IT Field Engineer

IT Field Engineer - Berkshire
Field-Based Full-Time
Salary: Competitive + Benefits

Are you a driven IT professional with a passion for hands-on technical work? Are you looking to join a forward-thinking, award-winning technology business that's rapidly growing and places innovation and customer experience at the heart of what it does?

We're proud to be partnering with a leading technology solutions provider to support their search for an IT Field Engineer to join their high-performing team covering the Berkshire region.

This is an exciting opportunity for a field-based engineer who thrives in a fast-paced environment and is confident delivering on-site break/fix repair services across a wide range of hardware including desktops, laptops, and servers. You'll also contribute to new installations, IT recycling and decommissioning, and provide remote support when required.

Key Responsibilities:

• Deliver high-quality on-site repair and maintenance for client IT equipment, ensuring minimal downtime.
• Maintain strong client relationships and communicate clearly regarding repair progress and return visits.
• Keep job progress updated and liaise effectively with internal scheduling and engineering teams.
• Ensure completion of all assigned tasks and associated service documentation daily.
• Manage and maintain your allocated boot stock and ensure all job-related parts are readily accessible.
• Keep the company-provided vehicle in good order.

Skills & Experience Required:

• Previous experience in a similar field-based IT repair/engineering role.
• Solid understanding of desktop and laptop hardware diagnostics and repair methodologies.
• Familiarity with server hardware and RAID configuration principles.
• Excellent interpersonal and communication skills, with a customer-focused mindset.

Desirable Certifications:

• CompTIA A+
• Lenovo RWST217
• CSCS Card

This is an excellent opportunity to join a respected and growing organisation, ideal for someone who enjoys autonomy, variety, and delivering first-class technical support on the ground.