Customer Service Administrator

Role: Customer Service Administrator

Location: Runcorn

Salary: 25,000 - 27,000 (discretionary 8% bonus)

An exciting opportunity for a customer service professional to join a well established pharmaceutical manufacturer based in Runcorn. The company have an excellent reputation within the industry and are looking for a Customer Service Administrator to assist the Sales Department, and provide a vital link between customer service and Sales.

Benefits:

• Early finish on a Friday
• Competitive salary
• 23 days holiday, plus bank holidays (this increases with length of service)
• Discretionary bonus - 8%
• Free parking
• Cycle to work scheme

Key Responsibilities

• Raise orders, quotations and process them through the internal system
• Assist customers with any queries that arise and liaise with the appropriate department to help resolve the query.
• Prepare and attend daily/weekly update meetings
• Raise invoices and credit notes

The successful candidate:

• Previous experience within a customer service role
• Excellent communication skills
• Ability to deal with external stakeholders
• Good telephone manner
• Ability to think proactively

To apply for the Customer Service Administrator or for more information, please contact Jack Challinor at Smart4Sciecnes on