Looking for a great opportunity to lead and improve digital products? We're recruiting for 2 Senior Product Manager opportunities within our Digital & Technology Services team. This is a fantastic opportunity to shape products and services used by millions, influence strategic priorities, and help deliver improvements that create real value for both customers and colleagues. Salary: £53,540 - £57,250 Locations: Cardiff or Edinburgh 2 permanent, full-time roles Flexible working with no core hours (6am-8pm options) 30 days annual leave, plus bank holidays and a privilege day Excellent Civil Service pension with an average 28.97% employer contribution Inclusive culture with wellbeing, development and work-life balance at its heart As a Senior Product Manager, you'll work with multidisciplinary teams across a diverse portfolio of services, from customer-facing digital products to internal services that support the wider ambitions of Companies House. It's a great opportunity for an experienced product professional looking to make a meaningful impact in a collaborative and innovative environment. As Senior Product Manager you will play a key role in the design, delivery and management of Companies House Products and Services. You will: Take ownership of the direction, priorities and outcomes for one or more products or services, making sure they meet user needs and support Companies House objectives. Lead product work from Discovery through delivery, helping teams understand problems, identify opportunities and focus on delivering value. Work with Service Owners, Service Managers, Senior Responsible Owners and other stakeholders to shape the service vision, agree priorities, plan improvements and develop future roadmaps. Use evidence from user feedback, research, data and service performance to make decisions and improve products and services. Work closely with delivery teams and other professions to ensure work is understood, prioritised appropriately and delivers value to users and the organisation. Identify, manage and communicate significant risks, dependencies and issues, ensuring stakeholders have the information they need to make informed decisions and take appropriate action. Build strong relationships across Companies House to improve collaboration, align priorities and support successful delivery across services. Support commercial, procurement and supplier-management activities, helping delivery partners meet agreed outcomes and standards. Recruit, lead, coach and develop Product Managers, supporting their growth and helping maintain high product management standards across the profession. Support the Head of Product Management with workforce planning, capability development and improving the Product Management profession. Lead and contribute to Communities of Practice, knowledge sharing, professional development initiatives and cross-profession collaboration. Support Service Standard Assessments and assurance activities, ensuring products and services meet government and organisational standards. Person specification We're looking for the following skills and experience that will be assessed throughout the selection process. The successful candidate will have: Experience of product leadership, developing people and applying technical understanding to make effective product decisions. Experience leading, coaching and developing individuals and working effectively within multidisciplinary teams. A proven track record of owning product decisions, setting priorities and delivering successful products and services. Strong stakeholder management skills, with the ability to build relationships, influence decisions and communicate effectively with a wide range of stakeholders. Experience managing competing priorities and balancing user needs, business objectives, operational requirements and delivery constraints in a complex environment. Experience using user research, data and service performance insights to identify improvements and make evidence-based decisions. Strong experience identifying, managing and communicating risks, issues and dependencies to support informed decision-making. Experience delivering products and services using agile ways of working and supporting teams to work effectively in agile environments. Experience working in a technical environment, with an understanding of modern technology, software development and collaboration with technical specialists. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Making Effective Decisions Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Aug 26, 2026
Full time
Looking for a great opportunity to lead and improve digital products? We're recruiting for 2 Senior Product Manager opportunities within our Digital & Technology Services team. This is a fantastic opportunity to shape products and services used by millions, influence strategic priorities, and help deliver improvements that create real value for both customers and colleagues. Salary: £53,540 - £57,250 Locations: Cardiff or Edinburgh 2 permanent, full-time roles Flexible working with no core hours (6am-8pm options) 30 days annual leave, plus bank holidays and a privilege day Excellent Civil Service pension with an average 28.97% employer contribution Inclusive culture with wellbeing, development and work-life balance at its heart As a Senior Product Manager, you'll work with multidisciplinary teams across a diverse portfolio of services, from customer-facing digital products to internal services that support the wider ambitions of Companies House. It's a great opportunity for an experienced product professional looking to make a meaningful impact in a collaborative and innovative environment. As Senior Product Manager you will play a key role in the design, delivery and management of Companies House Products and Services. You will: Take ownership of the direction, priorities and outcomes for one or more products or services, making sure they meet user needs and support Companies House objectives. Lead product work from Discovery through delivery, helping teams understand problems, identify opportunities and focus on delivering value. Work with Service Owners, Service Managers, Senior Responsible Owners and other stakeholders to shape the service vision, agree priorities, plan improvements and develop future roadmaps. Use evidence from user feedback, research, data and service performance to make decisions and improve products and services. Work closely with delivery teams and other professions to ensure work is understood, prioritised appropriately and delivers value to users and the organisation. Identify, manage and communicate significant risks, dependencies and issues, ensuring stakeholders have the information they need to make informed decisions and take appropriate action. Build strong relationships across Companies House to improve collaboration, align priorities and support successful delivery across services. Support commercial, procurement and supplier-management activities, helping delivery partners meet agreed outcomes and standards. Recruit, lead, coach and develop Product Managers, supporting their growth and helping maintain high product management standards across the profession. Support the Head of Product Management with workforce planning, capability development and improving the Product Management profession. Lead and contribute to Communities of Practice, knowledge sharing, professional development initiatives and cross-profession collaboration. Support Service Standard Assessments and assurance activities, ensuring products and services meet government and organisational standards. Person specification We're looking for the following skills and experience that will be assessed throughout the selection process. The successful candidate will have: Experience of product leadership, developing people and applying technical understanding to make effective product decisions. Experience leading, coaching and developing individuals and working effectively within multidisciplinary teams. A proven track record of owning product decisions, setting priorities and delivering successful products and services. Strong stakeholder management skills, with the ability to build relationships, influence decisions and communicate effectively with a wide range of stakeholders. Experience managing competing priorities and balancing user needs, business objectives, operational requirements and delivery constraints in a complex environment. Experience using user research, data and service performance insights to identify improvements and make evidence-based decisions. Strong experience identifying, managing and communicating risks, issues and dependencies to support informed decision-making. Experience delivering products and services using agile ways of working and supporting teams to work effectively in agile environments. Experience working in a technical environment, with an understanding of modern technology, software development and collaboration with technical specialists. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Making Effective Decisions Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Job description As a Digital Portfolio Manager in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria: Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally from a digital or civils background, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of using the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework Experience of working confidently with sensitive and classified information, exercising sound judgement and discretion. Strong organisational and analytical skills, with the ability to manage competing priorities. Familiarity with Government or large organisation commercial processes and working alongside commercial teams. Additional Security Information The successful candidate will be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only' Technical skills We'll assess you against these technical skills during the selection process: Stakeholder relationship management Agile working Governance and assurance. Benefits Alongside your salary of £50,686, HM Revenue and Customs contributes £14,683 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Job description As a Digital Portfolio Manager in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria: Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally from a digital or civils background, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of using the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework Experience of working confidently with sensitive and classified information, exercising sound judgement and discretion. Strong organisational and analytical skills, with the ability to manage competing priorities. Familiarity with Government or large organisation commercial processes and working alongside commercial teams. Additional Security Information The successful candidate will be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only' Technical skills We'll assess you against these technical skills during the selection process: Stakeholder relationship management Agile working Governance and assurance. Benefits Alongside your salary of £50,686, HM Revenue and Customs contributes £14,683 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details . click apply for full job details
• Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. • Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. • Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. • Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. • Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. • Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. • Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. • Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. • Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. • Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. • Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. • Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. • Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. • Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. • Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. • Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills HR policies employee relations workforce planning talent management organisational development reward practices recruitment data analysis workforce analytics Health & Safety compliance Soft Skills leadership coaching stakeholder management influencing communication collaboration problem-solving strategic thinking employee engagement change management Certifications & Qualifications CIPD Level 5 CIPD Level 7
Aug 26, 2026
Full time
• Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. • Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. • Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. • Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. • Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. • Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. • Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. • Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. • Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. • Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. • Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. • Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. • Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. • Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. • Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. • Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills HR policies employee relations workforce planning talent management organisational development reward practices recruitment data analysis workforce analytics Health & Safety compliance Soft Skills leadership coaching stakeholder management influencing communication collaboration problem-solving strategic thinking employee engagement change management Certifications & Qualifications CIPD Level 5 CIPD Level 7
SF Partners are delighted to be recruiting a Management Accountant for a well-established, international product based business based in Warwick. This is a broad, hands-on opportunity within a successful product-led organisation with a strong reputation for quality, innovation and customer service. You will join a supportive finance team and play a key role in delivering accurate reporting and meaningful commercial insight. The role Reporting to the Finance Manager, you will take ownership of key elements of the month-end process and work closely with colleagues across the business. Key responsibilities include: Preparing monthly management accounts, including journals, accruals, prepayments and balance sheet reconciliations Producing variance analysis and clear commentary against budget, forecast and prior year Supporting budgeting, forecasting and financial planning processes Maintaining robust financial controls and ensuring the accuracy of financial data Assisting with year-end audit preparation and statutory reporting requirements Supporting cash flow reporting and working capital management Partnering with operational and commercial stakeholders, providing clear financial guidance and challenge Identifying opportunities to improve reporting, processes and controls Supporting wider finance projects as required About you You will be a proactive, well-organised finance professional with strong management accounting experience. Ideally, you will be: Qualified or finalist level (ACA, ACCA or CIMA), or qualified by experience Experienced in producing management accounts within a commercial, manufacturing, distribution or product-led environment Advanced in Excel and confident working with large volumes of data A clear communicator, able to build strong relationships with non-finance stakeholders Detail-focused, commercially aware and comfortable working to monthly deadlines Someone who takes ownership and actively looks for ways to improve processes This is an excellent opportunity to join a respected and growing business, in a role that offers genuine variety and stakeholder exposure.
Aug 26, 2026
Full time
SF Partners are delighted to be recruiting a Management Accountant for a well-established, international product based business based in Warwick. This is a broad, hands-on opportunity within a successful product-led organisation with a strong reputation for quality, innovation and customer service. You will join a supportive finance team and play a key role in delivering accurate reporting and meaningful commercial insight. The role Reporting to the Finance Manager, you will take ownership of key elements of the month-end process and work closely with colleagues across the business. Key responsibilities include: Preparing monthly management accounts, including journals, accruals, prepayments and balance sheet reconciliations Producing variance analysis and clear commentary against budget, forecast and prior year Supporting budgeting, forecasting and financial planning processes Maintaining robust financial controls and ensuring the accuracy of financial data Assisting with year-end audit preparation and statutory reporting requirements Supporting cash flow reporting and working capital management Partnering with operational and commercial stakeholders, providing clear financial guidance and challenge Identifying opportunities to improve reporting, processes and controls Supporting wider finance projects as required About you You will be a proactive, well-organised finance professional with strong management accounting experience. Ideally, you will be: Qualified or finalist level (ACA, ACCA or CIMA), or qualified by experience Experienced in producing management accounts within a commercial, manufacturing, distribution or product-led environment Advanced in Excel and confident working with large volumes of data A clear communicator, able to build strong relationships with non-finance stakeholders Detail-focused, commercially aware and comfortable working to monthly deadlines Someone who takes ownership and actively looks for ways to improve processes This is an excellent opportunity to join a respected and growing business, in a role that offers genuine variety and stakeholder exposure.
Responsibilities Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable.
Aug 26, 2026
Full time
Responsibilities Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable.
About the role Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and click apply for full job details
Aug 26, 2026
Full time
About the role Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for a proactive and analytical professional to support HMRC's fight against identity fraud. You'll help lead data-driven investigations into suspicious activity related to identity verification and authentication services, while working with the team and partners, acting as a key contributor in a team that supports customers and provides insight into identity fraud activity and proactive searching for threats. This is an exciting opportunity to make a real difference, working in a dynamic and evolving environment. Person specification Manipulate and analyse large data sets and investigate suspicious activity. Learn, develop, and apply methods using data analytics techniques such as data mining, data matching, clustering analysis and outlier detection. Use basic scripting languages to develop visualisations and automate effective searches to build a growing analytical suite of capabilities that you can operate efficiently. Have strong communication skills and be able to demonstrate working across business and technical domains. You will have excellent interpersonal skills. Apply your knowledge of security and fraud risks to digital services. Support and deputise for the senior analysts, producing clear, insightful reports and presentations for senior stakeholders. You will be confident working in an environment that may flex its focus in response to emerging issues and have a delivery focus. You will be eager to learn and widen your experience in different areas of identity work. You will use your experience of scripting, for example SPL, Python, SQL, KQL to proactively search and discover anomalies. Be flexible and enthusiastic whilst working with some ambiguity as the team forms, grows and matures. Support senior managers in the reporting of metrics and support the wider aims of the HMRC Security Identity Team. Identify process improvement areas. Essential Criteria Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Active use of at least one of the following: Python, SQL, KQL, SPL. Important Additional Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Qualifications are not mandatory for this role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description An IT Service Manager in Borders & Trade is responsible for service management across platforms and multiple channels to ensure availability, performance and process maturity across this landscape. You will work in partnership with teams across IT service operations, HMRC partners and external Trade customers, to deliver a service seeking for operational excellence. You will be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. Managing a fully functioning multi-sourced service support team with a customer-centric support approach. These activities will be across multiple locations, focussed on service availability and performance. You will make sure All service and support functions remain responsive to HMRC business and external traders needs. The service catalogue and wider IT service operations knowledge library is maintained. Adequate reporting and service standards are met for their specific service. All technical change is communicated and managed, with appropriate governance. That a programme of continual service improvement is put in place across the wider service delivery function. Person specification Be responsible for making sure that business relations within the organisation are managed to enable delivery of B&T services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Work with Service Owners and projects to ensure projects transition into live service is effective and timely. Essential Criteria Demonstrable experience of delivering Customer satisfaction and focussed delivery of excellent Customer Service. Proven track record of delivering strong KPI performance and managing delivery towards defined SLAs. Clear understanding of Stakeholder management and the development of strong stakeholder relationships. Good communication skills with an aptitude for dealing with users, colleagues and suppliers from both a technical and non-technical background. Understanding of IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions. Must show an aptitude for analysing and managing problems arising from incidents in the operation of information systems. understanding the significance of service level agreements and the customer environment. Desirable Criteria Experience in budgeting, with strong spreadsheet skills to analyse financial data and produce clear, accurate reports. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. Please outline your key responsibilities and any significant achievements for each position. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Key Responsibilities and Essential Criteria as outlined in the Person Specification. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience-based questions to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description An IT Service Manager in Borders & Trade is responsible for service management across platforms and multiple channels to ensure availability, performance and process maturity across this landscape. You will work in partnership with teams across IT service operations, HMRC partners and external Trade customers, to deliver a service seeking for operational excellence. You will be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. Managing a fully functioning multi-sourced service support team with a customer-centric support approach. These activities will be across multiple locations, focussed on service availability and performance. You will make sure All service and support functions remain responsive to HMRC business and external traders needs. The service catalogue and wider IT service operations knowledge library is maintained. Adequate reporting and service standards are met for their specific service. All technical change is communicated and managed, with appropriate governance. That a programme of continual service improvement is put in place across the wider service delivery function. Person specification Be responsible for making sure that business relations within the organisation are managed to enable delivery of B&T services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Work with Service Owners and projects to ensure projects transition into live service is effective and timely. Essential Criteria Demonstrable experience of delivering Customer satisfaction and focussed delivery of excellent Customer Service. Proven track record of delivering strong KPI performance and managing delivery towards defined SLAs. Clear understanding of Stakeholder management and the development of strong stakeholder relationships. Good communication skills with an aptitude for dealing with users, colleagues and suppliers from both a technical and non-technical background. Understanding of IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions. Must show an aptitude for analysing and managing problems arising from incidents in the operation of information systems. understanding the significance of service level agreements and the customer environment. Desirable Criteria Experience in budgeting, with strong spreadsheet skills to analyse financial data and produce clear, accurate reports. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. Please outline your key responsibilities and any significant achievements for each position. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Key Responsibilities and Essential Criteria as outlined in the Person Specification. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience-based questions to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. For more information about our Directorates, Lines of Business and some of our roles, please click here to visit the FIS Careers pages. Job description As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Role Allocation Please note that there are 3 posts available in Stratford and 2 in Manchester. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional Responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Full UK Driving Licence. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Additional Security Information In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only'. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10 . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. For more information about our Directorates, Lines of Business and some of our roles, please click here to visit the FIS Careers pages. Job description As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Role Allocation Please note that there are 3 posts available in Stratford and 2 in Manchester. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional Responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Full UK Driving Licence. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Additional Security Information In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only'. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10 . click apply for full job details
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages. Job description As a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally in a digital environment, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of providing clear and concise reporting against complex management and business information. Understanding of the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework. Strong organisational and analytical skills, with the ability to manage competing priorities. Desirable Criteria Experience of regulatory or assurance engagement linked to project or portfolio activity. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered referencing to the key responsibilities listed in the advert (200 words max for current role, 100 word max for remaining two roles). A 1000-word Personal Statement . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages. Job description As a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally in a digital environment, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of providing clear and concise reporting against complex management and business information. Understanding of the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework. Strong organisational and analytical skills, with the ability to manage competing priorities. Desirable Criteria Experience of regulatory or assurance engagement linked to project or portfolio activity. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered referencing to the key responsibilities listed in the advert (200 words max for current role, 100 word max for remaining two roles). A 1000-word Personal Statement . click apply for full job details
Summary £15.45 - £15.95 per hour 35 - 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Aug 26, 2026
Full time
Summary £15.45 - £15.95 per hour 35 - 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Role Overview: This role is offered on a temporary-to-permanent basis, initially for six months, with the potential to become permanent. Wynnstay Group is seeking a professional and customer-focused Customer Services Team Member to join our Poultry team. Reporting to the Demand Planning Manager, you will provide an efficient and reliable service to customers and colleagues, supporting the accurate processing of feed and fertiliser orders and helping to ensure deliveries are coordinated effectively. This is a varied role involving customer communication, order processing, internal coordination and general administration. You will play an important part in maintaining strong customer relationships and supporting the ongoing success of the department. Responsibilities: Responding professionally to customer and colleague enquiries, both over the telephone and face-to-face Proactively contacting customers within an allocated territory to anticipate and secure future orders Liaising with third-party suppliers to support the fulfilment of customer orders Coordinating medicated feed prescriptions when required Liaising with relevant colleagues regarding feed orders, product availability and pricing enquiries Delivering a consistently high standard of customer service Responding to and resolving routine customer queries promptly and professionally Analysing information and producing reports or findings when required Supporting marketing activities and helping to promote relevant products and sales campaigns Maintaining effective communication between managers, sales representatives, customers and other internal departments Completing project work as agreed with the Demand Planning Manager Undertaking general administrative duties, including word processing, data entry, document management, photocopying and filing Providing ongoing support to the wider Customer Services team, contributing to the continued development of the department and business What we're looking for: Essential: Previous experience in a customer service, administration or order-processing role Strong communication skills, with a professional and helpful telephone manner A proactive approach to customer service and the ability to anticipate customer requirements Excellent attention to detail and the ability to process information accurately Strong organisational skills, with the ability to manage multiple tasks and priorities Confidence using computers and standard software packages The ability to work effectively both independently and as part of a team A practical and resourceful approach to resolving customer queries The ability to build positive working relationships with customers, colleagues and external suppliers Desirable: Previous experience within the agricultural, animal feed or manufacturing sector Experience processing customer orders or coordinating deliveries Benefits: Competitive salary Employee Assistance Programme with BUPA Company profit related pay scheme Life Assurance x2 Salary upon completion of probation 25 days' annual leave plus UK bank holidays Employee discount at Wynnstay Stores Opportunity to join a supportive, values-led organisation with a turnover of 580 million and over 800 colleagues nationwide If you share our values and want to be part of a business that works together to support people, communities, and the future of farming, we welcome your application to Wynnstay Group. If you require reasonable assistance or for more information, please contact
Aug 26, 2026
Seasonal
Role Overview: This role is offered on a temporary-to-permanent basis, initially for six months, with the potential to become permanent. Wynnstay Group is seeking a professional and customer-focused Customer Services Team Member to join our Poultry team. Reporting to the Demand Planning Manager, you will provide an efficient and reliable service to customers and colleagues, supporting the accurate processing of feed and fertiliser orders and helping to ensure deliveries are coordinated effectively. This is a varied role involving customer communication, order processing, internal coordination and general administration. You will play an important part in maintaining strong customer relationships and supporting the ongoing success of the department. Responsibilities: Responding professionally to customer and colleague enquiries, both over the telephone and face-to-face Proactively contacting customers within an allocated territory to anticipate and secure future orders Liaising with third-party suppliers to support the fulfilment of customer orders Coordinating medicated feed prescriptions when required Liaising with relevant colleagues regarding feed orders, product availability and pricing enquiries Delivering a consistently high standard of customer service Responding to and resolving routine customer queries promptly and professionally Analysing information and producing reports or findings when required Supporting marketing activities and helping to promote relevant products and sales campaigns Maintaining effective communication between managers, sales representatives, customers and other internal departments Completing project work as agreed with the Demand Planning Manager Undertaking general administrative duties, including word processing, data entry, document management, photocopying and filing Providing ongoing support to the wider Customer Services team, contributing to the continued development of the department and business What we're looking for: Essential: Previous experience in a customer service, administration or order-processing role Strong communication skills, with a professional and helpful telephone manner A proactive approach to customer service and the ability to anticipate customer requirements Excellent attention to detail and the ability to process information accurately Strong organisational skills, with the ability to manage multiple tasks and priorities Confidence using computers and standard software packages The ability to work effectively both independently and as part of a team A practical and resourceful approach to resolving customer queries The ability to build positive working relationships with customers, colleagues and external suppliers Desirable: Previous experience within the agricultural, animal feed or manufacturing sector Experience processing customer orders or coordinating deliveries Benefits: Competitive salary Employee Assistance Programme with BUPA Company profit related pay scheme Life Assurance x2 Salary upon completion of probation 25 days' annual leave plus UK bank holidays Employee discount at Wynnstay Stores Opportunity to join a supportive, values-led organisation with a turnover of 580 million and over 800 colleagues nationwide If you share our values and want to be part of a business that works together to support people, communities, and the future of farming, we welcome your application to Wynnstay Group. If you require reasonable assistance or for more information, please contact
Senior Facilities Coordinator Manchester City centre Permanent Fully office based 30,000 - 34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Senior Facilities Coordinator , you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators . Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in administration, facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 26, 2026
Full time
Senior Facilities Coordinator Manchester City centre Permanent Fully office based 30,000 - 34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Senior Facilities Coordinator , you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators . Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in administration, facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are hiring METER READERS in your postcode now; no experience is required. Are you looking for Full Time work, close to home? Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity & water meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: 13.23 - per hour basic pay (weekly payment) Weekly Hours 40 - 45 hours a week with flexible start and finish times Monday - Friday (occasionally Saturday) between 8am - 8pm. 27,000 to 30,000 average annual earnings including bonusses. Bonus scheme with earnings up to 1000 monthly. Overtime rates ( 16 - 25) at manager's discretion. Business expenses reimbursed. Company pension enrolment. No previous experience required. Progression and promotion opportunities for higher earnings. Up to 28 days holiday per year (on an accrual basis). Full uniform and PPE provided. Company car. Full training will be provided. What will you need: Manual UK Driving Licence - Minimum 1 year, maximum 6 points, NO DR Offences - (driving license is not required in some areas in London) Physically fit and have no issues with bending in tight spaces, lifting or kneeling, climbing stairs, crouching, and walking on average 4-5 miles a day. Happy to work in all weather conditions. Clear DBS check (no unspent criminal convictions) Credit Report check (No county court judgements, IVA, debt relief orders recorded for the last 6 years) 5 years employment history. Previous Customer Service experience (preferred not essential) Duties: Retrieving data from domestic, commercial, and industrial sites for Water, Gas and Electric Meters, full training will be given. Carry out visual inspections of associated metering equipment. Charge Point Surveys. Drive and motivation to work in an independent role. Friendly personality with a professional approach to work. Adhering to Health and Safety guidelines at all times. Training: Training is 1 week and will be both classroom-based and field-based with an experienced meter reader, so you get to see the job through a professional's eyes. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Aug 26, 2026
Seasonal
We are hiring METER READERS in your postcode now; no experience is required. Are you looking for Full Time work, close to home? Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity & water meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: 13.23 - per hour basic pay (weekly payment) Weekly Hours 40 - 45 hours a week with flexible start and finish times Monday - Friday (occasionally Saturday) between 8am - 8pm. 27,000 to 30,000 average annual earnings including bonusses. Bonus scheme with earnings up to 1000 monthly. Overtime rates ( 16 - 25) at manager's discretion. Business expenses reimbursed. Company pension enrolment. No previous experience required. Progression and promotion opportunities for higher earnings. Up to 28 days holiday per year (on an accrual basis). Full uniform and PPE provided. Company car. Full training will be provided. What will you need: Manual UK Driving Licence - Minimum 1 year, maximum 6 points, NO DR Offences - (driving license is not required in some areas in London) Physically fit and have no issues with bending in tight spaces, lifting or kneeling, climbing stairs, crouching, and walking on average 4-5 miles a day. Happy to work in all weather conditions. Clear DBS check (no unspent criminal convictions) Credit Report check (No county court judgements, IVA, debt relief orders recorded for the last 6 years) 5 years employment history. Previous Customer Service experience (preferred not essential) Duties: Retrieving data from domestic, commercial, and industrial sites for Water, Gas and Electric Meters, full training will be given. Carry out visual inspections of associated metering equipment. Charge Point Surveys. Drive and motivation to work in an independent role. Friendly personality with a professional approach to work. Adhering to Health and Safety guidelines at all times. Training: Training is 1 week and will be both classroom-based and field-based with an experienced meter reader, so you get to see the job through a professional's eyes. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Supplier Technical Manager Location: South East England (Hybrid) Our client is a leading organisation within the food sector seeking an experienced Supplier Technical Manager to join their team. This role is responsible for managing supplier performance, compliance, product quality and food safety standards across a diverse supply base. Working closely with internal stakeholders, you will play a key role in driving continuous improvement, ensuring supplier compliance and reducing supply chain risk while supporting the delivery of high-quality products. Key Responsibilities - Manage and develop technical relationships with suppliers. - Ensure supplier compliance with food safety, quality, legal and customer requirements. - Lead supplier approval, monitoring and performance review activities. - Conduct supplier audits and support external audit programmes. - Review and approve technical documentation, specifications and quality systems. - Investigate supplier-related incidents, complaints and non-conformances, ensuring effective corrective actions are implemented. - Work closely with Procurement, Quality and Operational teams to support sourcing activities and business objectives. - Monitor industry developments, legislation and emerging risks within the supply chain. - Drive continuous improvement initiatives to enhance supplier performance and product quality. - Support the implementation and maintenance of supplier assurance programmes. About You - Previous experience within a Supplier Technical, Supplier Quality or Technical Management role. - Experience gained within foodservice, hospitality, retail, FMCG or food manufacturing environments. - Strong knowledge of food safety, quality systems and supplier assurance. - Experience conducting supplier audits and managing supplier performance. - Good understanding of HACCP, BRCGS standards and relevant food legislation. - Excellent stakeholder management and communication skills. - Strong problem-solving abilities with a proactive and solutions-focused approach. - The ability to influence and build effective working relationships both internally and externally. - A full UK driving licence and willingness to travel as required. If you're open to a confidential conversation, or know someone who could be a good fit, feel free to call me directly on (phone number removed) or email (url removed) As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Aug 26, 2026
Full time
Supplier Technical Manager Location: South East England (Hybrid) Our client is a leading organisation within the food sector seeking an experienced Supplier Technical Manager to join their team. This role is responsible for managing supplier performance, compliance, product quality and food safety standards across a diverse supply base. Working closely with internal stakeholders, you will play a key role in driving continuous improvement, ensuring supplier compliance and reducing supply chain risk while supporting the delivery of high-quality products. Key Responsibilities - Manage and develop technical relationships with suppliers. - Ensure supplier compliance with food safety, quality, legal and customer requirements. - Lead supplier approval, monitoring and performance review activities. - Conduct supplier audits and support external audit programmes. - Review and approve technical documentation, specifications and quality systems. - Investigate supplier-related incidents, complaints and non-conformances, ensuring effective corrective actions are implemented. - Work closely with Procurement, Quality and Operational teams to support sourcing activities and business objectives. - Monitor industry developments, legislation and emerging risks within the supply chain. - Drive continuous improvement initiatives to enhance supplier performance and product quality. - Support the implementation and maintenance of supplier assurance programmes. About You - Previous experience within a Supplier Technical, Supplier Quality or Technical Management role. - Experience gained within foodservice, hospitality, retail, FMCG or food manufacturing environments. - Strong knowledge of food safety, quality systems and supplier assurance. - Experience conducting supplier audits and managing supplier performance. - Good understanding of HACCP, BRCGS standards and relevant food legislation. - Excellent stakeholder management and communication skills. - Strong problem-solving abilities with a proactive and solutions-focused approach. - The ability to influence and build effective working relationships both internally and externally. - A full UK driving licence and willingness to travel as required. If you're open to a confidential conversation, or know someone who could be a good fit, feel free to call me directly on (phone number removed) or email (url removed) As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
As Area Sales Manager you will be joining a highly successful global market leader who are leaders in their market. The role is field based covering the Northeast and Southeast London territory building the customer base effectively meeting customer needs, developing a strong sales pipeline. The role is full time and permanent offering a salary of between 40,000 and 45,000 (including London weighting) with uncapped commission opportunities and an OTE of circa 70, 000. Being a territory role ideal location would be in Romford with easy access to the motorway network. Key Accountabilities for the Area Sales Manager: Identifying opportunities across a territory through research, data and networking Develop and maintain expert knowledge of the market requirements Promotion of products to all key accounts and end to end user Managing the revenue of your own territory developing prospects, following up on opportunities Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations Achieving calls to target groups on a monthly basis Follow up on sales leads Grow your own pipeline working to KPIs Develop key client relationships and contacts to gain traction Participate in in team projects likes new product launches and terms changes Develop and maintain strong relationships with all internal teams to optimise efficiencies Develop a qualified pipeline Work closely with internal teams providing product feedback, market trends and competitor information Key Skills Required for the Area Sales Role: Experience in a field business development/area sales manager role Proven track record in B2B sales Cold calling, prospecting, business development experience High levels of customer service Ability to organise your own time effectively Excellent negotiation and influencing skills Confident communication skills Ability to establish and nurture client relationships High levels of own initiative, energy and drive What's in it for you? Salary of between 40,000 and 45,000 Uncapped commission and OTE circa 70,000 A company vehicle, fully expensed fuel card Some overnight stays You will receive a comprehensive induction plan to the company and role with plenty of support. The role has a salary of between 40,000 and 45,000 with excellent commission opportunities and an OTE 70,000, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, private healthcare, critical illness cover, sick pay, staff discounts, social events, and more! This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
Aug 26, 2026
Full time
As Area Sales Manager you will be joining a highly successful global market leader who are leaders in their market. The role is field based covering the Northeast and Southeast London territory building the customer base effectively meeting customer needs, developing a strong sales pipeline. The role is full time and permanent offering a salary of between 40,000 and 45,000 (including London weighting) with uncapped commission opportunities and an OTE of circa 70, 000. Being a territory role ideal location would be in Romford with easy access to the motorway network. Key Accountabilities for the Area Sales Manager: Identifying opportunities across a territory through research, data and networking Develop and maintain expert knowledge of the market requirements Promotion of products to all key accounts and end to end user Managing the revenue of your own territory developing prospects, following up on opportunities Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations Achieving calls to target groups on a monthly basis Follow up on sales leads Grow your own pipeline working to KPIs Develop key client relationships and contacts to gain traction Participate in in team projects likes new product launches and terms changes Develop and maintain strong relationships with all internal teams to optimise efficiencies Develop a qualified pipeline Work closely with internal teams providing product feedback, market trends and competitor information Key Skills Required for the Area Sales Role: Experience in a field business development/area sales manager role Proven track record in B2B sales Cold calling, prospecting, business development experience High levels of customer service Ability to organise your own time effectively Excellent negotiation and influencing skills Confident communication skills Ability to establish and nurture client relationships High levels of own initiative, energy and drive What's in it for you? Salary of between 40,000 and 45,000 Uncapped commission and OTE circa 70,000 A company vehicle, fully expensed fuel card Some overnight stays You will receive a comprehensive induction plan to the company and role with plenty of support. The role has a salary of between 40,000 and 45,000 with excellent commission opportunities and an OTE 70,000, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, private healthcare, critical illness cover, sick pay, staff discounts, social events, and more! This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
A hands-on food procurement role with real ownership of supplier relationships, supply continuity, cost, margin and availability. Procurement Manager Northamptonshire Hybrid: 3 days on-site / 2 days working from home 45,000- 55,000 + 10% bonus + benefits Permanent The Opportunity We're supporting a well-established fresh food business with the appointment of a Procurement Manager. This is a supplier-facing, commercially focused role covering sourcing, pricing, availability, forecasting, stock, waste and margin across fast-moving fresh food categories & some packaging. You'll be working closely with suppliers and internal teams to make sure the business has the right products available at the right quality, cost and service level throughout the year. It would suit someone who enjoys the pace and detail of food procurement, understands the importance of supplier relationships, and is confident balancing commercial performance with customer service. Key Responsibilities Build and develop strong relationships with UK and international suppliers/growers. Negotiate pricing, terms and supply programmes that support cost, margin and service. Manage supply risk and availability across fast-moving food categories. Monitor procurement budgets, forecasts, stock levels, waste and claims. Work closely with operations, planning and technical teams to support seasonal and supply plans. Keep close to market activity, competitor movement and new sourcing opportunities. What We're Looking For You'll have experience in fresh food procurement, buying or supplier-facing commercial roles. Fresh produce or short shelf-life food experience would be ideal, but broader food experience is absolutely relevant if you understand supplier negotiation, forecasting, availability, stock, waste and margin pressure. You'll need to be commercially sharp, confident with suppliers, good with detail and comfortable working across different internal teams. Why Join? This is a strong opportunity to join an established food business in a role where procurement has a direct impact on availability, customer service, cost and commercial performance. You'll have the chance to take ownership of important supplier relationships, influence sourcing decisions and contribute directly to margin and service delivery. The role also offers a supportive manager, a good level of autonomy, hybrid working and a package of 45,000- 55,000 plus 10% bonus and benefits. If you're interested in learning more, we'd be happy to have a confidential conversation.
Aug 26, 2026
Full time
A hands-on food procurement role with real ownership of supplier relationships, supply continuity, cost, margin and availability. Procurement Manager Northamptonshire Hybrid: 3 days on-site / 2 days working from home 45,000- 55,000 + 10% bonus + benefits Permanent The Opportunity We're supporting a well-established fresh food business with the appointment of a Procurement Manager. This is a supplier-facing, commercially focused role covering sourcing, pricing, availability, forecasting, stock, waste and margin across fast-moving fresh food categories & some packaging. You'll be working closely with suppliers and internal teams to make sure the business has the right products available at the right quality, cost and service level throughout the year. It would suit someone who enjoys the pace and detail of food procurement, understands the importance of supplier relationships, and is confident balancing commercial performance with customer service. Key Responsibilities Build and develop strong relationships with UK and international suppliers/growers. Negotiate pricing, terms and supply programmes that support cost, margin and service. Manage supply risk and availability across fast-moving food categories. Monitor procurement budgets, forecasts, stock levels, waste and claims. Work closely with operations, planning and technical teams to support seasonal and supply plans. Keep close to market activity, competitor movement and new sourcing opportunities. What We're Looking For You'll have experience in fresh food procurement, buying or supplier-facing commercial roles. Fresh produce or short shelf-life food experience would be ideal, but broader food experience is absolutely relevant if you understand supplier negotiation, forecasting, availability, stock, waste and margin pressure. You'll need to be commercially sharp, confident with suppliers, good with detail and comfortable working across different internal teams. Why Join? This is a strong opportunity to join an established food business in a role where procurement has a direct impact on availability, customer service, cost and commercial performance. You'll have the chance to take ownership of important supplier relationships, influence sourcing decisions and contribute directly to margin and service delivery. The role also offers a supportive manager, a good level of autonomy, hybrid working and a package of 45,000- 55,000 plus 10% bonus and benefits. If you're interested in learning more, we'd be happy to have a confidential conversation.
Sales Support Are you ready to join a dynamic team that plays a crucial role in delivering top-notch solutions, dedicated to innovation and excellence. We are on the lookout for a passionate Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams. What's in it for you? Contract Type: Permanent, Full time Working Pattern: 8.30am to 5pm - this is an office-based role Salary: 30k to 35k plus 23 days plus BH, flexi-working and a chance to increase holiday days, pension and much more! Start Date: ASAP Your Key Responsibilities : Deliver high-quality customer service and proactively seek feedback. Handle customer inquiries through emails and phone calls. Create, manage, and distribute quotations to support the sales team. Process and review customer orders, keeping key strategic clients updated. Generate delivery documents and coordinate with logistics partners to meet deadlines. Address expedition requests and resolve any delays. Regularly assess inventory levels and ensure stock availability aligns with forecasts. Attend meetings with sales managers to gain insights into projects and customer forecasts. Maintain accurate customer records in CRM systems. Achieve quality standards and KPI targets for continual improvement. Assist with office administrative tasks, including filing and archiving. What We're Looking For : Experience within a customer services role. Exceptional organisational skills with the ability to multitask effectively. Detail-oriented mindset to ensure accuracy in all tasks. A confident, proactive attitude towards customers and suppliers. Proficiency in IT skills, ideally in Oracle and SAP If you are a motivated individual with a passion for providing outstanding customer support and fostering professional relationships, we want to hear from you! This is more than just a job; it's a genuine career opportunity for those looking to grow and develop in a supportive environment. Join Us! Ready to take the next step in your career? Apply today and be part of a team that values innovation, collaboration, and excellence! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 26, 2026
Contractor
Sales Support Are you ready to join a dynamic team that plays a crucial role in delivering top-notch solutions, dedicated to innovation and excellence. We are on the lookout for a passionate Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams. What's in it for you? Contract Type: Permanent, Full time Working Pattern: 8.30am to 5pm - this is an office-based role Salary: 30k to 35k plus 23 days plus BH, flexi-working and a chance to increase holiday days, pension and much more! Start Date: ASAP Your Key Responsibilities : Deliver high-quality customer service and proactively seek feedback. Handle customer inquiries through emails and phone calls. Create, manage, and distribute quotations to support the sales team. Process and review customer orders, keeping key strategic clients updated. Generate delivery documents and coordinate with logistics partners to meet deadlines. Address expedition requests and resolve any delays. Regularly assess inventory levels and ensure stock availability aligns with forecasts. Attend meetings with sales managers to gain insights into projects and customer forecasts. Maintain accurate customer records in CRM systems. Achieve quality standards and KPI targets for continual improvement. Assist with office administrative tasks, including filing and archiving. What We're Looking For : Experience within a customer services role. Exceptional organisational skills with the ability to multitask effectively. Detail-oriented mindset to ensure accuracy in all tasks. A confident, proactive attitude towards customers and suppliers. Proficiency in IT skills, ideally in Oracle and SAP If you are a motivated individual with a passion for providing outstanding customer support and fostering professional relationships, we want to hear from you! This is more than just a job; it's a genuine career opportunity for those looking to grow and develop in a supportive environment. Join Us! Ready to take the next step in your career? Apply today and be part of a team that values innovation, collaboration, and excellence! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
If you are looking for a way into the events Industry, this is a great place to start. You don't need to have loads of experience - the right fit it the most important thing. But you should have an understanding of the industry, an interest in Events and an enthusiastic willingness to get stuck into anything asked of you. The Venue A cornerstone of South Yorkshire's entertainment scene, Utilita Arena Sheffield has been welcoming audiences since 1991. Purpose-built for world-class live events, the arena hosts an exciting mix of international music acts, major sporting fixtures, and large-scale corporate events. With a capacity of over 13,000, it stands as one of the region's premier venues, combining a rich history with a vibrant programme that continues to attract visitors from across the UK. The Role To lead and oversee the day-to-day operation of the hospitality restaurant during events, ensuring exceptional guest experiences through outstanding customer service, strong team leadership, and efficient operational delivery. This candidate will be responsible for managing restaurant service, supporting the Food & Beverage team, and ensuring all company standards, food safety requirements and licensing regulations are consistently met. As a key member of the hospitality team, the Casual Restaurant Manager will lead by example, maintaining high standards whilst creating a welcoming and professional dining experience for all guests. The Responsibilities Lead the day-to-day operation of the hospitality restaurant during events. Deliver exceptional guest experiences through high standards of service. Oversee restaurant service and support the wider Food & Beverage team. Ensure efficient operations and smooth service delivery throughout events. Maintain compliance with company policies, food safety standards, and licensing regulations. Lead, motivate, and support team members to achieve excellent performance. Create a welcoming, professional, and enjoyable dining environment for guests. What we're looking for Previous experience managing or supervising within a busy restaurant, hospitality or events environment. Strong leadership and people management skills. Excellent customer service and communication skills. Ability to remain calm under pressure in a fast-paced environment. Good organisational and problem-solving abilities. Flexible approach to working evenings, weekends and public holidays. Knowledge of food safety legislation and licensing regulations. Confident decision-maker with a proactive attitude. Experience using EPOS systems Knowledge of premium hospitality and corporate dining service. What's in it for you? Competitive Rate of Pay - Earn a strong hourly rate for your work. Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance. Fortnightly Pay - Get paid every two weeks for the shifts you've worked. Sociable Workforce - Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do - it's a great environment to meet people, make friends, and be part of exciting live events. Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global. Recruitment Process Outlined 1st Stage - Video Interview Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
Aug 26, 2026
Full time
If you are looking for a way into the events Industry, this is a great place to start. You don't need to have loads of experience - the right fit it the most important thing. But you should have an understanding of the industry, an interest in Events and an enthusiastic willingness to get stuck into anything asked of you. The Venue A cornerstone of South Yorkshire's entertainment scene, Utilita Arena Sheffield has been welcoming audiences since 1991. Purpose-built for world-class live events, the arena hosts an exciting mix of international music acts, major sporting fixtures, and large-scale corporate events. With a capacity of over 13,000, it stands as one of the region's premier venues, combining a rich history with a vibrant programme that continues to attract visitors from across the UK. The Role To lead and oversee the day-to-day operation of the hospitality restaurant during events, ensuring exceptional guest experiences through outstanding customer service, strong team leadership, and efficient operational delivery. This candidate will be responsible for managing restaurant service, supporting the Food & Beverage team, and ensuring all company standards, food safety requirements and licensing regulations are consistently met. As a key member of the hospitality team, the Casual Restaurant Manager will lead by example, maintaining high standards whilst creating a welcoming and professional dining experience for all guests. The Responsibilities Lead the day-to-day operation of the hospitality restaurant during events. Deliver exceptional guest experiences through high standards of service. Oversee restaurant service and support the wider Food & Beverage team. Ensure efficient operations and smooth service delivery throughout events. Maintain compliance with company policies, food safety standards, and licensing regulations. Lead, motivate, and support team members to achieve excellent performance. Create a welcoming, professional, and enjoyable dining environment for guests. What we're looking for Previous experience managing or supervising within a busy restaurant, hospitality or events environment. Strong leadership and people management skills. Excellent customer service and communication skills. Ability to remain calm under pressure in a fast-paced environment. Good organisational and problem-solving abilities. Flexible approach to working evenings, weekends and public holidays. Knowledge of food safety legislation and licensing regulations. Confident decision-maker with a proactive attitude. Experience using EPOS systems Knowledge of premium hospitality and corporate dining service. What's in it for you? Competitive Rate of Pay - Earn a strong hourly rate for your work. Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance. Fortnightly Pay - Get paid every two weeks for the shifts you've worked. Sociable Workforce - Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do - it's a great environment to meet people, make friends, and be part of exciting live events. Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global. Recruitment Process Outlined 1st Stage - Video Interview Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
As our Senior Customer Success Executive you'll:Be responsible for helping clients to achieve their desired outcomes through the adoption and practical application of our product and data sets. This is achieved through proactive relationship building, education, and consultative support.You will lead and manage a portfolio of our Enterprise clients, helping them to realise value and support growth. Establish and maintain strong relationships with key stakeholders and end users within each of your accounts Consult clients on how to solve challenges / achieve desired outcomes with GWI. Create success plans to drive adoption and track the achievement of desired outcomes. Identify and feedback growth opportunities with your AM counterparts Pull, analyze, and deliver regular usage reports for each of your accounts. Forecast risk with account manager and develop a plan to mitigate Working closely with other internal teams to help deliver custom projects and strategic workshops Be the voice of the customer and channel feedback to relevant departments. Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they're a big part of what we're looking for in you. Why Join Us Build strategic relationships with the biggest agencies and brands in the world Partner with Account Managers, Product Managers, and Leaders to be at the forefront of developing best-in-class playbooks to drive adoption of our AI tools Be part of a mission-driven, customer-first culture that values innovation, collaboration, and commercial results What We Offer At GWI, you'll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes: Time to recharge - 25 days' annual leave, plus office closures over the holidays. Health & wellbeing - Health cash plan, enhanced family benefits, carer days, and mental health support. Financial benefits - Competitive salary, 4% pension matching, and recognition programs that celebrate success. Flexibility & balance - Flexitime, early Friday finishes, hybrid and remote options, plus a 'work from home' budget. Career growth - Accredited learning, leadership development, and global career mobility. Community & impact - DE&I initiatives, volunteering opportunities, donation matching, and payroll giving. Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked. Diversity, Equity & Inclusion Diversity is fundamental to who we are - both as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to ensure our workforce is as diverse and inclusive as the insights we provide to our clients. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing all necessary adjustments during the hiring process. We also actively encourage applications from underrepresented and marginalized communities. At GWI, you will find a place where you can contribute meaningfully, grow professionally, and belong fully.
Aug 26, 2026
Full time
As our Senior Customer Success Executive you'll:Be responsible for helping clients to achieve their desired outcomes through the adoption and practical application of our product and data sets. This is achieved through proactive relationship building, education, and consultative support.You will lead and manage a portfolio of our Enterprise clients, helping them to realise value and support growth. Establish and maintain strong relationships with key stakeholders and end users within each of your accounts Consult clients on how to solve challenges / achieve desired outcomes with GWI. Create success plans to drive adoption and track the achievement of desired outcomes. Identify and feedback growth opportunities with your AM counterparts Pull, analyze, and deliver regular usage reports for each of your accounts. Forecast risk with account manager and develop a plan to mitigate Working closely with other internal teams to help deliver custom projects and strategic workshops Be the voice of the customer and channel feedback to relevant departments. Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they're a big part of what we're looking for in you. Why Join Us Build strategic relationships with the biggest agencies and brands in the world Partner with Account Managers, Product Managers, and Leaders to be at the forefront of developing best-in-class playbooks to drive adoption of our AI tools Be part of a mission-driven, customer-first culture that values innovation, collaboration, and commercial results What We Offer At GWI, you'll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes: Time to recharge - 25 days' annual leave, plus office closures over the holidays. Health & wellbeing - Health cash plan, enhanced family benefits, carer days, and mental health support. Financial benefits - Competitive salary, 4% pension matching, and recognition programs that celebrate success. Flexibility & balance - Flexitime, early Friday finishes, hybrid and remote options, plus a 'work from home' budget. Career growth - Accredited learning, leadership development, and global career mobility. Community & impact - DE&I initiatives, volunteering opportunities, donation matching, and payroll giving. Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked. Diversity, Equity & Inclusion Diversity is fundamental to who we are - both as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to ensure our workforce is as diverse and inclusive as the insights we provide to our clients. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing all necessary adjustments during the hiring process. We also actively encourage applications from underrepresented and marginalized communities. At GWI, you will find a place where you can contribute meaningfully, grow professionally, and belong fully.