Quality Improvement Training Lead

Are you a passionate and experienced Quality Improvement (QI) trainer?

Here at Central London Community Healthcare (CLCH) we pride ourselves on building quality and improvement into everything we do.

We have an exciting opportunity for an experienced QI educator to lead our organisational QI capability programme. The successful candidate will have significant experience of teaching, coaching and facilitating quality improvement and will be a senior leader in the QI team.

CLCH is committed to developing and embedding a culture of continuous quality improvement and we have an established dosing programme for capability development which we are constantly seeking to improve.

Working closely with the CLCH Academy, QI Networks, Partners and Academic institutions in our local systems, you will lead on the development and delivery of our QI training and development programmes.

We already have an established QI training faculty of enthusiastic QI coaches and practitioners who help us deliver our training. You will lead on nurturing and professional development of this training faculty.

We are a highly motivated, caring and enthusiastic team who work tirelessly to deliver outstanding customer service and continuously challenge ourselves to continuously improve. We always help and support each other and constantly strive to help everyone find a healthy balance in their work that delivers outstanding benefits to our customers, our organisation and ourselves.

The CLCH QI team have a fantastic reputation both internally and externally and we want someone who is going to help us reach even higher heights!

The post holder will be responsible for:

1. Defining Quality Improvement (QI) development needs
2. Developing Quality Improvement training offerings
3. Managing Quality Improvement training programmes
4. Delivering Quality Improvement training and support
5. Managing Improvement networks
6. Supporting Quality Improvement projects
7. Strategy and Planning for Quality Improvement function
8. Communication regarding Quality Improvement training
9. Supporting Continuous Professional Development for QI faculty

Just as we care about our patients' well-being, we also care about yours!

We can offer you:

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme (only available for Band 5 and up)
• Flexible working options
• Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here:

Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.

• Master's Degree in a relevant field or equivalent level combination of Post Graduate degree plus further experience and specialist training or equivalent experience
• Evidence of ongoing Continued Professional Development
• Teaching / training qualification
• Coaching qualification
• Q membership

• Experience of leading significant projects that have led to quantifiable improvements.
• Experience of using improvement tools and techniques in a complex service environment.
• Experience of project management methods that are appropriate for iterative improvement projects.
• Experience of using statistical methods in evaluating performance (e.g. SPC)
• Experience of managing change in a complex multi-stakeholder environment
• Experience of facilitating workshops/events for a broad range of stakeholders, including senior leadership and frontline health and care staff.
• Experience of designing training programmes and evaluation frameworks
• Experience of delivering teaching/training in improvement methods.
• Experience of coaching/mentoring teams in improvement methods.
• Experience of service development, planning and policy development
• Experience of working within a multi-cultural framework.
• Experience of developing and maintaining project documentation in a project management environment
• Experience of multi-professional management of teams or services within the designated specialty.
• Experience of running a network, community of practice, or similar involvement in research programmes/projects.
• Experience of commissioning training and development programmes

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£61,927 to £68,676 a year Per Annum, inclusive of HCAS