The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved. As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer. 1. Talent Acquisition Strategy Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. Build diverse candidate pools, and create initiatives to attract and retain diverse talent. Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration. Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. Continuously review our process to drive improvements and change, especially through the use of emergent technologies. Work closely with colleagues in our youth outreach programme Co-Pilot to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 2. Transactional Recruitment Management Create and deliver an annual international recruitment action and promotional plan Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interacts and synergizes seamlessly with our existing central campaign operations Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. Overseeing the development and maintenance of physical resources for overseas recruitment Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI Leading in the development of the Online Recruitment Journey Leading in the recruitment of UK roles Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign. Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience Overseeing MAF UK s assessment processes and assisting with interviews where required Liaising with MAF International (MAFI) to discuss candidates potential fit for overseas roles Managing our use of UK psychometric assessment 4. Envisioning and delivering new initiatives to attract and build our talent pipeline Overseeing and driving proactive digital acquisition using LinkedIn and other platforms Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives Raising awareness and leveraging team support for recruitment initiatives Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective Designing and implementing approaches to encourage greater diversity with applicants Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 5. Partnership Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units Member of the MAFI Recruitment Steering Group Establishing or contributing to recruitment learning circles with other Engagement Units Support efforts to integrate into one global entity from a recruitment perspective Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 6. Management Overall management of the relationship portfolios and specific management of Premium enquirers portfolio Line manage, coach, develop and champion the Talent Acquisition Officer Participating in MAF UK organisation development initiatives and policy review Managing own time effectively to maximize organisational benefit Lead on the overall management and administration of the Applicant Tracking System 7. Legal, finance and professional Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process Preparing and managing the recruitment budget Modeling self-leadership through continual professional development 8. Travel This role will involve some travel within the United Kingdom, particularly around the events season. Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. DIMENSION AND LIMITS OF AUTHORITY: Expenditure up to agreed budget. Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. Decision making within agreed parameters. TASKS COMMON TO ALL MANAGERS: Role modelling of organisational values and beliefs Contributing to the shared spiritual life of the MAF UK team as a Christian mission Attendance and participation in team and corporate times of biblical reflection and prayer Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams Keeping line manager informed of all relevant information in a timely manner Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged Abiding by Safeguarding . click apply for full job details
Mar 10, 2026
Full time
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved. As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer. 1. Talent Acquisition Strategy Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. Build diverse candidate pools, and create initiatives to attract and retain diverse talent. Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration. Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. Continuously review our process to drive improvements and change, especially through the use of emergent technologies. Work closely with colleagues in our youth outreach programme Co-Pilot to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 2. Transactional Recruitment Management Create and deliver an annual international recruitment action and promotional plan Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interacts and synergizes seamlessly with our existing central campaign operations Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. Overseeing the development and maintenance of physical resources for overseas recruitment Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI Leading in the development of the Online Recruitment Journey Leading in the recruitment of UK roles Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign. Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience Overseeing MAF UK s assessment processes and assisting with interviews where required Liaising with MAF International (MAFI) to discuss candidates potential fit for overseas roles Managing our use of UK psychometric assessment 4. Envisioning and delivering new initiatives to attract and build our talent pipeline Overseeing and driving proactive digital acquisition using LinkedIn and other platforms Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives Raising awareness and leveraging team support for recruitment initiatives Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective Designing and implementing approaches to encourage greater diversity with applicants Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 5. Partnership Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units Member of the MAFI Recruitment Steering Group Establishing or contributing to recruitment learning circles with other Engagement Units Support efforts to integrate into one global entity from a recruitment perspective Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 6. Management Overall management of the relationship portfolios and specific management of Premium enquirers portfolio Line manage, coach, develop and champion the Talent Acquisition Officer Participating in MAF UK organisation development initiatives and policy review Managing own time effectively to maximize organisational benefit Lead on the overall management and administration of the Applicant Tracking System 7. Legal, finance and professional Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process Preparing and managing the recruitment budget Modeling self-leadership through continual professional development 8. Travel This role will involve some travel within the United Kingdom, particularly around the events season. Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. DIMENSION AND LIMITS OF AUTHORITY: Expenditure up to agreed budget. Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. Decision making within agreed parameters. TASKS COMMON TO ALL MANAGERS: Role modelling of organisational values and beliefs Contributing to the shared spiritual life of the MAF UK team as a Christian mission Attendance and participation in team and corporate times of biblical reflection and prayer Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams Keeping line manager informed of all relevant information in a timely manner Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged Abiding by Safeguarding . click apply for full job details
Adeva Partners delivers training to banks, investors, fund managers, and regulators worldwide. Our programs blend digital learning with trainer-led tutorials to create an interactive and effective learning experience. We are seeking a dedicated Program Manager to oversee all aspects of program delivery, working closely with clients, trainers, and our support team to ensure a seamless learning experience. Job Summary As a Program Manager, you will play a key role in ensuring the smooth delivery of our training programs to clients assigned to you. Working closely with colleagues in the support team and our expert trainers, you will manage all aspects of program delivery, from early-stage discussions and logistical planning through to delivery support and post-program evaluation. You will also build strong relationships with clients and participants, guiding them through their learning journey and providing excellent customer service. Your strong organizational skills, keen attention to detail, and commitment to program delivery will be essential in managing multiple training programs effectively. Beyond program management, you will act as a virtual platform producer, supporting trainers in delivering interactive online learning sessions via Webex, Zoom, and Teams. Occasionally, you may be required to attend face-to-face meetings and support onsite training. Working Hours: 9:00 AM - 5:30 PM with flexibility required to accommodate global clients, including some early morning and evening work. Key Responsibilities Program Management Oversee the daily logistics, administration, and client support for assigned training programs, including: Client Logistics: Serve as the main point of contact for clients, ensuring smooth program logistics, confirming processes, preparing Statements of Work (SOWs), monitor purchase orders, and coordinating invoicing with the Accounts team Participant Logistics: Onboard participants to virtual programs, manage LMS enrolment, and provide ongoing assistance. Ensure participants receive all necessary communications and invitations in preparation for the training Program mobilization: Co-ordinating with trainers, digital learning and development teams to build and maintain programs, including continuous improvements, annual updates and associated internal activities and/or projects Update and review internal processes and make improvements as necessary Virtual Platform Administration: Schedule and manage virtual events on platforms, Webex and Zoom, ensuring course materials are uploaded and accessible Account Co-ordination and Support Run client meetings, ensuring meetings are followed up with detailed minutes and action points. Address challenges promptly and implement solutions to enhance service delivery and client satisfaction. Assist with creating high-quality client-facing materials (presentations, discussion papers and annual reviews) Co-ordinate key commercial processes, such as scheduling and annual order forms Support and co-ordinate client initiatives and projects end-to-end Virtual Producer Support(Webex / Zoom) Provide technical assistance to trainers and participants, troubleshooting audio, connection, and IT setup issues Support trainers in their preparations for the webinar/virtual tutorial Facilitate interactive tools such as breakout rooms, whiteboards, role-playing activities, polls, chat conversations, and Q&A sessions Monitor participation and assist with client reporting such as attendance tracking Communicate with participants before, during, and after virtual sessions to ensure a smooth learning experience Internal Course Administration Coordinate and track internal processes for course delivery Maintain and update the internal CRM system with course details and participant data Travel Support: Arrange travel and accommodation for trainers when required for classroom-based training sessions Ad hoc Projects Contribute to additional projects, such as marketing initiatives, client communications, and data management Assist in improving internal processes. We are a small company ,always looking for innovative ideas to enhance our client services and operational efficiency. Skills and Experience Essential(E) / Desired (D) 2+ year experience in a client-facing role (E) Confident and fully competent with IT/use of Microsoft packages incl. advanced PowerPoint skills (E) Strong attention to detail; always striving for high quality and continuous improvement (E) Ability to work remotely(E) Flexible and adaptable approach(E) Strong project management skills(E) Experience with platform applications such as Zoom and Webex (E) Ability to work independently and to problem solve (E) Excellent written and verbal communication skills in a business-to-business environment (E) Experience and knowledge of LMS and CRM systems and best practice approaches (D)
Mar 09, 2026
Full time
Adeva Partners delivers training to banks, investors, fund managers, and regulators worldwide. Our programs blend digital learning with trainer-led tutorials to create an interactive and effective learning experience. We are seeking a dedicated Program Manager to oversee all aspects of program delivery, working closely with clients, trainers, and our support team to ensure a seamless learning experience. Job Summary As a Program Manager, you will play a key role in ensuring the smooth delivery of our training programs to clients assigned to you. Working closely with colleagues in the support team and our expert trainers, you will manage all aspects of program delivery, from early-stage discussions and logistical planning through to delivery support and post-program evaluation. You will also build strong relationships with clients and participants, guiding them through their learning journey and providing excellent customer service. Your strong organizational skills, keen attention to detail, and commitment to program delivery will be essential in managing multiple training programs effectively. Beyond program management, you will act as a virtual platform producer, supporting trainers in delivering interactive online learning sessions via Webex, Zoom, and Teams. Occasionally, you may be required to attend face-to-face meetings and support onsite training. Working Hours: 9:00 AM - 5:30 PM with flexibility required to accommodate global clients, including some early morning and evening work. Key Responsibilities Program Management Oversee the daily logistics, administration, and client support for assigned training programs, including: Client Logistics: Serve as the main point of contact for clients, ensuring smooth program logistics, confirming processes, preparing Statements of Work (SOWs), monitor purchase orders, and coordinating invoicing with the Accounts team Participant Logistics: Onboard participants to virtual programs, manage LMS enrolment, and provide ongoing assistance. Ensure participants receive all necessary communications and invitations in preparation for the training Program mobilization: Co-ordinating with trainers, digital learning and development teams to build and maintain programs, including continuous improvements, annual updates and associated internal activities and/or projects Update and review internal processes and make improvements as necessary Virtual Platform Administration: Schedule and manage virtual events on platforms, Webex and Zoom, ensuring course materials are uploaded and accessible Account Co-ordination and Support Run client meetings, ensuring meetings are followed up with detailed minutes and action points. Address challenges promptly and implement solutions to enhance service delivery and client satisfaction. Assist with creating high-quality client-facing materials (presentations, discussion papers and annual reviews) Co-ordinate key commercial processes, such as scheduling and annual order forms Support and co-ordinate client initiatives and projects end-to-end Virtual Producer Support(Webex / Zoom) Provide technical assistance to trainers and participants, troubleshooting audio, connection, and IT setup issues Support trainers in their preparations for the webinar/virtual tutorial Facilitate interactive tools such as breakout rooms, whiteboards, role-playing activities, polls, chat conversations, and Q&A sessions Monitor participation and assist with client reporting such as attendance tracking Communicate with participants before, during, and after virtual sessions to ensure a smooth learning experience Internal Course Administration Coordinate and track internal processes for course delivery Maintain and update the internal CRM system with course details and participant data Travel Support: Arrange travel and accommodation for trainers when required for classroom-based training sessions Ad hoc Projects Contribute to additional projects, such as marketing initiatives, client communications, and data management Assist in improving internal processes. We are a small company ,always looking for innovative ideas to enhance our client services and operational efficiency. Skills and Experience Essential(E) / Desired (D) 2+ year experience in a client-facing role (E) Confident and fully competent with IT/use of Microsoft packages incl. advanced PowerPoint skills (E) Strong attention to detail; always striving for high quality and continuous improvement (E) Ability to work remotely(E) Flexible and adaptable approach(E) Strong project management skills(E) Experience with platform applications such as Zoom and Webex (E) Ability to work independently and to problem solve (E) Excellent written and verbal communication skills in a business-to-business environment (E) Experience and knowledge of LMS and CRM systems and best practice approaches (D)
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Mar 07, 2026
Full time
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
ROLE: Digital Executive HOURS: 08:30 - 17:00 Monday - Friday SALARY: £35,000 plus benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for a creative and commercially focused Digital Marketing Executive to produce, manage, and optimise digital content that drives engagement and boosts online sales. A key part of this role is the effective use and ongoing enhancement of our Magento-based e-commerce platform-ensuring all products are accurately presented, search-optimised, and primed for conversion. This position brings together digital content creation, product listing management, and performance-led e-commerce optimisation to support growth across our online channels. WHAT OUR DIGITAL EXECUTIVES DO: Produce compelling digital content for websites, landing pages, blogs, social media channels, email campaigns, and other digital assets Develop engaging visual content, including graphics, banners, and short-form videos-using tools such as Canva Manage, update, and optimise product listings within Magento (Adobe Commerce), including descriptions, images, pricing, attributes, metadata, and category placement Collaborate with internal teams to ensure all product data, specifications, and stock levels are accurate and kept up to date Maintain pricing benchmarks across product categories to ensure web pricing remains competitive and aligned with business strategy Create and publish engaging social content that promotes products, campaigns, and brand storytelling. Schedule social posts, monitor engagement, and adjust content based on performance analytics and emerging trends Write and build email content for newsletters, automated customer journeys, promotional campaigns, and product-focused communications WHAT WE NEED FROM OUR DIGITAL EXECUTIVES: Proven experience in a digital marketing, digital content creation, or e-commerce role Practical, hands-on experience using Magento (Adobe Commerce) or a similar CMS for product management and content updates Strong copywriting and content-editing abilities, with a solid understanding of SEO principles Ability to produce engaging visual content using Canva or comparable design tools Good understanding of e-commerce merchandising, product presentation, and online customer journeys Confident interpreting data and applying insights to enhance digital performance Exceptional attention to detail, particularly when managing product data and ensuring content accuracy Awareness of web accessibility standards and UX best practices Experience supporting paid media content (e.g., Google Shopping, social ads) is an advantage Basic knowledge of HTML for formatting content within CMS platforms or email tools Familiarity with email marketing platforms, such as Mailchimp WHAT WE OFFER OUR DIGITAL EXECUTIVES: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 07, 2026
Full time
ROLE: Digital Executive HOURS: 08:30 - 17:00 Monday - Friday SALARY: £35,000 plus benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for a creative and commercially focused Digital Marketing Executive to produce, manage, and optimise digital content that drives engagement and boosts online sales. A key part of this role is the effective use and ongoing enhancement of our Magento-based e-commerce platform-ensuring all products are accurately presented, search-optimised, and primed for conversion. This position brings together digital content creation, product listing management, and performance-led e-commerce optimisation to support growth across our online channels. WHAT OUR DIGITAL EXECUTIVES DO: Produce compelling digital content for websites, landing pages, blogs, social media channels, email campaigns, and other digital assets Develop engaging visual content, including graphics, banners, and short-form videos-using tools such as Canva Manage, update, and optimise product listings within Magento (Adobe Commerce), including descriptions, images, pricing, attributes, metadata, and category placement Collaborate with internal teams to ensure all product data, specifications, and stock levels are accurate and kept up to date Maintain pricing benchmarks across product categories to ensure web pricing remains competitive and aligned with business strategy Create and publish engaging social content that promotes products, campaigns, and brand storytelling. Schedule social posts, monitor engagement, and adjust content based on performance analytics and emerging trends Write and build email content for newsletters, automated customer journeys, promotional campaigns, and product-focused communications WHAT WE NEED FROM OUR DIGITAL EXECUTIVES: Proven experience in a digital marketing, digital content creation, or e-commerce role Practical, hands-on experience using Magento (Adobe Commerce) or a similar CMS for product management and content updates Strong copywriting and content-editing abilities, with a solid understanding of SEO principles Ability to produce engaging visual content using Canva or comparable design tools Good understanding of e-commerce merchandising, product presentation, and online customer journeys Confident interpreting data and applying insights to enhance digital performance Exceptional attention to detail, particularly when managing product data and ensuring content accuracy Awareness of web accessibility standards and UX best practices Experience supporting paid media content (e.g., Google Shopping, social ads) is an advantage Basic knowledge of HTML for formatting content within CMS platforms or email tools Familiarity with email marketing platforms, such as Mailchimp WHAT WE OFFER OUR DIGITAL EXECUTIVES: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
37 hours per week - Fixed Term - Term Time + 1 Required to start as soon as possible The Carlton Academy is now recruiting for a Marketing, Media and Events Apprentice. The successful candidate will support the school with the planning and delivery of all marketing, events and photography. The Carlton Academy i s part of Redhill Academy Trust. The Academy is also a member of Redhill College of Leadership and Development and as such there are excellent CPD opportunities for further information please visit the website. Access to Local Government Pension Scheme Generous annual leave entitlement increasing with service, plus statutory holidays The opportunity to be part of a highly supportive and ambitious team/school Recognised continuous local government service for annual leave entitlement, Occupational Maternity/ Paternity pay Cycle to work Scheme Commitment to employee Health and Wellbeing including Employee Assistance Programme Employee benefits platform For further details regarding this post please contact Rob Linthwaite on the Academy number. To apply complete our on-line application form, please use the 'apply now' button. If you have any questions or queries regarding the application process please contact the HR Team. As Redhill Academy Trust is committed to safeguarding children practices, any appointment will be subject to an enhanced DBS and Child barred list checks, candidate online search and successful references.
Mar 06, 2026
Full time
37 hours per week - Fixed Term - Term Time + 1 Required to start as soon as possible The Carlton Academy is now recruiting for a Marketing, Media and Events Apprentice. The successful candidate will support the school with the planning and delivery of all marketing, events and photography. The Carlton Academy i s part of Redhill Academy Trust. The Academy is also a member of Redhill College of Leadership and Development and as such there are excellent CPD opportunities for further information please visit the website. Access to Local Government Pension Scheme Generous annual leave entitlement increasing with service, plus statutory holidays The opportunity to be part of a highly supportive and ambitious team/school Recognised continuous local government service for annual leave entitlement, Occupational Maternity/ Paternity pay Cycle to work Scheme Commitment to employee Health and Wellbeing including Employee Assistance Programme Employee benefits platform For further details regarding this post please contact Rob Linthwaite on the Academy number. To apply complete our on-line application form, please use the 'apply now' button. If you have any questions or queries regarding the application process please contact the HR Team. As Redhill Academy Trust is committed to safeguarding children practices, any appointment will be subject to an enhanced DBS and Child barred list checks, candidate online search and successful references.
St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Mar 05, 2026
Full time
St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Business Studies Teacher Wakefield Pay to scale, in line with your experience Start date: ASAP Ongoing role, no fixed end date Calling all Business Studies teachers who can make break even points feel exciting and marketing strategies feel real. We're working with a secondary school in Wakefield that's ready for a strong Business Studies specialist to step in now. Not next term. Not "we'll see how it goes". ASAP, ongoing, paid properly to scale. If you're someone who can turn theory into real world thinking and get students debating branding like they're on The Apprentice, this could be right up your street. The role Teaching Business Studies across KS4, with potential KS5 depending on experience Full timetable, long term stability A department that collaborates and shares resources Leadership that values subject specialists and backs their staff This isn't about filling a gap. It's about giving students consistency and giving you a role where you can settle in and actually make a difference. What the school is looking for UK QTS and experience teaching Business Studies Strong subject knowledge, GCSE experience essential, A Level a bonus Clear classroom presence, structured, calm, and confident Someone who can bring case studies to life and connect lessons to the real world Your lessons might cover everything from cash flow to corporate social responsibility. The key thing is you make it relevant, sharp, and engaging. Why Protocol Education? We know education isn't a spreadsheet. It's people. Weekly pay through PAYE, no umbrella companies FREE access to our online CPD Academy A dedicated consultant who picks up the phone Opportunities across mainstream, SEND and alternative settings Streamlined registration and local bookings Referral scheme, earn rewards for recommending great educators Business Studies is about building futures. So is this role. If you're ready to secure something solid in Wakefield and start making an impact straight away, let's have a proper conversation. Quick process. Clear answers. No faff. Send your CV across or give us a call today. Send your CVS to OR call me on All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
Mar 04, 2026
Full time
Business Studies Teacher Wakefield Pay to scale, in line with your experience Start date: ASAP Ongoing role, no fixed end date Calling all Business Studies teachers who can make break even points feel exciting and marketing strategies feel real. We're working with a secondary school in Wakefield that's ready for a strong Business Studies specialist to step in now. Not next term. Not "we'll see how it goes". ASAP, ongoing, paid properly to scale. If you're someone who can turn theory into real world thinking and get students debating branding like they're on The Apprentice, this could be right up your street. The role Teaching Business Studies across KS4, with potential KS5 depending on experience Full timetable, long term stability A department that collaborates and shares resources Leadership that values subject specialists and backs their staff This isn't about filling a gap. It's about giving students consistency and giving you a role where you can settle in and actually make a difference. What the school is looking for UK QTS and experience teaching Business Studies Strong subject knowledge, GCSE experience essential, A Level a bonus Clear classroom presence, structured, calm, and confident Someone who can bring case studies to life and connect lessons to the real world Your lessons might cover everything from cash flow to corporate social responsibility. The key thing is you make it relevant, sharp, and engaging. Why Protocol Education? We know education isn't a spreadsheet. It's people. Weekly pay through PAYE, no umbrella companies FREE access to our online CPD Academy A dedicated consultant who picks up the phone Opportunities across mainstream, SEND and alternative settings Streamlined registration and local bookings Referral scheme, earn rewards for recommending great educators Business Studies is about building futures. So is this role. If you're ready to secure something solid in Wakefield and start making an impact straight away, let's have a proper conversation. Quick process. Clear answers. No faff. Send your CV across or give us a call today. Send your CVS to OR call me on All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
This is an exciting opportunity for a highly motivated and experienced professional to lead the operations of a brand-new Build to Rent community launching in Summer 2026. The role will have full responsibility for the mobilisation, delivery, and day-to-day operation of a large-scale BTR development, with a strong focus on operational excellence and delivering a first-class resident experience. You will lead an on-site team, work closely with central support functions, and take ownership of performance across operations, finance, health and safety, leasing, marketing, and customer service. Key Responsibilities Operations Develop and implement operational plans to ensure the smooth and efficient day-to-day running of the scheme. Lead, motivate, and develop an on-site team, fostering a positive working culture with a focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies and procedures. Collaborate with centralised support teams to deliver best-in-class customer service and resident engagement initiatives. Build and maintain strong local relationships and partnerships. Promote and implement sustainability initiatives, including effective management of utilities during void periods. Carry out bi-annual inspections of occupied apartments to ensure lease compliance and identify maintenance issues. Ensure unit turnarounds meet agreed service level agreements. Liaise closely with the wider estate management team regarding the overall operation of the development. Finance Take full responsibility for the operational budget and overall financial performance of the scheme. Hold regular performance reviews with maintenance, marketing, and leasing teams, agreeing improvements where required. Ensure rent collection processes are followed, escalate arrears appropriately, and recommend legal action where necessary. Health & Safety Work closely with health and safety and compliance specialists to ensure full compliance with statutory legislation. Oversee the day-to-day management of reactive maintenance, ensuring jobs are allocated correctly and completed efficiently. Ensure all contractors adhere to health and safety policies and safe systems of work. Conduct regular building inspections to identify health, safety, or security risks and report to the appropriate teams. Leasing & Marketing Collaborate closely with central leasing and marketing teams to ensure clear and consistent communication. Support and lead the on-site team in delivering high-quality viewings and leasing activity. Ensure all enquiries are managed and responded to within agreed SLAs. Maintain compliance with local licensing requirements and ensure all documentation is in place. Proactively manage lease breaches, overseeing remediation and escalating where necessary. Customer Service & Community Act as an ambassador for the brand, delivering outstanding customer service to residents, visitors, and contractors. Ensure effective resident communication across multiple channels, fostering a strong sense of community. Hold regular resident meetings to address concerns, share updates, and gather feedback. Deliver the resident engagement strategy, including the communication of building and fire safety information. Oversee a programme of resident events to drive engagement and retention. Seek opportunities to exceed service expectations and drive positive resident feedback and online reviews. Act as the escalation point for resident complaints, ensuring timely and effective resolution. About You Proven experience in a senior operational role within Build to Rent, residential, hospitality, or a similar customer-focused environment. Strong leadership skills with the ability to motivate and develop high-performing teams. Commercially astute, with experience managing budgets and operational performance. Confident working across multiple disciplines, including operations, finance, compliance, and customer service. Passionate about delivering exceptional resident experiences and building vibrant communities.
Mar 02, 2026
Full time
This is an exciting opportunity for a highly motivated and experienced professional to lead the operations of a brand-new Build to Rent community launching in Summer 2026. The role will have full responsibility for the mobilisation, delivery, and day-to-day operation of a large-scale BTR development, with a strong focus on operational excellence and delivering a first-class resident experience. You will lead an on-site team, work closely with central support functions, and take ownership of performance across operations, finance, health and safety, leasing, marketing, and customer service. Key Responsibilities Operations Develop and implement operational plans to ensure the smooth and efficient day-to-day running of the scheme. Lead, motivate, and develop an on-site team, fostering a positive working culture with a focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies and procedures. Collaborate with centralised support teams to deliver best-in-class customer service and resident engagement initiatives. Build and maintain strong local relationships and partnerships. Promote and implement sustainability initiatives, including effective management of utilities during void periods. Carry out bi-annual inspections of occupied apartments to ensure lease compliance and identify maintenance issues. Ensure unit turnarounds meet agreed service level agreements. Liaise closely with the wider estate management team regarding the overall operation of the development. Finance Take full responsibility for the operational budget and overall financial performance of the scheme. Hold regular performance reviews with maintenance, marketing, and leasing teams, agreeing improvements where required. Ensure rent collection processes are followed, escalate arrears appropriately, and recommend legal action where necessary. Health & Safety Work closely with health and safety and compliance specialists to ensure full compliance with statutory legislation. Oversee the day-to-day management of reactive maintenance, ensuring jobs are allocated correctly and completed efficiently. Ensure all contractors adhere to health and safety policies and safe systems of work. Conduct regular building inspections to identify health, safety, or security risks and report to the appropriate teams. Leasing & Marketing Collaborate closely with central leasing and marketing teams to ensure clear and consistent communication. Support and lead the on-site team in delivering high-quality viewings and leasing activity. Ensure all enquiries are managed and responded to within agreed SLAs. Maintain compliance with local licensing requirements and ensure all documentation is in place. Proactively manage lease breaches, overseeing remediation and escalating where necessary. Customer Service & Community Act as an ambassador for the brand, delivering outstanding customer service to residents, visitors, and contractors. Ensure effective resident communication across multiple channels, fostering a strong sense of community. Hold regular resident meetings to address concerns, share updates, and gather feedback. Deliver the resident engagement strategy, including the communication of building and fire safety information. Oversee a programme of resident events to drive engagement and retention. Seek opportunities to exceed service expectations and drive positive resident feedback and online reviews. Act as the escalation point for resident complaints, ensuring timely and effective resolution. About You Proven experience in a senior operational role within Build to Rent, residential, hospitality, or a similar customer-focused environment. Strong leadership skills with the ability to motivate and develop high-performing teams. Commercially astute, with experience managing budgets and operational performance. Confident working across multiple disciplines, including operations, finance, compliance, and customer service. Passionate about delivering exceptional resident experiences and building vibrant communities.
Buckinghamshire Council
Aylesbury, Buckinghamshire
The Vale Federation of Special Schools is seeking an exceptional, forward thinking Head of Operations to join our Senior Leadership Team and lead the strategic and operational functions that underpin our mission to deliver an outstanding education for every pupil. This is a rare and exciting opportunity for an experienced operational leader to influence, innovate, and drive excellence across our schools. If you are motivated by purpose, thrive in a dynamic environment, and want to make a meaningful difference in the lives of children and young people with SEND, we would love to hear from you. Term time only: No - 52 weeks per year Salary type: Bucks Pay Salary Details: Bucks Pay Range 9 Contract type: Permanent Hours: Full-time, 37 hours per week Interviews to be held: To be confirmed About us At Booker Park School we look for all our young people to be successful learners enabling them to achieve in a caring and supportive environment. The school is a member of the Vale Federation of Special Schools, together with the secondary school Stocklake Park, and its post-16 site Harding House. Provide strategic leadership across all non teaching operational functions of the Federation Lead financial planning, budget management, and long term resource strategy Oversee estates and facilities management across multiple sites, ensuring safe, secure, and high quality learning environments Drive digital development, cyber security, and IT strategy Lead on compliance, risk management, data protection, and statutory responsibilities Manage key operational leaders including Premises, Finance & IT, Catering, Marketing, and Health & Safety Support the Principal and Heads of School in delivering the Federation's strategic vision Lead capital projects, procurement, and value for money initiatives Develop and implement fundraising and income generation strategies Report to and advise the Governing Board on all operational matters This is a role for a strategic thinker who can also deliver operational excellence day to day. For more information please see attached job description About you We are looking for a leader who brings: Senior level experience in financial management and operational leadership Strong understanding of estates, facilities, and health & safety management Knowledge of data protection and safer recruitment Experience managing teams and developing staff IOSH Certificate GCSEs in English and Maths Full UK Driving Licence Experience in the education sector Knowledge of Access Education Finance, Arbor MIS, or Smartlog A commitment to the Federation's values and to achieving the best outcomes for pupils For more information please see attached person specification Other information Why Join The Vale Federation? The opportunity to shape and influence a growing, ambitious Federation A varied and rewarding role with significant strategic impact Professional development and training opportunities A chance to make a real difference in a community centred educational environment Visits to the school are warmly welcome. To arrange a visit or to find out more about the role, please contact our school office on the number below. Tel No: Please send completed application forms to the email address below. The Vale Federation of School is committed to safeguarding and promoting the welfare of children which will be reflected throughout recruitment. All posts are subject to pre-employment checks, satisfactory references will be sought and successful candidates will need to undertake an enhanced DBS check and online health check. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent convictions and conditional cautions All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). For further information on filtering please refer to Nacro guidance and the guidance issued by the Ministry of Justice (see, in particular, the section titled 'Exceptions Order'). It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. All shortlisted applicants will be required to complete self-disclosure form and return prior to interview.
Feb 28, 2026
Full time
The Vale Federation of Special Schools is seeking an exceptional, forward thinking Head of Operations to join our Senior Leadership Team and lead the strategic and operational functions that underpin our mission to deliver an outstanding education for every pupil. This is a rare and exciting opportunity for an experienced operational leader to influence, innovate, and drive excellence across our schools. If you are motivated by purpose, thrive in a dynamic environment, and want to make a meaningful difference in the lives of children and young people with SEND, we would love to hear from you. Term time only: No - 52 weeks per year Salary type: Bucks Pay Salary Details: Bucks Pay Range 9 Contract type: Permanent Hours: Full-time, 37 hours per week Interviews to be held: To be confirmed About us At Booker Park School we look for all our young people to be successful learners enabling them to achieve in a caring and supportive environment. The school is a member of the Vale Federation of Special Schools, together with the secondary school Stocklake Park, and its post-16 site Harding House. Provide strategic leadership across all non teaching operational functions of the Federation Lead financial planning, budget management, and long term resource strategy Oversee estates and facilities management across multiple sites, ensuring safe, secure, and high quality learning environments Drive digital development, cyber security, and IT strategy Lead on compliance, risk management, data protection, and statutory responsibilities Manage key operational leaders including Premises, Finance & IT, Catering, Marketing, and Health & Safety Support the Principal and Heads of School in delivering the Federation's strategic vision Lead capital projects, procurement, and value for money initiatives Develop and implement fundraising and income generation strategies Report to and advise the Governing Board on all operational matters This is a role for a strategic thinker who can also deliver operational excellence day to day. For more information please see attached job description About you We are looking for a leader who brings: Senior level experience in financial management and operational leadership Strong understanding of estates, facilities, and health & safety management Knowledge of data protection and safer recruitment Experience managing teams and developing staff IOSH Certificate GCSEs in English and Maths Full UK Driving Licence Experience in the education sector Knowledge of Access Education Finance, Arbor MIS, or Smartlog A commitment to the Federation's values and to achieving the best outcomes for pupils For more information please see attached person specification Other information Why Join The Vale Federation? The opportunity to shape and influence a growing, ambitious Federation A varied and rewarding role with significant strategic impact Professional development and training opportunities A chance to make a real difference in a community centred educational environment Visits to the school are warmly welcome. To arrange a visit or to find out more about the role, please contact our school office on the number below. Tel No: Please send completed application forms to the email address below. The Vale Federation of School is committed to safeguarding and promoting the welfare of children which will be reflected throughout recruitment. All posts are subject to pre-employment checks, satisfactory references will be sought and successful candidates will need to undertake an enhanced DBS check and online health check. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent convictions and conditional cautions All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). For further information on filtering please refer to Nacro guidance and the guidance issued by the Ministry of Justice (see, in particular, the section titled 'Exceptions Order'). It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. All shortlisted applicants will be required to complete self-disclosure form and return prior to interview.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
