- Establish a culture of research-led consumer insight that informs a directional creative brief
- Establish a culture of evaluation: guide clients on what to measure, ensure it gets measured
- Establish best practice process throughout the agency, from client brief to pitch / presentation
- Create the tools (briefs, templates, examples) that make this easy
- Lead the education/training of TLC staff that allow it to take root
- Speak "client language", positioning TLC as a credible strategic partner - attending client meetings, developing long-term client relationships
- Work closely with Sales teams to keep focus throughout on the TLC business model
- Demonstrate effect on bottom line: be aware of own contribution to ROI!
Skills and Experience Required
Experience & Attitudes
A Strategic Planner is the bridge between three Cs - Client, Consumer and Creative. As such you will need excellent people skills and sound business judgment.
Interested in research, planning or similar in the world of integrated marketing / SP in a client-facing role.
Personal attributes
- Curious about everything - especially people and brands
- Active in all media, hungry for new things, excited about living
- Doesn't trust assumptions
- Develops hunches, follows them, proves them