Product Owner

Grade Level (for internal use): 11

The Role: Salesforce Product Owner (Grade 11)

The Team: The Customer Experience Product team works closely with Client Services, Sales, Operations, and users across the organization. The team acts as a bridge between internal users and Technology to ensure that requirements are captured, prioritized, executed, and delivered to a high quality.

The Impact: The Salesforce Product Owner is an integral part of the team who is responsible for driving operational efficiency for all business stakeholders. This position will be working within the agile framework to prioritize, plan, and oversee the delivery of features on their scrum team, in order to enhance the value of the SFDC platform and integrated systems. The Product Owner will represent stakeholders to define features and prioritize the product backlog, to obtain maximum value to the benefit of the end user.

Responsibilities:

• Assisting in defining, developing, and implementing the Salesforce strategic roadmap and the releases of features for Salesforce and integrated systems.
• Identify customer needs, take detailed business requirements from global SFDC CI stakeholders and provide guidance on business processes to the team.
• Write user stories, own and prioritize the backlog and translate business needs into technical requirements for the scrum team.
• Assist in managing the scrum team and sprint planning/execution, working closely with the scrum master.
• Communicate with stakeholders regarding the product roadmap, timelines and status of requests.
• Working closely with Salesforce Field Support to communicate enhancements and defect fixes with end users.
• Articulate and track value delivered to business stakeholders - lean thinking.

What We're Looking For:

• Minimum 4 years experience working with Salesforce as a product owner/super user and familiar with agile methodology.
• Excellent communication, presentation and time management skills.
• Strong problem solving skills with an innate curiosity and desire to question the status quo.
• Ability to translate business asks into technical requirements.

About S&P Global Commodity Insights:
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.

Equal Opportunity Employer:
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.