Thomas Brown Recruitment
Milton Keynes, Buckinghamshire
Hybrid role - Milton Keynes 3 days in the office - 2 days home working 12month FTC (Maternity) We are partnering with an international consumer-focused organisation seeking a highly organised Product & Promotions Coordinator to support the delivery of product launches and promotional activity across a European market. This is a fantastic opportunity for someone with strong coordination skills who enjoys working cross-functionally within a fast-paced marketing environment. Reporting into a senior marketing leader, you will play a key role in coordinating promotional activity, maintaining planning tools, and ensuring alignment across marketing, product and events teams. You will help keep campaigns on track, manage updates within internal systems, and support the smooth execution of product and promotional initiatives. Key Responsibilities Coordinate product and promotional updates within internal planning tools, ensuring accuracy and alignment with launch calendars Maintain and manage promotional planning schedules and documentation Support the creation and updating of monthly marketing briefs in collaboration with copywriting and marketing teams Communicate updates to internal stakeholders to ensure cross-functional alignment Assist with sourcing product gifts and supporting event-related marketing activity Review marketing materials to ensure accuracy and consistency Coordinate product requests on behalf of the marketing function Provide meeting support including note-taking, action tracking and follow-ups Support price list reviews and related marketing updates About You Previous experience within product marketing, campaign coordination, or marketing operations Highly organised with strong attention to detail Confident managing multiple deadlines in a fast-paced environment Excellent communication and stakeholder management skills Proactive, self-motivated and collaborative in approach Experience using project management tools (Asana or similar) is beneficial
Mar 16, 2026
Full time
Hybrid role - Milton Keynes 3 days in the office - 2 days home working 12month FTC (Maternity) We are partnering with an international consumer-focused organisation seeking a highly organised Product & Promotions Coordinator to support the delivery of product launches and promotional activity across a European market. This is a fantastic opportunity for someone with strong coordination skills who enjoys working cross-functionally within a fast-paced marketing environment. Reporting into a senior marketing leader, you will play a key role in coordinating promotional activity, maintaining planning tools, and ensuring alignment across marketing, product and events teams. You will help keep campaigns on track, manage updates within internal systems, and support the smooth execution of product and promotional initiatives. Key Responsibilities Coordinate product and promotional updates within internal planning tools, ensuring accuracy and alignment with launch calendars Maintain and manage promotional planning schedules and documentation Support the creation and updating of monthly marketing briefs in collaboration with copywriting and marketing teams Communicate updates to internal stakeholders to ensure cross-functional alignment Assist with sourcing product gifts and supporting event-related marketing activity Review marketing materials to ensure accuracy and consistency Coordinate product requests on behalf of the marketing function Provide meeting support including note-taking, action tracking and follow-ups Support price list reviews and related marketing updates About You Previous experience within product marketing, campaign coordination, or marketing operations Highly organised with strong attention to detail Confident managing multiple deadlines in a fast-paced environment Excellent communication and stakeholder management skills Proactive, self-motivated and collaborative in approach Experience using project management tools (Asana or similar) is beneficial
HR Coordinator Northamptonshire Up to 32,000 Full-time Site-based We're partnering with a well-established manufacturing business in Northamptonshire to recruit an HR Coordinator to join their on-site People team. Operating within a fast-paced production environment, this role plays a key part in supporting the full employee lifecycle while ensuring compliance, accuracy and strong day-to-day HR operations across site. The Role Managing the shared HR inbox and providing first-line support to employees and managers Coordinating onboarding and offboarding processes, including contracts and compliance checks Maintaining accurate HRIS records, absence tracking and reporting Supporting recruitment activity and liaising with agency partners Completing right-to-work checks and ensuring audit-ready documentation Assisting with payroll administration, pensions and employee benefits Providing note-taking support in ER meetings and supporting engagement initiatives About You 2+ years' HR experience within manufacturing, FMCG or a similar fast-paced environment Confident with HR systems and people data Strong organisational skills with the ability to manage volume and pace Comfortable working on-site and building relationships across all levels What's on Offer Salary up to 32,000 Enhanced holiday allowance 5% matched pension Additional benefits package Clear progression pathway toward HR Advisor level This is a great opportunity for an experienced HR professional ready to step into a broader role within a stable, growing manufacturing environment.
Mar 16, 2026
Full time
HR Coordinator Northamptonshire Up to 32,000 Full-time Site-based We're partnering with a well-established manufacturing business in Northamptonshire to recruit an HR Coordinator to join their on-site People team. Operating within a fast-paced production environment, this role plays a key part in supporting the full employee lifecycle while ensuring compliance, accuracy and strong day-to-day HR operations across site. The Role Managing the shared HR inbox and providing first-line support to employees and managers Coordinating onboarding and offboarding processes, including contracts and compliance checks Maintaining accurate HRIS records, absence tracking and reporting Supporting recruitment activity and liaising with agency partners Completing right-to-work checks and ensuring audit-ready documentation Assisting with payroll administration, pensions and employee benefits Providing note-taking support in ER meetings and supporting engagement initiatives About You 2+ years' HR experience within manufacturing, FMCG or a similar fast-paced environment Confident with HR systems and people data Strong organisational skills with the ability to manage volume and pace Comfortable working on-site and building relationships across all levels What's on Offer Salary up to 32,000 Enhanced holiday allowance 5% matched pension Additional benefits package Clear progression pathway toward HR Advisor level This is a great opportunity for an experienced HR professional ready to step into a broader role within a stable, growing manufacturing environment.
Activities Co-Ordinator Location: All Hallows, Ditchingham Rate: 13.33 per hour Permanent 25 hours per week (rota based) Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence , building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We have an exciting opportunity for an Activities Coordinator who is dedicated, passionate and driven to join our team at All Hallows, Ditchingham. The role is to work under the supervision of the Occupational therapist, providing therapeutic interventions for named individuals to meet person centred goals and at times providing therapy across the service. The successful candidate will have previous experience of working within a care environment and the proven ability to develop and organise a range of activities for Patients The Role You will: To work with individuals across the unit to enable them to develop their domestic, self-care, social work or leisure skills as appropriate for each individual under the guidance and supervision of the Occupational therapist To feedback individuals' engagement and progress to the appropriate occupational therapist or other multi-disciplinary team member as and when requested to do so. To take responsibility for planning and facilitating specific therapeutic groups under the supervision of the Occupational therapist To comply with various departmental systems of record keeping, security audits and data collection. To take the initiative in seeking new information, making use of departmental resources, internet etc., and undertaking training where possible in order to meet learning needs and enhance the activity role. Comply with the Mental capacity act related to job role and service requirements. This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties following appropriate discussion with their line manager. Who We're Looking For We're seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day . About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
Mar 16, 2026
Full time
Activities Co-Ordinator Location: All Hallows, Ditchingham Rate: 13.33 per hour Permanent 25 hours per week (rota based) Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence , building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We have an exciting opportunity for an Activities Coordinator who is dedicated, passionate and driven to join our team at All Hallows, Ditchingham. The role is to work under the supervision of the Occupational therapist, providing therapeutic interventions for named individuals to meet person centred goals and at times providing therapy across the service. The successful candidate will have previous experience of working within a care environment and the proven ability to develop and organise a range of activities for Patients The Role You will: To work with individuals across the unit to enable them to develop their domestic, self-care, social work or leisure skills as appropriate for each individual under the guidance and supervision of the Occupational therapist To feedback individuals' engagement and progress to the appropriate occupational therapist or other multi-disciplinary team member as and when requested to do so. To take responsibility for planning and facilitating specific therapeutic groups under the supervision of the Occupational therapist To comply with various departmental systems of record keeping, security audits and data collection. To take the initiative in seeking new information, making use of departmental resources, internet etc., and undertaking training where possible in order to meet learning needs and enhance the activity role. Comply with the Mental capacity act related to job role and service requirements. This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties following appropriate discussion with their line manager. Who We're Looking For We're seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day . About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
About our Home: Located in a quiet residential area, Bletchley House offers a range of high-quality care options for people over the age of 18. Each one of our residents benefits from unique, personalised care, designed to make their stay with us as enjoyable and fulfilling as possible. About the role: The post holder will be responsible for planning and organising activities for all residents in the Home, at various times during the day. There will be times when additional hours may be required in order to facilitate outings and events, therefore a flexible approach will be adopted for residents to receive the greatest advantage. The post holder will be required to support and facilitate resident's social, intellectual and spiritual well being, through activity, by supporting interests and enabling participation. To assist in the organisation and implementation of individual, group and fundraising activities to promote and support each resident's aspirations. The post holder will deliver physical, psychological and social care to all the frail elderly residents of the home. Responsibilities: To build friendship with our residents that help them adjust to life in a care home. Deliver a high level of personal and psychological care to all residents in a professional manner. Maintain good communication levels with Manager, Senior Care Assistants, Chef and relatives to ensure smooth operation of role and high levels of co operation. Support all areas of team working within the home, to the extent that the role remains an integral element of the daily routines. Complete records where required to a satisfactory standard. Agree the type and quantity of record keeping with the manager on a monthly basis. Ensure the individual rights of residents and staff are safeguarded in accordance with the Home's philosophy of care by being aware of the working practices and activities being actioned. Maintain client, staff and business confidentiality at all times Plan daytime and evening time activities. Maintain an awareness of the Health and Safety requirements. Coordinate the activities program with other services in the facility. Assess resident's needs and develop resident activities goals for the written care plan. Encourage resident needs and develop resident activities goals for the written care plan. Encourage resident participation in activities and document outcomes. Work individually and within the team to provide the necessary back up for all staff, to a standard commensurate with aims and objectives of the Home and in consideration of its residents. Observe and maintain high levels of communication within the teams of staff, individual colleagues and residents. Always maintain client and business confidentiality Carry out any additional duties as requested. Undertake any additional training and development programmes the Home may consider appropriate to enhance your contribution to the work at this home. What we can offer you: £13 Per Hour Employee of the Month Long term service awards Blue Light Card Professional Development Refer a Friend
Mar 16, 2026
Full time
About our Home: Located in a quiet residential area, Bletchley House offers a range of high-quality care options for people over the age of 18. Each one of our residents benefits from unique, personalised care, designed to make their stay with us as enjoyable and fulfilling as possible. About the role: The post holder will be responsible for planning and organising activities for all residents in the Home, at various times during the day. There will be times when additional hours may be required in order to facilitate outings and events, therefore a flexible approach will be adopted for residents to receive the greatest advantage. The post holder will be required to support and facilitate resident's social, intellectual and spiritual well being, through activity, by supporting interests and enabling participation. To assist in the organisation and implementation of individual, group and fundraising activities to promote and support each resident's aspirations. The post holder will deliver physical, psychological and social care to all the frail elderly residents of the home. Responsibilities: To build friendship with our residents that help them adjust to life in a care home. Deliver a high level of personal and psychological care to all residents in a professional manner. Maintain good communication levels with Manager, Senior Care Assistants, Chef and relatives to ensure smooth operation of role and high levels of co operation. Support all areas of team working within the home, to the extent that the role remains an integral element of the daily routines. Complete records where required to a satisfactory standard. Agree the type and quantity of record keeping with the manager on a monthly basis. Ensure the individual rights of residents and staff are safeguarded in accordance with the Home's philosophy of care by being aware of the working practices and activities being actioned. Maintain client, staff and business confidentiality at all times Plan daytime and evening time activities. Maintain an awareness of the Health and Safety requirements. Coordinate the activities program with other services in the facility. Assess resident's needs and develop resident activities goals for the written care plan. Encourage resident needs and develop resident activities goals for the written care plan. Encourage resident participation in activities and document outcomes. Work individually and within the team to provide the necessary back up for all staff, to a standard commensurate with aims and objectives of the Home and in consideration of its residents. Observe and maintain high levels of communication within the teams of staff, individual colleagues and residents. Always maintain client and business confidentiality Carry out any additional duties as requested. Undertake any additional training and development programmes the Home may consider appropriate to enhance your contribution to the work at this home. What we can offer you: £13 Per Hour Employee of the Month Long term service awards Blue Light Card Professional Development Refer a Friend
Composer Sales & Development Manager JOB DESCRIPTION Title: Composer Sales & Development Manager: Birdsong Music Publishing, a HarrisonParrott Associated Company Reporting to: CEO HarrisonParrott Group and Chief of Staff, HarrisonParrott Group Salary range: Competitive - Manager or Senior Manager-level (experience dependent) Basis: Full time - 35 hours per week, Monday to Friday Location: London Somerset House, Hybrid working About Birdsong Music Publishing With a roster of internationally recognized composers and a growing catalogue of orchestral works, chamber music and opera, Birdsong Music Publishing is creating the music of the 21st century. Established in 2021, we offer full publishing and management services to our composers, supporting them and helping to develop their careers by connecting them to artists and ensembles of the highest standing and bringing their music to the widest possible audience. Birdsong Music Publishing is an associated company of the HarrisonParrott Group, a leading arts and management company. Job Purpose The primary function of the Composer Sales & Development Manager is to develop, promote, and manage all aspects of the careers of a defined list of composers and catalogues, working across various areas of the music industry. The Composer Sales & Development Manager shall be responsible for all day-to-day activity, sales, and strategy of a fixed roster of composers and take a proactive approach to constantly search for opportunities across all aspects of the industry. In addition to a defined roster of artists, the Composer Sales & Development Manager is responsible for growing and developing the Birdsong Music Publishing roster, as well as exploring strategic and appropriate commercial opportunities, such as media partnerships and sync. This role requires a self-starter who anticipates needs, addresses concerns and resolves issues as and when they arise in a professional, confident and efficient manner. A proactive, strong initiative, responsible, self-motivated and autonomous work style is required. Key relationships Chief of Staff & CEO HarrisonParrott Group, Composer Management and Publishing Team, and the Finance Team. Key accountabilities Artistic Strategy and Relationships and sales Establish and build relationships with artists to deliver on their strategic needs and aims, working closely with senior management to identify and deliver this strategy Work with key promoters across the industry to deliver high quality and efficient work Clearly plan and implement sales for each of your artists alongside the Associate Director, Polyarts. Procure and negotiate engagements to implement agreed sales strategy of 6-8 artists or projects ranging from composers to instrumentalists to vocalists. Set regular sales targets and meet said targets Aim to increase revenue per artist by 10-20% on an annual basis. Constantly push results and initiatives to improve financial results per artist and projects. Financial KPIs. Career Planning Show initiative in planning sales targets and strategies for composer roster and implementing these plans. Act as a key point of contact with assigned artists and handle requests independently while keeping team in the loop - responsible for all meeting/ sales update documents /agendas for artists. Work proactively (ie always putting forward initial recommendations) with Director(s) and Senior Staff on the formulation of a strategic plan of performances and recordings for the development of each composer's career. Maintain awareness of the progress of an composer's performance through concert attendance, reading reviews and discussion with the artist and promoters and provide internal progress reports, briefings and management career projections. Oversee the maintenance of various diaries of each artist and finalise details of each engagement Check repertoire details including versions/editions, language, string strengths and instrumentation. Oversee requirements for work permits and/or visas, and make the necessary applications where necessary. Oversee detailed requirements according to composers' personal needs and rider Contracts Negotiate/advise on contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts. Ensure there is effective liaison with the Accounts department on all matters relating to timely accounting to artists, commission, and tax arrangements. Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, residencies. Financial Administration Ensure with coordinators financial information on artist diary system is maintained and outstanding fee negotiations followed up on a timely basis. Review promoter invoices and monthly commission statements to ensure correct Liaise with promoters and HP accounts department regarding social security payments, tax waivers and withholding tax arrangements. Oversee incoming royalty statements and other correspondence relating to incoming monies Oversee/Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc, by promoters. Business Development: Be alert to opportunities for collaborations, connections, and links between Birdsong Music Publishing and HarrisonParrott artists and projects. Develop proposals for potential project partners and commercial opportunities, and the monitor those already contracted. Artists & Repertoire: Composer new signing evaluation responsibility to be approved by Director. Skills and Experience: Essential: Proven experience (4+ yrs) and competency in managing composers including strategic career planning, sales and marketing, and contract negotiation, or directly comparable and relevant experience in an adjacent area of the classical music business Excellent project management skills Knowledge and passion of contemporary music across range of genres and sub-genres High level of accuracy, attention to detail Solid organisation skills Ability to manage and prioritise a large number of varied tasks with multiple deadlines Excellent IT skills Proficiency in Microsoft Outlook Prior experience in a relevant and related area of the music business Excellent knowledge of and active interest in music. Desirable: Digital Marketing Experience Experience managing composers, commissioning agreements, rights Knowledge of recording industry Educated to at least undergraduate degree level or equivalent.
Mar 16, 2026
Full time
Composer Sales & Development Manager JOB DESCRIPTION Title: Composer Sales & Development Manager: Birdsong Music Publishing, a HarrisonParrott Associated Company Reporting to: CEO HarrisonParrott Group and Chief of Staff, HarrisonParrott Group Salary range: Competitive - Manager or Senior Manager-level (experience dependent) Basis: Full time - 35 hours per week, Monday to Friday Location: London Somerset House, Hybrid working About Birdsong Music Publishing With a roster of internationally recognized composers and a growing catalogue of orchestral works, chamber music and opera, Birdsong Music Publishing is creating the music of the 21st century. Established in 2021, we offer full publishing and management services to our composers, supporting them and helping to develop their careers by connecting them to artists and ensembles of the highest standing and bringing their music to the widest possible audience. Birdsong Music Publishing is an associated company of the HarrisonParrott Group, a leading arts and management company. Job Purpose The primary function of the Composer Sales & Development Manager is to develop, promote, and manage all aspects of the careers of a defined list of composers and catalogues, working across various areas of the music industry. The Composer Sales & Development Manager shall be responsible for all day-to-day activity, sales, and strategy of a fixed roster of composers and take a proactive approach to constantly search for opportunities across all aspects of the industry. In addition to a defined roster of artists, the Composer Sales & Development Manager is responsible for growing and developing the Birdsong Music Publishing roster, as well as exploring strategic and appropriate commercial opportunities, such as media partnerships and sync. This role requires a self-starter who anticipates needs, addresses concerns and resolves issues as and when they arise in a professional, confident and efficient manner. A proactive, strong initiative, responsible, self-motivated and autonomous work style is required. Key relationships Chief of Staff & CEO HarrisonParrott Group, Composer Management and Publishing Team, and the Finance Team. Key accountabilities Artistic Strategy and Relationships and sales Establish and build relationships with artists to deliver on their strategic needs and aims, working closely with senior management to identify and deliver this strategy Work with key promoters across the industry to deliver high quality and efficient work Clearly plan and implement sales for each of your artists alongside the Associate Director, Polyarts. Procure and negotiate engagements to implement agreed sales strategy of 6-8 artists or projects ranging from composers to instrumentalists to vocalists. Set regular sales targets and meet said targets Aim to increase revenue per artist by 10-20% on an annual basis. Constantly push results and initiatives to improve financial results per artist and projects. Financial KPIs. Career Planning Show initiative in planning sales targets and strategies for composer roster and implementing these plans. Act as a key point of contact with assigned artists and handle requests independently while keeping team in the loop - responsible for all meeting/ sales update documents /agendas for artists. Work proactively (ie always putting forward initial recommendations) with Director(s) and Senior Staff on the formulation of a strategic plan of performances and recordings for the development of each composer's career. Maintain awareness of the progress of an composer's performance through concert attendance, reading reviews and discussion with the artist and promoters and provide internal progress reports, briefings and management career projections. Oversee the maintenance of various diaries of each artist and finalise details of each engagement Check repertoire details including versions/editions, language, string strengths and instrumentation. Oversee requirements for work permits and/or visas, and make the necessary applications where necessary. Oversee detailed requirements according to composers' personal needs and rider Contracts Negotiate/advise on contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts. Ensure there is effective liaison with the Accounts department on all matters relating to timely accounting to artists, commission, and tax arrangements. Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, residencies. Financial Administration Ensure with coordinators financial information on artist diary system is maintained and outstanding fee negotiations followed up on a timely basis. Review promoter invoices and monthly commission statements to ensure correct Liaise with promoters and HP accounts department regarding social security payments, tax waivers and withholding tax arrangements. Oversee incoming royalty statements and other correspondence relating to incoming monies Oversee/Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc, by promoters. Business Development: Be alert to opportunities for collaborations, connections, and links between Birdsong Music Publishing and HarrisonParrott artists and projects. Develop proposals for potential project partners and commercial opportunities, and the monitor those already contracted. Artists & Repertoire: Composer new signing evaluation responsibility to be approved by Director. Skills and Experience: Essential: Proven experience (4+ yrs) and competency in managing composers including strategic career planning, sales and marketing, and contract negotiation, or directly comparable and relevant experience in an adjacent area of the classical music business Excellent project management skills Knowledge and passion of contemporary music across range of genres and sub-genres High level of accuracy, attention to detail Solid organisation skills Ability to manage and prioritise a large number of varied tasks with multiple deadlines Excellent IT skills Proficiency in Microsoft Outlook Prior experience in a relevant and related area of the music business Excellent knowledge of and active interest in music. Desirable: Digital Marketing Experience Experience managing composers, commissioning agreements, rights Knowledge of recording industry Educated to at least undergraduate degree level or equivalent.
Role: National Programme Coordinator Directorate: Operations Team: National Competitions Manager: Senior National Competitions Manager Direct reports: N/A Role purpose The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK. Key tasks and responsibilities To contribute to the successful delivery of WorldSkills UK's strategic priorities and annual business objectives. To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships. To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines. To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering. To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations. To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management. To support improved engagement in skills competitions by all Stakeholder groups and audiences. To support the organisation by producing reports and data requests using the organisational database and systems. To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions. To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs. To support the recruitment and briefing of volunteers as required for the national competition cycle. To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers. To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures. To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders. To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget. General: In addition to the key tasks and responsibilities set out above, all employees at this level are expected to: Contribute to the successful delivery of WorldSkills UK's strategic priorities and annual business objectives. Promote and comply with WorldSkills UK's Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion. Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability. Person specification Key: E Essential / D Desirable. Qualifications and experience: Demonstrable experience or qualifications relevant to project coordination or administrative support E . Apprenticeship or other relevant project experience D . Experience of providing support to programmes in the public sector D . Experience of organising events D . An understanding of basic project management principles D . Knowledge and skills: Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting D . Highly developed administration skills E . Good verbal, written and presentation skills E . Knowledge of further education, apprenticeships and skills D . Personal qualities and attributes: Consistently dependable and acts with integrity in all professional matters E . Able to work on own initiative with broad direction E . Able to contribute to solving problems by offering practical or innovative approaches E . Possess a strong work ethic and desire to achieve results E . Flexible in working methods and ideas E . Able to work collaboratively with others and contribute positively to team outcomes E . Demonstrates commitment to the organisation's mission and can support and encourage others E . Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post E . Special circumstances: Prepared occasionally to work outside normal hours E . Prepared to travel within the United Kingdom E . Able to spend time away from home E . Summary of terms and conditions: Permanent. The salary for this role is £28,000. WorldSkills UK offers a maximum employer's contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits. Group Death in Service (Life insurance) 3 x annual salary. Health Care Cash plan. Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week. Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates. 25 days' annual leave which will increase by one additional day for each completed year of service up to a maximum of 30 days plus public and bank holidays. The post is subject to six months' probationary period with two weeks' notice during the probationary period and one month thereafter. The offer of appointment will be subject to satisfactory references. Salaries are paid monthly by direct transfer on or about 21st of the month. How to apply WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process. Applications should be submitted by email via the button below and must include: Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered. Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills. Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK. For more information about the role and WorldSkills UK, please refer to the job pack attached to the advert. Interview process and timeline It is intended that the interview process will have two stages: Stage 1 - online via MS Teams. The interviews will be held on Wednesday 15 April 2026. Stage 2 - in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52-54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026. Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview. Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager by an email. Application deadline The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.
Mar 16, 2026
Full time
Role: National Programme Coordinator Directorate: Operations Team: National Competitions Manager: Senior National Competitions Manager Direct reports: N/A Role purpose The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK. Key tasks and responsibilities To contribute to the successful delivery of WorldSkills UK's strategic priorities and annual business objectives. To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships. To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines. To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering. To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations. To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management. To support improved engagement in skills competitions by all Stakeholder groups and audiences. To support the organisation by producing reports and data requests using the organisational database and systems. To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions. To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs. To support the recruitment and briefing of volunteers as required for the national competition cycle. To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers. To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures. To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders. To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget. General: In addition to the key tasks and responsibilities set out above, all employees at this level are expected to: Contribute to the successful delivery of WorldSkills UK's strategic priorities and annual business objectives. Promote and comply with WorldSkills UK's Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion. Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability. Person specification Key: E Essential / D Desirable. Qualifications and experience: Demonstrable experience or qualifications relevant to project coordination or administrative support E . Apprenticeship or other relevant project experience D . Experience of providing support to programmes in the public sector D . Experience of organising events D . An understanding of basic project management principles D . Knowledge and skills: Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting D . Highly developed administration skills E . Good verbal, written and presentation skills E . Knowledge of further education, apprenticeships and skills D . Personal qualities and attributes: Consistently dependable and acts with integrity in all professional matters E . Able to work on own initiative with broad direction E . Able to contribute to solving problems by offering practical or innovative approaches E . Possess a strong work ethic and desire to achieve results E . Flexible in working methods and ideas E . Able to work collaboratively with others and contribute positively to team outcomes E . Demonstrates commitment to the organisation's mission and can support and encourage others E . Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post E . Special circumstances: Prepared occasionally to work outside normal hours E . Prepared to travel within the United Kingdom E . Able to spend time away from home E . Summary of terms and conditions: Permanent. The salary for this role is £28,000. WorldSkills UK offers a maximum employer's contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits. Group Death in Service (Life insurance) 3 x annual salary. Health Care Cash plan. Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week. Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates. 25 days' annual leave which will increase by one additional day for each completed year of service up to a maximum of 30 days plus public and bank holidays. The post is subject to six months' probationary period with two weeks' notice during the probationary period and one month thereafter. The offer of appointment will be subject to satisfactory references. Salaries are paid monthly by direct transfer on or about 21st of the month. How to apply WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process. Applications should be submitted by email via the button below and must include: Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered. Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills. Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK. For more information about the role and WorldSkills UK, please refer to the job pack attached to the advert. Interview process and timeline It is intended that the interview process will have two stages: Stage 1 - online via MS Teams. The interviews will be held on Wednesday 15 April 2026. Stage 2 - in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52-54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026. Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview. Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager by an email. Application deadline The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.
We re looking for a forward-thinking and proactive HR Advisor to join a growing organisation with approximately 120 employees. This is an exciting opportunity for an HR professional who is passionate about modern HR practices and wants to play an active role in supporting business goals, driving positive change, and contributing to a people-focused culture. This role offers excellent career progression, with the opportunity to develop into a HR Business Partner position over time. About the candidate The ideal candidate will have experience working in an HR Advisor or HR Coordinator role and will be confident supporting the full employee lifecycle. You will have experience using HRIS and recruitment systems and will be highly organised, with excellent attention to detail. You will possess strong communication and relationship-building skills, enabling you to work effectively with managers and employees at all levels. You will be proactive and forward-thinking, with the confidence to contribute fresh ideas and support positive change within the organisation. You will also demonstrate commercial awareness and an interest in aligning HR with wider business goals and objectives. A genuine desire to develop professionally and progress towards a HR Business Partner role is essential. Ideally, you will be working towards, or already hold, a CIPD qualification, although this is not essential. You will thrive in a supportive, family-friendly environment where HR is seen as a key partner to the business. Salary £30,000 £35,000 per annum DOE Hours Full-time, Monday to Friday 8:30am 5:00pm, with an early finish on Fridays Location Fleet (Hybrid 3 days office, 2 days home working) What you ll do You will support the delivery of HR services across the full employee lifecycle, ensuring processes run smoothly and efficiently. This will include supporting recruitment activity, coordinating interviews, and assisting hiring managers throughout the hiring process. You will support onboarding processes and help ensure new starters have a positive and professional experience. You will maintain accurate employee records and ensure HR systems are kept up to date. You will provide guidance and support on HR policies, procedures, and employee queries, while building strong working relationships across the organisation. You will also support HR projects and initiatives aligned with business goals and contribute ideas to improve HR processes, employee engagement, and organisational effectiveness. Benefits 25 days annual leave plus bank holidays and your birthday off Hybrid working (3 days office, 2 days home) Pension, life assurance, and income protection Employee discounts Career progression opportunities Supportive, family-friendly working environment If this sounds like your next opportunity, we d love to hear from you, apply today!
Mar 16, 2026
Full time
We re looking for a forward-thinking and proactive HR Advisor to join a growing organisation with approximately 120 employees. This is an exciting opportunity for an HR professional who is passionate about modern HR practices and wants to play an active role in supporting business goals, driving positive change, and contributing to a people-focused culture. This role offers excellent career progression, with the opportunity to develop into a HR Business Partner position over time. About the candidate The ideal candidate will have experience working in an HR Advisor or HR Coordinator role and will be confident supporting the full employee lifecycle. You will have experience using HRIS and recruitment systems and will be highly organised, with excellent attention to detail. You will possess strong communication and relationship-building skills, enabling you to work effectively with managers and employees at all levels. You will be proactive and forward-thinking, with the confidence to contribute fresh ideas and support positive change within the organisation. You will also demonstrate commercial awareness and an interest in aligning HR with wider business goals and objectives. A genuine desire to develop professionally and progress towards a HR Business Partner role is essential. Ideally, you will be working towards, or already hold, a CIPD qualification, although this is not essential. You will thrive in a supportive, family-friendly environment where HR is seen as a key partner to the business. Salary £30,000 £35,000 per annum DOE Hours Full-time, Monday to Friday 8:30am 5:00pm, with an early finish on Fridays Location Fleet (Hybrid 3 days office, 2 days home working) What you ll do You will support the delivery of HR services across the full employee lifecycle, ensuring processes run smoothly and efficiently. This will include supporting recruitment activity, coordinating interviews, and assisting hiring managers throughout the hiring process. You will support onboarding processes and help ensure new starters have a positive and professional experience. You will maintain accurate employee records and ensure HR systems are kept up to date. You will provide guidance and support on HR policies, procedures, and employee queries, while building strong working relationships across the organisation. You will also support HR projects and initiatives aligned with business goals and contribute ideas to improve HR processes, employee engagement, and organisational effectiveness. Benefits 25 days annual leave plus bank holidays and your birthday off Hybrid working (3 days office, 2 days home) Pension, life assurance, and income protection Employee discounts Career progression opportunities Supportive, family-friendly working environment If this sounds like your next opportunity, we d love to hear from you, apply today!
Career Choices Dewis Gyrfa Ltd
Oldbury, West Midlands
Administrator Bridgnorth Permanent Monday to Friday, 9am - 5pm Office based £25,000 - £28,000 DOE 20 days holiday bank holidays We're delighted to be partnering with a well-established and growing organisation that has a strong presence across both UK and Ireland markets. As they continue to expand, they're seeking a highly organised and proactive Administrator to join their team and take ownership of travel, accommodation, and equipment logistics for UK and Ireland projects. This is a fantastic opportunity for someone who thrives on detail, enjoys juggling multiple tasks, and wants to play a key role in ensuring smooth project delivery. Your work will directly support the success of high-profile assignments across the UK and Ireland. Key Responsibilities Answer the phone and record details relating to enquiries Arrange hotel and accommodation bookings for domestic and international projects Support in the preparation of quotations Coordinate travel plans for staff and contractors, ensuring clear communication of itineraries Book and manage international shipping for project equipment Source and compare quotations to secure best value Negotiate pricing and ensure bookings stay within budget guidelines Track and record all invoices and costs for accounting and future reference Liaise with internal teams to confirm and chase essential information Build rapport with external clients through professional and personable communication Support the wider team with general administrative tasks relating to office administration and marketing Maintain accurate records of bookings, travel documents, shipping paperwork, and itineraries Assist in scheduling project timelines, staff availability, and key deadlines Develop and maintain relationships with travel agents, accommodation providers, and shipping partners Respond quickly to last-minute changes or booking issues with effective solutions Identify opportunities to improve booking processes and increase efficiency Compile regular reports on booking activity, costs, and supplier performance Manage holiday requests and updating the tracker Manage training and updating training matrix Order and issue any personal protective equipment (PPE) to site teams What We're Looking For Energetic and enjoys working as part of a small friendly office team Proven experience in a coordinator or administrative role with strong attention to detail Excellent time management and ability to handle competing priorities Confident communicator who builds relationships easily via phone and email Strong IT skills, particularly in Microsoft Office (Excel and Outlook); experience with booking or CRM systems is a plus Financial awareness and ability to work within budgets Ideally, experience booking travel and accommodation A collaborative team player who's happy to support colleagues when needed Degree educated is desirable but not essential A self-starter who takes ownership and follows through on tasks independently The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26871 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 15, 2026
Full time
Administrator Bridgnorth Permanent Monday to Friday, 9am - 5pm Office based £25,000 - £28,000 DOE 20 days holiday bank holidays We're delighted to be partnering with a well-established and growing organisation that has a strong presence across both UK and Ireland markets. As they continue to expand, they're seeking a highly organised and proactive Administrator to join their team and take ownership of travel, accommodation, and equipment logistics for UK and Ireland projects. This is a fantastic opportunity for someone who thrives on detail, enjoys juggling multiple tasks, and wants to play a key role in ensuring smooth project delivery. Your work will directly support the success of high-profile assignments across the UK and Ireland. Key Responsibilities Answer the phone and record details relating to enquiries Arrange hotel and accommodation bookings for domestic and international projects Support in the preparation of quotations Coordinate travel plans for staff and contractors, ensuring clear communication of itineraries Book and manage international shipping for project equipment Source and compare quotations to secure best value Negotiate pricing and ensure bookings stay within budget guidelines Track and record all invoices and costs for accounting and future reference Liaise with internal teams to confirm and chase essential information Build rapport with external clients through professional and personable communication Support the wider team with general administrative tasks relating to office administration and marketing Maintain accurate records of bookings, travel documents, shipping paperwork, and itineraries Assist in scheduling project timelines, staff availability, and key deadlines Develop and maintain relationships with travel agents, accommodation providers, and shipping partners Respond quickly to last-minute changes or booking issues with effective solutions Identify opportunities to improve booking processes and increase efficiency Compile regular reports on booking activity, costs, and supplier performance Manage holiday requests and updating the tracker Manage training and updating training matrix Order and issue any personal protective equipment (PPE) to site teams What We're Looking For Energetic and enjoys working as part of a small friendly office team Proven experience in a coordinator or administrative role with strong attention to detail Excellent time management and ability to handle competing priorities Confident communicator who builds relationships easily via phone and email Strong IT skills, particularly in Microsoft Office (Excel and Outlook); experience with booking or CRM systems is a plus Financial awareness and ability to work within budgets Ideally, experience booking travel and accommodation A collaborative team player who's happy to support colleagues when needed Degree educated is desirable but not essential A self-starter who takes ownership and follows through on tasks independently The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26871 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Area: Bridgnorth. Job type: Permanent. Salary: £25,000 - £28,000 DOE. Hours: Monday to Friday, 9am - 5pm - Office based. Reference: DE26871. Date added: Wednesday, 4th Mar 2026 We're delighted to be partnering with a well established and growing organisation that has a strong presence across both UK and Ireland markets. As they continue to expand, they're seeking a highly organised and proactive Administrator to join their team and take ownership of travel, accommodation, and equipment logistics for UK and Ireland projects. This is a fantastic opportunity for someone who thrives on detail, enjoys juggling multiple tasks, and wants to play a key role in ensuring smooth project delivery. Your work will directly support the success of high profile assignments across the UK and Ireland. Key Responsibilities Answer the phone and record details relating to enquiries Arrange hotel and accommodation bookings for domestic and international projects Support in the preparation of quotations Coordinate travel plans for staff and contractors, ensuring clear communication of itineraries Book and manage international shipping for project equipment Source and compare quotations to secure best value Negotiate pricing and ensure bookings stay within budget guidelines Track and record all invoices and costs for accounting and future reference Liaise with internal teams to confirm and chase essential information Build rapport with external clients through professional and personable communication Support the wider team with general administrative tasks relating to office administration and marketing Maintain accurate records of bookings, travel documents, shipping paperwork, and itineraries Assist in scheduling project timelines, staff availability, and key deadlines Develop and maintain relationships with travel agents, accommodation providers, and shipping partners Respond quickly to last minute changes or booking issues with effective solutions Identify opportunities to improve booking processes and increase efficiency Compile regular reports on booking activity, costs, and supplier performance Manage holiday requests and updating the tracker Manage training and updating training matrix Order and issue any personal protective equipment (PPE) to site teams What We're Looking For Energetic and enjoys working as part of a small friendly office team Proven experience in a coordinator or administrative role with strong attention to detail Excellent time management and ability to handle competing priorities Confident communicator who builds relationships easily via phone and email Strong IT skills, particularly in Microsoft Office (Excel and Outlook); experience with booking or CRM systems is a plus Financial awareness and ability to work within budgets Ideally, experience booking travel and accommodation A collaborative team player who's happy to support colleagues when needed Degree educated is desirable but not essential A self starter who takes ownership and follows through on tasks independently Application Process Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier free recruitment process, so if you require any reasonable accessibility adjustments within the application process, please make it known at the earliest opportunity. We will carefully consider your details and advise if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
Mar 14, 2026
Full time
Area: Bridgnorth. Job type: Permanent. Salary: £25,000 - £28,000 DOE. Hours: Monday to Friday, 9am - 5pm - Office based. Reference: DE26871. Date added: Wednesday, 4th Mar 2026 We're delighted to be partnering with a well established and growing organisation that has a strong presence across both UK and Ireland markets. As they continue to expand, they're seeking a highly organised and proactive Administrator to join their team and take ownership of travel, accommodation, and equipment logistics for UK and Ireland projects. This is a fantastic opportunity for someone who thrives on detail, enjoys juggling multiple tasks, and wants to play a key role in ensuring smooth project delivery. Your work will directly support the success of high profile assignments across the UK and Ireland. Key Responsibilities Answer the phone and record details relating to enquiries Arrange hotel and accommodation bookings for domestic and international projects Support in the preparation of quotations Coordinate travel plans for staff and contractors, ensuring clear communication of itineraries Book and manage international shipping for project equipment Source and compare quotations to secure best value Negotiate pricing and ensure bookings stay within budget guidelines Track and record all invoices and costs for accounting and future reference Liaise with internal teams to confirm and chase essential information Build rapport with external clients through professional and personable communication Support the wider team with general administrative tasks relating to office administration and marketing Maintain accurate records of bookings, travel documents, shipping paperwork, and itineraries Assist in scheduling project timelines, staff availability, and key deadlines Develop and maintain relationships with travel agents, accommodation providers, and shipping partners Respond quickly to last minute changes or booking issues with effective solutions Identify opportunities to improve booking processes and increase efficiency Compile regular reports on booking activity, costs, and supplier performance Manage holiday requests and updating the tracker Manage training and updating training matrix Order and issue any personal protective equipment (PPE) to site teams What We're Looking For Energetic and enjoys working as part of a small friendly office team Proven experience in a coordinator or administrative role with strong attention to detail Excellent time management and ability to handle competing priorities Confident communicator who builds relationships easily via phone and email Strong IT skills, particularly in Microsoft Office (Excel and Outlook); experience with booking or CRM systems is a plus Financial awareness and ability to work within budgets Ideally, experience booking travel and accommodation A collaborative team player who's happy to support colleagues when needed Degree educated is desirable but not essential A self starter who takes ownership and follows through on tasks independently Application Process Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier free recruitment process, so if you require any reasonable accessibility adjustments within the application process, please make it known at the earliest opportunity. We will carefully consider your details and advise if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
Reporters Without Borders (RSF) is an independent organization that promotes freedom, independence, and pluralism in journalism and those who embody these ideals. Headquartered in Paris, with sections and bureaus in fourteen cities, including Berlin, London, Rio, Taipei, Tunis, Dakar, Prague and Washington, and a network of correspondents in 150 countries, the organisation has a strong capacity for international mobilization and advocacy and holds significant influence in the field. We are looking for our : Director of the London Office (UK) Your mission You will Report to the Director General of RSF, work closely with the international coordination team, and be assisted by a UK-based Advocacy officer. With the support of various departments at headquarters, you will be responsible for the office, developing the organisation's activities and reputation by defending and promoting press freedom and the right to reliable information in the region (UK). This will include the production of impactful publications, regular engagement with government and authorities, and managing projects with journalism stakeholders. Your main responsibilities will therefore be to : Serve as the Director of RSF's London bureau: Lead the development of the office and fundraise for the activities; Manage relations with the RSF UK board of directors and the RSF UK advisory board; Supervise a team and manage the day-to-day operations of the London bureau, including responsibility for bureau accounting and financial reporting. Monitor press freedom issues, publish press releases on press freedom violations in your area and propose relevant actions (proactive and/or corrective) Implement RSF's advocacy work with authorities, dealing with Government, international organisations, and media actors, and support the implementation of priority global campaigns, in accordance with the mandate of the organisation. Act as RSF's spokesperson in English and represent RSF for interviews, at external events and meetings. Lead public relations activity in the UK in collaboration with Paris headquarters (e.g. disseminating press releases, reports, and recommendations and making contributions to RSF's global initiatives). If relevant, develop capacity-building, training, and support programs for journalists and media outlets in difficulty Profile: You have significant senior experience as a journalist or association manager with a strong focus on fundraising ( trusts and foundations, high-net-worth individuals, corporate partners, or events). You are sensitive to issues of civil liberties, particularly freedom and independence of the press, and have a good understanding of international issues. You have management skills. You have in-depth knowledge of the issues in the UK and internationally You have excellent written and oral communication skills and are comfortable and experienced in public speaking for a range of audiences, including for international media outlets Your are persuasive and excellent interpersonal skills which enable you to develop and maintain a strong network amplifying the impact of RSF's operations. You are organized and rigorous, and enjoy working in a project-based environment. Your responsiveness and ability to work with a remote team will enable you to be valued as a key partner in the organization. You are fluent in English and French. Conditions Position based in London with policy of 2 days working remotely Permanent contract visa ability to work in UK is needed Available starting in March London (Full-time) - £60,000-£70,000, depending on experience. To Apply: Send your application, CV, and cover letter, specifying your availability, to , International Coordinator with the reference LONDON before March, 12. The interview and selection process will be conducted in coordination with the RSF UK Trustees and the RSF International Secretariat.
Mar 14, 2026
Full time
Reporters Without Borders (RSF) is an independent organization that promotes freedom, independence, and pluralism in journalism and those who embody these ideals. Headquartered in Paris, with sections and bureaus in fourteen cities, including Berlin, London, Rio, Taipei, Tunis, Dakar, Prague and Washington, and a network of correspondents in 150 countries, the organisation has a strong capacity for international mobilization and advocacy and holds significant influence in the field. We are looking for our : Director of the London Office (UK) Your mission You will Report to the Director General of RSF, work closely with the international coordination team, and be assisted by a UK-based Advocacy officer. With the support of various departments at headquarters, you will be responsible for the office, developing the organisation's activities and reputation by defending and promoting press freedom and the right to reliable information in the region (UK). This will include the production of impactful publications, regular engagement with government and authorities, and managing projects with journalism stakeholders. Your main responsibilities will therefore be to : Serve as the Director of RSF's London bureau: Lead the development of the office and fundraise for the activities; Manage relations with the RSF UK board of directors and the RSF UK advisory board; Supervise a team and manage the day-to-day operations of the London bureau, including responsibility for bureau accounting and financial reporting. Monitor press freedom issues, publish press releases on press freedom violations in your area and propose relevant actions (proactive and/or corrective) Implement RSF's advocacy work with authorities, dealing with Government, international organisations, and media actors, and support the implementation of priority global campaigns, in accordance with the mandate of the organisation. Act as RSF's spokesperson in English and represent RSF for interviews, at external events and meetings. Lead public relations activity in the UK in collaboration with Paris headquarters (e.g. disseminating press releases, reports, and recommendations and making contributions to RSF's global initiatives). If relevant, develop capacity-building, training, and support programs for journalists and media outlets in difficulty Profile: You have significant senior experience as a journalist or association manager with a strong focus on fundraising ( trusts and foundations, high-net-worth individuals, corporate partners, or events). You are sensitive to issues of civil liberties, particularly freedom and independence of the press, and have a good understanding of international issues. You have management skills. You have in-depth knowledge of the issues in the UK and internationally You have excellent written and oral communication skills and are comfortable and experienced in public speaking for a range of audiences, including for international media outlets Your are persuasive and excellent interpersonal skills which enable you to develop and maintain a strong network amplifying the impact of RSF's operations. You are organized and rigorous, and enjoy working in a project-based environment. Your responsiveness and ability to work with a remote team will enable you to be valued as a key partner in the organization. You are fluent in English and French. Conditions Position based in London with policy of 2 days working remotely Permanent contract visa ability to work in UK is needed Available starting in March London (Full-time) - £60,000-£70,000, depending on experience. To Apply: Send your application, CV, and cover letter, specifying your availability, to , International Coordinator with the reference LONDON before March, 12. The interview and selection process will be conducted in coordination with the RSF UK Trustees and the RSF International Secretariat.
Activity Coordinator From £12.66 per hour up to £14.98, 32 hours per week at Abbey View in Sherborne, Dorset. Make Every Day Special for Our Residents Love chatting? Love making a real difference to someones day? Were looking for a warm, creative, and enthusiastic Activity Coordinator to join our care home team click apply for full job details
Mar 13, 2026
Full time
Activity Coordinator From £12.66 per hour up to £14.98, 32 hours per week at Abbey View in Sherborne, Dorset. Make Every Day Special for Our Residents Love chatting? Love making a real difference to someones day? Were looking for a warm, creative, and enthusiastic Activity Coordinator to join our care home team click apply for full job details
The Post The Skills Development Coordinator plays a central operational role in supporting the delivery, coordination, and sustainability of staff learning, engagement, and employee experience activity across the University. Reporting to the Head of Employee Experience & Development and working closely with colleagues in the Employee Experience & Development team and Human Resources and Organisation Development (HR&OD) function, the postholder will provide a single, resilient point of coordination for the administrative and operational infrastructure that underpins staff development activity. This includes responsibility for maintaining accurate records, coordinating delivery logistics, supporting engagement activity, and ensuring compliance with mandatory learning, accreditation, and audit requirements. The role holder will deliver a high quality, professional administrative service, acting as a key point of contact for staff development, engagement, and experience related activity. They will coordinate learning events, engagement initiatives, and staff voice activity, support the accurate creation and maintenance of staff learning records, and ensure that systems, data, and processes are robust, consistent, and fit for purpose. They will work collaboratively with Employee Experience & Development and HR&OD colleagues to ensure that operational processes enable, rather than constrain, strategic activity, and that staff learning and engagement activity is well organised, visible, and accessible. This role requires strong organisational skills, attention to detail, confidence working with systems and data, and the ability to manage multiple priorities in a complex environment. While primarily operational in focus, the role contributes directly to the quality, credibility, and resilience of the University's staff development and employee experience provision. Description of Duties Coordinate and administer staff learning, engagement, and development activity across the Employee Experience & Development portfolio, including development programmes, workshops, events, and staff engagement initiatives Maintain and manage staff learning and development records, including attendance, completion, and evaluation data, ensuring accuracy and completeness to support mandatory learning, reporting, and audit requirements Provide day to day operational and administrative support for staff development activity, including cohort administration, scheduling, record keeping, and coordination of supporting documentation and reports Support the promotion and visibility of staff development and engagement activity through effective use of digital platforms and communication channels (e.g. SharePoint sites, online resources, internal communications), working to agreed content and engagement plans Act as a central point of coordination for learning and engagement activity, liaising with internal contributors and facilitators across the University and supporting engagement with external providers where required Administer financial processes associated with staff development and engagement activity, including raising purchase orders, processing invoices, monitoring expenditure, and supporting reconciliation in line with University financial procedures Maintain and administer event booking and scheduling systems, including management of bookings, waiting lists, and cancellations. Coordinate room bookings, equipment, catering, AV, and layout requirements to support effective delivery Support the preparation and organisation of learning and engagement materials, resources, and supporting documentation, working with colleagues and external partners as required Collect, collate, and maintain attendance, feedback, and evaluation data across staff learning, engagement, and experience activity, producing summary information to support reporting and continuous improvement Manage and respond to enquiries related to staff learning, engagement, and experience activity, including responsibility for shared inboxes, calendars, and administrative coordination Ensure that all activity is undertaken in line with University policies, procedures, and regulations, including effective and appropriate use of corporate systems Handle personal data and confidential information appropriately, ensuring compliance with GDPR, data protection requirements, and information governance standards at all times Contribute to the continuous improvement of administrative processes and systems to strengthen the resilience, efficiency, and effectiveness of staff learning and engagement
Mar 13, 2026
Full time
The Post The Skills Development Coordinator plays a central operational role in supporting the delivery, coordination, and sustainability of staff learning, engagement, and employee experience activity across the University. Reporting to the Head of Employee Experience & Development and working closely with colleagues in the Employee Experience & Development team and Human Resources and Organisation Development (HR&OD) function, the postholder will provide a single, resilient point of coordination for the administrative and operational infrastructure that underpins staff development activity. This includes responsibility for maintaining accurate records, coordinating delivery logistics, supporting engagement activity, and ensuring compliance with mandatory learning, accreditation, and audit requirements. The role holder will deliver a high quality, professional administrative service, acting as a key point of contact for staff development, engagement, and experience related activity. They will coordinate learning events, engagement initiatives, and staff voice activity, support the accurate creation and maintenance of staff learning records, and ensure that systems, data, and processes are robust, consistent, and fit for purpose. They will work collaboratively with Employee Experience & Development and HR&OD colleagues to ensure that operational processes enable, rather than constrain, strategic activity, and that staff learning and engagement activity is well organised, visible, and accessible. This role requires strong organisational skills, attention to detail, confidence working with systems and data, and the ability to manage multiple priorities in a complex environment. While primarily operational in focus, the role contributes directly to the quality, credibility, and resilience of the University's staff development and employee experience provision. Description of Duties Coordinate and administer staff learning, engagement, and development activity across the Employee Experience & Development portfolio, including development programmes, workshops, events, and staff engagement initiatives Maintain and manage staff learning and development records, including attendance, completion, and evaluation data, ensuring accuracy and completeness to support mandatory learning, reporting, and audit requirements Provide day to day operational and administrative support for staff development activity, including cohort administration, scheduling, record keeping, and coordination of supporting documentation and reports Support the promotion and visibility of staff development and engagement activity through effective use of digital platforms and communication channels (e.g. SharePoint sites, online resources, internal communications), working to agreed content and engagement plans Act as a central point of coordination for learning and engagement activity, liaising with internal contributors and facilitators across the University and supporting engagement with external providers where required Administer financial processes associated with staff development and engagement activity, including raising purchase orders, processing invoices, monitoring expenditure, and supporting reconciliation in line with University financial procedures Maintain and administer event booking and scheduling systems, including management of bookings, waiting lists, and cancellations. Coordinate room bookings, equipment, catering, AV, and layout requirements to support effective delivery Support the preparation and organisation of learning and engagement materials, resources, and supporting documentation, working with colleagues and external partners as required Collect, collate, and maintain attendance, feedback, and evaluation data across staff learning, engagement, and experience activity, producing summary information to support reporting and continuous improvement Manage and respond to enquiries related to staff learning, engagement, and experience activity, including responsibility for shared inboxes, calendars, and administrative coordination Ensure that all activity is undertaken in line with University policies, procedures, and regulations, including effective and appropriate use of corporate systems Handle personal data and confidential information appropriately, ensuring compliance with GDPR, data protection requirements, and information governance standards at all times Contribute to the continuous improvement of administrative processes and systems to strengthen the resilience, efficiency, and effectiveness of staff learning and engagement
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview The Facilities Coordinator plays a key role in ensuring the smooth, safe and efficient operation of the Ripponden site. Working closely with the Facilities Manager, this role will be responsible for the day-to-day maintenance, compliance, contractor activity and site services across the site. This is a hands-on position - both proactive and reactive - that keeps the business running 'behind the scenes' and ensures all site colleagues are able to undertake their roles safely and comfortably. Key tasks Maintenance coordination - log, prioritise and track reactive and planned maintenance across the site Contractor management - schedule, brief and supervise external contractors, ensuring safe working and quality standards Compliance support - assist with statutory checks, audits and documentation (eg, fire safety, HVAC, water hygiene etc) Facilities asset management - maintain accurate records of facilities equipment, including warranties, service schedules and asset condition Health & safety collaboration - support with risk assessments, incident investigations and site safety improvements Site services - oversee cleaning, waste management, security and consumables Emergency response coordination - support with call-outs and attend to urgent site issues on a 24/7 basis as required Any other duties as reasonably required within scope of knowledge and experience Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Problem solving, with a proactive and hands-on approach Experience (what you have done) Reactive and planned maintenance Out of hours / on call Mechanical and electrical understanding (the way you think and act) Confident communicator, able to work with site teams, contractors and management
Mar 12, 2026
Full time
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview The Facilities Coordinator plays a key role in ensuring the smooth, safe and efficient operation of the Ripponden site. Working closely with the Facilities Manager, this role will be responsible for the day-to-day maintenance, compliance, contractor activity and site services across the site. This is a hands-on position - both proactive and reactive - that keeps the business running 'behind the scenes' and ensures all site colleagues are able to undertake their roles safely and comfortably. Key tasks Maintenance coordination - log, prioritise and track reactive and planned maintenance across the site Contractor management - schedule, brief and supervise external contractors, ensuring safe working and quality standards Compliance support - assist with statutory checks, audits and documentation (eg, fire safety, HVAC, water hygiene etc) Facilities asset management - maintain accurate records of facilities equipment, including warranties, service schedules and asset condition Health & safety collaboration - support with risk assessments, incident investigations and site safety improvements Site services - oversee cleaning, waste management, security and consumables Emergency response coordination - support with call-outs and attend to urgent site issues on a 24/7 basis as required Any other duties as reasonably required within scope of knowledge and experience Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Problem solving, with a proactive and hands-on approach Experience (what you have done) Reactive and planned maintenance Out of hours / on call Mechanical and electrical understanding (the way you think and act) Confident communicator, able to work with site teams, contractors and management
Job Title: Continuous Improvement (CI) Co-ordinator Salary: 26,000 per annum Location: Office-based, Monday-Friday Hours: 37.5 per week Working Hours: Mon-Thurs: 08:00-16:00 Friday: 07:30-15:30 The Role This permanent position reports to the Head of Customer Excellence and supports continuous improvement activity across the Customer Experience (CX) function. You will work closely with Customer Service and Customer Operations teams to review current processes, identify improvements, and help implement practical, customer-focused changes. Key Responsibilities Identify and improve ways of working across CX. Maintain clear and up-to-date process documentation. Lead improvement initiatives from idea through to implementation. Act as a central contact for improvement activity, tracking actions and outcomes. Provide operational support (e.g. customer service/admin tasks) during busy periods. Share progress updates and recommendations with stakeholders. About You Experience in customer service or customer operations. Some exposure to projects or process improvement work. Strong organisation and administrative skills. Confident using Microsoft Office (Word, Excel, Outlook). Proactive, detail-oriented, and customer-focused. To be considered for this role, please upload your CV or contact Naomi on (phone number removed). Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Mar 12, 2026
Full time
Job Title: Continuous Improvement (CI) Co-ordinator Salary: 26,000 per annum Location: Office-based, Monday-Friday Hours: 37.5 per week Working Hours: Mon-Thurs: 08:00-16:00 Friday: 07:30-15:30 The Role This permanent position reports to the Head of Customer Excellence and supports continuous improvement activity across the Customer Experience (CX) function. You will work closely with Customer Service and Customer Operations teams to review current processes, identify improvements, and help implement practical, customer-focused changes. Key Responsibilities Identify and improve ways of working across CX. Maintain clear and up-to-date process documentation. Lead improvement initiatives from idea through to implementation. Act as a central contact for improvement activity, tracking actions and outcomes. Provide operational support (e.g. customer service/admin tasks) during busy periods. Share progress updates and recommendations with stakeholders. About You Experience in customer service or customer operations. Some exposure to projects or process improvement work. Strong organisation and administrative skills. Confident using Microsoft Office (Word, Excel, Outlook). Proactive, detail-oriented, and customer-focused. To be considered for this role, please upload your CV or contact Naomi on (phone number removed). Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Mar 12, 2026
Contractor
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Mar 11, 2026
Full time
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
THE COMPANY Our client is an established international distributor specialising in high-quality factual television content. Working with leading producers and global broadcasters, they connect great storytelling with audiences worldwide. THE ROLE As a Sales Assistant, you will be coordinating activity, managing materials and systems and administrative support across the department. Key responsibilities: Coordinate the day-to-day operations of the international sales team, whilst providing administrative and logistical support across all territories. Manage scheduling and logistics for client meetings, sales calls and major international markets, supporting team attendance where required. Maintain accurate records within the Rights Tracking system, ensuring sales documentation, deal memos and contractual milestones are fully up to date. Support the preparation and follow-up of sales pitches, programme offers, presentations and marketing materials. Act as a key liaison between Sales and internal departments including Acquisitions, Production, Marketing, Legal and Finance. Serve as a first point of contact for buyer enquiries. Track delivery schedules, invoicing status and approval processes so contracts move smoothly from negotiation through to fulfilment. Provide proactive market and competitor research, alongside general administrative support, to help inform sales strategy and territory planning. THE PERSON You should be highly organised with a strong interest in international television sales and distribution. You will demonstrate excellent administrative capability, strong communication skills and the ability to manage multiple projects. Experience supporting a sales team, senior executive, or both is key. It is important you are confident liaising with clients and internal stakeholders allowing processes to run smoothly from pitch through to delivery. Being professional and dependable is essential. You should be comfortable aiding the CEO and handling confidential information with care. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 11, 2026
Full time
THE COMPANY Our client is an established international distributor specialising in high-quality factual television content. Working with leading producers and global broadcasters, they connect great storytelling with audiences worldwide. THE ROLE As a Sales Assistant, you will be coordinating activity, managing materials and systems and administrative support across the department. Key responsibilities: Coordinate the day-to-day operations of the international sales team, whilst providing administrative and logistical support across all territories. Manage scheduling and logistics for client meetings, sales calls and major international markets, supporting team attendance where required. Maintain accurate records within the Rights Tracking system, ensuring sales documentation, deal memos and contractual milestones are fully up to date. Support the preparation and follow-up of sales pitches, programme offers, presentations and marketing materials. Act as a key liaison between Sales and internal departments including Acquisitions, Production, Marketing, Legal and Finance. Serve as a first point of contact for buyer enquiries. Track delivery schedules, invoicing status and approval processes so contracts move smoothly from negotiation through to fulfilment. Provide proactive market and competitor research, alongside general administrative support, to help inform sales strategy and territory planning. THE PERSON You should be highly organised with a strong interest in international television sales and distribution. You will demonstrate excellent administrative capability, strong communication skills and the ability to manage multiple projects. Experience supporting a sales team, senior executive, or both is key. It is important you are confident liaising with clients and internal stakeholders allowing processes to run smoothly from pitch through to delivery. Being professional and dependable is essential. You should be comfortable aiding the CEO and handling confidential information with care. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Product marketing coordinator This role is critical in ensuring Dot Dot Dot's property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you'll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You'll be supported in role by our senior marketing coordinator and head of marketing and business development. Fundamentals of the role Marketing and sales enablement: Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination: Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning: Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight: Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot's data protection policies. Product lifecycle management: Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You're likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You'll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Mar 11, 2026
Full time
Product marketing coordinator This role is critical in ensuring Dot Dot Dot's property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you'll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You'll be supported in role by our senior marketing coordinator and head of marketing and business development. Fundamentals of the role Marketing and sales enablement: Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination: Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning: Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight: Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot's data protection policies. Product lifecycle management: Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You're likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You'll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Ready to find the right role for you? Grade: 4.3 Hours: 40 hours per week, Mon-Fri 08:30am - 5pm Location: 1 Station Road Four Ashes Wolverhampton West Midlands WV10 7DG When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage internal and external stakeholder relationships to ensure contractual KPIs and service level agreements are consistently met or exceeded Analyse customer requirements and operational challenges to identify solutions that optimise contract revenue, margin performance and service efficiency Produce accurate, timely and comprehensive reporting on all contract activities, including performance metrics, compliance data and operational outputs Act as primary point of contact for DESA customers, ensuring service delivery aligns with contractual specifications while identifying opportunities for service expansion and new business development Monitor market conditions and competitor activity to maintain Veolia's competitive positioning within the DESA framework Implement waste hierarchy principles across all operations Coordinate task allocation and tracking systems to ensure all work orders are assigned to correct recipients and monitored through to completion What we're looking for; A Level standard education or equivalent vocational qualification Proven experience in a customer-facing role within the waste management, recycling, environmental services or logistics sectors Demonstrable experience in contract management, account management or service coordination Strong analytical capabilities with experience in performance reporting, data analysis and KPI management Proficiency in Microsoft Office suite (Excel, Word, Outlook) and experience with CRM or job management systems Understanding of waste classification, duty of care documentation and environmental compliance requirements Knowledge of DESA (Defence Estate Services Authority) contracts or public sector procurement frameworks would be advantageous Experience with waste transfer notes, consignment notes and hazardous waste documentation Familiarity with waste industry regulations including Environmental Permitting Regulations and Waste (England and Wales) Regulations What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 11, 2026
Full time
Ready to find the right role for you? Grade: 4.3 Hours: 40 hours per week, Mon-Fri 08:30am - 5pm Location: 1 Station Road Four Ashes Wolverhampton West Midlands WV10 7DG When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage internal and external stakeholder relationships to ensure contractual KPIs and service level agreements are consistently met or exceeded Analyse customer requirements and operational challenges to identify solutions that optimise contract revenue, margin performance and service efficiency Produce accurate, timely and comprehensive reporting on all contract activities, including performance metrics, compliance data and operational outputs Act as primary point of contact for DESA customers, ensuring service delivery aligns with contractual specifications while identifying opportunities for service expansion and new business development Monitor market conditions and competitor activity to maintain Veolia's competitive positioning within the DESA framework Implement waste hierarchy principles across all operations Coordinate task allocation and tracking systems to ensure all work orders are assigned to correct recipients and monitored through to completion What we're looking for; A Level standard education or equivalent vocational qualification Proven experience in a customer-facing role within the waste management, recycling, environmental services or logistics sectors Demonstrable experience in contract management, account management or service coordination Strong analytical capabilities with experience in performance reporting, data analysis and KPI management Proficiency in Microsoft Office suite (Excel, Word, Outlook) and experience with CRM or job management systems Understanding of waste classification, duty of care documentation and environmental compliance requirements Knowledge of DESA (Defence Estate Services Authority) contracts or public sector procurement frameworks would be advantageous Experience with waste transfer notes, consignment notes and hazardous waste documentation Familiarity with waste industry regulations including Environmental Permitting Regulations and Waste (England and Wales) Regulations What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.