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Are you passionate about hospitality, and interested in taking on a new challenge? We are looking for an outstanding Duty Catering Manager to join our team. This role plays a crucial role in achieving the Catering team's objectives, taking an active role in the day-to-day running of the catering operations, across the bars, café and events, which includes: managing staff, delivering outstanding customer service, and managing resources effectively to maximise profit. Responsibilities include: Delivering excellent customer service whilst maximising profit Developing and delivering on training strategy, building a high performing team Efficiently managing, recruiting and inducting staff Stock management Cashing up and cash management Ensure cleanliness of all catering areas are maintained and Food Safety adhered to at all times You will have hospitality/food & beverage experience at a supervisory or managerial level, previous bar experience and experience of working on events. You will havegreat attention to detail and be able to deal with matters proactively. You must also currently hold the right to work in the UK. This is an excellent opportunity to express your creative ideas to drive improvement and build upon your management abilities. Working in an internationally recognised arts organisation, this is a great time to be part of our growth as we work towards opening a fourth venue. For more information, please view the job pack - Duty Catering Manager Job Pack June 2025 . This is an ongoing vacancy, and we aim to contact candidates on an ad-hoc basis. Once a suitable candidate is appointed, this vacancy will close without further notice. We are committed to building a culturally diverse workforce and actively encourage applicationsfrom Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack. Sadler's Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment. If youwould like support orhave any queries regarding the formator submissionof the application, please contact us on . You can also review our FAQS .

As a Recruiter, you will play a crucial role in attracting, hiring, developing and retaining top talent for SevenRooms. Your role as Recruiter will be heavily focused on hiring Go-To-Market (Sales, CS, Support, etc.) talent in our EMEA and APAC Roomie hubs. Recruiters will remain closely connected to all Roomies throughout their tenure at SevenRooms, with a particular focus on their first-year experience, longer term career goals and internal mobility moments. This is a highly cross-functional role that will help ensure that all Roomies feel empowered, engaged and supported throughout their career at SevenRooms. This role reports into our Manager, Talent Acquisition and will require 2-3 days per week in our London office. At SevenRooms, our commitment to being world-class extends beyond achieving ARR & MRR milestones, it encompasses the growth, development and engagement of our greatest strength - our people. The Talent Acquisition team is committed to providing all Roomies with unparalleled service and support throughout the entirety of their career journey with us, from the recruiting process to promotions & mobility and everything else in between. We're not just building teams, we're creating a community where everyone has a seat at the table and the support they need to grow their careers with SevenRooms. What You'll Do Full-Cycle Talent Acquisition: As the first point of contact for all future Roomies on their career journey with us, you will be committed to providing service beyond exception for all candidates. Own full lifecycle recruitment: source, screen, interview and hire candidates. Implement effective sourcing strategies that identify highly qualified, diverse candidate pools. Maintain active pipelining efforts across evergreen roles. Provide coaching & advice to hiring teams on recruiting best practices and strategies. Collaboration & Stakeholder Management: You will partner with hiring teams to implement inclusive and equitable recruiting strategies at scale, while providing support for candidates, hiring managers and interview teams throughout the process. Provide training and guidance to hiring teams on interview best practices and inclusive hiring techniques. Candidate Experience: Deliver a world-class experience to all candidates by ensuring clear communication, timely updates, and a respectful hiring process. Act as a brand ambassador, promoting the company as a premier employer of choice through talent branding and engagement initiatives. Data-Driven Reporting: Track and analyze recruitment metrics to evaluate the effectiveness of strategies and identify areas for improvement. Prepare and present regular reports on recruitment activities, pipeline health, and hiring performance to leadership. Act as a trusted advisor to stakeholders, offering data-driven insights on hiring metrics and market trends. Collaboration & Cross-Functional Projects: Develop strong relationships with employees and their managers. Support employee & manager training initiatives and employee engagement workshops, including facilitation of Manager Pods. Talent Engagement & Retention: Partner with People Success, Talent Experience, and Learning & Development to support execution of programs around employee engagement & retention, internal mobility and learning & development. Recruiters will serve as career coaches within our 7R Career Cafe (internal career center). As needed, Recruiters will provide support to the People Success & Talent Experience teams on employee touch points throughout initiatives which determine milestones for their career at the company. Our Mid-Year and Annual Performance Reviews, Onboarding, Stay Interviews, Learning & Development, Talent Branding are some examples of initiatives where you would have an impact on how employees can take action to further their career. Who You Are Experience owning full-cycle recruitment process: Source, interview and schedule candidates, manage hiring processes, and negotiate offers Accomplished expertise in hiring GTM talent, with experience pivoting into Tech hiring when needed Ability to develop customized Talent Acquisition strategies with Hiring Managers utilizing competency-based hiring tactics Strong commitment and understanding of the importance of exceptional customer and stakeholder experience - from candidates, employees, hiring teams, key partners and everyone else in between. Adept at building strong partnerships with internal and external stakeholders of all levels, and a keen ability to understand their needs and provide strategic guidance on best practices Ability to develop authentic, meaningful connections with people from varying backgrounds from the globe with a focus on understanding and supporting career growth and goals Comfortable leveraging quantitative & qualitative data to tell stories and make informed decisions around process improvements, recruiting strategies and overall performance. Strong written and verbal communication skills. Creative, curious problem solver with a bias towards thoughtful action and achieving results Highly detail oriented with effective project management skills. Ability to manage multiple projects or initiatives concurrently Collaborative team player, but also able to drive initiatives independently Ability to connect the dots, develop strong business acumen and establish trust at all levels What We Offer A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new - the choice is up to you and our team is ready to help make that happen. Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure. Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2024, 2023, 2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile . click apply for full job details

Product Design Lead London: (Hybrid in-office 2 days per week) With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands, including Swoodoo, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined. Hospitality is about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, with benefits, flexibility, and support to help you succeed. In this role, you will: Lead product design on our consumer growth team & work closely with a global team of product managers, designers, engineers, and data scientists to define strategy and shape the future of OpenTable's customer experience. You will build impactful user experiences that delight customers and drive our business forward, balancing the needs of diners, restaurants, and the business. You will collaborate with other designers across the full range of product design work-from research to high-fidelity designs. Your days may include sketching ideas, launching experiments as A/B tests, conducting customer interviews, or running team workshops. You will also be part of our UX leadership team and manage a small product design team, mentoring and growing fellow designers. Learn more about how we work at opentable.design . Please apply if: You prioritize people in your work-you're motivated by crafting impactful product strategies and user experiences, and supporting your team's growth. You care deeply about your team and their success! You also: Translate complex workflows into elegant, accessible user experiences Navigate all stages of the design process, from research to testing prototypes, delivering visual designs, and collaborating with product managers and engineers Value continuous improvement through reflection Seek and incorporate feedback, stay curious about design trends and methodologies Approach problems creatively, thrive on challenges, and can lead projects independently while being open to feedback Foster collaboration across teams and operate as a strong teammate Contribute to group discussions, facilitate sessions, and influence decisions Utilize a diverse toolkit to advance work effectively Showcase a portfolio demonstrating problem-solving, visual, and interaction design skills across web and mobile platforms Have experience working on global, product-led environments across iOS, Android, and responsive web Have managed or mentored designers successfully Possess excellent communication and storytelling skills Even if you don't meet all requirements, we'd love to hear from you. Benefits 25 vacation days per year plus UK Bank Holidays One Celebration Day annually Private health, dental, and life insurances Employee Assistance Program (EAP) Pension scheme Gym discounts Bike2Work scheme Season ticket loans Reimbursable eye tests and GBP 100 contribution towards VDU glasses Perkbox and discounts Diversity, Equity, and Inclusion OpenTable strives to be a workplace reflecting diverse communities and a culture of inclusion. We value different backgrounds, experiences, perspectives, and ideas, which drive innovation and enhance user and partner experiences. Representation matters. We provide reasonable accommodations for individuals with disabilities during the application and employment process. Please contact us to request accommodations.

ALBERT'S SCHLOSS LONDON Assistant Bars Manager, Albert's Schloss, London Salary: Up to £35,000 + tronc + up to 32% bonus Albert's Schloss resides in the heart of London on Shaftesbury Avenue, having taken over the former Rainforest Café site. Influenced by our travels across Alpine Europe; expect a Bavarian Bier Palace, Alpine-themed Cook Haus, and seven days of showtime. The stunning 18,000 square foot space in the heart of the West End is our fourth Albert's Schloss in the UK, part of the Mission Mars Group. With four bars measuring over 45 metres in length, 500 covers for Cook Haus dining, in Haus Bakery, Ludwigs Tavern and an impressive stage that offers totally unique entertainment. Due to internal progression, we are looking for an experienced Assistant Bar Manager to deliver world class hospitality experiences for our guests. This role is perfect for someone who is already an Assistant Manager or Duty Manager who wants to come and learn and grow within a fast paced, high volume venue. Who we need The ideal candidate will have: Previous management experience in a high volume wet led venue - experience from a beer focussed venue or pub venue would be beneficial Commitment to excellence in team development and engagement Passionate about world class guest experiences Ability to work in a fast paced and dynamic environment Willingness to travel for training and development Committed to your personal development Who we are Albert's Schloss is part of the Mission Mars Group, and we currently operate Albert's Schloss in Manchester, Birmingham and Liverpool, as well as Albert's Schenke, Albert Hall, and Rudy's Pizza Napoletana, employing 1800 colleagues. We have been rated as a 'World Class' place to work by Best Companies in 2024 and placed in the Top 10 Hospitality Employers in the UK in 2023. We believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed. For more information visit - and Rewards for your hard work Competitive salary of up to £35,000 per annum Bonus - earn up to 32% of annual salary in bonus (paid quarterly) Guest experience monthly bonus 50% off at all Mission Mars Venues for you and friends. Workplace pension scheme. Industry leading training courses at Mission Mars Hospitality Management Academy. Invites to big events including our annual Christmas Party & Awards, Summer BBQ and Annual Managers Conference. 24/7 access to free, confidential and specialist mental health/well-being support. An independent culture where your ideas matter. We aim to respond to all applications within 7 days. No agencies please. At Mission Mars, we're committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview, just let us know on

Group Distribution and Commercial Support Manager Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all. With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people. We're on the lookout for a detail-driven, tech-savvy Commercial Support and Group Distribution Manager to join our central Commercial team. This is a key role that brings together commercial insight, channel expertise, and distribution know-how to help us drive performance across our hotels. You'll be the go-to person for all things connectivity - managing our CRS and PMS integrations, ensuring rates are perfectly loaded, and working closely with third-party vendors like TravelClick, OTA Insight and STR. From pricing consistency to content accuracy, you'll help make sure our systems are firing on all cylinders - supporting hotel teams, central sales, and marketing to deliver the best results. If you're someone who enjoys solving puzzles, understands the power of great systems, and knows how to get the most from both data and distribution tools - we'd love to hear from you. What you'll be doing Manage connectivity processes between CRS, PMS and distribution channels Monitor pricing, availability and system messaging to ensure minimal downtime and errors Troubleshoot interface issues and act as a key liaison for technical support Own the accurate loading of rates and sales conditions across all systems Partner with Sales Support to ensure contracts are correctly distributed and applied Regularly audit rate configurations to ensure correct positioning and rule application Revenue Tools & Systems Support Support hotels with RMS connectivity, data accuracy, and rule configurations Manage technical relationships with vendors, providing connectivity expertise Facilitate accurate data handovers to systems like STR, Duetto, and Demand360 Marketing & Content Coordination Help keep our brand content and marketing messaging consistent and up to date across platforms Conduct content audits and raise issues with the relevant marketing specialists Manage the commercial support ticketing system, ensuring efficient follow-up and distribution of queries What you'll bring Strong technical knowledge of hotel distribution systems and connectivity Experience with CRS, PMS and channel managers (e.g. TravelClick, SynXis, Opera) Confident working across multiple stakeholders and systems with a sharp eye for accuracy Understanding of revenue tools and how data informs strategy Excellent communication skills - written and verbal Experience in the hospitality or travel industry is a bonus What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks - Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend - Earn up to £1000 when friends join our team Interest-Free Loans - Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line - Free, confidential advice Be Well Platform - Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. 'Wonderful People' Awards - Monthly, quarterly, and annual recognition Social & Seasonal Events - Fun, inclusive celebrations People Council - A platform for every voice Paid Volunteering Days - Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.

The Team & Role We are looking for an Onboarding Manager to develop and implement configuration and launch strategies for our clients. You will understand customers' current challenges in order to accelerate timely product adoption. This role is essential to our goal of providing support for clients in the onboarding phase and ensuring their long-term success. The SevenRooms Customer Success Team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, deep product knowledge, always with a customer centric approach. You will be joining a growing team and reporting directly to the Senior Manager, Client Onboarding. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. What You'll Do Customer Success: Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and launch to accelerate time to first value Project Management: Successfully and effectively manage simultaneous, diverse implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; online ordering, POS, marketing automation, and more Account Management: Collaborate directly with various external stakeholders to confirm goals, driving implementation of SevenRooms at their venue and tailor configuration and communication toward those those goals Technical Aptitude: Be a product expert, able to help clients learn the platform effectively and optimize their utilization based off their business needs Collaboration: Partner with Customer Success Managers and Sales Representatives to support customers toward product adoption Who You Are 2+ years of experience working in challenging, customer-facing roles, ideally within the SaaS industry or hospitality technology Outstanding written and oral communication skills Detail-oriented, strong critical thinking and problem-solving abilities Strong project management experience Comfortable working in a fast-paced, startup environment; highly collaborative What We Offer A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new - the choice is up to you and our team is ready to help make that happen. Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure. Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2024, 2023, 2022) Ragan's Platinum HR Awards Finalist (2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting

Assistant General Manager - Multifaceted Food and Drink Venue London £50,000 to £55,000 About the Company: Picture a multifaceted concept featuring multiple restaurants, bars, and a bustling events division. Key Responsibilities: Support and Leadership: This role will support the General Manager in ensuring seamless business operations click apply for full job details

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. A fantastic business development opportunity to join our Mid Market organisation within Sky Business. Delivering a range of solutions leveraging our comprehensive UK wide network, we have an extensive range of partners and our parent company Comcast Business to meet our customers needs today and into the future. What you'll do: Lead Generation & Prospecting: Leading the team to Identify and pursue new business opportunities by researching potential clients, industries, and markets. Moving at Pace: The ability to multitask at pace, identify quick wins within the prospect base, qualify and close. Accountability: Forecasting in this role is of vital importance, you will be expected to deliver a commitment for the team and play a pivotal role in driving sales to close. Sales & Revenue Growth: Develop and implement strategies to achieve sales targets, working closely with the wider business, providing feedback from customers and team, ensuring we are providing the right services and solutions to Mid Market customers. Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate others, providing guidance and encouragement. Ensure team members take responsibility of their tasks. Resilience: Adjust strategies when needed, encourage creative problem solving. What you'll bring: A track record of delivering high volume new business telecoms deals into Mid-Market business's Strong communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Highly motivated with a results-oriented mindset. Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite, and other business development tools. Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. There's more to our work than work. We've built an inclusive culture where we can learn from each other and innovate together. There's plenty of opportunities for you to explore what you're passionate about.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role in Trustpilot's commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value. In this role, you will be responsible for the customer retention for our UK based customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot's products. What you'll be doing: Establishing a relationship with all our customers that ensures customer's overall satisfaction with Trustpilot products, in turn strengthening their adoption and ensuring contract renewal. Consistently giving a premium experience for our clients by understanding their business objectives, key KPIs and ensuring that Trustpilot delivers against them. Conveying best practice examples that drive ROI. Ensuring Trustpilot becomes the value adding partner in targeted accounts. Acting as a trusted adviser, advocating client needs back to Trustpilot's internal support, product, engineering and sales teams. Successfully upselling Trustpilot's products and discovering new revenue opportunities. Increasing renewal rates and reducing churn. Mapping various accounts in order to cross sell into other parts of their business. Influencing future lifetime value through higher product adoption, customer satisfaction and overall health scores. Successfully onboarding clients and ensuring they fully utilise their paid subscription. Who you are: Experience managing a large portfolio of Mid-Market customer accounts with a focus on achieving a high renewal/retention rate. Ideally 2+ years of account management experience. Demonstrated experience with subscription based, renewal license models. Ability to build and maintain strong relationships with multiple stakeholders. Excellent communication and negotiation skills. Adept of uncovering new revenue opportunities. Possess a solid ability to manage tough conversations in a professional and solution-oriented manner. Experience with selling in a competitive environment. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role in Trustpilot's commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value. In this role, you will be responsible for the customer retention for our UK based customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot's products. What you'll be doing: Establish a relationship with all our customers that ensures customer's overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them Convey best practice examples that drive ROI Ensure Trustpilot becomes the value adding partner in targeted accounts Act as a trusted adviser, advocating client needs back to Trustpilot's internal support, product, engineering and sales teams Successfully upsell Trustpilot's products and discover new revenue opportunities Increase renewal rates and reduce churn Mapping various accounts in order to cross sell into other parts of their business Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Successfully onboard clients and ensure they fully utilise their paid subscription Who you are: Experience managing a large portfolio of SME customer accounts with a focus on achieving a high renewal/retention rate Ideally 2+ years of account management experience Demonstrated experience with subscription based, renewal license models Ability to build and maintain strong relationships with multiple stakeholders Excellent communication and negotiation skills Adept of uncovering new revenue opportunities Possess a solid ability to manage tough conversations in a professional and solution-oriented manner Experience with selling in a competitive environment What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.