10 jobs found

Senior Customer Success Manager - French Speaking Europe; London Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out ourbrand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on amission to make video easy for everyone.Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Readstories from happy customers, what1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025! In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The role Reporting to the Head of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be French Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A hybrid setting where you can work from our London office in Soho. A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn URL Why do you want to work for Synthesia? What is the salary range you'd be looking for? Where are you based? Do you need visa sponsorship?

Professional Services Project Director page is loaded Professional Services Project Director Apply locations Reading United Kingdom (remote) time type Full time posted on Posted Yesterday job requisition id R7219 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Aspen Technology has an immediate need for a Professional Services Project Director in the Professional Services Project Management Office organization. Successful candidate will be responsible for the delivery of cutting-edge technology projects to market leading companies. This is an assignment within the organization with a great degree of influence and visibility with clients. Your Impact Strategically oversees, monitors, and manages projects. Delivering multiple software implementation projects on budget and on schedule with high customer satisfaction. Execution of all phases of project management from the initial bid, project resourcing, project initiation, project execution and closeout. Functional supervision of contractors, consultants, and engineers assigned to the projects. Compliance with all reporting, project administration and documentation requirements. Communicate and develop relationships with clients. Ensures a high degree of customer satisfaction through world-class delivery practices. Work collaboratively with other internal teams: R&D, Customer Support, Product Management, Sales and Customer Success organizations. Recommend changes to a project that is ongoing if it appears it is not proceeding on schedule or is producing unsatisfactory results. What You'll Need The successful candidate will have a minimum of ten (10) years' experience with Information Technology initiatives, including formal project leadership experience. Experience in managing large scale projects impacting multiple business functions at multiple locations, including international. Strong analysis skills and ability to translate business requirements into a set of project deliverables and associated tasks. Strong communications skills (written and oral), with an ability to listen and to articulate project status and issues. Communication experience should include presentations at all organizational levels. Team building and management skills, to bring a diverse group together to deliver required business results. Leadership through influence, rather than exercising leadership via formal hierarchy. Technical understanding to enable effective delivery of technology projects including new systems implementations and upgrades to existing systems. Good working understanding of the project management lifecycle and the key knowledge areas of project management: integration, scope, time, cost, quality, human resource, communications, risk, procurement, stakeholder. Customer Focus - proven track record of customer satisfaction and delivery success and ability to establish and maintain appropriate relationships with business and IT stakeholders. Consulting/Problem Solving - ability to work in an advisory capacity to identify key problems, develop and evaluate alternative solutions and make recommendations. Industry recognized Project Management certification desirable. Must be able and willing to travel at least 25% of time, including some international travel. Additional requirements: Familiarity with upstream/offshore execution. Subcontractor management and coordination. Technical background in APC. Overseeing complex work streams and success criteria. Nice to have: French speaking. About Us AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks. If you're looking to make a difference every day and push the limits of performance, AspenTech is doing things no one else thought was possible. As a leading industrial software partner, we help companies all over the world run safer, greener, longer and faster. With over 3700 employees and more than 60 global locations, AspenTech is meeting today's sustainability and business challenges head-on with unmatched expertise, cutting-edge AI-powered technology and a passion to innovate. AspenTech is an Equal Opportunity/Affirmative Action employer. AspenTech does not discriminate against employees or applicants on the basis of age, race, color, religion, creed, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or related conditions, marital status, familial status, national origin, disability, medical condition, genetic information, citizenship, military service or protected Veteran Status or any other basis protected by applicable federal, state, or local law. Reasonable Accommodation: We will provide reasonable accommodations to qualified individuals who have a disability or sincere religious reasons to request accommodation, when necessary to enable the individual to participate in the job application or interview process. If you wish to request an accommodation, please contact us at . GDPR Privacy Notice: AspenTech collects a range of personal information during the recruitment process. This may include the following personal or special categories of personal data: recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; your contact details and date of birth; your marital status and family details; your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement;

Solutions Engineer (French Speaking), Workvivo - London Solutions Engineer (French Speaking), Workvivo - London Apply locations London (UK) Remote (UK) time type Full time posted on Posted 5 Days Ago job requisition id R15596 What you can expect In this role, you contribute to Workvivo's success by understanding our customers' needs and requirements. You are a storyteller at heart, delivering a compelling, well-researched and targeted "Demo" of our product for the desired future state of the business. As we scale activities across EMEA, you will leverage the tools and resources available to you, to accelerate sales opportunities and pipeline creation. You will lead responses to Request for Information (RFI) & Request for Proposals (RFP), and deliver Evaluations (Eval) & Proof of Concept (POC). You will work in close collaboration with the partner team, the customer experience team, marketing and product development. About the Team Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions. Responsibilities Owning and lead the solution sales activities within the sales process to achieve the "Technical Win". Following solution sales best practices to develop a clear understanding of the customer's business and people practices. Delivering a compelling, well-researched and targeted "Demo" of the Workvivo SaaS product for the desired future state of the business. Leading Workvivo responses to Requests for Information (RFI) and Requests for Proposals (RFP). Leading the delivery of Evaluations (Eval) and Proof of Concept (POC). Collaborating with internal Workvivo Teams. Provide feedback on evolving customer requirements and market trends proactively to the Product Team. Collaborating with the Workvivo Partner Team to support partner sales and technical enablement programs. Sharing best practices with your solutions consulting peers and assigned Sales Director(s). What we're looking for 5 years in a similar role. Fluent in French and English, with excellent communication skills written, verbal, one-to-one, and group. Drive, ambition, and a positive attitude. Demonstrate trusted advisor status by showing a solid understanding of the Customers business objectives. Able to take responsibility for the problem statement and work collaboratively to resolve issues in a timely manner. Ownership and responsibility, proactively making suggestions and comfortable leading internal projects, with the ability to function effectively in ambiguous circumstances. Able to work to deadlines and juggle various tasks of a different nature. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment We believe that the unique contributions of all Zoomies is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability.

FloQast's Consulting Program is designed to educate accounting advisory firms on our market-leading close management platform and support the evaluation process for their team and clients to ensure a successful experience. The Strategic Alliances Associate will be responsible for supporting the Consulting Alliances Manager in recruiting and sourcing new partners to our Program and helping drive new sales revenue through various partnership efforts. What You'll Do: Develop business plan to strategically break into new international markets and support in building a robust partner ecosystem Recruit new accounting advisory and finance transformation firms to our Consulting Program Execute on partner prospecting plan of attack, including email and call scripts tailored specifically towards accounting advisory consultants Support Consulting Alliance Manager in further expanding our top partnerships, through trainings and outreach to new consultants Source high quality leads from existing partners in the Consulting Program Collaborate with Marketing & Sales to develop compelling French collateral Organize targeted marketing efforts - including events and webinars - to connect with new partners and source opportunities Create and deliver professional & compelling presentations to potential partners Lead trainings with FloQast's Sales team to educate them on our Consulting partnership efforts Coordinate with internal resources to accomplish goals, enable partners, and keep partners engaged with FloQast Track all relevant qualification and lead management activity Travel will be 20% What You'll Bring: 3+ Years working with an Accounting Advisory firm. Accounting accreditation is highly preferred. Fluency in English and French required (native or professional) Builder mindset, comfortable sharing ideas, trying new approaches and focused on achieving team and company short and long term goals Flexible and adaptable in high growth, start-up environment Driven to hit and exceed sales targets Solid attention to detail Brings an existing network of relationships across target alliance partners Strong ability to drive execution of strategic initiatives and tactics A track record of working in a fast-paced environment, setting your own demanding expectations, inspiring and supporting your teammates and exceeding those expectations Ability to understand FloQast's products as well as to interact with product, marketing, sales, and operational teams and executives through a variety of channels Assertive, Passionate, Persuasive, Positive, Consultative, loves to compete and win Bachelor Degree or equivalent experience required Nice-to-haves: Experience working in the ERP/accounting/financial management/financial ops domain and working with FinTech a plus but not required Our UK Employee Benefits and Perks: You and your family are covered with 25 days paid annual leave (plus bank holidays), enhanced parental leave, family forming assistance, life assurance, dental insurance, income protection, private healthcare for you AND your family. We also have additional incentivizing benefits like stock options, a pension plan, and some additional discounts towards activities that contribute to a healthy lifestyle. Our office is located in Central London, where our FloQast teams enjoy a stock kitchen with tons of snacks and drinks. We also host virtual and face-to-face social events, both locally and on a global scale. About FloQast FloQast is the leader in accounting workflow automation created by accountants for accountants. By automating and modernizing everyday accounting workflows, FloQast enables accountants to work better together and perform their tasks with greater efficiency and accuracy. The cloud-based, AI-enhanced software is trusted by more than 2,000 accounting teams, including those at Snowflake, Kodiak, Instacart, Zoom, and The Golden State Warriors - and still growing! We aspire to forever elevate accounting and improve both the practice and perceptions of the profession. Our values serve as a compass that guides our decisions and are considered non-negotiable, especially when it comes to hiring. Together with our employees, partners, and customers, we live these values every day. Unwaveringly Authentic Ambitious with Integrity Empowered to Grow Committed to Collaboration Customer Obsessed in All Ways Here's Why You Should Apply: Amazing Benefits - FloQast pays 100% of the premium for employees and families for most Medical, Dental, & Vision plans. Competitive Compensation & Stock Options FloQast is regularly rated as a Best Place to Work! - Inc. Magazine's Best Workplaces in 2023, 2022, and 2021 - Best Places to Work by LA Business Journal since 2017 (that's 6 years!) - Built In's Best Place to Work in Los Angeles 4 years in a row! Professional Growth & Community - We believe community extends through and beyond the office. We have Employee Resource Groups, community volunteer opportunities, social events, DEI initiatives, and reimbursements for professional development relevant to your role. Work-Life Balance - We have unlimited PTO along with a generous parental leave policy. To top it off, we have Mental Health Days, where the company closes to allow employees to unplug, relax, and recharge (we know Zoom fatigue is a real thing!) Employee Choice Policy - Employees can work from home and also have the option to work in a FloQast office or maintain a hybrid work schedule. Our customers love us! See for yourself on G2 Crowd . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

Are you a natural communicator who enjoys resolving customer queries through emails, calls and live chat? Fluent in French and English (both written and spoken). Would you like to be part of our global Customer Service Team that is focussed on supporting Games Workshop's customers? If the answer is yes, we have an exciting opportunity, so read on for more detail… Our dedicated Customer Service team ensures that all hobbyists across all of Europe receive great customer service. As Customer Service Advisor you will work as part of this team to resolve all customer email, call and live chat queries as efficiently and effectively as possible. This is a busy role involving answering customer queries such as "Where's my order", and helping to replace damaged / mispacked customer product orders. We have no scripts to read, so you will be working on your own initiative and tailoring your conversations to the customer. The ideal candidate will: Be fluent in French and English (both written and spoken). Have proven experience in a similar role dealing in resolving customer queries. Be driven to achieving results. Have excellent organisation, prioritisation and time management skills. Enjoy solving problems and finding the best solutions. Be resilient and calm under pressure. Have great listening skills. Be experienced in being clear and specific in communications. Be adaptable to working in a changing working environment. We know that keeping a smile on your face whilst answering the 60th email of the day is challenging, however, consistently delivering high levels of customer service at all times no matter how demanding the workload will be a challenge you will relish! If you are passionate about delivering excellent service and would like to bring your amazing communication skills to our friendly, hardworking team, we want to hear from you! Working at Games Workshop At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is just as important as your skills and experience. The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking. In return for your hard work, you will receive 33 days holiday per year (including public holidays), matching contributory pension scheme up to 7.5%, profit share bonus (subject to GW meeting profit targets) and option to join our Share Save scheme. Oh and let's not forget, a staff discount of between 25% and 50% on our products! Other Essential Information Location: you will work one day each week at our headquarters in Lenton, NottIngham, UK and the remainder of the week from home. Closing Date: Applications must be received by midnight, UK time, on Sunday 21st November 2021 How to Apply To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. Please include an up-to-date CV to support your application. When you're ready, please click apply, below.

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.