Training Services Coordinator

Training Services Coordinator

Location: Bracknell (Hybrid after probation/training)

Salary: £27,000 - £32,000

Hours: Full-time, 37 hours per week

(Monday to Thursday, 8:30 am - 5:00 pm; Friday, 8:30 am - 4:30 pm, with a 1-hour lunch break each day)

Work Location: Office based

Full time / Permanent

Remarkable Jobs are recruiting on behalf of a commercial building services training company.

They are seeking a Training Services Coordinator to join their growing team in Bracknell. This is an exciting opportunity for someone with strong organisational skills and a passion for delivering exceptional customer experiences.

Training Services Coordinator Role:

As the Training Services Coordinator, you will play a central role in organising and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery.

Training Services Coordinator Key Responsibilities:

• Coordinate scheduling and logistics for both virtual and in-person training events
• Act as the first point of contact for customer training enquiries
• Prepare course materials, certificates, and documentation
• Liaise with trainers, speakers, and venues to ensure smooth delivery
• Process bookings, payments, and confirmations in line with procedures
• Support promotion of training courses via content creation for marketing channels
• Monitor and action customer feedback to improve training quality
• Maintain accurate records using CRM systems
• Generate training reports and support administrative tasks as needed

What They Are Looking For:

Essential:

• Excellent customer service skills within a B2B environment
• Confident verbal and written communicator
• Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams)
• Experience using CRM or other in-house systems
• Highly organised with excellent attention to detail
• Ability to work independently and as part of a team

Desirable:

• Experience in training or event coordination
• Degree-level education

Training Services Coordinator Key Attributes:

• Proactive and self-motivated
• Strong interpersonal skills, confident speaking to clients and stakeholders
• Adaptable, with a problem-solving mindset
• Positive attitude and eagerness to learn

If you're looking for a varied, rewarding role within a collaborative training environment, we would love to hear from you.