Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
We Do Group are delighted to be supporting a manufacturing business in East Sussex, recruiting a temporary Assistant Accountant to take control of the day to day processing of transactions for Head Office cost centres. The role is focussed around accruals, prepayments, booking invoices, making payments, processing journals, intercompany transactions and will suit a hands-on doer who has ideally worked in a PLC environment previously. Hybrid: Tues, Wed, Thurs in office. Mon & Fri from home Duration : 2-3 months (potential extension/perm) Rate: £300-400 per day (inside IR35 via umbrella company) The Role Responsibility for the bookkeeping of PLC entity and holding company accounts, including purchase ledger, sales ledger, fixed assets, etc Key contact for suppliers/internal staff responsible for suppliers to ensure invoices are received and processed on a timely basis Key contact with Intercompany finance managers answering any ad-hoc queries Raise monthly intercompany charges Intercompany trading - review and follow up of monthly reconciliations Assisting in production of the PLC and holding company management accounts for review by the Group Financial Reporting Manager Supporting the Group Financial Reporting Manager in preparing schedules for the consolidated management accounts Your Profile Hands on Assistant Accountant Experience ideally gained within Head Office / PLC environment Effective communicator - written & verbal Good working knowledge of MS Excel Available on short notice for a 2-3 month temporary assignment
May 11, 2024
Full time
We Do Group are delighted to be supporting a manufacturing business in East Sussex, recruiting a temporary Assistant Accountant to take control of the day to day processing of transactions for Head Office cost centres. The role is focussed around accruals, prepayments, booking invoices, making payments, processing journals, intercompany transactions and will suit a hands-on doer who has ideally worked in a PLC environment previously. Hybrid: Tues, Wed, Thurs in office. Mon & Fri from home Duration : 2-3 months (potential extension/perm) Rate: £300-400 per day (inside IR35 via umbrella company) The Role Responsibility for the bookkeeping of PLC entity and holding company accounts, including purchase ledger, sales ledger, fixed assets, etc Key contact for suppliers/internal staff responsible for suppliers to ensure invoices are received and processed on a timely basis Key contact with Intercompany finance managers answering any ad-hoc queries Raise monthly intercompany charges Intercompany trading - review and follow up of monthly reconciliations Assisting in production of the PLC and holding company management accounts for review by the Group Financial Reporting Manager Supporting the Group Financial Reporting Manager in preparing schedules for the consolidated management accounts Your Profile Hands on Assistant Accountant Experience ideally gained within Head Office / PLC environment Effective communicator - written & verbal Good working knowledge of MS Excel Available on short notice for a 2-3 month temporary assignment
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our biggest asset is our people, so our Audit Resourcing Directorate are focused on ensuring we have the right people working together to deliver the best results, whilst providing space for us all to deliver quality work and reach our potential. They use their specialist expertise to ensure we enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is a great opportunity for someone looking to further their career in professional services resource management as part of an expanding team, and we are looking for an experienced manager to join our Audit Resourcing Directorate (ARD) to provide day to day oversight of our offshore operations, whilst also supporting our strategy for future requirements. It is an exciting time to be part of the ARD, and we are looking for someone who is able to get involved and work with the team to achieve the next level of resource planning. In this busy and rewarding role you'll also: Support the Director of Resourcing Transformation and Senior Manager who reports to the Audit Executive, managing a range of varied projects from inception to completion. Support on project management. Finance responsibility for the management of end-to-end billing and finance to ensure seamless day to day operations. Work in a fast paced and changing environment, assisting in optimising distribution of workload and deployment of staff, maximising profitability, and chargeable hours, while balancing the impact on employee engagement fulfilling the People Proposition Interpret, analyse, and interrogate management Information (MI) to provide trends, make connections and spot opportunities to improve profitability and people experience on engagements. Support and help implement our new alternative resourcing model including governance. Managing our resource management and operations of offshore teams. Work with our UK resourcing teams to provide a seamless approach to resourcing requirements. Ensure systems are working appropriately, proactively suggest enhancements and improvements to current ways of working. Ensure that all reporting requirements are delivered, and regulatory responses are met. You'll be someone with: Excellent organisational and project management skills Excellent influencing, relationship building and communication skills. Confidence in engaging independently and working with a variety of stakeholders. Strong ability to manage multiple projects and priorities simultaneously. The ability to work both independently and collaboratively as part of cross stream teams and be able to use your initiative. Highly proficient at Microsoft Office applications especially Advanced Excel. Previous offshore resource and finance management experience desirable but not required. Previous experience of working within professional services or Audit desirable Previous experience working with Power BI data to create interactive dashboards desirable. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpo
May 11, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our biggest asset is our people, so our Audit Resourcing Directorate are focused on ensuring we have the right people working together to deliver the best results, whilst providing space for us all to deliver quality work and reach our potential. They use their specialist expertise to ensure we enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is a great opportunity for someone looking to further their career in professional services resource management as part of an expanding team, and we are looking for an experienced manager to join our Audit Resourcing Directorate (ARD) to provide day to day oversight of our offshore operations, whilst also supporting our strategy for future requirements. It is an exciting time to be part of the ARD, and we are looking for someone who is able to get involved and work with the team to achieve the next level of resource planning. In this busy and rewarding role you'll also: Support the Director of Resourcing Transformation and Senior Manager who reports to the Audit Executive, managing a range of varied projects from inception to completion. Support on project management. Finance responsibility for the management of end-to-end billing and finance to ensure seamless day to day operations. Work in a fast paced and changing environment, assisting in optimising distribution of workload and deployment of staff, maximising profitability, and chargeable hours, while balancing the impact on employee engagement fulfilling the People Proposition Interpret, analyse, and interrogate management Information (MI) to provide trends, make connections and spot opportunities to improve profitability and people experience on engagements. Support and help implement our new alternative resourcing model including governance. Managing our resource management and operations of offshore teams. Work with our UK resourcing teams to provide a seamless approach to resourcing requirements. Ensure systems are working appropriately, proactively suggest enhancements and improvements to current ways of working. Ensure that all reporting requirements are delivered, and regulatory responses are met. You'll be someone with: Excellent organisational and project management skills Excellent influencing, relationship building and communication skills. Confidence in engaging independently and working with a variety of stakeholders. Strong ability to manage multiple projects and priorities simultaneously. The ability to work both independently and collaboratively as part of cross stream teams and be able to use your initiative. Highly proficient at Microsoft Office applications especially Advanced Excel. Previous offshore resource and finance management experience desirable but not required. Previous experience of working within professional services or Audit desirable Previous experience working with Power BI data to create interactive dashboards desirable. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpo
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
May 11, 2024
Full time
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our biggest asset is our people, so our Audit Resourcing Directorate are focused on ensuring we have the right people working together to deliver the best results, whilst providing space for us all to deliver quality work and reach our potential. They use their specialist expertise to ensure we enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. In this pivotal role within our Audit Resourcing Directorate, you will be instrumental in aligning the resource requirements between our Audit practice and Tax and Advisory Streams to enable accurate forecasting of cross stream requirements in line with the strategic objectives of the business, whilst also supporting the embedding of the Audit Streams new resource solution, Dayshape. You'll be someone with: Proven experience in operational and resource management Strong communication skills, with the confidence to deliver key messages to a range of stakeholders Commercial approach - being able to focus on the key needs of the stream An inquisitive mindset, keeping up to date with industry changes and adapting to changes in technology. Ability to build and articulate a story from underlying data Competency in IT (MS Outlook, Word, PowerPoint & Excel) While not vital it would be an additional bonus to have: Experience working in a professional services environment An understanding of the financial audit process Knowledge of Dayshape You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our biggest asset is our people, so our Audit Resourcing Directorate are focused on ensuring we have the right people working together to deliver the best results, whilst providing space for us all to deliver quality work and reach our potential. They use their specialist expertise to ensure we enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. In this pivotal role within our Audit Resourcing Directorate, you will be instrumental in aligning the resource requirements between our Audit practice and Tax and Advisory Streams to enable accurate forecasting of cross stream requirements in line with the strategic objectives of the business, whilst also supporting the embedding of the Audit Streams new resource solution, Dayshape. You'll be someone with: Proven experience in operational and resource management Strong communication skills, with the confidence to deliver key messages to a range of stakeholders Commercial approach - being able to focus on the key needs of the stream An inquisitive mindset, keeping up to date with industry changes and adapting to changes in technology. Ability to build and articulate a story from underlying data Competency in IT (MS Outlook, Word, PowerPoint & Excel) While not vital it would be an additional bonus to have: Experience working in a professional services environment An understanding of the financial audit process Knowledge of Dayshape You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Sales Assistant- Full Time! No Industry Experience Required Don't just settle for an average career! Bring your drive, enthusiasm and passion to our clients sales and marketing company and they will give you the best mentoring in the business for you to be a success throughout this year and beyond. They need enthusiastic, ambitious and friendly people to join their fantastic sales and customer service network to help them expand even further and cope with the client demand! Last year was booming and our client would love for YOU to join their success throughout 2024 and beyond. An immediate start is available. You must be over the age of 18 to apply to this role and as meetings are held face to face in the office on a daily basis, you must be willing to commute to their office if you want to attend meetings. What's involved: Being the front line of their dynamic sales and customer service network Representing some of the well known brands in the UK to customers face to face Providing cutting edge customer service as standard Some of the advantages they can provide you with: Completely uncapped earnings, paid weekly The opportunities for national and international travel Fantastic incentives Great social calendar Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities An immediate start for the right candidates Full product and client guidance The opportunity to build your skills and experience from the ground up The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Strong English speaking skills with the ability to hold a conversation Willingness to travel both nationally and internationally These are field based; face-to-face opportunities and this company is keen for you to make a real success of your new self employed career. Openings are for residential campaigns. All income is from fantastic rates of commission only plus amazing incentives! Don't miss out. Apply online now! If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, direct sales, field sales, call centre, customer service assistant, sales representative, sales manager, campaign management, events coordinator or any kind of hotel, front of house or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. For this role you must have equivalent of full time availability, in the UK. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 10, 2024
Full time
Sales Assistant- Full Time! No Industry Experience Required Don't just settle for an average career! Bring your drive, enthusiasm and passion to our clients sales and marketing company and they will give you the best mentoring in the business for you to be a success throughout this year and beyond. They need enthusiastic, ambitious and friendly people to join their fantastic sales and customer service network to help them expand even further and cope with the client demand! Last year was booming and our client would love for YOU to join their success throughout 2024 and beyond. An immediate start is available. You must be over the age of 18 to apply to this role and as meetings are held face to face in the office on a daily basis, you must be willing to commute to their office if you want to attend meetings. What's involved: Being the front line of their dynamic sales and customer service network Representing some of the well known brands in the UK to customers face to face Providing cutting edge customer service as standard Some of the advantages they can provide you with: Completely uncapped earnings, paid weekly The opportunities for national and international travel Fantastic incentives Great social calendar Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities An immediate start for the right candidates Full product and client guidance The opportunity to build your skills and experience from the ground up The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Strong English speaking skills with the ability to hold a conversation Willingness to travel both nationally and internationally These are field based; face-to-face opportunities and this company is keen for you to make a real success of your new self employed career. Openings are for residential campaigns. All income is from fantastic rates of commission only plus amazing incentives! Don't miss out. Apply online now! If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, direct sales, field sales, call centre, customer service assistant, sales representative, sales manager, campaign management, events coordinator or any kind of hotel, front of house or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. For this role you must have equivalent of full time availability, in the UK. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role of Senior HR Services Manager is to ensure delivery of HR Services activities in accordance with governance, process compliance, relevant policies and agreed service level agreements. This role leads the HR Services Team which is a team of 11 including a HR Services Assistant Manager, 2 HR Advisors and 8 HR Services Coordinators who are predominantly based in the BDO Gatwick office.? HR Services are responsible for all HR related administration supporting the full employee lifecycle. In this busy and rewarding role you'll: Be the subject matter expert in BDO HR policy, processes and relevant legislation as it relates to HR Services Keep up to date with legislative changes and how these relate to the HR Services function in collaboration with ER colleagues Have oversight and overall accountability for HR Services processes that have migrated to the Shared Service Centre for delivery. Be accountable for data integrity in the HR systems Leverage the subject matter experts across the HR function and key stakeholders in the business to identify and leverage these opportunities. Build and maintain relationships with key stakeholders including Partners Continually seek ways in which operational efficiency can be achieved through technology enablement and ways of working adaptation.? Improve the quality and effectiveness of the HR Services team Create an environment where team members are encouraged to share new ideas, learn from mistakes and are supportive of each other's strengths and development needs Be the escalation for HR Services Assistant Manager and team members for guidance and advice Manage function within agreed financial budget Manage Service Level Agreements for all HR transactional services and value add to the business can be quantified Vendor manage outsourced HR services activities You'll be someone with: A relevant degree / professional qualification (CiPD qualification preferred) Evidence of leading and delivering change within an HR Services function Proven experience of owning, designing, developing and implementing HR Services governance, processes and procedures, preferably within a professional services firm Knowledge of legal matters as they relate to HR and HR Services function Proven experience of HR systems; preferably Workday and ServiceNow A high level of personal commitment to task completion, with the ability to prioritise Project management experience gained through relevant project implementation(s) desirable The ability and confidence to offer appropriate constructive challenge across all organisational levels Systems experience with an ability to make commercially based recommendations on the basis of MI Excellent influencing and communication skills with a logical and pragmatic style The Ability to coach, develop, motivate and manage people You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're ad
May 10, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role of Senior HR Services Manager is to ensure delivery of HR Services activities in accordance with governance, process compliance, relevant policies and agreed service level agreements. This role leads the HR Services Team which is a team of 11 including a HR Services Assistant Manager, 2 HR Advisors and 8 HR Services Coordinators who are predominantly based in the BDO Gatwick office.? HR Services are responsible for all HR related administration supporting the full employee lifecycle. In this busy and rewarding role you'll: Be the subject matter expert in BDO HR policy, processes and relevant legislation as it relates to HR Services Keep up to date with legislative changes and how these relate to the HR Services function in collaboration with ER colleagues Have oversight and overall accountability for HR Services processes that have migrated to the Shared Service Centre for delivery. Be accountable for data integrity in the HR systems Leverage the subject matter experts across the HR function and key stakeholders in the business to identify and leverage these opportunities. Build and maintain relationships with key stakeholders including Partners Continually seek ways in which operational efficiency can be achieved through technology enablement and ways of working adaptation.? Improve the quality and effectiveness of the HR Services team Create an environment where team members are encouraged to share new ideas, learn from mistakes and are supportive of each other's strengths and development needs Be the escalation for HR Services Assistant Manager and team members for guidance and advice Manage function within agreed financial budget Manage Service Level Agreements for all HR transactional services and value add to the business can be quantified Vendor manage outsourced HR services activities You'll be someone with: A relevant degree / professional qualification (CiPD qualification preferred) Evidence of leading and delivering change within an HR Services function Proven experience of owning, designing, developing and implementing HR Services governance, processes and procedures, preferably within a professional services firm Knowledge of legal matters as they relate to HR and HR Services function Proven experience of HR systems; preferably Workday and ServiceNow A high level of personal commitment to task completion, with the ability to prioritise Project management experience gained through relevant project implementation(s) desirable The ability and confidence to offer appropriate constructive challenge across all organisational levels Systems experience with an ability to make commercially based recommendations on the basis of MI Excellent influencing and communication skills with a logical and pragmatic style The Ability to coach, develop, motivate and manage people You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're ad
Ellis Mason have partnered exclusively with a highly credible business based in Bishops Stortford to help them find an ACCOUNT ADMINISTRATIVE ASSISTANT . This role is based within a small team that monitors the process of onboarding new customers and processing payments when the onboarding is complete. For the role of ACCOUNT ADMINISTRATIVE ASSISTANT , you will need to have some administration experience and must be able to use Microsoft packages Word, Excel and also Outlook- ideally from an office based environment. The ACCOUNT ADMINISTRATIVE ASSISTANT role is available immediately due to an internal promotion. THE SALARY & BENEFITS Salary circa £22,500-£25,000 per annum, dependent on experience. Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis Support & training from an experienced manager. Modern, polished offices 20 days holiday plus 8 bank holidays Government pension scheme Free on-site parking THE JOB The main duties included within the role of the ACCOUNT ADMINISTRATIVE ASSISTANT , are: Managing two central inboxes, responding to people in a timely manner Ensuring that all documents are correctly completed and signed before paying out money Checking over finance agreements to ensure that the details are correct before they are sent to the client for signing Providing suppliers with updates Must have strong attention to detail to check through documents efficiently Marking newly received documents onto the internal system Liaising regularly with suppliers Completing product delivery checks via the phone and e-mail with customers Monitor the status of each deal on the system, ensuring it has been progressed to the correct stage
May 10, 2024
Full time
Ellis Mason have partnered exclusively with a highly credible business based in Bishops Stortford to help them find an ACCOUNT ADMINISTRATIVE ASSISTANT . This role is based within a small team that monitors the process of onboarding new customers and processing payments when the onboarding is complete. For the role of ACCOUNT ADMINISTRATIVE ASSISTANT , you will need to have some administration experience and must be able to use Microsoft packages Word, Excel and also Outlook- ideally from an office based environment. The ACCOUNT ADMINISTRATIVE ASSISTANT role is available immediately due to an internal promotion. THE SALARY & BENEFITS Salary circa £22,500-£25,000 per annum, dependent on experience. Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis Support & training from an experienced manager. Modern, polished offices 20 days holiday plus 8 bank holidays Government pension scheme Free on-site parking THE JOB The main duties included within the role of the ACCOUNT ADMINISTRATIVE ASSISTANT , are: Managing two central inboxes, responding to people in a timely manner Ensuring that all documents are correctly completed and signed before paying out money Checking over finance agreements to ensure that the details are correct before they are sent to the client for signing Providing suppliers with updates Must have strong attention to detail to check through documents efficiently Marking newly received documents onto the internal system Liaising regularly with suppliers Completing product delivery checks via the phone and e-mail with customers Monitor the status of each deal on the system, ensuring it has been progressed to the correct stage
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally.Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Assistant Manager - Global Business Solutions Job Description: We are currently seeking an experienced Assistant Manager to join our team and oversee a team of four accounting professionals. The ideal candidate will have a strong background in accounting and finance, with a focus on quality control and team leadership. As an Assistant Manager, you will play a key role in ensuring the accuracy and efficiency of our financial services delivery. Responsibilities: • Supervise and mentor a team of four accountants providing guidance, support, and training as needed.• Conduct quality review checks on financial documents, including monthly management accounts, VAT returns, and payroll reports, to ensure accuracy and compliance.• Ensuring all monthly, quarterly, and annual deadlines are met for all service lines.• Develop and implement quality control procedures and best practices to maintain high standards of service delivery.• Collaborate with Senior Management to assess team performance, identify areas for improvement, and implement strategies to enhance productivity and efficiency.• Coordinate with other departments to address client inquiries, resolve issues, and ensure seamless service delivery.• Assist with training new team members on accounting principles, software systems, and company policies and procedures.• Assist the Management team with department projects and initiatives as needed. Qualifications: • University degree, ACCA qualified or qualified by experience • Minimum of 5 years of experience in accounting, with previous supervisory or team leadership experience preferred.• Strong knowledge of accounting principles.• Experience conducting quality review checks and implementing quality control procedures.• Proficiency in accounting software such as Xero, QuickBooks or NetSuite.• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.• Detail-oriented with strong analytical and problem-solving abilities.• Ability to prioritize tasks, manage deadlines, and work effectively in a fast-paced environment.• Flexibility to adapt to changing priorities and client needs.Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway
May 10, 2024
Full time
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally.Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Assistant Manager - Global Business Solutions Job Description: We are currently seeking an experienced Assistant Manager to join our team and oversee a team of four accounting professionals. The ideal candidate will have a strong background in accounting and finance, with a focus on quality control and team leadership. As an Assistant Manager, you will play a key role in ensuring the accuracy and efficiency of our financial services delivery. Responsibilities: • Supervise and mentor a team of four accountants providing guidance, support, and training as needed.• Conduct quality review checks on financial documents, including monthly management accounts, VAT returns, and payroll reports, to ensure accuracy and compliance.• Ensuring all monthly, quarterly, and annual deadlines are met for all service lines.• Develop and implement quality control procedures and best practices to maintain high standards of service delivery.• Collaborate with Senior Management to assess team performance, identify areas for improvement, and implement strategies to enhance productivity and efficiency.• Coordinate with other departments to address client inquiries, resolve issues, and ensure seamless service delivery.• Assist with training new team members on accounting principles, software systems, and company policies and procedures.• Assist the Management team with department projects and initiatives as needed. Qualifications: • University degree, ACCA qualified or qualified by experience • Minimum of 5 years of experience in accounting, with previous supervisory or team leadership experience preferred.• Strong knowledge of accounting principles.• Experience conducting quality review checks and implementing quality control procedures.• Proficiency in accounting software such as Xero, QuickBooks or NetSuite.• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.• Detail-oriented with strong analytical and problem-solving abilities.• Ability to prioritize tasks, manage deadlines, and work effectively in a fast-paced environment.• Flexibility to adapt to changing priorities and client needs.Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway
We have opportunities to join our Family Safeguarding Teams based across Surrey in Woking, Guildford, Walton on Thames and Reigate. The salary range for Advanced Social Workers is £49,614- £52,681 per annum . This is inclusive of a newly created market supplement of £5,000 . We also offer a? financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our other rewards and benefits include: A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28?days annual leave, rising to 30?days after 5?years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About Surrey Our Surrey Children's Services are actively working towards becoming a high-performing local authority, evidenced by our improved Ofsted rating in March 2022 and the fact we are now starting to realise the positive impacts of the Family Safeguarding practice model in action with reductions in the number of children subject to child protection plans. We are working hard to sustain and develop our progress and this is driven by the efforts of every member of our social care workforce from our business support and family support workers to our frontline practitioners through to leadership- all working together to create and sustain the right conditions for a positive culture and well-supported workforce equipped to deliver consistent and good quality social work practice for our children and families. About our Family Safeguarding Service Our Family Safeguarding service are overseen by Assistant Directors- Catherine Watkins and Fiona Wraith who have co- responsibility for our Family Safeguarding Model, Child In Need, as well as pre and court proceedings. Within Family Safeguarding we use motivational interviewing, multi-agency approach under the Family Safeguarding model, where Social Workers, Family Support Workers, Domestic Abuse Practitioners, Recovery Workers, Mental Health Practitioners, and Psychologists collaborate closely to address family issues efficiently, reducing the need for referrals to other agencies. To help us achieve our ambitions for children and families we are looking for dedicated, and compassionate practitioners who are child focused and committed to relationship-based social work to join us. You'll be a qualified social worker, registered with SW England, with access to a car to enable you to visit and support our children and families. As an Advanced Social Worker (ASW) you'll enjoy mentoring and collaborating with less experienced social workers within the team supporting their development. We aim for you to hold a reduced caseload to enable you to support effectively whilst also deputising for the Team Manager when needed. We guarantee 5 days of CPD and have access to excellent research and development tools such as Community Care Inform, Care Knowledge and Research In Practice. Why choose Surrey? Surrey is a large and ambitious local authority meaning we can draw from a range of available resources to support the delivery of our services to children and their families, but that's just part of it. It's our staff that truly make the difference day in day out and we'd like to share with you some of their insights as to why they choose to be part of Surrey Children's social care workforce. Our staff highlighted that you can expect Positive Team and Colleague Relationships - You'll have the opportunity to be part of a team that thrives on positive working relationships, where collaboration with supportive colleagues in your team, across the organisation and with key partners will enable and enrich your practice. Flexibility and Work-Life Balance - We are committed to agile working and trust you to adapt your schedule to suit your needs, balancing this against the need to visit your children and families. It is our expectation that staff attend the office at least 2 days per week. Opportunities and Support for Professional Development - You can benefit from a structured environment that encourages growth and development. You'll have access to ongoing training opportunities via our Surrey Children's Service Academy, including our coaching and mentoring scheme, a well-structured progression pathway, learning opportunities and reflective and task focused supervision. A Sense of Belonging and Familiarity - You'll be part of our welcoming and approachable social work family where you'll be able to draw on the knowledge of established team members to support your understanding of the local area and available resources, working for a team where your individual expertise are valued and where you can have fun together. A Focus on Wellbeing - We recognise that you are a valuable asset and key to unlocking the positive changes we aspire for with our children and families. The job you do is serious therefore we take your well being seriously and recognise the need for reflective supervision where wellbeing is front and centre of the conversation. The job advert closes at 23:59 on the 27th May 2024. Following the closing date, if your application is shortlisted you will be contacted by our CFL Workforce Team within 5 working days. They will be able to advise on interview arrangements and can support in answering any questions you may have. You will need to be registered with Social Work England and have the willingness and ability to travel around the county to meet the demands of the role.
May 10, 2024
Full time
We have opportunities to join our Family Safeguarding Teams based across Surrey in Woking, Guildford, Walton on Thames and Reigate. The salary range for Advanced Social Workers is £49,614- £52,681 per annum . This is inclusive of a newly created market supplement of £5,000 . We also offer a? financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our other rewards and benefits include: A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28?days annual leave, rising to 30?days after 5?years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About Surrey Our Surrey Children's Services are actively working towards becoming a high-performing local authority, evidenced by our improved Ofsted rating in March 2022 and the fact we are now starting to realise the positive impacts of the Family Safeguarding practice model in action with reductions in the number of children subject to child protection plans. We are working hard to sustain and develop our progress and this is driven by the efforts of every member of our social care workforce from our business support and family support workers to our frontline practitioners through to leadership- all working together to create and sustain the right conditions for a positive culture and well-supported workforce equipped to deliver consistent and good quality social work practice for our children and families. About our Family Safeguarding Service Our Family Safeguarding service are overseen by Assistant Directors- Catherine Watkins and Fiona Wraith who have co- responsibility for our Family Safeguarding Model, Child In Need, as well as pre and court proceedings. Within Family Safeguarding we use motivational interviewing, multi-agency approach under the Family Safeguarding model, where Social Workers, Family Support Workers, Domestic Abuse Practitioners, Recovery Workers, Mental Health Practitioners, and Psychologists collaborate closely to address family issues efficiently, reducing the need for referrals to other agencies. To help us achieve our ambitions for children and families we are looking for dedicated, and compassionate practitioners who are child focused and committed to relationship-based social work to join us. You'll be a qualified social worker, registered with SW England, with access to a car to enable you to visit and support our children and families. As an Advanced Social Worker (ASW) you'll enjoy mentoring and collaborating with less experienced social workers within the team supporting their development. We aim for you to hold a reduced caseload to enable you to support effectively whilst also deputising for the Team Manager when needed. We guarantee 5 days of CPD and have access to excellent research and development tools such as Community Care Inform, Care Knowledge and Research In Practice. Why choose Surrey? Surrey is a large and ambitious local authority meaning we can draw from a range of available resources to support the delivery of our services to children and their families, but that's just part of it. It's our staff that truly make the difference day in day out and we'd like to share with you some of their insights as to why they choose to be part of Surrey Children's social care workforce. Our staff highlighted that you can expect Positive Team and Colleague Relationships - You'll have the opportunity to be part of a team that thrives on positive working relationships, where collaboration with supportive colleagues in your team, across the organisation and with key partners will enable and enrich your practice. Flexibility and Work-Life Balance - We are committed to agile working and trust you to adapt your schedule to suit your needs, balancing this against the need to visit your children and families. It is our expectation that staff attend the office at least 2 days per week. Opportunities and Support for Professional Development - You can benefit from a structured environment that encourages growth and development. You'll have access to ongoing training opportunities via our Surrey Children's Service Academy, including our coaching and mentoring scheme, a well-structured progression pathway, learning opportunities and reflective and task focused supervision. A Sense of Belonging and Familiarity - You'll be part of our welcoming and approachable social work family where you'll be able to draw on the knowledge of established team members to support your understanding of the local area and available resources, working for a team where your individual expertise are valued and where you can have fun together. A Focus on Wellbeing - We recognise that you are a valuable asset and key to unlocking the positive changes we aspire for with our children and families. The job you do is serious therefore we take your well being seriously and recognise the need for reflective supervision where wellbeing is front and centre of the conversation. The job advert closes at 23:59 on the 27th May 2024. Following the closing date, if your application is shortlisted you will be contacted by our CFL Workforce Team within 5 working days. They will be able to advise on interview arrangements and can support in answering any questions you may have. You will need to be registered with Social Work England and have the willingness and ability to travel around the county to meet the demands of the role.
Savills Management Resources
Livingston, West Lothian
Purpose of the Role Faced with a competitive retail and leisure market, consumers demand a greater standard of service than ever before. As our guests needs become more sophisticated, there is a growing need for Livingston Designer Outlet to differentiate itself in order to sustain a better experience for our guests and assist in an increase in footfall and spend. Aims: Develop and maintain a dynamic guest-focused culture that reinforces Livingston Designer Outlet's brand values and ensures that every guest who visits the Outlet has a positive and memorable experience and leaves wanting to return again. To enhance guest experience with added value services that offer seamless guest experiences. Guest Experience Functions and Services: Welcome and information lounge for all guests Full concierge service to all guests Tourism welcome area, including 'meet and greet' service and Hands Free Shopping Service Retail sale of Gift Cards Hire mobility equipment Hire Childrens Services Book taxis Travel information Manage digital lost property system Key Responsibilities Guest Experience Objectives: The following guest service objectives are set to define the expectations of employees and increase guest satisfaction across the guest experience function. Portray a positive image that is representative of the Outlet Deliver exceptional service Solve issues quickly and efficiently Increase profitability of the Outlet Obtain guest feedback Main duties and responsibilities This role will include a variety of tasks including the following: To actively participate in ensuring that all guests are welcomed and supported during their visit to the Outlet. Exemplary guest service should be undertaken at all times. Be an ambassador for the Outlet actively interacting and supporting our colleagues and all guests to the centre. Drive Gift card sales, undertaking gift card training as required. Drive sales across the Outlet through in-depth product and service knowledge. Daily and weekly reporting of identified service and sales measurements. To ensure that sufficient stocks of guest collateral are available at all times. To ensure that guest experience area is well presented at all times. Be professional at all times especially when dealing with enquiries such as complaints, lost children or lost property. Ensure a good understanding of other local amenities and attractions outside of the Outlet and be able to provide guests with guidance. To assist colleagues when assistance is required on the malls for activities such as market research / promotional activities. Process gift cards for corporate and individual sales in line with company policies and procedures. Ensure all cash handling is carried out in line with company policies and procedures. To ensure exemplary standards prevail in personal appearance and hygiene strictly adhering to uniform requirements which will be key to identifying team members. Continuously look for opportunities to be of assistance to guests by proactively offering help wherever opportunities arise. Undertake any other reasonable duties as required by your line manager to meet the needs of the business. Follow our guest experience values at all times: Service: Providing exceptional service to our guests is our number one priority. We believe it is the foundation of business success and we are passionately committed to understanding what our guests want and to provide them with outstanding solutions and unique service. Integrity: We think it's important to treat everyone courteously, professionally and with respect and to bring a straightforward, open and honest approach to everything we do. Performance: We want to be the best at what we do. We want to perform at the highest level for our guests and to deliver exceptional value to our stakeholders. People: guests to the Outlet should always be considered and referred to as Guests. Our guests are more important to us than simply their financial transactions, their loyalty is integral to the success of the Outlet and we should therefore welcome them as we would into our own home. By placing our guests at the heart of our work, we can deliver positive, dynamic and memorable experiences. Innovation: We actively look for better ways of doing things in order to improve the value we deliver to our guests and the performance of our business. Skills, Knowledge and Experience Essential: Excellent guest experience skills Proactive can-do attitude Good communication skills, both verbal and written Flexible / supportive team player Confident / friendly Attention to detail / vigilance Experience in a similar guest experience role Working Hours - 9 hours - Saturday 12 noon to 5pm and Sunday 1pm to 5pm Salary - National living wage age dependant Please see our Benefits Booklet for more information.
May 10, 2024
Full time
Purpose of the Role Faced with a competitive retail and leisure market, consumers demand a greater standard of service than ever before. As our guests needs become more sophisticated, there is a growing need for Livingston Designer Outlet to differentiate itself in order to sustain a better experience for our guests and assist in an increase in footfall and spend. Aims: Develop and maintain a dynamic guest-focused culture that reinforces Livingston Designer Outlet's brand values and ensures that every guest who visits the Outlet has a positive and memorable experience and leaves wanting to return again. To enhance guest experience with added value services that offer seamless guest experiences. Guest Experience Functions and Services: Welcome and information lounge for all guests Full concierge service to all guests Tourism welcome area, including 'meet and greet' service and Hands Free Shopping Service Retail sale of Gift Cards Hire mobility equipment Hire Childrens Services Book taxis Travel information Manage digital lost property system Key Responsibilities Guest Experience Objectives: The following guest service objectives are set to define the expectations of employees and increase guest satisfaction across the guest experience function. Portray a positive image that is representative of the Outlet Deliver exceptional service Solve issues quickly and efficiently Increase profitability of the Outlet Obtain guest feedback Main duties and responsibilities This role will include a variety of tasks including the following: To actively participate in ensuring that all guests are welcomed and supported during their visit to the Outlet. Exemplary guest service should be undertaken at all times. Be an ambassador for the Outlet actively interacting and supporting our colleagues and all guests to the centre. Drive Gift card sales, undertaking gift card training as required. Drive sales across the Outlet through in-depth product and service knowledge. Daily and weekly reporting of identified service and sales measurements. To ensure that sufficient stocks of guest collateral are available at all times. To ensure that guest experience area is well presented at all times. Be professional at all times especially when dealing with enquiries such as complaints, lost children or lost property. Ensure a good understanding of other local amenities and attractions outside of the Outlet and be able to provide guests with guidance. To assist colleagues when assistance is required on the malls for activities such as market research / promotional activities. Process gift cards for corporate and individual sales in line with company policies and procedures. Ensure all cash handling is carried out in line with company policies and procedures. To ensure exemplary standards prevail in personal appearance and hygiene strictly adhering to uniform requirements which will be key to identifying team members. Continuously look for opportunities to be of assistance to guests by proactively offering help wherever opportunities arise. Undertake any other reasonable duties as required by your line manager to meet the needs of the business. Follow our guest experience values at all times: Service: Providing exceptional service to our guests is our number one priority. We believe it is the foundation of business success and we are passionately committed to understanding what our guests want and to provide them with outstanding solutions and unique service. Integrity: We think it's important to treat everyone courteously, professionally and with respect and to bring a straightforward, open and honest approach to everything we do. Performance: We want to be the best at what we do. We want to perform at the highest level for our guests and to deliver exceptional value to our stakeholders. People: guests to the Outlet should always be considered and referred to as Guests. Our guests are more important to us than simply their financial transactions, their loyalty is integral to the success of the Outlet and we should therefore welcome them as we would into our own home. By placing our guests at the heart of our work, we can deliver positive, dynamic and memorable experiences. Innovation: We actively look for better ways of doing things in order to improve the value we deliver to our guests and the performance of our business. Skills, Knowledge and Experience Essential: Excellent guest experience skills Proactive can-do attitude Good communication skills, both verbal and written Flexible / supportive team player Confident / friendly Attention to detail / vigilance Experience in a similar guest experience role Working Hours - 9 hours - Saturday 12 noon to 5pm and Sunday 1pm to 5pm Salary - National living wage age dependant Please see our Benefits Booklet for more information.
Role overview As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 10, 2024
Full time
Role overview As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Job Title: Customer Service Admin Assistant Contract Type: Temporary Working Pattern: Full Time- Monday- Friday Payrate: 12.00ph Location: HU10 Immediate Start Our client is seeking a Customer Service Admin Assistant to join their team. The role involves providing administrative support to the Customer Experience Team, ensuring a seamless customer journey. As a Customer Service Admin Assistant, you will assist with order processing, customer confirmations, and communication via phone and email. This is a temporary position, requiring full-time availability for 37.5 hours per week, from Monday to Friday, on-site. Responsibilities: Provide general administrative support to the Customer Experience Team Maintain and update customer records across various systems Support the department as required by your line manager Deliver friendly and informed customer service through phone and email interactions Assist in preparing regular reports Handle confidential information sensitively Conduct data cleansing activities as needed Collaborate with colleagues to provide efficient administrative services Undertake additional duties as assigned by the Line Manager and/or Executive Team Requirements: Organised, with high attention to detail and good time management skills Excellent verbal and written communication skills Experience in customer-facing roles Ability to work independently Strong attention to detail If you are eager to support the delivery of exceptional customer experiences and have the necessary administrative skills, this position is for you. Please apply via this website Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 09, 2024
Seasonal
Job Title: Customer Service Admin Assistant Contract Type: Temporary Working Pattern: Full Time- Monday- Friday Payrate: 12.00ph Location: HU10 Immediate Start Our client is seeking a Customer Service Admin Assistant to join their team. The role involves providing administrative support to the Customer Experience Team, ensuring a seamless customer journey. As a Customer Service Admin Assistant, you will assist with order processing, customer confirmations, and communication via phone and email. This is a temporary position, requiring full-time availability for 37.5 hours per week, from Monday to Friday, on-site. Responsibilities: Provide general administrative support to the Customer Experience Team Maintain and update customer records across various systems Support the department as required by your line manager Deliver friendly and informed customer service through phone and email interactions Assist in preparing regular reports Handle confidential information sensitively Conduct data cleansing activities as needed Collaborate with colleagues to provide efficient administrative services Undertake additional duties as assigned by the Line Manager and/or Executive Team Requirements: Organised, with high attention to detail and good time management skills Excellent verbal and written communication skills Experience in customer-facing roles Ability to work independently Strong attention to detail If you are eager to support the delivery of exceptional customer experiences and have the necessary administrative skills, this position is for you. Please apply via this website Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
X1 Sales and Lettings Liverpool - Summer Staff Contract type - Fixed Term, 1st August - 20th September Welcome to X1 X1 Sales and Lettings is a dynamic and highly successful Property Management, Lettings and Sales company, established in Liverpool in 2011. After exciting business growth we have gone from strength to strength and now operate offices in Liverpool, Manchester, Leeds, and Kent. We pride ourselves on providing a high quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike. Our Values The X1 company values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things, they are essential to our sustained success. About the role: We are currently seeking Summer staff for our busy Summer period, you would be working mostly at our busy and beautiful student accommodation sites in Liverpool City Centre. This is a great position for someone looking to expand on their CV and gain valuable experience within the property industry. Summers at X1 are one of our busiest periods of the year and we are looking for hard working, flexible and proactive individuals to join our team on site to assist with the Property turn-arounds. Your main responsibilities include (but not limited to): Liaising with tenants regarding their move out Conducting check out inventories Conduct full property inspection Liaising with maintenance to schedule maintenance works Liaising with cleaner to schedule property cleans Updating master trackers of cleaning and maintenance progress Check and replace H&S signage 'Light surface cleaning' prior to tenants moving in Hoover mattresses and put on mattress toppers Booking in key collections with tenants Conducting property viewings with prospective tenants Checking furniture standards Testing property keys and arranging key replacements Dress show apartments ready for photographing Pack up and store show flat items Clearing rooms where tenants have vacated and left belongings behind Purchasing cleaning supplies and apartment supplies Re-arranging furniture in apartments Tuning TVs Set up TV fire sticks Take down old shower curtains and replace with new ones Check out and check in with tenants Take part in student move in days ; show tenants to rooms, check they are happy, help with luggage, offer refreshments to tenants and parents As this is a customer facing role, we are looking for strong individuals who are confident and outgoing with everyone they meet and speak to, to ensure our tenants receive the best care possible and have a fantastic X1 experience.During your time with X1, you will be given guidance and support by your Property Manager. Successful candidates are expected to be proactive, very organised and hard working as this is a very busy time of the year for us at X1. Our X1 staff are key to the business, and many have progressed into permanent members of staff from initially joining us as Summer staff. What you will bring: A team player - you're always up for a challenge! Enthusiasm Excellent communication & people skills, friendly attitude Strong work ethic Physically fit and able Outgoing and confident Organised This is a temporary summer role from 1st August - 20th September 2024. Working hours are Monday - Friday 9.30m - 5.00pm. The salary is £11.44 per hour (dependent on age)If you think that you are suited to this Summer role, we would love to hear from you.REF-
May 09, 2024
Full time
X1 Sales and Lettings Liverpool - Summer Staff Contract type - Fixed Term, 1st August - 20th September Welcome to X1 X1 Sales and Lettings is a dynamic and highly successful Property Management, Lettings and Sales company, established in Liverpool in 2011. After exciting business growth we have gone from strength to strength and now operate offices in Liverpool, Manchester, Leeds, and Kent. We pride ourselves on providing a high quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike. Our Values The X1 company values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things, they are essential to our sustained success. About the role: We are currently seeking Summer staff for our busy Summer period, you would be working mostly at our busy and beautiful student accommodation sites in Liverpool City Centre. This is a great position for someone looking to expand on their CV and gain valuable experience within the property industry. Summers at X1 are one of our busiest periods of the year and we are looking for hard working, flexible and proactive individuals to join our team on site to assist with the Property turn-arounds. Your main responsibilities include (but not limited to): Liaising with tenants regarding their move out Conducting check out inventories Conduct full property inspection Liaising with maintenance to schedule maintenance works Liaising with cleaner to schedule property cleans Updating master trackers of cleaning and maintenance progress Check and replace H&S signage 'Light surface cleaning' prior to tenants moving in Hoover mattresses and put on mattress toppers Booking in key collections with tenants Conducting property viewings with prospective tenants Checking furniture standards Testing property keys and arranging key replacements Dress show apartments ready for photographing Pack up and store show flat items Clearing rooms where tenants have vacated and left belongings behind Purchasing cleaning supplies and apartment supplies Re-arranging furniture in apartments Tuning TVs Set up TV fire sticks Take down old shower curtains and replace with new ones Check out and check in with tenants Take part in student move in days ; show tenants to rooms, check they are happy, help with luggage, offer refreshments to tenants and parents As this is a customer facing role, we are looking for strong individuals who are confident and outgoing with everyone they meet and speak to, to ensure our tenants receive the best care possible and have a fantastic X1 experience.During your time with X1, you will be given guidance and support by your Property Manager. Successful candidates are expected to be proactive, very organised and hard working as this is a very busy time of the year for us at X1. Our X1 staff are key to the business, and many have progressed into permanent members of staff from initially joining us as Summer staff. What you will bring: A team player - you're always up for a challenge! Enthusiasm Excellent communication & people skills, friendly attitude Strong work ethic Physically fit and able Outgoing and confident Organised This is a temporary summer role from 1st August - 20th September 2024. Working hours are Monday - Friday 9.30m - 5.00pm. The salary is £11.44 per hour (dependent on age)If you think that you are suited to this Summer role, we would love to hear from you.REF-
We are actively hiring for professional and experienced Catering Assistant to join our team. We have Part time roles available with either 30 hrs/week or 20 hrs/week. Flexibility to work as per rota is sought. Assist in the Food Preparation, cooking and serving of meals. Wash up after meals. Ensure all crockery and equipment is cleaned and stored appropriately, and that the overall cleaning of the kitchen area (and, where appropriate, the dining areas) is carried out effectively. Ensure statutory Health and Safety standards in the kitchen and dining areas. Attend mandatory training days/courses, on or off site, as and when required. Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another. Understand, and ensure the implementation of, the Care Centre s Health and Safety policy, and Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard. Promote safe working practice in the Care Centre. Promote and ensure the good reputation of the Care Centre. Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties. Notify the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence. Ensure the security of the Care Centre is maintained at all times Adhere to all Company policies and procedures within the defined timescales. Ensure all equipment is clean and well maintained. Carry out any other tasks that may be reasonably assigned to you. Qualifications and Skills Required: Team player Satisfactory Police Check and check against the POVA List (where applicable) Desired: Experience of food preparation for the relevant Client group Basic Food Hygiene Certificate High standards of hygiene and cleanliness Highly organised Maintain professional knowledge and competence Benefits: 28 days holiday (FTE) (including bank holidays) Exciting opportunities for career progression Mental Health First Aiders within the workplace An excellent range of services available via our business partner Simply Health to encourage healthy and motivated workforce. Ongoing Training and Development that include nationally recognised qualifications Refer a friend or resident bonus scheme subject to policy Pension contributions About The Company About Handsale Ltd: Handsale Ltd is a privately-owned healthcare company that currently owns and operates five Care Homes across England, Wales and Scotland. Founded in 1988 as a family business, Handsale has proudly maintained its family owned and operated structure to this day. Handsale has over 35+ years experience in healthcare and is a well-respected group in the industry. The Company operates 372 beds and employs over 457 people. Each Handsale care home is exactly that a home. They are all situated in carefully chosen areas where their residents can continue to lead fulfilling lives while feeling confident and secure. The homes are run with an ethos based on quality, trust and support. Handsale prides itself on being an integral part of each of the communities it serves. Caledonia Care Home - Handsale Ltd The home caters 90 residents and offers Nursing and Residential care. We care for people those with Dementia, Old Age & Physically Disabled. Facility & Services we offer are Palliative Care, Respite Care, Convalescent Care, Alzheimer s Care, Cancer Care, Stroke, Colitis & Crohn's Disease and Separate EMI Unit.
May 09, 2024
Full time
We are actively hiring for professional and experienced Catering Assistant to join our team. We have Part time roles available with either 30 hrs/week or 20 hrs/week. Flexibility to work as per rota is sought. Assist in the Food Preparation, cooking and serving of meals. Wash up after meals. Ensure all crockery and equipment is cleaned and stored appropriately, and that the overall cleaning of the kitchen area (and, where appropriate, the dining areas) is carried out effectively. Ensure statutory Health and Safety standards in the kitchen and dining areas. Attend mandatory training days/courses, on or off site, as and when required. Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another. Understand, and ensure the implementation of, the Care Centre s Health and Safety policy, and Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard. Promote safe working practice in the Care Centre. Promote and ensure the good reputation of the Care Centre. Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties. Notify the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence. Ensure the security of the Care Centre is maintained at all times Adhere to all Company policies and procedures within the defined timescales. Ensure all equipment is clean and well maintained. Carry out any other tasks that may be reasonably assigned to you. Qualifications and Skills Required: Team player Satisfactory Police Check and check against the POVA List (where applicable) Desired: Experience of food preparation for the relevant Client group Basic Food Hygiene Certificate High standards of hygiene and cleanliness Highly organised Maintain professional knowledge and competence Benefits: 28 days holiday (FTE) (including bank holidays) Exciting opportunities for career progression Mental Health First Aiders within the workplace An excellent range of services available via our business partner Simply Health to encourage healthy and motivated workforce. Ongoing Training and Development that include nationally recognised qualifications Refer a friend or resident bonus scheme subject to policy Pension contributions About The Company About Handsale Ltd: Handsale Ltd is a privately-owned healthcare company that currently owns and operates five Care Homes across England, Wales and Scotland. Founded in 1988 as a family business, Handsale has proudly maintained its family owned and operated structure to this day. Handsale has over 35+ years experience in healthcare and is a well-respected group in the industry. The Company operates 372 beds and employs over 457 people. Each Handsale care home is exactly that a home. They are all situated in carefully chosen areas where their residents can continue to lead fulfilling lives while feeling confident and secure. The homes are run with an ethos based on quality, trust and support. Handsale prides itself on being an integral part of each of the communities it serves. Caledonia Care Home - Handsale Ltd The home caters 90 residents and offers Nursing and Residential care. We care for people those with Dementia, Old Age & Physically Disabled. Facility & Services we offer are Palliative Care, Respite Care, Convalescent Care, Alzheimer s Care, Cancer Care, Stroke, Colitis & Crohn's Disease and Separate EMI Unit.
Marketing Executive Due to an internal promotion, we are looking for a CRM Marketing Executive to support both Email campaigns and Catalogue selections, while developing AI solutions within the Marketing Department in our Head Office at Northminster Business Park, York. This Marketing role has a strong technical element and will support two channels of Marketing: online (mainly email) and offline(mainly catalogue). You will be building and sending marketing emails in Dot Digital, alongside the Email Marketing Exec, and selecting customers for catalogues using SPSS initially alongside Head of CRM. The CRM executive will use their technical skills and knowledge of AI to increase efficacy of email with personalised dynamic messages and improvements to the current process and use of integrations. Pavers IT systems are being modernised this year so you will benefit from improved tools, data sets and automations as that project progresses. Already with an active customer base of over 2m and an intense customer communication schedule, you will have scope to deploy AI tools and insights to improve customer experience and the profit from email and catalogue campaigns. Key Responsibilities for our Marketing Executive Build and send email marketing campaigns for Pavers and Jones Bootmaker brands Apply models to select the best customers to receive catalogues Work with our own teams and tech partners to Explit opportunities offered by AI to increase profit and customer engagement Autmate BAU and triggered email campaigns and journeys where possible Increase benefits f tools such as Fresh Relevance personalised dynamic recommendations Lead on AI, integrations and technical challenges that the team may face with key data and software About you Previous experience in a digitally focused Marketing department or supporting marketing on technical side is essential for this role Degree in Marketing or CIM qualification Good working knowledge of Email Service Provider software, ideally Dot Digital Experience of using and analysing datasets (in Marketing ) Working knowledge of applied AI Commercial understanding and ideally Experience of cross channel marketing, CRM and personalised customer journeys Basic understanding of coding Can analytically and systematically solve technical challenges Excellent time management and highly organised A helpful, friendly team player Benefits/Package for our Marketing Assistant: Salary: Up to £30,000 depending on experience Flexible/Hybrid Working around core hours, as agreed by your line manager, including 1 day per week working from home Annual discretionary bonus scheme Death in service Generous Staff Discount Holiday Entitlement (Increases with service) Company Contribution Pension Access to Retail TRUST (Wellbeing and Financial Support) Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme Access to Pavers Academy for learning and development opportunities About Us At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office and Distribution Centre, and we remain acquisitive. We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3 Employer with World Class levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you d like to know more about, we d love to hear from you - please apply today for the role of Marketing Executive.
May 09, 2024
Full time
Marketing Executive Due to an internal promotion, we are looking for a CRM Marketing Executive to support both Email campaigns and Catalogue selections, while developing AI solutions within the Marketing Department in our Head Office at Northminster Business Park, York. This Marketing role has a strong technical element and will support two channels of Marketing: online (mainly email) and offline(mainly catalogue). You will be building and sending marketing emails in Dot Digital, alongside the Email Marketing Exec, and selecting customers for catalogues using SPSS initially alongside Head of CRM. The CRM executive will use their technical skills and knowledge of AI to increase efficacy of email with personalised dynamic messages and improvements to the current process and use of integrations. Pavers IT systems are being modernised this year so you will benefit from improved tools, data sets and automations as that project progresses. Already with an active customer base of over 2m and an intense customer communication schedule, you will have scope to deploy AI tools and insights to improve customer experience and the profit from email and catalogue campaigns. Key Responsibilities for our Marketing Executive Build and send email marketing campaigns for Pavers and Jones Bootmaker brands Apply models to select the best customers to receive catalogues Work with our own teams and tech partners to Explit opportunities offered by AI to increase profit and customer engagement Autmate BAU and triggered email campaigns and journeys where possible Increase benefits f tools such as Fresh Relevance personalised dynamic recommendations Lead on AI, integrations and technical challenges that the team may face with key data and software About you Previous experience in a digitally focused Marketing department or supporting marketing on technical side is essential for this role Degree in Marketing or CIM qualification Good working knowledge of Email Service Provider software, ideally Dot Digital Experience of using and analysing datasets (in Marketing ) Working knowledge of applied AI Commercial understanding and ideally Experience of cross channel marketing, CRM and personalised customer journeys Basic understanding of coding Can analytically and systematically solve technical challenges Excellent time management and highly organised A helpful, friendly team player Benefits/Package for our Marketing Assistant: Salary: Up to £30,000 depending on experience Flexible/Hybrid Working around core hours, as agreed by your line manager, including 1 day per week working from home Annual discretionary bonus scheme Death in service Generous Staff Discount Holiday Entitlement (Increases with service) Company Contribution Pension Access to Retail TRUST (Wellbeing and Financial Support) Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme Access to Pavers Academy for learning and development opportunities About Us At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office and Distribution Centre, and we remain acquisitive. We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3 Employer with World Class levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you d like to know more about, we d love to hear from you - please apply today for the role of Marketing Executive.
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 09, 2024
Full time
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role Overview As a Joint Venture Partner at Vision Express, you'll become a shareholder in our business, where you'll be responsible for the day-to-day running of a Vision Express store, including the sales, customer service and staff management. You'll get a real scope to put your passion into practice and be fully rewarded for the difference that you can make, all with the backing of an established, trusted brand. Your passion for optics will support our ambition to 'Create Joy in Vision' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. About us We are Vision Express - with over 600 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica are the global leaders in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Their priority eyewear brand include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. To be successful in the role, here are a few things we will look for: Be passionate about eyecare and our brand - This is essential, as you'll be responsible for providing high-quality eyecare for your customers Have a strong business acumen - You'll need to be able to manage the store effectively and make financial decisions Great communication at all levels with the ability to build rapport with both customers and colleagues Be a team player - you're part of a larger Vision Express team to, so you'll need to work effectively with others Be adaptable - the optical industry is constantly changing and is fast-paced, so you'll need to be able to adapt to these changes and work well under pressure and be able to handle challenging situations Be committed to excellence - you'll have the passion, drive, and enthusiasm to be the best and provide the best service to your customers, but also, your colleagues. What's on offer? Building a Financial Asset - hard work goes into building a financial asset, this is your chance to maximise a future sell on value once the business is established Financial Benefit - As a Partner, you'll have a stable income with a competitive salary in line with your role as a partner as well the benefits from taking home dividends. Support Office Team - Support from a wide range of HR Teams such as; Talent Acquisition, Payroll, Training, HR Business Partners and wider departments; Finance, IT, Marketing, Legal, JV Operations Team & Property. Business Operations Manager - You'll have a dedicated field Operations Manager on hand to support every store within the region vis phone, F2F or email. As a partner, you're entitled to all of the above as well as the JV Director Package which includes; A competitive salary Private medical cover for you and your family Life assurance 18x your salary Income protection Auto-enrolment pension Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the EssilorLuxottica One Sight Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as health cash plan, additional life cover, critical illness cover and dental cover Flexible lifestyle benefits such as Gymflex, Gourmet Society Cards, Taste Cards, Discounted Travel Insurance, Experience Days and even discounted bicycles through our cycle to work scheme And so much more!
May 09, 2024
Full time
Role Overview As a Joint Venture Partner at Vision Express, you'll become a shareholder in our business, where you'll be responsible for the day-to-day running of a Vision Express store, including the sales, customer service and staff management. You'll get a real scope to put your passion into practice and be fully rewarded for the difference that you can make, all with the backing of an established, trusted brand. Your passion for optics will support our ambition to 'Create Joy in Vision' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. About us We are Vision Express - with over 600 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica are the global leaders in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Their priority eyewear brand include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. To be successful in the role, here are a few things we will look for: Be passionate about eyecare and our brand - This is essential, as you'll be responsible for providing high-quality eyecare for your customers Have a strong business acumen - You'll need to be able to manage the store effectively and make financial decisions Great communication at all levels with the ability to build rapport with both customers and colleagues Be a team player - you're part of a larger Vision Express team to, so you'll need to work effectively with others Be adaptable - the optical industry is constantly changing and is fast-paced, so you'll need to be able to adapt to these changes and work well under pressure and be able to handle challenging situations Be committed to excellence - you'll have the passion, drive, and enthusiasm to be the best and provide the best service to your customers, but also, your colleagues. What's on offer? Building a Financial Asset - hard work goes into building a financial asset, this is your chance to maximise a future sell on value once the business is established Financial Benefit - As a Partner, you'll have a stable income with a competitive salary in line with your role as a partner as well the benefits from taking home dividends. Support Office Team - Support from a wide range of HR Teams such as; Talent Acquisition, Payroll, Training, HR Business Partners and wider departments; Finance, IT, Marketing, Legal, JV Operations Team & Property. Business Operations Manager - You'll have a dedicated field Operations Manager on hand to support every store within the region vis phone, F2F or email. As a partner, you're entitled to all of the above as well as the JV Director Package which includes; A competitive salary Private medical cover for you and your family Life assurance 18x your salary Income protection Auto-enrolment pension Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the EssilorLuxottica One Sight Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as health cash plan, additional life cover, critical illness cover and dental cover Flexible lifestyle benefits such as Gymflex, Gourmet Society Cards, Taste Cards, Discounted Travel Insurance, Experience Days and even discounted bicycles through our cycle to work scheme And so much more!
Role overview As a Regional Estates Manager you will support the day to day management of the Regional Property Portfolio and the implementation of the agreed strategic property plan to meet occupational and cost saving requirements within the business. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience with day to day management of property and estates Exposure in managing acquisitions, resites and reconfigurations of retail properties to aid company growth An analytical mindset specifically with an eye on charging analysis and monitoring of costs Confidence in liasing and managing landlord consents, rent reviews, lease renewals etc with a drive for efficiency Strong communication internally and externally with the likes of Surveyors etc Strong systems ability to maintain and update databases and logs Financial accument to balance occupancy costs, budgets and so on. Negotiation Skills This role requires you to be RICS Qualified with a reasonable experience base. Ideally within a In-House/Professional environment with a High Street/Shopping Centre/Retail bias. Anything else you should know? Pension scheme Life Assurance - CHECK LEVEL OF ROLE x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Free parking for all Vision Express colleagues Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as; Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer to peer knowledge, sharing and collaborating through our internal channels Flexible lifestyle benefits, such as; Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 09, 2024
Full time
Role overview As a Regional Estates Manager you will support the day to day management of the Regional Property Portfolio and the implementation of the agreed strategic property plan to meet occupational and cost saving requirements within the business. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience with day to day management of property and estates Exposure in managing acquisitions, resites and reconfigurations of retail properties to aid company growth An analytical mindset specifically with an eye on charging analysis and monitoring of costs Confidence in liasing and managing landlord consents, rent reviews, lease renewals etc with a drive for efficiency Strong communication internally and externally with the likes of Surveyors etc Strong systems ability to maintain and update databases and logs Financial accument to balance occupancy costs, budgets and so on. Negotiation Skills This role requires you to be RICS Qualified with a reasonable experience base. Ideally within a In-House/Professional environment with a High Street/Shopping Centre/Retail bias. Anything else you should know? Pension scheme Life Assurance - CHECK LEVEL OF ROLE x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Free parking for all Vision Express colleagues Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as; Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer to peer knowledge, sharing and collaborating through our internal channels Flexible lifestyle benefits, such as; Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Store Manager Designate at Vision Express, you'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 09, 2024
Full time
Role overview As a Store Manager Designate at Vision Express, you'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!