Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Sales Executive, Salary: £32k + uncapped commission, 33 days holiday inc bank holidays, life insurance and lots of other benefits and career opportunities. Location: Inverurie. We have a fantastic opportunity for a driven B2B Sales Executive to work for dynamic and market leader in the hire sector. The role can offer excellent career progression opportunities for the right candidate. Applicants will need to have proven telephone sales experience, preferably B2B. A full induction and training programme will be provided. This role would suit candidates with experience as a Sales Executive, Internal Sales Executive, Account Manager, Telesales Executive or similar. Sales Executive - The role - Effectively manage inbound inquiries, understanding customer needs to then offer fit for purpose solutions, converting the enquiries into successful sales. - Identify opportunities to cross sell additional solutions to increase revenue. - Manage and nurture existing customer accounts, providing and exceptional level of customer service to ensure repeat business and maximised revenues. - Proactive sales and outreach to identify and develop new business opportunities. - Effectively utilise CRM systems and sales tools to track sales activities, manage pipelines, and maintain accurate records Candidate requirements Experience in a customer focussed sales role E.g., Sales Executive, Account Manager, Telesales Executive or similar, preferably with some experience of outbound sales in a B2B environment. Exceptional communication skills, with the ability to build relationships with clients. Able to negotiate sales and close business opportunities. Comfortable working within a target driven environment, with the self-motivation to succeed. If this sounds like the opportunity, you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jul 19, 2025
Full time
Sales Executive, Salary: £32k + uncapped commission, 33 days holiday inc bank holidays, life insurance and lots of other benefits and career opportunities. Location: Inverurie. We have a fantastic opportunity for a driven B2B Sales Executive to work for dynamic and market leader in the hire sector. The role can offer excellent career progression opportunities for the right candidate. Applicants will need to have proven telephone sales experience, preferably B2B. A full induction and training programme will be provided. This role would suit candidates with experience as a Sales Executive, Internal Sales Executive, Account Manager, Telesales Executive or similar. Sales Executive - The role - Effectively manage inbound inquiries, understanding customer needs to then offer fit for purpose solutions, converting the enquiries into successful sales. - Identify opportunities to cross sell additional solutions to increase revenue. - Manage and nurture existing customer accounts, providing and exceptional level of customer service to ensure repeat business and maximised revenues. - Proactive sales and outreach to identify and develop new business opportunities. - Effectively utilise CRM systems and sales tools to track sales activities, manage pipelines, and maintain accurate records Candidate requirements Experience in a customer focussed sales role E.g., Sales Executive, Account Manager, Telesales Executive or similar, preferably with some experience of outbound sales in a B2B environment. Exceptional communication skills, with the ability to build relationships with clients. Able to negotiate sales and close business opportunities. Comfortable working within a target driven environment, with the self-motivation to succeed. If this sounds like the opportunity, you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are on the lookout for a forward-thinking and innovative Learning & Talent Experience Manager to join our team and drive the future of learning and development at Domino's UK & Ireland. In this role, you will be pivotal in crafting an outstanding learning and talent journey for our Support Office and Supply Chain teams. Collaborating closely with the Learning & Talent team, you will identify learning needs and create tailored resources and programs. Your responsibilities will include overseeing our digital learning content platform to ensure our colleagues are well-informed about available learning opportunities. Success in this role looks like: Proven experience in a similar role, emphasizing learning systems, content providers, platforms, and learning design. Knowledge of emerging technologies, including AI, to create a contemporary learning experience. Expertise in diagnosing learning needs, designing programs, facilitating sessions, and delivering content. Strong abilities in managing and engaging with stakeholders. Proficiency in learning technology and project management What's in it for you: Competitive salary and performance-based bonuses. Flexible work hours and remote work options. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Jul 19, 2025
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are on the lookout for a forward-thinking and innovative Learning & Talent Experience Manager to join our team and drive the future of learning and development at Domino's UK & Ireland. In this role, you will be pivotal in crafting an outstanding learning and talent journey for our Support Office and Supply Chain teams. Collaborating closely with the Learning & Talent team, you will identify learning needs and create tailored resources and programs. Your responsibilities will include overseeing our digital learning content platform to ensure our colleagues are well-informed about available learning opportunities. Success in this role looks like: Proven experience in a similar role, emphasizing learning systems, content providers, platforms, and learning design. Knowledge of emerging technologies, including AI, to create a contemporary learning experience. Expertise in diagnosing learning needs, designing programs, facilitating sessions, and delivering content. Strong abilities in managing and engaging with stakeholders. Proficiency in learning technology and project management What's in it for you: Competitive salary and performance-based bonuses. Flexible work hours and remote work options. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are on the lookout for a forward-thinking and innovative Learning & Talent Experience Manager to join our team and drive the future of learning and development at Domino's UK & Ireland. In this role, you will be pivotal in crafting an outstanding learning and talent journey for our Support Office and Supply Chain teams. Collaborating closely with the Learning & Talent team, you will identify learning needs and create tailored resources and programs. Your responsibilities will include overseeing our digital learning content platform to ensure our colleagues are well-informed about available learning opportunities. Success in this role looks like: Proven experience in a similar role, emphasizing learning systems, content providers, platforms, and learning design. Knowledge of emerging technologies, including AI, to create a contemporary learning experience. Expertise in diagnosing learning needs, designing programs, facilitating sessions, and delivering content. Strong abilities in managing and engaging with stakeholders. Proficiency in learning technology and project management What's in it for you: Competitive salary and performance-based bonuses. Flexible work hours and remote work options. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Jul 19, 2025
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are on the lookout for a forward-thinking and innovative Learning & Talent Experience Manager to join our team and drive the future of learning and development at Domino's UK & Ireland. In this role, you will be pivotal in crafting an outstanding learning and talent journey for our Support Office and Supply Chain teams. Collaborating closely with the Learning & Talent team, you will identify learning needs and create tailored resources and programs. Your responsibilities will include overseeing our digital learning content platform to ensure our colleagues are well-informed about available learning opportunities. Success in this role looks like: Proven experience in a similar role, emphasizing learning systems, content providers, platforms, and learning design. Knowledge of emerging technologies, including AI, to create a contemporary learning experience. Expertise in diagnosing learning needs, designing programs, facilitating sessions, and delivering content. Strong abilities in managing and engaging with stakeholders. Proficiency in learning technology and project management What's in it for you: Competitive salary and performance-based bonuses. Flexible work hours and remote work options. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
We are working with a leading FinTech company who are seeking an Information Security Analyst to join their team. This role is crucial in ensuring the security and integrity of information systems and data. The successful candidate will be responsible for implementing and maintaining security measures to protect organisational assets from cyber threats and ensuring compliance with industry standards. Key Responsibilities Assist in the planning and implementation of security controls and testing to ISO27001 standards. Perform business impact analyses (BIA) across key technology processes, systems, and facilities, identifying gaps in critical information gathered and recorded. Communicate significant changes in Business Continuity plans to the Information Security (IS) Manager. Support the IS Manager in Disaster Recovery (DR) planning, ensuring that alternate facilities are provisioned and ready in the event of a disaster. Respond to customer security questionnaires to support third-party assurance obligations. Work with business units to ensure Business Continuity Plans are produced and maintained consistently. Provide support and guidance to staff undertaking security awareness training, tracking completion and managing license levels. Respond to security incidents. In order to be successful in the role, candidates ideally need, Understanding of Information Security methodologies, standards, and technologies, including ISO27001. Previous experience in an Information Security or Enterprise Risk role. Awareness of Business Continuity and IT standards, policies, and frameworks, including ISO22301/BCMS. Business Continuity Management knowledge with proven experience in this area. Knowledge of IT with an understanding of system architecture interdependencies, enabling effective communication with IT personnel. Strong documentation, analytical, and presentation skills. Desirable Knowledge, Skills, and Experience Qualifications such as CISA, CISM, CEH, or ISO27001 Lead Implementer/Auditor. Experience engaging with senior management and managing relationships. Previous experience handling Information Security incidents. Benefits This role offers a competitive salary based on skills and experience, along with a generous benefits package, including: Annual performance-related bonus. 11% non-contributory pension. Excellent holiday entitlement. Critical illness cover. Private medical insurance. Group life cover (4x annual salary). A flexible benefits package, allowing choice from options such as additional holidays, bicycle leasing scheme, sports club membership, travel passes, and more. Please note-you are required to be in the Edinburgh office twice a week so only local to central Scotland should apply
Jul 19, 2025
Full time
We are working with a leading FinTech company who are seeking an Information Security Analyst to join their team. This role is crucial in ensuring the security and integrity of information systems and data. The successful candidate will be responsible for implementing and maintaining security measures to protect organisational assets from cyber threats and ensuring compliance with industry standards. Key Responsibilities Assist in the planning and implementation of security controls and testing to ISO27001 standards. Perform business impact analyses (BIA) across key technology processes, systems, and facilities, identifying gaps in critical information gathered and recorded. Communicate significant changes in Business Continuity plans to the Information Security (IS) Manager. Support the IS Manager in Disaster Recovery (DR) planning, ensuring that alternate facilities are provisioned and ready in the event of a disaster. Respond to customer security questionnaires to support third-party assurance obligations. Work with business units to ensure Business Continuity Plans are produced and maintained consistently. Provide support and guidance to staff undertaking security awareness training, tracking completion and managing license levels. Respond to security incidents. In order to be successful in the role, candidates ideally need, Understanding of Information Security methodologies, standards, and technologies, including ISO27001. Previous experience in an Information Security or Enterprise Risk role. Awareness of Business Continuity and IT standards, policies, and frameworks, including ISO22301/BCMS. Business Continuity Management knowledge with proven experience in this area. Knowledge of IT with an understanding of system architecture interdependencies, enabling effective communication with IT personnel. Strong documentation, analytical, and presentation skills. Desirable Knowledge, Skills, and Experience Qualifications such as CISA, CISM, CEH, or ISO27001 Lead Implementer/Auditor. Experience engaging with senior management and managing relationships. Previous experience handling Information Security incidents. Benefits This role offers a competitive salary based on skills and experience, along with a generous benefits package, including: Annual performance-related bonus. 11% non-contributory pension. Excellent holiday entitlement. Critical illness cover. Private medical insurance. Group life cover (4x annual salary). A flexible benefits package, allowing choice from options such as additional holidays, bicycle leasing scheme, sports club membership, travel passes, and more. Please note-you are required to be in the Edinburgh office twice a week so only local to central Scotland should apply
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are on the lookout for a forward-thinking and innovative Learning & Talent Experience Manager to join our team and drive the future of learning and development at Domino's UK & Ireland. In this role, you will be pivotal in crafting an outstanding learning and talent journey for our Support Office and Supply Chain teams. Collaborating closely with the Learning & Talent team, you will identify learning needs and create tailored resources and programs. Your responsibilities will include overseeing our digital learning content platform to ensure our colleagues are well-informed about available learning opportunities. Success in this role looks like: Proven experience in a similar role, emphasizing learning systems, content providers, platforms, and learning design. Knowledge of emerging technologies, including AI, to create a contemporary learning experience. Expertise in diagnosing learning needs, designing programs, facilitating sessions, and delivering content. Strong abilities in managing and engaging with stakeholders. Proficiency in learning technology and project management What's in it for you: Competitive salary and performance-based bonuses. Flexible work hours and remote work options. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Jul 19, 2025
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are on the lookout for a forward-thinking and innovative Learning & Talent Experience Manager to join our team and drive the future of learning and development at Domino's UK & Ireland. In this role, you will be pivotal in crafting an outstanding learning and talent journey for our Support Office and Supply Chain teams. Collaborating closely with the Learning & Talent team, you will identify learning needs and create tailored resources and programs. Your responsibilities will include overseeing our digital learning content platform to ensure our colleagues are well-informed about available learning opportunities. Success in this role looks like: Proven experience in a similar role, emphasizing learning systems, content providers, platforms, and learning design. Knowledge of emerging technologies, including AI, to create a contemporary learning experience. Expertise in diagnosing learning needs, designing programs, facilitating sessions, and delivering content. Strong abilities in managing and engaging with stakeholders. Proficiency in learning technology and project management What's in it for you: Competitive salary and performance-based bonuses. Flexible work hours and remote work options. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 19, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
A software company which provides a data routing and optimisation platform are looking to recruit a Product Manager to join their rapidly growing scale-up. As a Product Manager you'll play a pivotal role in shaping the future of the platform, working at the intersection of customer needs, business strategy and technology. You will lead discovery efforts to identify opportunities, deliver meaningful solutions to market and continuously measure success to drive improvement and growth. You'll be responsible for informing and executing product strategy and roadmap, championing the voice of the customer and collaborating across engineering, sales, marketing and customer success to ensure successful outcomes. Key Responsibilities Assist in the definition and communication of product vision, strategy and roadmap Lead discovery work by conducting weekly customer interviews and synthesising insights into actionable deliverables Translate problems into outcomes, shaping product opportunities and prioritising for impact Own delivery from definition through to go-to-market - write clear specs, validate solutions with users and partner closely with engineering Measure the impact of product releases against defined success metrics and iterate to achieve the desired results Collaborate cross-functionally with Sales, Customer Success, Marketing and Engineering to deliver valuable product experiences Work closely with data and market research to inform prioritisation and roadmap decisions Define, track, and report on KPIs Communicate progress, outcomes and strategy to internal and external stakeholders regularly Foster a customer-centric culture by championing feedback loops from customers, internal users and the market. The successful candidate will have 5 years' experience as a Product Manager in a fast-paced B2B SaaS environment, ideally within marketing tech or data platforms, working as a sole Product Manager or a dedicated Product Manager to a small development team. They are looking for someone with a track record of shipping successful products and owning the full product lifecycle, as well as strong experience working in cross-functional teams including engineers, designers, data analysts and GTM teams.
Jul 19, 2025
Full time
A software company which provides a data routing and optimisation platform are looking to recruit a Product Manager to join their rapidly growing scale-up. As a Product Manager you'll play a pivotal role in shaping the future of the platform, working at the intersection of customer needs, business strategy and technology. You will lead discovery efforts to identify opportunities, deliver meaningful solutions to market and continuously measure success to drive improvement and growth. You'll be responsible for informing and executing product strategy and roadmap, championing the voice of the customer and collaborating across engineering, sales, marketing and customer success to ensure successful outcomes. Key Responsibilities Assist in the definition and communication of product vision, strategy and roadmap Lead discovery work by conducting weekly customer interviews and synthesising insights into actionable deliverables Translate problems into outcomes, shaping product opportunities and prioritising for impact Own delivery from definition through to go-to-market - write clear specs, validate solutions with users and partner closely with engineering Measure the impact of product releases against defined success metrics and iterate to achieve the desired results Collaborate cross-functionally with Sales, Customer Success, Marketing and Engineering to deliver valuable product experiences Work closely with data and market research to inform prioritisation and roadmap decisions Define, track, and report on KPIs Communicate progress, outcomes and strategy to internal and external stakeholders regularly Foster a customer-centric culture by championing feedback loops from customers, internal users and the market. The successful candidate will have 5 years' experience as a Product Manager in a fast-paced B2B SaaS environment, ideally within marketing tech or data platforms, working as a sole Product Manager or a dedicated Product Manager to a small development team. They are looking for someone with a track record of shipping successful products and owning the full product lifecycle, as well as strong experience working in cross-functional teams including engineers, designers, data analysts and GTM teams.
Join a dynamic and rapidly growing brand that is redefining the food service and out-of-home market. Our clients innovative spirit and team-focused culture have propelled us from a small startup to a powerhouse, with ambitious plans within the next three years. Our collaborative environment fosters creativity, passion, and the drive to differentiate ourselves in the marketplace. If you're ready to make your mark on a brand in its exciting growth phase, this is the perfect opportunity for you. About the Role We are seeking a passionate and driven Commercial Manager to take ownership of our, Out of Home (OOH) Restaurant channel. Reporting directly to the Sales Director, you will be responsible for managing existing customer relationships and most critically, winning new business. Your key focus will be building strong partnerships with restaurant groups and the relevant routes to market. This role offers a fantastic platform to shape the future of our growing presence in the food service sector, utilising your commercial acumen and relationship-building expertise to accelerate our expansion plans. Candidate Requirements Proven experience in a Commercial or National Account Manager role within the Food Service channel and ideally specifically in the restaurant sector. Strong track record of acquiring new customers and developing long-term partnerships. Experience in working within both large and smaller business environments preferred. Excellent commercial planning skills, including JBP and annual account strategies. Outstanding negotiation and relationship management abilities. A proactive, hands-on approach with a positive attitude and the ability to work at pace. Relevant degree (2:1 or above) and sharp commercial awareness. Exceptional team player with clear communication skills and strong business acumen. What We Offer Enjoy a competitive basic salary 60-65,000 complemented by a discretionary bonus scheme, flexible working options, and a pension scheme. We also provide 25 days holiday plus an additional day for your birthday and a wellness day to focus on your health and wellbeing. Embrace our vibrant culture, supported the opportunity to truly influence the future of a fast-growing brand. If you're hungry for success and ready to shape the food service landscape, we'd love to hear from you.
Jul 19, 2025
Full time
Join a dynamic and rapidly growing brand that is redefining the food service and out-of-home market. Our clients innovative spirit and team-focused culture have propelled us from a small startup to a powerhouse, with ambitious plans within the next three years. Our collaborative environment fosters creativity, passion, and the drive to differentiate ourselves in the marketplace. If you're ready to make your mark on a brand in its exciting growth phase, this is the perfect opportunity for you. About the Role We are seeking a passionate and driven Commercial Manager to take ownership of our, Out of Home (OOH) Restaurant channel. Reporting directly to the Sales Director, you will be responsible for managing existing customer relationships and most critically, winning new business. Your key focus will be building strong partnerships with restaurant groups and the relevant routes to market. This role offers a fantastic platform to shape the future of our growing presence in the food service sector, utilising your commercial acumen and relationship-building expertise to accelerate our expansion plans. Candidate Requirements Proven experience in a Commercial or National Account Manager role within the Food Service channel and ideally specifically in the restaurant sector. Strong track record of acquiring new customers and developing long-term partnerships. Experience in working within both large and smaller business environments preferred. Excellent commercial planning skills, including JBP and annual account strategies. Outstanding negotiation and relationship management abilities. A proactive, hands-on approach with a positive attitude and the ability to work at pace. Relevant degree (2:1 or above) and sharp commercial awareness. Exceptional team player with clear communication skills and strong business acumen. What We Offer Enjoy a competitive basic salary 60-65,000 complemented by a discretionary bonus scheme, flexible working options, and a pension scheme. We also provide 25 days holiday plus an additional day for your birthday and a wellness day to focus on your health and wellbeing. Embrace our vibrant culture, supported the opportunity to truly influence the future of a fast-growing brand. If you're hungry for success and ready to shape the food service landscape, we'd love to hear from you.
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 19, 2025
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
The Opportunity This is a fantastic opportunity to join a leading vendor to sell their products and solutions in the North of England, as well as Scotland Ireland. The position reports into the Director of Sales UK and the successful applicant will assist and manage our client's Northern UK, Scottish and Irish reseller accounts. You will be responsible for the promotion and sale of Solutions via resellers and distribution partners. The role includes regular travel, and sales staff are expected to attend international and domestic trade shows. Key responsibilities: To be a brand ambassador for a great global brand and represent the company at industry events, shows and exhibitions. Develop and implement the long-term business strategy through agreed sales channels to achieve sales and profit targets. Provide support to the dealer/distributor by way of relationship management, sales promotions, marketing initiatives and training. Broaden the business opportunities by investigating and developing as appropriate, all options for route to market. Leverage partnerships pro-actively, both current and new. Consider marketing/creative ideas and suggestions for improvement of account performance using budget funds efficiently. Present activity and performance results at sales meetings to contribute towards accurate sales forecasting. Collate competitor activity and feedback to sales management and business as required. Develop and maintain a consistent and thorough understanding of product and industry knowledge to ensure a consistently elevated level of representation within the account and prospect bases. Quickly and accurately complete all administration requests as specified by management/head office. Constantly monitor performance against unit and revenue targets. Updating inhouse CRM application regularly and accurately To complete any other duties as they become relevant or as requested. Ideally based in the North of England, salary will be circa £45k p.a. with £65k OTE plus car or car allowance and benefits. Your skills and experience Successful sales experience in the IT/AV Industry An up-to-date knowledge of technology and trends Excellent presentation skills - verbal and written Understands and utilises analysis and reporting techniques Outgoing and personable with a high degree of self-motivation, Capable of communicating and influencing at all levels, in any environment A proven track record of sales and managing individual accounts. Experience of selling to resellers, system integrators and distributors. A good technical understanding of AV/IT Technology and industry trends Track record of achieving budget and demonstrating good business acumen and strong financial skills. Good Standard of PC literacy. Good communication skills in all aspects verbal and written skills Relationship builder, able to win the trust and respect of all internal and external customers. Ability to develop existing and potential accounts with both a 'hunter' and 'farmer' mentality. Outgoing and personable with a high degree of self-motivation, capable of communicating and influencing at all levels, in any environment A flexible can-do approach that is adaptable and open to change Full driving licence IT Skills in MS Office CRM system The Organisation Our client is a very successful AV solutions manufacturer with a global base of customers. They offer quality, award winning products and first class training and career opportunities. The Recruiters AV Jobs are the UK s No. 1 specialist Audio Visual recruiter and work with clients and candidates to ensure a perfect job fit every time.
Jul 19, 2025
Full time
The Opportunity This is a fantastic opportunity to join a leading vendor to sell their products and solutions in the North of England, as well as Scotland Ireland. The position reports into the Director of Sales UK and the successful applicant will assist and manage our client's Northern UK, Scottish and Irish reseller accounts. You will be responsible for the promotion and sale of Solutions via resellers and distribution partners. The role includes regular travel, and sales staff are expected to attend international and domestic trade shows. Key responsibilities: To be a brand ambassador for a great global brand and represent the company at industry events, shows and exhibitions. Develop and implement the long-term business strategy through agreed sales channels to achieve sales and profit targets. Provide support to the dealer/distributor by way of relationship management, sales promotions, marketing initiatives and training. Broaden the business opportunities by investigating and developing as appropriate, all options for route to market. Leverage partnerships pro-actively, both current and new. Consider marketing/creative ideas and suggestions for improvement of account performance using budget funds efficiently. Present activity and performance results at sales meetings to contribute towards accurate sales forecasting. Collate competitor activity and feedback to sales management and business as required. Develop and maintain a consistent and thorough understanding of product and industry knowledge to ensure a consistently elevated level of representation within the account and prospect bases. Quickly and accurately complete all administration requests as specified by management/head office. Constantly monitor performance against unit and revenue targets. Updating inhouse CRM application regularly and accurately To complete any other duties as they become relevant or as requested. Ideally based in the North of England, salary will be circa £45k p.a. with £65k OTE plus car or car allowance and benefits. Your skills and experience Successful sales experience in the IT/AV Industry An up-to-date knowledge of technology and trends Excellent presentation skills - verbal and written Understands and utilises analysis and reporting techniques Outgoing and personable with a high degree of self-motivation, Capable of communicating and influencing at all levels, in any environment A proven track record of sales and managing individual accounts. Experience of selling to resellers, system integrators and distributors. A good technical understanding of AV/IT Technology and industry trends Track record of achieving budget and demonstrating good business acumen and strong financial skills. Good Standard of PC literacy. Good communication skills in all aspects verbal and written skills Relationship builder, able to win the trust and respect of all internal and external customers. Ability to develop existing and potential accounts with both a 'hunter' and 'farmer' mentality. Outgoing and personable with a high degree of self-motivation, capable of communicating and influencing at all levels, in any environment A flexible can-do approach that is adaptable and open to change Full driving licence IT Skills in MS Office CRM system The Organisation Our client is a very successful AV solutions manufacturer with a global base of customers. They offer quality, award winning products and first class training and career opportunities. The Recruiters AV Jobs are the UK s No. 1 specialist Audio Visual recruiter and work with clients and candidates to ensure a perfect job fit every time.
Closing date: 21-07-2025 Funeral Director £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday to Friday 9am-5pm, plus occasional on-call duties covering evenings and weekends Tiverton EX16 6AH No experience needed. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? You'll get a fantastic benefits package including: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities Building an inclusive work environment We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing . As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Jul 19, 2025
Full time
Closing date: 21-07-2025 Funeral Director £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday to Friday 9am-5pm, plus occasional on-call duties covering evenings and weekends Tiverton EX16 6AH No experience needed. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? You'll get a fantastic benefits package including: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities Building an inclusive work environment We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing . As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Job Description At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on ensuring that Chase and the broader firm maintain market-leading resiliency plans and playbooks. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. Job responsibilities: Business Resiliency: Lead the execution of Business Impact Analyses (BIAs) and Business Continuity Plan (BCP) Risk Assessments across all key global locations. Oversee the development and implementation of effective BCPs globally, ensuring alignment across business divisions and support functions and provide strategic oversight and peer reviews on team members' resiliency plans. Ensure all business continuity documentation is regularly reviewed, updated, and rigorously tested. Identify and manage Important business services and applications, conducting comprehensive impact assessments. Lead and manage high-impact projects, driving innovation and improvement. Maintain JPMorgan's forward-looking delivery by maintaining awareness of current and future regulator driven / best practice changes and ensure procedures are maintained with clear quality controls and standards. Response Management: Lead the assessment of regulatory impacts during incidents, taking ownership of reporting and communication. Direct escalated incident bridge calls with senior leadership, ensuring clear and effective communication. Foster strong relationships with Technology Incident Management and Firmwide Resiliency teams. Build and maintain effective relationships with operations managers, senior leaders, and regulatory teams to ensure a comprehensive understanding of incident impacts. Provide on-call support during weekends and holidays, as needed. Required qualifications, capabilities and skills: Strong leadership skills with the ability to influence and drive outcomes under pressure. Extensive expertise in business resiliency, with a proven track record of managing, testing, and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and strategic thinker with a focus on continuous improvement. Preferred qualifications, capabilities and skills Bachelor's degree (preferred) Extensive experience in business resiliency Experience working with tools such as ServiceNow, Confluence, GENT etc. Excellent communication skills and ability to collaborate with team members. Relevant Resiliency Certification / Qualifications beneficial (CBCI, AMBCI, MBCI) Engineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 19, 2025
Full time
Job Description At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on ensuring that Chase and the broader firm maintain market-leading resiliency plans and playbooks. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. Job responsibilities: Business Resiliency: Lead the execution of Business Impact Analyses (BIAs) and Business Continuity Plan (BCP) Risk Assessments across all key global locations. Oversee the development and implementation of effective BCPs globally, ensuring alignment across business divisions and support functions and provide strategic oversight and peer reviews on team members' resiliency plans. Ensure all business continuity documentation is regularly reviewed, updated, and rigorously tested. Identify and manage Important business services and applications, conducting comprehensive impact assessments. Lead and manage high-impact projects, driving innovation and improvement. Maintain JPMorgan's forward-looking delivery by maintaining awareness of current and future regulator driven / best practice changes and ensure procedures are maintained with clear quality controls and standards. Response Management: Lead the assessment of regulatory impacts during incidents, taking ownership of reporting and communication. Direct escalated incident bridge calls with senior leadership, ensuring clear and effective communication. Foster strong relationships with Technology Incident Management and Firmwide Resiliency teams. Build and maintain effective relationships with operations managers, senior leaders, and regulatory teams to ensure a comprehensive understanding of incident impacts. Provide on-call support during weekends and holidays, as needed. Required qualifications, capabilities and skills: Strong leadership skills with the ability to influence and drive outcomes under pressure. Extensive expertise in business resiliency, with a proven track record of managing, testing, and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and strategic thinker with a focus on continuous improvement. Preferred qualifications, capabilities and skills Bachelor's degree (preferred) Extensive experience in business resiliency Experience working with tools such as ServiceNow, Confluence, GENT etc. Excellent communication skills and ability to collaborate with team members. Relevant Resiliency Certification / Qualifications beneficial (CBCI, AMBCI, MBCI) Engineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
We are partnered with a forward-thinking and growing technology solutions provider seeking a skilled and motivated Network Engineer to join this expanding team. This role is ideal for someone passionate about networking, problem-solving, and delivering high-quality solutions to customers. You will play a crucial role in supporting UK-cleared customers, ensuring seamless network operations, and contributing to a collaborative team environment. Key Responsibilities: Provide on-site and remote support to customers, ensuring their technical needs are met. Work closely with clients to ensure smooth deployment and ongoing operational success. Diagnose, troubleshoot, and resolve network-related issues efficiently. Act as the first escalation point for technical challenges, referring complex cases to senior engineers when necessary. Conduct thorough testing of network hardware, software, and configurations. Validate solutions against design specifications and operational requirements. Collaborate with team members to share insights and best practices. Participate in training programs to enhance technical proficiency. Maintain detailed records of troubleshooting steps, network configurations, and customer interactions. Provide clear technical updates and progress reports to project managers and clients. Skills & Experience: Security Clearance: SC Clearance is essential; candidates must already hold or be eligible to obtain it. Certifications: Industry-recognised certifications such as CCNA, JCNIA, or COMPTIA Network+ are highly desirable. Technical Expertise: Strong knowledge of routing, switching, and network security. Familiarity with network protocols (TCP/IP, DNS, DHCP) and troubleshooting tools. Experience with network management concepts and protocols (SNMPv2c/v3, monitoring & alerting, configuration management, etc.). Problem-Solving: Ability to diagnose and resolve technical issues effectively. Communication Skills: Strong verbal and written communication skills. Customer Focus: Experience in maintaining strong client relationships. Documentation: Ability to create and maintain accurate technical documentation. Salary & Benefits: Up to £65,000 base salary + 10% performance-based bonus Opportunity to work with a diverse range of UK-cleared customers. Career growth within a rapidly expanding company. Continuous learning and development opportunities. A supportive and collaborative work environment. If you are passionate about networking and looking for your next challenge, we would love to hear from you! Apply today and be part of this innovative team.
Jul 19, 2025
Full time
We are partnered with a forward-thinking and growing technology solutions provider seeking a skilled and motivated Network Engineer to join this expanding team. This role is ideal for someone passionate about networking, problem-solving, and delivering high-quality solutions to customers. You will play a crucial role in supporting UK-cleared customers, ensuring seamless network operations, and contributing to a collaborative team environment. Key Responsibilities: Provide on-site and remote support to customers, ensuring their technical needs are met. Work closely with clients to ensure smooth deployment and ongoing operational success. Diagnose, troubleshoot, and resolve network-related issues efficiently. Act as the first escalation point for technical challenges, referring complex cases to senior engineers when necessary. Conduct thorough testing of network hardware, software, and configurations. Validate solutions against design specifications and operational requirements. Collaborate with team members to share insights and best practices. Participate in training programs to enhance technical proficiency. Maintain detailed records of troubleshooting steps, network configurations, and customer interactions. Provide clear technical updates and progress reports to project managers and clients. Skills & Experience: Security Clearance: SC Clearance is essential; candidates must already hold or be eligible to obtain it. Certifications: Industry-recognised certifications such as CCNA, JCNIA, or COMPTIA Network+ are highly desirable. Technical Expertise: Strong knowledge of routing, switching, and network security. Familiarity with network protocols (TCP/IP, DNS, DHCP) and troubleshooting tools. Experience with network management concepts and protocols (SNMPv2c/v3, monitoring & alerting, configuration management, etc.). Problem-Solving: Ability to diagnose and resolve technical issues effectively. Communication Skills: Strong verbal and written communication skills. Customer Focus: Experience in maintaining strong client relationships. Documentation: Ability to create and maintain accurate technical documentation. Salary & Benefits: Up to £65,000 base salary + 10% performance-based bonus Opportunity to work with a diverse range of UK-cleared customers. Career growth within a rapidly expanding company. Continuous learning and development opportunities. A supportive and collaborative work environment. If you are passionate about networking and looking for your next challenge, we would love to hear from you! Apply today and be part of this innovative team.
Overview Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we're a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space. Visit us here to find out more: RM plc is a £211m group of businesses, with c. 1,990 employees globally. Established in 1973, RM provides market-leading products and services to educational institutions, exam bodies and international governments which improve, simplify and support education and learning. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and Education Resources. RM's Technology business ( ) is a market-leading supplier of ICT software, technology and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment. RM Technology is a £65m business employing c.800 people, over 300 of whom are based in India (Trivandrum), and the rest based in the UK (Oxfordshire, London, Scotland and Field-based teams). The Business has recently laid out a new strategic ambition under a new Managing Director, and is in the process of evolving to a matrix operating structure that will drive focus through four lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but also aligned with both RM Technology's objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and analysts, guiding them towards excellence in service delivery. Responsibilities Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on their contracts. Monitor Service Performance: Track and report on service performance metrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of process managers and analysts, fostering a culture of excellence and continuous improvement. Conduct Training and Awareness Sessions: Organise and deliver training for Service Operations staff on ITIL Practices and what that means for them. Compliance: Ensure that the SMO aligns to, and supports, the RM Technology ISO Management Systems and other certifications The role and its responsibilities can be expected to evolve across time. Experience Skills and Experience Proven experience of: Proven experience in a service management role Proven experience of creating or rapidly improving ITIL processes Proven experience of working in an MSP organisation. Delivering for multiple customers within a Managed Service environment You will be: A strong collaborative team player, able to work well with extended business members both internally and externally An executor, able to translate requirements into delivery, and ensure this is achieved A change agent, driving and managing process improvement across the in scope customer base and RM Technology. You will have: In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base. Experience with service management tools (e.g., ServiceNow or similar). Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders. Familiarity with Agile methodologies and continuous improvement practices. Ability to lead and motivate teams in a fast-paced environment. Strong analytical and problem-solving skills to identify process issues and implementing innovative solutions ITIL v4 Foundation (ITIL v4 Strategic Leader desirable) A strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done. What's in it for you? What's in it for you? At RM we have My Work which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
Jul 19, 2025
Full time
Overview Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we're a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space. Visit us here to find out more: RM plc is a £211m group of businesses, with c. 1,990 employees globally. Established in 1973, RM provides market-leading products and services to educational institutions, exam bodies and international governments which improve, simplify and support education and learning. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and Education Resources. RM's Technology business ( ) is a market-leading supplier of ICT software, technology and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment. RM Technology is a £65m business employing c.800 people, over 300 of whom are based in India (Trivandrum), and the rest based in the UK (Oxfordshire, London, Scotland and Field-based teams). The Business has recently laid out a new strategic ambition under a new Managing Director, and is in the process of evolving to a matrix operating structure that will drive focus through four lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but also aligned with both RM Technology's objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and analysts, guiding them towards excellence in service delivery. Responsibilities Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on their contracts. Monitor Service Performance: Track and report on service performance metrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of process managers and analysts, fostering a culture of excellence and continuous improvement. Conduct Training and Awareness Sessions: Organise and deliver training for Service Operations staff on ITIL Practices and what that means for them. Compliance: Ensure that the SMO aligns to, and supports, the RM Technology ISO Management Systems and other certifications The role and its responsibilities can be expected to evolve across time. Experience Skills and Experience Proven experience of: Proven experience in a service management role Proven experience of creating or rapidly improving ITIL processes Proven experience of working in an MSP organisation. Delivering for multiple customers within a Managed Service environment You will be: A strong collaborative team player, able to work well with extended business members both internally and externally An executor, able to translate requirements into delivery, and ensure this is achieved A change agent, driving and managing process improvement across the in scope customer base and RM Technology. You will have: In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base. Experience with service management tools (e.g., ServiceNow or similar). Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders. Familiarity with Agile methodologies and continuous improvement practices. Ability to lead and motivate teams in a fast-paced environment. Strong analytical and problem-solving skills to identify process issues and implementing innovative solutions ITIL v4 Foundation (ITIL v4 Strategic Leader desirable) A strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done. What's in it for you? What's in it for you? At RM we have My Work which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
Sr HR Regional Partner, HR Regional Partner Team Job ID: Amazon UK Services Ltd. At Amazon, our HR Regional Partners are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to clients (mainly people managers) to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various businesses. A key area of focus for the HRP is to increase manager capability, which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes. Whilst doing this, the HRPs are continuously raising the bar on harmonizing practice across a geography and sharing best practices. This position is based in London. Key job responsibilities Managers collaborate using different communication channels with the HR Regional Partners to support sensitive and often-complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP will act as an influential partner in helping managers with talent management processes, people development, and implementation of organizational changes. Thanks to their visibility across businesses and their access to data on managers and employees' requests, HRPs are in a position to spot trends, identify emerging needs, and address them with innovative people programs, tools and processes. 1. Onboarding and HR Administration: - Design, deliver and constantly improve our Onboarding proposition and programs in the country, in order to guarantee a positive Day 1 employee experience - Partner with HR Services (HRS) to ensure that people transactions are processed timely and processes are continuously reviewed, improved and streamlined - Act as the site leader on topics/requests that are site specific like policies, labor law changes impacting local HR processes, compliance 2. Employee Relations & Support: - Process ownership for Employee Relations management, including disciplinary & performance improvement - Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries - Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments - Interact with Works Council (WC) representatives and represent the company in legal matters - Manage the leaver process, including conducting ad-hoc exit interviews - Review local policies and processes in order to ensure that they are fit for purpose 3. Performance management: - Work with people managers end to end on performance management cases - Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBP, preventing the recurrence of known issues 4. Talent Management: - Coach, train and guide managers during the Talent Management and Annual Compensation Planning processes - Consult Managers on Compensation matters - Develop toolkit and communications that help managers to be self-sufficient with Talent Reviews 5. People Development: - Enable the success of new & experienced managers by leveraging, delivering and improving existing training contents and Inside pages, and collaborating with the EU and global Talent Development teams to anticipate and address emerging needs - Support managers and employees in identifying training opportunities to further develop functional and managerial skills - Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives 6. Organization and change management: - Manage employees' programs and support managers to drive improvements in employees' engagement - Provide support and guidance to HR Business Partners and Business Managers on change initiatives 7. HR General: - Act as stewards of the employee experience and Amazon "culture keepers" Act as Point of Contact and Program Manager for people tools, processes programs or projects. - Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness - Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate BASIC QUALIFICATIONS - Bachelor's degree or higher, in Human Resources or related field - Significant Human Resources experience - Strong business and HR acumen, including strong problem solving skills, critical thinking and analysis - Strong communication skills; Fluent in both spoken and written English - Local labor law knowledge PREFERRED QUALIFICATIONS - Experience working in a highly matrixed organization - Project management and execution skills - Coaching and consulting skills - Thrives in a high-pressure environment and able to manage multiple simultaneous priorities - Possesses intellectual curiosity; brings insight into the team & business - Drives recommendations and prioritization. - Looks to a lead or manager to put decisions into a broader business context. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
Sr HR Regional Partner, HR Regional Partner Team Job ID: Amazon UK Services Ltd. At Amazon, our HR Regional Partners are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to clients (mainly people managers) to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various businesses. A key area of focus for the HRP is to increase manager capability, which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes. Whilst doing this, the HRPs are continuously raising the bar on harmonizing practice across a geography and sharing best practices. This position is based in London. Key job responsibilities Managers collaborate using different communication channels with the HR Regional Partners to support sensitive and often-complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP will act as an influential partner in helping managers with talent management processes, people development, and implementation of organizational changes. Thanks to their visibility across businesses and their access to data on managers and employees' requests, HRPs are in a position to spot trends, identify emerging needs, and address them with innovative people programs, tools and processes. 1. Onboarding and HR Administration: - Design, deliver and constantly improve our Onboarding proposition and programs in the country, in order to guarantee a positive Day 1 employee experience - Partner with HR Services (HRS) to ensure that people transactions are processed timely and processes are continuously reviewed, improved and streamlined - Act as the site leader on topics/requests that are site specific like policies, labor law changes impacting local HR processes, compliance 2. Employee Relations & Support: - Process ownership for Employee Relations management, including disciplinary & performance improvement - Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries - Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments - Interact with Works Council (WC) representatives and represent the company in legal matters - Manage the leaver process, including conducting ad-hoc exit interviews - Review local policies and processes in order to ensure that they are fit for purpose 3. Performance management: - Work with people managers end to end on performance management cases - Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBP, preventing the recurrence of known issues 4. Talent Management: - Coach, train and guide managers during the Talent Management and Annual Compensation Planning processes - Consult Managers on Compensation matters - Develop toolkit and communications that help managers to be self-sufficient with Talent Reviews 5. People Development: - Enable the success of new & experienced managers by leveraging, delivering and improving existing training contents and Inside pages, and collaborating with the EU and global Talent Development teams to anticipate and address emerging needs - Support managers and employees in identifying training opportunities to further develop functional and managerial skills - Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives 6. Organization and change management: - Manage employees' programs and support managers to drive improvements in employees' engagement - Provide support and guidance to HR Business Partners and Business Managers on change initiatives 7. HR General: - Act as stewards of the employee experience and Amazon "culture keepers" Act as Point of Contact and Program Manager for people tools, processes programs or projects. - Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness - Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate BASIC QUALIFICATIONS - Bachelor's degree or higher, in Human Resources or related field - Significant Human Resources experience - Strong business and HR acumen, including strong problem solving skills, critical thinking and analysis - Strong communication skills; Fluent in both spoken and written English - Local labor law knowledge PREFERRED QUALIFICATIONS - Experience working in a highly matrixed organization - Project management and execution skills - Coaching and consulting skills - Thrives in a high-pressure environment and able to manage multiple simultaneous priorities - Possesses intellectual curiosity; brings insight into the team & business - Drives recommendations and prioritization. - Looks to a lead or manager to put decisions into a broader business context. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Territory Sales Manager Location: Midlands area Start date: 4th August 2025 Hours: 8:30am 5pm (flexibility may be required, occasionally) Salary: Up to £42,000 (DOE) + Bonus & company car Are you a dynamic sales professional with a knack for building strong relationships and driving growth? Do you thrive on the challenge of developing a territory, seeking out new opportunities, and becoming the go-to person for your customers? If so, we want to hear from you! We're on the hunt for a passionate Territory Sales Manager to cultivate and expand our client's presence within a dedicated geographical area. This isn't just about making sales; it's about creating genuine proximity with customers at a site level, understanding their unique needs, and providing solutions that genuinely make a difference. About Our Client: Our client is a leading provider of equipment and products for businesses. This company offers an extensive range across numerous categories, from storage solutions and material handling equipment to office furniture, industrial supplies, and specialised workplace essentials. They equip companies with everything needed to operate efficiently and safely, priding themselves on exceptional customer service, free delivery, quick quotes, and hassle-free returns. Their commitment extends to providing sustainable product options and ensuring clients receive the best support. As part of a larger European group, they focus on providing comprehensive solutions and fostering strong, lasting client relationships. What You'll Be Doing: As a Territory Sales Manager, you'll be the face of the business in your region. Your mission will be to significantly grow sales and margins by: Becoming a trusted partner: Conducting regular site visits to build strong relationships, truly understand customer needs, and identify exciting new projects. Driving digital adoption: Championing and deploying eProcurement solutions, helping customers streamline their processes and maximise efficiency. Hunting for new business: Identifying and connecting with prospective customers, turning leads into loyal clients. Nurturing existing accounts: Retaining and growing the current customer base by enhancing their loyalty and ensuring their satisfaction. Strategic collaboration: Working closely with internal quotation and customer care teams to ensure seamless service and accurate, efficient quotes. Market intelligence: Gathering valuable customer insights and reporting relevant information to inform strategy. Staying organised: Keeping the customer database up to date with key contacts to ensure they re always connected with the right people. What Our Client Is Looking For: Our client is seeking a proactive and results-driven individual who is comfortable in a field-based sales role. You'll likely have: Proven experience in field sales, ideally within a B2B environment. A strong ability to build rapport and establish lasting customer relationships. Excellent communication, negotiation, and presentation skills. A strategic mindset, capable of identifying opportunities and planning your territory effectively. Comfort with technology and an eagerness to promote digital solutions. A self-starter attitude with a high level of motivation and resilience. A full UK driving licence. Overall This is a fantastic opportunity to take ownership of a territory and make a real impact. You'll be part of a supportive team with a clear commercial strategy, offering you the autonomy to develop your patch and the resources to succeed. Our client values initiative, rewards success, and provides a collaborative environment where your contributions are recognised. Ready to take on this exciting challenge and grow your sales career? Apply today!
Jul 19, 2025
Full time
Territory Sales Manager Location: Midlands area Start date: 4th August 2025 Hours: 8:30am 5pm (flexibility may be required, occasionally) Salary: Up to £42,000 (DOE) + Bonus & company car Are you a dynamic sales professional with a knack for building strong relationships and driving growth? Do you thrive on the challenge of developing a territory, seeking out new opportunities, and becoming the go-to person for your customers? If so, we want to hear from you! We're on the hunt for a passionate Territory Sales Manager to cultivate and expand our client's presence within a dedicated geographical area. This isn't just about making sales; it's about creating genuine proximity with customers at a site level, understanding their unique needs, and providing solutions that genuinely make a difference. About Our Client: Our client is a leading provider of equipment and products for businesses. This company offers an extensive range across numerous categories, from storage solutions and material handling equipment to office furniture, industrial supplies, and specialised workplace essentials. They equip companies with everything needed to operate efficiently and safely, priding themselves on exceptional customer service, free delivery, quick quotes, and hassle-free returns. Their commitment extends to providing sustainable product options and ensuring clients receive the best support. As part of a larger European group, they focus on providing comprehensive solutions and fostering strong, lasting client relationships. What You'll Be Doing: As a Territory Sales Manager, you'll be the face of the business in your region. Your mission will be to significantly grow sales and margins by: Becoming a trusted partner: Conducting regular site visits to build strong relationships, truly understand customer needs, and identify exciting new projects. Driving digital adoption: Championing and deploying eProcurement solutions, helping customers streamline their processes and maximise efficiency. Hunting for new business: Identifying and connecting with prospective customers, turning leads into loyal clients. Nurturing existing accounts: Retaining and growing the current customer base by enhancing their loyalty and ensuring their satisfaction. Strategic collaboration: Working closely with internal quotation and customer care teams to ensure seamless service and accurate, efficient quotes. Market intelligence: Gathering valuable customer insights and reporting relevant information to inform strategy. Staying organised: Keeping the customer database up to date with key contacts to ensure they re always connected with the right people. What Our Client Is Looking For: Our client is seeking a proactive and results-driven individual who is comfortable in a field-based sales role. You'll likely have: Proven experience in field sales, ideally within a B2B environment. A strong ability to build rapport and establish lasting customer relationships. Excellent communication, negotiation, and presentation skills. A strategic mindset, capable of identifying opportunities and planning your territory effectively. Comfort with technology and an eagerness to promote digital solutions. A self-starter attitude with a high level of motivation and resilience. A full UK driving licence. Overall This is a fantastic opportunity to take ownership of a territory and make a real impact. You'll be part of a supportive team with a clear commercial strategy, offering you the autonomy to develop your patch and the resources to succeed. Our client values initiative, rewards success, and provides a collaborative environment where your contributions are recognised. Ready to take on this exciting challenge and grow your sales career? Apply today!
Service Delivery Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Delivery Manager to be responsible for the delivery of services to a major UK client. Please note you will require current active SC clearance and be available to work on client site 3 days a week. The Role As the Service Delivery Manager you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. The Responsibilities/Requirements Delivery Leadership Manage services to make sure that we deliver what we've promised to our customers and our own organisation Identify and manage service improvements where necessary to improve the quality, efficiency or effectiveness of our services, react to issues or better align our services to our customers' needs, working with our group services colleagues Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services Demonstrate awareness of relevant project management approaches and make sure that changes to our services go into life successfully. Business Management Make sure that colleagues in our delivery functions, and our partners who deliver to the customer, understand the strategy, the customers' business and our place in that business Contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. Contract Management Support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Relationship Management Be the primary interface to one or more stakeholders within the customer organisation. You'll ensure that you maintain a positive and constructive relationship to the benefit of both organisations. People Management Perform all Line Management responsibilities for all Direct Reports. Ensure that your team, direct and virtual, is appropriately motivated and engaged and that individual performance is managed Support the people strategy for the account, including capacity and succession planning, people and capability development and talent identification and retention If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jul 19, 2025
Full time
Service Delivery Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Delivery Manager to be responsible for the delivery of services to a major UK client. Please note you will require current active SC clearance and be available to work on client site 3 days a week. The Role As the Service Delivery Manager you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. The Responsibilities/Requirements Delivery Leadership Manage services to make sure that we deliver what we've promised to our customers and our own organisation Identify and manage service improvements where necessary to improve the quality, efficiency or effectiveness of our services, react to issues or better align our services to our customers' needs, working with our group services colleagues Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services Demonstrate awareness of relevant project management approaches and make sure that changes to our services go into life successfully. Business Management Make sure that colleagues in our delivery functions, and our partners who deliver to the customer, understand the strategy, the customers' business and our place in that business Contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. Contract Management Support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Relationship Management Be the primary interface to one or more stakeholders within the customer organisation. You'll ensure that you maintain a positive and constructive relationship to the benefit of both organisations. People Management Perform all Line Management responsibilities for all Direct Reports. Ensure that your team, direct and virtual, is appropriately motivated and engaged and that individual performance is managed Support the people strategy for the account, including capacity and succession planning, people and capability development and talent identification and retention If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Key Account Manager (Passive Fire Protection / Construction Products) £70,000 - £75,000 + Car Allowance and Fantastic Contractual Benefits & Bonuses National Role Key Account Manager (Passive Fire Protection / Construction Products) Benefits: Sunday Times's Best Place to Work 2025 Competitive Bonuse Schemes Enhanced Sickpay Enhanced company pension Healthcare for you and your family Family Friendly Policies 24/7 Employee Assistance Program We are absolutely thrilled to be working alongside our client, The Sunday Times's 'Best Place To Work' 2025, an Employer of Choice and an Award-Winning Construction Design, Manufacturing and High Performance Passive Fire solutions for building envelopes. We are looking for an experienced Key Account Manager, reporting to the Key Accounts Director, who is commercially focussed with a vast amount of experience in selling construction products in passive fire protection. Our client offers hugely competitive contractual benefits, ongoing career development and progression and an INCREDIBLE Team of peers to work with. If this role sounds like YOU, please apply NOW. Key Account Manager (Passive Fire Protection / Construction Products): The primary function of your new role as our Key Account Manager is to support the sales strategy of our clients focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting our Customers First at all times. As a Key Account Manager (KAM), you will manage the fulfilment of our Strategic Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing our Group. Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the business. Key Account Manager (Passive Fire Protection / Construction Products) Function, Technical Knowledge and Skills: Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional offices and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Your Qualifications • Relevant Previous Experience within a similar position. • Professional Technical Qualification to support the role (desired). Please click on the link to apply - ensuring your CV and contact details are completely up to date.
Jul 19, 2025
Full time
Key Account Manager (Passive Fire Protection / Construction Products) £70,000 - £75,000 + Car Allowance and Fantastic Contractual Benefits & Bonuses National Role Key Account Manager (Passive Fire Protection / Construction Products) Benefits: Sunday Times's Best Place to Work 2025 Competitive Bonuse Schemes Enhanced Sickpay Enhanced company pension Healthcare for you and your family Family Friendly Policies 24/7 Employee Assistance Program We are absolutely thrilled to be working alongside our client, The Sunday Times's 'Best Place To Work' 2025, an Employer of Choice and an Award-Winning Construction Design, Manufacturing and High Performance Passive Fire solutions for building envelopes. We are looking for an experienced Key Account Manager, reporting to the Key Accounts Director, who is commercially focussed with a vast amount of experience in selling construction products in passive fire protection. Our client offers hugely competitive contractual benefits, ongoing career development and progression and an INCREDIBLE Team of peers to work with. If this role sounds like YOU, please apply NOW. Key Account Manager (Passive Fire Protection / Construction Products): The primary function of your new role as our Key Account Manager is to support the sales strategy of our clients focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting our Customers First at all times. As a Key Account Manager (KAM), you will manage the fulfilment of our Strategic Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing our Group. Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the business. Key Account Manager (Passive Fire Protection / Construction Products) Function, Technical Knowledge and Skills: Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional offices and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Your Qualifications • Relevant Previous Experience within a similar position. • Professional Technical Qualification to support the role (desired). Please click on the link to apply - ensuring your CV and contact details are completely up to date.
HR Business Partner - Business School Case Study (Do Not Apply) Aggregate function: Technology Business Area: Group HR Posting Country: United Kingdom Date Posted: 25 Apr 2025 Full Time / Part Time: Full Time Contract Type: Permanent At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. What you'll do Provides a great service to customers and delivers defined activities with the designated business area. Has a good understanding of and works within well-defined procedures relevant to own discipline. Showing knowledge of the range of processes and systems to be used in completing assigned tasks. Typically reports to the Senior Team Leader / Manager. Who you are Provides transactional services personally, using clear communication and common courtesy and accurately completes tasks and exchanges information; Supports colleagues through the application of knowledge; Understands the relevant processes and purpose in the team; Regularly exchanges information by being collaborative and working well with others; Makes judgements based on the analysis of factual information; Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too. Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone. As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status. Together we can. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
Jul 19, 2025
Full time
HR Business Partner - Business School Case Study (Do Not Apply) Aggregate function: Technology Business Area: Group HR Posting Country: United Kingdom Date Posted: 25 Apr 2025 Full Time / Part Time: Full Time Contract Type: Permanent At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. What you'll do Provides a great service to customers and delivers defined activities with the designated business area. Has a good understanding of and works within well-defined procedures relevant to own discipline. Showing knowledge of the range of processes and systems to be used in completing assigned tasks. Typically reports to the Senior Team Leader / Manager. Who you are Provides transactional services personally, using clear communication and common courtesy and accurately completes tasks and exchanges information; Supports colleagues through the application of knowledge; Understands the relevant processes and purpose in the team; Regularly exchanges information by being collaborative and working well with others; Makes judgements based on the analysis of factual information; Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too. Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone. As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status. Together we can. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
