Job Description
Claims Officer
3 months
16 PAYE+ holiday ph
35 hours pw
Leeds/ Hybrid
Hamilton Woods Associates are currently recruiting for a Claims Officer for a public sector organisation, on an initial 3 month basis in West Yorkshire. The role will be responsible for providing a customer focused insurance and claims handling service.
Duties and Responsibilities of the Claims Officer:
- Managing own caseload from first notification to settlement, for a variety of claims such as property damage, employers/ public liability and housing condition (disrepair)
- Effectively co-ordinating and managing the progression of case
- Ensuring compliance with regulatory requirements and deadlines
- Drafting witness statements to record accurate version of events
- Negotiating with third party solicitors on all housing disrepair claims to reach amicable settlements
- Reviewing documents to assess claims and make decisions on liability
- Proactively working to de-escalate potential claims
Requirements of the Claims Officer:
- Experience within housing
- Strong communicator with the ability to deal with challenging situations
- Previous insurance claims experience, including the handling of investigation cases eg damage claims and personal injury
- Housing litigation experience would be beneficial but not essential eg housing condition/ disrepair
To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
