Baltic Recruitment are delighted to be supporting our established, market leading manufacturing client with their search for a Junior Sales Administrator.
Overall Purpose:
- To deliver proactive customer service to our clients.
- Direct link between the client and the company, supporting managing day-to-day affairs on a project basis.
- To assist the internal sales team in project managing each customer opportunity from enquiry to invoice. This will include communicating with all internal departments.
- Keeping CRM up to date with enquiries.
Key Duties:
- Answering calls/emails and directing through the business.
- Working closely with the internal & external sales teams to support on existing and new business development.
- Accept, understand and act upon written sales brief provided by Business Development/Sales Team for estimates and orders for all opportunities.
- Produce and send Order Acknowledgement to client when estimate is converted into a production order.
- Produce clear and concise works instructions documents, on Tharsten MIS system, from quotations previously produced and purchase orders supplied by customer.
- Raise invoice requests and issue proof of deliveries.
- Be the internal contact for the client and answer any queries that may arise on activities where applicable.
- To communicate to your line manager any information which will assist in the smooth running of the department.
- To help with the administrative tasks of the departments directed by your line manager.
- To work in conjunction with your line manager to identify any training and development needs/requirements.
- To complete documentation in accordance with Company procedures.
Key Requirements:
- Computer literacy including knowledge of using Microsoft excel and Microsoft PowerPoint.
- Numerate and Literate.
- A junior sales administrator will be based in an office environment.
- Excellent oral and written communication skills.
- Good organisational skills.
- A pro-active approach with a willingness to learn on all tasks undertaken.
- The ability to work as part of a dynamic team and contribute positively to the work environment.
- Attention to detail.
- A personable and professional character that will allow you to build client relationships.
The Package:
- 25,396 per annum.
- 40 hrs per week: 8am - 16:30pm Mon - Fri.
- 25 holidays + bank.
- Company pensions scheme.
- Private medical.
- Quarterly bonus potential.