Residential Underwriter London I'm currently working on an exciting opportunity with a growing specialist insurance business in London. The role would suit an experienced Underwriter, Solicitor, Legal Executive, Conveyancer or Fee Earner with a strong background in residential property transactions. The successful candidate will be responsible for underwriting residential and commercial risks, assessing and managing risk within agreed authority, building relationships with clients, solicitors and brokers, and supporting the development of residential products and wider business initiatives. Underwriting and product training will be provided. London Hybrid Interested? Message me directly or apply below.
Oct 05, 2026
Full time
Residential Underwriter London I'm currently working on an exciting opportunity with a growing specialist insurance business in London. The role would suit an experienced Underwriter, Solicitor, Legal Executive, Conveyancer or Fee Earner with a strong background in residential property transactions. The successful candidate will be responsible for underwriting residential and commercial risks, assessing and managing risk within agreed authority, building relationships with clients, solicitors and brokers, and supporting the development of residential products and wider business initiatives. Underwriting and product training will be provided. London Hybrid Interested? Message me directly or apply below.
An exciting opportunity to build a career in financial services Our client is looking for a bright, ambitious graduate to join their growing team in a role that offers excellent training, exposure to senior people and a genuine opportunity to build a long-term career. This is not a typical graduate position. From day one, you will be involved in live commercial transactions, working alongside experienced colleagues and gaining an understanding of how deals are assessed, structured and progressed. You will have the opportunity to develop your knowledge across finance, commercial analysis, sales and relationship management, giving you a fantastic foundation from which to progress within the business. What will you be doing? You will work closely with an experienced team, supporting a variety of commercial projects and transactions. Your responsibilities will develop as your knowledge and confidence grow and could include: Supporting the team with live commercial transactions and projects. Researching opportunities and gathering market information. Working with internal teams to progress transactions from start to finish. Preparing reports, presentations and supporting documentation. Analysing information and maintaining accurate records. Monitoring activity and keeping track of ongoing opportunities. Building relationships with colleagues, customers and external business contacts. Attending meetings and gaining exposure to experienced commercial professionals. Supporting business development and strategic projects. Looking for ways to improve processes and make things work more efficiently. You will initially receive hands-on training and support, working alongside experienced members of the team. As your knowledge develops, you will be given increasing responsibility and the opportunity to take ownership of your own work. What are we looking for? We are looking for someone who is bright, commercially minded and hungry to learn. You will ideally have: A degree in Business, Economics, Finance, Management or a related subject. Good Excel skills and confidence working with numbers. Strong analytical and problem-solving ability. Excellent attention to detail. Confident written and verbal communication skills. Good organisation and time-management skills. The ability to manage several tasks and deadlines at the same time. A professional and confident approach when dealing with people. The ability to work independently while also contributing to a wider team. Previous experience in financial services or asset finance would be an advantage, but it is not essential. We are more interested in finding someone with the right attitude, intelligence and potential to learn and develop. Why this opportunity? This is an excellent opportunity for a graduate who doesn't want to be stuck doing the same thing every day. You will gain exposure to different areas of the business, work with experienced professionals and develop valuable commercial and financial skills. As you progress, there will be opportunities to take on more responsibility and develop your career within the wider organisation. If you are ambitious, confident, curious and keen to build a career rather than simply find a job, this could be an excellent opportunity for you Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Oct 05, 2026
Full time
An exciting opportunity to build a career in financial services Our client is looking for a bright, ambitious graduate to join their growing team in a role that offers excellent training, exposure to senior people and a genuine opportunity to build a long-term career. This is not a typical graduate position. From day one, you will be involved in live commercial transactions, working alongside experienced colleagues and gaining an understanding of how deals are assessed, structured and progressed. You will have the opportunity to develop your knowledge across finance, commercial analysis, sales and relationship management, giving you a fantastic foundation from which to progress within the business. What will you be doing? You will work closely with an experienced team, supporting a variety of commercial projects and transactions. Your responsibilities will develop as your knowledge and confidence grow and could include: Supporting the team with live commercial transactions and projects. Researching opportunities and gathering market information. Working with internal teams to progress transactions from start to finish. Preparing reports, presentations and supporting documentation. Analysing information and maintaining accurate records. Monitoring activity and keeping track of ongoing opportunities. Building relationships with colleagues, customers and external business contacts. Attending meetings and gaining exposure to experienced commercial professionals. Supporting business development and strategic projects. Looking for ways to improve processes and make things work more efficiently. You will initially receive hands-on training and support, working alongside experienced members of the team. As your knowledge develops, you will be given increasing responsibility and the opportunity to take ownership of your own work. What are we looking for? We are looking for someone who is bright, commercially minded and hungry to learn. You will ideally have: A degree in Business, Economics, Finance, Management or a related subject. Good Excel skills and confidence working with numbers. Strong analytical and problem-solving ability. Excellent attention to detail. Confident written and verbal communication skills. Good organisation and time-management skills. The ability to manage several tasks and deadlines at the same time. A professional and confident approach when dealing with people. The ability to work independently while also contributing to a wider team. Previous experience in financial services or asset finance would be an advantage, but it is not essential. We are more interested in finding someone with the right attitude, intelligence and potential to learn and develop. Why this opportunity? This is an excellent opportunity for a graduate who doesn't want to be stuck doing the same thing every day. You will gain exposure to different areas of the business, work with experienced professionals and develop valuable commercial and financial skills. As you progress, there will be opportunities to take on more responsibility and develop your career within the wider organisation. If you are ambitious, confident, curious and keen to build a career rather than simply find a job, this could be an excellent opportunity for you Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Trade Union & Industrial Relations Manager - 12 months contract London - Hybrid (3 days in office) Daye rate: £700 - £1000 (Inside IR35) A leading international financial services organisation is seeking an experienced Trade Union & Industrial Relations Manager on a 12 months contract to lead and shape its industrial relations strategy across the UK and wider EMEA region. This is a senior-level opportunity for an accomplished IR professional with deep expertise in trade union engagement, employee representation, workforce consultation, and employment legislation. You'll play a critical role in influencing business strategy, advising senior stakeholders, and ensuring best practice industrial relations frameworks are embedded across a complex, fast-paced environment. Reporting into senior HR leadership, you will be responsible for developing and executing a proactive industrial relations strategy that supports organisational objectives whilst ensuring compliance with evolving employment legislation. You will act as a trusted adviser to senior leaders on union relations, workforce engagement, employee voice, and industrial relations risk management. Key responsibilities will include: Developing and implementing industrial relations strategy across the UK and EMEA. Providing expert guidance on trade union rights, recognition processes, employee representation, and workforce consultation. Managing trade union recognition requests and supporting responses to formal recognition proceedings. Leading negotiations relating to union access agreements and ensuring effective implementation. Building and maintaining constructive relationships with trade unions, regulators, and key external stakeholders. Supporting employee forums and consultation structures to strengthen employee engagement and communication. Delivering education and training programmes to managers on industrial relations best practice and trade union engagement. Establishing governance frameworks, reporting, metrics, and risk management processes relating to industrial relations activity. Monitoring emerging industrial relations trends and providing data-driven recommendations to leadership teams. Experience We're looking for an industrial relations specialist who can operate confidently at executive level and influence complex business decisions. You will bring: Significant experience in Industrial Relations, Employee Relations, Trade Union Engagement, or a related senior HR discipline. Strong knowledge of UK trade union legislation and employment law. Financial services sector experience Demonstrable experience managing union relationships, recognition matters, consultation processes, and industrial relations programmes. Excellent stakeholder management skills with the ability to influence senior leaders and navigate complex organisational environments. Strong negotiation and conflict resolution capabilities. A commercial mindset with the ability to balance employee, regulatory, and business priorities. Strong analytical skills with experience using data and insights to shape strategy and mitigate risk. Experience within a regulated, corporate, financial services, or similarly complex environment would be highly advantageous. If you are an experienced Industrial Relations professional looking for an opportunity to make a significant strategic impact, we'd welcome a confidential conversation. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Oct 05, 2026
Full time
Trade Union & Industrial Relations Manager - 12 months contract London - Hybrid (3 days in office) Daye rate: £700 - £1000 (Inside IR35) A leading international financial services organisation is seeking an experienced Trade Union & Industrial Relations Manager on a 12 months contract to lead and shape its industrial relations strategy across the UK and wider EMEA region. This is a senior-level opportunity for an accomplished IR professional with deep expertise in trade union engagement, employee representation, workforce consultation, and employment legislation. You'll play a critical role in influencing business strategy, advising senior stakeholders, and ensuring best practice industrial relations frameworks are embedded across a complex, fast-paced environment. Reporting into senior HR leadership, you will be responsible for developing and executing a proactive industrial relations strategy that supports organisational objectives whilst ensuring compliance with evolving employment legislation. You will act as a trusted adviser to senior leaders on union relations, workforce engagement, employee voice, and industrial relations risk management. Key responsibilities will include: Developing and implementing industrial relations strategy across the UK and EMEA. Providing expert guidance on trade union rights, recognition processes, employee representation, and workforce consultation. Managing trade union recognition requests and supporting responses to formal recognition proceedings. Leading negotiations relating to union access agreements and ensuring effective implementation. Building and maintaining constructive relationships with trade unions, regulators, and key external stakeholders. Supporting employee forums and consultation structures to strengthen employee engagement and communication. Delivering education and training programmes to managers on industrial relations best practice and trade union engagement. Establishing governance frameworks, reporting, metrics, and risk management processes relating to industrial relations activity. Monitoring emerging industrial relations trends and providing data-driven recommendations to leadership teams. Experience We're looking for an industrial relations specialist who can operate confidently at executive level and influence complex business decisions. You will bring: Significant experience in Industrial Relations, Employee Relations, Trade Union Engagement, or a related senior HR discipline. Strong knowledge of UK trade union legislation and employment law. Financial services sector experience Demonstrable experience managing union relationships, recognition matters, consultation processes, and industrial relations programmes. Excellent stakeholder management skills with the ability to influence senior leaders and navigate complex organisational environments. Strong negotiation and conflict resolution capabilities. A commercial mindset with the ability to balance employee, regulatory, and business priorities. Strong analytical skills with experience using data and insights to shape strategy and mitigate risk. Experience within a regulated, corporate, financial services, or similarly complex environment would be highly advantageous. If you are an experienced Industrial Relations professional looking for an opportunity to make a significant strategic impact, we'd welcome a confidential conversation. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Job description: Job Title: Commercial Account Executive Location: Eastleigh Onsite role Hours: Monday - Friday Salary: £33 - £50 K (Neg) Cowell Recruitment are delighted to be assisting our clients in their search for a Commercial Account Executive based in Eastleigh. Due to expansion, an exciting position has become available for a Commercial Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. The Role: We are seeking a highly motivated and experienced Insurance Account Executive to join our busy and friendly team. In this pivotal role, you will be responsible for managing a portfolio of commercial and/or personal lines clients, providing outstanding service, and building lasting relationships. You will be a key point of contact for clients, ensuring their insurance needs are met efficiently and effectively. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Why Join Us? Competitive basic salary of up to £50 K (Neg / DOE) 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4 x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cash-plan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance policies at discounted rates Access to hundreds of high-street retailer discounts You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Enhanced maternity & paternity policies Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 08:30 am - 5:00 pm Monday - Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the right to work full time (RTW) will be considered for this role. E&OE . Job Type: Full-time
Oct 05, 2026
Full time
Job description: Job Title: Commercial Account Executive Location: Eastleigh Onsite role Hours: Monday - Friday Salary: £33 - £50 K (Neg) Cowell Recruitment are delighted to be assisting our clients in their search for a Commercial Account Executive based in Eastleigh. Due to expansion, an exciting position has become available for a Commercial Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. The Role: We are seeking a highly motivated and experienced Insurance Account Executive to join our busy and friendly team. In this pivotal role, you will be responsible for managing a portfolio of commercial and/or personal lines clients, providing outstanding service, and building lasting relationships. You will be a key point of contact for clients, ensuring their insurance needs are met efficiently and effectively. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Why Join Us? Competitive basic salary of up to £50 K (Neg / DOE) 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4 x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cash-plan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance policies at discounted rates Access to hundreds of high-street retailer discounts You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Enhanced maternity & paternity policies Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 08:30 am - 5:00 pm Monday - Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the right to work full time (RTW) will be considered for this role. E&OE . Job Type: Full-time
Role: Vehicle Technician and Customer Service Executive Contract: Permanent Salary: Up to £29,000 dependent on experience Location: Shirley Solihull B90 Benefits: Free parking, 25 days holiday plus Bank Holidays, enhanced pension scheme and automotive discount benefits We are working on behalf of an award winning organisation experiencing fantastic organic growth, which ranks in the top 50 companies within their industry sector in the UK. Due to their continued expansion, they are seeking to recruit an experienced Vehicle Maintenance and Customer Service Executive, to join their existing Vehicle Maintenance team reporting to the Operations Manager. For the successful candidate, there will be opportunities for further progression as the business continues to accelerate and grow into new markets. This role will be focused on providing technical support to customers and a variety of stakeholders. A strong understanding of the motor trade is essential for this position, supported ideally with a NVQ level 2 or equivalent in Motor Vehicle Mechanics. The successful candidate must have the ability to challenge and negotiate in a professional manner. Previous experience in a vehicle workshop or car dealership environment would be preferable. This is a full-time position office based position working Monday to Friday 9am until 5.30pm. This is a fast paced and dynamic environment whereby you can add value utilising your technical vehicle knowledge to ensure the business operates within SLAs, improves quality of repairs, reduces costs and downtime whilst maintaining a best in class service for customers. Role and responsibilities: As a Vehicle Maintenance Customer Service Executive, you will utilise your vehicle knowledge to provide technical support to customers and closely liaise with workshops and dealerships Ensuring proactive management of all service maintenance and repair events Monitoring vehicle telematics across a broad base of customers to provide proactive maintenance and repair intervention Conducting daily reviews with the Operations team to reduce any delay in the repair process Liaising with workshops and dealers to closely manage and challenge costs with all vehicle lifecycle activity costs such as MOTs, service, maintenance and repairs Ability to track trend types and make the right commercial decisions based on knowledge Constant chasing up of vehicles using 1link system and authorising work with set SLA's Provide a best in class service by closely handling customer needs in an efficient manner from start to finish with a satisfactory conclusion Regularly liaise with a variety of internal colleagues, suppliers and stakeholders in a professional manner by phone and email Daily use of internal CRMs and Microsoft packages such as Excel Skills and experience required: Proven demonstrable work history in a workshop, dealership or garage NVQ Level 2 / City & Guilds equivalent in Motor Vehicle Mechanics desirable Must have a technical / mechanical understanding of all aspects of vehicle service, repairs and maintenance for credibility when liaising with stakeholders Excellent verbal and written communication skills is essential Proactive nature as well as ability to react to urgent situations Strong organisational and planning skills Ability to build relationships and positively challenge or negotiate Team player Understanding of 1Link functionality Strong time management skills and the ability to prioritise effectively Benefits 25 days holiday plus Bank Holidays Enhanced pension scheme Automotive benefits relating to MOTs and breakdowns Modern office environment Free parking available onsite If you have the relevant skills and experience, and actively seeking a new office based role utilising your Customer Service and Vehicle Technician / Workshop skills with an exciting and growing company then please apply today!
Oct 05, 2026
Full time
Role: Vehicle Technician and Customer Service Executive Contract: Permanent Salary: Up to £29,000 dependent on experience Location: Shirley Solihull B90 Benefits: Free parking, 25 days holiday plus Bank Holidays, enhanced pension scheme and automotive discount benefits We are working on behalf of an award winning organisation experiencing fantastic organic growth, which ranks in the top 50 companies within their industry sector in the UK. Due to their continued expansion, they are seeking to recruit an experienced Vehicle Maintenance and Customer Service Executive, to join their existing Vehicle Maintenance team reporting to the Operations Manager. For the successful candidate, there will be opportunities for further progression as the business continues to accelerate and grow into new markets. This role will be focused on providing technical support to customers and a variety of stakeholders. A strong understanding of the motor trade is essential for this position, supported ideally with a NVQ level 2 or equivalent in Motor Vehicle Mechanics. The successful candidate must have the ability to challenge and negotiate in a professional manner. Previous experience in a vehicle workshop or car dealership environment would be preferable. This is a full-time position office based position working Monday to Friday 9am until 5.30pm. This is a fast paced and dynamic environment whereby you can add value utilising your technical vehicle knowledge to ensure the business operates within SLAs, improves quality of repairs, reduces costs and downtime whilst maintaining a best in class service for customers. Role and responsibilities: As a Vehicle Maintenance Customer Service Executive, you will utilise your vehicle knowledge to provide technical support to customers and closely liaise with workshops and dealerships Ensuring proactive management of all service maintenance and repair events Monitoring vehicle telematics across a broad base of customers to provide proactive maintenance and repair intervention Conducting daily reviews with the Operations team to reduce any delay in the repair process Liaising with workshops and dealers to closely manage and challenge costs with all vehicle lifecycle activity costs such as MOTs, service, maintenance and repairs Ability to track trend types and make the right commercial decisions based on knowledge Constant chasing up of vehicles using 1link system and authorising work with set SLA's Provide a best in class service by closely handling customer needs in an efficient manner from start to finish with a satisfactory conclusion Regularly liaise with a variety of internal colleagues, suppliers and stakeholders in a professional manner by phone and email Daily use of internal CRMs and Microsoft packages such as Excel Skills and experience required: Proven demonstrable work history in a workshop, dealership or garage NVQ Level 2 / City & Guilds equivalent in Motor Vehicle Mechanics desirable Must have a technical / mechanical understanding of all aspects of vehicle service, repairs and maintenance for credibility when liaising with stakeholders Excellent verbal and written communication skills is essential Proactive nature as well as ability to react to urgent situations Strong organisational and planning skills Ability to build relationships and positively challenge or negotiate Team player Understanding of 1Link functionality Strong time management skills and the ability to prioritise effectively Benefits 25 days holiday plus Bank Holidays Enhanced pension scheme Automotive benefits relating to MOTs and breakdowns Modern office environment Free parking available onsite If you have the relevant skills and experience, and actively seeking a new office based role utilising your Customer Service and Vehicle Technician / Workshop skills with an exciting and growing company then please apply today!
Senior Events Executive - Global financial services company - Salary up to £55,000 plus bonus and benefits - Initial 12 month fixed term contract - Hybrid working (3 days in Central London office and 2 days from home) We're looking for an experienced Events & Sponsorship professional to join a growing marketing team on a fixed-term basis. This is a varied role for someone who enjoys bringing events and marketing campaigns to life, building strong relationships with stakeholders and suppliers, and creating engaging experiences for clients and prospects. You'll take responsibility for a broad programme of events, sponsorships and integrated marketing activity, working with teams across the business to deliver high-quality events and campaigns that support engagement, brand awareness and wider commercial objectives. You'll be involved in: Supporting the development and delivery of an annual events and sponsorship programme. Managing the planning and delivery of in-person and virtual events, including conferences, webinars, networking events and sponsored activities. Working closely with internal teams to deliver engaging client and prospect experiences. Managing event budgets and monitoring commercial performance and ROI. Sourcing and managing venues, suppliers, agencies and event technology providers. Coordinating registrations, communications, hospitality and event logistics. Maximising sponsorship opportunities through effective activation and supporting marketing campaigns. Developing integrated marketing campaigns to promote events and sponsorship activity. Creating engaging content including invitations, email communications, presentations and promotional materials. Producing post-event reports and analysing performance to identify insights and improvements. You'll ideally have: Previous experience in events, sponsorship or marketing role. Experience of events within financial services, banking, professional services or similar A proven track record of managing events from initial planning through to delivery and evaluation. Strong project management skills and the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills, including copywriting. Strong stakeholder management and relationship-building skills. Experience managing budgets and working with external suppliers and partners. Experience with event management and webinar platforms such as Cvent, Zoom Webinar or similar. A creative and proactive approach, with the ability to come up with ideas and turn them into successful activity.
Oct 05, 2026
Full time
Senior Events Executive - Global financial services company - Salary up to £55,000 plus bonus and benefits - Initial 12 month fixed term contract - Hybrid working (3 days in Central London office and 2 days from home) We're looking for an experienced Events & Sponsorship professional to join a growing marketing team on a fixed-term basis. This is a varied role for someone who enjoys bringing events and marketing campaigns to life, building strong relationships with stakeholders and suppliers, and creating engaging experiences for clients and prospects. You'll take responsibility for a broad programme of events, sponsorships and integrated marketing activity, working with teams across the business to deliver high-quality events and campaigns that support engagement, brand awareness and wider commercial objectives. You'll be involved in: Supporting the development and delivery of an annual events and sponsorship programme. Managing the planning and delivery of in-person and virtual events, including conferences, webinars, networking events and sponsored activities. Working closely with internal teams to deliver engaging client and prospect experiences. Managing event budgets and monitoring commercial performance and ROI. Sourcing and managing venues, suppliers, agencies and event technology providers. Coordinating registrations, communications, hospitality and event logistics. Maximising sponsorship opportunities through effective activation and supporting marketing campaigns. Developing integrated marketing campaigns to promote events and sponsorship activity. Creating engaging content including invitations, email communications, presentations and promotional materials. Producing post-event reports and analysing performance to identify insights and improvements. You'll ideally have: Previous experience in events, sponsorship or marketing role. Experience of events within financial services, banking, professional services or similar A proven track record of managing events from initial planning through to delivery and evaluation. Strong project management skills and the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills, including copywriting. Strong stakeholder management and relationship-building skills. Experience managing budgets and working with external suppliers and partners. Experience with event management and webinar platforms such as Cvent, Zoom Webinar or similar. A creative and proactive approach, with the ability to come up with ideas and turn them into successful activity.
IDEX Consulting in Watford is seeking a Commercial Account Executive to take ownership of an existing insurance portfolio. The role offers the opportunity to manage a £250k-£260k income book from day one, with dedicated broking support and a realistic pathway for growth alongside ongoing client relationship management. You will focus on retaining and developing the portfolio, meeting high-end SME and smaller corporate clients, and leveraging the established relationships to generate new business
Oct 05, 2026
Full time
IDEX Consulting in Watford is seeking a Commercial Account Executive to take ownership of an existing insurance portfolio. The role offers the opportunity to manage a £250k-£260k income book from day one, with dedicated broking support and a realistic pathway for growth alongside ongoing client relationship management. You will focus on retaining and developing the portfolio, meeting high-end SME and smaller corporate clients, and leveraging the established relationships to generate new business
Director of Technology and Business Change This is a rare opportunity to define and deliver an IT and business transformation strategy within a purpose led organisation at a pivotal point in its journey. You will shape a clear and practical roadmap for modernising systems, improving services, and enabling meaningful change for local communities. Client Details Our client is a well established, values driven not for profit organisation supporting thousands of customers across the North West. With a strong commitment to community impact, they provide essential services that improve lives and create opportunities for people to thrive. They have 600 employees and serve 20,000 homes. Following recent growth and organisational change, the organisation is now focused on modernising how it operates. Significant investment has already been made in core systems and service delivery, and the next phase is to strengthen technology capability and embed sustainable, organisation wide transformation. The focus is on building on that existing investment and making sure it delivers consistent outcomes in practice. The culture is diverse, inclusive, and highly collaborative, with a strong emphasis on teamwork, shared purpose, and supporting people through change. Description This is a broad and influential leadership role with responsibility across IT and Transformation. The core purpose is to bring clarity and direction to an evolving technology landscape, defining a practical IT and digital strategy and roadmap that supports wider transformation objectives. You will lead a capable and established team, ensuring day to day IT services remain stable, resilient, and effective, while driving longer term improvements across systems, data, and ways of working. A key part of the role will be shaping how technology enables frontline services, improving integration across core platforms, and helping the organisation make better use of data to support insight led decision making. Alongside this, you will play a central role in business transformation, working across the organisation to embed new systems, improve processes, and support colleagues through change. This is an opportunity to join at a point where key platforms are already in place, and where strong leadership is needed to unlock value, reduce complexity, and create a clear and sustainable path forward. Profile We are looking for a proven Director of Technology who can balance strategic thinking with delivery focus. You will bring: Experience leading enterprise IT and business transformation within a complex organisation Senior leadership experience at IT Director, DDaT Director or equivalent level Strong knowledge of IT services, infrastructure, enterprise systems, cyber security, and data strategy A track record of delivering large scale change and service improvement programmes Experience modernising and simplifying legacy technology environments Strong governance, commercial and risk management capability The ability to influence at Board and Executive level Experience leading organisational and cultural change Strong people leadership and stakeholder engagement skills Experience within housing, regulated industries, public sector, or customer focused operational environments would be advantageous Most importantly, you will be a pragmatic and empathetic leader who combines strategic capability with a strong focus on service, people, and outcomes. Job Offer Salary up to £100,000 Generous annual leave - starting at 30 days Hybrid working & flexibility - supporting work-life balance Enhanced maternity, paternity & adoption pay Free on-site parking at key office locations Pension schemes with life insurance cover Healthcare cash plan - claim back costs for dental, optical, physio & more Learning & development opportunities - grow your career Volunteer days - up to 5 paid days to give back Closing Date 16th October Interviews/Assessments will take place in person on Monday 9th November in Bolton.
Oct 05, 2026
Full time
Director of Technology and Business Change This is a rare opportunity to define and deliver an IT and business transformation strategy within a purpose led organisation at a pivotal point in its journey. You will shape a clear and practical roadmap for modernising systems, improving services, and enabling meaningful change for local communities. Client Details Our client is a well established, values driven not for profit organisation supporting thousands of customers across the North West. With a strong commitment to community impact, they provide essential services that improve lives and create opportunities for people to thrive. They have 600 employees and serve 20,000 homes. Following recent growth and organisational change, the organisation is now focused on modernising how it operates. Significant investment has already been made in core systems and service delivery, and the next phase is to strengthen technology capability and embed sustainable, organisation wide transformation. The focus is on building on that existing investment and making sure it delivers consistent outcomes in practice. The culture is diverse, inclusive, and highly collaborative, with a strong emphasis on teamwork, shared purpose, and supporting people through change. Description This is a broad and influential leadership role with responsibility across IT and Transformation. The core purpose is to bring clarity and direction to an evolving technology landscape, defining a practical IT and digital strategy and roadmap that supports wider transformation objectives. You will lead a capable and established team, ensuring day to day IT services remain stable, resilient, and effective, while driving longer term improvements across systems, data, and ways of working. A key part of the role will be shaping how technology enables frontline services, improving integration across core platforms, and helping the organisation make better use of data to support insight led decision making. Alongside this, you will play a central role in business transformation, working across the organisation to embed new systems, improve processes, and support colleagues through change. This is an opportunity to join at a point where key platforms are already in place, and where strong leadership is needed to unlock value, reduce complexity, and create a clear and sustainable path forward. Profile We are looking for a proven Director of Technology who can balance strategic thinking with delivery focus. You will bring: Experience leading enterprise IT and business transformation within a complex organisation Senior leadership experience at IT Director, DDaT Director or equivalent level Strong knowledge of IT services, infrastructure, enterprise systems, cyber security, and data strategy A track record of delivering large scale change and service improvement programmes Experience modernising and simplifying legacy technology environments Strong governance, commercial and risk management capability The ability to influence at Board and Executive level Experience leading organisational and cultural change Strong people leadership and stakeholder engagement skills Experience within housing, regulated industries, public sector, or customer focused operational environments would be advantageous Most importantly, you will be a pragmatic and empathetic leader who combines strategic capability with a strong focus on service, people, and outcomes. Job Offer Salary up to £100,000 Generous annual leave - starting at 30 days Hybrid working & flexibility - supporting work-life balance Enhanced maternity, paternity & adoption pay Free on-site parking at key office locations Pension schemes with life insurance cover Healthcare cash plan - claim back costs for dental, optical, physio & more Learning & development opportunities - grow your career Volunteer days - up to 5 paid days to give back Closing Date 16th October Interviews/Assessments will take place in person on Monday 9th November in Bolton.
Lawes Consulting Group in London is seeking a Claims Executive to support US casualty binders and specialty lines within our Lloyd's broker practice. You will manage a portfolio of claims, ensure timely processing and advocate for clients across multi-layered programmes. The successful candidate will work closely with TPAs, coverholders and insurers, using CLASS and ECF systems, to deliver accurate, commercially focused guidance and outcomes for clients in a fast-paced environment.
Oct 05, 2026
Full time
Lawes Consulting Group in London is seeking a Claims Executive to support US casualty binders and specialty lines within our Lloyd's broker practice. You will manage a portfolio of claims, ensure timely processing and advocate for clients across multi-layered programmes. The successful candidate will work closely with TPAs, coverholders and insurers, using CLASS and ECF systems, to deliver accurate, commercially focused guidance and outcomes for clients in a fast-paced environment.
How often does an Account Executive opportunity come with a £250k+ income book ready to inherit from day one? I'm working with a highly respected, established independent insurance Broker looking for a Commercial Account Executive to take ownership of an existing portfolio generating approximately £250k-£260k in income. The book is made up of high-end SME and smaller corporate clients, with individual cases typically generating around £5k-£15k income. So rather than starting with a blank sheet of paper, you'll have an established portfolio of clients to meet, relationships to develop and a substantial book to make your own from the outset. The opportunity The emphasis here is on retaining, managing and developing the existing portfolio, getting to know your clients properly and identifying opportunities to grow those relationships. There is a new business element to the role, but the expectations are realistic and balanced alongside the size of the existing book you'll inherit. You'll also have dedicated broking support, allowing you to focus your time on clients, relationships and developing the portfolio rather than being dragged into every element of the day-to-day administration. Who would this suit? You could already be an Account Executive looking for an opportunity where there's a genuine book to inherit, alongside sensible expectations around new business. Equally, previous Account Executive experience isn't essential. If you're an experienced Commercial Account Handler or Broker who's confident with clients and ready to take ownership of your own portfolio, this could provide a genuine opportunity to make that move. Why consider it? You're inheriting a £250k-£260k income book from day one, with dedicated broking support, realistic growth expectations and the autonomy to build strong, long-term relationships with your clients. You'll be joining an established independent business with a collaborative culture, strong insurer relationships and a genuine focus on developing and retaining good people. The role can be based across a number of locations, although Watford or London would be preferred. If you're looking for an Account Executive role where managing and developing a quality existing book is every bit as important as winning new business, I'd love to have a confidential conversation. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Oct 05, 2026
Full time
How often does an Account Executive opportunity come with a £250k+ income book ready to inherit from day one? I'm working with a highly respected, established independent insurance Broker looking for a Commercial Account Executive to take ownership of an existing portfolio generating approximately £250k-£260k in income. The book is made up of high-end SME and smaller corporate clients, with individual cases typically generating around £5k-£15k income. So rather than starting with a blank sheet of paper, you'll have an established portfolio of clients to meet, relationships to develop and a substantial book to make your own from the outset. The opportunity The emphasis here is on retaining, managing and developing the existing portfolio, getting to know your clients properly and identifying opportunities to grow those relationships. There is a new business element to the role, but the expectations are realistic and balanced alongside the size of the existing book you'll inherit. You'll also have dedicated broking support, allowing you to focus your time on clients, relationships and developing the portfolio rather than being dragged into every element of the day-to-day administration. Who would this suit? You could already be an Account Executive looking for an opportunity where there's a genuine book to inherit, alongside sensible expectations around new business. Equally, previous Account Executive experience isn't essential. If you're an experienced Commercial Account Handler or Broker who's confident with clients and ready to take ownership of your own portfolio, this could provide a genuine opportunity to make that move. Why consider it? You're inheriting a £250k-£260k income book from day one, with dedicated broking support, realistic growth expectations and the autonomy to build strong, long-term relationships with your clients. You'll be joining an established independent business with a collaborative culture, strong insurer relationships and a genuine focus on developing and retaining good people. The role can be based across a number of locations, although Watford or London would be preferred. If you're looking for an Account Executive role where managing and developing a quality existing book is every bit as important as winning new business, I'd love to have a confidential conversation. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
ABOUT US Apogee is one of the UK's leading managed workplace services providers and part of HP Inc . We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break. THIS ROLE CAN BE BASED OUT OF OUR MAIDSTONE, LONDON, LINCOLN OR BRISTOL OFFICE. JOB DETAILS Winning bids are not just about compliance. They are about insight, strategy, influence and storytelling. At Apogee, we are looking for an experienced Bid Strategist to play a key role in shaping and securing some of our most important opportunities. This is an opportunity for an accomplished bid professional to move beyond bid coordination and become a strategic partner to sales, operational leaders and executive stakeholders, driving better qualification decisions, stronger win strategies and more compelling customer-focused submissions. As a Bid Strategist, you will lead and support a range of strategic, complex and framework opportunities, helping to maximise win probability through robust qualification, customer insight, competitive positioning and compelling proposal development. You will work across the entire bid lifecycle, partnering with colleagues from sales, operations, finance and leadership teams to develop winning strategies, create persuasive content and ensure high-quality submissions. You will also act as a recognised subject matter expert, helping to develop bidding capability across the organisation through coaching, mentoring and continuous improvement initiatives. What You Will Be Doing Leading multiple strategic, complex and framework bid opportunities from qualification through to submission. Developing winning bid strategies and customer-focused value propositions. Creating compelling written content, executive summaries and strategic narratives. Challenging and influencing stakeholders to ensure solutions are commercially sound and aligned to customer requirements. Coordinating cross-functional bid teams and managing submissions against critical deadlines. Supporting customer presentations, pitch activities and negotiation strategies. Leading bid reviews and identifying lessons learned to improve future performance. Working with the wider bid team to enhance bid governance, qualification processes and AI-enabled ways of working. Coaching colleagues and promoting bidding best practice across the business. Supporting framework planning and re-tender readiness activities. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED We would love to hear from you if you have: Significant experience in bid management and bid writing. Proven success delivering strategic, complex or framework bids. Strong commercial awareness and the ability to develop winning strategies. Excellent stakeholder management and influencing skills. Experience leading virtual bid teams and coordinating contributions from multiple subject matter experts. Outstanding written and verbal communication skills. The ability to manage competing priorities whilst maintaining quality and governance standards. Experience coaching and developing colleagues. A passion for continuous improvement and innovation. Confidence using and promoting AI tools to improve bid effectiveness. APMP Foundation certification, or a willingness to achieve it within 12 months. It Would Be Great If You Also Have APMP Practitioner certification or are working towards it. Experience within public sector, framework or regulated procurement environments. Experience supporting executive presentations and customer negotiations. Knowledge of capture planning and pre-procurement engagement. Experience conducting wi
Oct 05, 2026
Full time
ABOUT US Apogee is one of the UK's leading managed workplace services providers and part of HP Inc . We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break. THIS ROLE CAN BE BASED OUT OF OUR MAIDSTONE, LONDON, LINCOLN OR BRISTOL OFFICE. JOB DETAILS Winning bids are not just about compliance. They are about insight, strategy, influence and storytelling. At Apogee, we are looking for an experienced Bid Strategist to play a key role in shaping and securing some of our most important opportunities. This is an opportunity for an accomplished bid professional to move beyond bid coordination and become a strategic partner to sales, operational leaders and executive stakeholders, driving better qualification decisions, stronger win strategies and more compelling customer-focused submissions. As a Bid Strategist, you will lead and support a range of strategic, complex and framework opportunities, helping to maximise win probability through robust qualification, customer insight, competitive positioning and compelling proposal development. You will work across the entire bid lifecycle, partnering with colleagues from sales, operations, finance and leadership teams to develop winning strategies, create persuasive content and ensure high-quality submissions. You will also act as a recognised subject matter expert, helping to develop bidding capability across the organisation through coaching, mentoring and continuous improvement initiatives. What You Will Be Doing Leading multiple strategic, complex and framework bid opportunities from qualification through to submission. Developing winning bid strategies and customer-focused value propositions. Creating compelling written content, executive summaries and strategic narratives. Challenging and influencing stakeholders to ensure solutions are commercially sound and aligned to customer requirements. Coordinating cross-functional bid teams and managing submissions against critical deadlines. Supporting customer presentations, pitch activities and negotiation strategies. Leading bid reviews and identifying lessons learned to improve future performance. Working with the wider bid team to enhance bid governance, qualification processes and AI-enabled ways of working. Coaching colleagues and promoting bidding best practice across the business. Supporting framework planning and re-tender readiness activities. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED We would love to hear from you if you have: Significant experience in bid management and bid writing. Proven success delivering strategic, complex or framework bids. Strong commercial awareness and the ability to develop winning strategies. Excellent stakeholder management and influencing skills. Experience leading virtual bid teams and coordinating contributions from multiple subject matter experts. Outstanding written and verbal communication skills. The ability to manage competing priorities whilst maintaining quality and governance standards. Experience coaching and developing colleagues. A passion for continuous improvement and innovation. Confidence using and promoting AI tools to improve bid effectiveness. APMP Foundation certification, or a willingness to achieve it within 12 months. It Would Be Great If You Also Have APMP Practitioner certification or are working towards it. Experience within public sector, framework or regulated procurement environments. Experience supporting executive presentations and customer negotiations. Knowledge of capture planning and pre-procurement engagement. Experience conducting wi
ABOUT US Apogee is one of the UK's leading managed workplace services providers and part of HP Inc . We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break. THIS ROLE CAN BE BASED OUT OF OUR MAIDSTONE, LONDON, LINCOLN OR BRISTOL OFFICE. JOB DETAILS Winning bids are not just about compliance. They are about insight, strategy, influence and storytelling. At Apogee, we are looking for an experienced Bid Strategist to play a key role in shaping and securing some of our most important opportunities. This is an opportunity for an accomplished bid professional to move beyond bid coordination and become a strategic partner to sales, operational leaders and executive stakeholders, driving better qualification decisions, stronger win strategies and more compelling customer-focused submissions. As a Bid Strategist, you will lead and support a range of strategic, complex and framework opportunities, helping to maximise win probability through robust qualification, customer insight, competitive positioning and compelling proposal development. You will work across the entire bid lifecycle, partnering with colleagues from sales, operations, finance and leadership teams to develop winning strategies, create persuasive content and ensure high-quality submissions. You will also act as a recognised subject matter expert, helping to develop bidding capability across the organisation through coaching, mentoring and continuous improvement initiatives. What You Will Be Doing Leading multiple strategic, complex and framework bid opportunities from qualification through to submission. Developing winning bid strategies and customer-focused value propositions. Creating compelling written content, executive summaries and strategic narratives. Challenging and influencing stakeholders to ensure solutions are commercially sound and aligned to customer requirements. Coordinating cross-functional bid teams and managing submissions against critical deadlines. Supporting customer presentations, pitch activities and negotiation strategies. Leading bid reviews and identifying lessons learned to improve future performance. Working with the wider bid team to enhance bid governance, qualification processes and AI-enabled ways of working. Coaching colleagues and promoting bidding best practice across the business. Supporting framework planning and re-tender readiness activities. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED We would love to hear from you if you have: Significant experience in bid management and bid writing. Proven success delivering strategic, complex or framework bids. Strong commercial awareness and the ability to develop winning strategies. Excellent stakeholder management and influencing skills. Experience leading virtual bid teams and coordinating contributions from multiple subject matter experts. Outstanding written and verbal communication skills. The ability to manage competing priorities whilst maintaining quality and governance standards. Experience coaching and developing colleagues. A passion for continuous improvement and innovation. Confidence using and promoting AI tools to improve bid effectiveness. APMP Foundation certification, or a willingness to achieve it within 12 months. It Would Be Great If You Also Have APMP Practitioner certification or are working towards it. Experience within public sector, framework or regulated procurement environments. Experience supporting executive presentations and customer negotiations. Knowledge of capture planning and pre-procurement engagement. Experience conducting wi
Oct 05, 2026
Full time
ABOUT US Apogee is one of the UK's leading managed workplace services providers and part of HP Inc . We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break. THIS ROLE CAN BE BASED OUT OF OUR MAIDSTONE, LONDON, LINCOLN OR BRISTOL OFFICE. JOB DETAILS Winning bids are not just about compliance. They are about insight, strategy, influence and storytelling. At Apogee, we are looking for an experienced Bid Strategist to play a key role in shaping and securing some of our most important opportunities. This is an opportunity for an accomplished bid professional to move beyond bid coordination and become a strategic partner to sales, operational leaders and executive stakeholders, driving better qualification decisions, stronger win strategies and more compelling customer-focused submissions. As a Bid Strategist, you will lead and support a range of strategic, complex and framework opportunities, helping to maximise win probability through robust qualification, customer insight, competitive positioning and compelling proposal development. You will work across the entire bid lifecycle, partnering with colleagues from sales, operations, finance and leadership teams to develop winning strategies, create persuasive content and ensure high-quality submissions. You will also act as a recognised subject matter expert, helping to develop bidding capability across the organisation through coaching, mentoring and continuous improvement initiatives. What You Will Be Doing Leading multiple strategic, complex and framework bid opportunities from qualification through to submission. Developing winning bid strategies and customer-focused value propositions. Creating compelling written content, executive summaries and strategic narratives. Challenging and influencing stakeholders to ensure solutions are commercially sound and aligned to customer requirements. Coordinating cross-functional bid teams and managing submissions against critical deadlines. Supporting customer presentations, pitch activities and negotiation strategies. Leading bid reviews and identifying lessons learned to improve future performance. Working with the wider bid team to enhance bid governance, qualification processes and AI-enabled ways of working. Coaching colleagues and promoting bidding best practice across the business. Supporting framework planning and re-tender readiness activities. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED We would love to hear from you if you have: Significant experience in bid management and bid writing. Proven success delivering strategic, complex or framework bids. Strong commercial awareness and the ability to develop winning strategies. Excellent stakeholder management and influencing skills. Experience leading virtual bid teams and coordinating contributions from multiple subject matter experts. Outstanding written and verbal communication skills. The ability to manage competing priorities whilst maintaining quality and governance standards. Experience coaching and developing colleagues. A passion for continuous improvement and innovation. Confidence using and promoting AI tools to improve bid effectiveness. APMP Foundation certification, or a willingness to achieve it within 12 months. It Would Be Great If You Also Have APMP Practitioner certification or are working towards it. Experience within public sector, framework or regulated procurement environments. Experience supporting executive presentations and customer negotiations. Knowledge of capture planning and pre-procurement engagement. Experience conducting wi
Bid Manager Location Rochdale (Northern Hub) or London (Southern Hub) Hybrid. 2/3 days in office Are you an experienced Bid Manager with a proven track record of producing successful tenders, proposals, and presentations? Do you thrive under pressure, enjoy collaborating with stakeholders across a business, and have a passion for creating compelling, high-quality submissions? Marston Holdings are looking for a talented Bid Manager to join our Commercial Business Development team. Reporting to the Head of Bids, you will play a key role in securing new business opportunities across our Transportation division, which delivers services to local and central government, utilities, energy providers, and the legal sector. This is an exciting opportunity to join a market-leading organisation and contribute to the growth of a diverse and expanding business. What you ll be doing: As Bid Manager, you will lead the development and delivery of high-quality bid submissions, ensuring all responses are compelling, compliant, and submitted on time. Key responsibilities include: Managing and producing high-quality tender, proposal, and presentation responses. Building strong relationships with subject matter experts across the business. Ensuring all bid activity follows the Marston Bid Management Process. Managing bid documentation and maintaining the highest standards of quality and accuracy. Identifying and mitigating bid-related risks. Driving continuous improvement through client feedback and market insight. Maintaining and developing the bid content library. Recording and managing bid activity through CRM and reporting systems. Supporting team operations and deputising for the Bid Executive when required. What we re looking for: Essential: We're seeking a proactive, organised, and results-driven individual with excellent communication skills and a strong background in bid management. Essential Skills & Experience Experience managing and writing successful bid submissions, including: Selection Questionnaires (SQs) Tenders Proposals Presentations Exceptional written and verbal communication skills. Strong planning, organisational, and time management abilities. Ability to work independently and deliver under tight deadlines. Excellent attention to detail. Strong literacy and numeracy skills. Proficiency in Microsoft Office, including Word, PowerPoint, Excel, and Visio. Calm and professional approach in demanding situations. Desirable Degree-level education. Experience bidding within both public and private sector environments. About You You'll be: Self-motivated and positive in your approach. Results-focused and commercially aware. Innovative and solution-oriented. A collaborative team player who enjoys building relationships. Flexible and comfortable working across multiple projects and deadlines. What you will get in return: 25 annual leave days plus bank holidays Enhanced Maternity and Paternity Package NB subject to eligibility criteria. Health Cash Back Plan Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing. Pension Scheme If this sounds like the job for you, please apply . New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees INDV
Oct 05, 2026
Full time
Bid Manager Location Rochdale (Northern Hub) or London (Southern Hub) Hybrid. 2/3 days in office Are you an experienced Bid Manager with a proven track record of producing successful tenders, proposals, and presentations? Do you thrive under pressure, enjoy collaborating with stakeholders across a business, and have a passion for creating compelling, high-quality submissions? Marston Holdings are looking for a talented Bid Manager to join our Commercial Business Development team. Reporting to the Head of Bids, you will play a key role in securing new business opportunities across our Transportation division, which delivers services to local and central government, utilities, energy providers, and the legal sector. This is an exciting opportunity to join a market-leading organisation and contribute to the growth of a diverse and expanding business. What you ll be doing: As Bid Manager, you will lead the development and delivery of high-quality bid submissions, ensuring all responses are compelling, compliant, and submitted on time. Key responsibilities include: Managing and producing high-quality tender, proposal, and presentation responses. Building strong relationships with subject matter experts across the business. Ensuring all bid activity follows the Marston Bid Management Process. Managing bid documentation and maintaining the highest standards of quality and accuracy. Identifying and mitigating bid-related risks. Driving continuous improvement through client feedback and market insight. Maintaining and developing the bid content library. Recording and managing bid activity through CRM and reporting systems. Supporting team operations and deputising for the Bid Executive when required. What we re looking for: Essential: We're seeking a proactive, organised, and results-driven individual with excellent communication skills and a strong background in bid management. Essential Skills & Experience Experience managing and writing successful bid submissions, including: Selection Questionnaires (SQs) Tenders Proposals Presentations Exceptional written and verbal communication skills. Strong planning, organisational, and time management abilities. Ability to work independently and deliver under tight deadlines. Excellent attention to detail. Strong literacy and numeracy skills. Proficiency in Microsoft Office, including Word, PowerPoint, Excel, and Visio. Calm and professional approach in demanding situations. Desirable Degree-level education. Experience bidding within both public and private sector environments. About You You'll be: Self-motivated and positive in your approach. Results-focused and commercially aware. Innovative and solution-oriented. A collaborative team player who enjoys building relationships. Flexible and comfortable working across multiple projects and deadlines. What you will get in return: 25 annual leave days plus bank holidays Enhanced Maternity and Paternity Package NB subject to eligibility criteria. Health Cash Back Plan Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing. Pension Scheme If this sounds like the job for you, please apply . New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees INDV
Commercial Operations Executive London Full-time Make your next move with Iconic Hotels & Resorts We're Iconic Hotels & Resorts, part of L+R Group - a global hotel investment and management company with a diverse portfolio of luxury properties - and we're looking for a Commercial Operations Executive to join our Commercial Operations team in London. This is the role that keeps our hotels selling. You'll load the rates, packages and promotions our hotels need, make sure everything is live and bookable across our booking channels and systems, and be the person hotel teams come to when they need something sorted. You'll also play a big part in getting new hotels open and selling. It's a hotel role at heart - practical, fast-moving and close to the action. If you've worked in reservations, revenue or distribution and enjoy making the commercial side run properly, we'd love to hear from you. What you'll do Load and manage rates, packages, promotions, group and corporate codes Keep our hotels live and selling correctly across PMS, RMS, CRS and CRM Support hotel teams day to day, turning their requests around quickly Monitor how rates are showing across channels and fix anything that's off Get new hotels ready to sell - system set-up, loading and go-live support Share performance updates that help hotels make better commercial decisions What you bring 2-3 years in hotel reservations, revenue, distribution or operations Familiarity with hotel systems such as Opera, SynXis, Duetto or Salesforce Accuracy, organization and a genuine team spirit Confidence working with hotel teams at every level Comfortable in Excel Why L+R Hotels? Career development in a growing global company Travel discounts across our portfolio Inclusive, innovative workplace culture
Oct 05, 2026
Full time
Commercial Operations Executive London Full-time Make your next move with Iconic Hotels & Resorts We're Iconic Hotels & Resorts, part of L+R Group - a global hotel investment and management company with a diverse portfolio of luxury properties - and we're looking for a Commercial Operations Executive to join our Commercial Operations team in London. This is the role that keeps our hotels selling. You'll load the rates, packages and promotions our hotels need, make sure everything is live and bookable across our booking channels and systems, and be the person hotel teams come to when they need something sorted. You'll also play a big part in getting new hotels open and selling. It's a hotel role at heart - practical, fast-moving and close to the action. If you've worked in reservations, revenue or distribution and enjoy making the commercial side run properly, we'd love to hear from you. What you'll do Load and manage rates, packages, promotions, group and corporate codes Keep our hotels live and selling correctly across PMS, RMS, CRS and CRM Support hotel teams day to day, turning their requests around quickly Monitor how rates are showing across channels and fix anything that's off Get new hotels ready to sell - system set-up, loading and go-live support Share performance updates that help hotels make better commercial decisions What you bring 2-3 years in hotel reservations, revenue, distribution or operations Familiarity with hotel systems such as Opera, SynXis, Duetto or Salesforce Accuracy, organization and a genuine team spirit Confidence working with hotel teams at every level Comfortable in Excel Why L+R Hotels? Career development in a growing global company Travel discounts across our portfolio Inclusive, innovative workplace culture
3 x Capital Projects Portfolio Lead positions available on a permanent basis, in London. Band 8c - from £88,520 including HCAS Inner London Shape the spaces and environments that support patient care Take ownership of a site-specific portfolio of capital projects across Imperial College Healthcare NHS Trust, leading projects from initial planning through to completion and operational handover. This is a senior role with responsibility for a diverse portfolio of projects ranging from £5k to more than £50m. Lead your team to deliver safe, compliant projects on time and within budget, while working closely with clinical and operational leaders to ensure investment in the estate supports the needs of patients, staff and services. The impact you'll have Turn capital investment into environments that work better for the people who use them. You'll have ownership of your portfolio, balancing immediate project delivery with the longer-term needs of the estate. From major construction projects and backlog works to clinical building standards and sustainability, your decisions will influence how the Trust develops and improves its sites. Your expertise will help ensure investment is well planned, commercially sound and delivers safe, compliant spaces that can support healthcare now and into the future. Lead capital projects from plan to handover Take responsibility for projects throughout their lifecycle, bringing together the people, budgets, expertise and resources needed to get them delivered. You'll work closely with clinical leaders, operational teams, finance, contractors, consultants and other specialists, with responsibility spanning business cases, procurement, construction and final handover. You'll also appoint and manage external expertise where required, including design teams, legal and financial advisors, cost consultants and construction specialists. Take ownership of your capital portfolio Lead and manage a site-specific programme of work, taking responsibility for: Delivering capital projects ranging from £5k to more than £50m. Planning and managing projects to agreed timescales, budgets and quality standards. Managing capital budgets, forecasting, financial reporting and value for money. Developing business cases and options appraisals and taking them through Trust governance. Leading on health, safety and wellbeing across project delivery. Ensuring projects meet statutory, regulatory and Trust compliance requirements. Managing contractors, consultants and other external specialists. Monitoring project risk, performance and progress and reporting to senior management. Supporting backlog, Trust, charity and externally funded capital programmes. Ensuring completed projects are safely and compliantly handed over for clinical, staff, patient and public use. Contributing to strategic estate planning, sustainability and the development of the wider capital programme. Lead the people behind delivery Lead and manage the team responsible for delivering your assigned portfolio, setting priorities, allocating work and creating the conditions for people to perform at their best. As a senior member of the Estates and Facilities team, you'll also work across organisational boundaries, influencing stakeholders from project and finance teams through to clinical leadership and Trust executives. You'll deputise for senior Capital Projects colleagues when required and bring your expertise to wider estates decisions. What you'll bring If you have significant experience delivering complex capital projects within healthcare or a comparable environment and are ready to take ownership of a substantial portfolio, this role gives you the scope to do it. You'll need: A construction-related degree, equivalent qualification, or significant health and/or construction industry experience. Detailed knowledge and experience of management, leadership, financial management and strategic planning. A minimum of five years' senior management experience within healthcare or a similar capital project delivery environment. Experience managing, planning and budgeting for multiple large and complex healthcare or healthcare-related construction projects. Strong people and team management skills. Strong financial analysis and management skills. The ability to deliver against agreed deadlines and budgets. The ability to provide expert specialist advice and make effective decisions. Strong negotiation, communication and stakeholder management skills. The ability to operate effectively at senior level within a complex organisation. It would also be an advantage, but isn't essential, if you have: A management qualification. Membership of a relevant professional institution. A programme and/or project management qualification. A health and safety qualification. Knowledge of the NHS, its structure and objectives. Project and programme management skills. Apply today for one of the 3 Capital Projects Portfolio Lead positions available. Imperial College Healthcare NHS Trust is making seven key appointments across its Estates and Facilities team, bringing together leadership and specialist expertise in capital, programme delivery, clinical engineering and fire safety. Insight Executive Group is exclusively managing the recruitment campaign on behalf of the Trust.
Oct 05, 2026
Full time
3 x Capital Projects Portfolio Lead positions available on a permanent basis, in London. Band 8c - from £88,520 including HCAS Inner London Shape the spaces and environments that support patient care Take ownership of a site-specific portfolio of capital projects across Imperial College Healthcare NHS Trust, leading projects from initial planning through to completion and operational handover. This is a senior role with responsibility for a diverse portfolio of projects ranging from £5k to more than £50m. Lead your team to deliver safe, compliant projects on time and within budget, while working closely with clinical and operational leaders to ensure investment in the estate supports the needs of patients, staff and services. The impact you'll have Turn capital investment into environments that work better for the people who use them. You'll have ownership of your portfolio, balancing immediate project delivery with the longer-term needs of the estate. From major construction projects and backlog works to clinical building standards and sustainability, your decisions will influence how the Trust develops and improves its sites. Your expertise will help ensure investment is well planned, commercially sound and delivers safe, compliant spaces that can support healthcare now and into the future. Lead capital projects from plan to handover Take responsibility for projects throughout their lifecycle, bringing together the people, budgets, expertise and resources needed to get them delivered. You'll work closely with clinical leaders, operational teams, finance, contractors, consultants and other specialists, with responsibility spanning business cases, procurement, construction and final handover. You'll also appoint and manage external expertise where required, including design teams, legal and financial advisors, cost consultants and construction specialists. Take ownership of your capital portfolio Lead and manage a site-specific programme of work, taking responsibility for: Delivering capital projects ranging from £5k to more than £50m. Planning and managing projects to agreed timescales, budgets and quality standards. Managing capital budgets, forecasting, financial reporting and value for money. Developing business cases and options appraisals and taking them through Trust governance. Leading on health, safety and wellbeing across project delivery. Ensuring projects meet statutory, regulatory and Trust compliance requirements. Managing contractors, consultants and other external specialists. Monitoring project risk, performance and progress and reporting to senior management. Supporting backlog, Trust, charity and externally funded capital programmes. Ensuring completed projects are safely and compliantly handed over for clinical, staff, patient and public use. Contributing to strategic estate planning, sustainability and the development of the wider capital programme. Lead the people behind delivery Lead and manage the team responsible for delivering your assigned portfolio, setting priorities, allocating work and creating the conditions for people to perform at their best. As a senior member of the Estates and Facilities team, you'll also work across organisational boundaries, influencing stakeholders from project and finance teams through to clinical leadership and Trust executives. You'll deputise for senior Capital Projects colleagues when required and bring your expertise to wider estates decisions. What you'll bring If you have significant experience delivering complex capital projects within healthcare or a comparable environment and are ready to take ownership of a substantial portfolio, this role gives you the scope to do it. You'll need: A construction-related degree, equivalent qualification, or significant health and/or construction industry experience. Detailed knowledge and experience of management, leadership, financial management and strategic planning. A minimum of five years' senior management experience within healthcare or a similar capital project delivery environment. Experience managing, planning and budgeting for multiple large and complex healthcare or healthcare-related construction projects. Strong people and team management skills. Strong financial analysis and management skills. The ability to deliver against agreed deadlines and budgets. The ability to provide expert specialist advice and make effective decisions. Strong negotiation, communication and stakeholder management skills. The ability to operate effectively at senior level within a complex organisation. It would also be an advantage, but isn't essential, if you have: A management qualification. Membership of a relevant professional institution. A programme and/or project management qualification. A health and safety qualification. Knowledge of the NHS, its structure and objectives. Project and programme management skills. Apply today for one of the 3 Capital Projects Portfolio Lead positions available. Imperial College Healthcare NHS Trust is making seven key appointments across its Estates and Facilities team, bringing together leadership and specialist expertise in capital, programme delivery, clinical engineering and fire safety. Insight Executive Group is exclusively managing the recruitment campaign on behalf of the Trust.
AI Product Owner Manchester (Office Based) £90,000 + Fantastic Benefits Reporting to: Chief Executive Officer A genuine once-in-a-career opportunity. We're looking for an exceptional AI Product Owner to take ownership of the AI product roadmap for a sales-led, essential business services provider at the forefront of digital innovation. The business has an unrivalled track record of year-on-year subscription growth and is part of a highly successful international Group. It is now investing seriously in AI, both in client-facing products and internally to drive efficiency across the business. This is a rare opportunity for an experienced AI Product Owner or AI Product Manager, or a Senior AI Engineer ready to move into product, to own AI products end to end. You'll set the vision and roadmap and take generative AI features from concept through to production-grade delivery. What You'll Do Own the AI product vision and roadmap, leading the design and launch of market-leading AI features across the web and app-based product portfolio. Partner with product managers, content managers, engineers and senior stakeholders to define, prioritise, build and optimise AI, ML, LLM and GenAI solutions. Translate business and customer needs into clear requirements, user stories and a prioritised backlog. Use AI to broaden reach, engagement and utilisation across the company's services. Identify opportunities to drive efficiency through AI across the wider business, and build the business case for each. Track the competitive landscape and keep the product ahead of advances in GenAI. Define the success metrics for every AI feature and govern performance after launch. Analyse usage data and user feedback to drive continuous optimisation, reporting findings to stakeholders. Champion AI across the business, educating and supporting engineering teams and wider colleagues. What You'll Bring A degree in computer science, AI, machine learning or a related STEM field. Proven experience as a Product Owner or Product Manager on AI or ML products, with confident stakeholder management and communication at all levels. A track record of taking business-critical ML models or GenAI features into production. Hands-on understanding of RAG applications, semantic search and text embeddings. Cloud experience, ideally with Azure, AWS or GCP. Strong ML and data science fundamentals, including NLP. The ability to manage AI, RAG and GenAI risk, and knowledge of fine-tuning models on proprietary datasets. Technical credibility with Python and SQL, and familiarity with frameworks such as PyTorch and TensorFlow. If you're ready to own AI products from vision to production, at real scale, this is the role for you. You'll join a high-growth organisation where you can make an immediate impact and broaden your skillset, working closely with a highly commercial Board and C-Suite. INDAMS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Oct 05, 2026
Full time
AI Product Owner Manchester (Office Based) £90,000 + Fantastic Benefits Reporting to: Chief Executive Officer A genuine once-in-a-career opportunity. We're looking for an exceptional AI Product Owner to take ownership of the AI product roadmap for a sales-led, essential business services provider at the forefront of digital innovation. The business has an unrivalled track record of year-on-year subscription growth and is part of a highly successful international Group. It is now investing seriously in AI, both in client-facing products and internally to drive efficiency across the business. This is a rare opportunity for an experienced AI Product Owner or AI Product Manager, or a Senior AI Engineer ready to move into product, to own AI products end to end. You'll set the vision and roadmap and take generative AI features from concept through to production-grade delivery. What You'll Do Own the AI product vision and roadmap, leading the design and launch of market-leading AI features across the web and app-based product portfolio. Partner with product managers, content managers, engineers and senior stakeholders to define, prioritise, build and optimise AI, ML, LLM and GenAI solutions. Translate business and customer needs into clear requirements, user stories and a prioritised backlog. Use AI to broaden reach, engagement and utilisation across the company's services. Identify opportunities to drive efficiency through AI across the wider business, and build the business case for each. Track the competitive landscape and keep the product ahead of advances in GenAI. Define the success metrics for every AI feature and govern performance after launch. Analyse usage data and user feedback to drive continuous optimisation, reporting findings to stakeholders. Champion AI across the business, educating and supporting engineering teams and wider colleagues. What You'll Bring A degree in computer science, AI, machine learning or a related STEM field. Proven experience as a Product Owner or Product Manager on AI or ML products, with confident stakeholder management and communication at all levels. A track record of taking business-critical ML models or GenAI features into production. Hands-on understanding of RAG applications, semantic search and text embeddings. Cloud experience, ideally with Azure, AWS or GCP. Strong ML and data science fundamentals, including NLP. The ability to manage AI, RAG and GenAI risk, and knowledge of fine-tuning models on proprietary datasets. Technical credibility with Python and SQL, and familiarity with frameworks such as PyTorch and TensorFlow. If you're ready to own AI products from vision to production, at real scale, this is the role for you. You'll join a high-growth organisation where you can make an immediate impact and broaden your skillset, working closely with a highly commercial Board and C-Suite. INDAMS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Head of IT Location: North Somerset Salary: Competitive We are seeking a Head of IT to join our clients Executive Leadership Team. The Head of IT will be instrumental in defining and delivering technology strategy, ensuring technology acts as a strategic enabler of growth, operational excellence, and competitive advantage. This role combines leadership across all technology capabilities with responsibility for driving digital transformation, automation, and the effective adoption of artificial intelligence throughout the business. Day-to-Day of the Role: Develop and maintain the organisation's technology strategy and roadmap. Provide strategic technology leadership to the Executive Team and identify opportunities to improve business performance through technology, automation, and innovation. Lead technology governance, architecture, and standards across the organisation. Ensure technology services remain secure, reliable, scalable, and fit for future business requirements. Own the strategy, development, integration, and ongoing effectiveness of enterprise business applications supporting key business functions. Lead the organisation's AI and automation strategy, ensuring successful adoption of emerging technologies. Drive technology-driven transformation initiatives across the organisation to modernise business processes and enhance customer experience. Manage technology budgets, resources, and strategic supplier relationships. Required Skills & Qualifications: Strategic technology leader with the ability to define and deliver a technology roadmap that supports business objectives. Strong commercial awareness with experience in managing budgets and ensuring technology investments deliver measurable business value. Deep understanding of technology operations, cyber security, enterprise applications, and data management in a secure, scalable environment. Proven ability to lead enterprise business systems and create an integrated technology ecosystem. Strong understanding of AI, automation, and emerging technologies, with the ability to manage risks and embed innovation across the organisation. Experience in digital transformation and partnering with functional leaders to improve operational performance. Excellent communication skills, able to engage with executives, technical teams, and stakeholders effectively. Leadership skills with the ability to build technical capability, develop future leaders, and establish a culture of innovation and continuous improvement. If you are interested in this position please apply online or contact me on for more information
Oct 05, 2026
Full time
Head of IT Location: North Somerset Salary: Competitive We are seeking a Head of IT to join our clients Executive Leadership Team. The Head of IT will be instrumental in defining and delivering technology strategy, ensuring technology acts as a strategic enabler of growth, operational excellence, and competitive advantage. This role combines leadership across all technology capabilities with responsibility for driving digital transformation, automation, and the effective adoption of artificial intelligence throughout the business. Day-to-Day of the Role: Develop and maintain the organisation's technology strategy and roadmap. Provide strategic technology leadership to the Executive Team and identify opportunities to improve business performance through technology, automation, and innovation. Lead technology governance, architecture, and standards across the organisation. Ensure technology services remain secure, reliable, scalable, and fit for future business requirements. Own the strategy, development, integration, and ongoing effectiveness of enterprise business applications supporting key business functions. Lead the organisation's AI and automation strategy, ensuring successful adoption of emerging technologies. Drive technology-driven transformation initiatives across the organisation to modernise business processes and enhance customer experience. Manage technology budgets, resources, and strategic supplier relationships. Required Skills & Qualifications: Strategic technology leader with the ability to define and deliver a technology roadmap that supports business objectives. Strong commercial awareness with experience in managing budgets and ensuring technology investments deliver measurable business value. Deep understanding of technology operations, cyber security, enterprise applications, and data management in a secure, scalable environment. Proven ability to lead enterprise business systems and create an integrated technology ecosystem. Strong understanding of AI, automation, and emerging technologies, with the ability to manage risks and embed innovation across the organisation. Experience in digital transformation and partnering with functional leaders to improve operational performance. Excellent communication skills, able to engage with executives, technical teams, and stakeholders effectively. Leadership skills with the ability to build technical capability, develop future leaders, and establish a culture of innovation and continuous improvement. If you are interested in this position please apply online or contact me on for more information
Department: Northelm - Managed Legal Services - Claims & Regulatory Investigations - Claims & Regulatory Investigations - 6002 Location: Flexible Description Support a growing service line- Play a pivotal role in building and delivering a high-quality complaints and investigations function, supporting internal brands. Influence business improvement- Work closely with senior leaders, regulators, insurers and operational teams to identify trends, drive service improvements and strengthen risk management across the Ampa Group. Develop your career. As the service grows, you'll have the opportunity to broaden your responsibilities and help shape a developing area of the business. The role We're looking for a Senior Complaints Executive to join Ampa and support the development and delivery of our complaints handling and investigations function. Reporting to the Legal Director responsible for claims and complaints, you'll oversee complaints and investigations from inception through to resolution. This is a unique opportunity to help shape a growing service line, working with senior stakeholders across legal and non-legal businesses, regulators, insurers and the Legal Ombudsman. You'll play a key role in identifying trends, improving processes, supporting regulatory compliance and helping colleagues navigate challenging situations. We're looking for someone who combines excellent judgement, strong stakeholder management skills and a practical, solutions-focused approach. The role would suit a qualified solicitor or an individual with equivalent experience in complaints handling, investigations, risk, regulatory compliance or professional services. Key Responsibilities Support and develop Ampa's complaints and investigations function, focusing on supporting internal clients Manage complaints and investigations from initial receipt through to resolution Draft high-quality responses to complex complaints and investigations Conduct and coordinate root cause analyses to identify opportunities for improvement Build strong relationships with senior stakeholders across the Ampa Group Liaise with regulators, insurers and the Legal Ombudsman where required Identify matters that may require insurer notification or regulatory escalation Maintain complaints data and produce meaningful management information, reporting and trend analysis Drive continuous improvement through insight, training and process enhancements Develop and maintain complaints handling procedures, precedents and best practice guidance Support quality assurance, accreditation processes and external audits Deliver training and coaching to colleagues on complaint prevention, client care and regulatory requirements Contribute to business development activities, client relationship management and service growth initiatives Present findings, trends and recommendations to senior leadership teams and insurers Collaborate with colleagues across risk, claims, legal, compliance, marketing and business development functions Skills, Knowledge & Expertise Experience managing complaints, investigations, risk or regulatory matters within a professional services environment Strong knowledge of complaints handling, investigations and regulatory compliance, with experience working alongside insurers, regulators or ombudsman schemes desirable Excellent judgement and the ability to manage sensitive, complex issues with professionalism, empathy and commercial awareness Strong communication and stakeholder management skills, with confidence influencing senior leaders and producing high-quality written responses Analytical thinking, using data and insight to identify trends, manage risk and drive continuous improvement Commercial awareness and enthusiasm for helping grow new services and build strong client relationships Excellent organisation, adaptability and the ability to manage competing priorities in a fast-paced environment A collaborative, proactive mindset with a commitment to delivering exceptional client service Leadership experience is desirable, with the ability to supervise, coach and develop others Benefits, Agile Working and Additional information We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we're keen to be flexible, after all, we value what you do, not where you do it. We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon & Tunbridge Wells. Want to find out more about our amazing benefits? Additional information Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward. Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here. Equal opportunities Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
Oct 05, 2026
Full time
Department: Northelm - Managed Legal Services - Claims & Regulatory Investigations - Claims & Regulatory Investigations - 6002 Location: Flexible Description Support a growing service line- Play a pivotal role in building and delivering a high-quality complaints and investigations function, supporting internal brands. Influence business improvement- Work closely with senior leaders, regulators, insurers and operational teams to identify trends, drive service improvements and strengthen risk management across the Ampa Group. Develop your career. As the service grows, you'll have the opportunity to broaden your responsibilities and help shape a developing area of the business. The role We're looking for a Senior Complaints Executive to join Ampa and support the development and delivery of our complaints handling and investigations function. Reporting to the Legal Director responsible for claims and complaints, you'll oversee complaints and investigations from inception through to resolution. This is a unique opportunity to help shape a growing service line, working with senior stakeholders across legal and non-legal businesses, regulators, insurers and the Legal Ombudsman. You'll play a key role in identifying trends, improving processes, supporting regulatory compliance and helping colleagues navigate challenging situations. We're looking for someone who combines excellent judgement, strong stakeholder management skills and a practical, solutions-focused approach. The role would suit a qualified solicitor or an individual with equivalent experience in complaints handling, investigations, risk, regulatory compliance or professional services. Key Responsibilities Support and develop Ampa's complaints and investigations function, focusing on supporting internal clients Manage complaints and investigations from initial receipt through to resolution Draft high-quality responses to complex complaints and investigations Conduct and coordinate root cause analyses to identify opportunities for improvement Build strong relationships with senior stakeholders across the Ampa Group Liaise with regulators, insurers and the Legal Ombudsman where required Identify matters that may require insurer notification or regulatory escalation Maintain complaints data and produce meaningful management information, reporting and trend analysis Drive continuous improvement through insight, training and process enhancements Develop and maintain complaints handling procedures, precedents and best practice guidance Support quality assurance, accreditation processes and external audits Deliver training and coaching to colleagues on complaint prevention, client care and regulatory requirements Contribute to business development activities, client relationship management and service growth initiatives Present findings, trends and recommendations to senior leadership teams and insurers Collaborate with colleagues across risk, claims, legal, compliance, marketing and business development functions Skills, Knowledge & Expertise Experience managing complaints, investigations, risk or regulatory matters within a professional services environment Strong knowledge of complaints handling, investigations and regulatory compliance, with experience working alongside insurers, regulators or ombudsman schemes desirable Excellent judgement and the ability to manage sensitive, complex issues with professionalism, empathy and commercial awareness Strong communication and stakeholder management skills, with confidence influencing senior leaders and producing high-quality written responses Analytical thinking, using data and insight to identify trends, manage risk and drive continuous improvement Commercial awareness and enthusiasm for helping grow new services and build strong client relationships Excellent organisation, adaptability and the ability to manage competing priorities in a fast-paced environment A collaborative, proactive mindset with a commitment to delivering exceptional client service Leadership experience is desirable, with the ability to supervise, coach and develop others Benefits, Agile Working and Additional information We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we're keen to be flexible, after all, we value what you do, not where you do it. We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon & Tunbridge Wells. Want to find out more about our amazing benefits? Additional information Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward. Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here. Equal opportunities Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description ServiceNow is looking for an experienced and strategic Partner Development leader to help define and scale our Sovereign Cloud partner ecosystem, initially across Europe, the Middle East and Africa and ultimately across global markets. You will work at the intersection of partner development, cloud infrastructure, commercial strategy, product readiness and market creation. The role will help ServiceNow and sovereign cloud providers address markets where customers require greater control over data, operations, infrastructure and service delivery, including public sector and highly regulated industries. This is not a traditional Partner Manager role. You will develop providers, propositions and repeatable approaches rather than simply manage established relationships. You will help turn an emerging and complex opportunity into scalable partner-led business models that can be adapted across countries and regulatory environments. Why This Role Matters Governments and regulated organisations are increasingly seeking cloud solutions that meet demanding sovereignty, security, residency and operational requirements. Sovereign Cloud Partners can help ServiceNow address customers and markets that may not be able to adopt established cloud models. Europe, the Middle East and Africa is at the forefront of this opportunity. Based in Munich, you will lead the early development of the partner model in the region, using the experience gained to shape repeatable approaches for other markets worldwide. What You will Do Shape ServiceNow's Sovereign Cloud partner-development strategy, with an initial focus on Europe, the Middle East and Africa and a mandate to support global scale. Identify, assess and develop relationships with sovereign cloud providers and relevant infrastructure organisations. Work with partners to explore market opportunities, define joint value propositions and build credible paths to customer adoption. Develop repeatable partner, business, operating and go-to-market approaches that can be adapted across countries and regulatory environments. Connect commercial opportunity with technical and product readiness, helping partners and internal teams reach clear decisions on what is required to enter and succeed in a market. Bring together senior stakeholders across product, engineering, cloud operations, sales, legal, finance and partnerships to solve complex cross-functional challenges. Translate emerging customer, industry and regulatory needs into practical partner-development priorities and investment choices. Represent the Sovereign Cloud partner opportunity with internal executives, external providers and customers, building confidence and momentum around a strategic growth area. Qualifications To be successful in this role you have: We are looking for someone who combines partner-development expertise and commercial judgement with enough technical understanding to ask the right questions, challenge assumptions and connect infrastructure decisions to partner and customer outcomes. Your experience may have been gained in one or more of the following areas: Partner development, ecosystem development or strategic technology partnerships. Cloud platforms, infrastructure, hosting, managed services or technology operations. Sovereign cloud, government cloud, data residency, security, compliance, public sector or other regulated markets. Strategic business development, product strategy, consulting or new business creation. Enterprise software, software as a service, platform businesses, hyperscalers or infrastructure providers. Developing and scaling new partner-led business models across multiple countries, functions or organisations. You will be able to demonstrate: A record of developing partner capability, ecosystems or joint propositions, not only managing established relationships. Experience shaping complex opportunities rather than simply executing an established playbook. The ability to translate technical and operational considerations into clear commercial choices, partner value and customer outcomes. Strong judgement in ambiguous situations and the confidence to make progress when not every answer is known. Experience influencing senior leaders and building alignment across teams without relying on direct authority. Excellent communication, workshop leadership and executive engagement skills. A global mindset, cultural awareness and willingness to travel regularly for partner, customer and leadership engagements. Practical curiosity about how artificial intelligence and automation can improve analysis, decision-making and scalable partner development. What Success Looks Like ServiceNow has a clear and credible approach for developing Sovereign Cloud Partners and associated market opportunities across Europe, the Middle East and Africa. Priority providers progress from strategic interest toward viable joint propositions, investment decisions and customer solutions. Insights from early partner and market engagements are converted into repeatable approaches that support expansion into other regions. Internal teams and external providers make faster, better-informed decisions about opportunity, readiness, investment and market entry. Sovereign Cloud opportunities develop into scalable partner-led business models and meaningful customer outcomes. Why Join ServiceNow This role offers the opportunity to help define a strategic partner ecosystem at an early stage of development. You will work with senior leaders, sovereign cloud providers and global teams to influence how ServiceNow expands into regulated markets and how partner-led cloud solutions evolve for customers worldwide. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Oct 05, 2026
Full time
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description ServiceNow is looking for an experienced and strategic Partner Development leader to help define and scale our Sovereign Cloud partner ecosystem, initially across Europe, the Middle East and Africa and ultimately across global markets. You will work at the intersection of partner development, cloud infrastructure, commercial strategy, product readiness and market creation. The role will help ServiceNow and sovereign cloud providers address markets where customers require greater control over data, operations, infrastructure and service delivery, including public sector and highly regulated industries. This is not a traditional Partner Manager role. You will develop providers, propositions and repeatable approaches rather than simply manage established relationships. You will help turn an emerging and complex opportunity into scalable partner-led business models that can be adapted across countries and regulatory environments. Why This Role Matters Governments and regulated organisations are increasingly seeking cloud solutions that meet demanding sovereignty, security, residency and operational requirements. Sovereign Cloud Partners can help ServiceNow address customers and markets that may not be able to adopt established cloud models. Europe, the Middle East and Africa is at the forefront of this opportunity. Based in Munich, you will lead the early development of the partner model in the region, using the experience gained to shape repeatable approaches for other markets worldwide. What You will Do Shape ServiceNow's Sovereign Cloud partner-development strategy, with an initial focus on Europe, the Middle East and Africa and a mandate to support global scale. Identify, assess and develop relationships with sovereign cloud providers and relevant infrastructure organisations. Work with partners to explore market opportunities, define joint value propositions and build credible paths to customer adoption. Develop repeatable partner, business, operating and go-to-market approaches that can be adapted across countries and regulatory environments. Connect commercial opportunity with technical and product readiness, helping partners and internal teams reach clear decisions on what is required to enter and succeed in a market. Bring together senior stakeholders across product, engineering, cloud operations, sales, legal, finance and partnerships to solve complex cross-functional challenges. Translate emerging customer, industry and regulatory needs into practical partner-development priorities and investment choices. Represent the Sovereign Cloud partner opportunity with internal executives, external providers and customers, building confidence and momentum around a strategic growth area. Qualifications To be successful in this role you have: We are looking for someone who combines partner-development expertise and commercial judgement with enough technical understanding to ask the right questions, challenge assumptions and connect infrastructure decisions to partner and customer outcomes. Your experience may have been gained in one or more of the following areas: Partner development, ecosystem development or strategic technology partnerships. Cloud platforms, infrastructure, hosting, managed services or technology operations. Sovereign cloud, government cloud, data residency, security, compliance, public sector or other regulated markets. Strategic business development, product strategy, consulting or new business creation. Enterprise software, software as a service, platform businesses, hyperscalers or infrastructure providers. Developing and scaling new partner-led business models across multiple countries, functions or organisations. You will be able to demonstrate: A record of developing partner capability, ecosystems or joint propositions, not only managing established relationships. Experience shaping complex opportunities rather than simply executing an established playbook. The ability to translate technical and operational considerations into clear commercial choices, partner value and customer outcomes. Strong judgement in ambiguous situations and the confidence to make progress when not every answer is known. Experience influencing senior leaders and building alignment across teams without relying on direct authority. Excellent communication, workshop leadership and executive engagement skills. A global mindset, cultural awareness and willingness to travel regularly for partner, customer and leadership engagements. Practical curiosity about how artificial intelligence and automation can improve analysis, decision-making and scalable partner development. What Success Looks Like ServiceNow has a clear and credible approach for developing Sovereign Cloud Partners and associated market opportunities across Europe, the Middle East and Africa. Priority providers progress from strategic interest toward viable joint propositions, investment decisions and customer solutions. Insights from early partner and market engagements are converted into repeatable approaches that support expansion into other regions. Internal teams and external providers make faster, better-informed decisions about opportunity, readiness, investment and market entry. Sovereign Cloud opportunities develop into scalable partner-led business models and meaningful customer outcomes. Why Join ServiceNow This role offers the opportunity to help define a strategic partner ecosystem at an early stage of development. You will work with senior leaders, sovereign cloud providers and global teams to influence how ServiceNow expands into regulated markets and how partner-led cloud solutions evolve for customers worldwide. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2026 Fortune Media IP Limited. All rights reserved. Used under license.
ROLE: Claims Executive - US Casualty & Specialty Lines LOCATION: LONDON - City PURPOSE OF THE ROLE My client is a well-established independent Lloyd's broker with a singular focus on improving the way businesses manage risk. On a mission to reinvigorate broking, they have ambitious growth plans and are looking to add a Claims Associate to their London team. The successful candidate will provide technical claims support across multinational and multi-layered programmes, with a focus on US casualty binders, financial lines and property. You will be responsible for ensuring claims are valid, processed and paid within agreed timescales, acting as a key claims advocate for clients throughout the lifecycle of each matter. RESPONSIBILITIES Oversee and coordinate a portfolio of US casualty binder claims, including Professional Liability, General Liability, E&O, EPL, Crisis Management and other specialty liability classes, ensuring effective communication between clients, TPAs, coverholders and insurers. Review and assess claims information, coverage positions and carrier responses, providing clients with clear, commercially focused advice. Monitor claim progress from notification to resolution, ensuring all parties meet contractual, regulatory and service-level requirements. Act as a key claims advocate for clients, negotiating with insurers, TPAs, adjusters and legal representatives to support favourable and timely outcomes. Demonstrate strong working knowledge of CLASS and ECF systems, ensuring efficient submission, tracking and agreement of claims within the Lloyd's and company markets. Provide claims support across financial lines (D&O, E&O, Financial Institutions, Professional Indemnity) and property, including CAT and technical industrial risks, for both direct and reinsurance placements. Use broking systems to produce documents and accounting entries, ensuring their accuracy. Liaise with colleagues across London and overseas offices to deliver a consistent and collaborative claims service. Participate in client reviews, renewal preparation and underwriter and broker meetings. DAY TO DAY Managing an active portfolio of US casualty binder claims from first notification through to settlement. Reviewing coverage positions and drafting commercially focused advice for clients Submitting and tracking claims via CLASS and ECF, maintaining data accuracy across internal systems. Negotiating with insurers, TPAs, adjusters and legal representatives on behalf of clients. Liaising with London and overseas colleagues to ensure a consistent claims experience across the network. Attending client reviews, renewal meetings and market meetings as required. Ensuring claims records and data are maintained in line with Lloyd's and company market requirements. EXPERIENCE Previous experience working with US casualty binders and third-party claims is essential. Good working knowledge of the (re)insurance market and London systems - CLASS, ECF and IMR. Knowledge of property and financial lines advantageous but not essential. Experience within the London Market, ideally within a Lloyd's broker or MGA environment. Knowledge of Eclipse and/or ImageRight advantageous. Ability to manage multiple priorities, re-prioritise workloads and meet deadlines in a fast-paced environment. SKILLS Excellent communication skills with the ability to manage expectations and messaging across all stakeholders. Well organised with the ability to prioritise and re-prioritise workloads as demands evolve. Advanced Microsoft Excel and Word skills. A collaborative team player who is comfortable working across London and international offices. CII qualified or working towards qualification is advantageous. Commercially minded with a proactive, client-first approach.
Oct 05, 2026
Full time
ROLE: Claims Executive - US Casualty & Specialty Lines LOCATION: LONDON - City PURPOSE OF THE ROLE My client is a well-established independent Lloyd's broker with a singular focus on improving the way businesses manage risk. On a mission to reinvigorate broking, they have ambitious growth plans and are looking to add a Claims Associate to their London team. The successful candidate will provide technical claims support across multinational and multi-layered programmes, with a focus on US casualty binders, financial lines and property. You will be responsible for ensuring claims are valid, processed and paid within agreed timescales, acting as a key claims advocate for clients throughout the lifecycle of each matter. RESPONSIBILITIES Oversee and coordinate a portfolio of US casualty binder claims, including Professional Liability, General Liability, E&O, EPL, Crisis Management and other specialty liability classes, ensuring effective communication between clients, TPAs, coverholders and insurers. Review and assess claims information, coverage positions and carrier responses, providing clients with clear, commercially focused advice. Monitor claim progress from notification to resolution, ensuring all parties meet contractual, regulatory and service-level requirements. Act as a key claims advocate for clients, negotiating with insurers, TPAs, adjusters and legal representatives to support favourable and timely outcomes. Demonstrate strong working knowledge of CLASS and ECF systems, ensuring efficient submission, tracking and agreement of claims within the Lloyd's and company markets. Provide claims support across financial lines (D&O, E&O, Financial Institutions, Professional Indemnity) and property, including CAT and technical industrial risks, for both direct and reinsurance placements. Use broking systems to produce documents and accounting entries, ensuring their accuracy. Liaise with colleagues across London and overseas offices to deliver a consistent and collaborative claims service. Participate in client reviews, renewal preparation and underwriter and broker meetings. DAY TO DAY Managing an active portfolio of US casualty binder claims from first notification through to settlement. Reviewing coverage positions and drafting commercially focused advice for clients Submitting and tracking claims via CLASS and ECF, maintaining data accuracy across internal systems. Negotiating with insurers, TPAs, adjusters and legal representatives on behalf of clients. Liaising with London and overseas colleagues to ensure a consistent claims experience across the network. Attending client reviews, renewal meetings and market meetings as required. Ensuring claims records and data are maintained in line with Lloyd's and company market requirements. EXPERIENCE Previous experience working with US casualty binders and third-party claims is essential. Good working knowledge of the (re)insurance market and London systems - CLASS, ECF and IMR. Knowledge of property and financial lines advantageous but not essential. Experience within the London Market, ideally within a Lloyd's broker or MGA environment. Knowledge of Eclipse and/or ImageRight advantageous. Ability to manage multiple priorities, re-prioritise workloads and meet deadlines in a fast-paced environment. SKILLS Excellent communication skills with the ability to manage expectations and messaging across all stakeholders. Well organised with the ability to prioritise and re-prioritise workloads as demands evolve. Advanced Microsoft Excel and Word skills. A collaborative team player who is comfortable working across London and international offices. CII qualified or working towards qualification is advantageous. Commercially minded with a proactive, client-first approach.
