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Telemarketing Executive Brighton City Centre Full Time - Office Based Purpose of the Role:
- The Telemarketing Executive is key in driving directly generated income for the business and is a critical role in the overall sales process.
- You will target key businesses within our customer demographic, engaging with high-level decision makers to gain their interest in our product offerings.
- Working closely with our Regional Sales Directors, you will book prospect meetings and support in developing the business relationship.
- Contact from the Telemarketing Executive can often be the first interaction a prospect has with the company, so delivering a highly professional service is essential.
- Handle inquiries via digital platforms and telephone calls received by the Sales Support Team.
- Qualify inbound inquiries and pass on to the Regional Sales Director where appropriate.
- Work from our Brighton office with support from an experienced team to develop your skills to achieve KPIs.
Responsibilities:
- Consistently generate new business appointments for our Regional Sales Directors.
- Work towards high-volume call and duration targets.
- Develop long-lasting relationships with prospects and act as a Brand Ambassador.
- Qualify inbound telephone and digital inquiries, converting them into sales leads.
- Maintain the company's contact management database/CRM platform 'Goldmine'.
- Coordinate new business meetings with Sales Directors.
- Manage lead referrals through the Sales Pipeline.
- Collaborate with the Marketing Team on tactical campaigns.
- Plan time and tasks effectively to meet sales and calling targets.
- Work with Sales Directors to identify target prospects and incorporate feedback.
Skills and Experience: Essential
- Previous outbound B2B telesales experience.
- Experience using a CRM system.
- Proven telephone sales techniques.
- Experience in customer service environments.
- Excellent verbal and written communication skills.
- Ability to build relationships with high-level decision makers.
Desirable
- Sales experience in financial or professional services.
Education Qualifications: Essential
- Minimum of Maths and English GCSE Grade 'C' or equivalent.
Location:
- Brighton Head Office.
- Full-time, 5 days in-office.