1138 jobs found

Catering is seeking an Intensive Housing Management & Support Officer to join our Adult Supported Housing team. This field-based role covers service locations and involves delivering person-centred housing-related support to adults with mental health needs and learning disabilities. The ideal candidate will have strong values, be compassionate and capable of working independently and within a team. A full UK driving licence and access to transport are required, with a commitment to

We are recruiting a full time Retirement Housing Officer to join our team! Within this role, you'll look after a Retirement Housing scheme and our residents who live in them, ensuring they are safe, supported and able to live comfortably in their homes. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. In 2024 we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Look after a Retirement Housing scheme and our residents living in them. This means you will: Work with customers and external agencies to ensure they are happy, safe and comfortable in their homes. Perform daily physical visits and/or phone calls to residents to conduct a welfare check Oversee the delivery of tenancy management on the scheme, such as: Manage empty properties on scheme & new lettings of properties to suitable customers, organising open days to promote the scheme and service. Work with other departments and agencies to resolve any issues that arise relating to the tenancies are dealt with. Ensure that all scheme services are of high quality, consistently delivered and offer the best value for our residents. Take appropriate action on safeguarding concerns and ensure they are reported in line with policy Take appropriate action on ASB incidents and complaints, ensuring compliance with organisational procedures. Oversee use of communal areas, monitor building safety & maintenance issues, and outside services such as window cleaners and grounds maintenance. Undertake cyclical compliance testing such as fire alarm, Tunstall equipment and preform in line with procedure. An appreciation of the needs and problems of older people, and people with disabilities or special needs. Knowledge of care and support services available to clients. A caring and empathetic approach. Excellent attention to detailin order tonotice any change in the condition of a customer and takeappropriate action. Good IT skills, with a working knowledge of Microsoft systems including Excel. Customer service experience specifically working with elderly and/or vulnerable people. Experience working within the housing sector would beadvantageous. Applicants must have the right to work in the UK, we are not able to provide visa sponsorship. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Salary from £27,626 which rises to £29,405 per year + essential car user allowance Social Housing Pension Scheme with up to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support Join Our Team! We're looking for great people to join us! AtIncommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know thatdiverse perspectives make us stronger. Based inBradford, a city known for its rich cultural diversity, we servevibrant communities. As a social housing provider, we're passionate about making a real difference by providingsafe, affordable homesandimproving lives. Our recruitment process is designed tosupport you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be aMindful Employer, committed to mental health and wellbeing. We also hold the'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. We review applications as they come in and may close the advert before the deadline. Ready to make an impact?

£23,858.56-£25,055.00 per year + 10% Project uplift Pay: £23,858.56-£25,055.00 per year + 10% Project uplift Job Description: Action is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and agency workers to share this commitment Job Purpose The role of the Tenancy Sustainment Worker is to manage a client caseload, providing tenancy support that will deliver positive outcomes for both the client and the organisation. They are responsible for delivering the organisation's obligations to the client and ensuring that the client is assisted to access all opportunities afforded to them. The TSW will provide front line delivery of a high standard of client tenancy support. You will need to be proactive and effective in the implementation to achieve positive outcomes for the client and the organisation. Tenancy Sustainment Workers are responsible for all client activities relating to support and engagement, from when a client enters the service to when they leave. They will work with the client in a positive, energising and engaging manner, promoting positive engagement that will motivate clients to maximise full potential and minimise negative outcomes. Tenancy Sustainment Workers are responsible for the accurate and timely completion of client records / documentation. They must positively promote and engage in the delivery of tenancy support models employed by the organisation and work collaboratively with colleagues to ensure that the organisation offers the best possible service to clients, in the most appropriate way. They must also work in collaboration with partner organisation's to ensure a holistic and client centred approach to support is provided. The TSW is responsible for the delivery of frontline services and as such must work in an appropriate manner to uphold and promote the organisation's reputation in the external environment at all times. Action are committed to multiagency working and the TSW will build and maintain strong working relationships with internal and external stakeholders as well as partners and commissioners. Tenancy Sustainment Workerbased in Mansfield. Joining us on a Full time basis, working 36 hours per week, you will receive a competitive salary of £23,858.56 - £25,055 FTE + 10% Project uplift. Action Housingis a Registered Charity and Housing Provider. Action offers support to vulnerable individuals and families, enabling them to establish and maintain a home and empowers tenants to recognise what they can do by supporting them to develop the skills they need for their long-term independence. As our Tenancy Sustainment Worker, you will participate in the supporting and delivery of client engagement activities. This may be informing clients of relevant activities, working with Engagement and Life skills Co-ordinators, facilitating attendance, or leading and supporting the delivery of a group work session. Benefits available to our Tenancy Sustainment Worker include: Mileage and Expenses Casual Dress Free Parking Complimentary Tea and Coffee Westfield Employee Assistance Access to blue light card Charity Worker Discount Access to the company shop 28 days annual leave (3 days allocated by the business between Christmas and the new year) + BH (Pro rated) 3 x Life Assurance Responsibilities as our Tenancy Sustainment Worker will also include: Participating in the delivery of client engagement activities, this may be informing clients of relevant activities and facilitating their attendance, or leading or supporting the delivery of a group work session Providing accurate, concise and clear documentation that is easily understood by clients and completing the required fields and case notes on the case management system Managing and updating Client Support Modules As well as being a good listener and communicator, they will be sensitive to the diverse needs of the client and have a clear understanding of professional boundaries. Support may include accessing community-based services, maximising benefits/income, dealing with accommodation issues and addressing issues relating to health and wellbeing Have and develop relevant, current knowledge about services, resources and opportunities that will likely benefit their clients and assist them in social or community engagement and timely, positive move on. Clients who are exiting the service will be supported through the transition to ensure that the process is managed effectively. For accommodation move on there will be a willingness to assist with transporting the client's belongings where this is practical and appropriate. Assessing referrals and managing waiting lists Completing weekly data returns as required What we're looking for in our TSW: Deliver tailored, outcome-focused tenancy support to clients with complex and overlapping needs. Conduct comprehensive risk and needs assessments and develop support plans aligned with individual goals. Provide practical guidance on budgeting, rent management, maintaining accommodation, and accessing benefits. Support clients to engage with mental health, substance misuse, healthcare, and social care services. Monitor tenancy conditions and intervene early where risks of eviction or tenancy failure arise. Maintain accurate, compliant case records and reporting in line with organisational and regulatory standards. Liaise effectively with landlords, housing providers, statutory agencies, and community partners. Implement safeguarding procedures and elevate concerns in accordance with policy. Promote resilience, independence, and life skills development to reduce long term service dependency. Participate in team meetings, supervision, training, and continuous professional development This list is not exhaustive If you feel you have the skills and experience to join us as ourTenancy Sustainment Worker, then pleaseapplynow! This post is a full time "in person" role This post has been designated as an Essential Car User. A Full UK Driver's license and access to a vehicle are essential. The vehicle must be insured for business use and have a current MOT certificate. This role will be subject to an enhanced DBS check. Person Specification (All listed below are essential criteria) Knowledge and Experience Minimum 1-year experience of working with one of the following client groups: offenders, young people, substance users, people with mental health issues or domestic abuse survivors At least 12 months experience of delivering housing related support, with an understanding of housing law and local knowledge of housing options and services Demonstrates an understanding of the issues facing this client group, and has a dedication to improving the lives of vulnerable people Ability to engage clients who are unmotivated and be a key influencer with the ability to be flexible in their approach to suit the client An understanding of the social, emotional and vulnerability of the service users supported by this team Understanding of the importance of confidentiality, risk management, safeguarding and GDPR Qualifications Educated to GCSE level or equivalent experience with a minimum of GCSE English and Mathematics Grade A-C (or equivalent) Professional Skills Integrity, professionalism and a good understanding of the importance of professional boundaries Excellent communication skills, both written and verbal particularly communication via phone or e-mail Good organisational skills, the ability to work flexibly, on your own initiative and to prioritise workload Ability to deliver group work The ability to be flexible and cooperative as part of a team Ability to work with a wide range of people effectively Ability to adapt and learn to new IT systems Personal Qualities Willingness to continue further training and personal development Ability to show empathy Excellent time management skills and the ability to work and efficiently to juggle multiple priorities Confident and self-motivated Commitment to working within Action's core Vision, Values and Mission Resilience and the ability to work in a pressurised environment whilst remaining calm and professional Ability to work with clients with challenging behaviours and multiple complex needs not limited to poor mental health and substance misuse Must be flexible, as shift work may be required

The Income Officer role is for a social housing provider on a temporary basis, covering staff sickness for up to three months. The position is initially office-based with potential to work from home two to three days per week. You will manage rent accounts, recover arrears, advise on benefits and Universal Credit, and support tenants to sustain their tenancies. Travel to attend home visits and court hearings will be required as needed.

The Probation Service is seeking a Probation Services Officer in housing support to assess, plan and support housing needs for people on probation, in custody and in the community. You will perform face-to-face accommodation assessments, develop plans and maintain case records to support risk management and positive outcomes. Salary from £28,064 (pro-rata for part-time roles) with annual progression through a Competency Based Framework; new entrants start at the pay band minimum and progression

Job title: Housing Needs Officer (Level 6) Job Category: Housing Location: Chalvey Community Hub, Ladbrooke Road, Slough, SL1 2SR, Slough Borough Council Salary: £21.80 per hour 2 days in the office min, inc. Duty days officers are required to attend the office, at least 2 days per week and be part of a Duty rota - week days only. Main purpose of Job: To work with clients, provide advice and investigate homelessness applications made under the terms of the Housing Act 1996 (as amended by the Homelessness Act 2002, Localism Act 2011 and Homelessness Reduction Act 2017, Renters Rights Act) To provide a full housing advice and homeless service to those clients who are homeless or threatened with homelessness To complete the personalised housing plan (PHP) with the client detailing the outcome of the assessment including steps to be discussed and the actions to be taken by the Housing team to address your housing situation. To provide a responsive front line Homelessness prevention, Relief and Main duty service to the public including those who are homeless/threatened with homelessness in 56 days. To provide current and bespoke homelessness prevention and relief advice, front of house assessments, issuing, monitoring and updating personalised housing plans (PHPs) and setting PHP Review dates. Issue Relief/Main duty acceptance/discharge letters To conduct detailed casework to prevent or relieve homelessness, and propose main duty decisions. To use every available resource to tackle housing need and prevent homelessness in accordance to relevant legislation, policies and procedures. To support diversity and inclusion across the service area in terms of service delivery and partnership working. To prevent homelessness utilising all initiatives available to clients, both internally and through external organisations.

Housing Needs Officer (Hybrid) needed in Slough, £21.80ph PAYE - Reference: OR112978 2 days in the office. Inc. duty days officers are required to attend the office, at least 2 days per week and be part of a Duty rota - week days only. Deliver a comprehensive, customer focussed and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Identify and respond proactively to every home seeker who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the duties under housing, homelessness, and any other relevant legislation. Complete an assessment of the applicant's circumstances, in all cases, to determine the duty owed to the client and inform the client in writing of the decision in accordance with the relevant legislation, seeking advice and guidance where needed from colleagues. Complete a Personal Housing Plan with each client where appropriate, compiling a tailored set of actions both the client and staff will compete in order to prevent or relieve the client's homelessness and to interview clients in the office and at other venues in the district as and when required. Provide good quality housing advice to all, including, public, tenants, licensees and homeseeker's regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation. Deliver services within statutory and individual agreed targets to meet performance indicators and respond positively to all enquiries in accordance with service standards To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Needs Manager or Team Leader. To work with, and to sign-post customers to, voluntary/other partner agencies (including Mental Health and Adult Care services, children's Social care, IDAS, and Probation) in order to contribute to a high quality service. To maintain clear referral processes with other agencies for additional specialist advice/support needs. This is a full time role on atemporary contract basis Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

Slough Borough Council is seeking a Housing Needs Officer (Level 6) to work from Chalvey Community Hub, Slough. You will assess homelessness applications and provide tailored housing advice in line with relevant housing legislation. You will complete personalised housing plans with clients, ensure frontline homelessness prevention, and contribute to the main duty service while participating in a duty rota requiring at least 2 office days per week.

The following content displays a map of the jobs location - Dudley Full time - Fixed Term Contract (12 months) Grade 7 Dudley Town Centre The Homelessness Prevention &Response Team aim to prevent homelessness wherever possible so we offer advice andsupport about housing options to those that are homeless, those who may be at risk of losing their home, have other urgent housing needs, or who simply want to know more about the options that are available to them. The purpose of the job is: To prevent homelessness through a variety of activities To support case manages indeterminingDMBC's legal responsibility for homeless cases To manage a personal caseload, preventing homelessness whenever possible. To be an effective member of the Homelessness Prevention andResponse Team, ensuring that high quality customer services are provided at all times, and that the service is continuously improving To be personally responsible for developing particular service areas and/or particular partnership initiatives The post holder will need to have housing and homelessness knowledge, and experience of supporting vulnerable adults. So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates . Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application . All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Dudley Council will check the information that you have provided against any details already held for accuracy and completeness . The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so . N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

MSV in Greater Manchester is seeking a dedicated Young Person Independent Living Officer to support vulnerable looked-after young people in a supported housing project. You will provide person-centred support, manage safeguarding concerns, and work with agencies to promote wellbeing and independence. Minimum 5 GCSEs including Maths and English. You will manage a busy caseload, advocate for clients with mental health needs, and maintain accurate records.

Are you passionate about supporting people to live independently and improve their health and well-being? An exciting opportunity has become available for 2 Temporary Living Well Coordinators to join a supportive community-focused team. This is a fantastic opportunity for someone with experience supporting vulnerable people who enjoys building positive relationships and helping customers achieve greater independence. s a Living Well Coordinator, you'll provide person-centred support to customers, carrying out well-being visits, helping people access appropriate services and working alongside colleagues and external partners to ensure customers receive the right support. What will you be doing as a Living Well Coordinator? Visiting customers to check on their well-being and provide appropriate support Developing individual support plans based on customer's needs Supporting customers to maintain their independence and access appropriate services Responding appropriately to well-being and safeguarding concerns Working with colleagues, support providers and external agencies to coordinate effective support Supporting customers with day-to-day issues and helping them access the right teams and services Supporting customers with physical and mental well-being and helping to reduce social isolation Working with customers across sheltered housing, extra care and learning disability schemes Carrying out regular checks and reporting any health, safety or maintenance concerns Supporting events and activities that encourage customer involvement and community engagement Maintaining accurate case notes and records Using your initiative to resolve issues and escalating concerns where necessary Managing your own workload and working flexibly across different schemes We would LOVE to hear from you if you have the following skills and experience: Previous experience as a Living Well Coordinator, Independent Living Coordinator, Support Worker, Housing Support Worker, Community Support Worker, Well-being Coordinator, Housing Officer or similar Experience supporting vulnerable, elderly or disadvantaged people Excellent communication and relationship-building skills An empathetic, patient and person-centred approach Understanding of safeguarding and the ability to respond appropriately to concerns Experience working with multiple agencies or support services would be advantageous Strong problem-solving skills and the confidence to use your own initiative Excellent organisational skills and the ability to manage your own workload Comfortable working independently as well as part of a wider team Good IT skills and confidence learning new systems A practical and resourceful approach to resolving day-to-day issues Understanding of confidentiality and GDPR Full driving licence would be advantageous Similar roles could include: Independent Living Coordinator, Wellbeing Coordinator, Support Worker, Housing Support Worker, Community Support Worker, Sheltered Housing Officer, Extra Care Support Worker or Housing Officer. What will you get in return for your work as a Living Well Coordinator? £20.21 per hour 35 hours per week Temporary position 25 days annual leave plus bank holidays Weekly pay Paid annual leave (accrued) Opportunity to make a genuine difference to customers and their quality of life Varied role working across sheltered housing, extra care and community settings Supportive team environment Opportunity to develop your experience within housing, well-being and independent living support Full training and ongoing development If you're an experienced support professional who is passionate about helping people live independently and would enjoy a varied, people-focused role, we'd LOVE to hear from you!