensure reach across the north of England, feeding into UK-wide work and awareness of this organisation's Programmes, responding where possible to local needs. Activate and deliver the programme across the north of England including feeding relevant regional content into email campaigns and co-manage the regional social media account. Support the recruitment and delivery of the Youth Advisory Council and Education Ambassador schemes in the area, working with young people and teachers across the region to support the development of the programme. Manage local partnerships and relationships with individuals and organisations. Utilise the Salesforce CRM to input and analyse data, create dashboards and reports. Feed into fundraising proposals and assess the activity needed to achieve outcomes when planning a project. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping the charity live its EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the organisation's work. Person Specification: Minimum Requirements: Experience in activating and delivering a programme of activity within an educational context or youth setting including training for teachers, workshops, events and panels. An interest and some experience in planning or delivering participatory activity for young people. Knowledge of the north of England landscape including English education policy and curriculum, the screen careers landscape and the screen industries more broadly. Ability and experience in activating and delivering other film, careers or education related work including, but not limited to, film screening events, hosting Q&A sessions, and attending educational careers events. Experience of starting, sustaining and managing relationships and partnerships with individuals and organisations locally and sometimes nationally. Experience of successfully delivering projects to budget and on time. Ability to work across a variety of strands within programmes. Ability to work with and agree work plans across departments to ensure KPIs, targets and agreed outcomes are met. Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve. Experience and knowledge of project planning, liaising across different departments, delivering to time, managing expectations and achieving the necessary buy-in from industry. Desirable: Awareness of the process of fundraising and feeding key information and research into successful applications. Familiarity with the Microsoft Office suite. Experience of using CRM/Salesforce. A love and knowledge of film. Employee benefits: Enhanced annual leave - 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year. Additional long service holiday award - after 3 years staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on the 4th anniversary of working at the organisation leave increases to 29 days, and continues to increase on the anniversary of employment annually, to a maximum of 35 days. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the employer. Enhanced parental/paternity/shared parental leave. Support for professional qualifications - money towards courses and/or study days, if relevant to role. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Career break - up to 4 weeks unpaid leave, after 2 years' service (at managers' discretion). Employee Assistance Programme (EAP) - 24/7 confidential advice and guidance. Wisdom health cover - including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. This organisation has offices in London, Cardiff, Belfast, Edinburgh and Salford; this role's local office will be Salford. All of this organisation's staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role. This employer is open to flexible working models wherever the role allows, including working compressed hours All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the employer's expense; employment is dependent upon this. Closing: 9:00, Monday 31st March 2025 Interested? Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Your New Role We have a fantastic opportunity for a Permanent Operational controller/ Works scheduler to join our Staffordshire County Council Account in Stafford. Staffordshire Place 1 Tipping Street, Stafford, ST16 2DH Amey have been working with Staffordshire County Council since 2014 to manage and maintain the county's highways infrastructure. We take pride in delivering exceptional infrastructure services across 6,000KM of Staffordshire, ensuring roads, cycle routes, bridges, tunnels, lighting, drainage, traffic signals, trees, and land are well-maintained to enhance the lives of residents and communities. As an Operational Controller at Amey, your primary objective is to effectively plan and manage work for multiple gangs daily, adhering to procedures outlined by the Highways Industry Standards and embodying Amey's Core Values to ensure customer satisfaction. The standard hours of work are 37.5 hours, Monday - Friday You will be responsible for : Manage daily gang activities ensuring compliance with timescales, SLAs, and contracts. Coordinate with supervisors on-site and review suspended/rejected jobs on the Works Management system. Perform Level 1 reviews for quality and accuracy of completed jobs; produce daily/weekly activity reports. Schedule emergency works and less than 24-hour jobs for the current day, update supervisors on performance. Review programme quality with pre-works coordinator and inform clients of planned work activities. Liaise with emergency services as necessary; ensure daily performance targets are met through communication with relevant parties. We want to hear from you if you have: Experience in planning and coordination roles. Excellent communication skills Proficient in MS Packages What we can offer you: Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance: Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
Feb 21, 2025
Full time
Your New Role We have a fantastic opportunity for a Permanent Operational controller/ Works scheduler to join our Staffordshire County Council Account in Stafford. Staffordshire Place 1 Tipping Street, Stafford, ST16 2DH Amey have been working with Staffordshire County Council since 2014 to manage and maintain the county's highways infrastructure. We take pride in delivering exceptional infrastructure services across 6,000KM of Staffordshire, ensuring roads, cycle routes, bridges, tunnels, lighting, drainage, traffic signals, trees, and land are well-maintained to enhance the lives of residents and communities. As an Operational Controller at Amey, your primary objective is to effectively plan and manage work for multiple gangs daily, adhering to procedures outlined by the Highways Industry Standards and embodying Amey's Core Values to ensure customer satisfaction. The standard hours of work are 37.5 hours, Monday - Friday You will be responsible for : Manage daily gang activities ensuring compliance with timescales, SLAs, and contracts. Coordinate with supervisors on-site and review suspended/rejected jobs on the Works Management system. Perform Level 1 reviews for quality and accuracy of completed jobs; produce daily/weekly activity reports. Schedule emergency works and less than 24-hour jobs for the current day, update supervisors on performance. Review programme quality with pre-works coordinator and inform clients of planned work activities. Liaise with emergency services as necessary; ensure daily performance targets are met through communication with relevant parties. We want to hear from you if you have: Experience in planning and coordination roles. Excellent communication skills Proficient in MS Packages What we can offer you: Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance: Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
We are excited to announce an exciting opportunity for a Learning and Engagement (L&E) Manager within the award-winning Rapport Learning and Development Team. This role is split between core Rapport learning strategy and delivery, and an innovative L&E consultancy project with one of our valued clients. The ideal candidate will possess expertise in fostering a culture of learning, wellbeing, inclusion, and service excellence. You will inspire team members to take ownership of their performance, exceed customer expectations, and create a personal service experience. Directly reporting to Rapport's Head of L&D, you will divide your time equally between Rapport's learning team and our consultancy client, helping deliver on their unique one team strategy for learning and engagement. When on client location, you will report to the Service Delivery Director (Soft Services). You will join an energetic, driven, and fun team, and will work alongside the Digital Learning Manager, Events & Project Coordinator, Guest Experience Trainers, L&D Business Partners, and Senior L&D Manager. The office base for this role will be Holborn, and the client office locations are across Central London, with hubs near St. Paul's and Victoria. Additionally, you will have the opportunity to visit and work from some of the most amazing and innovative client offices in the UK & Ireland, part of Rapport's continuously growing portfolio. Type of Contract: Full-time, Permanent Hours: 40 per week (Monday-Friday) Salary: £45,000 per annum Ideal Start Date: April 2025 Main responsibilities Managing learning and engagement projects through clear and measurable plans. Delivering engaging workshops that inspire participation. Coaching line managers to maximise employee engagement. Supporting Client Service Partners in coordinating learning activities. Promoting wellbeing initiatives across all service areas. Facilitating employee events that foster inclusion and recognition. Collaborating with others to enhance service delivery, including operationally relevant digital learning that improves performance. Capturing engagement insights and reporting outcomes linked to continuous improvement. Supporting the coordination and communication of employment, social and learning programmes, including apprenticeships, internships, and graduates. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be an agile thinker, using a flexible approach to inspire and empower individuals and teams to proactively develop their knowledge, skills, and behaviours in a fast-paced environment Communicate confidently, leveraging influencing skills and a genuine passion for people to build strong relationships with diverse stakeholders Excel in organising tasks and people, completing responsibilities with meticulous attention to detail and integrity while anticipating needs Take pride in fostering a united team spirit, contributing to a collaborative and supportive work culture Lead with authentic enthusiasm for delivering exceptional service to customers, driven by engaged and empowered teams Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019. Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Feb 10, 2025
Full time
We are excited to announce an exciting opportunity for a Learning and Engagement (L&E) Manager within the award-winning Rapport Learning and Development Team. This role is split between core Rapport learning strategy and delivery, and an innovative L&E consultancy project with one of our valued clients. The ideal candidate will possess expertise in fostering a culture of learning, wellbeing, inclusion, and service excellence. You will inspire team members to take ownership of their performance, exceed customer expectations, and create a personal service experience. Directly reporting to Rapport's Head of L&D, you will divide your time equally between Rapport's learning team and our consultancy client, helping deliver on their unique one team strategy for learning and engagement. When on client location, you will report to the Service Delivery Director (Soft Services). You will join an energetic, driven, and fun team, and will work alongside the Digital Learning Manager, Events & Project Coordinator, Guest Experience Trainers, L&D Business Partners, and Senior L&D Manager. The office base for this role will be Holborn, and the client office locations are across Central London, with hubs near St. Paul's and Victoria. Additionally, you will have the opportunity to visit and work from some of the most amazing and innovative client offices in the UK & Ireland, part of Rapport's continuously growing portfolio. Type of Contract: Full-time, Permanent Hours: 40 per week (Monday-Friday) Salary: £45,000 per annum Ideal Start Date: April 2025 Main responsibilities Managing learning and engagement projects through clear and measurable plans. Delivering engaging workshops that inspire participation. Coaching line managers to maximise employee engagement. Supporting Client Service Partners in coordinating learning activities. Promoting wellbeing initiatives across all service areas. Facilitating employee events that foster inclusion and recognition. Collaborating with others to enhance service delivery, including operationally relevant digital learning that improves performance. Capturing engagement insights and reporting outcomes linked to continuous improvement. Supporting the coordination and communication of employment, social and learning programmes, including apprenticeships, internships, and graduates. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be an agile thinker, using a flexible approach to inspire and empower individuals and teams to proactively develop their knowledge, skills, and behaviours in a fast-paced environment Communicate confidently, leveraging influencing skills and a genuine passion for people to build strong relationships with diverse stakeholders Excel in organising tasks and people, completing responsibilities with meticulous attention to detail and integrity while anticipating needs Take pride in fostering a united team spirit, contributing to a collaborative and supportive work culture Lead with authentic enthusiasm for delivering exceptional service to customers, driven by engaged and empowered teams Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019. Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
At Nurseplus, we believe that exceptional care starts with exceptional people, and in this role, you ll have the opportunity to make a real difference every single day. Our people are at the heart of everything we do we re a community that cares deeply for both our team and the individuals we support. We create an environment where you re empowered to grow and where you can influence change. Your success is celebrated, and your wellbeing is always a priority. Join Nurseplus, be part of something bigger and make a difference every single day. Together we are transforming lives. What You ll Do As HR Co-Ordinator at Nurseplus, you will support the HR Manager in delivering accurate legislation administration support. You ll be responsible for the update and maintenance of the HR database as well as the Training database for our branch network and support teams across the business. Reporting directly to the HR Manager, you will oversee any investigations, whilst working closely with our Payroll team to ensure robust compliance procedures. Key Responsibilities Assist with all legislation issues with the business including disciplinaries, grievances and tribunal applications Assist with the integration of new starters and follow workflows to conclusion within our Intranet system Process holiday and minor HR queries Update and maintain current employee data using internal database Process employee communication regarding onboarding, induction probation and development through to offboarding Co-ordination and supporting managers with HR related tasks Respond to reference requests from external companies Monitoring, reviewing and implementing HR policies and processes Develop a strong working relationship with Payroll to ensure compliance procedures Why Join Nurseplus? We care for you as much as you care for others. Our benefits package supports your health, recognises your hard work, and helps you achieve a healthy work-life balance: Competitive salary between £28,000 - £30,000 per annum Generous annual leave entitlement , plus an extra day for every year of service (up to five) Career development pathway with clear progression opportunities Company healthcare scheme for your peace of mind Contributory pension scheme High street and online discounts via the Blue Light Card Your birthday off to celebrate your special day Two charitable giving days to support your charity of choice Cycle to work scheme to support healthy commuting Generous maternity and paternity benefits Discounted health club membership Wellbeing support, including online GP access , digital physiotherapy , and face-to-face counselling Routine dental and optical cover About You If you have previous HR experience alongside working knowledge of standard HR practice and a can-do attitude then this is the perfect role for you. You ll have a strong eye for detail, and ideally have undertaken a recognised HR qualification or working towards one. About Nurseplus At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn t stop there we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve. INDPRM
Feb 06, 2025
Full time
At Nurseplus, we believe that exceptional care starts with exceptional people, and in this role, you ll have the opportunity to make a real difference every single day. Our people are at the heart of everything we do we re a community that cares deeply for both our team and the individuals we support. We create an environment where you re empowered to grow and where you can influence change. Your success is celebrated, and your wellbeing is always a priority. Join Nurseplus, be part of something bigger and make a difference every single day. Together we are transforming lives. What You ll Do As HR Co-Ordinator at Nurseplus, you will support the HR Manager in delivering accurate legislation administration support. You ll be responsible for the update and maintenance of the HR database as well as the Training database for our branch network and support teams across the business. Reporting directly to the HR Manager, you will oversee any investigations, whilst working closely with our Payroll team to ensure robust compliance procedures. Key Responsibilities Assist with all legislation issues with the business including disciplinaries, grievances and tribunal applications Assist with the integration of new starters and follow workflows to conclusion within our Intranet system Process holiday and minor HR queries Update and maintain current employee data using internal database Process employee communication regarding onboarding, induction probation and development through to offboarding Co-ordination and supporting managers with HR related tasks Respond to reference requests from external companies Monitoring, reviewing and implementing HR policies and processes Develop a strong working relationship with Payroll to ensure compliance procedures Why Join Nurseplus? We care for you as much as you care for others. Our benefits package supports your health, recognises your hard work, and helps you achieve a healthy work-life balance: Competitive salary between £28,000 - £30,000 per annum Generous annual leave entitlement , plus an extra day for every year of service (up to five) Career development pathway with clear progression opportunities Company healthcare scheme for your peace of mind Contributory pension scheme High street and online discounts via the Blue Light Card Your birthday off to celebrate your special day Two charitable giving days to support your charity of choice Cycle to work scheme to support healthy commuting Generous maternity and paternity benefits Discounted health club membership Wellbeing support, including online GP access , digital physiotherapy , and face-to-face counselling Routine dental and optical cover About You If you have previous HR experience alongside working knowledge of standard HR practice and a can-do attitude then this is the perfect role for you. You ll have a strong eye for detail, and ideally have undertaken a recognised HR qualification or working towards one. About Nurseplus At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn t stop there we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve. INDPRM
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. Sitting within the Chief Executive s Office, this new position of CEO Office Executive will play a key role in delivering high quality, proactive administrative support to our Senior Leadership Team and Board of Trustees. They will be carrying out key administrative duties within the team, predominantly in executive support but also more widely across governance, strategy and internal communications. Reporting to the Head of Governance, they will be a key member of the Governance and Executive Support team, enabling members of Alzheimer s Research UK s Senior Team to carry out their roles efficiently and to support delivery of Alzheimer s Research UK s strategy. This role is also available for those looking for part time working with a minimum of 28 hours. Main duties and responsibilities of the role: Administrative support To provide proactive and high-quality administrative support to enable our Senior Team to carry out their roles effectively, to include: Assist the Executive Support team in providing administrative support to the Chief Executive and other Executive Directors as required. Arrange and attend meetings across Alzheimer s Research UK, which may include taking and issuing minutes, drafting agendas, collating and distributing papers as appropriate, locating suitable meeting venues, room reservations and refreshments. Filter general information, queries, telephone calls, emails, and invitations received for the senior leadership team by redirecting to an appropriate point of contact. Ensure travel arrangements, including international travel, are managed effectively and within budget, including booking travel and accommodation, producing a detailed travel itinerary, arranging currency and visa requirements. Complete expense claims, ensuring receipts are obtained and expenses are claimed in accordance with the relevant policy. Governance, internal communications and strategy Work with the Governance team to support delivery of Alzheimer s Research UK s governance arrangements including preparation for meetings, management of meeting logistics including locating suitable meeting venues, room reservations and refreshments and general support as required. Help maintain a calendar of activity within the CEO Office to support the prioritisation and preparation ahead of engagement opportunities for Alzheimer s Research UK s Senior Team. Conduct research and information gathering to support project planning and decision making. Learn how to use / and be proactive in using the organisation's CRM system (Salesforce) to record key activity for the CEO Office Team. Support the internal comms team in their aim to make all employees feel connected to the organisation and their colleagues. This could include supporting the preparation and delivery of employee events, assisting with the collation of information for regular, all-employee comms, such as the monthly all-employee meetings and the monthly CEO newsletter, and helping to promote the CEO Office via Internal Comms. Work with the Director of Strategy and Governance to provide support on key priority projects relating to strategy delivery. Help arrange and service CEO Office team activities throughout the year. What we are looking for: Previous experience working in a busy administrative or coordinator role. Excellent customer service skills. Excellent inter-personal skills, with an ability to build and maintain relationships, trust, and inspire respect at all levels. Excellent prioritisation skills. Strong team player who can work both independently and collaboratively with stakeholders at all levels. Excellent written and verbal communication skills, with a high attention to detail. Excellent planning and organisational skills, with the ability to manage a varied workload. Strong ethical standards and a high level of personal integrity and empathy. Ability to maintain discretion and confidentiality at all times. Excellent listening skills Able to demonstrate flexibility, an ability to learn and a willingness to adopt new ways of working. Proficient IT skills in Microsoft Office (Word, PowerPoint and Excel). Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £25,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 23rd February 2025, with interviews likely to be held week commencing the 3rd March 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact. In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic. In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer . click apply for full job details
Feb 03, 2025
Full time
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. Sitting within the Chief Executive s Office, this new position of CEO Office Executive will play a key role in delivering high quality, proactive administrative support to our Senior Leadership Team and Board of Trustees. They will be carrying out key administrative duties within the team, predominantly in executive support but also more widely across governance, strategy and internal communications. Reporting to the Head of Governance, they will be a key member of the Governance and Executive Support team, enabling members of Alzheimer s Research UK s Senior Team to carry out their roles efficiently and to support delivery of Alzheimer s Research UK s strategy. This role is also available for those looking for part time working with a minimum of 28 hours. Main duties and responsibilities of the role: Administrative support To provide proactive and high-quality administrative support to enable our Senior Team to carry out their roles effectively, to include: Assist the Executive Support team in providing administrative support to the Chief Executive and other Executive Directors as required. Arrange and attend meetings across Alzheimer s Research UK, which may include taking and issuing minutes, drafting agendas, collating and distributing papers as appropriate, locating suitable meeting venues, room reservations and refreshments. Filter general information, queries, telephone calls, emails, and invitations received for the senior leadership team by redirecting to an appropriate point of contact. Ensure travel arrangements, including international travel, are managed effectively and within budget, including booking travel and accommodation, producing a detailed travel itinerary, arranging currency and visa requirements. Complete expense claims, ensuring receipts are obtained and expenses are claimed in accordance with the relevant policy. Governance, internal communications and strategy Work with the Governance team to support delivery of Alzheimer s Research UK s governance arrangements including preparation for meetings, management of meeting logistics including locating suitable meeting venues, room reservations and refreshments and general support as required. Help maintain a calendar of activity within the CEO Office to support the prioritisation and preparation ahead of engagement opportunities for Alzheimer s Research UK s Senior Team. Conduct research and information gathering to support project planning and decision making. Learn how to use / and be proactive in using the organisation's CRM system (Salesforce) to record key activity for the CEO Office Team. Support the internal comms team in their aim to make all employees feel connected to the organisation and their colleagues. This could include supporting the preparation and delivery of employee events, assisting with the collation of information for regular, all-employee comms, such as the monthly all-employee meetings and the monthly CEO newsletter, and helping to promote the CEO Office via Internal Comms. Work with the Director of Strategy and Governance to provide support on key priority projects relating to strategy delivery. Help arrange and service CEO Office team activities throughout the year. What we are looking for: Previous experience working in a busy administrative or coordinator role. Excellent customer service skills. Excellent inter-personal skills, with an ability to build and maintain relationships, trust, and inspire respect at all levels. Excellent prioritisation skills. Strong team player who can work both independently and collaboratively with stakeholders at all levels. Excellent written and verbal communication skills, with a high attention to detail. Excellent planning and organisational skills, with the ability to manage a varied workload. Strong ethical standards and a high level of personal integrity and empathy. Ability to maintain discretion and confidentiality at all times. Excellent listening skills Able to demonstrate flexibility, an ability to learn and a willingness to adopt new ways of working. Proficient IT skills in Microsoft Office (Word, PowerPoint and Excel). Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £25,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 23rd February 2025, with interviews likely to be held week commencing the 3rd March 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact. In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic. In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer . click apply for full job details
Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills is required to join a well-established Charity. SALARY: £20,598 - £23,173 per annum/ pro-rata, with current salary progression up to £30,898 per annum/ pro rata based on development within the role BENEFITS: 26 Days Holiday (pro rata) plus Bank Holidays. A generous pension scheme, life insurance and enhanced pay for parenting and sickness leave. In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme. LOCATION: Hybrid role - working a minimum of 3 days from the office in Cardiff, Wales and the remaining 2 days can be worked from home JOB TYPE: Full-Time, 10 Month Fixed Term Contract (Part-Time / Altered Hours Considered) WORKING HOURS: 35 hours per week, 9am - 5pm Monday to Friday We welcome applications from candidates wishing to do part-time/ altered hours. APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for a Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills. Working as the Volunteer Team Recruitment Officer / Volunteering Coordinator you will play an important role in promoting a wide variety of volunteering opportunities to attract and recruit volunteers who help to grow the charity's services and income. This varied role is a great opportunity for the Volunteer Team Recruitment Officer / Volunteering Coordinator to bring your ideas, enthusiasm and creativity to the role while supporting your local team, based in Cardiff, to deliver an excellent volunteering experience. DUTIES Your duties as the Volunteer Team Recruitment Officer / Volunteering Coordinator will include: Develop and deliver a volunteer recruitment plan Oversee the smooth and efficient recruitment of volunteers by advising and supporting volunteer managers through this process Support the development and delivery of organisational diversity plans to broaden the volunteer base Work with your local team to identify and coordinate training needs for volunteers Coordinate and facilitate face-to-face and virtual induction sessions for new volunteers Act as a subject matter expert, providing advice on relevant volunteering policies and procedures Responsible for managing volunteers to support you and your local team Champion award and recognition of volunteers within your local team, including the organisation of recognition events WORKING AT THE CHARITY Working at the Charity is much more than just a job. Through the values that guide their work, they make a real difference, and change lives. They believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for the Charity. CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE grade C or above in Maths and English or equivalent Experience of Managing and supporting volunteers Experience of implementing new working practices within a team Proven experience of supporting and advising others on policies and procedures An understanding of good practice in volunteer management Demonstrable and up to date knowledge of good practice in equality, diversity and inclusion Demonstrable and up to date knowledge of GDPR and use of Customer Relationship Management systems Relevant and up to date knowledge of safeguarding principles DESIRABLE Relevant qualification in volunteer management or equivalent Experience of creating an inclusive work environment for people with a disability Facilitation and/or training skills Personal experience of volunteering Candidates must be eligible to work in the UK The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment. Please note: we reserve the right to close any of our vacancies early. HOW TO APPLY APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. CV's of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C9825 Full-Time, Contract, Not for Profit, Charity Jobs, Careers and Vacancies. Find a new job and work in Cardiff, Wales. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Dec 18, 2022
Full time
Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills is required to join a well-established Charity. SALARY: £20,598 - £23,173 per annum/ pro-rata, with current salary progression up to £30,898 per annum/ pro rata based on development within the role BENEFITS: 26 Days Holiday (pro rata) plus Bank Holidays. A generous pension scheme, life insurance and enhanced pay for parenting and sickness leave. In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme. LOCATION: Hybrid role - working a minimum of 3 days from the office in Cardiff, Wales and the remaining 2 days can be worked from home JOB TYPE: Full-Time, 10 Month Fixed Term Contract (Part-Time / Altered Hours Considered) WORKING HOURS: 35 hours per week, 9am - 5pm Monday to Friday We welcome applications from candidates wishing to do part-time/ altered hours. APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for a Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills. Working as the Volunteer Team Recruitment Officer / Volunteering Coordinator you will play an important role in promoting a wide variety of volunteering opportunities to attract and recruit volunteers who help to grow the charity's services and income. This varied role is a great opportunity for the Volunteer Team Recruitment Officer / Volunteering Coordinator to bring your ideas, enthusiasm and creativity to the role while supporting your local team, based in Cardiff, to deliver an excellent volunteering experience. DUTIES Your duties as the Volunteer Team Recruitment Officer / Volunteering Coordinator will include: Develop and deliver a volunteer recruitment plan Oversee the smooth and efficient recruitment of volunteers by advising and supporting volunteer managers through this process Support the development and delivery of organisational diversity plans to broaden the volunteer base Work with your local team to identify and coordinate training needs for volunteers Coordinate and facilitate face-to-face and virtual induction sessions for new volunteers Act as a subject matter expert, providing advice on relevant volunteering policies and procedures Responsible for managing volunteers to support you and your local team Champion award and recognition of volunteers within your local team, including the organisation of recognition events WORKING AT THE CHARITY Working at the Charity is much more than just a job. Through the values that guide their work, they make a real difference, and change lives. They believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for the Charity. CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE grade C or above in Maths and English or equivalent Experience of Managing and supporting volunteers Experience of implementing new working practices within a team Proven experience of supporting and advising others on policies and procedures An understanding of good practice in volunteer management Demonstrable and up to date knowledge of good practice in equality, diversity and inclusion Demonstrable and up to date knowledge of GDPR and use of Customer Relationship Management systems Relevant and up to date knowledge of safeguarding principles DESIRABLE Relevant qualification in volunteer management or equivalent Experience of creating an inclusive work environment for people with a disability Facilitation and/or training skills Personal experience of volunteering Candidates must be eligible to work in the UK The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment. Please note: we reserve the right to close any of our vacancies early. HOW TO APPLY APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. CV's of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C9825 Full-Time, Contract, Not for Profit, Charity Jobs, Careers and Vacancies. Find a new job and work in Cardiff, Wales. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills is required to join a well-established Charity. SALARY: £20,598 - £23,173 per annum/ pro-rata, with current salary progression up to £30,898 per annum/ pro rata based on development within the role BENEFITS: 26 Days Holiday (pro rata) plus Bank Holidays. A generous pension scheme, life insurance and enhanced pay for parenting and sickness leave. In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme. LOCATION: Hybrid role - working a minimum of 3 days from the office in Bristol and the remaining 2 days can be worked from home JOB TYPE: Full-Time, 6 Month Fixed Term Contract (Part-Time / Altered Hours Considered) WORKING HOURS: 35 hours per week, 9am - 5pm Monday to Friday We welcome applications from candidates wishing to do part-time/ altered hours. APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for a Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills. Working as the Volunteer Team Recruitment Officer / Volunteering Coordinator you will play an important role in promoting a wide variety of volunteering opportunities to attract and recruit volunteers who help to grow the charity's services and income. This varied role is a great opportunity for the Volunteer Team Recruitment Officer / Volunteering Coordinator to bring your ideas, enthusiasm and creativity to the role while supporting your local team, based in Bristol, to deliver an excellent volunteering experience. DUTIES Your duties as the Volunteer Team Recruitment Officer / Volunteering Coordinator will include: Develop and deliver a volunteer recruitment plan Oversee the smooth and efficient recruitment of volunteers by advising and supporting volunteer managers through this process Support the development and delivery of organisational diversity plans to broaden the volunteer base Work with your local team to identify and coordinate training needs for volunteers Coordinate and facilitate face-to-face and virtual induction sessions for new volunteers Act as a subject matter expert, providing advice on relevant volunteering policies and procedures Responsible for managing volunteers to support you and your local team Champion award and recognition of volunteers within your local team, including the organisation of recognition events WORKING AT THE CHARITY Working at the Charity is much more than just a job. Through the values that guide their work, they make a real difference, and change lives. They believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for the Charity. CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE grade C or above in Maths and English or equivalent Experience of Managing and supporting volunteers Experience of implementing new working practices within a team Proven experience of supporting and advising others on policies and procedures An understanding of good practice in volunteer management Demonstrable and up to date knowledge of good practice in equality, diversity and inclusion Demonstrable and up to date knowledge of GDPR and use of Customer Relationship Management systems Relevant and up to date knowledge of safeguarding principles DESIRABLE Relevant qualification in volunteer management or equivalent Experience of creating an inclusive work environment for people with a disability Facilitation and/or training skills Personal experience of volunteering Candidates must be eligible to work in the UK The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment. Please note: we reserve the right to close any of our vacancies early. HOW TO APPLY APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. CV's of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C9824 Full-Time, Contract, Not for Profit, Charity Jobs, Careers and Vacancies. Find a new job and work in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Dec 18, 2022
Full time
Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills is required to join a well-established Charity. SALARY: £20,598 - £23,173 per annum/ pro-rata, with current salary progression up to £30,898 per annum/ pro rata based on development within the role BENEFITS: 26 Days Holiday (pro rata) plus Bank Holidays. A generous pension scheme, life insurance and enhanced pay for parenting and sickness leave. In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme. LOCATION: Hybrid role - working a minimum of 3 days from the office in Bristol and the remaining 2 days can be worked from home JOB TYPE: Full-Time, 6 Month Fixed Term Contract (Part-Time / Altered Hours Considered) WORKING HOURS: 35 hours per week, 9am - 5pm Monday to Friday We welcome applications from candidates wishing to do part-time/ altered hours. APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for a Volunteer Team Recruitment Officer / Volunteering Coordinator who has experience managing, supporting and recruiting volunteers with excellent organisational and time-management skills. Working as the Volunteer Team Recruitment Officer / Volunteering Coordinator you will play an important role in promoting a wide variety of volunteering opportunities to attract and recruit volunteers who help to grow the charity's services and income. This varied role is a great opportunity for the Volunteer Team Recruitment Officer / Volunteering Coordinator to bring your ideas, enthusiasm and creativity to the role while supporting your local team, based in Bristol, to deliver an excellent volunteering experience. DUTIES Your duties as the Volunteer Team Recruitment Officer / Volunteering Coordinator will include: Develop and deliver a volunteer recruitment plan Oversee the smooth and efficient recruitment of volunteers by advising and supporting volunteer managers through this process Support the development and delivery of organisational diversity plans to broaden the volunteer base Work with your local team to identify and coordinate training needs for volunteers Coordinate and facilitate face-to-face and virtual induction sessions for new volunteers Act as a subject matter expert, providing advice on relevant volunteering policies and procedures Responsible for managing volunteers to support you and your local team Champion award and recognition of volunteers within your local team, including the organisation of recognition events WORKING AT THE CHARITY Working at the Charity is much more than just a job. Through the values that guide their work, they make a real difference, and change lives. They believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for the Charity. CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE grade C or above in Maths and English or equivalent Experience of Managing and supporting volunteers Experience of implementing new working practices within a team Proven experience of supporting and advising others on policies and procedures An understanding of good practice in volunteer management Demonstrable and up to date knowledge of good practice in equality, diversity and inclusion Demonstrable and up to date knowledge of GDPR and use of Customer Relationship Management systems Relevant and up to date knowledge of safeguarding principles DESIRABLE Relevant qualification in volunteer management or equivalent Experience of creating an inclusive work environment for people with a disability Facilitation and/or training skills Personal experience of volunteering Candidates must be eligible to work in the UK The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment. Please note: we reserve the right to close any of our vacancies early. HOW TO APPLY APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. CV's of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C9824 Full-Time, Contract, Not for Profit, Charity Jobs, Careers and Vacancies. Find a new job and work in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Online Learning Coordinator Fully Remote (But first day in either London, Birmingham, or Manchester) This is a Fixed Term Contract ending in May 2023 for Maternity-Cover 30 Hours per Week: Mon, Wed, Thurs, Fri 9.00 to 5.30pm About QA: QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes, University programmes and apprenticeships. We play a key role in tackling the UK's alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. To cover one of the team's maternity-leave, we have a f ixed-term-contract (until May 2023) vacancy for an Online Learning Coordinator to join our market leading Online Operations team. About the Position: You'll offer administrative support for the Live Online Webex/Teams sessions delivered by the Academic Team You'll set up the sessions for the students, create the link from our Scheduling Team, and you'll upload that link into the scheduling database. You'll also be there, via email, telephone, and Teams/Webex, to answer any queries that either students or staff have around scheduling or technical issues. This role would be a great fit if you're a team-player with a great grasp of IT and are a confident MS Applications user. Key Responsibilities: Create Live online Virtual sessions in WebEx / Teams Create and send joining instruction emails for Virtual Sessions Perform pre-course technical tests with Students / Learners Download, convert and send course recordings Respond to Student/Learner queries by phone or email Provide 1st level technical support to students/Learners Provide reports on platform usage, attendance and feedback forms on demand Liaise with internal teams Support lecturers/tutors by sending administrative documents Support Lecturers/tutors with WebEx account queries Co-host some Virtual courses as requested Liaise with Learning and Teaching team to produce materials and demos for Virtual learning delivery You will be responsible for ensuring that all courses are set-up a month in advance, and also responding to any Student/Learner queries within six hours. About You: Experience of administering Learning Management Systems, CRM systems or similar is desirable but not essential Experience in a customer-focused, business to Customer Environment is definitely a must-have! If you have a knowledge of training operations and delivery platforms such as WebEx / MS Teams, then so much the better! And you'll need to be completely comfortable working full remotely within the UK. What We'll Do For You! Our salaries are competitive and will be discussed as part of the recruitment process. We're offering you the following strong benefits package: 27 days holiday plus ability to purchase 5 more days (pro-rata system) 3 days a year fully paid training, 2 days a year paid charity volunteering Medicash (healthcare moneyback scheme) Overtime paid for any existing hours above your contract £500 referral scheme A superb Gymflex scheme Our own BenefitsHub to receive loads of discounts This role could become permanent but is being advertised exclusively as a Fixed-term-Contract until May 2023. You'll instantly become welcomed into the team and at QA, we celebrate our diversity and have won numerous awards that demonstrate our commitment to our inclusive culture. We want everyone to feel part of QA, so have created several welcoming networks that you can join, and we'll set you up with a buddy to help get you settled in from day one. As a market leader in training, we know a few things about learning & development! You'll have access to our bespoke development programmes as well as a clear progression structure to fulfil your potential.
Dec 15, 2022
Contractor
Online Learning Coordinator Fully Remote (But first day in either London, Birmingham, or Manchester) This is a Fixed Term Contract ending in May 2023 for Maternity-Cover 30 Hours per Week: Mon, Wed, Thurs, Fri 9.00 to 5.30pm About QA: QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes, University programmes and apprenticeships. We play a key role in tackling the UK's alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. To cover one of the team's maternity-leave, we have a f ixed-term-contract (until May 2023) vacancy for an Online Learning Coordinator to join our market leading Online Operations team. About the Position: You'll offer administrative support for the Live Online Webex/Teams sessions delivered by the Academic Team You'll set up the sessions for the students, create the link from our Scheduling Team, and you'll upload that link into the scheduling database. You'll also be there, via email, telephone, and Teams/Webex, to answer any queries that either students or staff have around scheduling or technical issues. This role would be a great fit if you're a team-player with a great grasp of IT and are a confident MS Applications user. Key Responsibilities: Create Live online Virtual sessions in WebEx / Teams Create and send joining instruction emails for Virtual Sessions Perform pre-course technical tests with Students / Learners Download, convert and send course recordings Respond to Student/Learner queries by phone or email Provide 1st level technical support to students/Learners Provide reports on platform usage, attendance and feedback forms on demand Liaise with internal teams Support lecturers/tutors by sending administrative documents Support Lecturers/tutors with WebEx account queries Co-host some Virtual courses as requested Liaise with Learning and Teaching team to produce materials and demos for Virtual learning delivery You will be responsible for ensuring that all courses are set-up a month in advance, and also responding to any Student/Learner queries within six hours. About You: Experience of administering Learning Management Systems, CRM systems or similar is desirable but not essential Experience in a customer-focused, business to Customer Environment is definitely a must-have! If you have a knowledge of training operations and delivery platforms such as WebEx / MS Teams, then so much the better! And you'll need to be completely comfortable working full remotely within the UK. What We'll Do For You! Our salaries are competitive and will be discussed as part of the recruitment process. We're offering you the following strong benefits package: 27 days holiday plus ability to purchase 5 more days (pro-rata system) 3 days a year fully paid training, 2 days a year paid charity volunteering Medicash (healthcare moneyback scheme) Overtime paid for any existing hours above your contract £500 referral scheme A superb Gymflex scheme Our own BenefitsHub to receive loads of discounts This role could become permanent but is being advertised exclusively as a Fixed-term-Contract until May 2023. You'll instantly become welcomed into the team and at QA, we celebrate our diversity and have won numerous awards that demonstrate our commitment to our inclusive culture. We want everyone to feel part of QA, so have created several welcoming networks that you can join, and we'll set you up with a buddy to help get you settled in from day one. As a market leader in training, we know a few things about learning & development! You'll have access to our bespoke development programmes as well as a clear progression structure to fulfil your potential.
Tenancy Coordinator - Chiswick- £22,000- £28,000 Dependant on Experience My client, an award-winning leading agency, are currently seeking someone to join their team as a Tenancy Coordinator. This role would suit someone that wants to be part of a fast-paced environment with excellent training and career progression. Responsibilities Arranging check outs Organising deposit releases Helping with change of occupants & holiday cover Answering the phone to assist with queries Supporting the Tenancy Managers Skills and Experience Experience of at least 6 months in a Lettings Administrative role Excellent Organisation Strong mathematical ability Strong attention to detail Able to problem solve Deliver exceptional customer service through a professional approach and enjoys communicating with people over a variety of platforms. Benefits Ongoing training within the relevant field A paid day to volunteer for a charity Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, coaching platform, and gym membership Salary: £22,000 - £28,000 Depending on Experience Working Hours: Monday to Friday 9:00am-6:00pm (If you pass your 6 months probation you will be able to work 1 day at home) For more information, please contact Lydia on the Business Support team at Dove & Hawk Property Recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Dec 01, 2022
Full time
Tenancy Coordinator - Chiswick- £22,000- £28,000 Dependant on Experience My client, an award-winning leading agency, are currently seeking someone to join their team as a Tenancy Coordinator. This role would suit someone that wants to be part of a fast-paced environment with excellent training and career progression. Responsibilities Arranging check outs Organising deposit releases Helping with change of occupants & holiday cover Answering the phone to assist with queries Supporting the Tenancy Managers Skills and Experience Experience of at least 6 months in a Lettings Administrative role Excellent Organisation Strong mathematical ability Strong attention to detail Able to problem solve Deliver exceptional customer service through a professional approach and enjoys communicating with people over a variety of platforms. Benefits Ongoing training within the relevant field A paid day to volunteer for a charity Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, coaching platform, and gym membership Salary: £22,000 - £28,000 Depending on Experience Working Hours: Monday to Friday 9:00am-6:00pm (If you pass your 6 months probation you will be able to work 1 day at home) For more information, please contact Lydia on the Business Support team at Dove & Hawk Property Recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Service Support Workers Greater Portsmouth area Fixed Term Contract until 31st March 2023 Hours: Full time and Part time hours available (35, 28 and 21 hours per week) Salary: £16,217 per annum (pro rata for part time) We've got an opportunity... Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for passionate and enthusiastic people with great people skills to join our Independent Living team. At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of people's lives, allowing them to continue living at home in comfort. You will provide reactive, focused and flexible support to adults following a hospital stay to enable early discharge when clinical needs have been met. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their own home and prevent hospital re-admission. You will respond to referrals from Clinicians and Health Professionals and will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual. In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate. Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users. Please Note: This service normally runs Monday - Friday, 10am - 6pm, but there are occasional weekend shifts as required by service users. There are full time (35) and part time (28 or 21) hours available. The role is expected to cover the following areas: Havant, Emsworth, Waterlooville, Fareham, Gosport, Portsmouth and Hayling Island. Although the roles are currently due to end on 31st March, we expect them to get extended. Say hello to the team... The Independent Living & Crisis Response service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care and emergency services. This role could be for you if… You can make things great. You know how to improve service quality for the benefit of users. You're professional. You can deal with queries in a diplomatic and confidential manner. You're caring and kind, with a genuine interest making the lives of vulnerable people better Also, you should be the following: IT literate Be of legal age, full driving licence and have 2 years' experience Have a good knowledge of services provided by the NHS and Social Care Can commute easily within the geographical area Closing date for application is 23.59 on Thursday 9th December 2021 with interviews to follow soon after. If you have any questions please email: , quoting job reference number #3006 This role includes working face to face with service users (both in hospital and in their homes) and social distancing will not be able to be maintained at all times therefore, it may not be suitable for people that cannot wear facemasks or may be at higher risk of harm from Covid-19. We offer a wide range of staff benefits, these include: 36 days holiday (including Bank Holidays), pro rata for part time Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linkedin - British Red Cross , to hear about our latest job vacancies. Connecting human kindness with human crisis
Dec 07, 2021
Full time
Service Support Workers Greater Portsmouth area Fixed Term Contract until 31st March 2023 Hours: Full time and Part time hours available (35, 28 and 21 hours per week) Salary: £16,217 per annum (pro rata for part time) We've got an opportunity... Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for passionate and enthusiastic people with great people skills to join our Independent Living team. At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of people's lives, allowing them to continue living at home in comfort. You will provide reactive, focused and flexible support to adults following a hospital stay to enable early discharge when clinical needs have been met. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their own home and prevent hospital re-admission. You will respond to referrals from Clinicians and Health Professionals and will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual. In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate. Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users. Please Note: This service normally runs Monday - Friday, 10am - 6pm, but there are occasional weekend shifts as required by service users. There are full time (35) and part time (28 or 21) hours available. The role is expected to cover the following areas: Havant, Emsworth, Waterlooville, Fareham, Gosport, Portsmouth and Hayling Island. Although the roles are currently due to end on 31st March, we expect them to get extended. Say hello to the team... The Independent Living & Crisis Response service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care and emergency services. This role could be for you if… You can make things great. You know how to improve service quality for the benefit of users. You're professional. You can deal with queries in a diplomatic and confidential manner. You're caring and kind, with a genuine interest making the lives of vulnerable people better Also, you should be the following: IT literate Be of legal age, full driving licence and have 2 years' experience Have a good knowledge of services provided by the NHS and Social Care Can commute easily within the geographical area Closing date for application is 23.59 on Thursday 9th December 2021 with interviews to follow soon after. If you have any questions please email: , quoting job reference number #3006 This role includes working face to face with service users (both in hospital and in their homes) and social distancing will not be able to be maintained at all times therefore, it may not be suitable for people that cannot wear facemasks or may be at higher risk of harm from Covid-19. We offer a wide range of staff benefits, these include: 36 days holiday (including Bank Holidays), pro rata for part time Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linkedin - British Red Cross , to hear about our latest job vacancies. Connecting human kindness with human crisis
Service Support Worker - Assisted Discharge - Casual Location: Royal Victoria Hospital, Belfast and travel within the area up to 30 minutes Contract type: Casual Hours: As and when required, various shifts available. Shifts are 12 noon to 8pm over 7 days. (shifts at other sites available too) Salary: £8.91 per hour We've got an opportunity... Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Independent Living team. At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of people's lives, allowing them to continue living at home in comfort. Working from Royal Victoria Hospital, you will provide a transport and resettlement service to service users living within the Belfast Health and Social Care Trust area, ensuring that they get home safely and are comfortable. You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users' needs. In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate to enable the individual to live independently in their own home. Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users. The Service Support Worker will act as contingency for the Service Coordinator when required and may need to provide cover for their colleagues at other hospitals served by the Red Cross in the area. Service confidentiality and safeguarding vulnerable people are key responsibilities of the role. The responsibilities of this post do not include personal care or management of medication. Say hello to the team... The Independent Living (IL) & Crisis Response (CR) service (IL/CR)supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care and emergency services. About you: In order to be successful in your application you must be able to demonstrate experience of working with vulnerable adults. You will also demonstrate that you are a good communicator who can manage set tasks to agreed timescales. Furthermore, you will have experience preparing and keeping written records and reports. You will have the ability to work with NHS professionals, community organisations, care agencies and relatives in order to support people in the community to live safely and supported at home. You should also be the following: Educated to GCSE level (or equivalent by experience) Understand how to improve service quality for the benefit of users Able to deal with queries in a diplomatic, professional and confidential manner Full driving licence holder with a driving licence which allows you to operate a manual transmission vehicle (please note that, due to vehicle insurance policy requirements, applicants must be aged 21 or over and must have held their licence for a minimum of two full years) Willing to work flexible hours when service requirements dictate Closing date for application is 23.59 on Wednesday the 8th of December 2021 with interviews to follow from Wednesday the 15th of December. This role requires use of full Personal Protective Equipment, including Fluid resistant face masks, to be worn at all times while delivering services. This will be provided for you. The role will involve frontline work with vulnerable services users and will not always allow for a 2 meter social distance to be maintained. You will be asked to complete a Risk assessment to confirm you are able to take up Frontline work, at onboarding stage. If you consider yourself to be a person at greater risk from Covid or you are unable to wear a facemask for long periods of time then this role may not be suitable for you. We offer a wide range of staff benefits, these include: 36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policy A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross , to hear about our latest job vacancies. Connecting human kindness with human crisis
Dec 07, 2021
Full time
Service Support Worker - Assisted Discharge - Casual Location: Royal Victoria Hospital, Belfast and travel within the area up to 30 minutes Contract type: Casual Hours: As and when required, various shifts available. Shifts are 12 noon to 8pm over 7 days. (shifts at other sites available too) Salary: £8.91 per hour We've got an opportunity... Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Independent Living team. At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of people's lives, allowing them to continue living at home in comfort. Working from Royal Victoria Hospital, you will provide a transport and resettlement service to service users living within the Belfast Health and Social Care Trust area, ensuring that they get home safely and are comfortable. You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users' needs. In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate to enable the individual to live independently in their own home. Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users. The Service Support Worker will act as contingency for the Service Coordinator when required and may need to provide cover for their colleagues at other hospitals served by the Red Cross in the area. Service confidentiality and safeguarding vulnerable people are key responsibilities of the role. The responsibilities of this post do not include personal care or management of medication. Say hello to the team... The Independent Living (IL) & Crisis Response (CR) service (IL/CR)supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care and emergency services. About you: In order to be successful in your application you must be able to demonstrate experience of working with vulnerable adults. You will also demonstrate that you are a good communicator who can manage set tasks to agreed timescales. Furthermore, you will have experience preparing and keeping written records and reports. You will have the ability to work with NHS professionals, community organisations, care agencies and relatives in order to support people in the community to live safely and supported at home. You should also be the following: Educated to GCSE level (or equivalent by experience) Understand how to improve service quality for the benefit of users Able to deal with queries in a diplomatic, professional and confidential manner Full driving licence holder with a driving licence which allows you to operate a manual transmission vehicle (please note that, due to vehicle insurance policy requirements, applicants must be aged 21 or over and must have held their licence for a minimum of two full years) Willing to work flexible hours when service requirements dictate Closing date for application is 23.59 on Wednesday the 8th of December 2021 with interviews to follow from Wednesday the 15th of December. This role requires use of full Personal Protective Equipment, including Fluid resistant face masks, to be worn at all times while delivering services. This will be provided for you. The role will involve frontline work with vulnerable services users and will not always allow for a 2 meter social distance to be maintained. You will be asked to complete a Risk assessment to confirm you are able to take up Frontline work, at onboarding stage. If you consider yourself to be a person at greater risk from Covid or you are unable to wear a facemask for long periods of time then this role may not be suitable for you. We offer a wide range of staff benefits, these include: 36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policy A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross , to hear about our latest job vacancies. Connecting human kindness with human crisis
Location: Chippenham, Wiltshire Salary: £21,500 - £23,500 Posted: 6 Dec 2021 Closes: 27 Dec 2021 Job Type: Full Time and Permanent Business Unit: UK Facilities Management Region / Division: UK & Ireland Reference: 10758 Role Responsibility: HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate: Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
Dec 07, 2021
Full time
Location: Chippenham, Wiltshire Salary: £21,500 - £23,500 Posted: 6 Dec 2021 Closes: 27 Dec 2021 Job Type: Full Time and Permanent Business Unit: UK Facilities Management Region / Division: UK & Ireland Reference: 10758 Role Responsibility: HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate: Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
Main Responsibilities HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
Dec 07, 2021
Full time
Main Responsibilities HARD SERVICES ADMINISTRATOR Abbeyfield School, Stanley Ln, Chippenham SN15 3XB 40hrs, Full Time, Permanent £21,500 - £23,500 per annum Excellent Company benefits including Contributory Pension As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM. North Wiltshire Schools PFI is part of a portfolio of over 50 schools on the PFI Contract, employing over 400 staff. North Wiltshire Schools PFI runs 3 schools and delivers key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management, Catering and Full Lifecycle replacement. We have built a dedicated team based at each contract who are delivering a great service that you could be a part of. We have an opportunity for a Hard Services Administrator to join our team. This is a full time role working 40 hours per week Monday to Friday 8am - 4.30pm. As Hard Services Administrator you will be required to provide administrative support to the Hard Services Manager and the Contracts Manager across the contract. The task involves elements of office management and assisting in providing support to operational staff. Throughout, due emphasis is to be given to the importance of health, safety and the environment and to promote the importance and values of effective communication throughout G4S Key Responsibilities will include: Maintain an efficient support service to the COM, Hard Services Manager and Operational Site Teams completing all administrative tasks to deadline and to the prescribed standards including updating of weekly shift schedule for SSMT's Auditing to be undertaken as requested liaising with HSS Admin support to COM, HSM and HSS (Google Sheets/Docs) Booking Statutory/Mandatory/Routine PPM servicing with Contractors as per PPM schedule and inline with School non-term time schedules Following up any further remedial works from service reports Booking Contractors for reactive repairs Distribute PPMs to SSTs (as per schedule for weekly/monthly/annual etc.) Weekly Daily Audit sheets and advise any changes to keyholders with ARC (holiday/sickness) Update PPMs when required, creating new or amending existing Help Desk & Concept (CAFM) - Monitor ifms inbox and upload tasks to Concept Evolution sending to relevant Mobiess, tasks are raised in line with SLA (90mins/24hrs & 1 week). Monitor outstanding tasks to avoid penalties to contract. Lifecycle - Raise LC requests to SPC & G4S, adding to relevant NWS Trackers, raising paperwork to SPC and sending with relevant additional documentation to SPC Manager, raising request on G4S Assurance & LC tracker, raising POs once approval received. Obtaining quotes from Suppliers (LC, Remedial works or Contract Cost) Monitoring and updating NWS Compliance Tracker Maintaining relationships with NWS Suppliers Liaising with COM & HSM to produce works schedules, including Project/LC work Attending meetings where required To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974 Risk Assessment, method Statements champion relating to Hard Services only liaising with HSS DBS collation from Contractors admin to be forwarded to the Facilities Coordinator Asset Register - Maintain the FF&E and M&E asset register across all three sites, working with the operations teams NWS Helpdesk task raising and associated admin liaising with team NWS CAFM Champion including daily review of the Open Task report and chasing of outstanding To work with Procurement liaising with the HSM on Sub Contractor contracts & SLA's HSE Research as requested by HSM i.e. Approved Codes of Practice (ACOP) DBA compliance Completion of Local Operating Procedures liaising with the Team Project works as required by the business and its ownership Raising Purchase Orders and Invoice queries Covering for Facilities Coordinator and Financial Admin as and when required The Ideal Candidate Essential Criteria: Sound knowledge of IT systems (word/excel/PowerPoint)Google sheets Minute taking ability Experience of working with people at all levels Highly Organised Good Communicator Reliable, conscientious with an eye for detail Sound problem solving abilities. Good financial acumen Experience of working with sub - contractors and their contracts Own transport Additional Company Benefits available: Company pension scheme with employer contributions G4S Life Assurance Scheme Free eye-tests/discounts for VDU users Subsidised healthcare plan Charity work- Match-IT and Payroll Giving Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ) Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Progression, training and development opportunities.
