Arcas Technology is partnered with a leading Financial Services company based in Warrington who are currently looking for an experienced Infrastructure Engineer to join their business on a permanent basis. My client are seeking a technically minded individual with strong experience in managing virtualised environments, particularly VMWare/ESXi platforms, and an excellent understanding of Windows Server operating systems. The ideal candidate will possess comprehensive knowledge of Windows Server OS, including its advanced functionalities, networking capabilities, and expertise in handling migrations and upgrades. Responsibilities: Manage and maintain VMWare/ESXi virtualised infrastructure, ensuring optimal performance, reliability, and scalability. Oversee the administration of Windows Server operating systems, including installation, configuration, troubleshooting, and performance tuning. Plan and execute migrations and upgrades of server environments, ensuring minimal downtime and maximum efficiency. Collaborate with the IT team to assess and address legacy systems and infrastructure, implementing improvements and best practices. Deploy and configure new servers, switches, routers, and desktops to support organizational growth and technological advancements. Execute Exchange and domain controller migrations, upgrades, and configurations, adhering to best practices and ensuring data integrity and security. Provide technical expertise and support for IT projects and initiatives, contributing to the overall success of the IT department. Perform routine maintenance tasks, such as software updates, patch management, and system backups, to ensure the stability and security of IT systems. Document processes, procedures, and configurations to maintain comprehensive system documentation and facilitate knowledge transfer. Key Skills & Experience: Windows Server. VMware. Firewall configuration and maintenance. Strong understanding of networking principles and protocols, including TCP/IP, DNS, DHCP, VLANs, and routing. Active Directory. Proficiency in scripting and automation tools for system administration tasks (e.g., PowerShell, Bash). Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. Strong analytical and problem-solving skills, with a proactive and detail-oriented approach to resolving technical issues. If you believe that you are well-suited for this role, we kindly request you to submit your CV to Andy Dale at Arcas Technology.
May 03, 2024
Full time
Arcas Technology is partnered with a leading Financial Services company based in Warrington who are currently looking for an experienced Infrastructure Engineer to join their business on a permanent basis. My client are seeking a technically minded individual with strong experience in managing virtualised environments, particularly VMWare/ESXi platforms, and an excellent understanding of Windows Server operating systems. The ideal candidate will possess comprehensive knowledge of Windows Server OS, including its advanced functionalities, networking capabilities, and expertise in handling migrations and upgrades. Responsibilities: Manage and maintain VMWare/ESXi virtualised infrastructure, ensuring optimal performance, reliability, and scalability. Oversee the administration of Windows Server operating systems, including installation, configuration, troubleshooting, and performance tuning. Plan and execute migrations and upgrades of server environments, ensuring minimal downtime and maximum efficiency. Collaborate with the IT team to assess and address legacy systems and infrastructure, implementing improvements and best practices. Deploy and configure new servers, switches, routers, and desktops to support organizational growth and technological advancements. Execute Exchange and domain controller migrations, upgrades, and configurations, adhering to best practices and ensuring data integrity and security. Provide technical expertise and support for IT projects and initiatives, contributing to the overall success of the IT department. Perform routine maintenance tasks, such as software updates, patch management, and system backups, to ensure the stability and security of IT systems. Document processes, procedures, and configurations to maintain comprehensive system documentation and facilitate knowledge transfer. Key Skills & Experience: Windows Server. VMware. Firewall configuration and maintenance. Strong understanding of networking principles and protocols, including TCP/IP, DNS, DHCP, VLANs, and routing. Active Directory. Proficiency in scripting and automation tools for system administration tasks (e.g., PowerShell, Bash). Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. Strong analytical and problem-solving skills, with a proactive and detail-oriented approach to resolving technical issues. If you believe that you are well-suited for this role, we kindly request you to submit your CV to Andy Dale at Arcas Technology.
Bennett and Game Recruitment LTD
Tewkesbury, Gloucestershire
Trainee Hire Desk Controller required. Our client has over 20 years of experience specialising in the supply of large plant to contractors, civil engineers, groundwork contractors, builders and other commercial clients. They are now looking for a Hire Desk Control Assistant in their Tewkesbury depot due to the growth of the business. Successful candidates will work on the shop-based hire desk, processing the hire requirements for plant and tools for our extensive customer base. This will include both face to face customer interactions and telephone and electronic requests. Trainee Hire Desk Controller Position Overview Work as part of a team, and at the same time supporting colleagues Build strong customer relationships and resolving customer issues Ensuring hire contract administration is completed in an accurate and timely manner, including; arranging 'on' and 'off' hire's Have the ability to diarise 'day-to-day' entries of any 'on hires/off hires' and deliveries/collections. Co-ordinate all breakdowns and maintenance call outs, notify customers of and charge out damages when required to Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages. Be able to move the equipment off hired into the workshops from the hire counter Trainee Hire Desk Controller Position Requirements Admin/ Coordinating background. Computer literate Have highly effective administration, planning and organisation skills with strong attention to detail and accuracy Flexible and self-motivated, you'll take the initiative and be able to work independently Have great communication skills - both verbal and written Trainee Hire Desk Controller Position Remuneration Salary: £20,000 - £23,000 Working hours: 42.5 hours a week (Monday- Friday 7:30am- 5pm) Holiday Package: 23 days + 8BH Pension Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer. JBRP1_UKTJ
May 03, 2024
Full time
Trainee Hire Desk Controller required. Our client has over 20 years of experience specialising in the supply of large plant to contractors, civil engineers, groundwork contractors, builders and other commercial clients. They are now looking for a Hire Desk Control Assistant in their Tewkesbury depot due to the growth of the business. Successful candidates will work on the shop-based hire desk, processing the hire requirements for plant and tools for our extensive customer base. This will include both face to face customer interactions and telephone and electronic requests. Trainee Hire Desk Controller Position Overview Work as part of a team, and at the same time supporting colleagues Build strong customer relationships and resolving customer issues Ensuring hire contract administration is completed in an accurate and timely manner, including; arranging 'on' and 'off' hire's Have the ability to diarise 'day-to-day' entries of any 'on hires/off hires' and deliveries/collections. Co-ordinate all breakdowns and maintenance call outs, notify customers of and charge out damages when required to Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages. Be able to move the equipment off hired into the workshops from the hire counter Trainee Hire Desk Controller Position Requirements Admin/ Coordinating background. Computer literate Have highly effective administration, planning and organisation skills with strong attention to detail and accuracy Flexible and self-motivated, you'll take the initiative and be able to work independently Have great communication skills - both verbal and written Trainee Hire Desk Controller Position Remuneration Salary: £20,000 - £23,000 Working hours: 42.5 hours a week (Monday- Friday 7:30am- 5pm) Holiday Package: 23 days + 8BH Pension Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer. JBRP1_UKTJ
Service Desk Administrator £12.30 to £13.05 per hour O/T £18.45 - £19.58 per hour c£30,000.00 - c£32,000.00 £12.30 per hour: 40 hours x 52 weeks = £25,584.00 Average half hour overtime per day at £18.45 x 52 weeks = £2,398.00 Alternate Saturday mornings - 4 hours x 25 weeks = £1,845.00 Total £28,927.00 £13.05 per hour: 40 hours x 52 weeks = £27,144.00 Average half hour overtime per day at £19.58 x 52 weeks = £2,544.00 Alternate Saturday mornings - 4 hours x 25 weeks = £1,957.00 Total £31,645.00 Burtonwood - Warrington Monday to Friday 8:30 am - 5:00 pm - 30 mins lunch break Alternate Saturday mornings 8:00 am to 12:00 pm at O/T Rate Service Desk Administrator role overview: The purpose of the Service Desk Administrator will be to assist with the administration and day to day running of a busy HGV service department in a local truck dealership, ensuring that all the relevant paperwork is in place to make sure the vehicles are both compliant with DVLA legalities and Service Agreements with customers. Requirements to fulfil the role of: Service Desk Administrator: The ideal candidate will already have admin experience such as service desk/rental desk/warranty/parts in the motor industry (trucks/vans/cars/plant) although this is not essential as strong Administrators who are willing to learn will also be considered. You will have excellent communication skills, be IT literate, enjoy multi-tasking and working under pressure and used to working in a fast-paced environment. Main Duties for the Service Desk Administrator: Carrying out warranty invoicing and retail invoicing Communicating daily with customers via phone, and email Contacting customers and providing repair updates and gaining repair authority Reviewing current 'work in progress' and liaising with Workshop Controller Creating estimates for repair authorisation Organising vehicle campaign recalls Carrying out daily VOR reporting Controlling the allocation and issue of courtesy vehicles Processing cash sale invoices and take payments Responsibility for and controlling vehicle compliance, service schedules and maintenance programs Monitoring vehicle compliance dates on the system Checking the manufacturer system for information on vehicle contracts, history and recalls Liaising with the Workshop Controller on customers' requirement feedback Raising job cards and issue to Workshop Controller Liaising with internal departments as required The Company: Our client is a franchised Scania Dealership which has 5 depots throughout the North West of England; this position will be based at their modern offices at their depot in Burtonwood, where they carry out serving and repairs of Commercial Vehicles. Benefits Include: 21 days holiday plus Statutory Bank Holidays which will increase with length of service Life insurance (2 x annual salary) Contributory Pension Childcare vouchers Scania Reward System which offers the following : Gym Membership Retail discounts for a variety of stores Cashback for online purchases Cinema tickets and other forms of entertainment Discount codes for food outlets such as Bella Italia (AND MORE!)
May 01, 2024
Full time
Service Desk Administrator £12.30 to £13.05 per hour O/T £18.45 - £19.58 per hour c£30,000.00 - c£32,000.00 £12.30 per hour: 40 hours x 52 weeks = £25,584.00 Average half hour overtime per day at £18.45 x 52 weeks = £2,398.00 Alternate Saturday mornings - 4 hours x 25 weeks = £1,845.00 Total £28,927.00 £13.05 per hour: 40 hours x 52 weeks = £27,144.00 Average half hour overtime per day at £19.58 x 52 weeks = £2,544.00 Alternate Saturday mornings - 4 hours x 25 weeks = £1,957.00 Total £31,645.00 Burtonwood - Warrington Monday to Friday 8:30 am - 5:00 pm - 30 mins lunch break Alternate Saturday mornings 8:00 am to 12:00 pm at O/T Rate Service Desk Administrator role overview: The purpose of the Service Desk Administrator will be to assist with the administration and day to day running of a busy HGV service department in a local truck dealership, ensuring that all the relevant paperwork is in place to make sure the vehicles are both compliant with DVLA legalities and Service Agreements with customers. Requirements to fulfil the role of: Service Desk Administrator: The ideal candidate will already have admin experience such as service desk/rental desk/warranty/parts in the motor industry (trucks/vans/cars/plant) although this is not essential as strong Administrators who are willing to learn will also be considered. You will have excellent communication skills, be IT literate, enjoy multi-tasking and working under pressure and used to working in a fast-paced environment. Main Duties for the Service Desk Administrator: Carrying out warranty invoicing and retail invoicing Communicating daily with customers via phone, and email Contacting customers and providing repair updates and gaining repair authority Reviewing current 'work in progress' and liaising with Workshop Controller Creating estimates for repair authorisation Organising vehicle campaign recalls Carrying out daily VOR reporting Controlling the allocation and issue of courtesy vehicles Processing cash sale invoices and take payments Responsibility for and controlling vehicle compliance, service schedules and maintenance programs Monitoring vehicle compliance dates on the system Checking the manufacturer system for information on vehicle contracts, history and recalls Liaising with the Workshop Controller on customers' requirement feedback Raising job cards and issue to Workshop Controller Liaising with internal departments as required The Company: Our client is a franchised Scania Dealership which has 5 depots throughout the North West of England; this position will be based at their modern offices at their depot in Burtonwood, where they carry out serving and repairs of Commercial Vehicles. Benefits Include: 21 days holiday plus Statutory Bank Holidays which will increase with length of service Life insurance (2 x annual salary) Contributory Pension Childcare vouchers Scania Reward System which offers the following : Gym Membership Retail discounts for a variety of stores Cashback for online purchases Cinema tickets and other forms of entertainment Discount codes for food outlets such as Bella Italia (AND MORE!)
Your Company: The talent acquisition team at NET Recruit are delighted to be supporting a highly successful engineering manufacturing business who are searching for an experienced Production Engineer to join their team in the Greater Portsmouth area. With more than two decades of successful history, this business has moved into and spearheaded many niche markets and developed a plethora of market leading innovations for their customers, specifically within the energy sector.The position holder will be paramount to the continued operation of the business on a daily basis, conducting valuable planned and preventative electrical maintenance on production equipment. With a varied workload, including hands-on engineering and some desk-based work, this will be a dynamic and interesting role for the successful candidate and has been labelled the perfect opportunity for a keen electrical engineer to progress their learning, work as part of a team and develop their career. Role & Responsibilities While in this position your duties may include but are not limited to: Providing support to the engineering team by conducting planned and preventative maintenance on production equipment that is electrical Undertaking work to build, alter and commission production equipment Effectively managing parts, routings, specifications, requirements for testing and BoMs Producing documentation for production which will include certifications, testing reports, assembly instructions and any documentation on process improvements Proactively identifying and acting upon, including building and implementing both process and equipment improvements as it is needed Accurately diagnosing and conducting root cause work on systems and components that fail Supervising and supporting to junior technicians when required What You Will Need To Apply: The business is seeking applicants from experienced production engineers, in possession of a relevant electrical or electronic engineering qualification and with excellent experience in electrical cables, wiring, and preferably experience working with optical fibre systems. Additional experience in designing and testing microcontroller-based PCB designs and also in software and firmware programming would be highly coveted. Applicants should be strong faultfinders and problem solvers and have a strength in identifying faults with electronics systems at varying levels including PCB and component. Good communication skills would be valuable to the position holder. What You Will Get In Return: The successful could see a starting salary of up to £36,000, which will be highly dependent on previous and relevant experience to the role. Accompanying this offer will be a peripheral package including a very good holiday allocation, pension contribution, private healthcare, life insurance and additional monetary incentives, discounts and schemes.Alongside the highly attractive aforementioned package, in this role you will have the opportunity to grow your skills and knowledge within a majorly successful business. Ample opportunities to hit KPIs and targets will be provided, and the senior management will ensure the support and means to achieve these are in place. Additionally, this will lead to fantastic opportunities for future development within the company, with clear routes of progression. Justin Heron - Divisional DirectorM: E:
May 01, 2024
Full time
Your Company: The talent acquisition team at NET Recruit are delighted to be supporting a highly successful engineering manufacturing business who are searching for an experienced Production Engineer to join their team in the Greater Portsmouth area. With more than two decades of successful history, this business has moved into and spearheaded many niche markets and developed a plethora of market leading innovations for their customers, specifically within the energy sector.The position holder will be paramount to the continued operation of the business on a daily basis, conducting valuable planned and preventative electrical maintenance on production equipment. With a varied workload, including hands-on engineering and some desk-based work, this will be a dynamic and interesting role for the successful candidate and has been labelled the perfect opportunity for a keen electrical engineer to progress their learning, work as part of a team and develop their career. Role & Responsibilities While in this position your duties may include but are not limited to: Providing support to the engineering team by conducting planned and preventative maintenance on production equipment that is electrical Undertaking work to build, alter and commission production equipment Effectively managing parts, routings, specifications, requirements for testing and BoMs Producing documentation for production which will include certifications, testing reports, assembly instructions and any documentation on process improvements Proactively identifying and acting upon, including building and implementing both process and equipment improvements as it is needed Accurately diagnosing and conducting root cause work on systems and components that fail Supervising and supporting to junior technicians when required What You Will Need To Apply: The business is seeking applicants from experienced production engineers, in possession of a relevant electrical or electronic engineering qualification and with excellent experience in electrical cables, wiring, and preferably experience working with optical fibre systems. Additional experience in designing and testing microcontroller-based PCB designs and also in software and firmware programming would be highly coveted. Applicants should be strong faultfinders and problem solvers and have a strength in identifying faults with electronics systems at varying levels including PCB and component. Good communication skills would be valuable to the position holder. What You Will Get In Return: The successful could see a starting salary of up to £36,000, which will be highly dependent on previous and relevant experience to the role. Accompanying this offer will be a peripheral package including a very good holiday allocation, pension contribution, private healthcare, life insurance and additional monetary incentives, discounts and schemes.Alongside the highly attractive aforementioned package, in this role you will have the opportunity to grow your skills and knowledge within a majorly successful business. Ample opportunities to hit KPIs and targets will be provided, and the senior management will ensure the support and means to achieve these are in place. Additionally, this will lead to fantastic opportunities for future development within the company, with clear routes of progression. Justin Heron - Divisional DirectorM: E:
How does it sound working for a global company sound who work in collaboration with some of the worlds trendiest and iconic brands? We're looking for a Stock Controller to join the team and work with this prestigious company and help them continue in delivering some of the top products across the world and of course ensuring they are in stock and available. The role is going to be ideal for someone not only with proven stock control experience, but you also need to be someone that is an investigator at heart, meticulous and with great attention to detail, the person who will trace their steps and others to get to the bottom of what's happened to missing stock for example. This company are based in Hemel Hempstead with their team working from the offices on a weekly basis, with the option to work at least 1 day a week from home - Working hours for this role are 8.30am to 5pm (30-minute lunch), 9am to 5.30pm (30-minute lunch) or 9am to 6pm (1-hours lunch) . This is a permanent and full-time position, offering £30k to £35k as a starting salary, a relaxed and open culture very open to new ideas, employee discount and free-product scheme and 28 days holiday. What to expect day to day? Confirm shop deliveries when completed. Investigate missing stock. Warehouse Supplier Return and Shop Return note adjustments. Process transfers to warehouse Check & adjust shop requests for stock corrections Shop stock-takes to be investigated and processed Update, check & process transfers notes Investigate and resolve web order queries Investigate and resolve shop stock queries Process returns to suppliers, organise collection & chase for credit notes Weekly stock take of shops. Run reports, investigate differences with Area Managers. Process and document adjustments, once approved by FD. What do we need from you? Some form of Stock Control experience and use of stock control systems A proven meticulous and investigative nature and work ethic Flawless attention to detail Numerical Process driven Flexible and open to working in an adaptive and changing business Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 01, 2024
Full time
How does it sound working for a global company sound who work in collaboration with some of the worlds trendiest and iconic brands? We're looking for a Stock Controller to join the team and work with this prestigious company and help them continue in delivering some of the top products across the world and of course ensuring they are in stock and available. The role is going to be ideal for someone not only with proven stock control experience, but you also need to be someone that is an investigator at heart, meticulous and with great attention to detail, the person who will trace their steps and others to get to the bottom of what's happened to missing stock for example. This company are based in Hemel Hempstead with their team working from the offices on a weekly basis, with the option to work at least 1 day a week from home - Working hours for this role are 8.30am to 5pm (30-minute lunch), 9am to 5.30pm (30-minute lunch) or 9am to 6pm (1-hours lunch) . This is a permanent and full-time position, offering £30k to £35k as a starting salary, a relaxed and open culture very open to new ideas, employee discount and free-product scheme and 28 days holiday. What to expect day to day? Confirm shop deliveries when completed. Investigate missing stock. Warehouse Supplier Return and Shop Return note adjustments. Process transfers to warehouse Check & adjust shop requests for stock corrections Shop stock-takes to be investigated and processed Update, check & process transfers notes Investigate and resolve web order queries Investigate and resolve shop stock queries Process returns to suppliers, organise collection & chase for credit notes Weekly stock take of shops. Run reports, investigate differences with Area Managers. Process and document adjustments, once approved by FD. What do we need from you? Some form of Stock Control experience and use of stock control systems A proven meticulous and investigative nature and work ethic Flawless attention to detail Numerical Process driven Flexible and open to working in an adaptive and changing business Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
A highly organised Quotations Administrator is required for our prestigious market leading and award winning, Sunday Times Fast track 100 client to deliver excellent customer service, quotations, sales order process and hire control at their prestigious hire office based near Aylesbury, Buckinghamshire, commutable from Oxford. In return there is an excellent salary of circa £30k+ dependent on level of experience and excellent benefits including generous holidays, good contributory pension scheme and medical insurance, in a permanent stable company that rewards their employees. Apply now! This exciting quotations Administrator role would suit a proactive professional with excellent communication skills and organisational experience within the hire industries and / or good experience of quotations, purchase orders, sales order process within a busy multi team office or fast paced hire office. The purpose of this role is to work within the hire team of 6 ensuring customer calls and emails are dealt with promptly as first point of contact and hire sales quotation orders are fulfilled efficiently on time and to customer specification. My client specialises in the hire of breakthrough construction plant equipment and innovative hire plant machinery so any experience of hire plant equipment or plant machinery would be of interest but training will be provided. You must have good quotations, sales order process, purchase order process experience. The ideal quotations Administrator will have the following, experience, attributes and skills; Good experience of quotations, quotation orders, purchase orders, sales order process, or hire quotations, hire controller process Hire industry experience ideally or good experience of plant machinery, plant equipment and quotations, sales orders purchase orders process (hire desk can be trained) Highly organised, excellent attention to detail and a flexible, positive can do attitude Good team management, support, team motivational skills and experiences Excellent IT, communication, negotiation and interaction skills- ability to communicate, well with all levels and provide excellent customer service Good office experience- working in multiple teams in a busy, fast moving office environment A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office based role (not hybrid, remote,) The hours are 8.30-5.30 Key responsibilities of this hire sales quotations admin role include; Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications ConvertingincomingPurchaseOrdersensuringtheequipmentrequiredisavailable, processing and sending the order confirmation to the customer Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner A full job description will be discussed and submitted to suitable candidates upon application, To apply please email your CV with salary expectations, availability and how you meet our clients quotations Administrator criteria. sales admin,sales administrator, quotations, sales order process, purchase order
Apr 30, 2024
Full time
A highly organised Quotations Administrator is required for our prestigious market leading and award winning, Sunday Times Fast track 100 client to deliver excellent customer service, quotations, sales order process and hire control at their prestigious hire office based near Aylesbury, Buckinghamshire, commutable from Oxford. In return there is an excellent salary of circa £30k+ dependent on level of experience and excellent benefits including generous holidays, good contributory pension scheme and medical insurance, in a permanent stable company that rewards their employees. Apply now! This exciting quotations Administrator role would suit a proactive professional with excellent communication skills and organisational experience within the hire industries and / or good experience of quotations, purchase orders, sales order process within a busy multi team office or fast paced hire office. The purpose of this role is to work within the hire team of 6 ensuring customer calls and emails are dealt with promptly as first point of contact and hire sales quotation orders are fulfilled efficiently on time and to customer specification. My client specialises in the hire of breakthrough construction plant equipment and innovative hire plant machinery so any experience of hire plant equipment or plant machinery would be of interest but training will be provided. You must have good quotations, sales order process, purchase order process experience. The ideal quotations Administrator will have the following, experience, attributes and skills; Good experience of quotations, quotation orders, purchase orders, sales order process, or hire quotations, hire controller process Hire industry experience ideally or good experience of plant machinery, plant equipment and quotations, sales orders purchase orders process (hire desk can be trained) Highly organised, excellent attention to detail and a flexible, positive can do attitude Good team management, support, team motivational skills and experiences Excellent IT, communication, negotiation and interaction skills- ability to communicate, well with all levels and provide excellent customer service Good office experience- working in multiple teams in a busy, fast moving office environment A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office based role (not hybrid, remote,) The hours are 8.30-5.30 Key responsibilities of this hire sales quotations admin role include; Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications ConvertingincomingPurchaseOrdersensuringtheequipmentrequiredisavailable, processing and sending the order confirmation to the customer Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner A full job description will be discussed and submitted to suitable candidates upon application, To apply please email your CV with salary expectations, availability and how you meet our clients quotations Administrator criteria. sales admin,sales administrator, quotations, sales order process, purchase order
Job Title: Junior Service Desk Controller Location: Stevenage Duration: Temp to perm Hours : 0900-5.30pm Mon-Fri Salary: 13/14ph - perm to be confirmed but competitive salary What we do: We are a leading specialist in telecare solutions and warden call systems, with over 450 sites supported Nationwide. Our client base includes local authorities, Councils and Housing associations also the public sector. Job Overview: As a Junior Service Desk Controller, you will help with the day-to-day admin for the team and assist with the logistics of the engineers so that operations run smoothly, monitoring service levels, and making sure the client base is happy. Key Responsibilities: To assist the service controller with day-to-day admin tasks, as and when they arise. Assist the service controller to monitor service desk performance metrics, such as ticket resolution time, first call resolution rate, and customer satisfaction scores. Assist the service controller to Identify opportunities for process improvements and automation to enhance service desk efficiency and effectiveness. Stay informed about emerging technologies and industry best practices related to IT service management. Required/ Advantageous: Proven experience ideally in a technical support role, with at least 2-3 years' experience. PC literate including word and excel. We want someone who is keen to learn all about the business and grow with us. Ability to work under pressure and be a self-motivator. Effective communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical stakeholders. Commitment to providing exceptional customer service and helping to resolve issues promptly and professionally. Ideally to have experience with a ticketing system
Apr 23, 2024
Full time
Job Title: Junior Service Desk Controller Location: Stevenage Duration: Temp to perm Hours : 0900-5.30pm Mon-Fri Salary: 13/14ph - perm to be confirmed but competitive salary What we do: We are a leading specialist in telecare solutions and warden call systems, with over 450 sites supported Nationwide. Our client base includes local authorities, Councils and Housing associations also the public sector. Job Overview: As a Junior Service Desk Controller, you will help with the day-to-day admin for the team and assist with the logistics of the engineers so that operations run smoothly, monitoring service levels, and making sure the client base is happy. Key Responsibilities: To assist the service controller with day-to-day admin tasks, as and when they arise. Assist the service controller to monitor service desk performance metrics, such as ticket resolution time, first call resolution rate, and customer satisfaction scores. Assist the service controller to Identify opportunities for process improvements and automation to enhance service desk efficiency and effectiveness. Stay informed about emerging technologies and industry best practices related to IT service management. Required/ Advantageous: Proven experience ideally in a technical support role, with at least 2-3 years' experience. PC literate including word and excel. We want someone who is keen to learn all about the business and grow with us. Ability to work under pressure and be a self-motivator. Effective communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical stakeholders. Commitment to providing exceptional customer service and helping to resolve issues promptly and professionally. Ideally to have experience with a ticketing system
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience providing at least second line support/systems administration on software applications. Incident and problems management. Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar. Office 365 applications Experience working in an ITIL environment. Nice to Have SQL scripting or querying SharePoint Information/Application Security ITIL v3 certification Azure As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 23, 2024
Full time
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience providing at least second line support/systems administration on software applications. Incident and problems management. Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar. Office 365 applications Experience working in an ITIL environment. Nice to Have SQL scripting or querying SharePoint Information/Application Security ITIL v3 certification Azure As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
HUNTER MASON CONSULTING LIMITED
St. Albans, Hertfordshire
Document Controller St Albans £30,000 - £35,000 Permanent Brief Description To maintain the accuracy of maintenance records for the GTR depots contract and support the contract reporting process. Role Description File documents in physical and digital records and ensure appropriate storage. Check all documentation on the job file for accuracy and completeness prior to saving to Digital logbooks in AssetPro in correct format. Review Operative worksheets for updated assets and update the Asset Register on AssetPro accordingly ensuring all information is correctly captured. Review and maintain the accuracy of the records, editing where necessary to ensure they are up-to-date. Identify remedial work arising from routine maintenance activities. Manage the processes around documentation within the organisation. Maintain confidentiality around sensitive documentation Assist in the preparation of the monthly contract report and ad-hoc reports. Manage requests for documentation. Train employees on how to use and access the documents. Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors working on the GTR depots contract. Follow company processes and procedures. Meet all KPIs measured on a periodic basis. Qualifications Recognised qualification (desirable) Seniority level Minimum 5 years' experience Experience / knowledge Proven experience in a Document Controller role. Proven experience in the facilities management sector. An understanding of depot assets. Proficient in the use of standard MS Office packages. Proficient in the use of AssetPro. Skills / Attributes Mandatory Ability to work to deadlines Collaborative/team player High attention to detail Self-motivated Well-developed organisational skills Preferable Experience of the Rail industry.
Apr 18, 2024
Full time
Document Controller St Albans £30,000 - £35,000 Permanent Brief Description To maintain the accuracy of maintenance records for the GTR depots contract and support the contract reporting process. Role Description File documents in physical and digital records and ensure appropriate storage. Check all documentation on the job file for accuracy and completeness prior to saving to Digital logbooks in AssetPro in correct format. Review Operative worksheets for updated assets and update the Asset Register on AssetPro accordingly ensuring all information is correctly captured. Review and maintain the accuracy of the records, editing where necessary to ensure they are up-to-date. Identify remedial work arising from routine maintenance activities. Manage the processes around documentation within the organisation. Maintain confidentiality around sensitive documentation Assist in the preparation of the monthly contract report and ad-hoc reports. Manage requests for documentation. Train employees on how to use and access the documents. Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors working on the GTR depots contract. Follow company processes and procedures. Meet all KPIs measured on a periodic basis. Qualifications Recognised qualification (desirable) Seniority level Minimum 5 years' experience Experience / knowledge Proven experience in a Document Controller role. Proven experience in the facilities management sector. An understanding of depot assets. Proficient in the use of standard MS Office packages. Proficient in the use of AssetPro. Skills / Attributes Mandatory Ability to work to deadlines Collaborative/team player High attention to detail Self-motivated Well-developed organisational skills Preferable Experience of the Rail industry.
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
Apr 18, 2024
Full time
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
An opportunity has arisen for a Hire Desk Controller working near York, Mon to Fri role, Permanent Role, Training provided, Circa £22.5K basic salary This position is working with one of the UK's leading Generator hire and repair companies who are at the forefront of their field The purpose of the Hire Desk Controller is to help keep a smooth running of Key Accounts and General Orders, understanding click apply for full job details
Dec 19, 2022
Full time
An opportunity has arisen for a Hire Desk Controller working near York, Mon to Fri role, Permanent Role, Training provided, Circa £22.5K basic salary This position is working with one of the UK's leading Generator hire and repair companies who are at the forefront of their field The purpose of the Hire Desk Controller is to help keep a smooth running of Key Accounts and General Orders, understanding click apply for full job details
GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future. As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider click apply for full job details
Dec 14, 2022
Full time
GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future. As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider click apply for full job details
We are looking for someone who loves delivering great customer service to join us as a Customer Service Advisor (internally known as a Hire Desk Controller) at one of key customers sites. As a Customer Service Advisor, you will be part of a team who services one of our key account customers. On a day to day basis you'll be dealing with a variety of people and a variety of queries click apply for full job details
Dec 14, 2022
Full time
We are looking for someone who loves delivering great customer service to join us as a Customer Service Advisor (internally known as a Hire Desk Controller) at one of key customers sites. As a Customer Service Advisor, you will be part of a team who services one of our key account customers. On a day to day basis you'll be dealing with a variety of people and a variety of queries click apply for full job details
We are looking for someone who loves delivering great customer service to join us as a Customer Service Advisor (internally known as a Hire Desk Controller) at one of key customers sites.As a Customer Service Advisor, you will be part of a team who services one of our key account customers. On a day to day basis you'll be dealing with a variety of people and a variety of queries. The customer might want a quote to hire out our machines, they might want to place a small or large order or maybe they will have a query about an existing hire. Whatever the query we will look to you to provide a great service and deal with the request efficiently and effectively. This is a very busy role and predominately customer facing so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment and is computer literate (Excel/Word). Working days Monday - Friday 8-5.30pm. In reward we offer £24,000 base salary (dependent on experience), Hire Desk commission scheme, 25 days holiday pro-rata, Pension, Health Cash Plan, and Life assurance.Responsibilities include: • Successfully convert hire enquiries into hire orders and achieve revenue target.• Use the in-house system interactively to take orders ensuring that availability is checked first and hire rates are achieved.• Achieving call standards set by the company.• Using your product knowledge, you will provide the customer with the best option for hire.• Deal with customer enquiries in a professional and polite manner• Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot.• Build strong and helpful relationships with colleagues in other depots/departments• Co-ordinate with the local depot transport coordinator to fulfil customer requirements.The ideal candidate will have: -• Previous experience in a busy customer service and/or sales role • Excellent customer service and relationship management skills• Good organisational skills with the ability to multi task and prioritise deadlines• Good knowledge of MS Office including Word and Excel Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence. We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our "Your Safety, Our Priority" programme. For further information please contact the Recruitment Team on or
Dec 13, 2022
Full time
We are looking for someone who loves delivering great customer service to join us as a Customer Service Advisor (internally known as a Hire Desk Controller) at one of key customers sites.As a Customer Service Advisor, you will be part of a team who services one of our key account customers. On a day to day basis you'll be dealing with a variety of people and a variety of queries. The customer might want a quote to hire out our machines, they might want to place a small or large order or maybe they will have a query about an existing hire. Whatever the query we will look to you to provide a great service and deal with the request efficiently and effectively. This is a very busy role and predominately customer facing so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment and is computer literate (Excel/Word). Working days Monday - Friday 8-5.30pm. In reward we offer £24,000 base salary (dependent on experience), Hire Desk commission scheme, 25 days holiday pro-rata, Pension, Health Cash Plan, and Life assurance.Responsibilities include: • Successfully convert hire enquiries into hire orders and achieve revenue target.• Use the in-house system interactively to take orders ensuring that availability is checked first and hire rates are achieved.• Achieving call standards set by the company.• Using your product knowledge, you will provide the customer with the best option for hire.• Deal with customer enquiries in a professional and polite manner• Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot.• Build strong and helpful relationships with colleagues in other depots/departments• Co-ordinate with the local depot transport coordinator to fulfil customer requirements.The ideal candidate will have: -• Previous experience in a busy customer service and/or sales role • Excellent customer service and relationship management skills• Good organisational skills with the ability to multi task and prioritise deadlines• Good knowledge of MS Office including Word and Excel Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence. We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our "Your Safety, Our Priority" programme. For further information please contact the Recruitment Team on or
A Star Recruitment St Helens Branch are recruiting for a Hire Desk Controller on behalf of our client based in Haydock, St Helens. This is a permanent role. About the company: A market leading supplier of non-mechanical products for hire and sale, such as - Portable Trackway, Event Flooring and Commercial and Industrial Matting Solutions both for Sale and Hire click apply for full job details
Dec 13, 2022
Full time
A Star Recruitment St Helens Branch are recruiting for a Hire Desk Controller on behalf of our client based in Haydock, St Helens. This is a permanent role. About the company: A market leading supplier of non-mechanical products for hire and sale, such as - Portable Trackway, Event Flooring and Commercial and Industrial Matting Solutions both for Sale and Hire click apply for full job details
A leading premium automotive business and leading to move towards electric autonomous vehicles. WHAT TO EXPECT Vehicle Dynamics is the team within Body and Chassis Engineering responsible for delivering the driven attributes of Vehicle Dynamics - Steering, Ride and Handling - for all core JLR products. Novel mechatronic systems are being deployed throughout new JLR vehicle platforms and require specialist skills in controller theory, calibration, virtual and physical vehicle driving and assessment skills. This role, working within Vehicle Dynamics in the Active Systems Tuning Team, is to deliver system calibration solutions across a wide range of different Chassis control systems. To be successful, the candidate will need to possess a high level of drive and intellect, be capable of independent or team working and display a systematic approach to solving technical problems. Key Accountabilities and Responsibilities • Work with System and Commodity teams to ensure timely delivery of calibrations across all systems. • Work with Vehicle Dynamics Project Leaders, Lead Tuners and Integrators to carry out desktop, driving simulator and physical vehicle tuning activities to support development of vehicle level targets. • Support any work with systems layer partners, System Architects and virtual engineering community in developing virtual methods for active systems simulation. • Work with Lead Engineers to develop effective controller strategies, ensuring all required functionality is built-in. • Keep abreast of competitor and industry trends applicable to active systems. • Support the team towards understanding of complex technical issues and their resolution • Support the team in developing robust calibration processes for all systems. WHAT YOU NEED Knowledge, Skills and experience Essential: • Skills and experience in Vehicle Dynamics attribute subjective evaluation using physical vehicles or driver-in-the-loop simulations. • Understanding of Control Systems function and application. • Experience in Vehicle Dynamics attribute delivery, through tuning of relevant systems such as Steering, Suspension and Driveline Systems. • Understanding of Systems Engineering principles in relation to Vehicle Dynamics • Whole vehicle engineering knowledge and cross functional experience Desirable: • Calibration experience with chassis control systems would be a strong advantage • Experience with relevant virtual tools such as Simpack, Carmaker, Matlab/ Simulink • Engineering relevant degree qualification • Proving Ground experience and qualifications including high mu and low mu limit handling • Experience of problem solving tools e.g. Root Cause Analysis, 8 Disciplines of problem solving
Dec 08, 2022
Full time
A leading premium automotive business and leading to move towards electric autonomous vehicles. WHAT TO EXPECT Vehicle Dynamics is the team within Body and Chassis Engineering responsible for delivering the driven attributes of Vehicle Dynamics - Steering, Ride and Handling - for all core JLR products. Novel mechatronic systems are being deployed throughout new JLR vehicle platforms and require specialist skills in controller theory, calibration, virtual and physical vehicle driving and assessment skills. This role, working within Vehicle Dynamics in the Active Systems Tuning Team, is to deliver system calibration solutions across a wide range of different Chassis control systems. To be successful, the candidate will need to possess a high level of drive and intellect, be capable of independent or team working and display a systematic approach to solving technical problems. Key Accountabilities and Responsibilities • Work with System and Commodity teams to ensure timely delivery of calibrations across all systems. • Work with Vehicle Dynamics Project Leaders, Lead Tuners and Integrators to carry out desktop, driving simulator and physical vehicle tuning activities to support development of vehicle level targets. • Support any work with systems layer partners, System Architects and virtual engineering community in developing virtual methods for active systems simulation. • Work with Lead Engineers to develop effective controller strategies, ensuring all required functionality is built-in. • Keep abreast of competitor and industry trends applicable to active systems. • Support the team towards understanding of complex technical issues and their resolution • Support the team in developing robust calibration processes for all systems. WHAT YOU NEED Knowledge, Skills and experience Essential: • Skills and experience in Vehicle Dynamics attribute subjective evaluation using physical vehicles or driver-in-the-loop simulations. • Understanding of Control Systems function and application. • Experience in Vehicle Dynamics attribute delivery, through tuning of relevant systems such as Steering, Suspension and Driveline Systems. • Understanding of Systems Engineering principles in relation to Vehicle Dynamics • Whole vehicle engineering knowledge and cross functional experience Desirable: • Calibration experience with chassis control systems would be a strong advantage • Experience with relevant virtual tools such as Simpack, Carmaker, Matlab/ Simulink • Engineering relevant degree qualification • Proving Ground experience and qualifications including high mu and low mu limit handling • Experience of problem solving tools e.g. Root Cause Analysis, 8 Disciplines of problem solving
Role: Hire Controller Location: East London Sector: Tools & Plant Hire Package: £26,000 - £28,000 + Bonus Hire Desk Controller - National Tool & Plant Hire Company, East London. Salary up to £28,000 Our client is a leading national tool and plant hire company with depots throughout the UK click apply for full job details
Dec 08, 2022
Full time
Role: Hire Controller Location: East London Sector: Tools & Plant Hire Package: £26,000 - £28,000 + Bonus Hire Desk Controller - National Tool & Plant Hire Company, East London. Salary up to £28,000 Our client is a leading national tool and plant hire company with depots throughout the UK click apply for full job details
Are you a Hire Desk Controller looking for an exciting new opportunity in Wakefield ? We have a unique opportunity for energetic, forward-thinking individuals to join our expanding team at our Wakefield depot. The salary for this role is negotiable (DOE) plus benefits click apply for full job details
Dec 08, 2022
Full time
Are you a Hire Desk Controller looking for an exciting new opportunity in Wakefield ? We have a unique opportunity for energetic, forward-thinking individuals to join our expanding team at our Wakefield depot. The salary for this role is negotiable (DOE) plus benefits click apply for full job details
Are you a Hire Desk Controller looking for an exciting new opportunity in Wakefield ? We have a unique opportunity for energetic, forward-thinking individuals to join our expanding team at our Wakefield depot. The salary for this role is negotiable (DOE) plus benefits. As one of the leading innovators in our sector, we are currently looking to recruit a Hire Desk Controller within our Powered Access depot. The successful applicant will possess the core qualities that we pride ourselves on, such as being customer-focused, a good communicator, organised, values teamwork, is reliable, and has a willingness to learn. If you possess these character traits, then you could be exactly the person we're looking for. Experience in a rental or a service-related industry may be advantageous but is definitely not essential. In return we offer a competitive package in an established, fast-paced, ambitious company that will provide career stability and progression prospects. You will be working for a company where hard work is rewarded. We are looking to recruit suitable individuals where you would be joining a relatively new team and will have an opportunity to make an immediate impact. The team are the central point of contact for customers placing orders, making enquiries, and coordinating machine allocation and deliveries/collections. In brief this Hire Desk Controller role involves: taking hire enquiries via telephone, email, and our online ordering system and processing them on to our hire system checking availability of machines and operators and ensuring that order statuses are always up to date on our systems coordinating with the engineering and transport teams to ensure that the correct machines are ready and available to be delivered to customer sites dealing with customer queries, complaints, and damages dealing with customers professionally and politely at all times, and maximising sales using your product knowledge maintaining health and safety standards within the hire office communicating effectively with other colleagues and providing a helpful and friendly point of contact for depot enquiries We would welcome applications for this Hire Desk Controller role from candidates with skills in MS Office, administration, customer service, plant, machinery, health & safety, telephony, email, order processing, query handling, or previous experience as a Hire Desk Controller. Benefits We offer an excellent benefits package: 25 days holiday per year, plus statutory holidays Inclusion in a profit share scheme An auto-enrolment pension scheme with employer contributions Death-in-Service benefit of 2 x salary Healthcare Cash Plan In addition, we have invested in an excellent induction programme, and staff training (we currently hold an Investors in People award). Please note that we operate a two-stage interview process and online testing to screen candidates. Essential Skills The Ideal Candidate for this Role previous experience in a customer-focused role is a must, as is attention to detail when processing information on to our hire system experience of working on a hire desk would be a distinct advantage a good knowledge of Microsoft packages and computer skills in general you must be outgoing and enthusiastic As this is a customer-facing role, excellent communication skills and a friendly approach are a must Timekeeping and using your own initiative will be important aspects of the role, so you should be proficient at these skills About Company AFI Group is a leading provider of access solutions, from the hire and purchase of access equipment, to accredited training and service / maintenance of machines. With a current network of 21 hire locations across the UK, AFI has a strong emphasis on Health & Safety and is proud to hold various accreditations (ISO9001, ISO14001, ISO45001, 5 Achilles BuildingConfidence, Gold RoSPA award - to name a few).
Dec 08, 2022
Full time
Are you a Hire Desk Controller looking for an exciting new opportunity in Wakefield ? We have a unique opportunity for energetic, forward-thinking individuals to join our expanding team at our Wakefield depot. The salary for this role is negotiable (DOE) plus benefits. As one of the leading innovators in our sector, we are currently looking to recruit a Hire Desk Controller within our Powered Access depot. The successful applicant will possess the core qualities that we pride ourselves on, such as being customer-focused, a good communicator, organised, values teamwork, is reliable, and has a willingness to learn. If you possess these character traits, then you could be exactly the person we're looking for. Experience in a rental or a service-related industry may be advantageous but is definitely not essential. In return we offer a competitive package in an established, fast-paced, ambitious company that will provide career stability and progression prospects. You will be working for a company where hard work is rewarded. We are looking to recruit suitable individuals where you would be joining a relatively new team and will have an opportunity to make an immediate impact. The team are the central point of contact for customers placing orders, making enquiries, and coordinating machine allocation and deliveries/collections. In brief this Hire Desk Controller role involves: taking hire enquiries via telephone, email, and our online ordering system and processing them on to our hire system checking availability of machines and operators and ensuring that order statuses are always up to date on our systems coordinating with the engineering and transport teams to ensure that the correct machines are ready and available to be delivered to customer sites dealing with customer queries, complaints, and damages dealing with customers professionally and politely at all times, and maximising sales using your product knowledge maintaining health and safety standards within the hire office communicating effectively with other colleagues and providing a helpful and friendly point of contact for depot enquiries We would welcome applications for this Hire Desk Controller role from candidates with skills in MS Office, administration, customer service, plant, machinery, health & safety, telephony, email, order processing, query handling, or previous experience as a Hire Desk Controller. Benefits We offer an excellent benefits package: 25 days holiday per year, plus statutory holidays Inclusion in a profit share scheme An auto-enrolment pension scheme with employer contributions Death-in-Service benefit of 2 x salary Healthcare Cash Plan In addition, we have invested in an excellent induction programme, and staff training (we currently hold an Investors in People award). Please note that we operate a two-stage interview process and online testing to screen candidates. Essential Skills The Ideal Candidate for this Role previous experience in a customer-focused role is a must, as is attention to detail when processing information on to our hire system experience of working on a hire desk would be a distinct advantage a good knowledge of Microsoft packages and computer skills in general you must be outgoing and enthusiastic As this is a customer-facing role, excellent communication skills and a friendly approach are a must Timekeeping and using your own initiative will be important aspects of the role, so you should be proficient at these skills About Company AFI Group is a leading provider of access solutions, from the hire and purchase of access equipment, to accredited training and service / maintenance of machines. With a current network of 21 hire locations across the UK, AFI has a strong emphasis on Health & Safety and is proud to hold various accreditations (ISO9001, ISO14001, ISO45001, 5 Achilles BuildingConfidence, Gold RoSPA award - to name a few).
EY160 Hire Desk ControllerLocation: Normanton, WakefieldSalary: £22,000Monday to Friday 8 - 5pm (40 hours per week)Overview:First Military Recruitment are currently seeking a Hire Desk Controller on behalf of one of our clients.Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities: Responsible for smooth running of key accounts and/or general orders. Ensure all on/off hire orders are taken in detail and processed correctly. Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits. Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes. Advise Transport Department of any necessary movements within a timely manner. Ensure relevant spreadsheets (as applicable) are updated daily/weekly and any concerns are brought to the attention of your Line Manager. Answer all incoming calls within 3 rings in a polite and professional manner as trained. Ensure own individual knowledge is enhanced by constantly aiming to learn/improve and taking on board training as necessary. Achieve all targets and KPI's that are set for individuals/Administration team - example month end target for posting invoices 8th of each month. Create, post invoices to Sage daily, from various run code reports as specified and update Line Manager. Check daily all off hires due from awaiting off hire report and update Line Manager of progress if there are any delays. Any customer queries must be dealt with quickly and efficiently. Line Manager or Director requests are to be completed within the same day or within timescale provided by them. Liaise and communicate effectively with all levels of staff. Ensure company vehicle or occasional loan vehicle supplied, is kept clean and tidy at all times, serviced within manufacturer's guideline, and ensure any defects are notified to correct parties and rectified in a timely manner. Promote teamwork and co-operation at all times, both within individual depots and right across the entire group of companies. Skills and Qualifications: GCSE in English & Maths. Confidence with IT and computer packages such as excel. Administration or Hire desk experience, however full training will be provided. Excellent organisation skills. Good communications skills, written and verbal. An ability to work efficiently under pressure. Ability to understand and implement written and verbal instruction. Work well on own initiative and as part of a team. Ability to ensure the work gets done in a timely and effective manner. Ability to follow Company policy and procedures. Self-motivation.
Dec 07, 2022
Full time
EY160 Hire Desk ControllerLocation: Normanton, WakefieldSalary: £22,000Monday to Friday 8 - 5pm (40 hours per week)Overview:First Military Recruitment are currently seeking a Hire Desk Controller on behalf of one of our clients.Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities: Responsible for smooth running of key accounts and/or general orders. Ensure all on/off hire orders are taken in detail and processed correctly. Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits. Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes. Advise Transport Department of any necessary movements within a timely manner. Ensure relevant spreadsheets (as applicable) are updated daily/weekly and any concerns are brought to the attention of your Line Manager. Answer all incoming calls within 3 rings in a polite and professional manner as trained. Ensure own individual knowledge is enhanced by constantly aiming to learn/improve and taking on board training as necessary. Achieve all targets and KPI's that are set for individuals/Administration team - example month end target for posting invoices 8th of each month. Create, post invoices to Sage daily, from various run code reports as specified and update Line Manager. Check daily all off hires due from awaiting off hire report and update Line Manager of progress if there are any delays. Any customer queries must be dealt with quickly and efficiently. Line Manager or Director requests are to be completed within the same day or within timescale provided by them. Liaise and communicate effectively with all levels of staff. Ensure company vehicle or occasional loan vehicle supplied, is kept clean and tidy at all times, serviced within manufacturer's guideline, and ensure any defects are notified to correct parties and rectified in a timely manner. Promote teamwork and co-operation at all times, both within individual depots and right across the entire group of companies. Skills and Qualifications: GCSE in English & Maths. Confidence with IT and computer packages such as excel. Administration or Hire desk experience, however full training will be provided. Excellent organisation skills. Good communications skills, written and verbal. An ability to work efficiently under pressure. Ability to understand and implement written and verbal instruction. Work well on own initiative and as part of a team. Ability to ensure the work gets done in a timely and effective manner. Ability to follow Company policy and procedures. Self-motivation.