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Legal CounselApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100628 Legal Counsel London Monex specialises in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs - whether for goods, services, or direct investments. In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries. Department Overview The Monex Global Legal Team is responsible for ensuring that: each Monex Group Company that it advises complies with its legal obligations and has appropriate documentation in place; legal risk within the business is appropriately tracked and mitigated; litigation is appropriately managed when it arises in the best interests of the Monex Group, liaising with external local counsel where required; and the executive team and relevant directors are advised in a manner consistent with business goals, good governance and regulatory requirements.The London Legal Team is responsible for advising MEL, MEM and MonFX in relation to Commercial Matters (as defined below), and for advising all Monex Group Companies including MIM, MTS, MEL, MEM, MonFX, MCI, MUSA, MEM S.V., MESL and any other branch offices or future subsidiaries as required, in relation to Corporate Matters (as defined below) in collaboration with other legal teams in other jurisdictions and external counsel when required. Commercial Matters: Includes any legal work supporting the delivery of Monex's services to external clients, including assisting and advising on: (i) commercial transactional documentation including but not limited to, ISDAs, CSAs, terms and conditions, margin facility agreements, derivatives documentation, payments documentation, NDAs and introducer agreements; (ii) default scenarios, disputes and related litigation; (iv) regulatory issues and horizon scanning; (vii) general research and training for internal stakeholders; (viii) legal project management including managing matters outsourced to external counsel/consultants; and (ix) new Monex products, including via the Monex Pay platform, digital adoption and technology enhancements. Corporate Matters: Includes any legal work relating to Monex's internal and intragroup issues, or any service provision received by Monex including assisting and advising on: (i) group re-organisations, new company incorporations or establishment of business in new jurisdictions, corporate entity management, sales and purchases and related financing arrangements, office lease arrangements, internal and external audit support, (ii) BAU board meetings, internal committees, internal signing authorities and corporate filing and administrative requirements, (iii) data protection and IP matters including cease and desists, (iv) third party supplier contracts, (v) general research and training to internal stakeholders; (viii) legal project management including managing matters outsourced to external counsel/consultants; (ix) complex HR matters including consultancy arrangements or disputes; and (x) intragroup service provision and data sharing arrangements. Job Overview The Legal Counsel role provides in-house legal support across both Corporate and Commercial Matters for MEL, MEM, MonFX, MTS and other Monex Group Companies, as required. Responsibilities include corporate governance, corporate transactional support, internal advisory work, and commercial transactional support.The Legal Counsel will work closely with the Head of Legal, senior management, Finance, HR, Compliance, Sales, Credit Risk, and Treasury teams, as well as external counsel, to deliver strategic initiatives and day-to-day legal services.Key activities include contract negotiation and creating templates and in house standards, drafting policies, providing internal training on legal matters, legal research, preparing advice notes to support Monex's operational and strategic goals and supporting with projects to drive efficiencies within the legal function and streamline support to the Monex Group as required. Key Responsibilities & Accountabilities Commercial Matters Negotiating a range of commercial, sales and trading related documentation to deliver the best outcomes for Monex and protect the business from legal risk. Drafting, negotiating and reviewing terms and conditions in respect of FX transactions, payment services and introducer agreements. Drafting, negotiating and reviewing contracts within the standard ISDA suite of documentation for a variety of entity types, including institutional/ agency/ umbrella structures and related documentation, and credit support documents, with client counterparties and liquidity providers. Drafting, negotiating and reviewing bespoke margin agreements. Drafting parental guarantees and ensuring appropriate internal corporate approvals when providing these. Drafting and negotiating general commercial contracts, amendment agreements, novation agreements and introducer agreements. Facilitating efficient and business focused solutions for the business when faced with commercial problems and assisting with providing a superior client experience, within the permissible legal framework. Corporate Matters Managing corporate reorganisations, corporate filings, appointment and resignation of directors and updating the group structure chart. Assisting the Head of Legal in liaising with relevant regulatory bodies including the FCA and the ICO, as required. Managing KYC requirements with our liquidity providers and where we are subject to supplier due diligence. Attending board meetings and providing detailed minutes and actions alongside the Company Secretary. Leading on special projects that require legal input including across property and real estate matters, IT and infrastructure changes and new digital product development. Assisting on data protection, information security and privacy related matters; Assisting on IP and trademark matters. General Matters Creating templates, workflows and standard documentation to drive efficiencies and reduce internal resource spend on repetitive tasks. Contribute to legal operational projects and supporting the Head of Legal in mentoring and training more junior members of the legal team. Identifying areas of legal risk or regulatory requirements and using technical skills to resolve them. Drafting legal notices and letters for ad hoc matters including terminations. Drafting and reviewing confidentiality agreements for various Monex entities. Collating signatures and arranging for execution of documents within the authorised signatory framework. Assisting in the creation of know-how, drafting guidance and playbooks on specialist legal subject matters and training new and existing colleagues on specialist subject areas. Liaising with law firms, external suppliers and the Finance team to manage payment of legal invoices. Assisting the Head of Legal with day-to-day tasks, including requests for advice received from various internal stakeholders as required. Assisting with the provision of legal advice by undertaking legal research; Maintaining document archives and electronic records. Other related tasks and matters, including administrative where required. Business Knowledge / Technical Skills: Required Qualified solicitor in England & Wales with training completed at a reputable private practice law firm or in-house program. 1-3 years post qualification experience. Proven record of accomplishment of operating within a commercial environment which is subject to regulatory oversight. Working knowledge of corporate and company law, with experience of company secretarial responsibilities including minute taking and preparing board packs. Sound legal drafting skills across commercial contracts including Saas, outsourcing agreements, supplier contracts and consultancy arrangements. Experience of working on a cross jurisdictional basis with and for international clients. Desirable Thorough knowledge of relevant laws and regulations and horizon scanning for impending legislation and/or regulations including MiFID, EMIR, FSMA, GDPR, MAR, AML Regulations and the Companies Acts. Strong, previous experience of working within an in-house legal function of an investment and/or a financial services firm and within a regulated environment. Experience of negotiating industry standard trading agreements and ancillary agreements, especially the ISDA Master Agreement and related agreements, including collateral agreements, across a variety of counterparty types, including funds and corporates, incorporated in a variety of jurisdictions gained either at a law firm, investment bank or financial services provider. Spanish speaker Systems / Knowledge Skills: MS Office; Outlook, Word, Excel, PowerPoint; Legal library databases - LexisNexis, Practical Law Company, Lexology Pro.

AWS Principal Platform Engineer - UK Security Clearance required. Location: London, UK (Hybrid - typically 1 day per week in office/on-site) Contract: Permanent, Full-time Package: £90,000 - £120,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us At Appvia, we help organisations navigate their journey to Cloud and DevOps maturity. We are a specialist cloud and platform engineering consultancy and product house, delivering modern cloud platforms that enable teams to build, deploy, and operate software securely and efficiently. Our mission is to enable every organisation to deliver applications confidently in the cloud. We focus on building strong platform foundations, combining automation, governance, and developer enablement, so engineering teams can move faster without compromising on reliability or security. We work across public and private sector customers, supporting large scale transformation programmes and long term platform evolution. About the Role As an AWS Principal Platform Engineer, you will play a senior technical leadership role across Appvia's platform engineering engagements. You will help customers design, build, and evolve scalable, resilient, and secure cloud platforms, while guiding teams towards modern DevOps and platform engineering best practices. This is a hands on leadership role for someone who enjoys operating at the intersection of engineering, architecture, and consultancy. You will work closely with engineers, delivery leads, and solution architects, shaping technical direction, supporting early stage solution design, and mentoring teams as they deliver complex cloud platforms. You will also contribute to Appvia's wider engineering capability, influencing standards, patterns, and approaches that are reused across multiple customer engagements. Interview Process - 4 Stage Discovery conversation with Talent Acquisition Paired technical assessment with an Engineering team member Technical deep dive with Practice Leadership Competency focused final interview with Engineering Leadership Important You must either hold active SC, or be eligible for SC: British Passport or ILR To have resided in the UK for at least the last 5 years. Have no criminal records. Have no financial irregularities. About you You'll be passionate about new technology and automation, and experienced in leading an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Expert knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Ability to lead and mentor on industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Bid work and Pre Sales Engineering experience Responsibilities Collaborate with prospective and existing customers to define and execute strategies for cloud and DevOps adoption. Educate customers and industry stakeholders on the benefits and best practices of cloud native technologies. Lead large, complex public cloud projects, providing strategic direction and selecting appropriate technologies. Manage teams of platform engineers and consultants, fostering a positive and collaborative team culture. Engage with enterprise clients to understand their unique challenges and deliver tailored solutions. Stay up to date with the latest trends and emerging technologies, contributing to industry knowledge sharing through blog posts and videos. Skills Platform Engineering: Mastery of designing and implementing scalable, resilient, and secure platforms. Automation: Expertise in infrastructure as code (IaC) practices, automation tools (e.g., Terraform, CloudFormation) and scripting languages (e.g. Python, Ruby). Container Orchestration: In depth knowledge and hands on experience with Kubernetes and its managed counterparts (EKS, AKS, GKE). Public Cloud Expertise: In depth knowledge of AWS, Azure, or GCP services, architecture, and best practices. DevOps Mastery: Excellent knowledge of CI/CD, containerisation, and serverless technologies. Networking: Expertise in designing and managing secure, scalable AWS network architectures (VPC, VPN, Load Balancers, Transit Gateway). Experience Leadership on Large Projects: Proven experience leading and delivering large, complex public cloud projects. Team Management and Mentorship: Extensive experience leading and managing teams, fostering a collaborative culture, and mentoring team members. Enterprise Customer Facing Experience: Significant experience engaging with enterprise clients, managing relationships, and ensuring high levels of customer satisfaction. Continuous Learning and Industry Involvement: Proven commitment to staying up to date with the latest trends and contributing to industry knowledge sharing. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.: AWS Solutions Architect Professional AWS Certified Advanced Networking - Specialty (highly desirable) Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With our customers, such as the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work life balance Flexible working with core hours of 10 4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.

Minimum qualifications: Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. 5 years of experience with software development using Python or similar coding languages. Experience taking production grade AI driven solutions from conception to launch and architecting AI systems on cloud platforms (e.g., GCP). Experience building pipelines for structured and unstructured data using both vector databases and RAG like architectures to power enterprise AI solutions. Experience leading technical discovery sessions with customers. Active, or the ability to obtain, a Security Check (SC) UK security clearance. Preferred qualifications: Master's degree or PhD in AI, Computer Science, or a related technical field. Experience implementing multi agent systems using frameworks (e.g., LangGraph, CrewAI, ADK) and complex patterns (e.g., ReAct, self reflection, hierarchical delegation). Experience in a post sales or technical consulting delivery function. Knowledge of LLM native metrics (e.g., tokens/sec, cost per request) and techniques for optimizing state management and granular tracing. About the job As an AI Forward Deployed Engineer (FDE) at the company Cloud, you will be the technical engine of our Innovation team, working directly with highly regulated clients to help them transform their operations using advanced AI/ML technologies. You will be an embedded builder who bridges the gap between frontier AI products and production grade reality within customers. Unlike traditional advisory roles, you will function as a builder consultant, moving beyond high level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer's environment. This role is designed for high agency engineers with a founder's mindset. You will manage blocker to production including solving the integration complexities, data readiness issues, and state management challenges that prevent AI from reaching enterprise grade maturity. By embedding with strategic accounts, you will serve a dual purpose: providing white glove deployment of complex AI systems and acting as a critical feedback loop, transforming real world field insights into the company Cloud's future product roadmap. The company Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise grade solutions that leverage the company's cutting edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Serve as the lead developer for complex AI applications, transitioning from rapid prototypes to production grade agentic workflows (e.g., multi agent systems, MCP servers) that drive measurable Return on Investment (ROI). Architect and code the connective tissue between the company's AI products and customer's live infrastructure, including APIs, legacy data silos, and security perimeters. Build high performance evaluation (Eval) pipelines and observability frameworks to ensure agentic systems meet requirements for accuracy, safety, and latency. Identify repeatable field patterns and technical friction points in the company's AI stack, converting them into reusable modules or formal product feature requests for the Engineering teams. Co build with customer engineering teams to instill the company grade development best practices, ensuring long term project success and high end user adoption. The company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Asset Experience AssociateDirect naar hoofdinhoud gaan Experience Associate page is loaded Asset Experience AssociateSolliciterenremote type: On-sitelocations: Northamptonshire, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ517958 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Northampton (NN4 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager. Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks, compliance governance, health and safety legislation Knowledge of sustainability standards, ESG strategy implementation, and reporting requirements Familiarity with property management technologies, reporting systems, and relevant property legislation Personal Attributes Strategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detail Decisive leadership when making complex decisions with collaborative working style that builds effective relationships Client intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellence Entrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challenges Accountability for performance and business outcomes with professional integrity in all business dealings Inspirational leadership that motivates high performance with resilience under pressure Commercial acumen that balances service quality with profitability Location: On-site -Northamptonshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

Asset Experience Manager - Community DeputySkip to main content Experience Manager - Community Deputy page is loaded Asset Experience Manager - Community DeputyApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ517898 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role As Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Managers, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports within the community. Act as senior advisor and mentor to less experienced Asset Experience Managers, supporting their professional development and capability building. Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery. Contribute specialised expertise and complementary skills to strengthen the community's overall capability and service delivery. Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives. Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities. Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the asset manager. Receive, analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset managers Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriative (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by central surveying function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Proven experience in line management, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to lead and embed operational changes, new processes, and cultural initiatives within teams. Experience working across multiple teams or communities to drive consistency, share knowledge, and implement best practices. Strong judgment in assessing complex issues, determining appropriate escalation pathways, and facilitating effective resolution. Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks . click apply for full job details

This is a Part-time role of 24 hours a week requirement. We have an exciting opportunity for someone who is passionate about people, customer service and is super organised! This role is all about keeping the warehouse in a super organised running order along with making sure our fitting partners are loaded and ready to make our customers vision come to life. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today. Your Tapi responsibilities: Responsible for organising and maintaining the effective running of the Warehouse. Oversee and take deliveries, ensuring high levels of quality control procedures are in place. Monitor all goods in and goods out. Ensure stock control procedures are followed to an excellent standard. Ensure that stock and assets are recorded accurately and securely. Ensure strategies are in place to minimise the loss of stock. Regularly plan and liaise with multiple fitting partners in store. Proactively organise and plan customer orders in advance, ready for fitting partners to collect and install. Operate a forklift truck (training will be provided). Safely and efficiently moving and handling stock and other items in the warehouse. Maintain maximum security within the Warehouse. Comply with all Health, Safety & Security requirements set out by Tapi. Work together with your store team to "wow" our customers at every turn. The Big Package 25% colleague discount Salary sacrifice pension Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme ABOUT YOU: You're a great team player who understands how your individual contribution impacts store trade. You're super reliable, trustworthy and punctual with a desire to go above and beyond for your team. You're passionate about what you do. You recognise that every interaction is important when liaising with colleagues, fitters and in some cases, customers - so great communication skills are a must. You have an eye for detail when checking goods, as well as a thoroughness to keep records up to date and well documented - and the ability to use Tapi technology. You're always 2 steps ahead, planning and organising stock against a busy fitting schedule and running a super-efficient operation. You appreciate that the safe operation of mechanical handling equipment and manual handling is of upmost importance, so you keep this front of mind and are diligent in all safety processes. Get to know us! Hello, we're Tapi and we're slightly obsessed with floors. We're a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we'd love for you to join the revolution! The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers - and show that it could be fun! Over the past 10 years, we've grown massively to become the largest flooring retailer in Britain - something we're super proud of. You're likely to find a Tapi showroom in your local town and we've got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family. Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us 'excellent' on Trustpilot. So, what's the secret to our success? Our people. Even though there's nearly a whopping 1500 of us, we're still a company with family values at the heart. Wherever you're based - at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right! We care deeply about personal development which is why we launched the Tapi Academy - a 12-week training plan for all new flooring sales advisors, with 12-weeks OTE guaranteed while you learn the ropes. We celebrate milestones and award successes - and we shout about it! We organise Tapi socials where teams can come together and let their hair down, and we have (mostly) friendly competitions between locations. It's a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning. Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications. INDLP

Role Principal Consultant/SAP QM S/4 HANA Consultant Technology SAP QM, EWM S/4 HANA Location London, UK Roles and Responsibilities In the role of a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Skills / Competencies - Essential SAP experience with strong expertise in SAP QM (S/4HANA preferred) Deep functional knowledge of inspection processing, batch management, quality notifications, and QM reporting Proven experience in end-to-end QM implementations and global rollouts Strong experience in global template governance and standardization Expertise in defining WRICEF objects and functional specifications Lead end-to-end design, configuration, and rollout of SAP S/4HANA QM processes including inspection planning, results recording, usage decision, and notifications Configure and optimize QM transactions (QA11, QA12, QA32, QA33) including selection screens, ALV layouts, and table controls Govern global QM template objects (quality score procedures, usage decision, follow-up actions, inventory postings, code groups) ensuring adherence to naming standards and rollout guidelines Design and manage batch-related quality processes including Quality Batch Status, expired batches, and alignment with stock types via enhancements and background jobs Define WRICEF requirements and provide functional specifications for QM developments (e.g., batch automation, job notifications, inspection lot controls) Drive data quality initiatives by identifying inconsistencies, defining validation logic, and enabling controlled correction/deletion mechanisms Define and validate QM reporting requirements (e.g., chain-of-custody tracking, event-based reporting with timestamps, user, and movement data) Define Fiori app requirements and ensure usability, performance, and adoption through optimized selection criteria Collaborate with security teams to ensure role-based access and resolve authorization issues Ensure compliance with global template standards (e.g., ASPIRE) and seamless integration with MM, PP, and SD Preferred Experience in Life science domain. SAP S/4 EWM technical knowhow - high level and roadmap knowledge Previous experience for working in Pharmaceutical vertical Multilingual proficiency but English is MUST Experience in regulated industries (e.g., pharma, life sciences) Exposure to LIMS or external quality systems Familiarity with SAP Fiori apps and UX design principles Knowledge of audit, compliance, and data governance frameworks Additional Skills Strong documentation skills: BBP, Functional Design Documents, SOPs, Training Material. Analytical and problem-solving mindset with structured defect and issue management. Presales and consulting mindset: Client advisory, value articulation, roadmap definition Familiarity with delivery tools such as Solution Manager, JIRA/ALM, ChaRM. Ability to operate effectively in matrixed, global delivery models. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Infosys is proud to be an equal opportunity employer.

Founded in Switzerland in 1968, Zühlke is a global transformation partner with engineering and innovation at its core. Role Summary Principal Consultant - Cloud & Engineering. Provide senior technical and engineering leadership across complex client engagements, shaping cloud adoption, optimisation and migration strategies that support business goals. Responsibilities Lead client-facing engagements, solving complex problems and turning strategic intent into high quality outcomes. Act as a trusted advisor, helping clients understand how cloud, data and AI capabilities can support strategy and improve products, services and operations. Facilitate discovery and design sessions, technical workshops, architecture reviews, proof of concept projects and evaluations of new technologies and vendors. Develop a compelling vision for technology transformation, cloud optimisation and migration journeys. Guide and de risk programmes and projects, promoting iterative delivery and incremental value. Provide technical leadership to cross functional teams prototyping platforms, services and products across diverse technology environments. Define functional and non functional requirements, ensuring solutions address performance, capacity, scalability, availability, security, manageability, sustainability and operational needs. Make pragmatic technology decisions, explain trade offs and value to technical and non technical stakeholders. Improve engineering effectiveness, delivery practices, automation, DevSecOps and Infrastructure as Code. Collaborate with software engineering, platform engineering, data, AI, security, operations, product, delivery and finance teams. Provide guidance on privacy, information security, resilience, responsible AI and regulatory considerations. Apply expertise across applications, platforms, infrastructure, data, integration, identity and observability. Stay up to date with developments in cloud, data engineering, analytics, Generative AI, foundation models and responsible AI practices. Manage and mentor colleagues, fostering technical, consulting and leadership growth through coaching, feedback and career support. Qualifications Clear understanding of business value and a focus on delivering that value transparently. Confident decision making and the ability to explain technical choices and implications. Experience as a Principal or Lead Cloud Architect, Technical Architect or Engineering Leader across multiple programmes and projects. Strong experience designing and delivering cloud solutions with modern engineering practices. Experience working across complex, distributed or changing technology environments. Understanding of how software, platforms, data and AI capabilities work together to deliver business value. Strong software and engineering judgement across applications, platforms, infrastructure, data and cloud services. Direct experience with delivery teams, prototyping, technical problem solving or hands on guidance. Experience in fast paced, Agile, delivery oriented environments focused on quality and a "show by doing" approach. Experience mentoring and developing colleagues through feedback, coaching and career support. Open, proactive and adaptable mindset, responding constructively to change and learning from experience. Experience in consulting, presales, proposals or bid management is a differentiator. Benefits Work life blend: safe & healthy workplace, flexible working hours and the possibility to work from home. Profit share scheme in addition to annual salary, based on company performance. Access to a global and diverse community with learning opportunities and inclusive culture. Commitment to professional development and investment in skill building. Equal Opportunity Employment We welcome people from all backgrounds, regardless of gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.

Principal Consultant - Cloud & EngineeringApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100890Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future - to run smarter today while adapting for tomorrow's markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses. If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey. The Role As a Principal Consultant for Cloud & Engineering, you will provide senior technical and engineering leadership across complex client engagements. You will help clients shape and deliver practical strategies for cloud adoption, optimisation and migration, ensuring that technology decisions support their wider business goals.You will combine cloud architecture expertise with consulting, delivery and engineering leadership. You will work directly with client stakeholders and delivery teams to solve complex problems, challenge conventional thinking and turn strategic intent into practical, high-quality outcomes.This is a client-facing, delivery-oriented role. You will engage with teams, contribute to technical delivery, prototype and validate ideas, and help create the conditions for successful engineering outcomes. How you'll make an impact Act as a trusted advisor, helping clients understand and address complex cloud, technology and engineering challenges. Help clients understand how cloud, data and AI capabilities can support business strategy and improve products, services and operations. Lead discovery and design sessions, technical workshops, architecture reviews, proof-of-concept projects and evaluations of new technologies and vendors. Contribute to early engagements by creating a compelling vision for clients' technology transformation, cloud optimisation and migration journeys. Guide and de-risk programmes and projects, promoting iterative delivery and incremental value. Provide technical leadership to cross-functional teams delivering and prototyping platforms, services and products across diverse technology environments. Help stakeholders define functional and non-functional requirements, ensuring solutions address performance, capacity, scalability, availability, security, manageability, sustainability and operational needs. Make pragmatic technology decisions and explain their trade-offs and value to both technical and non-technical audiences. Support teams in improving engineering effectiveness, delivery practices, automation, DevSecOps and Infrastructure as Code. Work collaboratively with software engineering, platform engineering, data, AI, security, operations, product, delivery and finance teams. Provide guidance on privacy, information security, resilience, responsible AI and regulatory considerations. Apply your expertise across technology domains including applications, platforms, infrastructure, data, integration, identity and observability. Keep current with developments in cloud, data engineering, analytics, Generative AI, foundation models and responsible AI practices. Manage and mentor colleagues, helping them develop their technical, consulting and leadership capabilities through coaching, feedback and career support. What's important to us A clear understanding of the business value of your work and a focus on delivering that value transparently. Confident decision-making and the ability to explain technical choices, trade-offs and implications. The ability to articulate complex technical solutions and their value to both technical and non-technical audiences. Experience working as a Principal or Lead Cloud Architect, Technical Architect or Engineering Leader across multiple programmes and projects. Strong experience designing and delivering solutions using modern cloud technologies and engineering practices. Experience working across complex, distributed or changing technology environments. Experience across cloud and modern technology environments, with an understanding of how software, platforms, data and AI capabilities work together to deliver business value. Strong software and engineering judgement, with the ability to work effectively across applications, platforms, infrastructure, data and cloud services. Experience working directly with delivery teams and contributing practically through prototyping, technical problem-solving or hands-on guidance. Experience working in fast-paced, Agile, delivery-oriented environments, with an emphasis on quality and a "show by doing" approach. Experience guiding, mentoring and developing colleagues through feedback, coaching and career support. An open, proactive and adaptable approach, responding constructively to change and learning through experience. Experience in consulting, presales activities, proposals or bid management would be a differentiator. What we offer Work life blend: we offer a safe & healthy workplace, with flexible working hours and the possibility to work from home Profit share scheme: In addition to your annual salary, you may receive a profit share defined by the company's success in the previous year Global and Diverse Zühlke community: witness how colleagues from all our 16 offices across the globe come together to create a unique, positive and inclusive work culture, learning from one another at annual team camps, and celebrating year-end parties and other local festivities. Committed to development: we are committed to the growth of our people and are investing in your development. We're empowering you to build the skills you need to make a positive impact, both personally and for our clients, today and in the future.To dive deeper into local benefits of working in Zühlke follow the link How to Apply Important : To ensure a smooth review process, please submit all application documents (CV, cover letter) in English only. If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your application! We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.

Role Overview We are looking for an experienced Solution Consultant / Sales Engineer to join our UKI team, driving pre-sales strategy and technical solutioning for our AI Control Tower proposition - with a specific focus on AI Discovery and AI Observability. This is a high-visibility role at the intersection of AI governance, risk management, and enterprise technology, supporting customers as they seek to gain visibility, control, and assurance over their growing AI estates. You will work closely with Account Executives, Risk & Security specialists, and customer stakeholders (CISOs, Chief AI Officers, Risk and Compliance leaders) to demonstrate how our platform helps organisations discover, monitor,measure,secureand govern AI usage across the enterprise. What we are looking for A curious, credible, and commercially-minded Solution Consultant who can bridge the gap between AI innovation and enterprise risk - someone equally comfortable discussing agentobservability with a technical architect as they are discussing AI risk exposure with a Chief Risk Officer. Key Responsibilities Act as the technical and strategic lead for AI Control Tower opportunities across the UKI territory, with emphasis on AI Discovery and AI Observability use cases Partner with sales teams to qualify, scope, and progress opportunities through the full sales cycle Deliver compelling demonstrations, workshops, and proof of concepts(PoCs) tailored to customer AI governance and risk challenges Translate complex AI governance, risk, and compliance requirements into clear technical and business value narratives for both technical and executive audiences Respond to RFPs/RFIs with detailed technical and functional responses Stay current on the evolving AI regulatory landscape (e.g. EU AI Act) and emerging AI risk frameworks, and articulate how AI Control Tower addresses these requirements Collaborate with Product Management and Engineering to relay customer feedback and influence roadmap priorities Build strong relationships with customers and partners to establish trusted advisor status on AI governance and observability topics Preferred: support broader Risk portfolio conversations (IRM/GRC, TPRM, Data Privacy, Business Continuity,Operational Resilienceand ESG) where required, including leading deep dive demonstrations and workshops in relation to these topics. Qualifications 6+ years of demonstrable experience in a pre-sales, solutions consulting, or sales engineering role, ideally within enterprise software or SaaS Strong background in AI governance and/or AI transformation, with an understanding of the risks, controls, and lifecycle management associated with enterprise AI adoption Ability to engage credibly with both technical stakeholders and senior business/risk executives Strong presentation, communication, and stakeholder management skills Comfortable operating in a fast-paced, evolving product and regulatory environment Desirable Experience Knowledge of Governance, Risk & Compliance (GRC) and risk management practices Familiarity with privacy frameworks (e.g. GDPR) and/or business continuity management Experience with enterprise platforms such as ServiceNow, or similar GRC/IRM/SecOps tooling Familiarity with AI regulatory frameworks (EU AI Act, NIST AI RMF, ISO 42001) Preferred Qualifications A university level degree or qualification in AI or AI transformation ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.