To provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. Client Details My client is a leading provider of world-class IT solutions & Services. Description My client is looking to recruit a junior Azure infrastructure engineer. You will provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. KEY RESPONSIBILITIES: Responding to the Infrastructure ticket queue in FreshService Monitoring and responding to enterprise infrastructure issues Server/network hardware builds, configuration and installation Creation and management of Citrix Releases Pro-active maintenance of servers, including software and firmware patching Creation and execution of change requests Point of escalation for other teams within Systems Support Provide consistently professional and high-quality interface between Systems Support and its customers Liaising with external resources (suppliers / manufacturers / support providers) Profile Tio be considered for this role, you must have an udnerstanding of the below and be able to techcnially articulate previosu experience. Operating Systems - Windows, Windows Server, Linux (Debian/Ubuntu) Cloud - Microsoft Azure Firewall - Checkpoint/pfSense, Cloudflare, NetScaler Networking - Cisco, HPE/Aruba, Ubiquiti - OSPF, RIP, BGP Email/Messaging - Microsoft Exchange/ExchangeOnline, Mimecast, Microsoft Teams Storage - NetApp (NFS), Synology/QNAP (iSCSI) Virtualisation - VMWare vSphere, Docker, Kubernetes/Tanzu Kubernetes Grid ESSENTIAL OR DESIRABLE Additional Knowledge Virtual Desktop - Citrix VDI Management Tools - Microsoft SCCM Databases - SQL Server, MySQL/MariaDB Job Offer A full time opportunity , joining a successful and busy IT team at the start of a global transformation project. Salary on offer is 50,000 - 55,000 per year. there is a company wide bonus scheme paid each year base don performance, and equates to 1 x month extra in salary on average. Hybrid working has been agreed; 2-3 days at site, in Leatherhead, Surrey. Attached with the offer is ; 25 x days holiday, plus Bank Holidays, Pension contribution, Heathcare and more.
May 17, 2024
Full time
To provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. Client Details My client is a leading provider of world-class IT solutions & Services. Description My client is looking to recruit a junior Azure infrastructure engineer. You will provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. KEY RESPONSIBILITIES: Responding to the Infrastructure ticket queue in FreshService Monitoring and responding to enterprise infrastructure issues Server/network hardware builds, configuration and installation Creation and management of Citrix Releases Pro-active maintenance of servers, including software and firmware patching Creation and execution of change requests Point of escalation for other teams within Systems Support Provide consistently professional and high-quality interface between Systems Support and its customers Liaising with external resources (suppliers / manufacturers / support providers) Profile Tio be considered for this role, you must have an udnerstanding of the below and be able to techcnially articulate previosu experience. Operating Systems - Windows, Windows Server, Linux (Debian/Ubuntu) Cloud - Microsoft Azure Firewall - Checkpoint/pfSense, Cloudflare, NetScaler Networking - Cisco, HPE/Aruba, Ubiquiti - OSPF, RIP, BGP Email/Messaging - Microsoft Exchange/ExchangeOnline, Mimecast, Microsoft Teams Storage - NetApp (NFS), Synology/QNAP (iSCSI) Virtualisation - VMWare vSphere, Docker, Kubernetes/Tanzu Kubernetes Grid ESSENTIAL OR DESIRABLE Additional Knowledge Virtual Desktop - Citrix VDI Management Tools - Microsoft SCCM Databases - SQL Server, MySQL/MariaDB Job Offer A full time opportunity , joining a successful and busy IT team at the start of a global transformation project. Salary on offer is 50,000 - 55,000 per year. there is a company wide bonus scheme paid each year base don performance, and equates to 1 x month extra in salary on average. Hybrid working has been agreed; 2-3 days at site, in Leatherhead, Surrey. Attached with the offer is ; 25 x days holiday, plus Bank Holidays, Pension contribution, Heathcare and more.
Senior Software Engineer IAM London As a Barclays Senior Software Engineer IAM, you will support in accelerating a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. Our Team empowers innovation, underpinned by engineering excellence and a culture of teamwork, learning and continuous improvement. Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality and innovation. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted. At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. What will you be doing? • Helping in the design, development and implementation of a centralised secure, scalable and efficient IAM platform • Assisting with the creation and maintenance of the technical roadmap for the evolution of the group wide IAM platform • Coaching, working with and facilitating colleagues and engineers to design, build and maintain the platform, following agile software development principles • Ensuring the highest levels of platform security and compliance are adhered to • Providing feedback and action activities to mature and improve operations and processes within the team and more broadly across the function • Engaging with partners across the bank and contributing to digital journeys innovation using the platform's IAM capabilities, demonstrating inner source culture • Demonstrating hands-on complex problem solving abilities through creation of innovative solutions using multiple components and development techniques What we're looking for: • Solid Experience in full stack development web and mobile front-end technologies such as React, Java, APIs & microservices, PostgreSQL, data structures, workflow • Knowledge of Site Reliability Engineering, automation, observability, incident management, resilience, disaster recovery, high availability, documentation • IAM engineering experience, authentication, authorisation, single sign-on, multi-factor authentication, user lifecycle management, hands on CI/CD approaches and technologies • Experience with Ping Identity/ForgeRock (product platform experience, system integration security features, extensions) Skills that will help you in the role: • Experience in DevSecOps, secure coding best practices, defensive programming, security testing, data security, network security, cloud security, security compliance and regulations • Infrastructure as Code, Ansible, Terraform and Containerisation, Docker, Kubernetes • Experience with AWS and Azure cloud component and services integration (RDS / Azure DB, S3 / Azure Blob) • Knowledge of authentication and Biometric system design, implementation and standards e.g. FIDO, NIST,ITL, security token engineering (JSON Web Tokens JWT / Password Authentication Where will you be working? In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.
May 16, 2024
Full time
Senior Software Engineer IAM London As a Barclays Senior Software Engineer IAM, you will support in accelerating a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. Our Team empowers innovation, underpinned by engineering excellence and a culture of teamwork, learning and continuous improvement. Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality and innovation. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted. At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. What will you be doing? • Helping in the design, development and implementation of a centralised secure, scalable and efficient IAM platform • Assisting with the creation and maintenance of the technical roadmap for the evolution of the group wide IAM platform • Coaching, working with and facilitating colleagues and engineers to design, build and maintain the platform, following agile software development principles • Ensuring the highest levels of platform security and compliance are adhered to • Providing feedback and action activities to mature and improve operations and processes within the team and more broadly across the function • Engaging with partners across the bank and contributing to digital journeys innovation using the platform's IAM capabilities, demonstrating inner source culture • Demonstrating hands-on complex problem solving abilities through creation of innovative solutions using multiple components and development techniques What we're looking for: • Solid Experience in full stack development web and mobile front-end technologies such as React, Java, APIs & microservices, PostgreSQL, data structures, workflow • Knowledge of Site Reliability Engineering, automation, observability, incident management, resilience, disaster recovery, high availability, documentation • IAM engineering experience, authentication, authorisation, single sign-on, multi-factor authentication, user lifecycle management, hands on CI/CD approaches and technologies • Experience with Ping Identity/ForgeRock (product platform experience, system integration security features, extensions) Skills that will help you in the role: • Experience in DevSecOps, secure coding best practices, defensive programming, security testing, data security, network security, cloud security, security compliance and regulations • Infrastructure as Code, Ansible, Terraform and Containerisation, Docker, Kubernetes • Experience with AWS and Azure cloud component and services integration (RDS / Azure DB, S3 / Azure Blob) • Knowledge of authentication and Biometric system design, implementation and standards e.g. FIDO, NIST,ITL, security token engineering (JSON Web Tokens JWT / Password Authentication Where will you be working? In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.
Focus Group Recruitment
Leighton Buzzard, Bedfordshire
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
May 16, 2024
Full time
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
Role: NSX-T Engineer Location: Onsite in Farnborough Rate: circa £550 per day inside ir35 We are looking for an experienced DV cleared NSX-T Engineer to join our client replacing a large complex Enterprise infrastructure. You will be a skilled Network Engineer with expertise in VMware NSX-T, F5 and VMware AVI within a Hyperconverged Infrastructure environment (HCI), Role and Responsibilities + Design, implement, and maintain network architectures and solutions using NSX-T, AVI + Lead the deployment and configuration of NSX-T components. Key Skills + VMWare NSX-T + VMware AVI Load Balancers + DV clearance If you are interested in discussing this NSX-T Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
May 16, 2024
Contractor
Role: NSX-T Engineer Location: Onsite in Farnborough Rate: circa £550 per day inside ir35 We are looking for an experienced DV cleared NSX-T Engineer to join our client replacing a large complex Enterprise infrastructure. You will be a skilled Network Engineer with expertise in VMware NSX-T, F5 and VMware AVI within a Hyperconverged Infrastructure environment (HCI), Role and Responsibilities + Design, implement, and maintain network architectures and solutions using NSX-T, AVI + Lead the deployment and configuration of NSX-T components. Key Skills + VMWare NSX-T + VMware AVI Load Balancers + DV clearance If you are interested in discussing this NSX-T Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages. Your responsibilities will include: Providing 1st Line Support by promptly logging incidents into the service desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth escalation processes, maintaining top-notch feedback and service quality. Collaborating closely with 1st Line Analysts, Service Desk Team Leader, and Development team to uphold service excellence. Deploying and maintaining software and hardware, including patches and hotfixes. Troubleshooting and managing MFD printers/scanners. Updating documentation areas such as Asset Register and Wiki knowledge base. Managing active directory/exchange user accounts and file security permissions. Assisting with backup management and data retrieval, both onsite and in the cloud. Overseeing phone and networking systems. Providing administrative support for back office and bespoke systems. Maintaining a high standard of customer service and adherence to Service Level Agreements. Contributing to occasional implementation projects for new software and hardware technologies. Offering out-of-hours cover and performing remote maintenance on a rotational basis. As an Intermediate level Service Desk Analyst/Engineer, you'll be based in our Birmingham office and report to the Service Desk Team Leader. While there's no direct line management responsibility, you'll regularly collaborate with Technical Solutions Managers, Developers, Data Managers, and Infrastructure teams. To excel in this role, you should possess: Strong familiarity with ITIL practices and Service Level Agreements. Proficiency in IT Service Management and front-line technical IT support. Expertise in prioritizing and managing daily workload autonomously. Competence with Windows environments, Microsoft Office suites, and Active Directory administration. Knowledge of TCP/IP Networking, DHCP, DNS, VPNs, and firewalls. Experience with VMware virtualization and Microsoft Azure cloud infrastructure. Familiarity with HP MSA SAN, server, and networking hardware. Ability to create and maintain technical documentation. Proficiency in setting up and supporting mobile devices and managing printers/scanners. Desirable skills include understanding of Supply Chain & Freight, willingness to learn, and familiarity with MS SQL, PowerShell, and relevant applications. Candidates with A-Level qualifications or higher in Computer Science, Information Technology, or related fields, along with relevant certifications like ITIL Foundation or MCSA, are preferred. However, we value experience equally alongside qualifications. To thrive in this role, you should have a proactive attitude, excellent communication skills, attention to detail, and a collaborative spirit. If you're eager to learn, adaptable, and passionate about delivering top-notch IT support, we'd love to hear from you. Please apply with an up-to-date CV to be considered. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages. Your responsibilities will include: Providing 1st Line Support by promptly logging incidents into the service desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth escalation processes, maintaining top-notch feedback and service quality. Collaborating closely with 1st Line Analysts, Service Desk Team Leader, and Development team to uphold service excellence. Deploying and maintaining software and hardware, including patches and hotfixes. Troubleshooting and managing MFD printers/scanners. Updating documentation areas such as Asset Register and Wiki knowledge base. Managing active directory/exchange user accounts and file security permissions. Assisting with backup management and data retrieval, both onsite and in the cloud. Overseeing phone and networking systems. Providing administrative support for back office and bespoke systems. Maintaining a high standard of customer service and adherence to Service Level Agreements. Contributing to occasional implementation projects for new software and hardware technologies. Offering out-of-hours cover and performing remote maintenance on a rotational basis. As an Intermediate level Service Desk Analyst/Engineer, you'll be based in our Birmingham office and report to the Service Desk Team Leader. While there's no direct line management responsibility, you'll regularly collaborate with Technical Solutions Managers, Developers, Data Managers, and Infrastructure teams. To excel in this role, you should possess: Strong familiarity with ITIL practices and Service Level Agreements. Proficiency in IT Service Management and front-line technical IT support. Expertise in prioritizing and managing daily workload autonomously. Competence with Windows environments, Microsoft Office suites, and Active Directory administration. Knowledge of TCP/IP Networking, DHCP, DNS, VPNs, and firewalls. Experience with VMware virtualization and Microsoft Azure cloud infrastructure. Familiarity with HP MSA SAN, server, and networking hardware. Ability to create and maintain technical documentation. Proficiency in setting up and supporting mobile devices and managing printers/scanners. Desirable skills include understanding of Supply Chain & Freight, willingness to learn, and familiarity with MS SQL, PowerShell, and relevant applications. Candidates with A-Level qualifications or higher in Computer Science, Information Technology, or related fields, along with relevant certifications like ITIL Foundation or MCSA, are preferred. However, we value experience equally alongside qualifications. To thrive in this role, you should have a proactive attitude, excellent communication skills, attention to detail, and a collaborative spirit. If you're eager to learn, adaptable, and passionate about delivering top-notch IT support, we'd love to hear from you. Please apply with an up-to-date CV to be considered. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Position: Infrastructure Engineer / 3rd Line Support Location: Central London - HybridSalary: £50,000 to £55,000 plus On Call Payments - Up to £18,000 Benefits: Final Salary Pension, 75% Discounted Rail Travel This is a rare opportunity for an experienced 3rd line support engineer with strong experience in Networking, SD-WAN, Cloud Infrastructure (Azure or AWS) and Firewalls to join the UK arm of a major European company based in central London, close to Monument.The role will be a split between projects and 3rd line support. Projects will include:SD-WAN Migration from MPLS, Server cloud migration in Azure and network Improvements. The role will be split between office and home working with 2 to 3 days a week in the office.The offices are superb with amazing views over the Thames. What you will get : Competitive Salary Final Salary Pension 25 Days annual leave Company benefits and discounts including heavily discounted rail travel by up to 75% On call payments up to £18,000 per annum What are we looking for: You will have experience of working in a 3rd Line Support, Networking, and projects environment with technical experience in the following: Networking - SD-WAN Cloud Migrations from onsite infrastructure Networking and Wireless Networks - Cisco Meraki Office 365 SolarWinds Firewalls Veeam This is a great opportunity for an experienced 3nd line infrastructure/Network Engineer to join a small dedicated team and have the opportunity to lead and work on a number of projects. You will not be pigeonholed in this role, as the whole team works on everything together so the opportunity to develop your technical skills and experience is superb. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Position: Infrastructure Engineer / 3rd Line Support Location: Central London - HybridSalary: £50,000 to £55,000 plus On Call Payments - Up to £18,000 Benefits: Final Salary Pension, 75% Discounted Rail Travel This is a rare opportunity for an experienced 3rd line support engineer with strong experience in Networking, SD-WAN, Cloud Infrastructure (Azure or AWS) and Firewalls to join the UK arm of a major European company based in central London, close to Monument.The role will be a split between projects and 3rd line support. Projects will include:SD-WAN Migration from MPLS, Server cloud migration in Azure and network Improvements. The role will be split between office and home working with 2 to 3 days a week in the office.The offices are superb with amazing views over the Thames. What you will get : Competitive Salary Final Salary Pension 25 Days annual leave Company benefits and discounts including heavily discounted rail travel by up to 75% On call payments up to £18,000 per annum What are we looking for: You will have experience of working in a 3rd Line Support, Networking, and projects environment with technical experience in the following: Networking - SD-WAN Cloud Migrations from onsite infrastructure Networking and Wireless Networks - Cisco Meraki Office 365 SolarWinds Firewalls Veeam This is a great opportunity for an experienced 3nd line infrastructure/Network Engineer to join a small dedicated team and have the opportunity to lead and work on a number of projects. You will not be pigeonholed in this role, as the whole team works on everything together so the opportunity to develop your technical skills and experience is superb. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
A Senior 1st Line Infrastructure Support Engineer with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis. Since 1994, this company has been helping the global financial community to make informed decisions with high-quality securities reference data, corporate actions, end-of-day pricing and economic data services. This is a hybrid role between the first and second line within the Infrastructure Team. It is responsible for supporting and maintaining the company's IT systems with basic networking skills and providing efficient support to all business users. The ideal candidate for this position must possess at least two years of experience in network administration or equivalent. This is an excellent opportunity to progress your career with a well-established company! About the Role Working as part of the team, this position is responsible for 3 activities: 1) resolving any IT-related faults quickly and efficiently in line with SLAs, which includes a broad range of queries; 2) Using first-level networking skills, assisting in support of servers, switches, firewalls; 3) Support Active Directory (AD) on-premise and Azure. Your key role will be to provide end-user support and maintain computers, servers, and networks. You will be expected to grow by continually staying current on new best practices and technical advances or techniques. Key Responsibilities: Provide effective IT support services both onsite and remotely Ensure that all incidents are closed within service level agreement times Ensure that all installations are completed in a timely and professional fashion Maintaining computers, servers, and networks Meet deadlines as specified for each task Collaborate with customers and internal teams to ensure operational and service excellence is delivered and maintained Support and maintain Microsoft 365 Solutions and Google Workspace Solutions. Work with Computers, servers, and networks Escalate IT issues within the team where necessary Set-up and configuration of new laptops and desktops Installation of authorised software for laptops and desktops Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems Contribute to infrastructure and security policies, processes and procedures Install, maintain, and support new applications Work to SLA thresholds for incident(s), request(s), and problem(s) Performance monitoring as requested. Antivirus installation to desktops and laptops Report of faults within the helpdesk system Patch as required network and phones. Diagnose and resolve basic technical issues. Provide support for MAC computers. Provide support for mobile devices. Project-based weekend work for performing system upgrades. Perform any other reasonable duties consistent with the role as required. Required Experience: Technical certification in network admin or equivalent Demonstrated IT support and Infrastructure required 2 years minimum as a network administrator Desirable Experience: AAS, BSc Computer Science, Engineering CISCO or Watchguard Certification Certifications in Microsoft and/or Linux Servers Required Skills: CISCO Networks (switches and firewalls) Familiarity with Microsoft Servers 2012 and up Knowledge and experience with Microsoft 365 applications, Active Directory (legacy) and Azure, and Microsoft Windows Server Administration Use of Incident Management Systems such as FreshService Solid English communication skills, both verbal and written. Ability and desire to quickly learn new technologies and tools Ability to effectively respond to a dynamically changing work environment Able to understand and articulate short and long-term fixes to technical solutions Desirable Skills: Conscientious person with ability to pay close attention to details. Knowledge of and experience with Linux (Ubuntu, Red Hat, CentOS). Knowledge of and experience with AWS, Google Cloud. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Help Desk Technician, IT Support Specialist, Senior Network Engineer, System Administrator, IT Helpdesk Engineer, Technical Support Engineer, Senior First Line Support Analyst, Desktop Support Technician, and IT Service Desk Technician may also be considered. IND123
May 15, 2024
Full time
A Senior 1st Line Infrastructure Support Engineer with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis. Since 1994, this company has been helping the global financial community to make informed decisions with high-quality securities reference data, corporate actions, end-of-day pricing and economic data services. This is a hybrid role between the first and second line within the Infrastructure Team. It is responsible for supporting and maintaining the company's IT systems with basic networking skills and providing efficient support to all business users. The ideal candidate for this position must possess at least two years of experience in network administration or equivalent. This is an excellent opportunity to progress your career with a well-established company! About the Role Working as part of the team, this position is responsible for 3 activities: 1) resolving any IT-related faults quickly and efficiently in line with SLAs, which includes a broad range of queries; 2) Using first-level networking skills, assisting in support of servers, switches, firewalls; 3) Support Active Directory (AD) on-premise and Azure. Your key role will be to provide end-user support and maintain computers, servers, and networks. You will be expected to grow by continually staying current on new best practices and technical advances or techniques. Key Responsibilities: Provide effective IT support services both onsite and remotely Ensure that all incidents are closed within service level agreement times Ensure that all installations are completed in a timely and professional fashion Maintaining computers, servers, and networks Meet deadlines as specified for each task Collaborate with customers and internal teams to ensure operational and service excellence is delivered and maintained Support and maintain Microsoft 365 Solutions and Google Workspace Solutions. Work with Computers, servers, and networks Escalate IT issues within the team where necessary Set-up and configuration of new laptops and desktops Installation of authorised software for laptops and desktops Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems Contribute to infrastructure and security policies, processes and procedures Install, maintain, and support new applications Work to SLA thresholds for incident(s), request(s), and problem(s) Performance monitoring as requested. Antivirus installation to desktops and laptops Report of faults within the helpdesk system Patch as required network and phones. Diagnose and resolve basic technical issues. Provide support for MAC computers. Provide support for mobile devices. Project-based weekend work for performing system upgrades. Perform any other reasonable duties consistent with the role as required. Required Experience: Technical certification in network admin or equivalent Demonstrated IT support and Infrastructure required 2 years minimum as a network administrator Desirable Experience: AAS, BSc Computer Science, Engineering CISCO or Watchguard Certification Certifications in Microsoft and/or Linux Servers Required Skills: CISCO Networks (switches and firewalls) Familiarity with Microsoft Servers 2012 and up Knowledge and experience with Microsoft 365 applications, Active Directory (legacy) and Azure, and Microsoft Windows Server Administration Use of Incident Management Systems such as FreshService Solid English communication skills, both verbal and written. Ability and desire to quickly learn new technologies and tools Ability to effectively respond to a dynamically changing work environment Able to understand and articulate short and long-term fixes to technical solutions Desirable Skills: Conscientious person with ability to pay close attention to details. Knowledge of and experience with Linux (Ubuntu, Red Hat, CentOS). Knowledge of and experience with AWS, Google Cloud. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Help Desk Technician, IT Support Specialist, Senior Network Engineer, System Administrator, IT Helpdesk Engineer, Technical Support Engineer, Senior First Line Support Analyst, Desktop Support Technician, and IT Service Desk Technician may also be considered. IND123
Global Technology Solutions Ltd
Chippenham, Wiltshire
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Salt is recruiting a Citrix SME for a Local Government client in South London. This is a hybrid, inside IR35 rolling contract that will require you to work onsite twice per week. Previous experience in Local Government or the wider public sector is highly desirable. About the Role : Do you want to work as part of a dedicated team supporting Citrix XenDesktop and XenApp Servers for 4000+ colleagues across multiple organisations As a cloud and platform Lead you will be part of a multidisciplinary team with your focus on the User experience. It is expected that team members will have one or more technical specialism and also a good generalist knowledge and troubleshooting ability across all infrastructure components. It is key to this role that you have exceptional skills in Citrix and End User Compute technologies (AppV, Xenapp, application packaging and sequencing) You will need to act as a technical specialist to solve problems and act as a point of escalation for junior team members. You will be expected to design and deploy changes and upgrades to the environment. As an agile organisation you will be expected to work within virtual teams within the wider digital and IT department in the delivery of business projects. Provide out of hours support for the Cloud and Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential Technical Skills: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and manage the gold image build and life cycle. Application packaging: In-depth understanding of application packaging and delivery within a citrix environment with App-V technologies Infrastructure Expertise: Solid knowledge of Windows Server administration, Active Directory, virtualization technologies (like Hyper-V & VMware), networking concepts (DNS, DHCP), and PowerShell scripting. Troubleshooting and Problem-solving: Ability to diagnose and resolve complex Citrix issues efficiently. Security Best Practices: Understanding of security principles to configure and maintain a secure Citrix environment. Leadership Skills: Team Management: Experience leading and mentoring a team of Citrix & packaging engineers. Communication: Excellent communication skills to clearly explain technical concepts to both technical and non-technical audiences. Project Management: Proven ability to plan, execute, and monitor projects effectively. Strategic Thinking: Ability to develop and implement long-term strategies for optimising the Citrix environment and aligning it with business goals. Additional Desirable Skills: Citrix Certifications: Certifications like Citrix Certified Professional - Virtualization (CCP-V) Other Certifications: Microsoft MCSA or MCSE; AWS certifications Automation Skills: Experience with scripting languages (PowerShell) to automate Citrix tasks. Cloud Knowledge: Understanding of cloud-based Citrix deployments (Citrix Cloud). Applicants are welcome to send their CV to the Consultant leading the recruitment for this position. Harry Longman, .
May 15, 2024
Full time
Salt is recruiting a Citrix SME for a Local Government client in South London. This is a hybrid, inside IR35 rolling contract that will require you to work onsite twice per week. Previous experience in Local Government or the wider public sector is highly desirable. About the Role : Do you want to work as part of a dedicated team supporting Citrix XenDesktop and XenApp Servers for 4000+ colleagues across multiple organisations As a cloud and platform Lead you will be part of a multidisciplinary team with your focus on the User experience. It is expected that team members will have one or more technical specialism and also a good generalist knowledge and troubleshooting ability across all infrastructure components. It is key to this role that you have exceptional skills in Citrix and End User Compute technologies (AppV, Xenapp, application packaging and sequencing) You will need to act as a technical specialist to solve problems and act as a point of escalation for junior team members. You will be expected to design and deploy changes and upgrades to the environment. As an agile organisation you will be expected to work within virtual teams within the wider digital and IT department in the delivery of business projects. Provide out of hours support for the Cloud and Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential Technical Skills: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and manage the gold image build and life cycle. Application packaging: In-depth understanding of application packaging and delivery within a citrix environment with App-V technologies Infrastructure Expertise: Solid knowledge of Windows Server administration, Active Directory, virtualization technologies (like Hyper-V & VMware), networking concepts (DNS, DHCP), and PowerShell scripting. Troubleshooting and Problem-solving: Ability to diagnose and resolve complex Citrix issues efficiently. Security Best Practices: Understanding of security principles to configure and maintain a secure Citrix environment. Leadership Skills: Team Management: Experience leading and mentoring a team of Citrix & packaging engineers. Communication: Excellent communication skills to clearly explain technical concepts to both technical and non-technical audiences. Project Management: Proven ability to plan, execute, and monitor projects effectively. Strategic Thinking: Ability to develop and implement long-term strategies for optimising the Citrix environment and aligning it with business goals. Additional Desirable Skills: Citrix Certifications: Certifications like Citrix Certified Professional - Virtualization (CCP-V) Other Certifications: Microsoft MCSA or MCSE; AWS certifications Automation Skills: Experience with scripting languages (PowerShell) to automate Citrix tasks. Cloud Knowledge: Understanding of cloud-based Citrix deployments (Citrix Cloud). Applicants are welcome to send their CV to the Consultant leading the recruitment for this position. Harry Longman, .
1st & 2nd Line Support Engineer Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced 1st & 2nd Line Support Engineer to provide support onsite in a school in Hitchin. Requirements of the 1st & 2nd Line Support Engineer: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server / Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the 1st & 2nd Support Engineer: Provide 1st & 2nd Line of support for computing and the school s server and network infrastructure. Maintain asset and inventory register. Build and setup computers, set up emails and use Active Directory to manage and set up user accounts. Attend and manage incidents and problem tickets within SLA s, Supporting the teaching, operation teams and the pupils across the school. 1st & 2nd Line Support Engineer Hitchin - £22,000 to £30,000. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Erin-Mae McDonagh , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
May 14, 2024
Full time
1st & 2nd Line Support Engineer Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced 1st & 2nd Line Support Engineer to provide support onsite in a school in Hitchin. Requirements of the 1st & 2nd Line Support Engineer: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server / Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the 1st & 2nd Support Engineer: Provide 1st & 2nd Line of support for computing and the school s server and network infrastructure. Maintain asset and inventory register. Build and setup computers, set up emails and use Active Directory to manage and set up user accounts. Attend and manage incidents and problem tickets within SLA s, Supporting the teaching, operation teams and the pupils across the school. 1st & 2nd Line Support Engineer Hitchin - £22,000 to £30,000. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Erin-Mae McDonagh , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Fantastic opportunity to join a leading, growing business in Leicester on a permanent basis as an IT Infrastructure Engineer paying £45,000 + benefits. This is an onsite role. Responsibilities: - Analyse current IT infrastructure, applications, and data of acquired businesses, developing strategic plans for enhancing security measures and migration. - Plan and execute data and email migrations for acquired businesses, implementing Microsoft 365 services and applications. - Implement and enforce security policies for Microsoft 365 environment. - Maintain secure backup solutions for all company data. - Monitor, troubleshoot, and resolve issues related to Microsoft 365 services. - Provide technical support and guidance to end-users. - Document and maintain IT infrastructure architecture and procedures. - Configure and manage Microsoft 365 environment. - Provide training and support for Microsoft 365 users and administrators. - Monitor and evaluate performance, availability, and security of migrated infrastructure and applications. - Support selection and implementation of an ERP system across sites. Requirements: - Experience in IT integration within business acquisition context. - 3 years of experience as IT Infrastructure Engineer or similar role. - Minimum 2 years of experience in administering Microsoft 365 services and applications. - Experience with Cyber Essentials and Cyber Essentials Plus is desirable. - Knowledge of Microsoft 365 - Knowledge of cloud computing, networking, security, and backup technologies. - Strong troubleshooting and problem-solving skills. - Excellent communication and collaboration skills. Technical Environments: Windows 10, Office 365, Exchange/Outlook, Teams, Active directory, Sophos MDM, Jira (ITSM), Windows server 2012, 2016, VMware, VEEAM, Fortinet, VPN, TCP/IP, Wi-Fi
May 14, 2024
Full time
Fantastic opportunity to join a leading, growing business in Leicester on a permanent basis as an IT Infrastructure Engineer paying £45,000 + benefits. This is an onsite role. Responsibilities: - Analyse current IT infrastructure, applications, and data of acquired businesses, developing strategic plans for enhancing security measures and migration. - Plan and execute data and email migrations for acquired businesses, implementing Microsoft 365 services and applications. - Implement and enforce security policies for Microsoft 365 environment. - Maintain secure backup solutions for all company data. - Monitor, troubleshoot, and resolve issues related to Microsoft 365 services. - Provide technical support and guidance to end-users. - Document and maintain IT infrastructure architecture and procedures. - Configure and manage Microsoft 365 environment. - Provide training and support for Microsoft 365 users and administrators. - Monitor and evaluate performance, availability, and security of migrated infrastructure and applications. - Support selection and implementation of an ERP system across sites. Requirements: - Experience in IT integration within business acquisition context. - 3 years of experience as IT Infrastructure Engineer or similar role. - Minimum 2 years of experience in administering Microsoft 365 services and applications. - Experience with Cyber Essentials and Cyber Essentials Plus is desirable. - Knowledge of Microsoft 365 - Knowledge of cloud computing, networking, security, and backup technologies. - Strong troubleshooting and problem-solving skills. - Excellent communication and collaboration skills. Technical Environments: Windows 10, Office 365, Exchange/Outlook, Teams, Active directory, Sophos MDM, Jira (ITSM), Windows server 2012, 2016, VMware, VEEAM, Fortinet, VPN, TCP/IP, Wi-Fi
Due to expansion, Next Generation are currently recruiting for an Infrastructure Engineer to work with a leading global manufacturer who produce machined components supplying predominantly into the energy industries. As the Infrastructure Engineer you will be responsible for the day-to-day operation and long-term planning of onsite infrastructure, this will involve: LAN components and liaising with WAN providers; physical and virtual server environments, storage and print infrastructure & end user compute. The following shifts are available for the Infrastructure Engineer: Monday - Friday (Days) What s on offer for the Infrastructure Engineer: £45,000 - £50,000 p.a. Benefits for the Infrastructure Engineer: 34 days holiday (including bank holidays) Employee Assistance Programme Free parking Free uniform Free drinks Pension Scheme Death in service x2 annual salary Staff referral programme Development opportunities Duties of the Infrastructure Engineer: Implement and maintain the site Physical & virtual Server infrastructure. Manage all LAN components including switching, wired and wireless networks; Virtual environments and end user compute estate. Ensure all equipment is suitably protected with appropriate security control measures and support initiative working towards CE+. Own the management of vulnerabilities and all necessary patching. Maintain and regularly support testing of IT and site wide DR/BCP plans. Support incremental security improvements. Ensure that users/profiles and licenses are managed in an accurate and timely manner. Maintain accurate records across projects and service items, updating the service desk solution updating tickets and reporting performance. The successful candidate for the Infrastructure Engineers position will have the following experience: Excellent communication & influencing skills; able to demonstrate successful engagement with customers/suppliers at all levels. Ability to work to work collaboratively with colleagues and other team members. Able to demonstrate expertise across LAN/VLAN networking and switch configuration; demonstrable knowledge of Meraki Wireless solutions would be helpful. Skilled in the use and deployment of Windows Server and AD; VMWare; Veeam At least a basic understanding and of networking principles and LAN switching. Ability to demonstrate this would be advantageous. Understanding of security controls and requirements for Cyber Essentials+. Microsoft, CompTIA or similar level of qualification would advantageous. Possess or be able to obtain clearance through DBS checks. Candidates must already have the right to work in the UK without restrictions/sponsorship. Expected to comply with the Company s Policies and supporting documentation in respect of Data Protection, Information Security and Confidentiality. Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion. By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy. Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move.
May 14, 2024
Full time
Due to expansion, Next Generation are currently recruiting for an Infrastructure Engineer to work with a leading global manufacturer who produce machined components supplying predominantly into the energy industries. As the Infrastructure Engineer you will be responsible for the day-to-day operation and long-term planning of onsite infrastructure, this will involve: LAN components and liaising with WAN providers; physical and virtual server environments, storage and print infrastructure & end user compute. The following shifts are available for the Infrastructure Engineer: Monday - Friday (Days) What s on offer for the Infrastructure Engineer: £45,000 - £50,000 p.a. Benefits for the Infrastructure Engineer: 34 days holiday (including bank holidays) Employee Assistance Programme Free parking Free uniform Free drinks Pension Scheme Death in service x2 annual salary Staff referral programme Development opportunities Duties of the Infrastructure Engineer: Implement and maintain the site Physical & virtual Server infrastructure. Manage all LAN components including switching, wired and wireless networks; Virtual environments and end user compute estate. Ensure all equipment is suitably protected with appropriate security control measures and support initiative working towards CE+. Own the management of vulnerabilities and all necessary patching. Maintain and regularly support testing of IT and site wide DR/BCP plans. Support incremental security improvements. Ensure that users/profiles and licenses are managed in an accurate and timely manner. Maintain accurate records across projects and service items, updating the service desk solution updating tickets and reporting performance. The successful candidate for the Infrastructure Engineers position will have the following experience: Excellent communication & influencing skills; able to demonstrate successful engagement with customers/suppliers at all levels. Ability to work to work collaboratively with colleagues and other team members. Able to demonstrate expertise across LAN/VLAN networking and switch configuration; demonstrable knowledge of Meraki Wireless solutions would be helpful. Skilled in the use and deployment of Windows Server and AD; VMWare; Veeam At least a basic understanding and of networking principles and LAN switching. Ability to demonstrate this would be advantageous. Understanding of security controls and requirements for Cyber Essentials+. Microsoft, CompTIA or similar level of qualification would advantageous. Possess or be able to obtain clearance through DBS checks. Candidates must already have the right to work in the UK without restrictions/sponsorship. Expected to comply with the Company s Policies and supporting documentation in respect of Data Protection, Information Security and Confidentiality. Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion. By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy. Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move.
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Regional AV Engineer and Events (Manchester) Manchester/Leeds /Birmingham salary up to £45,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Regional AV Engineer and Events to be a key part of our Regional teamonsite at a leading multinational professional services network.The ideal candidate will be based in Manchester and supporting the reguion in Manchester Birmingham and Ledds offices Supporting service agreements in other regions as required Liaise with the client IT / FM teams to agree any additional daily tasks and activities Locate faults or problems and provide solutions on a second / third line basis Ability to provide systems work around in the event of failures Ensure fault tickets are logged via SNOW and resolved within SLA. Work with Engineering to ensure the M&E and fabric of meeting rooms is maintained. Be fully competent in Digital AV environments. IT literate, understand network architecture and structured cable infrastructures. Adhere to client IT room standards while working in the AV cabinets Develop on site AV support mechanism / processes in conjunction with client IT / FM teams Manage onsite support deliverables Proactively train and support end users as required Provide real time in room support for AV / UC related issues Fault handling and tracking of all AV related fault tickets raised via SNOW through to resolution Track and manage all AV / Event requests via SNOW & AV mail box Troubleshoot AV and MTR related technology issues Locate faults or problems and provide solutions on a first /second line basis as well as work around, if problem is critical Regular room / systems checks as required Ensure all equipment faults and requests are reported via onsite procedures Manage equipment repairs and implement critical spares as required Support / manage software / firmware updates once instructed / change control Provide a meet & greet service as required to assist all VIP meetings and for clients who require a technician to help connect audio and video (virtually and in room as required) Generate daily reports and contact VIP clients to establish full nature of meeting & requirements equipment / meeting room set ups as required Provide support on an individual basis to users at all levels of seniority on audio visual equipment, connectivity and applications where appropriate Direct & manage all onsite events within large presentation spaces Work closely with offsite events team to ensure all event requirements are captured and managed effectively for both onsite and offsite events throughout as required Provide white glove service that manages technical logistics for large complex events, Town halls, special events, and VIP's video meetings Benefits: 3% pension contribution (After 6 months probationary Period) 23 days holiday in first year Death in service (3x Annual Salary) Private medical insurance (After 6 months probationary period) Working for a company who has the infrastructure and resource to deliver the solutionsthey sell, Cutting edge video conferencing solutions Join a company who will value you and your opinions
May 13, 2024
Full time
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Regional AV Engineer and Events (Manchester) Manchester/Leeds /Birmingham salary up to £45,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Regional AV Engineer and Events to be a key part of our Regional teamonsite at a leading multinational professional services network.The ideal candidate will be based in Manchester and supporting the reguion in Manchester Birmingham and Ledds offices Supporting service agreements in other regions as required Liaise with the client IT / FM teams to agree any additional daily tasks and activities Locate faults or problems and provide solutions on a second / third line basis Ability to provide systems work around in the event of failures Ensure fault tickets are logged via SNOW and resolved within SLA. Work with Engineering to ensure the M&E and fabric of meeting rooms is maintained. Be fully competent in Digital AV environments. IT literate, understand network architecture and structured cable infrastructures. Adhere to client IT room standards while working in the AV cabinets Develop on site AV support mechanism / processes in conjunction with client IT / FM teams Manage onsite support deliverables Proactively train and support end users as required Provide real time in room support for AV / UC related issues Fault handling and tracking of all AV related fault tickets raised via SNOW through to resolution Track and manage all AV / Event requests via SNOW & AV mail box Troubleshoot AV and MTR related technology issues Locate faults or problems and provide solutions on a first /second line basis as well as work around, if problem is critical Regular room / systems checks as required Ensure all equipment faults and requests are reported via onsite procedures Manage equipment repairs and implement critical spares as required Support / manage software / firmware updates once instructed / change control Provide a meet & greet service as required to assist all VIP meetings and for clients who require a technician to help connect audio and video (virtually and in room as required) Generate daily reports and contact VIP clients to establish full nature of meeting & requirements equipment / meeting room set ups as required Provide support on an individual basis to users at all levels of seniority on audio visual equipment, connectivity and applications where appropriate Direct & manage all onsite events within large presentation spaces Work closely with offsite events team to ensure all event requirements are captured and managed effectively for both onsite and offsite events throughout as required Provide white glove service that manages technical logistics for large complex events, Town halls, special events, and VIP's video meetings Benefits: 3% pension contribution (After 6 months probationary Period) 23 days holiday in first year Death in service (3x Annual Salary) Private medical insurance (After 6 months probationary period) Working for a company who has the infrastructure and resource to deliver the solutionsthey sell, Cutting edge video conferencing solutions Join a company who will value you and your opinions
Role: NSX-T Engineer Location: Onsite in Farnborough Rate: circa £550 per day inside ir35 We are looking for an experienced DV cleared NSX-T Engineer to join our client replacing a large complex Enterprise infrastructure. You will be a skilled Network Engineer with expertise in VMware NSX-T, F5 and VMware AVI within a Hyperconverged Infrastructure environment (HCI), Role and Responsibilities + Design, implement, and maintain network architectures and solutions using NSX-T, AVI + Lead the deployment and configuration of NSX-T components. Key Skills + VMWare NSX-T + VMware AVI Load Balancers + DV clearance If you are interested in discussing this NSX-T Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
May 13, 2024
Contractor
Role: NSX-T Engineer Location: Onsite in Farnborough Rate: circa £550 per day inside ir35 We are looking for an experienced DV cleared NSX-T Engineer to join our client replacing a large complex Enterprise infrastructure. You will be a skilled Network Engineer with expertise in VMware NSX-T, F5 and VMware AVI within a Hyperconverged Infrastructure environment (HCI), Role and Responsibilities + Design, implement, and maintain network architectures and solutions using NSX-T, AVI + Lead the deployment and configuration of NSX-T components. Key Skills + VMWare NSX-T + VMware AVI Load Balancers + DV clearance If you are interested in discussing this NSX-T Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
May 13, 2024
Full time
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
Job Title: Infrastructure Operations Service Lead Role Type: Perm Location: Hybrid (Onsite once a fortnight) Salary: Competitive Are you a hands-on DevOps engineer fuelled by the thrill of troubleshooting and the challenge of reverse engineering? We're seeking an exceptional individual with a deep-rooted passion for unravelling complex problems and optimizing operational efficiency. As an Infrastructure Operational Service Lead, you'll be at the forefront of our dynamic team, harnessing your extensive knowledge across a spectrum of technologies to ensure our infrastructure operates seamlessly. Requirements: Proficiency in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and scripting automation. Strong understanding of DevOps practices and Infrastructure as Code. Experience with Application CI/CD workflows using Azure DevOps and/or Jenkins. Thorough grasp of cloud security principles, especially within the Azure environment. Familiarity with java-based microservices platforms running in containers. Responsibilities: Serve as the primary escalation point for live incidents, demonstrating poise under pressure. Identify and troubleshoot issues in live environments, employing your analytical prowess. Lead live incident meetings, effectively triaging and steering resolutions. Own and drive the resolution process for live incidents, ensuring swift restoration. Review live change requests, assessing their platform impact meticulously. Manage both technical and non-technical stakeholders adeptly, fostering collaboration. Design and implement automated solutions to streamline manual processes in our Live Service. Execute a comprehensive range of DevOps tasks, setting and enforcing standards and best practices. Efficiently manage the support rota, ensuring round-the-clock coverage. Provide mentorship and guidance to team members, fostering a culture of growth and excellence. Essential: Minimum of 12 years of experience in the field, demonstrating a track record of leadership and technical prowess. SC Clearance or eligibility to be SC Cleared. If you're ready to embark on a rewarding journey where your expertise makes a tangible impact, apply now!
May 12, 2024
Full time
Job Title: Infrastructure Operations Service Lead Role Type: Perm Location: Hybrid (Onsite once a fortnight) Salary: Competitive Are you a hands-on DevOps engineer fuelled by the thrill of troubleshooting and the challenge of reverse engineering? We're seeking an exceptional individual with a deep-rooted passion for unravelling complex problems and optimizing operational efficiency. As an Infrastructure Operational Service Lead, you'll be at the forefront of our dynamic team, harnessing your extensive knowledge across a spectrum of technologies to ensure our infrastructure operates seamlessly. Requirements: Proficiency in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and scripting automation. Strong understanding of DevOps practices and Infrastructure as Code. Experience with Application CI/CD workflows using Azure DevOps and/or Jenkins. Thorough grasp of cloud security principles, especially within the Azure environment. Familiarity with java-based microservices platforms running in containers. Responsibilities: Serve as the primary escalation point for live incidents, demonstrating poise under pressure. Identify and troubleshoot issues in live environments, employing your analytical prowess. Lead live incident meetings, effectively triaging and steering resolutions. Own and drive the resolution process for live incidents, ensuring swift restoration. Review live change requests, assessing their platform impact meticulously. Manage both technical and non-technical stakeholders adeptly, fostering collaboration. Design and implement automated solutions to streamline manual processes in our Live Service. Execute a comprehensive range of DevOps tasks, setting and enforcing standards and best practices. Efficiently manage the support rota, ensuring round-the-clock coverage. Provide mentorship and guidance to team members, fostering a culture of growth and excellence. Essential: Minimum of 12 years of experience in the field, demonstrating a track record of leadership and technical prowess. SC Clearance or eligibility to be SC Cleared. If you're ready to embark on a rewarding journey where your expertise makes a tangible impact, apply now!
System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours - Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the role is commutable from Mersey side, Cheshire or Manchester regions and is an office and site based position, with some remote working available.Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education as well as coaching team members to the best of their ability and you'll have a responsibility to train others too. About them; Our client is revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward!They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and communicate digitally and the Network Engineer, will play a pivotal role in the process. About you? As a Systems/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure.You must be upskilled to 3rd line experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based queires. You must have experience with Network Infrastructure and installation/configuration. From deploying technologies to ensuring seamless connectivity, you'll be instrumental in maintaining the systems and hardware for their substantial customer base. You should be a team player, willing to bring new and fresh ideas to the department, able to work well with in a team, being able to motivate yourself and others along the way. You'll need to be able to prioritise and reprioritise quickly, working to strict timeframes and able to manage in a pressurised environment. Allow flexibility, whilst our client is happy for you to pick your working hours between Monday - Friday, we also ask for you to remain flexible around customer needs when on site too. Key Responsibilities: Design, configure, and maintain network infrastructure components:Providing 1st 2nd and 3rd line support. Install and configure network switches, routers, Wi-Fi networks and firewalls. Set up & Support clients with applications such as Microsoft 365. Install and administrate servers, laptops and PCs including operating systems and applications. Configure and administrate of the Network Attached Storage (NAS) data appliances. Perform system backups and recovery Implement network security measures to safeguard against cyber threats. Monitor network performance and troubleshoot issues to ensure maximum uptime. Working closely across all divisions, help desk, sales, and provisions to implement new technologies and initiatives. Hands on experience required to complete the role: Proficiency in networking protocols and technologies (LAN, WAN, VPN). Configuring DHCP and DNS. End user management - Local PC Configurations, (MACD) Experience and understanding of network cabling and rack design - Including the configuration of switches and routers. Understanding of incidents and service requests (network including LAN, ADSL, FTTC, FTTP, ETHERNET, ECT). Virtualisation software (Hyper-V) - using/managing VMs. Enterprise server operating systems (OS) (Windows Server 2012R2& Linux). Microsoft 365, exchange on-line, SharePoint and Azure. NAS - monitoring and storage assignments. Hands-on experience with network equipment (routers, switches, firewalls) from leading vendors. Strong analytical and problem-solving skills with a proactive approach to challenges. Excellent communication and interpersonal skills, as well as a great customer service manner. Additional information and what's on offer? Offering genuine flexible working, diversity, and inclusion within the team. You will be joining a small technical team, where you can make your mark and look to progress and further develop your skills and leadership. Company hotel credit card Here, you'll have the opportunity to work with industry experts, tackle complex challenges, and make a meaningful impact. 28 days holiday rising with service and including bank holidays Pension scheme Onsite parking Pool vehicles - 24 hours use Expensed mileage and lunch Should you wish to apply for the role or want to learn a little more about it, you can contact Josie Evans, at
May 12, 2024
Full time
System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours - Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the role is commutable from Mersey side, Cheshire or Manchester regions and is an office and site based position, with some remote working available.Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education as well as coaching team members to the best of their ability and you'll have a responsibility to train others too. About them; Our client is revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward!They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and communicate digitally and the Network Engineer, will play a pivotal role in the process. About you? As a Systems/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure.You must be upskilled to 3rd line experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based queires. You must have experience with Network Infrastructure and installation/configuration. From deploying technologies to ensuring seamless connectivity, you'll be instrumental in maintaining the systems and hardware for their substantial customer base. You should be a team player, willing to bring new and fresh ideas to the department, able to work well with in a team, being able to motivate yourself and others along the way. You'll need to be able to prioritise and reprioritise quickly, working to strict timeframes and able to manage in a pressurised environment. Allow flexibility, whilst our client is happy for you to pick your working hours between Monday - Friday, we also ask for you to remain flexible around customer needs when on site too. Key Responsibilities: Design, configure, and maintain network infrastructure components:Providing 1st 2nd and 3rd line support. Install and configure network switches, routers, Wi-Fi networks and firewalls. Set up & Support clients with applications such as Microsoft 365. Install and administrate servers, laptops and PCs including operating systems and applications. Configure and administrate of the Network Attached Storage (NAS) data appliances. Perform system backups and recovery Implement network security measures to safeguard against cyber threats. Monitor network performance and troubleshoot issues to ensure maximum uptime. Working closely across all divisions, help desk, sales, and provisions to implement new technologies and initiatives. Hands on experience required to complete the role: Proficiency in networking protocols and technologies (LAN, WAN, VPN). Configuring DHCP and DNS. End user management - Local PC Configurations, (MACD) Experience and understanding of network cabling and rack design - Including the configuration of switches and routers. Understanding of incidents and service requests (network including LAN, ADSL, FTTC, FTTP, ETHERNET, ECT). Virtualisation software (Hyper-V) - using/managing VMs. Enterprise server operating systems (OS) (Windows Server 2012R2& Linux). Microsoft 365, exchange on-line, SharePoint and Azure. NAS - monitoring and storage assignments. Hands-on experience with network equipment (routers, switches, firewalls) from leading vendors. Strong analytical and problem-solving skills with a proactive approach to challenges. Excellent communication and interpersonal skills, as well as a great customer service manner. Additional information and what's on offer? Offering genuine flexible working, diversity, and inclusion within the team. You will be joining a small technical team, where you can make your mark and look to progress and further develop your skills and leadership. Company hotel credit card Here, you'll have the opportunity to work with industry experts, tackle complex challenges, and make a meaningful impact. 28 days holiday rising with service and including bank holidays Pension scheme Onsite parking Pool vehicles - 24 hours use Expensed mileage and lunch Should you wish to apply for the role or want to learn a little more about it, you can contact Josie Evans, at
Role: Data Centre Technician Rate: £300.00 Duration: 3 x Months with opportunity to extend Location: onsite Slough This role is a unique opportunity to work in some of the most cutting edge data centers in the world and contribute to their operational excellence. Our data centers are large-scale high-density centers where you will be working to make us the most customer centric company on earth. A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. This position requires candidates to be self-starters and highly motivated. The candidate may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). Team Members will be working in multifunctional environment and must be able to communicate and promote cross-team functionality. The position is full time and shift based, operating on a 24 7 rotation. The ideal candidate is someone with hands-on hardware experience. Responsibilities: • Work and meet SLA's against assigned trouble tickets via a directed workflow. • First line touch point for hardware troubleshooting and technical issues. • Perform regular server hardware repairs including drives and motherboards replacements. • Carry out routine network, server hardware and software related repairs. • Work with cross-functional teams on a regular basis. • Adhere to security and safety best practices. • Participate in Data Center engineering operations events. • Participate in daily/weekly team meetings. • Identify and help create process improvements relevant to the data center environment. • Interact with third party vendors & contractors. • Support the development of other team members Basic qualifications • 2+ years of technical experience. • Intermediate knowledge of computer hardware systems. • Excellent communication skills, both written and verbal. • Ability to work well with others in a team environment, displaying excellent time management skills. • Ability to take direction from both a directed work system and/or a team lead. Preferred qualifications • Basic knowledge of Linux is an advantage. • Basic knowledge of networking is an advantage. • Experience with one of the following connection protocols/technologies: SSH, TELNET, IPMI, LILO If you interested please apply or send your CV to
May 11, 2024
Full time
Role: Data Centre Technician Rate: £300.00 Duration: 3 x Months with opportunity to extend Location: onsite Slough This role is a unique opportunity to work in some of the most cutting edge data centers in the world and contribute to their operational excellence. Our data centers are large-scale high-density centers where you will be working to make us the most customer centric company on earth. A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. This position requires candidates to be self-starters and highly motivated. The candidate may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). Team Members will be working in multifunctional environment and must be able to communicate and promote cross-team functionality. The position is full time and shift based, operating on a 24 7 rotation. The ideal candidate is someone with hands-on hardware experience. Responsibilities: • Work and meet SLA's against assigned trouble tickets via a directed workflow. • First line touch point for hardware troubleshooting and technical issues. • Perform regular server hardware repairs including drives and motherboards replacements. • Carry out routine network, server hardware and software related repairs. • Work with cross-functional teams on a regular basis. • Adhere to security and safety best practices. • Participate in Data Center engineering operations events. • Participate in daily/weekly team meetings. • Identify and help create process improvements relevant to the data center environment. • Interact with third party vendors & contractors. • Support the development of other team members Basic qualifications • 2+ years of technical experience. • Intermediate knowledge of computer hardware systems. • Excellent communication skills, both written and verbal. • Ability to work well with others in a team environment, displaying excellent time management skills. • Ability to take direction from both a directed work system and/or a team lead. Preferred qualifications • Basic knowledge of Linux is an advantage. • Basic knowledge of networking is an advantage. • Experience with one of the following connection protocols/technologies: SSH, TELNET, IPMI, LILO If you interested please apply or send your CV to
2nd line support engineer Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls Fortigate • Switches Cisco Nexus/FortiSwitch • Servers HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation VMware, • Storage Nutanix • Backup Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the systems and set up • Work with the Infrastructure Manager to Monitor resource load by client in order to gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and Root Cause Analysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up to date knowledge of the latest technological developments and key infrastructure vendors to promote new products and services or complimentary technologies, either internally or for the existing customer base • Coordinate upgrades to infrastructure, data centres and client services • Define on-boarding processes for the migration of new client contracts, including the assignment of required technical resources Must have a UK driving license and car as site visits will be required. If you are interested, please send across your latest CV.
May 11, 2024
Full time
2nd line support engineer Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls Fortigate • Switches Cisco Nexus/FortiSwitch • Servers HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation VMware, • Storage Nutanix • Backup Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the systems and set up • Work with the Infrastructure Manager to Monitor resource load by client in order to gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and Root Cause Analysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up to date knowledge of the latest technological developments and key infrastructure vendors to promote new products and services or complimentary technologies, either internally or for the existing customer base • Coordinate upgrades to infrastructure, data centres and client services • Define on-boarding processes for the migration of new client contracts, including the assignment of required technical resources Must have a UK driving license and car as site visits will be required. If you are interested, please send across your latest CV.
IT Systems Engineer We are currently seeking a skilled and experienced IT Systems Engineer to join our clients dynamic team. As an IT Systems Engineer, you will play a crucial role in maintaining and optimizing their IT infrastructure. This is a part-time position, requiring 3 days a week onsite at their Hemel Hempstead location. Responsibilities: Systems Administration : Manage and maintain both Linux (Ubuntu) and Windows Server environments to ensure optimal performance and reliability. Cloud Services : Proficiency in managing and deploying solutions on Azure Infrastructure, including but not limited to virtual machines, networking, and storage. Office 365 : Administer and support Office 365 applications and services, ensuring seamless collaboration and communication within the organization. Active Directory: Manage and troubleshoot Active Directory services, including user accounts, group policies, and security settings. Technical Support : Provide technical support to end-users, addressing hardware and software issues promptly and effectively. Infrastructure Optimization: Proactively identify opportunities to enhance the efficiency and effectiveness of our IT systems. Qualifications and Skills: Minimum of 3 years of experience as an IT Systems Engineer. Proficient in Linux (Ubuntu) and Windows Server administration. Hands-on experience with Azure Infrastructure and Office 365. Strong knowledge of Active Directory and related services. Excellent troubleshooting and problem-solving skills. Effective communication skills and the ability to work collaboratively. Working Conditions: This role is based in Hemel Hempstead and requires onsite presence for 3 days a week. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
May 11, 2024
Full time
IT Systems Engineer We are currently seeking a skilled and experienced IT Systems Engineer to join our clients dynamic team. As an IT Systems Engineer, you will play a crucial role in maintaining and optimizing their IT infrastructure. This is a part-time position, requiring 3 days a week onsite at their Hemel Hempstead location. Responsibilities: Systems Administration : Manage and maintain both Linux (Ubuntu) and Windows Server environments to ensure optimal performance and reliability. Cloud Services : Proficiency in managing and deploying solutions on Azure Infrastructure, including but not limited to virtual machines, networking, and storage. Office 365 : Administer and support Office 365 applications and services, ensuring seamless collaboration and communication within the organization. Active Directory: Manage and troubleshoot Active Directory services, including user accounts, group policies, and security settings. Technical Support : Provide technical support to end-users, addressing hardware and software issues promptly and effectively. Infrastructure Optimization: Proactively identify opportunities to enhance the efficiency and effectiveness of our IT systems. Qualifications and Skills: Minimum of 3 years of experience as an IT Systems Engineer. Proficient in Linux (Ubuntu) and Windows Server administration. Hands-on experience with Azure Infrastructure and Office 365. Strong knowledge of Active Directory and related services. Excellent troubleshooting and problem-solving skills. Effective communication skills and the ability to work collaboratively. Working Conditions: This role is based in Hemel Hempstead and requires onsite presence for 3 days a week. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.