Are you an experienced operations leader with a strong background in logistics, warehousing, delivery, and retail? Here at Henley Morgan, we are seeking a Director of Operations to oversee our clients logistics, warehouse, delivery, and operations teams in a fast-paced, dynamic environment.
As the Director of Operations, you will play a key role in leading a team of 20+ professionals, driving operational excellence, and implementing strategies that support the company's continued growth. If you have a passion for optimizing processes, improving efficiencies, and delivering exceptional customer service, we want to hear from you!
Key Responsibilities:
- Lead, manage, and inspire a diverse team across logistics, warehouse, and delivery functions.
- Develop and implement strategies for smooth and efficient operations, ensuring alignment with business growth objectives.
- Oversee logistics operations, including fleet management and third-party providers, ensuring global and UK delivery systems run efficiently and cost-effectively.
- Manage inventory, stock control, and warehouse layout optimization to improve space utilization and minimize reverse logistics.
- Ensure the highest standards of product quality, health and safety compliance, and customer satisfaction across all operational areas.
- Collaborate with senior leadership to implement long-term strategies and drive continuous improvement across all business operations.
- Lead change management initiatives, identifying operational inefficiencies and optimizing workflows for greater cost-effectiveness and service delivery.
Key Skills & Experience:
- Proven leadership experience in operations, ideally within a fast-paced retail environment.
- Expertise in logistics, warehousing, delivery operations, and retail services.
- Strong experience with SAP B1 ERP, warehouse management systems (WMS), and advanced Excel for analytics and reporting.
- Solid knowledge of global logistics, UK delivery systems, and import/export regulations.
- IOSH Level 3 or NEBOSH certification (health & safety) is desirable.
- A hands-on, flexible approach to work with the ability to adapt to changing business needs.
Rewards:
- Lead and inspire a growing operations team in a thriving business.
- Play a pivotal role in driving operational success and long-term growth.
- Be part of a dynamic, collaborative environment with opportunities for career development and leadership.
- Competitive salary and benefits package - £80,000 - £120,000 (depending on experience)
If you're ready to take on a strategic leadership role and make a lasting impact on the future of operations, we'd love to hear from you at Henley Morgan. Apply now!