Michael Page Procurement & Supply Chain
Leeds, Yorkshire
This role involves supporting logistics operations, ensuring customer shipping needs are met and maintaining high service standards. You'll handle order communication, arrange shipments, manage documentation, and assist with imports/exports, requiring attention to detail, organisational skills, and basic geographical knowledge. Client Details MPCC (Marine Pump and Compressor Components) is a family business, formed in 1988 by Ex Shell Tankers UK Engineer Tony Bray, all five members of the Bray family can be found working at MPCC. Description Communicate the status of orders to customers and provide freight quotations upon request Arrange shipments with freight forwarders and couriers ensuring correct shipment and delivery Prepare required shipment documentation and liaise with external organisations as required Be first point of contact for warehouse staff and couriers/freight forwarders in all dispatch related matters Ensure shipments are delivered to customers on time through checking tracking and liaising with freight forwarders Assist with arranging imports from international suppliers Check customs clearance entries and liaise with relevant external organisations to request amendments if necessary Maintain accurate records for audit purposes, and ensure filing is kept organised and updated Profile A successful Logistics Administrator should have: Attention to detail and strong organisational abilities Competent in Microsoft Office packages Excellent written and verbal communication Strong problem-solving skills Experience of 3PL platforms and systems (desirable) Knowledge of customs documentation requirements and customs procedures (desirable) Knowledge of Incoterms (desirable) Import/ export experience Basic geographical knowledge and eagerness to expand this knowledge Job Offer A competitive salary in the range of £25,000 - £28,000 per year Additional benefits including casual dress, gym membership, on-site parking, private dental and medical insurance A friendly and supportive company culture that values hard work and dedication. We are a dog friendly business and often have up to 5 dogs in the offices at any time. Please confirm upon application that this is something you would be comfortable with. We encourage all candidates who believe they could thrive as a Logistics Administrator in our Leeds location to apply.
May 17, 2024
Full time
This role involves supporting logistics operations, ensuring customer shipping needs are met and maintaining high service standards. You'll handle order communication, arrange shipments, manage documentation, and assist with imports/exports, requiring attention to detail, organisational skills, and basic geographical knowledge. Client Details MPCC (Marine Pump and Compressor Components) is a family business, formed in 1988 by Ex Shell Tankers UK Engineer Tony Bray, all five members of the Bray family can be found working at MPCC. Description Communicate the status of orders to customers and provide freight quotations upon request Arrange shipments with freight forwarders and couriers ensuring correct shipment and delivery Prepare required shipment documentation and liaise with external organisations as required Be first point of contact for warehouse staff and couriers/freight forwarders in all dispatch related matters Ensure shipments are delivered to customers on time through checking tracking and liaising with freight forwarders Assist with arranging imports from international suppliers Check customs clearance entries and liaise with relevant external organisations to request amendments if necessary Maintain accurate records for audit purposes, and ensure filing is kept organised and updated Profile A successful Logistics Administrator should have: Attention to detail and strong organisational abilities Competent in Microsoft Office packages Excellent written and verbal communication Strong problem-solving skills Experience of 3PL platforms and systems (desirable) Knowledge of customs documentation requirements and customs procedures (desirable) Knowledge of Incoterms (desirable) Import/ export experience Basic geographical knowledge and eagerness to expand this knowledge Job Offer A competitive salary in the range of £25,000 - £28,000 per year Additional benefits including casual dress, gym membership, on-site parking, private dental and medical insurance A friendly and supportive company culture that values hard work and dedication. We are a dog friendly business and often have up to 5 dogs in the offices at any time. Please confirm upon application that this is something you would be comfortable with. We encourage all candidates who believe they could thrive as a Logistics Administrator in our Leeds location to apply.
We are looking for an experienced administrator to support the repair works. You will have experience of managing multiple workflows, strong organisational and communication skills. Process orders, provide coasting quotations, liaise with customer and engineers. You will be part of a wider team responsible for the end-to-end repair process. The company is a leading global manufacturing company, offering full training, hybrid working, full benefits package and a 37.5 hr working week, pension, Contributory pension, Free office parking EV charging available, well-being service and Modern office and facilities. Great company culture truly values their staff with very high staff retention. Job role: Assist to Prepare Repair Quotations. Process received POs; issue order acknowledgement Order parts as required; log stock into Protean and receipt parts on delivery Assist to request labour from Service Co-ordinator and ensure works completed promptly; keep customers informed of progress and on completion Assist to ensure completed jobs are closed, ready for invoicing Provide cover for Service Co-ordinator when required Requirements Ability to communicate with mobile engineers to understand what is required Work from own initiative with minimum supervision Attention to detail Ability to work to deadlines under pressure to make sure customers receive quotations promptly and works are planned efficiently. Communicate precisely both in writing and verbally, with team members and customers Work as a team member within a modern office; and with a team of remote engineers UK wide. Competent in the daily use of Microsoft Office/Teams. Communicate with customers etc.
May 16, 2024
Full time
We are looking for an experienced administrator to support the repair works. You will have experience of managing multiple workflows, strong organisational and communication skills. Process orders, provide coasting quotations, liaise with customer and engineers. You will be part of a wider team responsible for the end-to-end repair process. The company is a leading global manufacturing company, offering full training, hybrid working, full benefits package and a 37.5 hr working week, pension, Contributory pension, Free office parking EV charging available, well-being service and Modern office and facilities. Great company culture truly values their staff with very high staff retention. Job role: Assist to Prepare Repair Quotations. Process received POs; issue order acknowledgement Order parts as required; log stock into Protean and receipt parts on delivery Assist to request labour from Service Co-ordinator and ensure works completed promptly; keep customers informed of progress and on completion Assist to ensure completed jobs are closed, ready for invoicing Provide cover for Service Co-ordinator when required Requirements Ability to communicate with mobile engineers to understand what is required Work from own initiative with minimum supervision Attention to detail Ability to work to deadlines under pressure to make sure customers receive quotations promptly and works are planned efficiently. Communicate precisely both in writing and verbally, with team members and customers Work as a team member within a modern office; and with a team of remote engineers UK wide. Competent in the daily use of Microsoft Office/Teams. Communicate with customers etc.
Sales Administrator £28,000-£30,000Permanent/Full Time Working Hours: Monday to Friday 08:00 to 4:30pm SF Recruitment are working with an excellent Manufacturing business in Hinckley who are looking for an experienced Sales Administrator to join their business on a full time / permanent basis. The Sales Administrator will enjoy a varied role & working in an SME / Manufacturing environment. Duties will also include: - To act as first point of contact for answering incoming calls. - To Log & Co-ordinate all customer enquiries. - You will document all sales, ordering and processing of sales orders. - To handle all customer enquiries within a timely manner. - Making Quotations using the internal system, ensuring all documentation is in place. - To ensure excellent communication between customers and the business following up quotations and maintaining accurate feedback on the quotation / CRM system. - Source, specified raw materials, negotiating best price and lead times to ensure customers receive their orders in required lead times. - Deal effectively with both customers and suppliers - Chasing supplier to ensure on time in full deliveries. About You: - Excellent communication skills, both verbal and written - Strong computer skills with Microsoft packages i.e. Outlook, Excel and Word - Knowledge of Sage or similar processing systems is an advantage - Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key. - Experience within a similar role is desirable If you feel you have the right skills and would like further information on this exciting opportunity send your CV to
May 16, 2024
Full time
Sales Administrator £28,000-£30,000Permanent/Full Time Working Hours: Monday to Friday 08:00 to 4:30pm SF Recruitment are working with an excellent Manufacturing business in Hinckley who are looking for an experienced Sales Administrator to join their business on a full time / permanent basis. The Sales Administrator will enjoy a varied role & working in an SME / Manufacturing environment. Duties will also include: - To act as first point of contact for answering incoming calls. - To Log & Co-ordinate all customer enquiries. - You will document all sales, ordering and processing of sales orders. - To handle all customer enquiries within a timely manner. - Making Quotations using the internal system, ensuring all documentation is in place. - To ensure excellent communication between customers and the business following up quotations and maintaining accurate feedback on the quotation / CRM system. - Source, specified raw materials, negotiating best price and lead times to ensure customers receive their orders in required lead times. - Deal effectively with both customers and suppliers - Chasing supplier to ensure on time in full deliveries. About You: - Excellent communication skills, both verbal and written - Strong computer skills with Microsoft packages i.e. Outlook, Excel and Word - Knowledge of Sage or similar processing systems is an advantage - Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key. - Experience within a similar role is desirable If you feel you have the right skills and would like further information on this exciting opportunity send your CV to
We are seeking an Accounts & Administration Assistant for our client based in Scunthorpe. The client are hoping for someone with career aspirations and a flexible approach to the role, which will be varied. This is a full time, permanent position. Principal Objectives of Position: To support the administrative activities of the business to enable delivery and continuous development of a customer focused and efficient support service in all aspects of sales, purchasing, health, safety, quality, and environmental practices. To work closely with the Operations Manager and Finance Manager to ensure accurate and reliable information is maintained and readily available. Key Responsibilities: To support full compliance with company policies and procedures. To communicate effectively with other administrators and the Operations Manager, regarding workloads, current tasks and issues arising. To act as a point of contact pertaining to the administration of sales, purchasing, and general administration. To support the administration of project controls, including resource/parts records and associated costs in conjunction with Clockify reporting. To support project management administration for the delivery of projects and service agreements, including life cycle management of machines and associated maintenance programmes. To liaise with customers, suppliers, and staff at all levels, by telephone and email. To respond timely to parts enquiries, generating associated quotations, order acknowledgements, payment applications, and sales invoices as and when required. To arrange and expedite parts deliveries to customers, liaising with transport companies as needed. To generate purchase orders and process associated delivery notes. To work in Stores, stock management, including stock counts, associated Sage entries, stock rotation, and dealing with anomalies in a timely manner. To arrange travel, accommodation, training courses and medicals (if, and when necessary). To maintain accurate, electronic records in line with data protection and confidentiality regulations. To fully contribute towards the overall safe and successful business performance and growth of the company. Prior Experience, Qualifications & Personal Attributes: Good level of education (equivalent to GCSE Grade 5 (C) or above in Mathematics and English). Sage X3 experience desirable but not essential as full training will be provided. Excellent written and verbal communication skills. Good organisational skills and ability to work under pressure. Prepared to work in dusty and noisy environments when required. Determined and resilient, with the drive to complete tasks. Excellent analytical, numeric and IT skills (including intermediate use of Microsoft Excel, Word, and Outlook). By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
May 16, 2024
Full time
We are seeking an Accounts & Administration Assistant for our client based in Scunthorpe. The client are hoping for someone with career aspirations and a flexible approach to the role, which will be varied. This is a full time, permanent position. Principal Objectives of Position: To support the administrative activities of the business to enable delivery and continuous development of a customer focused and efficient support service in all aspects of sales, purchasing, health, safety, quality, and environmental practices. To work closely with the Operations Manager and Finance Manager to ensure accurate and reliable information is maintained and readily available. Key Responsibilities: To support full compliance with company policies and procedures. To communicate effectively with other administrators and the Operations Manager, regarding workloads, current tasks and issues arising. To act as a point of contact pertaining to the administration of sales, purchasing, and general administration. To support the administration of project controls, including resource/parts records and associated costs in conjunction with Clockify reporting. To support project management administration for the delivery of projects and service agreements, including life cycle management of machines and associated maintenance programmes. To liaise with customers, suppliers, and staff at all levels, by telephone and email. To respond timely to parts enquiries, generating associated quotations, order acknowledgements, payment applications, and sales invoices as and when required. To arrange and expedite parts deliveries to customers, liaising with transport companies as needed. To generate purchase orders and process associated delivery notes. To work in Stores, stock management, including stock counts, associated Sage entries, stock rotation, and dealing with anomalies in a timely manner. To arrange travel, accommodation, training courses and medicals (if, and when necessary). To maintain accurate, electronic records in line with data protection and confidentiality regulations. To fully contribute towards the overall safe and successful business performance and growth of the company. Prior Experience, Qualifications & Personal Attributes: Good level of education (equivalent to GCSE Grade 5 (C) or above in Mathematics and English). Sage X3 experience desirable but not essential as full training will be provided. Excellent written and verbal communication skills. Good organisational skills and ability to work under pressure. Prepared to work in dusty and noisy environments when required. Determined and resilient, with the drive to complete tasks. Excellent analytical, numeric and IT skills (including intermediate use of Microsoft Excel, Word, and Outlook). By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Sales Administrator Location: Haydock Salary: 23,150 - 25,150 per annum Contract: Full time, Permanent Hours: Monday to Friday, 8:30am - 4:30pm An excellent opportunity for a company in Haydock who are looking to recruit a Sales Administrator to work out of their main office on a permanent basis, offering a salary of 23,150 per annum with an additional 2000 bonus. Working Monday - Friday during core business hours. This is an exciting opportunity to be part of a very busy, inbound sales team. We are looking for someone with experience in dealing with sales quotations, sales orders and sales order processing. You should have experience working in an environment where product and technical knowledge was key to your role. You will demonstrate the ability to show a good understanding of the products you have previously worked with. Job Description: To accurately record sales orders received by telephone, post, fax and e-mail for order processing. To deal with enquiries from customers by providing details on products, samples and prices. Provide sales support for Key Account Managers, incorporating all administrative elements and contact. Update spreadsheets as and when required. Person Specification: Suitable candidates must demonstrate a proven track record in excellent customer service and administration skills. Apply for this role now or email your cv directly to (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 16, 2024
Full time
Sales Administrator Location: Haydock Salary: 23,150 - 25,150 per annum Contract: Full time, Permanent Hours: Monday to Friday, 8:30am - 4:30pm An excellent opportunity for a company in Haydock who are looking to recruit a Sales Administrator to work out of their main office on a permanent basis, offering a salary of 23,150 per annum with an additional 2000 bonus. Working Monday - Friday during core business hours. This is an exciting opportunity to be part of a very busy, inbound sales team. We are looking for someone with experience in dealing with sales quotations, sales orders and sales order processing. You should have experience working in an environment where product and technical knowledge was key to your role. You will demonstrate the ability to show a good understanding of the products you have previously worked with. Job Description: To accurately record sales orders received by telephone, post, fax and e-mail for order processing. To deal with enquiries from customers by providing details on products, samples and prices. Provide sales support for Key Account Managers, incorporating all administrative elements and contact. Update spreadsheets as and when required. Person Specification: Suitable candidates must demonstrate a proven track record in excellent customer service and administration skills. Apply for this role now or email your cv directly to (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sales Administrator £28,000-£30,000 Permanent/Full Time Working Hours: Monday to Friday 08:00 to 4:30pm SF Recruitment are working with an excellent Manufacturing business in Hinckley who are looking for an experienced Sales Administrator to join their business on a full time / permanent basis. The Sales Administrator will enjoy a varied role & working in an SME / Manufacturing environment. Duties will also include: - To act as first point of contact for answering incoming calls. - To Log & Co-ordinate all customer enquiries. - You will document all sales, ordering and processing of sales orders. - To handle all customer enquiries within a timely manner. - Making Quotations using the internal system, ensuring all documentation is in place. - To ensure excellent communication between customers and the business following up quotations and maintaining accurate feedback on the quotation / CRM system. - Source, specified raw materials, negotiating best price and lead times to ensure customers receive their orders in required lead times. - Deal effectively with both customers and suppliers - Chasing supplier to ensure on time in full deliveries. About You: - Excellent communication skills, both verbal and written - Strong computer skills with Microsoft packages i.e. Outlook, Excel and Word - Knowledge of Sage or similar processing systems is an advantage - Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key. - Experience within a similar role is desirable If you feel you have the right skills and would like further information on this exciting opportunity send your CV to (url removed)
May 16, 2024
Full time
Sales Administrator £28,000-£30,000 Permanent/Full Time Working Hours: Monday to Friday 08:00 to 4:30pm SF Recruitment are working with an excellent Manufacturing business in Hinckley who are looking for an experienced Sales Administrator to join their business on a full time / permanent basis. The Sales Administrator will enjoy a varied role & working in an SME / Manufacturing environment. Duties will also include: - To act as first point of contact for answering incoming calls. - To Log & Co-ordinate all customer enquiries. - You will document all sales, ordering and processing of sales orders. - To handle all customer enquiries within a timely manner. - Making Quotations using the internal system, ensuring all documentation is in place. - To ensure excellent communication between customers and the business following up quotations and maintaining accurate feedback on the quotation / CRM system. - Source, specified raw materials, negotiating best price and lead times to ensure customers receive their orders in required lead times. - Deal effectively with both customers and suppliers - Chasing supplier to ensure on time in full deliveries. About You: - Excellent communication skills, both verbal and written - Strong computer skills with Microsoft packages i.e. Outlook, Excel and Word - Knowledge of Sage or similar processing systems is an advantage - Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key. - Experience within a similar role is desirable If you feel you have the right skills and would like further information on this exciting opportunity send your CV to (url removed)
Uniting talent are currently recruiting for a Technical CAD administrator for our client based in Durham. What will you be doing: Account management of existing client base Technical sales quotations and estimations Recording of the technical sales Liase with external suppliers for raw materials CAD technical drawings AutoCAD/or solid works General office duties Requirements: Technical knowledge of CAD dra click apply for full job details
May 15, 2024
Full time
Uniting talent are currently recruiting for a Technical CAD administrator for our client based in Durham. What will you be doing: Account management of existing client base Technical sales quotations and estimations Recording of the technical sales Liase with external suppliers for raw materials CAD technical drawings AutoCAD/or solid works General office duties Requirements: Technical knowledge of CAD dra click apply for full job details
Customer Service Administrator Warrington 21,000 - 25,000 Monday - Friday My client based in Warrington is looking for a highly flexible, motivated individual who will be confident in working within a busy, fast paced environment. You will be working for a well-known company with opportunity to progress. Benefits include: Early finish Fridays Annual Christmas bonus 2 x Work Functions a year Opportunities to progress through the business Free on-site parking Duties and responsibilities: Maintain relationships with existing customers Review and develop relationships with new customers - no cold calling involved Respond to incoming email and phone enquiries Provide detailed bespoke Proposals / quotations to Management / customers on a regular basis Working alongside management to provide the best quotes for the customer The ideal candidate: Experience of web based sales and distribution Ambitious and looking to develop a career in a fast moving and growing business If this sounds like a role you would be interested in, please apply today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 14, 2024
Full time
Customer Service Administrator Warrington 21,000 - 25,000 Monday - Friday My client based in Warrington is looking for a highly flexible, motivated individual who will be confident in working within a busy, fast paced environment. You will be working for a well-known company with opportunity to progress. Benefits include: Early finish Fridays Annual Christmas bonus 2 x Work Functions a year Opportunities to progress through the business Free on-site parking Duties and responsibilities: Maintain relationships with existing customers Review and develop relationships with new customers - no cold calling involved Respond to incoming email and phone enquiries Provide detailed bespoke Proposals / quotations to Management / customers on a regular basis Working alongside management to provide the best quotes for the customer The ideal candidate: Experience of web based sales and distribution Ambitious and looking to develop a career in a fast moving and growing business If this sounds like a role you would be interested in, please apply today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Title: Senior Sales Administrator Location: Borehamwood, Hertfordshire Salary: 28,000 - 32,000 per annum Hours: Monday - Thursday 9:00 am - 5:30 pm, Friday 9:00 am - 5:00 pm Job Type: Full-time, Permanent Overview: We are seeking a proactive and detail-oriented individual to join our team as a Senior Sales Administrator. In this role, you will be responsible for a variety of administrative tasks, including creating sales quotations, raising purchase orders, liaising with suppliers, and providing support to various departments. The ideal candidate will have strong organisational skills, excellent communication abilities, and the ability to multitask effectively in a fast-paced environment. Key Responsibilities: Create and manage sales quotations accurately and efficiently. Communicate with suppliers to obtain quotes, negotiate pricing, and placing orders, chasing orders. Updating the sales term with lead times for deliveries and any correspondence between the sales team and the supplier. Coordinate with internal departments to gather necessary information for quotations and orders. Send quotations within a timely manner back to the sales team. Liaising with supplier regarding late deliveries, or any errors. Helping in the different departments when admin staff is on annual leave. Maintain organised records of sales and purchasing documentation. Building and maintain supplier relationships. Contribute to process improvements to enhance efficiency and effectiveness. Adhere to company policies and procedures regarding purchasing and administrative processes. Any other duties that are related that may be required to fulfil your role. Qualifications: Previous experience in a similar administrative role, creating quotations, preferably in a sale or purchasing environment. Strong attention to detail and accuracy in data entry and documentation. Ability to work within tight deadlines with proven previous experience. Excellent organisational and time management skills as well as being an effective communicator. Benefits: Competitive salary within the range of 28,000 - 32,000 per annum. Full-time permanent position with stable hours and regular schedule. Opportunities for professional development and advancement within the company. Discounted gym membership. Private healthcare. Pleasant working environment with a supportive team atmosphere. Friday early finish - 5 pm. Serviced offices and free on-site parking for convenience. Birthday celebrations including birthday cake Christmas & summer team outings. Wheelchair accessible facilities and inclusive work environment. Annual leave 25 days + 8 bank holiday (made up of 22 days bank holiday, 3 days over the Christmas period, 8 bank holidays). Pension Scheme. Please note: No hybrid/remote working options available. This is fully office based. To apply for the Senior Sales Administrator position, please submit your resume with your cover letter highlighting your relevant experience. We will review applications on a rolling basis and contact qualified candidates for interviews. Thank you for your interest. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 14, 2024
Full time
Job Title: Senior Sales Administrator Location: Borehamwood, Hertfordshire Salary: 28,000 - 32,000 per annum Hours: Monday - Thursday 9:00 am - 5:30 pm, Friday 9:00 am - 5:00 pm Job Type: Full-time, Permanent Overview: We are seeking a proactive and detail-oriented individual to join our team as a Senior Sales Administrator. In this role, you will be responsible for a variety of administrative tasks, including creating sales quotations, raising purchase orders, liaising with suppliers, and providing support to various departments. The ideal candidate will have strong organisational skills, excellent communication abilities, and the ability to multitask effectively in a fast-paced environment. Key Responsibilities: Create and manage sales quotations accurately and efficiently. Communicate with suppliers to obtain quotes, negotiate pricing, and placing orders, chasing orders. Updating the sales term with lead times for deliveries and any correspondence between the sales team and the supplier. Coordinate with internal departments to gather necessary information for quotations and orders. Send quotations within a timely manner back to the sales team. Liaising with supplier regarding late deliveries, or any errors. Helping in the different departments when admin staff is on annual leave. Maintain organised records of sales and purchasing documentation. Building and maintain supplier relationships. Contribute to process improvements to enhance efficiency and effectiveness. Adhere to company policies and procedures regarding purchasing and administrative processes. Any other duties that are related that may be required to fulfil your role. Qualifications: Previous experience in a similar administrative role, creating quotations, preferably in a sale or purchasing environment. Strong attention to detail and accuracy in data entry and documentation. Ability to work within tight deadlines with proven previous experience. Excellent organisational and time management skills as well as being an effective communicator. Benefits: Competitive salary within the range of 28,000 - 32,000 per annum. Full-time permanent position with stable hours and regular schedule. Opportunities for professional development and advancement within the company. Discounted gym membership. Private healthcare. Pleasant working environment with a supportive team atmosphere. Friday early finish - 5 pm. Serviced offices and free on-site parking for convenience. Birthday celebrations including birthday cake Christmas & summer team outings. Wheelchair accessible facilities and inclusive work environment. Annual leave 25 days + 8 bank holiday (made up of 22 days bank holiday, 3 days over the Christmas period, 8 bank holidays). Pension Scheme. Please note: No hybrid/remote working options available. This is fully office based. To apply for the Senior Sales Administrator position, please submit your resume with your cover letter highlighting your relevant experience. We will review applications on a rolling basis and contact qualified candidates for interviews. Thank you for your interest. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Julie Rose Recruitment are seeking an Insurance Administrator to join their client in Bromley within the Household Department. The successful candidate will have previous experience within Household Insurance broking and the ability to deal professionally with clients. Key Responsibilities of the Insurance Administrator: Managing existing client accounts and dealing with new enquiries Liaising with clients on the phone throughout the process Research and provide new quotations for various financial products Reaching out to clients when their policies are due to see if they wish to renew Processing renewals adhering to Treating Customers Fairly company policy Provide former and prospective clients with quotations at next renewal Collecting and arranging payment where required under finance schemes Diary management Person Specification for the Insurance Administrator : Experience within Household Insurance Client facing role, handling policy types such as high net worth, private home (contents and buildings) boats, pets, holiday homes and personal accident Understanding of the principles of insurance broking Knowledge of FCA protocols, Data Protection and GDPR Proficient in MS Office This Insurance Administrator position is a great job opportunity to join a small and friendly team within this professional financial services company.
May 14, 2024
Full time
Julie Rose Recruitment are seeking an Insurance Administrator to join their client in Bromley within the Household Department. The successful candidate will have previous experience within Household Insurance broking and the ability to deal professionally with clients. Key Responsibilities of the Insurance Administrator: Managing existing client accounts and dealing with new enquiries Liaising with clients on the phone throughout the process Research and provide new quotations for various financial products Reaching out to clients when their policies are due to see if they wish to renew Processing renewals adhering to Treating Customers Fairly company policy Provide former and prospective clients with quotations at next renewal Collecting and arranging payment where required under finance schemes Diary management Person Specification for the Insurance Administrator : Experience within Household Insurance Client facing role, handling policy types such as high net worth, private home (contents and buildings) boats, pets, holiday homes and personal accident Understanding of the principles of insurance broking Knowledge of FCA protocols, Data Protection and GDPR Proficient in MS Office This Insurance Administrator position is a great job opportunity to join a small and friendly team within this professional financial services company.
Job Title : Customer Success Manager Location : Mold Salary: £30,000 to £40,000 Job type: Full time - Permanent The Important Bit - The Package Salary in the region of £30,000 to £40,000 dependent on experience plus performance related bonus Ongoing development, training and support Opportunity to progress within the growing Head Office Team 30 days annual leave Additional day off for your birthday Regular team building days/nights out Quarterly Employee awards recognising performance Early finish on a Friday Company pension Christmas bonus The Role - Customer Success Manager Reporting to the Company Directors, as the Customer Success Manager you will be a highly organised and proactive individual requiring minimal supervision. You will be responsible for liaising between our regional branches and our key national accounts helping to price new opportunities, schedule works in and ensure customer satisfaction. You will be based at our Head Office in Mold, North Wales and our standard working hours are 8am-5pm Monday to Thursday and 8am-3pm on Friday. Some flexibility will be required to support the needs of the business. Complete management of our increasing portfolio of National Account Customers Main point of contact acting as a liaison between our regional branches and our key national accounts to ensure customer satisfaction and KPI's are met Monitoring of customer enquiry inbox and distribution of leads to regional branches Liaising with customers, obtaining PO numbers, ensuring all costs are correct and queries are resolved Maintaining up to date records and contact details on our CRM system Assisting with the completion of new supplier forms, pre-qualification questionnaires and requests for quotations. Pricing new national customer opportunities and liaising between head office and our regional branches. Supporting the management team where needed with national sales initiatives. Communication with a variety of customers and suppliers via telephone and email. Our Requirements Preferably a minimum of 2 years' experience in a B2B customer service/sales role Excellent communication and interpersonal skills Well-presented and professional with a positive, 'can-do' attitude and customer focused approach A pragmatic and logical thinker who's well organised and pays excellent attention to detail Ability to manage own workload with minimal supervision Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 More About Us Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. All applications for this Customer Success Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click on the APPLY button to send your CV for this role. This Job description is not exhaustive but outlines the main requirements. Candidates with the relevant experience or job titles of; Customer Service Manager, Customer Success Manager, Customer Service Executive, Customer Success Executive, Account Manager, Client Support Advisor, Client Administrator, Sales Administrator, Customer Support Administrator, Client Services Advisor, Sales Support, Customer Service Agent, Key Accounts, National Accounts, will also be considered for this role.
May 14, 2024
Full time
Job Title : Customer Success Manager Location : Mold Salary: £30,000 to £40,000 Job type: Full time - Permanent The Important Bit - The Package Salary in the region of £30,000 to £40,000 dependent on experience plus performance related bonus Ongoing development, training and support Opportunity to progress within the growing Head Office Team 30 days annual leave Additional day off for your birthday Regular team building days/nights out Quarterly Employee awards recognising performance Early finish on a Friday Company pension Christmas bonus The Role - Customer Success Manager Reporting to the Company Directors, as the Customer Success Manager you will be a highly organised and proactive individual requiring minimal supervision. You will be responsible for liaising between our regional branches and our key national accounts helping to price new opportunities, schedule works in and ensure customer satisfaction. You will be based at our Head Office in Mold, North Wales and our standard working hours are 8am-5pm Monday to Thursday and 8am-3pm on Friday. Some flexibility will be required to support the needs of the business. Complete management of our increasing portfolio of National Account Customers Main point of contact acting as a liaison between our regional branches and our key national accounts to ensure customer satisfaction and KPI's are met Monitoring of customer enquiry inbox and distribution of leads to regional branches Liaising with customers, obtaining PO numbers, ensuring all costs are correct and queries are resolved Maintaining up to date records and contact details on our CRM system Assisting with the completion of new supplier forms, pre-qualification questionnaires and requests for quotations. Pricing new national customer opportunities and liaising between head office and our regional branches. Supporting the management team where needed with national sales initiatives. Communication with a variety of customers and suppliers via telephone and email. Our Requirements Preferably a minimum of 2 years' experience in a B2B customer service/sales role Excellent communication and interpersonal skills Well-presented and professional with a positive, 'can-do' attitude and customer focused approach A pragmatic and logical thinker who's well organised and pays excellent attention to detail Ability to manage own workload with minimal supervision Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 More About Us Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. All applications for this Customer Success Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click on the APPLY button to send your CV for this role. This Job description is not exhaustive but outlines the main requirements. Candidates with the relevant experience or job titles of; Customer Service Manager, Customer Success Manager, Customer Service Executive, Customer Success Executive, Account Manager, Client Support Advisor, Client Administrator, Sales Administrator, Customer Support Administrator, Client Services Advisor, Sales Support, Customer Service Agent, Key Accounts, National Accounts, will also be considered for this role.
Do you work within a service environment dealing with engineers; creating quotations, raising purchase orders and generating customer invoices? Are you resilient, able to work in a fast-paced environment and enjoy managing multiple projects? Would you like to work for a business who have a superb reputation within their sector, who take good care of their staff and who also invest in your future development? This hugely successful business is synonymous not only with providing a first-class service to their customers, but also committing to the wellbeing of their staff which continues to be demonstrated in both staff retention and feedback from staff. If you are a motivated Service Advisor / Coordinator , have confident administration / IT skills and you re ready to take the next step in your career, you can expect a salary of up to £25,000 plus a 10% performance bonus. Benefits includes pension; cash plan healthcare; death in service; ride to work scheme. What s the Job? Working within the Service Delivery Team, you ll be responsible for ensuring the field-based service engineers have everything you ll be involved in: Raising quotations Booking in jobs Raising invoices Completing month end checks What Skills do I need? You ll already be working as an administrator / service advisor, preferably within an engineering related business; along with an outgoing personality, you ll also need: A strong administration background with an excellent eye for detail To be able to manage multiple, ever-changing deadlines Have the ability to take ownership from start to finish Be confident and used to working in a very busy, often challenging environment Have strong IT skills and be confident with Excel Your Privacy: GDPR: We are committed to protecting your personal data and respecting your privacy, therefore we will not submit your CV to any prospective employer without your prior consent. You also have the right to object to the use of your personal data at any time.
May 14, 2024
Full time
Do you work within a service environment dealing with engineers; creating quotations, raising purchase orders and generating customer invoices? Are you resilient, able to work in a fast-paced environment and enjoy managing multiple projects? Would you like to work for a business who have a superb reputation within their sector, who take good care of their staff and who also invest in your future development? This hugely successful business is synonymous not only with providing a first-class service to their customers, but also committing to the wellbeing of their staff which continues to be demonstrated in both staff retention and feedback from staff. If you are a motivated Service Advisor / Coordinator , have confident administration / IT skills and you re ready to take the next step in your career, you can expect a salary of up to £25,000 plus a 10% performance bonus. Benefits includes pension; cash plan healthcare; death in service; ride to work scheme. What s the Job? Working within the Service Delivery Team, you ll be responsible for ensuring the field-based service engineers have everything you ll be involved in: Raising quotations Booking in jobs Raising invoices Completing month end checks What Skills do I need? You ll already be working as an administrator / service advisor, preferably within an engineering related business; along with an outgoing personality, you ll also need: A strong administration background with an excellent eye for detail To be able to manage multiple, ever-changing deadlines Have the ability to take ownership from start to finish Be confident and used to working in a very busy, often challenging environment Have strong IT skills and be confident with Excel Your Privacy: GDPR: We are committed to protecting your personal data and respecting your privacy, therefore we will not submit your CV to any prospective employer without your prior consent. You also have the right to object to the use of your personal data at any time.
Source4 Personnel Solutions
High Wycombe, Buckinghamshire
You will be working within the construction industry, working for a well established independently owned company who are looking to add to their team due to internal promotion. The is a fully office based role, working within a busy, down to earth environment they even have an office dog who is an internal part of the team. This is a varied hands on role duties include; Regular direct contact with existing and potential customers, generating enquiries, progressing quotations and thus securing business with a level of service exceeding our customers' expectations Answering / dealing with telephone & faxed enquiries / queries / order Compiling / submitting / progressing customer quotations Compiling / submitting / progressing stock and special supplier purchase orders Maintaining and adhering to goods receiving administration procedures General office / clerical / administration duties Direct input and a responsibility to ensure that budget sales and margin is achieved as a minimum performance Manage your time and sales activities to your best ability and in line with the interests of the company at all times Reporting directly to the management, you are responsible for maintaining both existing and potential custom with a particular focus on the further development of new business, in line with our aim to achieve sustainable and profitable growth for the future Attend sales meetings / product training / corporate functions as required by the management, which may occasionally be 'after hours' Assist with annual stock-take Any other general duties as required by the company Serving customers on the Trade Counter Picking and packing orders for delivery Checking and putting into stock of goods received General tidying / maintenance of office and stores areas Driving of company vehicles for goods deliveries (subject to acceptance as company driver) Requirements Proactive Team player Competent PC skills Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunitiesemployer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which willinvolve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
May 14, 2024
Full time
You will be working within the construction industry, working for a well established independently owned company who are looking to add to their team due to internal promotion. The is a fully office based role, working within a busy, down to earth environment they even have an office dog who is an internal part of the team. This is a varied hands on role duties include; Regular direct contact with existing and potential customers, generating enquiries, progressing quotations and thus securing business with a level of service exceeding our customers' expectations Answering / dealing with telephone & faxed enquiries / queries / order Compiling / submitting / progressing customer quotations Compiling / submitting / progressing stock and special supplier purchase orders Maintaining and adhering to goods receiving administration procedures General office / clerical / administration duties Direct input and a responsibility to ensure that budget sales and margin is achieved as a minimum performance Manage your time and sales activities to your best ability and in line with the interests of the company at all times Reporting directly to the management, you are responsible for maintaining both existing and potential custom with a particular focus on the further development of new business, in line with our aim to achieve sustainable and profitable growth for the future Attend sales meetings / product training / corporate functions as required by the management, which may occasionally be 'after hours' Assist with annual stock-take Any other general duties as required by the company Serving customers on the Trade Counter Picking and packing orders for delivery Checking and putting into stock of goods received General tidying / maintenance of office and stores areas Driving of company vehicles for goods deliveries (subject to acceptance as company driver) Requirements Proactive Team player Competent PC skills Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunitiesemployer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which willinvolve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Our client is seeking an experienced candidate, with solid administration and excellent communication skills to join their company as a Sales Administrator to support their busy team. Annual salary will be £24,000 . Hours of work Monday to Friday 9:00am - 5:30pm. It is essential that the individual is organised, accurate, and able to provide an extremely high level of customer service . Duties: Creating quotations in line with company guidelines Inputting purchase orders Invoicing Liaising with suppliers, clients and colleagues Efficiently scheduling installation , taking logistics plans into account All other administration tasks Benefits: £24,000 per annum Free car parking on site 22 days holiday plus bank holidays, (3 to be used over Christmas) Experience required: Sales administration experience is beneficial Pro-active 'get things done' work approach Confident Keen eye for detail Good verbal communications skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
May 14, 2024
Full time
Our client is seeking an experienced candidate, with solid administration and excellent communication skills to join their company as a Sales Administrator to support their busy team. Annual salary will be £24,000 . Hours of work Monday to Friday 9:00am - 5:30pm. It is essential that the individual is organised, accurate, and able to provide an extremely high level of customer service . Duties: Creating quotations in line with company guidelines Inputting purchase orders Invoicing Liaising with suppliers, clients and colleagues Efficiently scheduling installation , taking logistics plans into account All other administration tasks Benefits: £24,000 per annum Free car parking on site 22 days holiday plus bank holidays, (3 to be used over Christmas) Experience required: Sales administration experience is beneficial Pro-active 'get things done' work approach Confident Keen eye for detail Good verbal communications skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Do you have proven administration experience, with the ability to commute to St Neots? Are you keen to work in a varied role, for a rapidly expanding company, that can offer excellent training and progression? Do you want to be valued and rewarded financially for doing a good job, with uncapped bonuses available of typically £6,000? If so, our fantastic National client who are one of the main suppliers within their sector are keen to hear from you! The Role: As a Sales Administrator within a vibrant and supportive team you will have varied tasks and will be provided with excellent support from long-standing managers within the business. You will be supporting the sales team from an administration and communication point of view, having exposures to clients and a genuine opportunity to become an Account Manager. More Detail: Dealing with incoming enquires over the phone and via email Inputting orders onto the CRM database and replying to quotations requests Updating the database with correct client and account information Communicating sales information on product availability to the team Reporting sales figures The Person: We are looking for an outgoing and confident person that loves to multi-task and really make a difference. If you are looking for a long-term permanent role where you are rewarded for what you do and also have a genuine career path ahead of you, then this is the perfect role and company for you. Key attributes: An excellent communicator, confident dealing with people at all levels Proven administrator within a fast-paced and busy office setting Positive, able to multi-task and a real team player! Ability to build solid relationships with clients and colleagues alike This permanent Sales Administrator role based in St Neots will offer a basic salary of £23,000 - £24,000 plus an uncapped bonus of typically £6,000 which is incredibly rare for this type of role, plus company benefits. Apply Now if you have the experience our client is looking for or contact Dominic Quirke at Advancing People directly, in complete confidence. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
May 14, 2024
Full time
Do you have proven administration experience, with the ability to commute to St Neots? Are you keen to work in a varied role, for a rapidly expanding company, that can offer excellent training and progression? Do you want to be valued and rewarded financially for doing a good job, with uncapped bonuses available of typically £6,000? If so, our fantastic National client who are one of the main suppliers within their sector are keen to hear from you! The Role: As a Sales Administrator within a vibrant and supportive team you will have varied tasks and will be provided with excellent support from long-standing managers within the business. You will be supporting the sales team from an administration and communication point of view, having exposures to clients and a genuine opportunity to become an Account Manager. More Detail: Dealing with incoming enquires over the phone and via email Inputting orders onto the CRM database and replying to quotations requests Updating the database with correct client and account information Communicating sales information on product availability to the team Reporting sales figures The Person: We are looking for an outgoing and confident person that loves to multi-task and really make a difference. If you are looking for a long-term permanent role where you are rewarded for what you do and also have a genuine career path ahead of you, then this is the perfect role and company for you. Key attributes: An excellent communicator, confident dealing with people at all levels Proven administrator within a fast-paced and busy office setting Positive, able to multi-task and a real team player! Ability to build solid relationships with clients and colleagues alike This permanent Sales Administrator role based in St Neots will offer a basic salary of £23,000 - £24,000 plus an uncapped bonus of typically £6,000 which is incredibly rare for this type of role, plus company benefits. Apply Now if you have the experience our client is looking for or contact Dominic Quirke at Advancing People directly, in complete confidence. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Supply Chain Administrator / Account Co-ordinator £27,000 + Benefits On-site role Tamworth Days Only (Mon-Fri) gap technical are proud to be representing this global manufacturing business in their search for a Customer Service Representative to work at their facility based near Tamworth Performance Objectives Key customer account responsibility, order receipt, contract review, material status Monthly customer order book alignment Update customer order status report for key accounts, weekly/monthly Management of customer forecast data Liaise daily with Panning & Procurement team to ensure Supply Chain supports customer order book demand and buffer levels. Liaise daily with Logistics team regarding customer shipments Ensuring co-ordination and timely replies to all customer queries. Providing commercial and administrative support to the Management and Commercial team. Preparation of customer quotations including spot sales business. Perform any other reasonable requests made by the Company for which you have the necessary training and experience. Person Specification Experience of working in a manufacturing environment, using integrated ERP systems - SAP experience is preferable - Order to Cash Minimum 3 years' experience of working within a busy sales department Excellent communication and people skills Good Planning and organizing skills Knowledge of ERP systems Good knowledge of Excel Apply Please send your CV via the Apply now option on the website If you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touchThis vacancy is being advertised on behalf of gap technical who are operating as an employment agency.gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.Closing Date: 08/06/2024 "By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy."
May 13, 2024
Full time
Supply Chain Administrator / Account Co-ordinator £27,000 + Benefits On-site role Tamworth Days Only (Mon-Fri) gap technical are proud to be representing this global manufacturing business in their search for a Customer Service Representative to work at their facility based near Tamworth Performance Objectives Key customer account responsibility, order receipt, contract review, material status Monthly customer order book alignment Update customer order status report for key accounts, weekly/monthly Management of customer forecast data Liaise daily with Panning & Procurement team to ensure Supply Chain supports customer order book demand and buffer levels. Liaise daily with Logistics team regarding customer shipments Ensuring co-ordination and timely replies to all customer queries. Providing commercial and administrative support to the Management and Commercial team. Preparation of customer quotations including spot sales business. Perform any other reasonable requests made by the Company for which you have the necessary training and experience. Person Specification Experience of working in a manufacturing environment, using integrated ERP systems - SAP experience is preferable - Order to Cash Minimum 3 years' experience of working within a busy sales department Excellent communication and people skills Good Planning and organizing skills Knowledge of ERP systems Good knowledge of Excel Apply Please send your CV via the Apply now option on the website If you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touchThis vacancy is being advertised on behalf of gap technical who are operating as an employment agency.gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.Closing Date: 08/06/2024 "By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy."
Role: Administrator Salary: £25,000 to £30,000 Location: Aldershot, Hampshire We are recruiting for one of our partnership business based in Hampshire. They are in need for a experienced Administrator to join their team to help support their Mortgage and Financial advisers. This is an office based role and would be best suited for someone based in the Hampshire area. This role would suit someone currently working as an Administrator in a Mortgage advice practice working and supporting advisers with their day to day administrative duties. Accountabilities and Responsibilities (but not limited to) Answer initial client contact, incoming calls, and emails, and responding to client queries where appropriate. To manage diaries, booking in all relevant business and personal commitments Contact clients to arrange meetings and confirm appointments and to obtain up to date information. Product provider communication To manage CRM system and client files, maintaining up to date records of clients' personal details, plans and contact history. Scanning to electronic file all relevant paper documentation once activity complete. To obtain and analyse valuations and information for clients existing policies and investments and quotations and illustrations and supporting documentation and literature in preparation for initial and ongoing client meetings. To review and administer business pipeline to ensure relevant actions are taken. Accurately and proactively scheduling diary follow on and follow up events. Keeping client updated on timescales. Provide ad hoc research and administrative support to advisers and colleagues as and when required. Provide efficient resolution to client queries and ensure clients receive effective communication regarding case processing and timescales. Competence, Knowledge, Skills required. A minimum of 2 years' experience in an administration role within in the Mortgage and Financial Services industry. This is a must Strong attention to detail Strong background in client and product administration, managing multiple files at different stages with different moving parts. Strong communication skills gained within a client facing role. Strong IT literacy and navigation skills, operating complex industry systems and including Email, Word, PowerPoint, Excel, Database management tools. Ability to juggle workload, prioritise and deliver to deadlines. This is a great role working for a business that will support and develop you. For more info and to apply, click below to talk your recruitment managers
May 11, 2024
Full time
Role: Administrator Salary: £25,000 to £30,000 Location: Aldershot, Hampshire We are recruiting for one of our partnership business based in Hampshire. They are in need for a experienced Administrator to join their team to help support their Mortgage and Financial advisers. This is an office based role and would be best suited for someone based in the Hampshire area. This role would suit someone currently working as an Administrator in a Mortgage advice practice working and supporting advisers with their day to day administrative duties. Accountabilities and Responsibilities (but not limited to) Answer initial client contact, incoming calls, and emails, and responding to client queries where appropriate. To manage diaries, booking in all relevant business and personal commitments Contact clients to arrange meetings and confirm appointments and to obtain up to date information. Product provider communication To manage CRM system and client files, maintaining up to date records of clients' personal details, plans and contact history. Scanning to electronic file all relevant paper documentation once activity complete. To obtain and analyse valuations and information for clients existing policies and investments and quotations and illustrations and supporting documentation and literature in preparation for initial and ongoing client meetings. To review and administer business pipeline to ensure relevant actions are taken. Accurately and proactively scheduling diary follow on and follow up events. Keeping client updated on timescales. Provide ad hoc research and administrative support to advisers and colleagues as and when required. Provide efficient resolution to client queries and ensure clients receive effective communication regarding case processing and timescales. Competence, Knowledge, Skills required. A minimum of 2 years' experience in an administration role within in the Mortgage and Financial Services industry. This is a must Strong attention to detail Strong background in client and product administration, managing multiple files at different stages with different moving parts. Strong communication skills gained within a client facing role. Strong IT literacy and navigation skills, operating complex industry systems and including Email, Word, PowerPoint, Excel, Database management tools. Ability to juggle workload, prioritise and deliver to deadlines. This is a great role working for a business that will support and develop you. For more info and to apply, click below to talk your recruitment managers
Would you like the rare opportunity to work for a high-quality business with the highest of reputations? Our client is a superb business where you can only admire and respect the owner and the business that has been built, so this is a truly exciting opportunity for someone to join their team. As a Export Administrator you will be excited and proud to be working for a unique and well established family owned business supporting the business and its owner. You will have a love of figures and strong data entry skills with excellent attention to detail. Obtaining quotations from couriers, overnight transport, and freight forwarders for Air/Sea/Road shipments and then arranging the bookings.Input export worksheets and despatching export samples. Dealing with any incoming emails and calls making sure they get dealt with in a timely manner. Keeping on top of all the shipments and if any delayed or missing liaising with the transport companies to make sure they reach their destination. Previous experience of exporting is advantageous.
May 11, 2024
Full time
Would you like the rare opportunity to work for a high-quality business with the highest of reputations? Our client is a superb business where you can only admire and respect the owner and the business that has been built, so this is a truly exciting opportunity for someone to join their team. As a Export Administrator you will be excited and proud to be working for a unique and well established family owned business supporting the business and its owner. You will have a love of figures and strong data entry skills with excellent attention to detail. Obtaining quotations from couriers, overnight transport, and freight forwarders for Air/Sea/Road shipments and then arranging the bookings.Input export worksheets and despatching export samples. Dealing with any incoming emails and calls making sure they get dealt with in a timely manner. Keeping on top of all the shipments and if any delayed or missing liaising with the transport companies to make sure they reach their destination. Previous experience of exporting is advantageous.
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
May 10, 2024
Full time
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Ellis Mason have partnered exclusively with a locally reputable business based in Baldock to help them find an CUSTOMER SERVICE ADMINISTRATOR . For the role of CUSTOMER SERVICES ADMINISTRATOR , you will need to have previous experience of office based customer service or administration, ideally from a sales administration background. THE SALARY & BENEFITS Salary circa £21,500-£24,000 per annum, dependent on experience. Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis Open plan, modern office 21 days holiday plus 8 bank holidays Government pension scheme Street parking THE JOB The main duties included within the role of the CUSTOMER SERVICE ADMINISTRATOR , are: Answering incoming customer calls from customers/suppliers Responding to enquiries for information, sending out info/samples as required Providing quotations via e-mail and over the phone Taking orders and entering them onto the database Working with the supplier to check levels and check delivery lead times Monitoring orders through to delivery Supporting the customer at all times, ensuring an excellent service is delivered Maintaining contact with the customer after delivery to ensure they are happy with the service You must enjoy working within a team and you need to be able to thrive in a fast paced, busy environment.
May 10, 2024
Full time
Ellis Mason have partnered exclusively with a locally reputable business based in Baldock to help them find an CUSTOMER SERVICE ADMINISTRATOR . For the role of CUSTOMER SERVICES ADMINISTRATOR , you will need to have previous experience of office based customer service or administration, ideally from a sales administration background. THE SALARY & BENEFITS Salary circa £21,500-£24,000 per annum, dependent on experience. Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis Open plan, modern office 21 days holiday plus 8 bank holidays Government pension scheme Street parking THE JOB The main duties included within the role of the CUSTOMER SERVICE ADMINISTRATOR , are: Answering incoming customer calls from customers/suppliers Responding to enquiries for information, sending out info/samples as required Providing quotations via e-mail and over the phone Taking orders and entering them onto the database Working with the supplier to check levels and check delivery lead times Monitoring orders through to delivery Supporting the customer at all times, ensuring an excellent service is delivered Maintaining contact with the customer after delivery to ensure they are happy with the service You must enjoy working within a team and you need to be able to thrive in a fast paced, busy environment.