Test Manager

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

The role focuses on the delivery of technology projects across teams within the Technology Servicing function. We are seeking an experienced Application Test Manager to join our dynamic data team in the Reinsurance sector. As a leader in a multidisciplinary environment, you will play a crucial role in ensuring that software applications meet business requirements and are deployed successfully.

The successful applicant will need to be able to lead a multi-location test team. This role involves working closely with business stakeholders, project managers, Service Manager, developers, and Test teams to ensure successful test execution, defect resolution and implementation.

Test Planning and Coordination:

1. Develop and maintain UAT test plans, test cases, and test scripts based on business process requirements.
2. Coordinate with business stakeholders to define UAT scope, objectives, and acceptance criteria.
3. Schedule and facilitate UAT test sessions, ensuring availability of necessary resources and environments.

Stakeholder Management:

1. Act as the primary point of contact between business users and the project team during UAT.
2. Communicate test progress, issues, and risks to stakeholders in a timely manner.
3. Facilitate meetings and workshops to gather feedback and ensure alignment on test outcomes.

Test Execution and Monitoring:

1. Oversee the execution of UAT test cases, ensuring adherence to test plans and timelines.
2. Monitor test progress and track defects, ensuring they are logged, prioritized, and resolved.
3. Provide guidance and support to business users during test execution.

Defect Management:

1. Collaborate with development and QA teams to ensure timely resolution of defects.
2. Conduct root cause analysis for critical defects and recommend corrective actions.
3. Ensure that all defects are retested and closed before UAT sign-off.

Reporting and Documentation:

1. Prepare and distribute UAT status reports, including test metrics and defect summaries.
2. Document test results, issues, and lessons learned for future reference.
3. Ensure all UAT documentation is complete and stored in accordance with company policies.

Continuous Improvement:

1. Identify opportunities for improving UAT processes and methodologies.
2. Implement best practices and tools to enhance test efficiency and effectiveness.

Qualifications:

1. Proven experience in UAT coordination or a similar role within software development projects.
2. Strong understanding of software development life cycle (SDLC) and testing methodologies.
3. Excellent communication, organizational, and problem-solving skills.
4. Ability to work collaboratively with cross-functional teams and manage multiple priorities.
5. Proficiency in test management tools (e.g., JIRA, HP ALM) and Microsoft Office Suite.
6. Knowledge of Microsoft Dev-Ops or equivalent test management tool.

Preferred Qualifications:

1. Experience in the insurance or financial services industry.
2. Certification in software testing (e.g., ISTQB) or project management (e.g., PMP).

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

1. Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
2. Defined contribution pension scheme, which Gallagher will also contribute to.
3. Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
4. Income protection, we'll cover up to 50% of your annual income, with options to top up.
5. Health cash plan or Private medical insurance.

Other benefits include:

1. Three fully paid volunteering days per year.
2. Employee Stock Purchase plan, offering company shares at a discount.
3. Share incentive plan, HMRC approved, tax effective, stock purchase plan.
4. Critical illness cover.
5. Discounted gym membership, with over 3,000 gyms nationally.
6. Season ticket loan.
7. Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
8. Emergency back-up family care.
9. And many more

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.