Chief Neighbourhood Health and Primary Care Officer

Chief Neighbourhood Health and Primary Care Officer NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

Bedfordshire, Luton, and Milton Keynes ICB is recruiting a new executive director to take forward our system wide work supporting primary care and the commissioning of all services. Rooted in neighbourhood wellbeing, this role is a great opportunity for someone committed to system and partnership working to develop and transform end to end patient care pathways. Enabling collaboration of all patient services including planned and unplanned care, underpinned by prevention initiatives at every stage. BLMK ICB has established robust relationships, together with good place-based working. It is an exciting time to join this system to improve the health and wellbeing of our residents.

If you are interested in joining a high performing ICB and committed to the development and improvement of services please contact our Chief Executive, Felicity Cox for a conversation via Alyson Malciw ().

Interview Details to note:

Stake Holder Panel: 25th February 2025

Interview Date: 3rd of March 2025

Main duties of the job

The role reports directly to the ICB Chief Executive Officer. The post-holder is a non-voting member of the ICB Board.

As the strategic commissioning lead for the ICB, the CNHPCO is accountable for all matters relating to the commissioning performance of the ICB and will also be responsible for ensuring that the ICB implements a robust commissioning strategy and for ensuring that system resources are effectively deployed and used to provide the best possible outcomes for the population, making best use of the health and care funding.

The CNHPCO will lead the Neighbourhood Health and Primary Care Directorate to ensure that planned, unplanned and preventative care are co-ordinated and designed to deliver system flow and improve the care provided to residents.

The CNHPCO will be accountable for the development and maintenance of an Integrated Commissioning Strategy which provides equitable access for our population and includes the commissioning of:

• The Primary Care Services in accordance with national contract requirements for Primary Medical Services, Pharmacy Services, Dental Services and Optical Services.
• The Acute Services which underpin strategic commissioning intentions of the ICB for acute services and support the aims of the Health Services Strategy.
• Community Services which build and develop the concept of neighbourhood health supported by wide ranging teams and enables self-care and care closer to home.

About us

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic.

We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Job responsibilities

Please see the attached job description and person specification for more detailed information about the role.

Person Specification Experience

• Substantial board level leadership experience and/or system leadership experience within a regulatory or similar environment is essential.
• Experience of managing highly sensitive situations with stakeholders.
• Experience of managing relationships with the media and political stakeholders.
• Experience of providing leadership, mentorship, and professional development at a very senior level with demonstrable outcomes.
• Experience of leading highly complex and contentious transformational change at significant scale requiring senior decision making and delivery in an ambiguous and changing environment.

Knowledge

• Extensive knowledge of the health, care and local government landscape and an understanding of the resourcing implications related to the social determinants of public health.
• Current evidence and thinking on practices which reduce health inequality, improve patient access, safety and ensure organisations are Well Led.
• Extensive knowledge of health and care service planning and service redesign.
• In depth understanding of the ICB's clinical risk environment including knowledge and understanding of the strategies that have been adopted by system partners and the risks inherent in any transformation strategies.

Skills

• Exceptional communication skills which engender community confidence, strong collaborations, and partnership and support in managing and resolving potential conflicts by effectively listening to others and actively sharing information.
• Improvement science and methodology skills, core to professional practice and approach to service improvement and reporting.
• Strong critical thinking and strategic problem solving under own initiative; the ability to contribute to a joint strategic plan and undertake problem resolution and action. Analytical rigour. An ability to manage conflict and build consensus.
• Highly sophisticated leadership and influencing skills; building compassionate cultures where individuals and teams thrive at organisation, partnership, and system levels.

Qualifications

• Essential: Educated to Masters level or equivalent qualification or level of experience.
• Evidence of CPD.
• Improvement Science Experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board