Job Title: Client-Side Portfolio Manager
Location: North London
Salary: Circa £95,000
Hybrid Working: 2 3 days from home
Job Purpose To oversee the management of a UK-wide portfolio. Working alongside the Head of Estates, the role ensures service delivery, compliance, and effective performance of managing agents.
Key Responsibilities - (phone number removed);️ Take ownership of complex property management issues, driving them through to resolution.
- (phone number removed); Support the Head of Estates in overseeing the Property Management team.
- (phone number removed);️ Maintain regular contact with managing agents, leaseholders, residents, resident associations, and third-party management companies.
- (phone number removed); Drive performance and responsiveness of managing agents to ensure high service standards.
- (phone number removed); Coordinate and respond promptly to escalated complaints.
- (phone number removed); Ensure compliance with all statutory requirements, including health & safety and fire risk assessments.
- (phone number removed); Assist in acquisition due diligence and manage legal, insurance, finance, consents, and asset-related queries.
- (phone number removed); Prepare reports and present at internal management meetings.
- (phone number removed); Act as the link between operational teams and senior management, translating strategic goals into team outputs.
- (phone number removed); Handle complex complaints and escalated issues from leaseholders.
Skills & Experience Required - (phone number removed); Degree educated with AssocRICS, MIRPM or MRICS qualification.
- (phone number removed); Minimum of 10 years experience in residential block management, preferably client-side for a property company or ground rent manager/investor.
- (phone number removed); Comprehensive knowledge of landlord & tenant law, ground rents, service charges, Section 20, major works, and FTT processes.
- (phone number removed); Strong organisational skills with meticulous attention to detail.
- (phone number removed);️ Excellent communication skills, both written and verbal.
- (phone number removed); (phone number removed); Confident in leading meetings and presenting to stakeholders.
- (phone number removed); Proficient in Qube, Microsoft Word, and Excel.
- ️ Able to work under pressure, meet deadlines, and manage a high-volume workload effectively.
Contact: Matty Stratton (url removed) (phone number removed) (url removed)
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