Simon Acres Group

Telesales Manager Location: Birmingham Hours: 37 hours per week, Monday to Friday Salary: £42,500 Basic Salary £50,000 OTE Our client, a well-established and highly successful business within the home improvement sector, is looking to appoint an experienced Telesales Manager to lead and develop their Birmingham-based telesales team. This is an exciting opportunity for a motivated sales leader who enjoys coaching people, driving performance and creating a positive, results-focused culture. You'll be responsible for managing a team dedicated to converting high-quality enquiries into appointments for a nationwide field sales team, while continuously improving processes, quality and overall performance. Reporting directly to the senior leadership team, you'll have genuine influence over the direction of the department and play a key role in supporting the company's continued growth. The Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every opportunity is handled professionally and effectively. Key Responsibilities Lead, coach and motivate a team of telesales professionals to achieve and exceed agreed KPIs and business objectives. Create a high-performance culture through regular coaching, mentoring and performance management. Recruit, induct and develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet agreed quality standards. Effectively manage workloads, staffing levels and daily priorities to maximise team performance. Work closely with senior management to identify opportunities for operational improvements and business growth. Maintain exceptional customer service standards across every customer interaction. About You We're looking for an enthusiastic and commercially minded leader who enjoys getting the very best from people and has a passion for delivering measurable results. You'll ideally have: At least three years' experience working within a telesales environment. A minimum of five years' experience managing and developing successful sales teams. A proven history of achieving and exceeding sales targets and performance objectives. Strong coaching, mentoring and leadership skills. Experience implementing performance improvement strategies and driving operational efficiencies. The ability to perform effectively within a fast-moving sales environment. Excellent organisational and planning skills with the ability to prioritise multiple tasks. Outstanding communication and interpersonal skills. Experience using CRM systems, with Salesforce knowledge being advantageous. Personal Qualities The successful candidate will be: Commercially focused with a strong results-driven mindset. A confident leader who motivates, supports and inspires others. Proactive, ambitious and always looking for ways to improve performance. Analytical, with the ability to interpret data and make informed business decisions. Professional, approachable and committed to delivering an outstanding customer experience. What's on Offer? £42,500 basic salary with an On-Target Earnings package of £50,000 Quarterly performance-related bonus Monday to Friday working pattern (37 hours per week) Free on-site parking Ongoing training and professional development A supportive and collaborative working environment The opportunity to make a genuine impact within a growing and successful business If you're an experienced telesales leader looking for a role where you can influence performance, develop a successful team and contribute to the continued growth of a well-established organisation, we'd love to hear from you. Simon Acres Recruitment are acting as the employment agency for this vacancy.

Location: South West England & Ireland Salary: Up to 60,000 Basic + Commission + EV Company Car / Car Allowance + Benefits INTRODUCTION Are you a commercially driven sales professional with strong relationships across the kitchen, furniture, or interiors sector? This is an outstanding opportunity to join a leading high-end kitchen manufacturer, taking ownership of an established territory and growing a premium dealer network across South West England and Ireland. ABOUT THE COMPANY The company is a leading high-end kitchen manufacturer recognised for exceptional design, outstanding craftsmanship, and uncompromising product quality. Backed by reliable manufacturing and an established market presence, they have clear ambitions for continued growth across the UK and international markets. THE ROLE As Area Sales Manager, you will take full ownership of an established territory while proactively identifying new business opportunities with independent kitchen retailers, design studios, showrooms, and specialist dealers. In this consultative, relationship-led role, you will work closely with business partners to understand their needs, present premium collections, and help them drive sales, profitability, and market presence. KEY RESPONSIBILITIES Develop existing accounts and build productive, long-term relationships with dealers and showroom partners. Win new business by identifying, approaching, and appointing high-quality retail partners across the region. Present new product ranges, finishes, and commercial propositions to business owners, designers, and sales teams. Support showroom displays, product launches, and promotional activities across your partner network. Deliver comprehensive product training to ensure partners can confidently specify and sell the kitchen ranges. Manage the full sales cycle from prospecting and presentations through to negotiation and account development. Achieve territory targets for revenue, margin, distribution, and overall account growth. Monitor regional market activity, sharing valuable insights on competitor trends and customer demand. Represent the brand professionally at trade events, exhibitions, and client meetings. Travel regularly throughout South West England and Ireland, including overnight stays as required. ABOUT YOU Successful, proven track record in field-based B2B sales. Direct experience within the kitchens industry. Existing knowledge and understanding of independent dealers, retailers, and showroom environments. Strong skills in prospecting, presentation, negotiation, and long-term account management. Ability to effectively communicate product quality, design value, and commercial return to experienced retail professionals. Structured approach to territory planning, pipeline management, and performance reporting. Confident, credible, and self-motivated with the ability to work independently across a large geographical area. Full UK driving licence and willingness to travel extensively, including overnight stays. Experience selling kitchens through a dealer or showroom network is highly advantageous. BENEFITS Competitive basic salary Uncapped commission structure Electric vehicle (EV) company car or car allowance Company pension scheme Additional company benefits Comprehensive product training and ongoing commercial support How to Apply To apply, please send your CV and a brief covering note to (url removed) or contact Ashley on (phone number removed). Simon Acres Group LTD are acting as the employment agency for this position.

Location: Derbyshire Salary: Around 40,000 (DOE & Negotiable) Employment Type: Multi skilled Subcontractor About the Client Simon Acres Group LTD are representing a well established, High-end bathroom showroom looking for 4 bathroom fitters to join their team. Job Description: We are looking for a highly skilled and versatile Bathroom Fitter to join their team. We specialise in high-end, bespoke bathroom renovations, and their clients expect nothing short of perfection. If you take immense pride in your craft, possess an eye for detail, and can manage a project from first-fix to the final polished tile, we want to hear from you. The Role As a lead fitter, you will be responsible for transforming empty spaces into luxury bathrooms and wetrooms. This is a hands-on, multi-trade role requiring a broad skillset. You won't just be fitting suites; you will be executing high-spec designs where millimeter-precision matters. Key Responsibilities & Skills Required Plumbing (First & Second Fix): Tiling Wetroom Installation Plastering Joinery Project Care Kitchen fitting experience would be an advantage About You Experience: Proven track record in high-end residential bathroom fitting (portfolio of previous work is highly desirable). Quality Standard: A "snag-free" mindset. You treat every project as if it were your own home. Problem Solver: Able to read design drawings, anticipate structural/plumbing challenges, and find elegant solutions on-site. Tools: Must own a full set of professional hand and power tools. Driving License: Full, clean UK driving license is required. What We Offer Salary:Around 40,000 (DOE & Negotiable) Holiday: 20 days holiday per year. Company Vehicle: fully insured company van/fuel card provided after 3 months Consistent Work: Steady stream of premium, local projects with no dry spells. How to Apply To apply, please send your CV and a brief covering note to (url removed) or contact Ashley on (phone number removed). Simon Acres Group LTD are acting as the employment agency for this position.

Graduate Design Consultant Kitchen Renovation Location: Nationwide Opportunities Across the UK Salary: £24,000 £26,000 Basic (London Weighting Available) + Uncapped Commission Realistic First Year Earnings: £35,000 £45,000 OTE Contract: Full Time Permanent Launch Your Career with an Industry-Leading Graduate Programme Our client is looking for ambitious, customer-focused graduates to join their growing team as Graduate Design Consultants . If you're looking for a career where no two days are the same, enjoy meeting people, and want to develop valuable commercial skills while earning an excellent income, this could be the perfect opportunity. You'll receive extensive training through a structured Graduate Business Academy, equipping you with everything you need to succeed in design, sales and customer consultancy. No previous kitchen design or sales experience is required just enthusiasm, confidence and a willingness to learn. The Role As a Graduate Design Consultant, you'll visit customers in their homes to discuss their kitchen renovation plans and recommend tailored solutions that meet their style, budget and lifestyle requirements. Every appointment is arranged in advance by the business, allowing you to focus entirely on building relationships, understanding customer needs and delivering an exceptional experience. There is no cold calling or door-to-door sales involved. You'll become a trusted advisor, helping homeowners transform one of the most important rooms in their home while building a rewarding career with excellent progression opportunities. Key Responsibilities Conducting pre-booked in-home design consultations with customers Understanding customers' renovation goals and recommending suitable kitchen improvement solutions Producing straightforward kitchen design proposals using training provided (previous CAD experience is not required) Presenting products, explaining pricing and demonstrating value with confidence and professionalism Managing your own sales pipeline and maintaining regular customer communication Achieving monthly sales objectives through a consultative and customer-focused approach Representing our client professionally at every stage of the customer journey Keeping customer records up to date using the company's CRM system. Building your personal profile through social media activity to support your territory Working alongside installation teams to ensure projects are delivered smoothly from sale through to completion About You We're looking for graduates who are motivated, personable and eager to build a successful long-term career. You'll ideally have: A recent degree in any discipline, although design, business or management-related subjects would be advantageous Excellent communication and interpersonal skills, with a confidence when meeting and engaging with customers Strong listening skills and the ability to build trust quickly, along with a proactive, ambitious attitude with a genuine desire to learn Resilience, positivity and the ability to thrive in a fast-paced environment A full UK driving licence and access to your own vehicle (business mileage reimbursed), and a flexibility to travel within your designated territory Previous sales experience isn't necessary full training and ongoing support will be provided. Graduate Business Academy Our client's comprehensive Graduate Business Academy provides structured learning and mentoring throughout your first year, covering areas including: Consultative sales techniques Customer psychology and buying behaviour, alongside objection handling and negotiation Kitchen design principles Territory planning and business development Personal branding and professional communication, with digital marketing fundamentals Advertising and public relations Commercial and business management Leadership and people management Project management You'll also receive ongoing one-to-one coaching from experienced managers who are committed to helping you develop your skills and progress your career. Career Progression This role offers a clearly defined development pathway, with opportunities to progress into positions such as: Senior Design Consultant, Team Leader, Sales Manager, Marketing, Business Development, Leadership and Management Career progression is based on performance, development and ambition rather than length of service. What's on Offer? £24,000 £26,000 basic salary (plus London Weighting where applicable) plus uncapped commission leading to realistic first-year earnings of £35,000 £45,000 OTE Structured Graduate Business Academy with professional mentoring High-quality, pre-qualified customer appointments. No cold calling or canvassing Company pension Business expenses covered in line with company policy, mileage reimbursed at HMRC approved rate, and all equipment, product samples and technology provided Ongoing coaching, development and career progression, within a supportive, collaborative and people-focused culture Why Choose This Opportunity? This is more than just a graduate role it's the chance to develop commercial, design and leadership skills while building a rewarding career within a growing home improvement business. From your first day, you'll gain real customer-facing experience, receive industry-leading training and have the opportunity to earn significantly above the average graduate salary through uncapped commission. If you're ambitious, driven and ready to invest in your future, we'd love to hear from you. Simon Acres Recruitment are the employment agency acting in relation to this vacancy.

Recruitment Consultant Location: Tunbridge Wells, Kent Salary: £28,000 - £30,000 DOE + Uncapped Commission Hours: Full-time Monday to Friday 8:30am - 5:00pm Join one of the UK's leading specialist recruitment businesses within the KBB & Merchant sectors. About Us Oval Deene Recruitment is a specialist division of Simon Acres Group Ltd. As our business continues to grow, we're looking for an experienced Recruitment Consultant to join our Tunbridge Wells office. You'll work closely with our Director and Recruitment Coordinator while also being supported by our experienced team based in Higham Ferrers. From day one, you'll receive a structured induction, ongoing mentoring and everything you need to build a successful recruitment desk. About the Role This is a full 360 recruitment role where you'll have the opportunity to manage your own desk while benefiting from existing client relationships and live vacancies from the outset. You'll be responsible for developing new business, managing client accounts, sourcing high-quality candidates and overseeing the recruitment process from initial conversation through to successful placement. You'll enjoy the variety that recruitment brings, building lasting relationships with both clients and candidates while becoming a trusted specialist within your market. What Success Looks Like During your first few months, you'll become familiar with our specialist markets, build relationships with clients and candidates, and begin managing live vacancies from our established customer base. As your confidence grows, you'll develop your own business, strengthen existing client partnerships and build a profitable desk with the support of experienced recruiters around you. Key Responsibilities Develop new business opportunities and build long-term client relationships. Manage and grow existing client accounts. Source and screen for a range of permanent vacancies. Match candidates to suitable opportunities and guide them through the recruitment process. Arrange interviews, manage offers and negotiate successful placements. Build and maintain a strong pipeline of candidates and clients. Maintain accurate records using our CRM and recruitment systems. What We're Looking For We're looking for someone who enjoys building relationships, takes pride in delivering an excellent service and is looking for a long-term career within a growing specialist recruitment business. You'll ideally have: A minimum of two years' experience in a 360 recruitment role. A proven ability to develop new business and build strong client relationships. Excellent communication and relationship-building skills. A proactive, organised and self-motivated approach. A passion for delivering exceptional service to both clients and candidates. Previous recruitment experience within the KBB or Merchant sectors would be advantageous but isn't essential. We'll provide the industry knowledge and ongoing training needed to help you become a specialist recruiter. What We Offer Competitive basic salary of £28,000-£30,000 DOE (this is negotiable). Uncapped commission with excellent earning potential. Live vacancies and established client relationships from day one. Structured induction and ongoing specialist recruitment training. Direct mentoring from an experienced Director. Access to leading recruitment technology, CRM systems and job boards. A friendly, supportive and collaborative team environment where success is recognised and celebrated. Genuine opportunities for career progression as the business continues to grow. Apply Today Ready for your next challenge? Apply today for a confidential conversation about joining Oval Deene Recruitment.

Kitchen Sales Designer Location: Highlands Salary: Competitive with clear basic growth for hitting target plus uncapped commission but can reach 60,000.00 and over Employment Type: Full-time Permanent About the Client Simon Acres Group LTD are representing a well established, high-end Kitchen Design Company. This is an exciting opportunity to join a professional and supportive company, with clear targets and goals that incentivise and reward good performance. Staff stay long term and can progress About the Role This role offers an experienced Designer wanting to find a 'can do' company, the opportunity to work for a company who take pride in not only their beautiful designs and excellent customer relations, but delivery in project management through the process to completed installation. Not all kitchens will include installation but when they do the projects can cost up to around 70,000, so ownership and delivery through to successful fit is paramount. Support and training in company processes will be given Key Responsibilities: Meet and greet customers by either phone or in showroom, gaining an understand of their wants and need and project range and scope to gain an understanding of their budget and timelines Booking survey appointments, attending those to survey the room/s and build plan for scope of project, agreeing Design styles, needs functionality and budgets and booking showroom appointments to follow up on the designs, Booking further appointment to refine the Designs based on feedback to customer satisfaction and to time-lines Liaising with project teams all updates are agreed and any issues ironed out and taking deposits Ongoing project work to ensure successful completed installation Ensure customer satisfaction at every turn and gain images and feedback to use for your/company's portfolio and gain referrals Skills Required: Experienced in a consultative approach in sales, going above and beyond to ensure customer satisfaction Winner or CAD software and CRM software experience A keen interest in changing kitchen trends and fashions to delivery the very best designs Benefits Competitive salary: able to grow basic by performing to set targets over a set period, plus commission growth based upon profitability 5 days per week with Saturdays on rotation - 37.5 hours per week (no Sunday working) Professional but friendly and supportive environment across designs and installations Creative freedom Closed for Christmas Inspirational and supportive management Annual payrise How to Apply This position is being handled by Simon Acres Group LTD To apply, please send your CV and a brief covering note to (url removed) or contact Wendie Brown on (phone number removed). Simon Acres Group LTD are acting as the employment agency for this position.

Job Title: KBB Factory Manager (Kitchen, Bedroom & Bathroom Manufacturing) Location: London Reports To: Operations Director / Managing Director Role Overview The KBB Factory Manager is responsible for overseeing the day-to-day operations of a kitchen, bedroom, and bathroom manufacturing facility. This role ensures efficient production, high-quality scheduling and output, adherence to health & safety standards, and effective team leadership. Key Responsibilities Factory Operations Manage daily factory operations to ensure production targets are met on time and in full Coordinate workflow across departments (cutting, assembly, finishing, dispatch) Monitor production schedules and adjust resources to maintain efficiency Drive continuous improvement in processes, productivity, and waste reduction Team Leadership Lead, motivate, and develop factory staff, supervisors, and team leaders Conduct performance reviews and support training and development plans Foster a positive, accountable, and safety-focused workplace culture Manage staffing levels, attendance, and shift organisation Quality Control Ensure all products meet company quality standards and customer specifications Implement and maintain quality control processes and checks Investigate and resolve production or quality issues promptly Work closely with design and installation teams to resolve defects or inconsistencies Health & Safety Ensure full compliance with health & safety regulations and company policies Conduct regular risk assessments and safety audits Promote a strong safety culture and ensure proper use of PPE Lead incident investigations and implement corrective actions Production Efficiency Monitor KPIs such as output, efficiency, waste, and downtime Identify bottlenecks and implement practical solutions Optimise factory layout and workflow where needed Ensure machinery and equipment are properly maintained (in coordination with maintenance teams) Stock & Materials (Operational Oversight Only) Oversee internal material usage and stock handling within the factory Ensure accurate stock control processes are followed on-site Coordinate with procurement team regarding material availability (without direct purchasing responsibility) Communication & Coordination Liaise with Head Office, Programming, design, sales, and installation teams to ensure smooth project delivery Provide regular updates to senior management on performance and issues Support planning teams with realistic production timelines How to Ap ply This position is being handled by Simon Acres Group LTD To apply, please send your CV and a brief covering note to (url removed) or contact Wendie Brown on (phone number removed) anytime . Simon Acres Group LTD

Location: Within 10 miles of Watford Salary: up to 30,000 Employment Type: Full-Time / Permanent About the Client KBB Recruitment are representing a well-established Plumbing & Heating Merchant with a strong reputation for excellent customer service and high-quality products. This is an exciting opportunity to join a busy and supportive team within a growing business that values product knowledge, customer relationships, and career development. About the Role This role offers the successful candidate the opportunity to become a key part of the trade counter team, providing excellent service to trade and retail customers while supporting the smooth day-to-day running of the branch. Key Responsibilities: Processing sales orders, quotations, and payments accurately Building and maintaining strong relationships with trade customers Assisting customers with plumbing and heating product enquiries Handling telephone and email enquiries professionally Supporting goods in/out and stock replenishment when required Maintaining a clean, organised, and safe trade counter environment Working closely with warehouse and branch colleagues to ensure efficient customer service Upselling products and promoting current offers where appropriate Requirements / Skills: Previous experience within a plumbing & heating merchant or builders merchant preferred Strong customer service and communication skills Good knowledge of plumbing and heating products advantageous Confident using computer systems and processing orders Ability to work in a fast-paced environment Reliable, organised, and a strong team player Sales-focused with a proactive attitude Full UK driving Licence How to Apply To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed) KBB Recruitment are acting as the employment agency for this position.

Office Admin Support & Sales Location: Northamptonshire Salary: Around 30,000 (Negotiable DOE) Employment Type: Full-time - Permanent About the Client Simon Acres Group are working with a well-established, independent manufacturer seeking an Office Admin Support to join their friendly team at a showroom in Northamptonshire area. About the Role Managing stock control, processing goods in/out, and ensuring accurate order management. Liaising with clients and installers regarding deliveries, requirements, and site expectations. Coordinating purchasing, receiving deliveries, and organising warehouse storage. Assisting fitters with technical queries and arranging site deliveries. Generating quotations for the customers. Other admin duties. Requirements / Skills: KBB industry knowledge or previous experience designing kitchens. Highly organised with strong attention to detail. Experienced in stock control, order management, or logistics. Confident in liaising with suppliers, clients, and installers. Comfortable with manual handling of large kitchen items. How to Apply If the above sounds like yourself, please apply via the website or contact Simon on (phone number removed), or email (url removed) with your CV and a brief covering note. Simon Acres Group LTD are acting as the employment agency for this position.

Location: Within 10 miles of Watford Salary: up to £30,000 Employment Type: Full-Time / Permanent About the Client KBB Recruitment are representing a well-established Plumbing & Heating Merchant with a strong reputation for excellent customer service and high-quality products. This is an exciting opportunity to join a busy and supportive team within a growing business that values product knowledge, customer relationships, and career development. About the Role This role offers the successful candidate the opportunity to become a key part of the trade counter team, providing excellent service to trade and retail customers while supporting the smooth day-to-day running of the branch. Key Responsibilities: Processing sales orders, quotations, and payments accurately Building and maintaining strong relationships with trade customers Assisting customers with plumbing and heating product enquiries Handling telephone and email enquiries professionally Supporting goods in/out and stock replenishment when required Maintaining a clean, organised, and safe trade counter environment Working closely with warehouse and branch colleagues to ensure efficient customer service Upselling products and promoting current offers where appropriate Requirements / Skills: Previous experience within a plumbing & heating merchant or builders merchant preferred Strong customer service and communication skills Good knowledge of plumbing and heating products advantageous Confident using computer systems and processing orders Ability to work in a fast-paced environment Reliable, organised, and a strong team player Sales-focused with a proactive attitude Full UK driving Licence How to Apply To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed) KBB Recruitment are acting as the employment agency for this position.

Kitchen Sales Designer Location: Highlands Salary: Competitive with clear basic growth for hitting target plus uncapped commission but can reach 60,000.00 and over Employment Type: Full-time Permanent About the Client Simon Acres Group LTD are representing a well established, high-end Kitchen Design Company. This is an exciting opportunity to join a professional and supportive company, with clear targets and goals that incentivise and reward good performance. Staff stay long term and can progress About the Role This role offers an experienced Designer wanting to find a 'can do' company, the opportunity to work for a company who take pride in not only their beautiful designs and excellent customer relations, but delivery in project management through the process to completed installation. Not all kitchens will include installation but when they do the projects can cost up to around 70,000, so ownership and delivery through to successful fit is paramount. Support and training in company processes will be given Key Responsibilities: Meet and greet customers by either phone or in showroom, gaining an understand of their wants and need and project range and scope to gain an understanding of their budget and timelines Booking survey appointments, attending those to survey the room/s and build plan for scope of project, agreeing Design styles, needs functionality and budgets and booking showroom appointments to follow up on the designs, Booking further appointment to refine the Designs based on feedback to customer satisfaction and to time-lines Liaising with project teams all updates are agreed and any issues ironed out and taking deposits Ongoing project work to ensure successful completed installation Ensure customer satisfaction at every turn and gain images and feedback to use for your/company's portfolio and gain referrals Skills Required: Experienced in a consultative approach in sales, going above and beyond to ensure customer satisfaction Winner or CAD software and CRM software experience A keen interest in changing kitchen trends and fashions to delivery the very best designs Benefits Competitive salary: able to grow basic by performing to set targets over a set period, plus commission growth based upon profitability 5 days per week with Saturdays on rotation - 37.5 hours per week (no Sunday working) Professional but friendly and supportive environment across designs and installations Creative freedom Closed for Christmas Inspirational and supportive management Annual payrise How to Apply This position is being handled by Simon Acres Group LTD To apply, please send your CV and a brief covering note to (url removed) or contact Wendie Brown on (phone number removed). Simon Acres Group LTD are acting as the employment agency for this position.