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VP Marketing
BookMyMentor Cheltenham, Gloucestershire
VP Marketing Senior Level (5+ years) Posted 3/8/2026 1) Team Mission:Ripjar's team builds software products that make the world safer. We work together, mixing creativity with technology and engineering excellence to solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We're looking for a strategic and hands on Vice President of Marketing to lead and scale our global marketing strategy. In this role, you will be responsible for shaping our brand, driving demand, and delivering measurable growth across all channels. You'll work closely with the executive team to translate business goals into high impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast paced environment, combines creativity with commercial insight, and is passionate about building a brand that resonates with customers and delivers sustainable growth. 3) What you'll be doing:Develop and execute a comprehensive global marketing strategy, ensuring alignment with business objectives and regional market dynamics.Drive operational excellence by developing and executing strategies to optimise the full marketing funnel, from awareness to acquisition, ensuring MQLs seamlessly transition to SQLs and ultimately convert into closed deals.Implement performance driven, data backed marketing campaigns that align with sales goals, leveraging SEO, content marketing, paid media, account based marketing (ABM), and marketing automation in line with the budget parameters.Oversee global marketing analytics, lead scoring, conversion rate optimisation, and attribution modelling to ensure data backed decision making and pipeline forecasting.Elevate the company's brand as an industry leader by driving messaging, PR, analyst relations, and executive thought leadership initiatives.Work closely with sales leadership to create a seamless marketing to sales handoff, ensuring alignment on ICP (Ideal Customer Profile), lead quality, and sales enablement strategies.Coordinate the development of compelling positioning, messaging and competitive differentiation strategies for global markets to drive product adoption and customer retention in partnership with the marketing agency and product leadership.Optimise global marketing spend, allocate resources effectively, and lead a distributed team of marketers, growth strategists and demand generation experts.Work with Customer Success to drive customer advocacy, developing compelling new customer case studies, press releases and success stories. Requirements Experience in a senior B2B SaaS marketing leadership position, ideally in financial crime, risk, or compliance sectors. Proven ability to scale global marketing functions across demand gen, brand, product marketing, and field marketing. Strong track record driving end to end demand generation and delivering qualified pipeline aligned to revenue goals. Expertise in GTM strategy, product positioning, segmentation, and crafting differentiated messaging for technical SaaS solutions. Highly data driven, with strong skills in marketing analytics, attribution, forecasting, and performance optimisation. Demonstrated experience managing global teams and collaborating across time zones and functional departments. Strong background in PR, analyst relations, and executive thought leadership to elevate brand presence in enterprise markets. Ability to translate complex AI driven, risk intelligence or compliance technologies into clear, compelling narratives. Experience working with or selling into regulated industries such as financial services, government, or national security. Proven capability to manage and optimise multi million pound marketing budgets to deliver measurable ROI and pipeline impact. Competitive base salary DOE 25 days annual leave + birthdays off, rising to 30 days after 5 years of service & Christmas shutdown. Fully remote working Private Family Healthcare Life Assurance Pension salary sacrifice Employee Assistance Programme Company contributions to your pension Enhanced maternity/paternity pay The latest tech including a top of the range MacBook Pro There is a well stocked pantry with food, snacks and drinks when in the office About the Company Technology Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time.
Aug 23, 2026
Full time
VP Marketing Senior Level (5+ years) Posted 3/8/2026 1) Team Mission:Ripjar's team builds software products that make the world safer. We work together, mixing creativity with technology and engineering excellence to solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We're looking for a strategic and hands on Vice President of Marketing to lead and scale our global marketing strategy. In this role, you will be responsible for shaping our brand, driving demand, and delivering measurable growth across all channels. You'll work closely with the executive team to translate business goals into high impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast paced environment, combines creativity with commercial insight, and is passionate about building a brand that resonates with customers and delivers sustainable growth. 3) What you'll be doing:Develop and execute a comprehensive global marketing strategy, ensuring alignment with business objectives and regional market dynamics.Drive operational excellence by developing and executing strategies to optimise the full marketing funnel, from awareness to acquisition, ensuring MQLs seamlessly transition to SQLs and ultimately convert into closed deals.Implement performance driven, data backed marketing campaigns that align with sales goals, leveraging SEO, content marketing, paid media, account based marketing (ABM), and marketing automation in line with the budget parameters.Oversee global marketing analytics, lead scoring, conversion rate optimisation, and attribution modelling to ensure data backed decision making and pipeline forecasting.Elevate the company's brand as an industry leader by driving messaging, PR, analyst relations, and executive thought leadership initiatives.Work closely with sales leadership to create a seamless marketing to sales handoff, ensuring alignment on ICP (Ideal Customer Profile), lead quality, and sales enablement strategies.Coordinate the development of compelling positioning, messaging and competitive differentiation strategies for global markets to drive product adoption and customer retention in partnership with the marketing agency and product leadership.Optimise global marketing spend, allocate resources effectively, and lead a distributed team of marketers, growth strategists and demand generation experts.Work with Customer Success to drive customer advocacy, developing compelling new customer case studies, press releases and success stories. Requirements Experience in a senior B2B SaaS marketing leadership position, ideally in financial crime, risk, or compliance sectors. Proven ability to scale global marketing functions across demand gen, brand, product marketing, and field marketing. Strong track record driving end to end demand generation and delivering qualified pipeline aligned to revenue goals. Expertise in GTM strategy, product positioning, segmentation, and crafting differentiated messaging for technical SaaS solutions. Highly data driven, with strong skills in marketing analytics, attribution, forecasting, and performance optimisation. Demonstrated experience managing global teams and collaborating across time zones and functional departments. Strong background in PR, analyst relations, and executive thought leadership to elevate brand presence in enterprise markets. Ability to translate complex AI driven, risk intelligence or compliance technologies into clear, compelling narratives. Experience working with or selling into regulated industries such as financial services, government, or national security. Proven capability to manage and optimise multi million pound marketing budgets to deliver measurable ROI and pipeline impact. Competitive base salary DOE 25 days annual leave + birthdays off, rising to 30 days after 5 years of service & Christmas shutdown. Fully remote working Private Family Healthcare Life Assurance Pension salary sacrifice Employee Assistance Programme Company contributions to your pension Enhanced maternity/paternity pay The latest tech including a top of the range MacBook Pro There is a well stocked pantry with food, snacks and drinks when in the office About the Company Technology Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time.
Norton Rose Fulbright LLP
Finance Business Partner - Commercial Analysis, Reporting & Insights
Norton Rose Fulbright LLP Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: Finance Analysis - Newcastle Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world's preeminent corporations and financial institutions. Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Team A central pillar of the Commercial Finance function, the Commercial Analysis, Reporting & Insights (CARI) team supports firm leadership through the provision of high-quality management information, commercial analysis, strategic insights and executive reporting. CARI works collaboratively with colleagues across the business to support informed decision-making, profitable growth and operational excellence The Role This is a key role responsible for transforming financial and operational data into actionable commercial insight and reporting. The successful candidate will lead a team of finance analysts and be accountable for the quality, consistency and presentation of management information used by business stakeholders. Strong leadership and development of the team is important, but this role will also be hands on, combining analytical excellence with strong stakeholder engagement, ensuring decision-makers receive relevant, timely and compelling insights that drive performance improvement and strategic outcomes. As such, the successful candidate will be a highly commercial finance professional with excellent communication skills, strong financial acumen and the ability to translate complex information into clear recommendations for senior stakeholders. Key Responsibilities Analysis & Commercial Insight (45%) Lead the production of insightful financial and operational analysis across practices, sectors, clients and offices Develop actionable recommendations that support profitable growth, improved productivity and enhanced financial performance Identify commercial opportunities, emerging risks and performance trends through proactive analysis Deliver deep-dive reviews relating to: Partner performance Client profitability / financial performance Matter economics Practice group and sector performance Working capital management Strategic investment decisions Perform scenario modelling and sensitivity analysis to support strategic decision-making Own the delivery of various legal sector benchmarking submissions Becoming a SME for the data, KPIs, systems and models used by Finance. The successful candidate will also drive increased use of predictive analytics and AI-enabled analytical capabilities within the CARI team Working with the CARI team to schedule and conduct regular financial data audits and quality assurance work to ensure all data that underpins commercial finance activities is trusted, e.g. cost rates, units, notional salaries, profitability calculations, revenue Executive Reporting & Presentations (20%) Own the responsibility for production of high-quality presentations for: The Management Committee (MCom) Sector and Office Heads Practice Group Leaders Partner meetings Translate complex financial information into concise, compelling and visually engaging narratives. Ensure reporting focuses on business outcomes, key messages and management actions rather than purely financial data Maintain high standards of accuracy, consistency and professional presentation across all reporting outputs Team Leadership (20%) Lead, coach and develop a team of three Finance Analysts, providing a structured framework to ensure a high-quality analytical capability which is underpinned by developmental support and coaching for team members Establish clear performance expectations and development plans Create a culture of continuous improvement, accountability, curiosity, and always being "on the case" Review and validate team analytical outputs to ensure quality and consistency Champion automation and efficiency initiatives that reduce manual reporting effort and increase analytical capacity. Promote a data-driven culture throughout the team Business Partnering and Stakeholder Management (15%) Understand stakeholder priorities and proactively identify opportunities where financial analysis can support decision-making Act as a trusted commercial advisor to stakeholders, helping to interpret performance and identify practical actions for ownership and follow-up Confidently influence stakeholder decisions through evidence-based recommendations and constructive commercial challenge Partner with colleagues across Finance to provide joined-up insight and avoid siloed analysis In conjunction with the CARI team, provide support with financial planning activities, including budgets, forecasts and accurate data to support RemCo requirements Skills and Experience Required Essential Qualified accountant (ACA, ACCA, CIMA or equivalent)Experience leading analytical finance teamsA high degree of commercial acumenStrong financial modelling and data analysis skills with advanced Excel capability.Excellent written and verbal communication. Emotionally resilient, and has strength of personality to ensure the perspective of Finance is clearly communicated. The ability to remain calm and focused under pressureExcellent soft skills including the ability to influence or challenge senior stakeholders when necessaryA continuous improvement mentality to support develo
Aug 21, 2026
Full time
Practice Group / Department: Finance Analysis - Newcastle Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world's preeminent corporations and financial institutions. Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Team A central pillar of the Commercial Finance function, the Commercial Analysis, Reporting & Insights (CARI) team supports firm leadership through the provision of high-quality management information, commercial analysis, strategic insights and executive reporting. CARI works collaboratively with colleagues across the business to support informed decision-making, profitable growth and operational excellence The Role This is a key role responsible for transforming financial and operational data into actionable commercial insight and reporting. The successful candidate will lead a team of finance analysts and be accountable for the quality, consistency and presentation of management information used by business stakeholders. Strong leadership and development of the team is important, but this role will also be hands on, combining analytical excellence with strong stakeholder engagement, ensuring decision-makers receive relevant, timely and compelling insights that drive performance improvement and strategic outcomes. As such, the successful candidate will be a highly commercial finance professional with excellent communication skills, strong financial acumen and the ability to translate complex information into clear recommendations for senior stakeholders. Key Responsibilities Analysis & Commercial Insight (45%) Lead the production of insightful financial and operational analysis across practices, sectors, clients and offices Develop actionable recommendations that support profitable growth, improved productivity and enhanced financial performance Identify commercial opportunities, emerging risks and performance trends through proactive analysis Deliver deep-dive reviews relating to: Partner performance Client profitability / financial performance Matter economics Practice group and sector performance Working capital management Strategic investment decisions Perform scenario modelling and sensitivity analysis to support strategic decision-making Own the delivery of various legal sector benchmarking submissions Becoming a SME for the data, KPIs, systems and models used by Finance. The successful candidate will also drive increased use of predictive analytics and AI-enabled analytical capabilities within the CARI team Working with the CARI team to schedule and conduct regular financial data audits and quality assurance work to ensure all data that underpins commercial finance activities is trusted, e.g. cost rates, units, notional salaries, profitability calculations, revenue Executive Reporting & Presentations (20%) Own the responsibility for production of high-quality presentations for: The Management Committee (MCom) Sector and Office Heads Practice Group Leaders Partner meetings Translate complex financial information into concise, compelling and visually engaging narratives. Ensure reporting focuses on business outcomes, key messages and management actions rather than purely financial data Maintain high standards of accuracy, consistency and professional presentation across all reporting outputs Team Leadership (20%) Lead, coach and develop a team of three Finance Analysts, providing a structured framework to ensure a high-quality analytical capability which is underpinned by developmental support and coaching for team members Establish clear performance expectations and development plans Create a culture of continuous improvement, accountability, curiosity, and always being "on the case" Review and validate team analytical outputs to ensure quality and consistency Champion automation and efficiency initiatives that reduce manual reporting effort and increase analytical capacity. Promote a data-driven culture throughout the team Business Partnering and Stakeholder Management (15%) Understand stakeholder priorities and proactively identify opportunities where financial analysis can support decision-making Act as a trusted commercial advisor to stakeholders, helping to interpret performance and identify practical actions for ownership and follow-up Confidently influence stakeholder decisions through evidence-based recommendations and constructive commercial challenge Partner with colleagues across Finance to provide joined-up insight and avoid siloed analysis In conjunction with the CARI team, provide support with financial planning activities, including budgets, forecasts and accurate data to support RemCo requirements Skills and Experience Required Essential Qualified accountant (ACA, ACCA, CIMA or equivalent)Experience leading analytical finance teamsA high degree of commercial acumenStrong financial modelling and data analysis skills with advanced Excel capability.Excellent written and verbal communication. Emotionally resilient, and has strength of personality to ensure the perspective of Finance is clearly communicated. The ability to remain calm and focused under pressureExcellent soft skills including the ability to influence or challenge senior stakeholders when necessaryA continuous improvement mentality to support develo
Michael Page Finance
FP&A Analyst
Michael Page Finance
Join a growing business where your insights will influence decisions, shape performance, and put you in front of senior leaders from day one Client Details This is a business that invests in its people, encourages progression, and gives talented individuals the opportunity to make a genuine impact. You'll be joining a collaborative, high-performing environment where ideas are welcomed, achievements are recognised, and development is actively supported. If you're looking for a role where you can broaden your commercial finance experience, gain exposure to senior stakeholders, and work with large, complex datasets that drive real business decisions, this could be the perfect next step. Description As an FP&A Analyst, you'll play a key role in turning data into meaningful business insights that support strategic decision-making. Working closely with finance leaders and operational teams, you'll help shape reporting, forecasting, and performance analysis across the business. Your responsibilities will include: Producing accurate and timely financial reports using structured datasets. Developing and maintaining weekly, monthly, and ad hoc management reporting. Analysing business performance, identifying trends, and investigating variances across revenue, costs, and key drivers. Supporting budgeting and forecasting activities through data preparation and consolidation. Building, improving, and automating reporting models, dashboards, and templates. Validating and reconciling financial information to ensure accuracy and consistency. Managing ad hoc reporting requests from senior finance and operational stakeholders. Working with finance and systems teams to better understand data structures and reporting processes. Identifying opportunities to improve reporting efficiency through automation and process improvements. Presenting clear and actionable insights that enable informed business decisions. You'll be trusted to take ownership, encouraged to challenge the status quo, and supported in developing your skills. The culture is fast-paced, collaborative, and focused on continuous improvement, making it an excellent environment for ambitious finance professionals who enjoy solving problems and adding value. Profile We're looking for someone who enjoys working with data, has a naturally analytical mindset, and is keen to develop their commercial finance career. You'll ideally have: Experience within FP&A, commercial finance, financial reporting, or an analyst position. Advanced Excel skills if you have Power Query and PowerBI - that would be suiper helpful! Strong data manipulation, validation, and reconciliation capabilities. A solid understanding of financial reporting and profit & loss structures. The ability to translate complex data into clear business insights. Strong communication skills and confidence engaging with senior stakeholders. Excellent organisational skills and the ability to manage multiple priorities. It Would Be Great If You Also Have: Power BI or similar reporting and visualisation experience. SQL or experience working with large datasets. ERP system experience, such as SAP or similar platforms. Exposure to budgeting, forecasting, and planning processes. Job Offer What's In It For You? 24 days annual leave plus bank holidays Company pension scheme with employer contribution Life assurance Employee Assistance Programme with 24/7 support Free eye tests and discounts on prescription glasses Employee recognition and long-service awards Retail and lifestyle discounts through a benefits platform Ongoing learning and development opportunities Genuine career progression within a growing organisation If you're looking for a role that combines financial analysis, business partnering, and meaningful career development, we'd love to hear from you. Apply today and discover where your finance career could take you next.
Aug 12, 2026
Full time
Join a growing business where your insights will influence decisions, shape performance, and put you in front of senior leaders from day one Client Details This is a business that invests in its people, encourages progression, and gives talented individuals the opportunity to make a genuine impact. You'll be joining a collaborative, high-performing environment where ideas are welcomed, achievements are recognised, and development is actively supported. If you're looking for a role where you can broaden your commercial finance experience, gain exposure to senior stakeholders, and work with large, complex datasets that drive real business decisions, this could be the perfect next step. Description As an FP&A Analyst, you'll play a key role in turning data into meaningful business insights that support strategic decision-making. Working closely with finance leaders and operational teams, you'll help shape reporting, forecasting, and performance analysis across the business. Your responsibilities will include: Producing accurate and timely financial reports using structured datasets. Developing and maintaining weekly, monthly, and ad hoc management reporting. Analysing business performance, identifying trends, and investigating variances across revenue, costs, and key drivers. Supporting budgeting and forecasting activities through data preparation and consolidation. Building, improving, and automating reporting models, dashboards, and templates. Validating and reconciling financial information to ensure accuracy and consistency. Managing ad hoc reporting requests from senior finance and operational stakeholders. Working with finance and systems teams to better understand data structures and reporting processes. Identifying opportunities to improve reporting efficiency through automation and process improvements. Presenting clear and actionable insights that enable informed business decisions. You'll be trusted to take ownership, encouraged to challenge the status quo, and supported in developing your skills. The culture is fast-paced, collaborative, and focused on continuous improvement, making it an excellent environment for ambitious finance professionals who enjoy solving problems and adding value. Profile We're looking for someone who enjoys working with data, has a naturally analytical mindset, and is keen to develop their commercial finance career. You'll ideally have: Experience within FP&A, commercial finance, financial reporting, or an analyst position. Advanced Excel skills if you have Power Query and PowerBI - that would be suiper helpful! Strong data manipulation, validation, and reconciliation capabilities. A solid understanding of financial reporting and profit & loss structures. The ability to translate complex data into clear business insights. Strong communication skills and confidence engaging with senior stakeholders. Excellent organisational skills and the ability to manage multiple priorities. It Would Be Great If You Also Have: Power BI or similar reporting and visualisation experience. SQL or experience working with large datasets. ERP system experience, such as SAP or similar platforms. Exposure to budgeting, forecasting, and planning processes. Job Offer What's In It For You? 24 days annual leave plus bank holidays Company pension scheme with employer contribution Life assurance Employee Assistance Programme with 24/7 support Free eye tests and discounts on prescription glasses Employee recognition and long-service awards Retail and lifestyle discounts through a benefits platform Ongoing learning and development opportunities Genuine career progression within a growing organisation If you're looking for a role that combines financial analysis, business partnering, and meaningful career development, we'd love to hear from you. Apply today and discover where your finance career could take you next.
Product Leader - Data
Veeva Systems, Inc.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role At Veeva Data Cloud, we are building the next generation of data products and software for the global Life Sciences industry across Clinical and Commercial domains. As a Product Leader on the Data team, you will head a cross-functional squad of data engineers, data scientists, analysts, and operations managers. You will be responsible for defining the product strategy and driving end-to-end execution. This includes high-throughput data pipelines and curation tools to web applications and direct data APIs. In this role, you will leverage both modern GenAI and traditional technologies to innovate constantly, ensuring unmatched data quality and operational efficiency. What You'll Do Drive Strategy and Execution. Define, own, and execute the roadmap for impactful data products that serve internal teams and external customers Lead Cross-Functional Squads. Direct multi-disciplinary teams from 10 to 100 FTEs toward a shared product vision Deliver Data and Product Excellence. Establish key success metrics, design quality assurance frameworks, and ensure high-standard features are seamlessly deployed into production Innovate continuously. Apply cutting-edge tools such as GenAI, and human-in-the-loop data curation, analytics, and software applications Engage Users and Stakeholders. Conduct user interviews, gather insights, and closely collaborate with core Software Product and Engineering teams to align roadmaps Requirements 10+ Years of Experience in Product Management. Basics from designing ERD to understanding high-level product patterns that determine long-term success Data Product Track Record. Demonstrated experience driving data-centric product management (data pipelines, analytics, APIs, or data platform tools) AI and Automation Mindset. Proven track record of leveraging AI and automation technologies to boost speed, efficiency, and data quality Technical and Analytical Depth. Ability to dive into operational details, including human data curation workflows and complex data quality metrics, without losing sight of the strategic big picture Cross-Functional Leadership. Proven ability to rally cross-functional technical teams (engineering, data science) around a unified outcome Core Attributes are fast learner, team-first attitude, exceptional work ethic, and strong communication skills Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Health and wellness programs Social events for your team and across teams Personal budget for charity Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
Aug 08, 2026
Full time
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role At Veeva Data Cloud, we are building the next generation of data products and software for the global Life Sciences industry across Clinical and Commercial domains. As a Product Leader on the Data team, you will head a cross-functional squad of data engineers, data scientists, analysts, and operations managers. You will be responsible for defining the product strategy and driving end-to-end execution. This includes high-throughput data pipelines and curation tools to web applications and direct data APIs. In this role, you will leverage both modern GenAI and traditional technologies to innovate constantly, ensuring unmatched data quality and operational efficiency. What You'll Do Drive Strategy and Execution. Define, own, and execute the roadmap for impactful data products that serve internal teams and external customers Lead Cross-Functional Squads. Direct multi-disciplinary teams from 10 to 100 FTEs toward a shared product vision Deliver Data and Product Excellence. Establish key success metrics, design quality assurance frameworks, and ensure high-standard features are seamlessly deployed into production Innovate continuously. Apply cutting-edge tools such as GenAI, and human-in-the-loop data curation, analytics, and software applications Engage Users and Stakeholders. Conduct user interviews, gather insights, and closely collaborate with core Software Product and Engineering teams to align roadmaps Requirements 10+ Years of Experience in Product Management. Basics from designing ERD to understanding high-level product patterns that determine long-term success Data Product Track Record. Demonstrated experience driving data-centric product management (data pipelines, analytics, APIs, or data platform tools) AI and Automation Mindset. Proven track record of leveraging AI and automation technologies to boost speed, efficiency, and data quality Technical and Analytical Depth. Ability to dive into operational details, including human data curation workflows and complex data quality metrics, without losing sight of the strategic big picture Cross-Functional Leadership. Proven ability to rally cross-functional technical teams (engineering, data science) around a unified outcome Core Attributes are fast learner, team-first attitude, exceptional work ethic, and strong communication skills Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Health and wellness programs Social events for your team and across teams Personal budget for charity Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
Head of Commercial Finance
Board Intelligence Limited
Description Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. The Role The FP&A function at Board Intelligence delivers the financial insight, forecasting and decision-support that enables the business to scale sustainably. We work closely with commercial, operational and executive leadership to translate data into action - from revenue planning and pricing strategy through to Board and investor reporting. We are looking for a Head of Commercial Finance to join the FP&A team. This is a high-impact role at the intersection of finance and commercial strategy, acting as the primary financial partner to Sales, Marketing, Customer Success and Product leadership - with direct exposure to the investor relationship, Board reporting and PE value creation plan. You will own the commercial P&L, lead revenue forecasting and pipeline analysis, drive pricing and margin insight, and support strategic projects including M&A screening and commercial due diligence. This is a hands-on role that combines operational depth with strategic breadth - suited to someone who wants to move beyond reporting into genuine commercial ownership. Whether your background is in commercial finance, FP&A or advisory, this is an opportunity to shape and build a function from the ground up in a PE-backed, high-growth business. There is genuine scope for this role to expand in seniority and remit as the business scales. Main Responsibilities Commercial Business Partnering Act as the lead finance partner to commercial leadership across Sales, Marketing and Customer Success leaders Provide financial insight and challenge to support pricing and hiring decisions Own the commercial revenue bridge and variance analysis, explaining performance drivers to senior stakeholders Support go-to-market planning, new product launches and market expansion business cases Forecasting & Planning Lead the commercial revenue and cost forecast, working closely with Sales and Marketing to build bottom-up models Own pipeline-to-revenue conversion analysis and improve forecast accuracy over time Drive the annual budgeting process for commercial functions and manage reforecasting cycles Build and maintain scenario models for key commercial decisions including pricing changes, headcount investment and channel mix Performance Reporting & Analytics Design and own the commercial KPI framework including ARR, NRR, churn, CAC, LTV, payback period and unit economics Deliver monthly commercial performance packs for the Executive Leadership Team and Board Build automated, self-serve dashboard reporting where possible to reduce manual effort and increase insight quality to ELT Conduct ad hoc deep-dives into commercial performance topics such as cohort analysis, pricing elasticity and segment profitability Strategic Finance & Investor Relations Support the CFO and FP&A Director on investor reporting, board packs and PE value creation tracking Lead or contribute to strategic projects including M&A screening, commercial due diligence support and integration planning Team Leadership Manage and develop a small team of commercial finance analysts or business partners Set clear priorities and manage the balance between BAU reporting and value-add analysis Build a culture of curiosity, commercial awareness and stakeholder focus within the team Technical Skills & Experience Experience in commercial finance, whether in investment banking, transaction advisory, commercial finance, FP&A, or corporate development, with demonstrable commercial acumen and analytical rigour Strong experience partnering with Sales, Marketing or commercial leadership teams Deep understanding of SaaS or subscription business metrics (ARR, NRR, churn, pipeline conversion, unit economics) Advanced Excel and financial modelling skills; comfortable building models from scratch Experience with revenue forecasting, pipeline analysis and variance reporting Proven ability to influence senior stakeholders and deliver insight that drives decisions, not just reports Stakeholder & Communication Skills Ability to translate complex financial analysis into clear, actionable insight for non-finance stakeholders Strong written and verbal communication skills - able to present to senior stakeholders and the Board clearly and confidently Collaborative working style with a genuine interest in understanding the commercial context behind the numbers Ways of Working Proactive and can do attitude - work proactively, take initiative and stay ahead of commercial trends and bring ideas to the table Comfortable operating independently and managing your own priorities across multiple concurrent workstreams Structured and process oriented - you build repeatable frameworks, not one-off analyses Driven by outcomes, not just activity - you care about whether your analysis changes decisions We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme
May 29, 2026
Full time
Description Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. The Role The FP&A function at Board Intelligence delivers the financial insight, forecasting and decision-support that enables the business to scale sustainably. We work closely with commercial, operational and executive leadership to translate data into action - from revenue planning and pricing strategy through to Board and investor reporting. We are looking for a Head of Commercial Finance to join the FP&A team. This is a high-impact role at the intersection of finance and commercial strategy, acting as the primary financial partner to Sales, Marketing, Customer Success and Product leadership - with direct exposure to the investor relationship, Board reporting and PE value creation plan. You will own the commercial P&L, lead revenue forecasting and pipeline analysis, drive pricing and margin insight, and support strategic projects including M&A screening and commercial due diligence. This is a hands-on role that combines operational depth with strategic breadth - suited to someone who wants to move beyond reporting into genuine commercial ownership. Whether your background is in commercial finance, FP&A or advisory, this is an opportunity to shape and build a function from the ground up in a PE-backed, high-growth business. There is genuine scope for this role to expand in seniority and remit as the business scales. Main Responsibilities Commercial Business Partnering Act as the lead finance partner to commercial leadership across Sales, Marketing and Customer Success leaders Provide financial insight and challenge to support pricing and hiring decisions Own the commercial revenue bridge and variance analysis, explaining performance drivers to senior stakeholders Support go-to-market planning, new product launches and market expansion business cases Forecasting & Planning Lead the commercial revenue and cost forecast, working closely with Sales and Marketing to build bottom-up models Own pipeline-to-revenue conversion analysis and improve forecast accuracy over time Drive the annual budgeting process for commercial functions and manage reforecasting cycles Build and maintain scenario models for key commercial decisions including pricing changes, headcount investment and channel mix Performance Reporting & Analytics Design and own the commercial KPI framework including ARR, NRR, churn, CAC, LTV, payback period and unit economics Deliver monthly commercial performance packs for the Executive Leadership Team and Board Build automated, self-serve dashboard reporting where possible to reduce manual effort and increase insight quality to ELT Conduct ad hoc deep-dives into commercial performance topics such as cohort analysis, pricing elasticity and segment profitability Strategic Finance & Investor Relations Support the CFO and FP&A Director on investor reporting, board packs and PE value creation tracking Lead or contribute to strategic projects including M&A screening, commercial due diligence support and integration planning Team Leadership Manage and develop a small team of commercial finance analysts or business partners Set clear priorities and manage the balance between BAU reporting and value-add analysis Build a culture of curiosity, commercial awareness and stakeholder focus within the team Technical Skills & Experience Experience in commercial finance, whether in investment banking, transaction advisory, commercial finance, FP&A, or corporate development, with demonstrable commercial acumen and analytical rigour Strong experience partnering with Sales, Marketing or commercial leadership teams Deep understanding of SaaS or subscription business metrics (ARR, NRR, churn, pipeline conversion, unit economics) Advanced Excel and financial modelling skills; comfortable building models from scratch Experience with revenue forecasting, pipeline analysis and variance reporting Proven ability to influence senior stakeholders and deliver insight that drives decisions, not just reports Stakeholder & Communication Skills Ability to translate complex financial analysis into clear, actionable insight for non-finance stakeholders Strong written and verbal communication skills - able to present to senior stakeholders and the Board clearly and confidently Collaborative working style with a genuine interest in understanding the commercial context behind the numbers Ways of Working Proactive and can do attitude - work proactively, take initiative and stay ahead of commercial trends and bring ideas to the table Comfortable operating independently and managing your own priorities across multiple concurrent workstreams Structured and process oriented - you build repeatable frameworks, not one-off analyses Driven by outcomes, not just activity - you care about whether your analysis changes decisions We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme
Nicola York Recruitment Ltd
Senior FP&A Analyst
Nicola York Recruitment Ltd Swindon, Wiltshire
Senior FP&A Analyst £70,000 - £85,000 + Excellent Benefits Swindon / Hybrid I am exclusively working in partnership with my client to recruit a newly created and highly visible Senior FP&A Analyst role. My client is a long-established and highly respected not-for-profit organisation within the technology and digital skills sector. Purpose-led and forward-looking, the organisation is entering an exciting period of renewal and growth, with a clear strategy focused on impact, influence and the future of the digital profession. Reporting to the CFO, the Senior FP&A Analyst will work closely with senior stakeholders, providing clear analysis and forward-looking insight to support revenue forecasting, business planning and strategic decision-making. This is an excellent opportunity for a commercially minded finance professional to help shape how data is used across the organisation. The Role: You will play a key role in improving forecasting, reporting and commercial insight across multiple revenue streams. This is a newly created role, offering the opportunity to add real value, improve visibility of performance and support both commercial and strategic decision-making. Key Responsibilities: Acting as a proactive finance partner to the CFO, CEO and Executive Team, providing clear insight to support strategic and commercial decision-making Interpreting financial and operational performance data, identifying trends, risks, opportunities and performance drivers Producing executive-ready analysis, commentary and presentation material to support decision-making Developing and maintaining business intelligence dashboards, financial models and reporting tools that provide timely, relevant and actionable information Using data and analytics to identify trends, improve forecasting accuracy and provide short, medium and long-term forward-looking insight Translating complex financial information into a clear and compelling narrative for non-finance audiences, including Executive, Senior Leadership, Committee and Council stakeholders where required Building and refining financial models to support scenario planning, sensitivity analysis, investment appraisal and strategic decision-making Supporting the annual budget and re-forecast cycles with analytical rigour, challenge and forward-looking perspective Leading and improving revenue forecasting across key business areas Providing gross margin and profitability analysis across products and revenue streams Partnering with commercial and operational teams to understand pipeline, trends and performance drivers Contributing to process improvement, reporting development and future systems transformation activity About You: CIMA, ACA, or ACCA qualified Strong FP&A, commercial finance, financial planning or finance business partnering experience Advanced Excel and financial modelling capability, including Power Query, Power Pivot, dynamic modelling, scenario planning and sensitivity analysis Strong Power BI experience, including building dashboards, developing reporting and presenting data clearly Proven experience of revenue analysis, forecasting and improving forecasting accuracy across complex or multi-stream income models The ability to work with multiple data sources and turn complex information into clear, actionable insight Excellent communication skills, with the confidence to challenge, influence and present insight to senior stakeholders Experience within a not-for-profit, charity, membership, education, training or professional services environment would be highly desirable, but is not essential. Benefits: Salary of £70,000 to £85,000 Hybrid working 27 days' holiday plus bank holidays Birthday leave Paid Christmas office shutdown Group personal pension plan Private medical insurance and/or health cash plan Life assurance, 4x salary Income protection Enhanced maternity and paternity leave Professional membership reimbursement, role dependent Holiday buying scheme Financial wellbeing support Nicola York Recruitment Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimer.
May 26, 2026
Full time
Senior FP&A Analyst £70,000 - £85,000 + Excellent Benefits Swindon / Hybrid I am exclusively working in partnership with my client to recruit a newly created and highly visible Senior FP&A Analyst role. My client is a long-established and highly respected not-for-profit organisation within the technology and digital skills sector. Purpose-led and forward-looking, the organisation is entering an exciting period of renewal and growth, with a clear strategy focused on impact, influence and the future of the digital profession. Reporting to the CFO, the Senior FP&A Analyst will work closely with senior stakeholders, providing clear analysis and forward-looking insight to support revenue forecasting, business planning and strategic decision-making. This is an excellent opportunity for a commercially minded finance professional to help shape how data is used across the organisation. The Role: You will play a key role in improving forecasting, reporting and commercial insight across multiple revenue streams. This is a newly created role, offering the opportunity to add real value, improve visibility of performance and support both commercial and strategic decision-making. Key Responsibilities: Acting as a proactive finance partner to the CFO, CEO and Executive Team, providing clear insight to support strategic and commercial decision-making Interpreting financial and operational performance data, identifying trends, risks, opportunities and performance drivers Producing executive-ready analysis, commentary and presentation material to support decision-making Developing and maintaining business intelligence dashboards, financial models and reporting tools that provide timely, relevant and actionable information Using data and analytics to identify trends, improve forecasting accuracy and provide short, medium and long-term forward-looking insight Translating complex financial information into a clear and compelling narrative for non-finance audiences, including Executive, Senior Leadership, Committee and Council stakeholders where required Building and refining financial models to support scenario planning, sensitivity analysis, investment appraisal and strategic decision-making Supporting the annual budget and re-forecast cycles with analytical rigour, challenge and forward-looking perspective Leading and improving revenue forecasting across key business areas Providing gross margin and profitability analysis across products and revenue streams Partnering with commercial and operational teams to understand pipeline, trends and performance drivers Contributing to process improvement, reporting development and future systems transformation activity About You: CIMA, ACA, or ACCA qualified Strong FP&A, commercial finance, financial planning or finance business partnering experience Advanced Excel and financial modelling capability, including Power Query, Power Pivot, dynamic modelling, scenario planning and sensitivity analysis Strong Power BI experience, including building dashboards, developing reporting and presenting data clearly Proven experience of revenue analysis, forecasting and improving forecasting accuracy across complex or multi-stream income models The ability to work with multiple data sources and turn complex information into clear, actionable insight Excellent communication skills, with the confidence to challenge, influence and present insight to senior stakeholders Experience within a not-for-profit, charity, membership, education, training or professional services environment would be highly desirable, but is not essential. Benefits: Salary of £70,000 to £85,000 Hybrid working 27 days' holiday plus bank holidays Birthday leave Paid Christmas office shutdown Group personal pension plan Private medical insurance and/or health cash plan Life assurance, 4x salary Income protection Enhanced maternity and paternity leave Professional membership reimbursement, role dependent Holiday buying scheme Financial wellbeing support Nicola York Recruitment Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimer.
IRIS
Customer Success/Commercial Performance Analyst
IRIS Manchester, Lancashire
We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
May 11, 2026
Contractor
We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Quest Search and Selection Ltd
Arcade Operations & Commercial Manager
Quest Search and Selection Ltd Basildon, Essex
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
May 05, 2026
Full time
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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