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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for a strategic and execution-focused leader to oversee the delivery of Intercom's Professional Services-ensuring our customers successfully adopt and scale our AI solutions. This is a high-impact role that bridges strategy, operations, and delivery across internal teams and external partners. You'll help shape how customers experience the value of AI from day one and beyond, defining what a "great start" means in this new era. You'll lead a talented team of Project Managers and Partner Services Managers, drive excellence in both internal and partner-led implementations, and champion a vision for seamless, outcomes-driven customer onboarding. This is a unique opportunity to influence how companies adopt AI at scale, while helping us evolve our services model to support growth, innovation, and customer satisfaction. What will I be doing? Lead Professional Services Delivery: Own the end-to-end quality of delivery for customer projects, whether led by internal teams or external partners. Manage and Develop Delivery Teams: Lead our Project Managers and Partner Services Managers-ensuring they're aligned, empowered, and delivering results. Partner Across the Business: Collaborate closely with Sales and Customer Success to evangelize the value of Professional Services and identify strategic opportunities for engagement Drive Cross-Functional Collaboration: Work with subject matter experts and Product leaders to evolve our delivery offerings and maximize impact for customers. Define What Success Looks Like: Help shape how we define a successful start with Fin (our AI agent), guiding customers toward measurable value early in their journey. Own Key Metrics: Track and improve attach rate, time-to-value, team utilization, partner delivery quality, and customer satisfaction (NPS, CSAT). Scale Partner Delivery Excellence: Collaborate with our Partnerships team to grow partner capabilities and introduce scalable enablement programs rooted in Intercom's methodology. Represent Professional Services: Act as a go-to resource for prospects and customers who want to understand how our services accelerate success. Drive Operational Rigor: Build and refine scalable processes for project planning, resource allocation, milestone tracking, and risk management. Contribute to Strategic Planning: Play a key role in shaping our services forecast, delivery model, and long-term strategy as part of the Professional Services leadership team. What skills do I need? 7+ years in professional services, consulting, or customer success-ideally in SaaS or an AI/ML environment. 2+ years of people management experience across delivery or project-based roles. Proven success leading hybrid delivery models (internal + partner/outsourced teams). Experience with AI/ML products, data-driven implementations, or complex enterprise software. Strong operational background with tools like Salesforce, PSA systems (e.g., Mavenlink, Kantata, Rocketlane), and project management platforms. A strategic mindset paired with a bias for action, customer empathy, and an ability to scale programs with precision and care. Experience training on SaaS products or specifically, experience with Intercom Experience with AI Agents and / or Large Language Models Past experience managing Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf

Why Dartmouth? At Dartmouth, we do things differently. Our unique 'Classroom to Boardroom' model means we support talent from their first job through to executive leadership. We're proud to be known for our kindness and excellence -two values that shape everything we do. Dartmouth is looking forambitious, values-led, commercially minded recruiters to join the Early Careers team.Since 2012, our Early Careers team has been a market leader in junior talent advisory and recruitment.Theydesign and deliver bespoke campus programmes, and manage end-to-end hiring processes for internships, apprenticeships, and graduate roles across a wide range of industries. What you'll bring As a specialist in our Early Careers practice, you'll: Build and manage relationships with clients and candidates Design and deliver tailored recruitment campaigns Run full-cycle recruitment processes-from attraction and screening to onboarding. Collaborate with clients on programme design and assessment strategies Help shape the future of early talent hiring in critical industries Bring a people-centric attitude with the desire to deliver an exceptional experience Who We're Looking For You might be a recruiter with 1-2 years of experience, or someone from a sales or business development background who thrives in a fast-paced, people-first environment. If you're driven, curious, and ready to grow, we want to hear from you. You'll bring: Strong communication and relationship-building skills A commercial mindset and confidence in business development A passion for delivering exceptional candidate and client experiences Adaptability and a proactive approach to problem-solving A values-led mindset and a desire to make a difference What you'll get A high-performance, supportive culture where you can be yourself Personalised training and development from our in-house team Competitive salary and commission (up to 50%) Incentives like lunch clubs, international trips and sabbaticals Private healthcare, wellness support, and access to free counselling Opportunities for international secondments (London, New York, Charlotte) Our Culture Our standard office work schedule comprises five days a week, reflecting our commitment to collaboration and in-person interactions. However, we also offer flexible arrangements, allowing employees the option to work four days in the office to support our colleagues in achieving a healthy work-life balance while ensuring continued productivity and engagement. Equal opportunities At Dartmouth Partners, we know that high achievers come from all walks of life. Diversity is important to us and we are committed to providing equal opportunities for all.

About You As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 3+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .

OTE GBP £32,000.00/Yr. Overview Location: Stockport Volvo Contract type: Permanent, full-time Working hours: 42 hours per week, Monday - Friday 8:00am - 6.00pm, Saturday's on a rota basis 8am - 1pm Salary: £32,000 OTE (basic £26,000 plus £6,000 bonus uncapped) We're looking for a Service Advisor to join the team here at Stockport Volvo. This role is offered on a permanent basis on a 42 hour per week contract including Saturday mornings on a rota with a very competitive starting salary of £26,000 and a generous, uncapped bonus. Also on offer is the chance to develop your career with a premium brand Volvo. This is an opportunity not to be missed! You will be joining a friendly and efficient Aftersales department that is led by the very talented Service Manager, Adam Williams. We will ensure you feel part of the team from the very start and will help to develop your skills and knowledge through continuous training and 1 to 1's. Our Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs. It is their job to show off their knowledge and expertise so that our customers have all the information they require when making decisions about the servicing of their vehicle.With this in mind, we provide ongoing training and development opportunities for our Service Advisors through customer experience workshops. Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made You will have heaps of energy, a warm personality and a real passion for delivering first class customer experiences.You will have excellent communication skills and the ability to build rapport easily and are able to explain technical information in a way that is clear and concise. Previous experienceusing Kerridge also known as ADP would be an advantage. For this role you will need to be able to maintain accurate customers records. You will be a great team player but be able to work independently also. We want to hear from you if you have worked in a similar role within the automotive industry or have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. About Us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We firmly believe that our people are our mostvaluable asset. We value the commitment they make to the business which is why weare continually working toprovide a market leading rewards and benefits package. Competitive salaries with clear pay scales in place as you develop Generous annual leave allowance that increases with length of service Eligibility to join one of our colleague car plans and cycle to work scheme Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay) Critical illness cover after 2 years plus life assurance and free will writing service Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers Employeeassistance programme and free access toSmart Healthgiving employees and their immediate families access to 24/7 GP services to support well being Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.

Job Description As a Pre-Sales Solution Consultant, you'll work closely with current and prospective customers to translate business problems into technical solutions-centred around Sage X3 and supporting platforms. From leading discovery workshops to crafting proof-of-concepts and delivering powerful demos, you'll help businesses see what's possible with the right tools. This is a strategic, customer-facing role where you'll bridge the gap between business needs and technology with insight, credibility, and confidence. Key Responsibilities Key Responsibilities What You'll Do • Engage with clients in discovery sessions to uncover technical and business requirements • Design and present tailored Sage X3 solutions that align with financial, operational, and strategic goals • Deliver live product demonstrations, value-led presentations, and proof-of-concept builds • Collaborate with product and marketing teams to enhance solutions and customer experience • Support partners and internal teams through training, documentation, and configuration guidance • Contribute to proposals, bid reviews, and performance reporting • Act as a trusted advisor, building long-term relationships with clients and partners You'll Succeed If You Have • Degree or diploma in finance, business, or IT • Experience in customer-facing roles (pre-sales, consulting, or technical support) • Strong knowledge of ERP software (Sage X3, NetSuite, Dynamics 365, Epicor, etc.) • Excellent communication, presentation, and stakeholder engagement skills • Strong analytical mindset and solution-oriented thinking • Comfortable working with confidential data and managing complex projects What's In It For You • Work with an internationally recognised ERP platform driving transformation in the region • Influence real-world business outcomes and deliver measurable value • Collaborate with talented cross-functional teams and strategic partners • Enjoy flexibility, autonomy, and opportunities for career growth • Be part of a purpose-led business helping companies thrive through innovation Benefits? We have plenty • Video: • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage. • 25 days of paid annual leave with the option to buy up to another 5 days • 8 bank holiday days • Paid 5 days yearly to volunteer through our Sage Foundation • 50% income protection • Holiday buy + sell • Comprehensive health, dental, and vision coverage • Work away scheme for up to 10 weeks a year • Ongoing training and professional development • Hybrid working • Healthy Mind app membership • Access to various helpful memberships for finances, health and wellbeing Function Country Country United Kingdom Office Location Office Location Newcastle;London;Winnersh Work Place type Work Place type Hybrid Advert Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:

AV Project Manager (Production) London, UK Salary: £42,000 - £50,000 (dependant on experience) Your perspective: Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview - Project Manager The Project Manager is responsible for managing project scope all scales of events. This position will monitor progress and performance against the project plan, identifying, resolving, escalating operational problems, and minimising delays. This position is responsible for the end-to-end execution of projects from event design and development through closing. The Project Manager will ensure successful and profitable execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP's that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to the Director, Project Management or General Manager in area. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete each project. Drive Results - Maintain focus on client needs by attending client meetings, creating and maintaining organised show documentation and responding to client concerns and questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales documents to confirm that the equipment and technical positions will meet the client's needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited to Risk Assessments and Method Statements are in place and communicated to the project delivery team prior to the execution of an event. Event Execution See the Bigger Picture - Act as the project leader and onsite contact for the client throughout the event. Manage all phases of event technical execution from load-in through run of show to load-out. Assume ownership of inventory management throughout the event. Communicate the project plan and client expectations to event team. Manage onsite changes, including schedule, equipment or workforce modifications. Value People - Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market. Do the Right Thing - Ensure compliance with established Technical Standards and Production Standards. At all times, the Project Manager is expected to abide by all health and safety requirements to company and international standards and to ensure that all team members and subcontractors working onsite adhere to the same. Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly. Financial Management Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend. Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes. Assist with the completion of post-event client invoice. Work with operations management to ensure the prompt payment of all external vendors Ensure compliance with Encore Policies and Procedures to minimise company's exposure to liability claims and property damage, theft and misappropriation. Administrative & Training Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider. Participate in the development of Project Management SOP's. Conduct review and analysis of proposed events as required. Job Requirements 4+ years in corporate production 1+ year of Supervisory experience preferred Strong written and oral communication skills Strong Technical Background Strong Client relationship skills Familiarity with budgets and cost control Operational logistics experience Works well under pressure Ability to manage multiple complex job functions within a fast-paced environment MS Office experience required Technical diagram knowledge / experience preferred Ability to travel up to 50% may be required Competencies Optimises Work Processes Financial Acumen Detail Oriented Problem Solving Drives Quality Results Communicates Effectively Plans and Aligns Hospitality Builds Effective Teams Decision Quality Responsiveness Manages Complexity Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a CSM, you will be responsible for combining commercial leadership and customer advocacy. You will drive renewals while working closely with our clients to understand and address their business needs. This role is highly cross-functional, and you will regularly interface with our sales, product, and engineering teams to ensure we place our clients' concerns above everything else. We hope you're excited about the prospect of shaping the customer experience at Affinity! What will I be doing? Own a book of Affinity's Growth customers driving renewals and upsell for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share with clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications: Don't meet every single requirement? Studies have shown that women and people of color are likely to only apply for jobs if they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be the right candidate for this or other roles. Required: 2+ years of experience as a Customer Success Manager or Relationship Manager where you have owned the renewal and upsell process and targets. Experience at an enterprise SaaS company You're a wonderful communicator and have great time-management skills You're hard-working, responsive, and willing to get your hands dirty You are or want to be an expert at distilling and prioritizing feedback You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success & advocacy team You love paying attention to detail Nice to have: Experience working with Venture Capital, Private Equity, or Investment Banking customers Experience working at a SaaS company in the CRM or data services space. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. We offer a very competitive compensation package along with equity. We pay for your health, dental, and life insurance. We offer a pension plan to help you plan for retirement. We provide an annual budget for you to spend on education and offer a comprehensive L&D program - after all, one of our core values is that we're ! We support our employee's overall health and well-being and reimburse monthly for things such as; Home Internet, Meals, and Wellness memberships/equipment. Virtual team building and socials. Keeping people connected is essential. A reasonable estimate of the current range is $62,100.00 - $75,900.00 GBP Base. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .

The Role In this role, you'll drive strategic renewals and upsells while working closely with our clients to understand and address their business needs. Your role will be highly cross-functional. You will work closely with our clients to understand and address their business needs while also interfacing with our sales, product, and engineering teams to make sure we place our clients' concerns above everything else. This position will report directly to the Director, Customer Success - EMEA. You will be joining a seasoned team of talented professionals and leaders who are here to help support you and your success! We hope you're excited by the challenges a growing company offers, a lot of autonomy, and the prospect of shaping how we interact with our clients at Affinity. What will I be doing? Own a book of Affinity's strategic customers, and drive renewals and upsells for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share across clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required 5+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals in a customer success organization, preferably in an enterprise SaaS setting. Experience managing complex accounts, renewals, and upsells/cross-sells. You have excellent interpersonal skills with a history of building strong business relationships. You're an influential communicator with experience presenting to small and large audiences. You're proficient in organization, account prioritization, and time management. Proven experience executing the customer journey while maintaining excellent internal operational cadences. Ability to orchestrate cross-functional resources to ensure the success of your clients. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team. Bonus points for: Experience working at a SaaS company in the CRM, data services space or financial services clients. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. A reasonable estimate of the current range is $88,100.00 - $100,00.00 GBP Base. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .

Business Development Manager - Water Management Field-Based - South Competitive Salary plus Bonus, Benefits, and Company Car Marshalls plc is the UK's leading supplier of hard landscaping, building, and roofing products. Since the 1890s, we have contributed to some of the UK's most iconic landmarks, proudly holding Superbrand status since 2010 and listed as a FTSE 250 company. Our commitment to innovation and sustainability drives our efforts to create a better world through our products and services. At Marshalls, we are pioneers in water management, specialising in advanced drainage solutions and civil engineering products that contribute to sustainable and resilient infrastructure. Our Civils and Drainage division is dedicated to enhancing water management practices across the industry. Join us in our mission to drive meaningful change through innovative water management solutions. As a Business Development Manager focused on Water Management, you will play a vital role in engaging with key water management frameworks, fostering relationships, securing specifications, and influencing project outcomes within the civils, utilities, and infrastructure sectors. This field-based, individual contributor position reports directly to our National Sales Director and covers the Southern territory, focusing on key water suppliers such as Dee Valley Water, Southern Water, Thames Water, Severn Trent, etc. So, what's the mission? In this role, you will proactively identify and deliver high-potential water management projects from concept to completion ("cradle to grave") in your designated region. You will cultivate strong relationships with key specifiers, contractors, and clients to promote Marshalls' innovative drainage, retaining wall, and water management solutions. Collaborating closely with our sales, design, and engineering teams, you will secure robust project specifications and maximise profitable sales pipelines. Additionally, you will work across Marshalls' Business Units to align our Sustainable Drainage Systems (SUDs) offerings with the evolving needs of target sectors and customers. Key Responsibilities: Take ownership of the commercial success and conversion of all Water Management project opportunities within the assigned geographical area. Develop and execute a focused regional Business Plan to achieve water management sales targets and budgets. Engage with Consultant Engineers and Specifiers in the Utilities and Infrastructure markets to drive project specifications and opportunities. Lead early pre-tender engagements, presenting tailored value propositions and collaborating with technical teams to expand the Civils and Drainage portfolio on major projects. Monitor market trends, assess competitor activities, and provide insights to ensure Marshalls maintains its market leadership in water management solutions. Represent Marshalls at industry exhibitions, trade events, and CPD seminars, contributing to strategic initiatives that promote our water management capabilities. Support national sales and marketing objectives, ensuring that regional plans are aligned with company goals and priorities in the water management sector. What are the mission critical skills? Extensive and proven experience in a sales or business development role within construction or infrastructure with excellent negotiation skills. (Candidates with experience in sales roles specifically dealing with water management frameworks and water suppliers are highly desirable) Strong understanding of civil engineering principles, drainage systems, and water management solutions and demonstrable experience of applying this in role. Effective interpersonal and communication skills to foster long-term partnerships. Commercial acumen is a must with the ability to analyse trends, create strategies, and drive results. Effective time management, journey planning, and reporting capabilities. Degree in Civil or Environmental Engineering or a related field. Familiarity with industry regulations, standards, and best practices. What's in it for you? This is an exciting opportunity to shape the future of water management solutions, driving innovation and contributing to impactful projects that enhance communities and protect the environment. You will work with industry-leading products and collaborate with a passionate team dedicated to making a difference. If you are motivated by delivering effective solutions in a dynamic environment, we would love to hear from you! Benefits Include: Company Car 34 days per annum or the equivalent in hours (inclusive of bank holidays) (35 days in Scotland) Health care cash plan - support with Dental, Optical, Prescription costs and many more! Enhanced Maternity, Paternity, and Adoption pay and leave Cycle to work scheme Employee discount on Marshalls and Marley products Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website:

We are seeking a talented individual to join our Workforce Transformation Consulting team at Mercer. This role will be based in London or other UK locations. This is a hybrid role that has a requirement of working at least three days a week in the office. Fair Pay Consultant Do you have experience within Reward/Compensation? Would you like to specialise your skills within Local Pay Gap Compliance, Pay Equity and/or Pay Transparency Consulting? This is a highly topical growth area to assist our clients in relation to the upcoming EU Pay Transparency Directive and local UK and Ireland Pay Gap Reporting. Working within a team of experts in this area, and as part of the wider Workforce Transformation Consulting team, you will have the opportunity to lead on client projects and support on larger client projects. Due to the growth in this space, this role has significant opportunities for progression, across the UK, EU and potentially globally, with potential to support on more strategic DEI projects too. Within this role: You will work on projects around pay equity, local pay gap compliance reporting and pay transparency journeys. You will build a thorough understanding of each client's business goals, strategies, culture and organisation and partner effectively, to accelerate their Pay Equity strategy. You will peer review UK & Ireland Pay Gap projects, advise clients on increasing demand for EU legislative support and connect the dots to wider global pay equity work. Over time, you will seek to build your expertise to lead end-to-end pay equity, pay transparency strategy projects, including analysis, workshops and action plan creation. We will count on you to: Delegate and review pay gap analysis (including excel analysis) and present compliance-based reports. Lead client presentations and share recommendations with clients connecting to broader solutions. Support in the facilitation of executive workshops and presentations Work on project teams collaboratively with project management ownership. Lead project workstreams and small- to mid-sized projects in the areas of Pay Equity and Pay Transparency. Start to participate in sales and new business development by looking for opportunities to expand revenue from existing clients and by supporting prospecting efforts with new clients. What you need to have: Good experience of local pay gap compliance and/or pay equity analysis and/or people analytics and / or pay transparency, could include experience either within consulting or in house rewards. Experience managing small- to mid-sized projects Knowledge /understanding of the UK and Ireland Gender Pay Gap legislation and EU Pay Transparency Directive Excellent Excel skills High attention to detail with the ability to identify small errors and their causes. Ability to manage many schedules and priorities simultaneously with little guidance on complex work steps and juggle many projects at once. Ability to explain complex concepts and technical findings to non-technical audiences. Ability to work independently and generate a concise story about complex data. Clear written and verbal communication and client relationship building skills. Team working skills, working with colleagues across various disciplines within projects and own team. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The Straumann Group is a globally leading provider in the field of aesthetic dentistry. We combine experience, scientific evidence, and innovation with passion and are committed to uncompromising quality to offer dental professionals and patients worldwide the best possible solutions. As a pioneer and market leader in dental implantology, we have consistently expanded our product portfolio in recent years. Today, we are active in all areas of aesthetic dentistry, ranging from tooth preservation, regeneration, restoration, orthodontics with transparent aligner trays to tooth loss. As part of our Commercial Excellence team in the Northern European Hub (NEH), we are looking for a Business Intelligence Analyst who is passionate about turning data into insight, data architecture, and process optimisation. This role offers a unique combination of responsibilities across CRM, data quality, AI-driven innovation, and market intelligence. You'll also be hands-on with Salesforce, supporting both users and platform development. If you're data-minded, driven, and eager to learn, this is a great opportunity to develop within a forward-thinking team supporting multiple geographies and business units. Key Responsibilities CRM Management & Commercial Analytics Support the day-to-day operation, development and optimisation of our CRM systems including Salesforce and Pitcher platforms. Actively participate with our Global/Regional teams in testing new features and assisting with platform improvements. Provide hands-on support to end users and contribute to capability-building initiatives and user training. Analyse and share data to drive understanding of platform adoption and utilization (internal and external), customer experience and engagement, and campaign effectiveness. Identify behavioural trends and patterns to support go-to-market strategy. Data Quality & Integrity Ensure CRM data landscape across SAP CRM and Salesforce is accurate, consistent, and complete. Run data quality checks, provide visibility and monitoring tools, and support data cleansing initiatives. Collaborate with business users to drive data ownership and governance best practices. Business Intelligence & Reporting Design and deliver reporting and dashboards using Power BI and Salesforce Analytics (CRMA). Analyse commercial and operational data to generate actionable insights. AI & Digital Tools Leverage AI-based solutions (e.g. predictive analytics, automated insights, anomaly detection) to improve performance tracking, decision-making and process optimisation. Explore opportunities to automate routine reports and processes. Stay informed on emerging tools and help integrate them into our BI/CRM ecosystem. Market Intelligence & Strategy Support Collect and analyse data on market trends, competitors, and customer needs. Support development of internal market insight packs and dashboards. Assist in strategic reviews, commercial planning cycles and GTM using internal and external data. Who You Are Driven, analytical, data-curious, and enthusiastic about learning and problem-solving. A strong communicator who can explain data insights to various audiences. Passionate about data, business intelligence, and digital transformation. Bachelor's degree in business, data & tech, or a related field. Ability to work in a dynamic, fast-paced environment and adapt to changing priorities. Preferred: Experience with CRM systems in business, preferably: Salesforce, SAP CRM, Power BI, Alteryx or similar tools. Previous experience in a data/analyst/sales operation's role. Exposure to and experience with AI tools, data modelling, and automation technologies. What You'll Gain A dynamic learning and development journey with plenty of growth opportunities. Involvement in shaping the future of Straumann's commercial data, strategy and digital platform optimisation. Hands-on experience, training and development with leading platforms like Salesforce, Pitcher, PowerBI and Alteryx. Involvement in globally led initiatives, and exposure to stakeholders across our northern hub countries and business units. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Location This position is located at 14-16 Market Place, Kingston upon Thames, City of London, KT11JP United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet's ethos transcends our data ecosystem and commitment to innovation; our people-centric approach empowers our customers to realize impactful and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding, driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in partnership with the Implementation team to ensure that new customers adopt Powerfleet's solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders, establishing and nurturing relationships to set the foundation for a successful, long-term partnership. Establish an account plan with clear objectives, actions and success metrics, aligning Powerfleet's capabilities with the customer's business goals. Track and manage the ongoing execution of key actions as identified in the Account Plan. Relationship Management & Customer Advocacy Serve as the primary point of contact for assigned accounts, building and maintaining trusted partnerships. Be the voice of the customer, advocating for their needs and ensuring continuous engagement. Take responsibility for driving resolution of customer challenges in collaboration with internal stakeholders Stay informed on technological advancements, industry trends and best practices to provide strategic recommendations. Proactive Engagement & Value Delivery Monitor and drive product adoption through ongoing education and coaching, ensuring that customers are using Powerfleet's solution effectively to derive business value. Monitor customer health metrics, proactively addressing challenges and identifying opportunities for improvement. Close the loop on customer feedback, ensuring that survey results and insights drive tangible action. Review customer progress through formal and regular business reviews, demonstrating ROI and uncovering opportunities for further engagement. Collaboration & Cross-Functional Partnership Work closely with Sales, Product, Support, Finance and Operations to ensure a seamless customer experience. Share customer insights to drive continuous improvement and enhance Powerfleet's offerings. Keep Powerfleet leadership informed of critical escalations and risks associated with the customer relationship. Retention & Expansion Identify growth opportunities within existing accounts, presenting relevant upsell and cross-sell solutions in collaboration with Sales. Proactively manage contract delivery and renewals by understanding customer needs and aligning them with Powerfleet's evolving capabilities. Partner with Sales to expand our footprint within customer organizations in alignment with Powerfleet's strategic objectives. Reporting & Insights Track and analyze customer engagement, usage trends, and key success metrics. Provide data-driven insights to inform Powerfleet's customer engagement strategies. Qualifications Required Skills & Experience 3+ years in customer success, account management, or a related customer-facing role within a B2B or SaaS environment. Strong ability to analyze and interpret customer data to identify opportunities for improvement. Business acumen: revenue and growth awareness, financial literacy, strategic thinking Self-driven and motivated to drive outcomes and value for customers, using a methodical and strategic approach. Excellent relationship-building and communication skills. Passion for helping customers leverage technology to drive business success. Ability to work cross-functionally and collaborate with internal teams. Preferred Skills Experience in SaaS, IoT, logistics, or asset management industries. Familiarity with customer success tools and CRM platforms. Strong problem-solving skills and ability to work in a fast-paced environment. Education Bachelor's degree in Business, Communications, or a related field preferred. OR 7 years of experience? Key Performance Indicators NPS results Relationship CSAT results Churn rate Net Revenue Retention Equal Employment Opportunity Statement Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we're proud to be a workplace that reflects the communities we serve

Join a market leading Legal Recruitment Function at a Global listed business Role available for candidates with Legal, Sales or Recruitment experience. About Our Client Build Your Success: As a leading global recruitment agency, Michael Page offers unparalleled growth and achievement potential. The Power of Recruitment: Elevate your sales expertise as a Recruitment Consultant. Combine your skills with our industry-leading training programs to become a true expert in recruitment. Rewarding Compensation: Enjoy a competitive base salary, tailored to your experience, plus uncapped commission and bonuses that offer unlimited earning potential. Fast-Track Your Career: At Michael Page, promotions typically occur every 12-18 months, giving you clear and attainable opportunities for career advancement. Work-Life Balance: Enjoy the flexibility of hybrid working, supported by our cutting-edge technology and tools. Global Reach: As part of our international network, you'll have access to global opportunities and clients. Embrace Inclusion: Michael Page values diversity and welcomes individuals from all backgrounds to contribute their unique perspectives. Join our inclusive culture. Job Description As a Recruitment Consultant at Michael Page, you will be the bridge between businesses seeking exceptional talent and candidates looking for their ideal roles. Your responsibilities will include: Building and nurturing relationships with clients, while proactively pursuing new business opportunities. Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches. Negotiating terms and fees to create mutually beneficial partnerships. Becoming an industry expert by networking and staying ahead of market trends. Attracting top talent through effective candidate engagement strategies. Guiding clients and candidates through the interview and offer process, ensuring a smooth and professional experience. Collaborating within a high-performing team, motivating each other to achieve outstanding results. The Successful Applicant This role is open to experienced recruiters or commercially driven individuals from the legal or sales sectors who are looking to transition into a fast-paced, rewarding industry. We are looking for: Experienced Legal Recruitment Consultants: If you have a proven track record in legal recruitment and are seeking new opportunities to excel, we want to hear from you! Career Changers: If you're ready to embrace a new challenge and see recruitment as an exciting opportunity, we welcome your application! Sales Superstars: Bring your sales experience (12 months or more) and transferable skills to thrive in the world of recruitment. What's on Offer In addition to a basic salary, bonus, benefits and first in class training, the successful candidate will have access to the following, which will allow them to excel in their post: Permanent desk partnering with a wide range of law firms - from leading US and City firms to specialist boutiques A high-demand market with strong client need and long-term growth prospects A healthy mix of established client relationships and new business opportunities If this role is of interest, please apply to this advert.