Senior Sales Assistant

Simon Acres Group are working with a well established builders merchant, seeking a Senior Sales Assistant to join their Maidstone branch. Salary: £25,000 - £28,000

Working Hours:

• Week 1: Monday to Friday 07:00 to 17:00

• Week 2: Monday to Friday 07:00 to 17:00 + Saturday 08:00 to 12:00

Key responsibilities:

• Deliver excellent customer service via telephone, email, and face-to-face interaction.

• Build strong relationships with customers to encourage repeat business.

• Identify and resolve customer issues efficiently and professionally.

• Proactively seek out new sales opportunities to maximise branch sales and margin.

• Maintain accurate administration and follow company procedures at all times.

• Liaise with supplier representatives when required.

• Keep up to date with product knowledge to enhance service delivery.

• Collaborate with colleagues to share customer/project information and identify cross-selling opportunities.

• Be security-conscious to prevent theft or loss of company goods.

• Maintain high health & safety standards, reporting any concerns appropriately.

• Support team members and contribute positively to the branch environment.

Ideal Applicant:

• Proven experience in a trade counter or internal sales role (builders merchant background desirable).

• Strong communication and interpersonal skills with a customer-first mindset.

• Highly organised and able to work under pressure.

• Confident working with internal systems and following set procedures.

• Positive, enthusiastic, and driven to achieve targets.

• Strong problem-solving skills and commercial awareness.

• A team player with a proactive and hands-on approach.

Apply now and speak with Dovile to find out more!

Simon Acres Recruitment are acting as the employment agency for this position.