Job Description
Job description:
Required experience and candidate profile:
- First point of contact for internal staff providing timely query resolution, guidance and interpretation of Company policies.
- Support and education in company procedures and use of operating systems.
- Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels
- End to end management and resolution of client enquiries within an agreed timescale and ensuring client satisfaction.
- Database administration including maintenance of accurate employee records
Required experience and candidate profile:
- A minimum of 12 months HR administration experience.
- Happy to work on site 4 days a week.
- A dynamic, proactive, resilient personality who thrives in a hig pressured environment
- Confident with all Microsoft applications including Excel, Word and Outlook
- Excellent communication skills - comfortable interacting with employees ranging from operative staff through to head's of and directors.
- Studying towards a CIPD qualification would be desirable and supported but is not essential to be considered for this role
About Marc Daniels