Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Closing date: 28-07-2025 Customer Team Leader Location: High Street, Partridge Green, RH13 8HR Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, part time, permanent. Working pattern: Varied shifts including early mornings, late evenings and weekends, to be discussed at interview. The role will involve working on our Post Office counter. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 22, 2025
Full time
Closing date: 28-07-2025 Customer Team Leader Location: High Street, Partridge Green, RH13 8HR Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, part time, permanent. Working pattern: Varied shifts including early mornings, late evenings and weekends, to be discussed at interview. The role will involve working on our Post Office counter. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Business Development Executive (Water Treatment) 28,000 - 30,000 (50k First year OTE) + Industry Training + Generous Uncapped Commission + Remote + Company Benefits Leeds, West Yorkshire Are you a Salesperson with experience in the water treatment industry looking for a varied and remote role, where you will have the opportunity to join a rapidly growing company within the water treatment industry with a proven track record of success and a generous commission structure? On offer is the opportunity to join a rapidly expanding company specialising supplying equipment for the water treatment industry, with an impressive product list. They have built a fantastic reputation in the industry and are looking to continue their success going forwards. Your role will involve being fully remote with days visiting the office for training and conferences. This role will involve generating and qualifying new leads, account management and closing deals. Products will be sold monthly, meaning the uncapped commission will be made on reorders as well as initial sales. This role would suit a Salesperson from a water treatment background with experience in B2B sales looking to join a rapidly growing company, where you can earn brilliant, uncapped commission. The Role Generate leads and close sales Monday to Friday Remote working Uncapped commission The Person Some sales experience From the water treatment industry Reference Number: BBBH20553d Sales, Development Executive, Business Development, BDM, Sales, Account, Sales Manager, B2B, Water Treatment, Manchester, Liverpool, Leeds, Sheffield, Nottingham, Birmingham If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 22, 2025
Full time
Business Development Executive (Water Treatment) 28,000 - 30,000 (50k First year OTE) + Industry Training + Generous Uncapped Commission + Remote + Company Benefits Leeds, West Yorkshire Are you a Salesperson with experience in the water treatment industry looking for a varied and remote role, where you will have the opportunity to join a rapidly growing company within the water treatment industry with a proven track record of success and a generous commission structure? On offer is the opportunity to join a rapidly expanding company specialising supplying equipment for the water treatment industry, with an impressive product list. They have built a fantastic reputation in the industry and are looking to continue their success going forwards. Your role will involve being fully remote with days visiting the office for training and conferences. This role will involve generating and qualifying new leads, account management and closing deals. Products will be sold monthly, meaning the uncapped commission will be made on reorders as well as initial sales. This role would suit a Salesperson from a water treatment background with experience in B2B sales looking to join a rapidly growing company, where you can earn brilliant, uncapped commission. The Role Generate leads and close sales Monday to Friday Remote working Uncapped commission The Person Some sales experience From the water treatment industry Reference Number: BBBH20553d Sales, Development Executive, Business Development, BDM, Sales, Account, Sales Manager, B2B, Water Treatment, Manchester, Liverpool, Leeds, Sheffield, Nottingham, Birmingham If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
The Content Producer at Tommy's will lead the creation of engaging, accessible, and inclusive digital-first content that supports the charity's brand, campaigns, and fundraising goals. This role combines hands-on production with platform management, creative collaboration, and a strong focus on visual storytelling, accessibility, and audience impact. Client Details Tommy's is a UK charity that funds research into miscarriage, stillbirth and premature birth, providing expert information and support to help save babies' lives. Description Working closely with the Marketing and Communications & Campaigns team, produce digital-first content (eg videos, animations, motion graphics) across all communications channels as part of broader content planning, brand and social media strategies Support the Creative Designer to develop and update print creative, collaborating closely with the wider Tommy's team on a variety of projects. Working knowledge of production methods, processes and an awareness of the latest trends in design and video production and editing Interrogate briefs, thinking innovatively and creatively about audience needs to produce content that resonates with our target audiences. Support the fundraising teams in the development of new products and initiatives, providing creative resource at any stage of the process from inception to delivery Adhere to, and champion our house style and tone of voice, ensuring all content is consistent and within brand guidelines Optimise content based on performance analytics and feedback Where required, attend and support in producing content during events Platform and relationship management Manage image and video library section of the Digital Asset Management system Product owner of Canva, keeping platform working efficiently, managing team access and licenses Own relationships with production agencies, freelancer photographers and videographers Working closely with Research Communications Manager, support with location filming and content production including at research centres and case studies Working closely with the Stories Manager, support with stories filming and production Accessibility and Diversity principles Develop brand and creative templates and processes to enable wider teams to deliver their own small design requirements (when needed) Alongside the Creative Designer, work closely to make sure all the charity's content and creative is of high quality, consistent in style, on brand, accessible and free of errors Ensure all content produced has digital accessibility in mind, this includes reviewing wider teams' projects for consistency and adherence to guidelines Champion visual representation and diversity across designed outputs and assets Keep up to date with best practice in all things related to content and creative including accessibility, digital and application of AI General marketing and communications activities Be a brand expert on Tommy's organisation activity, identity and tone of voice and how brand guidelines translate into digital-first content Support broader campaign planning by offering creative insights and feedback during development Work as part of broader project teams, incorporating specialists in public relations, marketing and fundraising, to generate outstanding multi-purpose campaigns and content Ensure our supporters are communicated with sensitively and efficiently. Anything else which might reasonably be asked, including volunteering at events Measures: Creative and video production to a high standard Understanding of production methods, design processes and platform management Delivery of agreed programme of activities within specified timescale and aligned to OKRs Adherence to accessibility and diversity principles Champion our house style and tone of voice, ensuring all content is consistent and within brand guidelines. Profile 2+ years of design and video editing experience, including Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator, InDesign). Strong typography, layout, and visual storytelling skills, with a sharp eye for detail and production accuracy. Proven ability to create artwork from brief to final product, across digital and print formats. Experience producing high-quality, innovative multimedia content tailored to audience needs and channel strategies. Skilled in project and time management, able to meet tight deadlines independently and collaboratively. Confident in managing relationships with freelancers, production agencies, and internal stakeholders. Familiarity with e-news platforms (e.g. Adestra), Digital Asset Management systems, and tools like Canva and SharePoint. Experience championing brand values and visual identity, ensuring consistency across all outputs. Knowledge of accessibility and diversity principles in content creation, with a commitment to inclusive representation. Interest in the charity sector, with a proactive approach to continuous improvement and creative innovation. Job Offer Location: Hybrid - Central London office 2 days/week) Hours: Full time (35 hours) Contract type: Permanent Salary: 34,000 - 36,000 Annual leave: 25 days per year + bank holidays
Jul 22, 2025
Full time
The Content Producer at Tommy's will lead the creation of engaging, accessible, and inclusive digital-first content that supports the charity's brand, campaigns, and fundraising goals. This role combines hands-on production with platform management, creative collaboration, and a strong focus on visual storytelling, accessibility, and audience impact. Client Details Tommy's is a UK charity that funds research into miscarriage, stillbirth and premature birth, providing expert information and support to help save babies' lives. Description Working closely with the Marketing and Communications & Campaigns team, produce digital-first content (eg videos, animations, motion graphics) across all communications channels as part of broader content planning, brand and social media strategies Support the Creative Designer to develop and update print creative, collaborating closely with the wider Tommy's team on a variety of projects. Working knowledge of production methods, processes and an awareness of the latest trends in design and video production and editing Interrogate briefs, thinking innovatively and creatively about audience needs to produce content that resonates with our target audiences. Support the fundraising teams in the development of new products and initiatives, providing creative resource at any stage of the process from inception to delivery Adhere to, and champion our house style and tone of voice, ensuring all content is consistent and within brand guidelines Optimise content based on performance analytics and feedback Where required, attend and support in producing content during events Platform and relationship management Manage image and video library section of the Digital Asset Management system Product owner of Canva, keeping platform working efficiently, managing team access and licenses Own relationships with production agencies, freelancer photographers and videographers Working closely with Research Communications Manager, support with location filming and content production including at research centres and case studies Working closely with the Stories Manager, support with stories filming and production Accessibility and Diversity principles Develop brand and creative templates and processes to enable wider teams to deliver their own small design requirements (when needed) Alongside the Creative Designer, work closely to make sure all the charity's content and creative is of high quality, consistent in style, on brand, accessible and free of errors Ensure all content produced has digital accessibility in mind, this includes reviewing wider teams' projects for consistency and adherence to guidelines Champion visual representation and diversity across designed outputs and assets Keep up to date with best practice in all things related to content and creative including accessibility, digital and application of AI General marketing and communications activities Be a brand expert on Tommy's organisation activity, identity and tone of voice and how brand guidelines translate into digital-first content Support broader campaign planning by offering creative insights and feedback during development Work as part of broader project teams, incorporating specialists in public relations, marketing and fundraising, to generate outstanding multi-purpose campaigns and content Ensure our supporters are communicated with sensitively and efficiently. Anything else which might reasonably be asked, including volunteering at events Measures: Creative and video production to a high standard Understanding of production methods, design processes and platform management Delivery of agreed programme of activities within specified timescale and aligned to OKRs Adherence to accessibility and diversity principles Champion our house style and tone of voice, ensuring all content is consistent and within brand guidelines. Profile 2+ years of design and video editing experience, including Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator, InDesign). Strong typography, layout, and visual storytelling skills, with a sharp eye for detail and production accuracy. Proven ability to create artwork from brief to final product, across digital and print formats. Experience producing high-quality, innovative multimedia content tailored to audience needs and channel strategies. Skilled in project and time management, able to meet tight deadlines independently and collaboratively. Confident in managing relationships with freelancers, production agencies, and internal stakeholders. Familiarity with e-news platforms (e.g. Adestra), Digital Asset Management systems, and tools like Canva and SharePoint. Experience championing brand values and visual identity, ensuring consistency across all outputs. Knowledge of accessibility and diversity principles in content creation, with a commitment to inclusive representation. Interest in the charity sector, with a proactive approach to continuous improvement and creative innovation. Job Offer Location: Hybrid - Central London office 2 days/week) Hours: Full time (35 hours) Contract type: Permanent Salary: 34,000 - 36,000 Annual leave: 25 days per year + bank holidays
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Success Manager Date: Jul 18, 2025 Company: Location: Dalgety Bay, GB, KY11 9JU Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. Purpose of the job This role is UK based. It is a remote position where the candidate will travel across the UK to meet with the clients. As a Customer Success Manager, you will be responsible for fostering positive relationships with our customers and ensuring their success with our product/service. You will serve as one of the primary point of contacts for customers and work closely with them to understand their business objectives, provide guidance, and drive adoption and utilization of our product/service as set out in the contract. The role will be to deliver on the agreed contract and execute the Operational delivery that will require monitoring and reporting on the SLA, MI reporting on a number of topics and leading the review management directly to the allocated customers face to face. Main Mission & Expected Results Build strong, long-term relationships with customers by understanding their needs, goals, and challenges. Act as the main point of contact for customer inquiries, issues, and escalations, and ensure prompt and satisfactory resolutions. Ensuring a coordinated and appropriate level of service is provided to all our clients, including management against SLA. Collaborate with cross-functional teams, such as sales, product, and support, to drive customer success and satisfaction. Proactively monitor customer health and engagement, identify opportunities for upselling or cross-selling, and drive expansion within existing accounts. Conduct regular business reviews with customers to assess their progress, gather feedback, and identify areas for improvement.Production of monthly service report. Will have input and receive information from all service units Act as a customer advocate internally, representing customer needs and requirements to inform product and service enhancements and roadmap planning. Stay up-to-date with industry trends, best practices, and competitor offerings to provide customers with valuable insights and recommendations. Provide proactive communication to customers in a timely manner, setting and managing expectations and following through actions to completion. Work closely with other departments to ensure that SLAs are met. Support and maintain a strategic Account Plan working, as appropriate, with the KAM and Business Development Subject Matter Experts Prepare, drive and be accountable for the formulation, coherence and content of all propositions and Offer Reviews including adherence to DOA's Comply with the use and integration of company standard tools and process Provide regular reports on Portfolio progress and client satisfaction Core skills Proven experience in a customer-facing role, such as customer success, account management, or sales. Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Excellent problem-solving and analytical abilities to understand customer needs and develop effective solutions. Ability to manage multiple customer accounts simultaneously, prioritize tasks, and meet deadlines. Familiarity with CRM software and customer success platforms is a plus. Knowledge of the industry or domain relevant to the product/service is advantageous. Customer empathy & relationship mindset Customer facing experience essential . Persuasive communicator, able to articulate a vision that resonates with the client and demonstrates value Adept at building strategic account plans that drive long term objectives Team oriented and collaborative Intellectually curious, energetic, and innovative. Strong Excel and PowerPoint skills Deep understanding of our environment, products and services
Jul 22, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Success Manager Date: Jul 18, 2025 Company: Location: Dalgety Bay, GB, KY11 9JU Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. Purpose of the job This role is UK based. It is a remote position where the candidate will travel across the UK to meet with the clients. As a Customer Success Manager, you will be responsible for fostering positive relationships with our customers and ensuring their success with our product/service. You will serve as one of the primary point of contacts for customers and work closely with them to understand their business objectives, provide guidance, and drive adoption and utilization of our product/service as set out in the contract. The role will be to deliver on the agreed contract and execute the Operational delivery that will require monitoring and reporting on the SLA, MI reporting on a number of topics and leading the review management directly to the allocated customers face to face. Main Mission & Expected Results Build strong, long-term relationships with customers by understanding their needs, goals, and challenges. Act as the main point of contact for customer inquiries, issues, and escalations, and ensure prompt and satisfactory resolutions. Ensuring a coordinated and appropriate level of service is provided to all our clients, including management against SLA. Collaborate with cross-functional teams, such as sales, product, and support, to drive customer success and satisfaction. Proactively monitor customer health and engagement, identify opportunities for upselling or cross-selling, and drive expansion within existing accounts. Conduct regular business reviews with customers to assess their progress, gather feedback, and identify areas for improvement.Production of monthly service report. Will have input and receive information from all service units Act as a customer advocate internally, representing customer needs and requirements to inform product and service enhancements and roadmap planning. Stay up-to-date with industry trends, best practices, and competitor offerings to provide customers with valuable insights and recommendations. Provide proactive communication to customers in a timely manner, setting and managing expectations and following through actions to completion. Work closely with other departments to ensure that SLAs are met. Support and maintain a strategic Account Plan working, as appropriate, with the KAM and Business Development Subject Matter Experts Prepare, drive and be accountable for the formulation, coherence and content of all propositions and Offer Reviews including adherence to DOA's Comply with the use and integration of company standard tools and process Provide regular reports on Portfolio progress and client satisfaction Core skills Proven experience in a customer-facing role, such as customer success, account management, or sales. Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Excellent problem-solving and analytical abilities to understand customer needs and develop effective solutions. Ability to manage multiple customer accounts simultaneously, prioritize tasks, and meet deadlines. Familiarity with CRM software and customer success platforms is a plus. Knowledge of the industry or domain relevant to the product/service is advantageous. Customer empathy & relationship mindset Customer facing experience essential . Persuasive communicator, able to articulate a vision that resonates with the client and demonstrates value Adept at building strategic account plans that drive long term objectives Team oriented and collaborative Intellectually curious, energetic, and innovative. Strong Excel and PowerPoint skills Deep understanding of our environment, products and services
Product Manager/ Marketing Manager We're looking for a Product Marketing Manager to lead go-to-market strategies and ensure our products resonate with customers in manufacturing, construction, and rail sectors. This role will focus on crafting compelling messaging, enabling the sales team, and supporting product adoption across key channels. The ideal candidate will have previous technical experience (not just digital), customer and market research, strategic positioning and market strategy such as bench marketing. Marketing Manager Key Responsibilities; Go-to-Market Strategy Lead the end-to-end product launch process: positioning, messaging, sales enablement, and promotional campaigns. Customer & Market Insights Conduct research and analysis to identify industry trends, competitor positioning, and customer needs. Messaging & Positioning Develop clear, compelling value propositions and translate technical features into benefits for target audiences. Ensure consistency across product descriptions, codes, and collateral. Sales Enablement Develop tools and materials (e.g. presentations, playbooks, training content) to support the sales team. Product Launches Drive coordination across departments to deliver successful new product introductions. Customer Advocacy Work closely with Sales and Customer Service to identify case studies, testimonials, and reference customers. Packaging & Product Presentation Oversee product packaging accuracy, including labelling and spec adherence. Digital Media Support the creation of photo and video content aligned to campaign and product objectives. Experience & Skills Required 3 5 years in product marketing, product management, or related roles. Demonstrable experience launching products and driving adoption. Strong written and verbal communication skills able to simplify complex technical topics. Ability to work cross-functionally and influence stakeholders. Comfortable using data to inform strategy and decision-making. Familiarity with the construction, industrial, or manufacturing sectors is highly desirable. Experience using HubSpot or similar CRM/marketing automation platforms is a plus. What We Offer Opportunity to work with an innovative, supportive, and passionate team Ongoing training and development - this role is as big someone makes it A collaborative and value-driven company culture The chance to make a meaningful contribution to exciting new products Apply today!
Jul 22, 2025
Full time
Product Manager/ Marketing Manager We're looking for a Product Marketing Manager to lead go-to-market strategies and ensure our products resonate with customers in manufacturing, construction, and rail sectors. This role will focus on crafting compelling messaging, enabling the sales team, and supporting product adoption across key channels. The ideal candidate will have previous technical experience (not just digital), customer and market research, strategic positioning and market strategy such as bench marketing. Marketing Manager Key Responsibilities; Go-to-Market Strategy Lead the end-to-end product launch process: positioning, messaging, sales enablement, and promotional campaigns. Customer & Market Insights Conduct research and analysis to identify industry trends, competitor positioning, and customer needs. Messaging & Positioning Develop clear, compelling value propositions and translate technical features into benefits for target audiences. Ensure consistency across product descriptions, codes, and collateral. Sales Enablement Develop tools and materials (e.g. presentations, playbooks, training content) to support the sales team. Product Launches Drive coordination across departments to deliver successful new product introductions. Customer Advocacy Work closely with Sales and Customer Service to identify case studies, testimonials, and reference customers. Packaging & Product Presentation Oversee product packaging accuracy, including labelling and spec adherence. Digital Media Support the creation of photo and video content aligned to campaign and product objectives. Experience & Skills Required 3 5 years in product marketing, product management, or related roles. Demonstrable experience launching products and driving adoption. Strong written and verbal communication skills able to simplify complex technical topics. Ability to work cross-functionally and influence stakeholders. Comfortable using data to inform strategy and decision-making. Familiarity with the construction, industrial, or manufacturing sectors is highly desirable. Experience using HubSpot or similar CRM/marketing automation platforms is a plus. What We Offer Opportunity to work with an innovative, supportive, and passionate team Ongoing training and development - this role is as big someone makes it A collaborative and value-driven company culture The chance to make a meaningful contribution to exciting new products Apply today!
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Act as a major point of contact within the firm. This includes responding quickly to, as well as anticipating requests/ needs and k eeping stakeholders informed of progress in relation to all aspects of the audit. Responsible for the financial management of a portfolio. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Identify and recognise business and sales opportunities. Support Partners and Senior Managers in the development of new business relationships and business proposals through high level sales and marketing activity. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. ACA/ICAS qualified or overseas equivalent. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Jul 22, 2025
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Act as a major point of contact within the firm. This includes responding quickly to, as well as anticipating requests/ needs and k eeping stakeholders informed of progress in relation to all aspects of the audit. Responsible for the financial management of a portfolio. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Identify and recognise business and sales opportunities. Support Partners and Senior Managers in the development of new business relationships and business proposals through high level sales and marketing activity. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. ACA/ICAS qualified or overseas equivalent. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Customer Success Manager Department: Sales Employment Type: Permanent - Full Time Location: Remote Compensation: £40,000 - £55,000 / year Description The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The CSM is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce Zenergi products and services. The CSM drives the highest ROI possible for our products and services to our medium value-based customers (30-60 customers). The CSM will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings. Primary duties Customer Success Stakeholder map, build and maintain strong relationships with key customer portfolios, understanding their unique needs and objectives. Develop a deep understanding of the customer's business and align with our solutions to meet their specific requirements. Design and deliver proposals and presentations for upselling and cross-selling opportunities. Establish clear renewal goals to ensure the customer portfolio stays with Zenergi at renewal periods. Collaborate with internal teams to negotiate contract terms and pricing strategy. Be a Zenergi product and industry ambassador, keen on educating prospects and customers on the capabilities of new/upcoming products and services. Conduct customer satisfaction audits to identify areas of improvement and recommend solutions. Evaluate risk management for customer portfolio to reduce/remove customer dissatisfaction or lost business, and quickly address issues to mitigate risk. Act as the voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical, Support, Operations, Finance and Engineering providing customer, industry and product insights to improve/develop service and product offerings. Analyse customer data, including energy consumption patterns and market trends to identify areas for the optimisation of sustainability and cost-saving opportunities. Track and report key performance metrics, providing regular updates to customer portfolio on progress and achievements. Expertise, Skills & Knowledge Skills Essential A deep-rooted passion for delivering value to customers. Ability to work in a motivated and energetic manner while collaborating with a broad range of individuals in a fast-paced and ever-evolving environment. Ability to work independently and collaboratively in a fast-paced environment. Results-orientated mindset with a focus on achieving targets and delivering exceptional customer service. Accountability and personal organisation. Desirable Proficient in analysing data and utilising software tools for reporting. Knowledge Essential Knowledge and understanding of the products and services offered by the Company across all of its organisational units and areas. Desirable In-depth understanding of the energy industry and the role of a Third-Party Intermediary (TPI) in the context of delivering products and services for customers, as well as the regulatory requirements and relevant codes of practice. Experience Essential Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. Experience in promoting value through customer experience. Desirable Proven work experience as a Customer Success Manager or similar role in a similar industry with a demonstratable track record of renewing and cross-selling against targets. Perks of the job Here at Zenergi, we like to reward our team in numerous ways to show our appreciation for their hard work. From our Zen Points scheme, which allows people to claim points in exchange for shopping vouchers to our annual 'benefits pot' that lets our team tailor their extra benefits. In addition, we provide opportunities for volunteering and charity events to help our team fulfil personal objectives and to give back to the community.
Jul 22, 2025
Full time
Customer Success Manager Department: Sales Employment Type: Permanent - Full Time Location: Remote Compensation: £40,000 - £55,000 / year Description The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The CSM is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce Zenergi products and services. The CSM drives the highest ROI possible for our products and services to our medium value-based customers (30-60 customers). The CSM will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings. Primary duties Customer Success Stakeholder map, build and maintain strong relationships with key customer portfolios, understanding their unique needs and objectives. Develop a deep understanding of the customer's business and align with our solutions to meet their specific requirements. Design and deliver proposals and presentations for upselling and cross-selling opportunities. Establish clear renewal goals to ensure the customer portfolio stays with Zenergi at renewal periods. Collaborate with internal teams to negotiate contract terms and pricing strategy. Be a Zenergi product and industry ambassador, keen on educating prospects and customers on the capabilities of new/upcoming products and services. Conduct customer satisfaction audits to identify areas of improvement and recommend solutions. Evaluate risk management for customer portfolio to reduce/remove customer dissatisfaction or lost business, and quickly address issues to mitigate risk. Act as the voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical, Support, Operations, Finance and Engineering providing customer, industry and product insights to improve/develop service and product offerings. Analyse customer data, including energy consumption patterns and market trends to identify areas for the optimisation of sustainability and cost-saving opportunities. Track and report key performance metrics, providing regular updates to customer portfolio on progress and achievements. Expertise, Skills & Knowledge Skills Essential A deep-rooted passion for delivering value to customers. Ability to work in a motivated and energetic manner while collaborating with a broad range of individuals in a fast-paced and ever-evolving environment. Ability to work independently and collaboratively in a fast-paced environment. Results-orientated mindset with a focus on achieving targets and delivering exceptional customer service. Accountability and personal organisation. Desirable Proficient in analysing data and utilising software tools for reporting. Knowledge Essential Knowledge and understanding of the products and services offered by the Company across all of its organisational units and areas. Desirable In-depth understanding of the energy industry and the role of a Third-Party Intermediary (TPI) in the context of delivering products and services for customers, as well as the regulatory requirements and relevant codes of practice. Experience Essential Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. Experience in promoting value through customer experience. Desirable Proven work experience as a Customer Success Manager or similar role in a similar industry with a demonstratable track record of renewing and cross-selling against targets. Perks of the job Here at Zenergi, we like to reward our team in numerous ways to show our appreciation for their hard work. From our Zen Points scheme, which allows people to claim points in exchange for shopping vouchers to our annual 'benefits pot' that lets our team tailor their extra benefits. In addition, we provide opportunities for volunteering and charity events to help our team fulfil personal objectives and to give back to the community.
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, 147 Mumbles Road, Swansea, SA3 4DN Pay: £13.65 per hour Contract: 22 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 22, 2025
Full time
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, 147 Mumbles Road, Swansea, SA3 4DN Pay: £13.65 per hour Contract: 22 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Bid Manager Duration: 12-months Rate: £450 - £550 p/d (outside IR35) Location: Remote with occasional visit to Warwick office Job Summary The Bid Manager will coordinate and manage bid teams (consisting of subject matter experts, bid writers and commercial leads) to develop compelling written and financial submissions that help us secure projects. They will efficiently deliver, leading and producing medium-value bids, end-to-end, while keeping in line with the bid governance procedures. The BM will coordinate inputs into the cost model, arrange cost reviews and document changes/decisions made. The BM will monitor progress of the written submission and ensure appropriate reviews have taken place. Key Deliverables Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within the business to develop compelling written and financial responses. Deliver efficient end to end management & production of timely, high quality and ultimately successful Bids and Proposals in keeping with the Bid procedures. Promote improvements in the quality of Bids and Proposals, ensuring that best practice approaches to developing and producing Bids and Proposals are always pursued. Continually monitor the costs being incurred by the business throughout the Bid process and seek on-going measurable improvements in the company s return on Bid investment . Support relationships with existing and potential customers including (Post Covid restrictions) site-based meetings and presentations. Responsibilities Leading and developing Bid winning strategies in partnership with the opportunity owner & business heads Producing material from Go/No Go stage through to deal review, Bid submission & win / loss reviews Post Bid submission support including preparation of Bid presentations Support the Programme Director with workload planning, bid forecasting, cost and win / loss tracking & reporting. Bid and Proposal reviews won & lost including recommendations for improvement. Ensure the Bid wiki (Bid library) is updated and maintained with information from Bids you have led Share lessons learnt with the bid teams Qualifications/Skills APMP or equivalent qualification (or demonstrable evidence of working towards this). Strong Microsoft Office skills. ITT Quality response writing skills. ITT Cost response financial skills. Extensive experience of managing and leading a Bid team (often virtual), driving efficiencies, reviews and continual improvement ultimately leading to an improved Bid / Success conversion rate. Strong project management and organisational skills. Financially astute with ability to create & interpret financial reports and models. A proven ability to write and Red Review answers to tender questions to a winning standard. Demonstrable experience of winning as part of high performing and efficient Bid team. Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment. Demonstrable intellectual capacity to develop and deliver simple solutions to complex challenges. Ability to present, persuade and influence at all levels via strong interpersonal communications skills. Broad understanding of Telecommunications and IT products, technologies and services, including the operational, commercial and financial aspects. Experience of leading and producing winning Bids and Proposals to the Private and Public Sector in an environment such as Communications Service Provider, Higher Education, Defence and Emergency Services markets. For more information on this role, please contact Scarlet Wilson.
Jul 22, 2025
Contractor
Bid Manager Duration: 12-months Rate: £450 - £550 p/d (outside IR35) Location: Remote with occasional visit to Warwick office Job Summary The Bid Manager will coordinate and manage bid teams (consisting of subject matter experts, bid writers and commercial leads) to develop compelling written and financial submissions that help us secure projects. They will efficiently deliver, leading and producing medium-value bids, end-to-end, while keeping in line with the bid governance procedures. The BM will coordinate inputs into the cost model, arrange cost reviews and document changes/decisions made. The BM will monitor progress of the written submission and ensure appropriate reviews have taken place. Key Deliverables Work closely with the Sales team, Subject Matter Experts and Technical and Commercial leads within the business to develop compelling written and financial responses. Deliver efficient end to end management & production of timely, high quality and ultimately successful Bids and Proposals in keeping with the Bid procedures. Promote improvements in the quality of Bids and Proposals, ensuring that best practice approaches to developing and producing Bids and Proposals are always pursued. Continually monitor the costs being incurred by the business throughout the Bid process and seek on-going measurable improvements in the company s return on Bid investment . Support relationships with existing and potential customers including (Post Covid restrictions) site-based meetings and presentations. Responsibilities Leading and developing Bid winning strategies in partnership with the opportunity owner & business heads Producing material from Go/No Go stage through to deal review, Bid submission & win / loss reviews Post Bid submission support including preparation of Bid presentations Support the Programme Director with workload planning, bid forecasting, cost and win / loss tracking & reporting. Bid and Proposal reviews won & lost including recommendations for improvement. Ensure the Bid wiki (Bid library) is updated and maintained with information from Bids you have led Share lessons learnt with the bid teams Qualifications/Skills APMP or equivalent qualification (or demonstrable evidence of working towards this). Strong Microsoft Office skills. ITT Quality response writing skills. ITT Cost response financial skills. Extensive experience of managing and leading a Bid team (often virtual), driving efficiencies, reviews and continual improvement ultimately leading to an improved Bid / Success conversion rate. Strong project management and organisational skills. Financially astute with ability to create & interpret financial reports and models. A proven ability to write and Red Review answers to tender questions to a winning standard. Demonstrable experience of winning as part of high performing and efficient Bid team. Proven experience of leading & delivering high and medium-value bids, ideally in a services or solutions environment. Demonstrable intellectual capacity to develop and deliver simple solutions to complex challenges. Ability to present, persuade and influence at all levels via strong interpersonal communications skills. Broad understanding of Telecommunications and IT products, technologies and services, including the operational, commercial and financial aspects. Experience of leading and producing winning Bids and Proposals to the Private and Public Sector in an environment such as Communications Service Provider, Higher Education, Defence and Emergency Services markets. For more information on this role, please contact Scarlet Wilson.
Job Title: Regional Sales Executive (Merchants) Location: Covering South Wales & South West England, Ideal candidate located in Bristol, Cardiff or Bath Covering: South West, Cornwall & Devon Central, Bristol/ Cardiff East, Swindon South, Bournemouth Hours: 40 hours a week Base Salary: Up to £36,000.00 per annum (depending on experience) Commission Structure: 30% on sales, paid quarterly OTE: £42,000.00+ Benefits: Company Car, 31 days holiday (Inclusive of bank holidays). Our client, one of the UK's leading suppliers of bathroom furniture and products, is offering an outstanding employment opportunity to work within their business. The client, who are a large and dynamic company, continue to enjoy sustained growth. As a result of recent growth, we are now embarking on an important recruitment exercise. Job Purpose To drive profitable, budgeted sales growth through national, independent, and major customers and buying group members by brand/collection (R2,RR & Trade Solutions) in line with company objectives. To drive Installer demand through independent and major customers and buying group members to support stocking strategy and expected sales growth. To create an Installer/Trade database for long-term sector engagement and sales growth. Main Job Responsibilities Achieve budgeted sales target. Develop and implement plans with targeted customers to grow trade products. Create demand for trade products through installer collage. Utilise the trade portal to create a loyal installer database of customers. Optimise display coverage for all current products as appropriate. Maximise stock sales in targeted accounts with Trade products. Publicise and initiate national promotions and customer individual promotions to increase Installer awareness and sales growth through our Trade offering. Obtain stock and pass orders for Roper Rhodes Trade Solutions collection of products in the target customer base. SUPPORTING TASKS To work in close cooperation with the local ASM's, Major accounts team and contracts team in order to deliver joint objectives and company targets by brand & channel, utilising Installer relationships. Support at store level to initiate/implement activities agreed by NSM, & Major Accounts team as recorded in the "Sales Activity Planner". Build & develop the company's Trade outlet footprint using the agreed options to drive sales growth through the channel. Utilise CRM (Pepperi) to record direct trade customer & Installer details, and use information as a sales tool (customer sales info, display sales info, stocking portfolio & recent call reports). Generate 3 month call plan to adhere to category call frequency. Share plan with NSM. Collect and administrate returns as per company procedure. Place, and ensure any displays or POS are in good order and are cleaned & repaired if required. Attend and initiate installer/trade events and activities. Key Behavioural Requirements Work closely with sales office and accounts to ensure Roper Rhodes' objectives are met. Respond positively to all actions and requests from NSM, Major & National accounts team and Head of Sales. Through use of the company appraisal, work with National Sales Manager to personally develop in line with company expectations. Act as a role model to promote professionalism and integrity throughout the business. Cooperate with and support Tavistock sales team and comply with "Rules of Engagement" as issued 2015. Cooperate with and support Contracts sales team. Facilitate necessary support to customers to ensure complete customer satisfaction as far as possible. Actively support Marketing with market intelligence and input to promotional and product initiatives. You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding sales results. You will be a strong communicator at all levels and be able to react to priority changes. If you feel these qualities describe you, then we would like to hear from you. Please submit your CV to Andrew Bridges at PDA SEARCH & SELECTION LIMITED . (url removed) (url removed)
Jul 22, 2025
Full time
Job Title: Regional Sales Executive (Merchants) Location: Covering South Wales & South West England, Ideal candidate located in Bristol, Cardiff or Bath Covering: South West, Cornwall & Devon Central, Bristol/ Cardiff East, Swindon South, Bournemouth Hours: 40 hours a week Base Salary: Up to £36,000.00 per annum (depending on experience) Commission Structure: 30% on sales, paid quarterly OTE: £42,000.00+ Benefits: Company Car, 31 days holiday (Inclusive of bank holidays). Our client, one of the UK's leading suppliers of bathroom furniture and products, is offering an outstanding employment opportunity to work within their business. The client, who are a large and dynamic company, continue to enjoy sustained growth. As a result of recent growth, we are now embarking on an important recruitment exercise. Job Purpose To drive profitable, budgeted sales growth through national, independent, and major customers and buying group members by brand/collection (R2,RR & Trade Solutions) in line with company objectives. To drive Installer demand through independent and major customers and buying group members to support stocking strategy and expected sales growth. To create an Installer/Trade database for long-term sector engagement and sales growth. Main Job Responsibilities Achieve budgeted sales target. Develop and implement plans with targeted customers to grow trade products. Create demand for trade products through installer collage. Utilise the trade portal to create a loyal installer database of customers. Optimise display coverage for all current products as appropriate. Maximise stock sales in targeted accounts with Trade products. Publicise and initiate national promotions and customer individual promotions to increase Installer awareness and sales growth through our Trade offering. Obtain stock and pass orders for Roper Rhodes Trade Solutions collection of products in the target customer base. SUPPORTING TASKS To work in close cooperation with the local ASM's, Major accounts team and contracts team in order to deliver joint objectives and company targets by brand & channel, utilising Installer relationships. Support at store level to initiate/implement activities agreed by NSM, & Major Accounts team as recorded in the "Sales Activity Planner". Build & develop the company's Trade outlet footprint using the agreed options to drive sales growth through the channel. Utilise CRM (Pepperi) to record direct trade customer & Installer details, and use information as a sales tool (customer sales info, display sales info, stocking portfolio & recent call reports). Generate 3 month call plan to adhere to category call frequency. Share plan with NSM. Collect and administrate returns as per company procedure. Place, and ensure any displays or POS are in good order and are cleaned & repaired if required. Attend and initiate installer/trade events and activities. Key Behavioural Requirements Work closely with sales office and accounts to ensure Roper Rhodes' objectives are met. Respond positively to all actions and requests from NSM, Major & National accounts team and Head of Sales. Through use of the company appraisal, work with National Sales Manager to personally develop in line with company expectations. Act as a role model to promote professionalism and integrity throughout the business. Cooperate with and support Tavistock sales team and comply with "Rules of Engagement" as issued 2015. Cooperate with and support Contracts sales team. Facilitate necessary support to customers to ensure complete customer satisfaction as far as possible. Actively support Marketing with market intelligence and input to promotional and product initiatives. You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding sales results. You will be a strong communicator at all levels and be able to react to priority changes. If you feel these qualities describe you, then we would like to hear from you. Please submit your CV to Andrew Bridges at PDA SEARCH & SELECTION LIMITED . (url removed) (url removed)
Our client, a manufacturing company active in multiple domestic industries with a focus on electro-mechanical flow control technology, seek to appoint a Technical Sales Engineer to work in Manchester. Reporting to the Sales Director the appointed Technical Sales Engineer will generate quotes from inbound leads for existing and prospective customers and convert them into sales to meet the company targets for growth and profitability. On offer is an excellent base salary and benefits package and long term, stable employment for a market leading engineering business with a great R&D team and large in-house production capacity. There's lots of great products that customers do want to buy! Technical Sales Engineer - Role and Responsibilities - Business Development Manager / BDM / Account Manager / Electro-mechanical / Manufacturing / Engineering / Flow Control / Pumps / Valves Establish and maintain relationships with designated existing and prospective customers Communicate new product propositions to existing and prospective customers Produce quotes from inbound sales leads Maintain Customer Relationship Management database accurately and in a timely manner and produce a monthly sales report Promote and develop corporate image and reputation and contribute to overall business development plan Maintain extensive knowledge of current market conditions and provide the Sales Director with market activity feedback Technical Sales Engineer - Skills and Abilities - Business Development Manager / BDM / Account Manager / Electro-mechanical / Manufacturing / Engineering / Flow Control / Pumps / Valves Technically qualified Experience of generating quotes for a technology / engineered product within electro-mechanical engineering Proven track record in a technical sales role within a flow control related industry (pumps, valves, related equipment) Excellent proposal and quote writing skills Confident working in an autonomous role (you'll get supported but will be relied on to be the self-starter the team needs) Excellent interpersonal and communication skills to interact with customers and colleagues at all levels Technical Sales Engineer, Engineering, Electro-mechanical, Internal Sales, Flow Control, Pumps, Valves This is an excellent role offering generous compensation for the right person. If you're right for this role then you'll recognise it's an opportunity not to be missed. Apply now!
Jul 22, 2025
Full time
Our client, a manufacturing company active in multiple domestic industries with a focus on electro-mechanical flow control technology, seek to appoint a Technical Sales Engineer to work in Manchester. Reporting to the Sales Director the appointed Technical Sales Engineer will generate quotes from inbound leads for existing and prospective customers and convert them into sales to meet the company targets for growth and profitability. On offer is an excellent base salary and benefits package and long term, stable employment for a market leading engineering business with a great R&D team and large in-house production capacity. There's lots of great products that customers do want to buy! Technical Sales Engineer - Role and Responsibilities - Business Development Manager / BDM / Account Manager / Electro-mechanical / Manufacturing / Engineering / Flow Control / Pumps / Valves Establish and maintain relationships with designated existing and prospective customers Communicate new product propositions to existing and prospective customers Produce quotes from inbound sales leads Maintain Customer Relationship Management database accurately and in a timely manner and produce a monthly sales report Promote and develop corporate image and reputation and contribute to overall business development plan Maintain extensive knowledge of current market conditions and provide the Sales Director with market activity feedback Technical Sales Engineer - Skills and Abilities - Business Development Manager / BDM / Account Manager / Electro-mechanical / Manufacturing / Engineering / Flow Control / Pumps / Valves Technically qualified Experience of generating quotes for a technology / engineered product within electro-mechanical engineering Proven track record in a technical sales role within a flow control related industry (pumps, valves, related equipment) Excellent proposal and quote writing skills Confident working in an autonomous role (you'll get supported but will be relied on to be the self-starter the team needs) Excellent interpersonal and communication skills to interact with customers and colleagues at all levels Technical Sales Engineer, Engineering, Electro-mechanical, Internal Sales, Flow Control, Pumps, Valves This is an excellent role offering generous compensation for the right person. If you're right for this role then you'll recognise it's an opportunity not to be missed. Apply now!
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, Wolseley Close, Plymouth, PL2 3BY Pay: £13.65 per hour Contract: 30 hours per week + regular overtime, permanent Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 22, 2025
Full time
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, Wolseley Close, Plymouth, PL2 3BY Pay: £13.65 per hour Contract: 30 hours per week + regular overtime, permanent Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Are you a confident communicator who thrives on helping others succeed? As a Trade Support Associate , you'll be the first point of contact for tradespeople using the Checkatrade platform - answering questions, resolving issues, and ensuring they get the best possible value from their membership. You'll be there to guide, advise and empower our members through every interaction. Whether it's resolving a concern or helping a tradesperson understand how to grow their presence, you'll play a vital role in helping them succeed. By confidently supporting member queries, promoting platform features, and recognising opportunities to add value through upsell recommendations, you'll ensure every member gets the most out of their Checkatrade membership. If you're passionate about delivering excellent service and excited by the opportunity to make a real impact - this could be the perfect role for you. What you'll be doing Reporting to the Trade Support Associate Managers , you will: Handle a variety of calls, emails and web chats from trade members Take ownership of each interaction, using active listening and rapport-building to fully understand the member's needs Promote Checkatrade tools, features, and best practices to help tradespeople maximise the value of their membership Identify opportunities to add value through upsell, guiding members toward features or upgrades that support their business goals Guide members through complex or sensitive scenarios, using objection-handling skills to find fair, commercially-minded outcomes Escalate high-risk cases appropriately and collaborate across teams to ensure swift, accurate resolutions Share insights and feedback to help improve processes, reduce repeat contact and enhance the overall trade experience What you'll get Salary: £26,500 per annum Working hours: 40 hours per week, shifts between 8am-6pm, Monday to Friday Career development: Ongoing training, coaching, and personal growth opportunities Supportive team: Friendly, inclusive environment where people matter What you'll bring 2+ years of experience in customer service, ideally in a membership or B2B environment Excellent written and verbal communication skills - clear, calm, and compassionate, even in challenging situations Critical thinker and problem solver - you approach every issue methodically and take pride in finding fair, practical solutions Comfortable in fast-paced, evolving environments - you embrace change and adapt with ease Tech-savvy - confident using GSuite products and customer support systems such as Salesforce Service Cloud and comfortable engaging with AI-powered support tools and knowledge systems to improve response quality and speed We are an equal opportunities employer that is committed to diversity and inclusion in the workplace. About us We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.
Jul 22, 2025
Full time
Are you a confident communicator who thrives on helping others succeed? As a Trade Support Associate , you'll be the first point of contact for tradespeople using the Checkatrade platform - answering questions, resolving issues, and ensuring they get the best possible value from their membership. You'll be there to guide, advise and empower our members through every interaction. Whether it's resolving a concern or helping a tradesperson understand how to grow their presence, you'll play a vital role in helping them succeed. By confidently supporting member queries, promoting platform features, and recognising opportunities to add value through upsell recommendations, you'll ensure every member gets the most out of their Checkatrade membership. If you're passionate about delivering excellent service and excited by the opportunity to make a real impact - this could be the perfect role for you. What you'll be doing Reporting to the Trade Support Associate Managers , you will: Handle a variety of calls, emails and web chats from trade members Take ownership of each interaction, using active listening and rapport-building to fully understand the member's needs Promote Checkatrade tools, features, and best practices to help tradespeople maximise the value of their membership Identify opportunities to add value through upsell, guiding members toward features or upgrades that support their business goals Guide members through complex or sensitive scenarios, using objection-handling skills to find fair, commercially-minded outcomes Escalate high-risk cases appropriately and collaborate across teams to ensure swift, accurate resolutions Share insights and feedback to help improve processes, reduce repeat contact and enhance the overall trade experience What you'll get Salary: £26,500 per annum Working hours: 40 hours per week, shifts between 8am-6pm, Monday to Friday Career development: Ongoing training, coaching, and personal growth opportunities Supportive team: Friendly, inclusive environment where people matter What you'll bring 2+ years of experience in customer service, ideally in a membership or B2B environment Excellent written and verbal communication skills - clear, calm, and compassionate, even in challenging situations Critical thinker and problem solver - you approach every issue methodically and take pride in finding fair, practical solutions Comfortable in fast-paced, evolving environments - you embrace change and adapt with ease Tech-savvy - confident using GSuite products and customer support systems such as Salesforce Service Cloud and comfortable engaging with AI-powered support tools and knowledge systems to improve response quality and speed We are an equal opportunities employer that is committed to diversity and inclusion in the workplace. About us We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, Mile Oak Road, Brighton, BN41 2RB Pay: £13.65 per hour Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 22, 2025
Full time
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, Mile Oak Road, Brighton, BN41 2RB Pay: £13.65 per hour Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Automation Test Engineer Hybrid - 3 days per week in the Chichester Office 35,000 - 40,000 About the Role My client are seeking a skilled Automation Test Engineer to design, develop, and implement automated testing solutions across a suite of five key software products. You'll work closely with the Software Engineering & Test Manager to deliver a phased automation strategy that ensures product quality and scalability, using Playwright as the primary tool. This is a hybrid role , requiring at least three days per week in-office, with flexibility depending on team and project needs. Skills Required: Experience in test automation (Playwright, Selenium, etc.) Strong experience testing REST APIs and implementing API test strategies Familiarity with Agile software development practices ISTQB Foundation Level (CTFL 4.0) or higher certification Solid understanding of software development principles Experience with test management tools Proficiency in database technologies such as PostgreSQL, MySQL, or Oracle (desirable) Knowledge of C#, MVC, and Entity Framework (an advantage) Strong verbal and written communication skills If you have the skills required then please send your CV to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 22, 2025
Full time
Automation Test Engineer Hybrid - 3 days per week in the Chichester Office 35,000 - 40,000 About the Role My client are seeking a skilled Automation Test Engineer to design, develop, and implement automated testing solutions across a suite of five key software products. You'll work closely with the Software Engineering & Test Manager to deliver a phased automation strategy that ensures product quality and scalability, using Playwright as the primary tool. This is a hybrid role , requiring at least three days per week in-office, with flexibility depending on team and project needs. Skills Required: Experience in test automation (Playwright, Selenium, etc.) Strong experience testing REST APIs and implementing API test strategies Familiarity with Agile software development practices ISTQB Foundation Level (CTFL 4.0) or higher certification Solid understanding of software development principles Experience with test management tools Proficiency in database technologies such as PostgreSQL, MySQL, or Oracle (desirable) Knowledge of C#, MVC, and Entity Framework (an advantage) Strong verbal and written communication skills If you have the skills required then please send your CV to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Blackhall Store, Sainsbury's Supermarkets Ltd 185 Craigleith Road, Edinburgh Midlothian, EH4 2EB 35000 Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you. 2025-07-:26:19 Salary: 35000 Location: Blackhall Store, Edinburgh, EH4 2EB Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jul 22, 2025
Full time
Blackhall Store, Sainsbury's Supermarkets Ltd 185 Craigleith Road, Edinburgh Midlothian, EH4 2EB 35000 Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you. 2025-07-:26:19 Salary: 35000 Location: Blackhall Store, Edinburgh, EH4 2EB Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Audit Manager - International Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. Working within a number of sectors, they verify the accuracy of our clients' financial statements for stakeholders, including shareholders, governments, tax authorities, banks and customers, ensuring the stability and authenticity of the financial market. That's why we're so committed to helping our clients, and our people to succeed. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll broaden your horizons The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone with: ACCA/ACA/ICAS qualified or overseas equivalent Experience in managing, supervising, supporting and coaching junior members of staff to develop their knowledge and understanding Experience challenging Management, including experience in managing difficult conversations Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering Experience reviewing systems, process and control environments to understand the entity and to identify risk Experience in designing audit strategies based primarily on substantive auditing Experience managing complex projects and teams with multiple milestones, deliverables and locations. Experience with financial statements reviews Desirable Sector experience appropriate to BDO audited entities Experience auditing international groups and coordinating engagements that operate cross border Experience designing audit strategies that rely on controls and the IT environment of the audited entity Experience in conducting Group audits under ISA 600 You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 22, 2025
Full time
Audit Manager - International Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. Working within a number of sectors, they verify the accuracy of our clients' financial statements for stakeholders, including shareholders, governments, tax authorities, banks and customers, ensuring the stability and authenticity of the financial market. That's why we're so committed to helping our clients, and our people to succeed. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll broaden your horizons The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone with: ACCA/ACA/ICAS qualified or overseas equivalent Experience in managing, supervising, supporting and coaching junior members of staff to develop their knowledge and understanding Experience challenging Management, including experience in managing difficult conversations Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering Experience reviewing systems, process and control environments to understand the entity and to identify risk Experience in designing audit strategies based primarily on substantive auditing Experience managing complex projects and teams with multiple milestones, deliverables and locations. Experience with financial statements reviews Desirable Sector experience appropriate to BDO audited entities Experience auditing international groups and coordinating engagements that operate cross border Experience designing audit strategies that rely on controls and the IT environment of the audited entity Experience in conducting Group audits under ISA 600 You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Responsibilities Lead a Customer Obsessed Support Delivery Team: Lead a high-performing team supporting top Azure customers, resolving critical technical issues in a 24x7 environment. Align team efforts to deliver world-class support and advocate for customer needs, representing issues to engineering teams and developing innovative resolution methods. Foster a culture of customer obsession, exceeding immediate support needs and proactively preventing future issues. Continual Engineering Improvement: Collaborate with Azure engineering teams to support complex customer issues, and invest in engineering practices like daily scrums and triage meetings to identify platform gaps. Work on product improvement initiatives to eliminate top customer-impacting issues. Develop standards and best practices to optimize support capabilities and drive automation and tooling enhancements. Support Readiness: Ensure support engineers are onboarded with appropriate technical depth and breadth, staying current with evolving technologies. Establish a readiness framework to maintain high support standards across complex scenarios. People Leadership: Build and develop a diverse, high-performing team aligned with business objectives. Balance skill development with talent acquisition, fostering an inclusive environment. Provide ongoing performance feedback, promote good morale, and enhance technical expertise. Support career growth and remove barriers to agility. Qualifications Required: Experience supporting enterprise customers, leading technical teams, a relevant degree, and familiarity with cloud technologies, especially Azure. Preferred: Strong communication skills, knowledge of modern engineering practices, customer-centric mindset, recruitment and team development skills, ability to drive change, and relationship-building capabilities. Must meet security screening requirements.
Jul 22, 2025
Full time
Responsibilities Lead a Customer Obsessed Support Delivery Team: Lead a high-performing team supporting top Azure customers, resolving critical technical issues in a 24x7 environment. Align team efforts to deliver world-class support and advocate for customer needs, representing issues to engineering teams and developing innovative resolution methods. Foster a culture of customer obsession, exceeding immediate support needs and proactively preventing future issues. Continual Engineering Improvement: Collaborate with Azure engineering teams to support complex customer issues, and invest in engineering practices like daily scrums and triage meetings to identify platform gaps. Work on product improvement initiatives to eliminate top customer-impacting issues. Develop standards and best practices to optimize support capabilities and drive automation and tooling enhancements. Support Readiness: Ensure support engineers are onboarded with appropriate technical depth and breadth, staying current with evolving technologies. Establish a readiness framework to maintain high support standards across complex scenarios. People Leadership: Build and develop a diverse, high-performing team aligned with business objectives. Balance skill development with talent acquisition, fostering an inclusive environment. Provide ongoing performance feedback, promote good morale, and enhance technical expertise. Support career growth and remove barriers to agility. Qualifications Required: Experience supporting enterprise customers, leading technical teams, a relevant degree, and familiarity with cloud technologies, especially Azure. Preferred: Strong communication skills, knowledge of modern engineering practices, customer-centric mindset, recruitment and team development skills, ability to drive change, and relationship-building capabilities. Must meet security screening requirements.
Humanitix is the world's first not-for-profit ticketing platform. We believe businesses that align profit with purpose can solve the world's biggest problems. Since launching in 2016, we have grown exponentially, transforming over £8.2M of annoying booking fees into donations towards impact projects . Events we work with range from music and art festivals, conferences, galas, expos, workshops, schools and university events, you name it! In 8 years, we have become the go-to platform for hosts to manage their events, sell tickets, and create impact through our philanthropic model. And the best part? We've only achieved 1% of what we know we're capable of. We are a global business with offices in Sydney, Auckland, Denver and soon to be Edinburgh! At Humanitix, we celebrate the diversity of thought, perspective and expression, and we look for many different skills and abilities that can enhance Humanitix's offerings and our culture. So, even if you don't think you quite meet all the skills listed or tick all the boxes, we'd still love to hear from you! Why you'll love it here You will have JOINT OWNERSHIP to contribute and change the outbound sales process & be responsible for its success as you grow here. We do not micromanage anyone, you are trusted, have full autonomy, and are treated as an adult. We use the absolute BEST software, tools & equipment to do our job. We all use HubSpot, Slack, GSuite, Apollo etc. We ONLY hire other smart, ambitious people who LOVE to learn and grow. As a founding team member, your input will be absolutely CRITICAL to the success of the company in all areas - including sales, marketing, and product. What you will bring to the table Strong verbal skills, emotional intelligence, resilience, and attention to detail and process are essential to the role. Be ethically aligned and genuinely inspired by our mission. Desire to smash quotas and goals, and continually raise the bar for your performance. You want to build a career in sales and be responsible for growing a business. Hubspot CRM experience and/or a SaaS background are beneficial (although not necessary). Many of our sales team were new to sales and had no industry experience - it's mostly about your attitude and people skills, so don't be shy :) This is an incredibly exciting opportunity as we are building our foundational team for the UK and broader European market. Your first 6-12 months will be learning our ticketing platform, pumping out calls and emails to prospective clients, sitting-in on sales demos, and learning how we onboard new clients. Over the 12-18 month period, you'll become an absolute expert on ticketing, sales, CRMs, our platform, and a range of industry verticals. 18+ months - We are a fast-growing social enterprise, so whether you want to manage a team, move into senior sales, account management, operations, or something else is completely up to your competency and interests. Years 3+ - We are already in four countries in another 3 years we will hopefully be in 6+ those in our team who deliver and have ambition could be leaders of a region or country. For example, James Humpherson, who joined us at the age of 24 (8 years ago), is now General Manager At Humanitix, you'll learn how to: Work hard. Play harder. And maintain a healthy balance. We celebrate great work ethic but also like to have fun. We recognise that there are only 24 hours in a day to split your time between your career, loved ones, passions, and pursuits outside of work. Make genuine connections by bringing your authentic self to work. Your colleagues can be your friends too, sometimes lifelong. Ask for forgiveness, not permission. We encourage experimentation and reward initiative. Have an idea so crazy you think it just might work? Go for it and share the results. Give and receive direct and constructive feedback . It may feel uncomfortable at first but a huge growth opportunity awaits. Ask for help and escalate issues. You are not expected to be a superhero. Remuneration OTE of £50-55,000 Base salary £30-35,000 Perks of being a You get to be a part of a world-first global tech-charity that is pioneering a new model of compassionate capitalism, bringing together business and charity in the best way for 100% purpose. You'll rest easy with the knowledge that your day-to-day work is making a positive impact in the lives of Humanitix's beneficiaries. We trust you, we value your opinion, and foster a non-hierarchical culture. We offer a competitive salary + commission You get to contribute to our team culture and connect with like-minded human beings who are passionate about our mission and take pride in the work they do. You'll love our emphasis on social events that allow the team to connect outside of the office environment, like our annual off-site retreat as well as fun and quirky celebrations organised by the Vibe Tribe. Our mission is to bring people together to inspire and invest in humanity , far beyond traditional corporate responsibility. Humanitix is an experiment in compassionate capitalism and a new model for charity and business. Our ultimate vision is a world where all businesses, structures, and systems work in harmony with humanity to serve the best interests of all people and our planet. Show up We go all-in for our customers and for each other because we care about what we do. It also doesn't hurt to say "I love you". Try it. Be bold Think for yourself, say what you believe, and have the curiosity and courage to lead us further forward into new territory. Let's go. Keep it weird We celebrate humanity, thrive on individuality, and love all the ways we are different. Bring your true self to work and be inclusive, open, and transparent. Shoes optional. The world is not f cked Yep, it can be a lot better, but there's no future in giving up. We create a better world by choosing positivity, investing in humanity, and forging pathways to progress. Be humane. To Apply: In addition to your resume, please submit a short cover letter. Let your personality shine through in the cover letter and help us learn why you want to help empower the team, hosts and customers. What else are you passionate about? What about this job attracts you? Why will Humanitix change the world? We make hiring decisions based on your experience, skills and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Jul 22, 2025
Full time
Humanitix is the world's first not-for-profit ticketing platform. We believe businesses that align profit with purpose can solve the world's biggest problems. Since launching in 2016, we have grown exponentially, transforming over £8.2M of annoying booking fees into donations towards impact projects . Events we work with range from music and art festivals, conferences, galas, expos, workshops, schools and university events, you name it! In 8 years, we have become the go-to platform for hosts to manage their events, sell tickets, and create impact through our philanthropic model. And the best part? We've only achieved 1% of what we know we're capable of. We are a global business with offices in Sydney, Auckland, Denver and soon to be Edinburgh! At Humanitix, we celebrate the diversity of thought, perspective and expression, and we look for many different skills and abilities that can enhance Humanitix's offerings and our culture. So, even if you don't think you quite meet all the skills listed or tick all the boxes, we'd still love to hear from you! Why you'll love it here You will have JOINT OWNERSHIP to contribute and change the outbound sales process & be responsible for its success as you grow here. We do not micromanage anyone, you are trusted, have full autonomy, and are treated as an adult. We use the absolute BEST software, tools & equipment to do our job. We all use HubSpot, Slack, GSuite, Apollo etc. We ONLY hire other smart, ambitious people who LOVE to learn and grow. As a founding team member, your input will be absolutely CRITICAL to the success of the company in all areas - including sales, marketing, and product. What you will bring to the table Strong verbal skills, emotional intelligence, resilience, and attention to detail and process are essential to the role. Be ethically aligned and genuinely inspired by our mission. Desire to smash quotas and goals, and continually raise the bar for your performance. You want to build a career in sales and be responsible for growing a business. Hubspot CRM experience and/or a SaaS background are beneficial (although not necessary). Many of our sales team were new to sales and had no industry experience - it's mostly about your attitude and people skills, so don't be shy :) This is an incredibly exciting opportunity as we are building our foundational team for the UK and broader European market. Your first 6-12 months will be learning our ticketing platform, pumping out calls and emails to prospective clients, sitting-in on sales demos, and learning how we onboard new clients. Over the 12-18 month period, you'll become an absolute expert on ticketing, sales, CRMs, our platform, and a range of industry verticals. 18+ months - We are a fast-growing social enterprise, so whether you want to manage a team, move into senior sales, account management, operations, or something else is completely up to your competency and interests. Years 3+ - We are already in four countries in another 3 years we will hopefully be in 6+ those in our team who deliver and have ambition could be leaders of a region or country. For example, James Humpherson, who joined us at the age of 24 (8 years ago), is now General Manager At Humanitix, you'll learn how to: Work hard. Play harder. And maintain a healthy balance. We celebrate great work ethic but also like to have fun. We recognise that there are only 24 hours in a day to split your time between your career, loved ones, passions, and pursuits outside of work. Make genuine connections by bringing your authentic self to work. Your colleagues can be your friends too, sometimes lifelong. Ask for forgiveness, not permission. We encourage experimentation and reward initiative. Have an idea so crazy you think it just might work? Go for it and share the results. Give and receive direct and constructive feedback . It may feel uncomfortable at first but a huge growth opportunity awaits. Ask for help and escalate issues. You are not expected to be a superhero. Remuneration OTE of £50-55,000 Base salary £30-35,000 Perks of being a You get to be a part of a world-first global tech-charity that is pioneering a new model of compassionate capitalism, bringing together business and charity in the best way for 100% purpose. You'll rest easy with the knowledge that your day-to-day work is making a positive impact in the lives of Humanitix's beneficiaries. We trust you, we value your opinion, and foster a non-hierarchical culture. We offer a competitive salary + commission You get to contribute to our team culture and connect with like-minded human beings who are passionate about our mission and take pride in the work they do. You'll love our emphasis on social events that allow the team to connect outside of the office environment, like our annual off-site retreat as well as fun and quirky celebrations organised by the Vibe Tribe. Our mission is to bring people together to inspire and invest in humanity , far beyond traditional corporate responsibility. Humanitix is an experiment in compassionate capitalism and a new model for charity and business. Our ultimate vision is a world where all businesses, structures, and systems work in harmony with humanity to serve the best interests of all people and our planet. Show up We go all-in for our customers and for each other because we care about what we do. It also doesn't hurt to say "I love you". Try it. Be bold Think for yourself, say what you believe, and have the curiosity and courage to lead us further forward into new territory. Let's go. Keep it weird We celebrate humanity, thrive on individuality, and love all the ways we are different. Bring your true self to work and be inclusive, open, and transparent. Shoes optional. The world is not f cked Yep, it can be a lot better, but there's no future in giving up. We create a better world by choosing positivity, investing in humanity, and forging pathways to progress. Be humane. To Apply: In addition to your resume, please submit a short cover letter. Let your personality shine through in the cover letter and help us learn why you want to help empower the team, hosts and customers. What else are you passionate about? What about this job attracts you? Why will Humanitix change the world? We make hiring decisions based on your experience, skills and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
