Insurance Client Director - Corporate (Leicester, UK)
We're hiring!
Do you have the skills to successfully lead Corporate clients? Are you looking for the chance to build a career at a leading risk advisor and insurance broker? Then we have a great opportunity for you!
Aon are currently recruiting a Client Director to join our Corporate team in Leicester. This is a hybrid role with the flexibility to work both virtually and from our Leicester office.
The primary responsibility of the role is to take on the role of Client Director for a portfolio of clients, identifying Client's risk needs and utilising the best of Aon's wider offering to design and deliver a profitable Scope of Service Agreement and act as the senior contact between certain clients and Corporate, supporting Client Managers.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Identify each client's service requirements and handle the client service team to ensure service meets agree standards.
- Manage client expectations: keeping them informed of progress and communicating with them as appropriate, and taking appropriate and timely action to identify and correct problems.
- Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients, issuing meeting minutes promptly after meetings.
- Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
- Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their Clients.
- Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
- Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
- Work with the Commercial Insurance leadership team to develop a working environment where people are positive, motivated and enthusiastic.
- Work with the leadership team to improve key 'cultural' characteristics of the overall corporate business: enthusiasm, client focus, innovation, accountability.
- Liaise with other team managers and line management to ensure effective working relationships between the Client Management, Broking and Client Service teams, so that together they drive revenue and profit growth.
- Instil a culture of teamwork, effective communications and professionalism. Act as the Aon point of contact in the local market place.
- Compliance with regulatory requirements and business procedures.
- Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
Skills and experience that will lead to success
- FCII/ACII or equivalent preferred
- Experience within from a Global, Commercial Insurance Broker
- Proven track record in developing relationships and working with senior individuals within the organisation
- Working knowledge of Risk Management Concepts
- Commercial understanding of business - market forces
- Understanding the insurance market dynamics
- Strong technical knowledge in all major and pecuniary classes
- High level of knowledge of Aon products, services and systems (such as AonLine and GRIP) Good negotiating, listening and communication skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email