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Job Role: Qualified Lawyer - Family Team Experience: Min 3 years' experience in Family Law. Type: Permanent, Full or Part time Hours: 9.00am-5.00pm, at least 3 days per week Location: Maghull Office (37-39 Liverpool Road North, Maghull L31 2HB) Although hybrid working is available. We are seeking applications from qualified Legal Executives/Solicitors to join our Family Team. Ideally, we would be looking for someone with a minimum of 3 years' experience in Family Law. At Maxwell Hodge, we undertake varied matrimonial and family law matters on a private paying basis, i.e., we do not offer legal aid. The services we offer include Divorce/Separation/Dissolution of Civil Partnerships, Cohabitee Disputes including Property and Children Issues, Prenuptial Agreements and Cohabitee Agreements, Change of Name Deeds, Resolution of Financial Disputes, Trusts of Land and Appointment of Trustees Act 1996 claims. Our Family Team consists of a Senior Lawyer, two Paralegals and a Secretary/Assistant. The Team is based at our Maghull Office and cover all our offices across Merseyside. To succeed in this role, we are looking for people who have good time management skills and the ability to work under pressure to meet both client demands and financial and time recording targets. In addition, a caring and empathetic approach towards both clients and colleagues is required as well as strong decision-making, motivation, teamwork, cooperation, and communication. We would also be looking for candidates who are creative and innovative to support marketing and business development. The types of opportunities in this regard include attending networking events, preparing blogs and articles, and participating in career fairs and practice interviews at schools. Main Duties Attend upon clients and others to take instructions and provide accurate quotes for work in accordance with the Billing Policy. Meet client demands and expectations, as well as case specific demands (such as Court deadlines). Draft and Dictate letters and documents. Attend client meetings, hearings, and conferences, and record detailed file and attendance notes of the same. Comply with all professional obligations. Flexibility to work at any other office, as and when required. Accurately record matter related time in accordance with the Billing and Time Recording Policy, and your target. Salary and Benefits The salary for this role is between £28,000 and £40,000 FTE depending on experience and level of PQE. Annual holiday entitlement will also depend on PQE. For example, if you are 3 years' PQE, your entitlement in a full calendar year is 23 days (increasing to 25 days in line with PQE). If you are 5+ years PQE on starting with us, you would be on 25 days. This is in addition to bank holidays and an extra 3 days to be used between Christmas and New Year. This is the fulltime holiday entitlement and would be pro rata depending on number of days worked. Furthermore, we offer paid sick leave, dependent's leave, and birthday leave. We have a health benefit in place with Medicash, which new starters can join after 6 months' service. In addition, we offer staff wellbeing and social events as well as annual teambuilding. There are different opportunities for reward and recognition throughout the year including a Bonus Policy, Employee Referral Programme, employee recognition whereby colleagues can nominate each other as well as a client care quarterly reward. We have a formal development and training/performance review process and review salaries and bonuses in June of each year. Equality, Diversity, and Inclusion We are committed to ensuring our working practices and job roles are inclusive to meet a wide variety of needs. Therefore, should you require any reasonable adjustments or have access requirements, please make us aware when applying for the position so that we can arrange a suitable interview. Successful candidates will be asked about reasonable adjustments for their employment at Maxwell Hodge when they are formally offered the position, so that we can ensure the role meets their requirements. About Maxwell Hodge Maxwell Hodge is an independent firm of solicitors with 7 offices across Merseyside and Wirral. We were established over 150 years ago and our focus is on providing the best legal service and advice for our clients. With a solid reputation, well ingrained in the local community, we offer an excellent working environment where you will thrive in an open and supportive culture. Our values are Team, Support, Guidance and Resilience, which we expect our people to demonstrate both in their professional and personal lives. We are committed to providing employees with meaningful opportunities and therefore welcome applications from those looking for prospects of career development. You will be asked about your motivations and career aspirations at your interview. Beyond this, you will have opportunities to discuss training, development, and your goals/objectives at your probation review meetings and development & training/performance review. We look forward to hearing from you.

Location This position is located at 54 George Street, Richmond TW91HJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through: Consistent and continual feedback and accountability Promoting sense of ownership and delegation Team involvement and strategic planning Morning and any all store staff meetings and trainings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development Facilitate hiring and recruiting; actively attracting and attaining talent Partner with the Store Brand Leader with new hire onboarding, training & development plans Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Identify and develop internal talent for succession planning Develop and enhance the selling culture within the store Process Maintain business awareness, and drive sales in order to achieve and exceed goals Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales Execute and/ or delegate all weekly operational and visual objectives Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to District Brand Leader. What You'll Need Strong people management and leadership skills Good business acumen and ability to achieve visual and operational excellence Critical thinking skills and a passion for continually evolving and innovating Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. Made Tech is a high-growth UK plc providing Digital, Data, and Technology services to the UK Public Sector. We are seeking an experienced Senior Executive Assistant to provide direct support to our CEO and Board. This role is critical in enabling the leadership team to operate effectively in a fast-paced, high-growth environment, with frequent interactions with clients, investors and partners. Key responsibilities About the role The ideal candidate is a proactive problem-solver with exceptional organisational and communication skills. You will have a proven ability to manage complex priorities, handle confidential matters with discretion, and work independently on high-impact projects. You will be a trusted partner to senior executives, anticipating their needs and ensuring their time is used effectively. Main responsibilities Provide high-level executive support to the CEO, Executive Team, and Board. Manage complex calendars, ensuring efficient scheduling and prioritisation of meetings. Prepare agendas, briefings, and materials for executive and board meetings; take detailed minutes and track follow-ups. Act as a key liaison between executives, investors, board members, clients, and partners, maintaining strong professional relationships. Oversee board and executive governance processes, including document preparation and distribution. Support investor relations activities, including coordinating investor meetings and preparing relevant materials. Draft high-quality correspondence, reports, and presentations for internal and external audiences. Support strategic projects, ensuring timely execution and coordination across teams. Handle confidential and sensitive information with utmost discretion. Travel within the UK will be required to support meetings, events, and engagements. Skills, knowledge and expertise Extensive experience as an Executive Assistant at C-suite or board level, ideally within a high-growth organisation. Exceptional organisational skills, with the ability to manage multiple priorities seamlessly. Strong written and verbal communication skills, with the ability to draft high-quality documents and presentations. Experience interacting with senior executives, investors, board members, clients, and partners, demonstrating professionalism and discretion. Proactive approach to problem-solving, with sound judgment and decision-making capability. Ability to remain calm under pressure and adapt to changing priorities. Strong interpersonal skills, able to build relationships with senior stakeholders. High levels of discretion and professionalism when handling confidential information. Tech-savvy, with experience using Google Workspace (Gmail, Google Docs, Sheets, Calendar, Slides) and other productivity tools. This is a key role in ensuring the CEO and leadership team operate at their best. If you thrive in a fast-moving environment, are highly resourceful, and have a track record of supporting senior executives, we'd love to hear from you. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience.

This role is responsible for the delivery and execution of trading operations and on-site user journey within the EMEA Digital Trading team. Commercial, with a results-driven mindset, this role works collaboratively across functions to ensure timely launches of trading activities as well as a best-in-class user journey that's both relevant for driving revenue and conversions, as well as brand. This individual will lead the Trade & VM Co-Ordinators and Trading Operations Assistant as well as BAU trading, seasonal and promotional setup for key trading events, short & long-term site journey initiatives. Responsibilities You will provide weekly and Ad hoc reporting for EMEA Digital in team and wider business trade meets. Reporting includes but is not limited to, topline trading, conversion, user journey and your sponsored product categories (Sandals/Winter/Collabs). You will own the weekly trade and post-release site walks, ensuring delegation to junior members and following up that actions are taken at all priority levels. You will oversee the trading calendar alongside the VM & trade co-ordinators, making sure key product launches are plotted in the trade calendar and quarterly planning, maximising stock and full price opportunities as well as their market sponsorship opps. You will closely sponsor the two main seasonal product categories, ensuring product vision and trade strategy is delivered. You will own the onsite DTC product strategy, execution and forecasting for Partner and Inline collaborations, working cross-functionally with all Digital depts as Global Marketing team to maximise traffic and conversion opportunities. You will work alongside the DTC and retail merchandising teams to optimise product performance for your categories, maximising availability, reviewing and making suggestions on product range and options, owning the Digital Intake Tracker and ensuring the stock is in the right location at the right time to fully maximise full price sell thru. You will work closely with the marketing teams to align digital stock with key dates to ensure the successful delivery of marketing events and product launches, reporting on performance and sell-thru post-launch. You will develop and nurture the team to provide weekly content and trading strategies for their categories and sponsored markets, suggesting content and products to be used in marketing activities based on trading performance, seasonality, planned product lifecycle, and regional nuances. You will work closely with the Business Analyst to develop existing and new reports to support data-driven decision making across the team. You will sponsor the Iberias DOCS team, ensuring the Digital voice is heard and attending quarterly and weekly team meets to ensure regional strategy is seen through. You will work alongside the EU Country Managers to ensure any localised site activity is delivered to the highest standard and best in class customer experience. You will work closely with the Digital Content & Production team to ensure updates for launches and key events are updated on time. You will oversee seasonal product setup as well as promotional trading events setup, working cross-functionally across the tech and product teams, identifying opportunities to improve and maintain processes. You will manage relationships with Trade Insights, Studio, Regional CRO and Global UX teams, to ensure sensible prioritisation of AB tests, relevant content and delivering key trading initiatives within the tech roadmap and integral features into 90 day planning. You will own the Backend trading operations process, including but not limited to: Navigation, Categories, Product Cockpit, Redirects, Promotions & Coupon Codes. You will be an EMEA trade and operations point of contact for external and internal teams, and a key stakeholder in enhancement projects. You will own the on-site search and merchandising strategy, as well as the relationship with 3rd party search and merch provider. As a people manager, you will be expected to drive a strategy to maintain and develop engagement and retention alongside the Senior Ecommerce Manager and Head of Ecommerce. It goes without saying that everyone at Dr Martens is a team. Therefore, you will be expected to take on other duties as needed. THE STUFF THAT SETS YOU APART Strong commercial acumen and analytical mindset. Ability to be agile, multi-task and delegate effectively. Relationship building and maintaining is crucial in this role, collaborating as well as challenging cross-functionally to deliver deadlines, drive trade and timely launches. Driving engagement and morale of junior trade team members. Advanced knowledge of Hybris Backoffice and Fredhopper Merchandising & Search. Knowledge of Google Analytics, Content Square, Excel, Google search console, and other relevant ecommerce tools. Proven capability of working in a fast-paced environment and prioritising trade tasks and the customer experience effectively. WHAT'S IN IT FOR YOU? Hybrid working (3 days in London office) Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy As You Earn' Dr.Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

Angela Hartnett is offering an exciting opportunity to join our Cafe Murano family for the opening of the brand-new site in Marylebone. We are committed to investing in our people and fostering a strong sense of family and mutual respect. We celebrate individuality and diversity with our teams coming from all over the world. You will have opportunities to develop, progress, and learn from our inspiring leaders, who encourage creativity and welcome new ideas. Our Assistant Manager Company Benefits: Flexible rotas released 2 weeks in advance to ensure a healthy work-life balance Good quality team meals at lunch and dinner where we all eat together All uniform provided or paid for Yearly uniform allowance available to replace any old uniform when needed Cash bonus awards given to those who we recognise go the extra mile! Up to 28 days paid holiday (including service charge) increasing with length of service 50% off (including complimentary drinks & starters) when you dine in any of our restaurants - for you and up to 5 of your friends Access to employee assistance programme including 24/7 online GP, counselling, legal advice Access to the company benefits programme offering discounts on shopping, travel, restaurants, brands such as Apple, Nike, Samsung & more Wagestream - a money management app that gives you access to a percentage of your pay as you earn! Fantastic opportunities for career growth and development including professional apprenticeships and accredited training Company parties and events Opportunities to get involved with high profile outside events and festivals Supplier trips - Trips are arranged every year to places such as the Lake District & Brixham to meet our suppliers and really understand where our food comes from. We close our restaurants over the festive period to allow our teams to have a well-deserved break To join us, the successful Assistant Manager will: Work alongside our management team to grow the business Know how to train and develop a team to deliver a memorable experience Exhibit excellent communication skills and be an inspiring leader who leads by example Be passionate about food, wine, and hospitality Thrive under pressure with a positive can-do attitude Have a minimum of 1 year experience working as an Assistant Manager Be looking to progress into a senior management role in the next 1-2 years Have experience working in a fast-paced quality establishment Beyond skills, we're looking for an Assistant Manager with heart and personality, who believes they can really make a difference to our team at Cafe Murano. If this sounds like you, please apply with a cover letter telling us how you believe you can make a difference in your role as Assistant Manager at Cafe Murano and why you'd love to be part of our family.

Marketing Assistant RFA (Richard Fleischman & Associates, Inc.) has a Marketing Assistant job opening at our office in London. This job is visible to all levels of Senior Management, reporting to the CRO, and awards the exciting opportunity to join a rapidly growing, global IT services provider. The Marketing Assistant must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. RESPONSIBILITIES Provide support to the marketing manager on a host of marketing topics including but not limited to: Create marketing/advertising ideas in print and social media platforms. Knowledge and first-hand experience in creating statements in social media outlets to attract targeted audiences with company events and job announcements. Assist in creating and formulating marketing reports in MS excel and transferring data onto PowerPoint slides for business presentations with company executives. Coordinate and plan upcoming company events to existing and new prospective clients. Travel to networking events and networking with professionals related to RFA industry. Maintain Marketing Data in the CRM and ITSM tools. Research industry trends, relevant articles to create company's newsletters. Update and manage Marketing intranet and pitch decks. Assist with Social Media and Website content. Proactively creating new ideas "think out of the box" mentality for marketing the company. Maintain the marketing database up-to-date by inputting new data, updating old records and performing cross checks. Track marketing efforts and monitor results in CRM, MS Excel, Dashboards. Update the company's X and LinkedIn accounts. Assist in developing sales materials. Develop and write documentation as required when researching relevant facts, articles in the industry to be promoted. Content Management: ensure no grammatical errors are in upcoming marketing press releases to internal employees and clients. Able to adapt to different roles in Marketing as required by the Marketing Manager or as needed based off projects. Communicate with different levels of management including C-level executives and department managers for marketing updates/strategic planning. Create calendar invites to remind attendees of upcoming events and meetings. Effectively demonstrate a sense of urgency while acting in a professional, calm manner to manage appropriate/realistic expectations to ensure overall client satisfaction. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolutions Assist with Marketing research, Competitive Research outputs and Marketing Campaigns. QUALIFICATIONS Bachelor's degree in Marketing, Business Administration, Business Management or equivalent level of hands-on experience. 1-2 years of marketing/business management internships or combination of work experience required. Experience of design work in PowerPoint and other mediums. Experienced in working with social media platforms including but not limited to (X, LinkedIn, etc. ) Knowledgeable and working experience in MS Office Suite (Word, Excel, PowerPoint, Outlook) Knowledge of working with CRMs and Email Marketing systems. Self-starter who is able to project manages and executes the tasks being assigned. Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgment.

Morgans Originals St Martins Lane 45 St Martin's Lane, Covent Garden, London WC2N 4HX, UK As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising, and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences every day, such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane - our speakeasy cocktail bar. Job Description We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as an Assistant F&B Manager . Under the guidance and supervision of the Food & Beverage Manager, you will manage and develop the hotel F&B outlets to the highest standards while optimizing guest satisfaction through consistent high operating procedures and team development. Qualifications A bit about you : Be Original - We want our team to be themselves. We celebrate diversity and provide opportunities to discover your best self. Be a team player - We support each other to offer the best guest experience. Whatever challenge we face, we face it together. Loves to have fun at work - Working hard is essential, but making it fun is key. Make it enjoyable for yourself, your team, and our guests. Makes Positive impacts - We aim to brighten someone's day and support causes close to our hearts. Be Humble & Kind - We approach things with humility and kindness, valuing the best ideas regardless of their source. Loves to think big & believe - We are dreamers and entrepreneurs, pushing boundaries and challenging norms to create change, even if it involves risks. Additional Information In addition to a competitive salary, we offer a range of benefits including: Meals on duty and uniform provision. Free dry cleaning/uniform washing. Season ticket loan for travel costs. Ride to work scheme with loans up to £5000. £250 referral bonus for successful employee referrals. A paid day off on your birthday. Free health cashback plan via HSF. Guest Experience: a free night, complimentary cocktails, dinner, and breakfast after passing probation. Length of Service incentives (extra holidays). Discounts across Ennismore properties and other retailers via PerkBox. Regular staff events and celebrations. Employee Assistance Programme and Mental Health Champions. Quarterly & annual awards. Opportunities for career progression and global mobility. Healthcare cash plan and eye care vouchers. Morgans Originals celebrates cultural legacy with a collection of unique hotels sharing a free spirit. Each hotel is distinctive, rooted in community, entertainment, and the magic of memorable nights.

Main responsibilities of the job: The company would like to create better places for people to live, work and enjoy. Steer is seeking to expand our Major Developments offer and is looking for an experienced senior transport consultant to join our London-based team. We work with The Houses of Parliament, Canary Wharf Group, London City Airport, Argent and Homes England as part of a diversified project portfolio. Your base would be in our award winning London office but we have a flexible working policy to enable working arrangements to suit you and your family. As an employee owned company you will experience the unique Steer culture of a collaborative, inclusive and nurturing work environment. In addition to a personal supervisor, who will be responsible for helping your career grow, there are opportunities for working across the whole Steer business. We have a dedicated learning and development team to support you through professional qualifications including chartership and your wider career development. We take on the most complex of projects, working with our clients and multi-disciplinary teams to deliver the most efficient, innovative and sustainable outcomes to create fantastic places we can all enjoy. Alongside new clients, a high volume of our projects are repeat work with existing clients. As a Senior Consultant you will have the opportunity to lead and grow these long-lasting relationships. You will work as part of a team providing solutions to both private and public sector clients. This position requires an enthusiastic, hard-working person, who wants to be part of our growing, dynamic team. In this role, you will be required to: Support our transport planning offer across the company both in the UK and internationally. Lead work streams within projects with limited supervision, ensuring that best practice techniques are applied consistently. Deliver high quality highway and transport advice as part of multi-disciplinary teams across a range of transport related projects including major developments, highway related regeneration projects and sustainable transport initiatives. Deliver excellent joined-up and high-profile major development projects in the UK, which contribute to the company's reputation for delivering excellence. Project manage multi-disciplinary projects, sub-consultants and support staff assigned on a project basis as required. Lead Steer's inputs at pre-application meetings, design team meetings and public consultation events. Be proactive, show initiative and take responsibility to deliver key tasks with a range of projects. Prepare and present reports, proposals, briefing notes and transport planning documentation. Manage clients on a day-to-day basis, and associated project budgets exercising effective financial and budgetary control. Win work and contribute to the production and delivery of proposals and marketing materials related to our market area from time to time. Assist in general business development initiatives and on-the-job training of junior staff. Take part in training to develop both your technical and consultancy skills. To be successful in the role, you will: Be comfortable working in creative multi-disciplinary teams with architects, planning consultants, etc. leading on transport related inputs and providing positive contributions. Take responsibility for key tasks, workstreams and deliverables, managing multiple deadlines in parallel. Demonstrate strong analytical skills as well as excellent written and verbal communication skills. Proven project management/delivery experience in a transport consultancy environment. Professional and academic qualifications in transport planning and/or engineering background (desirable). For our UK applicants, we offer a competitive package of benefits including: private medical insurance health screening life assurance group income protection company pension scheme EAP - Employee Assistant Programme ability to buy and sell annual leave days Season Ticket Loan group Share Incentive Plan up to 5 days for volunteering activities discretionary bonus scheme based on annual compensation (dependent upon individual and company performance) 25 vacation days 8 paid holidays bi-annual performance review process Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know. In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page Our social responsibility Steer () . Our evaluation processes are designed around merit and capability. We don't select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others. We understand that some may be dissuaded to apply based off their compatibility with the job description. That being said, we understand that not everyone is a perfect match on paper and encourage anyone to apply regardless of how much their work experience directly relates to the job description. Part-time and flexible working applications will be considered.

Store Manager Reporting To: Retail Area Manager Location: Bath Contract Type: Permanent Hours per week: 40 Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea! Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike's passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it's why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it's what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: About this Role: As a Store Manager, you're the key to engaging with customers, listening to their needs, and guiding them to the right products. With your passionate and focused leadership, you'll inspire and develop your team to create memorable and inclusive customer experiences, driving the store's overall success. You'll handle budgeting, plan marketing strategies, and build the store's customer base. You'll also coordinate the daily activities of your team, build relationships with internal and external stakeholders, and inspire a high-performing team in a dynamic and friendly environment. We're looking for a dedicated professional who brings passion and excellence to everything they do. This is a full-time role (40h per week), which includes weekends and some evenings, operating an on-site working pattern. What are the responsibilities? Customer Experience : Ensure every visitor has an exceptional Bird & Blend Tea experience and foster a customer-focused culture with memorable interactions. Customer Focus : Become an expert on Bird & Blend products and values and handle escalated customer queries promptly. Sales : Drive your team to meet sales targets and KPIs and implement sales strategies with the Assistant Manager to boost not only sales but the customer experience. Motivate and Inspire : Lead, motivate and support your team to achieve individual and collective goals. Coaching : Provide feedback and coaching to enhance individual and store performance. Recruiting and Training : Recruit, induct, train, and develop a high-performing team that fosters a positive store environment. Daily Operations : Oversee daily store operations, including opening and closing procedures. Staff Rotas : Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards : Maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability : Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B-Corp!) Stock Management : Manage stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes : Arrange, plan and execute stock takes. Events : Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling : Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections : Foster relationships within the local community to increase footfall and successful store events and activities About you: People Management Experience : At least 2 years previous experience in a management role or similar within a customer service environment. Brand Ambassador : Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills : Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership : Exceptional at leading, motivating and supporting a team, fostering an inclusive and positive work environment. Communication and Problem-Solving : Excellent communication, problem-solving, and visual merchandising skills. Product Enthusiasm : A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills : Excellent customer service skills with the ability to build rapport and connect with customers confidently. Employment Relations : Experience in managing employee relations cases effectively. Professionalism : Foster a professional, fair, and kind relationship with customers and your team. Empathy : Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset : A curious and open-minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability : Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times. A commitment to excellence : Going above and beyond to ensure customer satisfaction is second nature to you. Approaching people : Confident and comfortable to approach people with a sample inside and outside of the store. Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty : Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks : Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog-friendly office: Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship. We also have enhanced family friendly policies , offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.