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# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026

Overview The Project Administrator is the entry role to the Project Management Academy & Pathway here at Interaction, where you'll join our Academy Team within our training pathway to become either a Pre-Contracts or Contracts Manager within our New Business or Delivery teams. You will experience all areas of the business through our training pathway, from the early stages through to client care. You'll join the estimating team to produce and prepare detailed cost plans alongside the Pre-Contract Team, as well as becoming part of the New Business teams, supporting our Project Directors with their client and account work, with exposure to developing a project from the very beginning alongside our clients. You'll also support the Contracts Team with project administration, with shadowing opportunities alongside our Delivery Team on site witnessing projects as they are brought to life. Once you are confident and competent in all areas, with a robust understanding of the wider business picture, you'll become a Projects Assistant, working with our Contract Managers to aid with negotiation and procurement. Following this stage of your training, we'll work with you to agree which of the Pre-Contracts or Contracts career pathways is most suited to align with your aspirations, skills & style. Interaction nurtures diversity through inclusive practices. We will consider all qualified applications for this position, regardless of their age, race, religion, gender identity, sexual orientation, disabilities or other characteristics. Minimum Skills or Attributes Excellent grasp of numbers and mathematics - this is critical to being successful in the role. Relentlessly curious & self motivated to learn. Able to work under own initiative and take responsibility for own actions & performance. Passion, energy, enthusiasm, desire to learn & drive for results. Excellent analytical and problem solving skills, innovative thinking & attention to detail. Ability to make informed decisions under pressure. Ability to manage workload and diary, adjust planned work and react with project demands. Able to multitask and work on multiple projects simultaneously. Excellent verbal & written communication skills, including in copywriting, presentation of documents and technical information, tailored to different requirements and personalities. Ability & confidence to have challenging conversations and influence positive results. Ability to establish credibility and have stature. Known to embrace technology and lead by example. Ability to build rapport with internal and external stakeholders. Excellent spreadsheet skills. Qualifications A degree or equivalent in a construction, maths or science based subject. Salary Band: £26k-£30k subject to experience Assessment Details Initial 15 minute introduction call to determine alignment with Interaction values 60 minute in person financial/numbers based excel spreadsheet assessment 45 minute in person interview (if successful following excel assessment) Please note, it is critical to your success as a project manager with us that you are comfortable working with numbers on a daily basis, and have some understanding of how to use Microsoft Excel, which is why we include this in the assessment process. Timings Interviews: Ongoing Start Date: Flexible Interaction is a forward-thinking commercial design and build firm delivering inspiring workplaces across the UK. You'll join a talented, passionate team in a culture that rewards curiosity, initiative, and collaboration. We embrace new ideas and technologies, and actively invest in the tools and people who'll help drive our future growth.

A leading global real estate firm is seeking a Pre-Construction Manager in Greater London to lead cost planning and tender submissions for fit-out projects ranging from £1m to £5m+. The ideal candidate has over 6 years of experience in pre-construction within the London sector, a degree in construction, and strong estimating skills. This role promotes excellence in project execution and compliance with standards and regulations while supporting junior staff's development.

Job Role Engineering Manager Location Greater Manchester Salary £75,000 - £95,000 (dependent on experience) About the Role Our client is seeking an experienced and proactive Engineering Manager to lead and coordinate the technical delivery of water and wastewater projects across a variety of programmes and frameworks. You will work closely with project and programme leads to ensure technical governance, robust engineering standards, and effective coordination across a portfolio of water sector projects. Key Responsibilities Direct and develop multi disciplinary engineers, CAD technicians and graduates Identify and implement appropriate, safe, efficient and value engineered design solutions and communicate these to client and project teams Act as Professional Head for design function Guide design in compliance with relevant technical, professional and water company standards and approve design packages Identify and implement appropriate software packages, and drive the use of BIM and 3D modelling where necessary Manage production of design deliverables that satisfy safety and quality requirements and are fully integrated Review, interpret and brief standards, procedures and changes to them Manage production of design deliverables within agreed timescales and hours and to formal processes and procedures Ensure project change for design packages is fully recorded Lead the estimating of hours required for design packages About You Understanding of MEICA, civils and process designs Track record managing multidisciplinary design teams and projects 10 years' experience working in the regulated water industry Degree educated Chartered Engineer Proficient with IT Driving Licence To learn more about this opportunity and how it could support your progression within the water sector, reach out to Charlie TRS. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender sexual orientation, age, marital status, veteran status, or disability status.

SalaryDepending on skills and experience. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. As a Cost Managerat HS2you will be responsible for supporting the Head of Cost and Estimating at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of HS2. About the role: To be accountable for supporting on the analysis and verification of contract level cost performance and ensure the data accurately reflects the current programme performance for onwards reporting. To be responsible for supporting on the validation of cost performance data submitted by delivery teams to the programme team as part of communicating overall programme performance. To be responsible for assisting with the development of contract level performance reports to communicate current performance to the programme team, including; Earned Value Management (EVM), forecasted costs and Estimate at Compltion (EAC) pressures. To be responsible for ensuring that the cost performance team are aligned to the current business processes and ways of working from a delivery perspective. To be accountable for supporting the Senior Cost Manager to ensure adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for providing technical support to the Project Controls Managers on cost performance and assist in the management of contractor teams to support the successful delivery of the HS2 project. To be accountable for working closely with the supply chain to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To be responsible for facilitating continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team. To be responsible for ensuring that the contract teams are working to the current governance processes and review policies in order to ensure they are in line with strategic business objectives. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Stakeholder management - ability to manage stakeholders within a matrix environment, inclusing the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders. Data analysis - able to analyse and interpret data and produce accurate, timely and informative reports in multiple formats adapted to the needs of the audience. Able to use Microsoft applications (e.g. Outlook, Word, Excel, PowerPoint, etc.). Knowledge: Knowledge of Project Controls, Commercial and Finance processes and how these operate. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including; Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience: Experience in cost management or project control role within a major project. Experience in the core project controls functions, including; baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experienced in the management and use of core cost management systems The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept. Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks. We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process:Removing bias in the recruitment process - YouTube Any applications received after the closing date will not be considered. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. Job Info Job Identification 260031 Job Category Programme Controls Posting Date 02/04/2026, 09:22 AM Apply Before 02/22/2026, 11:59 PM Job Schedule Full time Locations 2 Snowhill, Birmingham, B4 6GA, GB Permanent or Fixed Term Contract Permanent

Commercial Manager (Sizewell C) We are recruiting for an accomplished commercial leader to join the Civil Works Alliance (CWA) as we deliver Sizewell C - an iconic project that will generate 3.2 gigawatts of low carbon electricity, supplying around 6 million UK homes for at least 60 years. This is your opportunity to be part of a collaborative team shaping one of the nation's most ambitious infrastructure ventures. As a senior commercial professional within the CWA, you will drive value, efficiency and high standards across every stage of this landmark project. Your work will underpin both the successful delivery of Sizewell C and the Alliance's reputation as a centre of industry excellence. Role Overview A Commercial Manager is responsible for managing the commercial aspects of a Section or major part of the SZC Civil Works Alliance scope, from setting the Target Outturn Cost (TOC) to project delivery and final financial closure. They play an important role within the project's commercial team, helping to ensure the project is financially successful. The role involves tasks such as risk management, procurement, financial reporting, and managing the supply chain. In this role, you will: Place health and safety at the forefront of all decisions and champion sustainability across the project Ensure your team follows all CWA processes, procedures and governance standards Identify new efficiency opportunities and proactively respond to project requirements Analyse the economic landscape and advise on impacts for the project and wider construction sector Provide commercial input to value engineering and alternative methods of construction Share commercial data effectively with all relevant teams and maximise digital solutions for better outcomes Regularly review commercial and cost data to assure accuracy and identify any issues early Support the preparation of Target Outturn Costs (TOCs), earned value data and monthly project performance reports Deliver concise commercial updates to the Delivery Leadership Team and represent CWA interests in project meetings Assist with procurement planning and supply chain management, supporting procurement, estimating and surveying teams Ensure subcontract agreements are properly managed, change management is administered in line with contract, and disputes are minimised Identify supply chain issues and monitor risk and opportunity impacts on cost forecasts Ensure costs are recovered as defined cost and manage disallowed costs Provide constructive feedback and development opportunities for team members, and work collaboratively with all CWA functions to deliver project objectives We are looking for: A relevant degree qualification in Quantity Surveying, Commercial Management or similar Strong stakeholder management experience, particularly with external suppliers Excellent communication skills and confidence in presenting complex commercial matters In depth understanding of construction law and proven management and leadership abilities Strong teamwork and a track record of effective working within matrix organisations It would be beneficial if you also have: Experience mentoring and developing team members with clear development plans MRICS or similar professional accreditation Experience working with NEC3/4 contracts For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. Click the following link to apply. Why Join Us? For more than 60 years, nuclear power stations in the UK have been quietly keeping Britain fuelled with massive amounts of home grown energy. Our teams up and down the country are proudly continuing to serve the nation - but they also have an eye on the future. EDF is leading the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C and plans for a new power station at Sizewell C in Suffolk. Nuclear power is the most reliable, low carbon energy source currently available to the UK. EDF is playing a key role in the development of nuclear sites, while Hinkley Point C will provide low carbon electricity to meet 7% of the UK demand. The project is already making a positive impact on the local and national economy as well as boosting skills and education. We're not just building new nuclear power stations. We're developing careers, upskilling generations and creating thousands of employment and apprenticeship opportunities across a variety of skills areas. It takes a special kind of person to work in the nuclear energy industry and although we have thousands of them there's always a need for more. Our industry has a mind boggling range of opportunities and more jobs, and in more places, than you might think. But it's also an industry which is changing. We're a responsible business and proud to be Britain's biggest generator of zero carbon electricity. With size, age and experience, we believe we can do even more.

How you can make your mark Make your mark as a Quantity Surveyor. The primary role of the Quantity Surveyor is to provide contractual and commercial support to the various projects being undertaken by Boskalis Westminster and other UK-based associated companies. Your responsibilities as Quantity Surveyor: Advise and assist Project Management and site teams on contractual requirements and issues Manage and assist with contract communications Attend both internal and external Progress and Commercial meetings Responsible for collecting records, preparing valuations, monthly payment applications and invoices for the Company's projects. Value contract variations / and Compensation Events (CEs) Assist Cost Controllers with monthly financial reporting Assisting the Contract Manager with claims and/or liaison with external legal advisers Sub-Contract enquiries and evaluation and initial drafting of Sub-Contracts Sub-contract management (administration, variations/CE's, measurement and payment certification, etc.) Support the Contract Manager and estimating team with tender assessments and advice Overview of and assistance with UK insurance and liaison with Head Office Insurance Department. You can make your mark as a Quantity Surveyor if you have the following: Proven experience as a Quantity Surveyor Degree in Quantity Surveying and/or RICS qualified preferred but not essential Background in civil engineering. Marine civil engineering is preferred but not essential Sound knowledge of civil engineering contracts, in particular, the NEC suite of contracts Good communication and written skills Ability to integrate into a diverse, often multi-national team and make your input count Self motivated and able to work on their initiative. Full UK driving licence We offer What you can expect: A dynamic environment: A job where you can make an impact as part of a diverse, international team of experts. Rewarding conditions: As well as offering a competitive salary we give industry leading benefits, including 25 days holiday plus bank holidays (based on a full time contract), a generous pension package, with the opportunity to add flexible benefits, such as private health care, and the purchase of additional holiday days; free parking and beverages. Conveniently located office with a friendly, supportive team. Career development: Plenty of opportunities to realise your full potential with training and development through our Boskalis Academy Extra Information: Your team: You will work as a Quantity Surveyor in the Dredging business unit, with involvement in projects including capital and maintenance dredging projects; port developments; land reclamation; coastal protection schemes, beach renourishment and occasional work in Joint Ventures. Where you will work: You will be working predominantly at Westminster House in Fareham, Hampshire, UK. There will be some travel within the UK and Ireland with occasional requirements to work away from home on project sites, therefore having a full UK driving licence is essential. Whilst the role is based in Fareham, we offer up to 2 days a week hybrid working. Full/part time job: The position of Quantity Surveyor is a full time job - 37.5 hours a week. Next steps: Apply easily by completing the online application form. Interviews are held online and in the office. Once it's clear we're a good match, we'll make you an offer - and look forward to welcoming you to the company. About Boskalis Working at Boskalis is about creating new horizons and sustainable solutions. In a world where population growth, an increase of global trade, demand for (new) energy and climate change are driving forces, we challenge you to make your mark in finding innovative and relevant solutions for complex infrastructural and marine projects. Dredging is one of our traditional core activities. Boskalis is famous for projects like the expansion of the Suez Canal and the extension of the Maasvlakte at the Port of Rotterdam. Creation of new nature areas like the Markerwadden is something we contribute to. Combining our state of the art fleet, equipment and incredible manpower, we're able to achieve projects that no one believed were even possible. Interested? Interested? Please apply by filling in your details and by uploading your motivation letter and CV on our careers site. We will be reviewing applications and conducting interviews on a rolling basis, so we encourage you to apply early. Please note that the position may be closed as soon as a suitable candidate is found. Disclaimer for recruitment and selection agencies We don't accept any unsolicited applications or CVs from recruitment and selection agencies.

Line management of staff and HR/Payroll related issues Lead the engineering function within respective region, ensure relevant standards are adhered to. Manage the process for derogation Lead the co-ordination and liaison with design supply chain and QTS project teams. Support project teams in optimising buildability at design stage Act as Contractor' Engineering Manager (CEM) for projects Lead the production, review and check of Engineering Assurance submissions for temporary and permanent works Lead the Co-ordination and facilitation of required surveys by planning rail access, preparation of WPP/TBS and Risk Assessments as required Management of relevant Technical Queries (TQs) with both Designers/Client Manage any scope change in design/surveys and highlight this to the Project Management and commercial/estimating team Lead the management and development of GI requirements Ensure key deliverables are met with respect to the programme, budget and efficiency targets Assist relevant CRE's in the provision of IDCs and the provision of relevant temporary works documentation. This may include facilitating IDC meetings and the interface between permanent and temporary works designers Assist wider QTS regional team as required with engineering input and attend site visits/client meetings Share best practice across QTS divisions. Promote innovative solutions Ensure designs meet Client remit/requirements prior to approval Participate and engage fully in company appraisal/performance review processes and constantly work to improve your individual, your team and wider group's performance Support and mentoring for engineering staff and graduate programmes. Technical support for bid submissions Skills Required BEng or BSc Minimum Degree in Civil Engineering Proven Civil Engineering experience within railway environment (Essential) Previous Design Management experience within collaborative contract (Desirable) Previous CEM (Contractor's Engineering manager) Experience (Desirable) Previous CRE (Contractor's Responsible Engineer) Experience (Essential) Familiar with the railway standards (Essential) Have good interpersonal skills Good attention to detail and highly organised QTS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability or age.

Senior Estimator - Civils / Infrastructure Location: Welwyn Garden City, Hertfordshire (Hybrid: minimum 3 days office/client site) Salary: £70,000 - £90,000 DOE + Car Allowance + Pension + Increasing Annual Leave Recruiter: Specialist Recruitment Agency (representing an anonymous client) Are you an experienced Estimator with a background in civil engineering or infrastructure works? Are you looking to join a growing contractor where you can influence bid strategy, lead tender activity, and play a key role in securing new projects? We are recruiting on behalf of a well established civils contractor with a strong presence in rail, drainage and utilities. Due to growth, they are seeking a Senior Estimator to join their Welwyn Garden City office. The company is open to a wide range of backgrounds - including Estimators who have worked their way up from the tools and have a grounded understanding of construction processes. Rail experience is helpful but not essential; strong civils experience is equally valued. The Role You will lead and develop detailed estimates for civils and drainage works across projects typically valued up to £5m. Working closely with bid, engineering, commercial and planning teams, you'll ensure tenders are accurate, competitive and aligned with strategic objectives. This is a hands on role suited to someone who enjoys collaboration, problem solving and shaping tender strategy from early engagement through to handover. Key Responsibilities Produce detailed estimates in line with company processes and tender requirements. Lead and mentor junior estimators, especially on larger bids. Work with Bid Managers, Engineers, Planners and Commercial teams to define methodology and pricing approach. Identify tender risks, opportunities and key assumptions. Prepare adjudication packs and present estimates to senior stakeholders. Maintain accurate estimating files and assumption registers. Provide indicative pricing to support business development. Attend site visits as required and ensure tender submissions are robust, compliant and commercially sound. Prepare handover packs for operational teams following contract award. What We're Looking For Strong civils, drainage, utilities or infrastructure experience (rail experience welcome but not essential). Proven experience preparing estimates up to approx. £5m. Good understanding of estimating software and Microsoft Excel. Confident presenting to senior stakeholders. Strong commercial thinking and attention to detail. Candidates who have progressed from hands on site roles into estimating are very welcome. Ability to travel for client meetings and site visits. Salary & Benefits £70,000 - £90,000 depending on experience Car allowance 23 days annual leave, increasing with length of service Company pension Office based role with at least 3 days per week on site or in the office Why Apply? Work with a supportive, expanding contractor with a strong project pipeline. Real influence over bid strategy and tender decision making. Opportunity to mentor others and lead on major tender submissions. Stable, long term role with progression potential.

Salary: Competitive rate - outside of scope of IR35 Job Reference: JOB-90281 Published: 06-03-2026 Duration: 12 month contract Expiry Date: 03-04-2026 Country: United Kingdom Design Manager Purpose of the Role We are working with a specialist engineering consultancy providing design and infrastructure support across the rail and utilities sectors. The organisation supports projects from early design through to installation, delivering safe and efficient solutions on complex infrastructure programmes. Key Responsibilities Manage, direct, and develop engineers, CAD technicians, and graduates within the design team. Support the growth of the design team while maintaining a positive and collaborative working environment. Lead the design process on multidisciplinary water industry projects. Improve and implement formal design processes and procedures across the team. Promote and implement appropriate software tools, including BIM and 3D modelling where required. Ensure the team produces integrated design deliverables that meet safety, quality, and technical standards. Ensure design packages are delivered within agreed timescales and project budgets. Ensure relevant standards, best practices, and design tools are consistently applied. Manage and record design changes throughout the project lifecycle. Support estimating and planning of design hours for project delivery. Required Qualifications & Experience Around 10 years' experience within the engineering design industry in regulated sectors such as water, rail, oil & gas, nuclear, highways, or bridges. Degree or HND in a relevant engineering discipline. Strong IT skills and familiarity with engineering design tools. Experience working within the regulated water industry. Proven experience managing multidisciplinary design teams and projects. Full UK driving licence and access to a vehicle. Preferred Experience Chartered Engineer status or working towards chartership. Experience building and developing engineering teams, including mentoring junior staff. Key Skills Strong leadership, communication, and problem-solving skills, with a results focused approach and the ability to develop and support multidisciplinary engineering teams.

Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.