Panel Beaters / Bodyshop Technician Location: Bristol, Avon Salary: £50k per year or 30-35% commission pay, whichever is greater + Benefits Contract: Permanent, Full time Hours of Work: 7.30am -17.00pm Monday To Friday Panel Beaters / Bodyshop Technician - Benefits: • Competitive Salary (£31 - £33K per annum, DOE)• 20 days holidays plus Bank Holidays• Company pension• Employee discount• On-site parking• Private health care after 1 year's service Dentmagic has car body repair centers in Bristol & Cribbs Causeway plus a fully mobile service covering these & surrounding areas. Dentmagic provides a complete repair and paintwork service for all vehicle body damage. Dentmagic are looking for 2 experienced panel beaters with a minimum of 4 year's experience, with good teamwork and attention to detail. Panel Beaters / Bodyshop Technician - The Role: We are looking for a Skilled & experienced vehicle body Panel beater required for a full-time vacancy at both our Branches in Cribbs Causeway BS10 7TZ & Whitby Rd BS4 3QF We also have other job opportunities within the company which include "mobile smart repair / Alloy Wheel technicians" and "Bodyshop smart repair technicians" If you can repair a vehicle start to finish this job may be for you. Main duties and responsibilities: • Repair damaged vehicles small to large damage and prime their own repairs.• Fitting and stripping of vehicles• Check and quality control their own work to meet high standard ready Panel Beaters / Bodyshop Technician - The Candidate: The successful candidate will be a self-starter and have: • Panel repairs: 4 years (essential)• The Ideal applicant will be able to produce a high quality of repair & prep & mask the repair ready for painting• You will need to be experienced in panel repairs (we don't replace any quarter panels etc so welding experience is not needed)• You will work to a high standard and demonstrate a sound up-to-date knowledge of vehicle repair techniques Experience of the following an advantage: Vehicle fitter, Dent technician, Bodywork technician, Panel Technician, Body fitter. If you have the skills and experience to perform well in this role, please click APPLY today and send us your up-to-date CV and cover letter for consideration! No Agencies please.
May 03, 2024
Full time
Panel Beaters / Bodyshop Technician Location: Bristol, Avon Salary: £50k per year or 30-35% commission pay, whichever is greater + Benefits Contract: Permanent, Full time Hours of Work: 7.30am -17.00pm Monday To Friday Panel Beaters / Bodyshop Technician - Benefits: • Competitive Salary (£31 - £33K per annum, DOE)• 20 days holidays plus Bank Holidays• Company pension• Employee discount• On-site parking• Private health care after 1 year's service Dentmagic has car body repair centers in Bristol & Cribbs Causeway plus a fully mobile service covering these & surrounding areas. Dentmagic provides a complete repair and paintwork service for all vehicle body damage. Dentmagic are looking for 2 experienced panel beaters with a minimum of 4 year's experience, with good teamwork and attention to detail. Panel Beaters / Bodyshop Technician - The Role: We are looking for a Skilled & experienced vehicle body Panel beater required for a full-time vacancy at both our Branches in Cribbs Causeway BS10 7TZ & Whitby Rd BS4 3QF We also have other job opportunities within the company which include "mobile smart repair / Alloy Wheel technicians" and "Bodyshop smart repair technicians" If you can repair a vehicle start to finish this job may be for you. Main duties and responsibilities: • Repair damaged vehicles small to large damage and prime their own repairs.• Fitting and stripping of vehicles• Check and quality control their own work to meet high standard ready Panel Beaters / Bodyshop Technician - The Candidate: The successful candidate will be a self-starter and have: • Panel repairs: 4 years (essential)• The Ideal applicant will be able to produce a high quality of repair & prep & mask the repair ready for painting• You will need to be experienced in panel repairs (we don't replace any quarter panels etc so welding experience is not needed)• You will work to a high standard and demonstrate a sound up-to-date knowledge of vehicle repair techniques Experience of the following an advantage: Vehicle fitter, Dent technician, Bodywork technician, Panel Technician, Body fitter. If you have the skills and experience to perform well in this role, please click APPLY today and send us your up-to-date CV and cover letter for consideration! No Agencies please.
Job Title: Service / Breakdown Engineer Location: London (North of the river) Salary: £300 per day Job Type: Full time, Permanent With over 30 years' experience, this company provides both commercial and domestic utility services, covering all heating requirements. We are looking for an Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential properties for one of London's largest private landlords Work loaded to smartphone and reports uploaded - no paperwork Any late breakdowns are paid on a per job basis, from £75 to £125 per late job Gas safety inspections Boiler breakdowns Light installations - radiators, flues, red valves etc Candidate Requirements: 10+ years relevant experience Experience with Vaillant boilers required Own van, tools, phone & analyser required Benefits: Immediate start Monday to Friday Please click on the APPLY button to send your CV for this role. Candidates with the experience and relevant job titles of: Test and Inspection Engineer, Electrical Engineer, Electrician, Multi Skilled Electrical Technician, Technician, Electrical Maintenance Engineer, Installation Engineer, Electrical Tester, Machine Electrician, Field Service Electrician, Service Engineer, Industrial Electrician, Mechanical Engineer, Repair Technician, Mobile Engineer, Electrical Field Service Engineer may also be considered for this role. JBRP1_UKTJ
May 01, 2024
Full time
Job Title: Service / Breakdown Engineer Location: London (North of the river) Salary: £300 per day Job Type: Full time, Permanent With over 30 years' experience, this company provides both commercial and domestic utility services, covering all heating requirements. We are looking for an Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential properties for one of London's largest private landlords Work loaded to smartphone and reports uploaded - no paperwork Any late breakdowns are paid on a per job basis, from £75 to £125 per late job Gas safety inspections Boiler breakdowns Light installations - radiators, flues, red valves etc Candidate Requirements: 10+ years relevant experience Experience with Vaillant boilers required Own van, tools, phone & analyser required Benefits: Immediate start Monday to Friday Please click on the APPLY button to send your CV for this role. Candidates with the experience and relevant job titles of: Test and Inspection Engineer, Electrical Engineer, Electrician, Multi Skilled Electrical Technician, Technician, Electrical Maintenance Engineer, Installation Engineer, Electrical Tester, Machine Electrician, Field Service Electrician, Service Engineer, Industrial Electrician, Mechanical Engineer, Repair Technician, Mobile Engineer, Electrical Field Service Engineer may also be considered for this role. JBRP1_UKTJ
Panel Beaters Location: Bristol, Avon Salary: £50k per year or 30-35% commission pay, whichever is greater + Benefits Contract: Permanent, Full time Hours of Work: 7.30am -17.00pm Monday To Friday Benefits: Competitive Salary (£31 - £33K per annum, DOE) 20 days holidays plus Bank Holidays Company pension Employee discount On-site parking Private health care after 1 year's service Dentmagic has car body repair centers in Bristol & Cribbs Causeway plus a fully mobile service covering these & surrounding areas. Dentmagic provides a complete repair and paintwork service for all vehicle body damage. Dentmagic are looking for 2 experienced panel beaters with a minimum of 4 year's experience, with good teamwork and attention to detail. Panel Beaters - The Role: We are looking for a Skilled & experienced vehicle body Panel beater required for a full-time vacancy at both our Branches in Cribbs Causeway BS10 7TZ & Whitby Rd BS4 3QF We also have other job opportunities within the company which include mobile smart repair / Alloy Wheel technicians and Bodyshop smart repair technicians If you can repair a vehicle start to finish this job may be for you. Main duties and responsibilities: Repair damaged vehicles small to large damage and prime their own repairs. Fitting and stripping of vehicles Check and quality control their own work to meet high standard ready Panel Beaters - The Candidate: The successful candidate will be a self-starter and have: Panel repairs: 4 years (essential) The Ideal applicant will be able to produce a high quality of repair & prep & mask the repair ready for painting You will need to be experienced in panel repairs (we don't replace any quarter panels etc so welding experience is not needed) You will work to a high standard and demonstrate a sound up-to-date knowledge of vehicle repair techniques If you have the skills and experience to perform well in this role, please click APPLY today and send us your up-to-date CV and cover letter for consideration! No Agencies please. JBRP1_UKTJ
Apr 30, 2024
Full time
Panel Beaters Location: Bristol, Avon Salary: £50k per year or 30-35% commission pay, whichever is greater + Benefits Contract: Permanent, Full time Hours of Work: 7.30am -17.00pm Monday To Friday Benefits: Competitive Salary (£31 - £33K per annum, DOE) 20 days holidays plus Bank Holidays Company pension Employee discount On-site parking Private health care after 1 year's service Dentmagic has car body repair centers in Bristol & Cribbs Causeway plus a fully mobile service covering these & surrounding areas. Dentmagic provides a complete repair and paintwork service for all vehicle body damage. Dentmagic are looking for 2 experienced panel beaters with a minimum of 4 year's experience, with good teamwork and attention to detail. Panel Beaters - The Role: We are looking for a Skilled & experienced vehicle body Panel beater required for a full-time vacancy at both our Branches in Cribbs Causeway BS10 7TZ & Whitby Rd BS4 3QF We also have other job opportunities within the company which include mobile smart repair / Alloy Wheel technicians and Bodyshop smart repair technicians If you can repair a vehicle start to finish this job may be for you. Main duties and responsibilities: Repair damaged vehicles small to large damage and prime their own repairs. Fitting and stripping of vehicles Check and quality control their own work to meet high standard ready Panel Beaters - The Candidate: The successful candidate will be a self-starter and have: Panel repairs: 4 years (essential) The Ideal applicant will be able to produce a high quality of repair & prep & mask the repair ready for painting You will need to be experienced in panel repairs (we don't replace any quarter panels etc so welding experience is not needed) You will work to a high standard and demonstrate a sound up-to-date knowledge of vehicle repair techniques If you have the skills and experience to perform well in this role, please click APPLY today and send us your up-to-date CV and cover letter for consideration! No Agencies please. JBRP1_UKTJ
This position comes with a Basic Salary and an achievable OTE of £50,000 This is a unique opportunity to join a dynamic young company at an exciting stage of the company's growth with huge potential to grow personally and professionally with a successful young and dynamic company. Fresh Car is a mobile car care company, specialising in valeting, detailing, and SMART Repairs, at Fresh we have a combination of franchise based and company-owned locations with coverage nationwide. We launched our first SMART repair franchise in July and after a successful trial have launched 12 locations around the UK and are continuing to expand our reach and services, this is an extraordinary opportunity to join at an early stage and play a pivotal role in the expansion of the business. As a SMART Repair Technician, you will take operational charge of the day-to-day running of SMART repairs business in your area, with opportunities to grow a team in the future. This position will require you to take the initiative in your area, overseeing the operations of SMART repairs including working with customers directly, you may potentially be training new team members and providing ongoing support over the phone whilst liaising with our Head of SMART repairs. The successful candidate will service the daily SMART repair needs of all our customers booked in by our Head office. The chance to have an excellent earning potential. The successful candidate will have a valid UK driving licence, be flexible with hours on occasions in line with the needs of the business, be physically fit, well presented, friendly, customer focussed and most importantly work to an exceptionally high standard. Responsibilities: ? Quote for jobs and liaise with customers directly when required ? Able to be flexible with hours on occasion as our customer requires ? Drive to customer locations and repair their vehicles ? As a more experienced technician, you may be asked to support new franchisees in their development ? Allowing newer team members to shadow you and learn from your experience ? A self-motivated individual and able to work on their own initiative Skills & Experience: ? Experience working in SMART repairs or in similar body shops roles. Paint spraying. ? Prior knowledge and understanding of Smart Repairs and paint repair techniques and body shop repair methods ? Min 3 years Paint/Smart experience (Preferably ATA/IMI/ and working to PAS 125 formats) ? Good knowledge and application of fillers. ? Able to paint a min of 2 vertical panels and blend ? Great attention to detail, noticing patterns and managing to deal with issues before they get out of control. ? Build strong relationships with co-workers and franchise owners ? Driven to achieve results and add value to the business ? Strong communication skills ? Ability to build rapport with customers quickly Job Type: Full-time Pay: £30,000.00-£50,000.00 per year
Apr 23, 2024
Full time
This position comes with a Basic Salary and an achievable OTE of £50,000 This is a unique opportunity to join a dynamic young company at an exciting stage of the company's growth with huge potential to grow personally and professionally with a successful young and dynamic company. Fresh Car is a mobile car care company, specialising in valeting, detailing, and SMART Repairs, at Fresh we have a combination of franchise based and company-owned locations with coverage nationwide. We launched our first SMART repair franchise in July and after a successful trial have launched 12 locations around the UK and are continuing to expand our reach and services, this is an extraordinary opportunity to join at an early stage and play a pivotal role in the expansion of the business. As a SMART Repair Technician, you will take operational charge of the day-to-day running of SMART repairs business in your area, with opportunities to grow a team in the future. This position will require you to take the initiative in your area, overseeing the operations of SMART repairs including working with customers directly, you may potentially be training new team members and providing ongoing support over the phone whilst liaising with our Head of SMART repairs. The successful candidate will service the daily SMART repair needs of all our customers booked in by our Head office. The chance to have an excellent earning potential. The successful candidate will have a valid UK driving licence, be flexible with hours on occasions in line with the needs of the business, be physically fit, well presented, friendly, customer focussed and most importantly work to an exceptionally high standard. Responsibilities: ? Quote for jobs and liaise with customers directly when required ? Able to be flexible with hours on occasion as our customer requires ? Drive to customer locations and repair their vehicles ? As a more experienced technician, you may be asked to support new franchisees in their development ? Allowing newer team members to shadow you and learn from your experience ? A self-motivated individual and able to work on their own initiative Skills & Experience: ? Experience working in SMART repairs or in similar body shops roles. Paint spraying. ? Prior knowledge and understanding of Smart Repairs and paint repair techniques and body shop repair methods ? Min 3 years Paint/Smart experience (Preferably ATA/IMI/ and working to PAS 125 formats) ? Good knowledge and application of fillers. ? Able to paint a min of 2 vertical panels and blend ? Great attention to detail, noticing patterns and managing to deal with issues before they get out of control. ? Build strong relationships with co-workers and franchise owners ? Driven to achieve results and add value to the business ? Strong communication skills ? Ability to build rapport with customers quickly Job Type: Full-time Pay: £30,000.00-£50,000.00 per year
Job Title: Service / Breakdown Engineer Location: London (North of the river) Salary: £300 per day Job Type: Full time, Permanent With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential properties for one of London's largest private landlords Work loaded to smartphone and reports uploaded - no paperwork Any late breakdowns are paid on a per job basis, from £75 to £125 per late job Gas safety inspections Boiler breakdowns Light installations - radiators, flues, red valves etc Candidate Requirements: 10+ years relevant experience Experience with Vaillant boilers required Own van, tools, phone & analyser required Benefits: Immediate start Monday to Friday Please click on the APPLY button to send your CV for this role. Candidates with the experience and relevant job titles of: Test and Inspection Engineer, Electrical Engineer, Electrician, Multi Skilled Electrical Technician, Technician, Electrical Maintenance Engineer, Installation Engineer, Electrical Tester, Machine Electrician, Field Service Electrician, Service Engineer, Industrial Electrician, Mechanical Engineer, Repair Technician, Mobile Engineer, Electrical Field Service Engineer may also be considered for this role.
Apr 23, 2024
Full time
Job Title: Service / Breakdown Engineer Location: London (North of the river) Salary: £300 per day Job Type: Full time, Permanent With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential properties for one of London's largest private landlords Work loaded to smartphone and reports uploaded - no paperwork Any late breakdowns are paid on a per job basis, from £75 to £125 per late job Gas safety inspections Boiler breakdowns Light installations - radiators, flues, red valves etc Candidate Requirements: 10+ years relevant experience Experience with Vaillant boilers required Own van, tools, phone & analyser required Benefits: Immediate start Monday to Friday Please click on the APPLY button to send your CV for this role. Candidates with the experience and relevant job titles of: Test and Inspection Engineer, Electrical Engineer, Electrician, Multi Skilled Electrical Technician, Technician, Electrical Maintenance Engineer, Installation Engineer, Electrical Tester, Machine Electrician, Field Service Electrician, Service Engineer, Industrial Electrician, Mechanical Engineer, Repair Technician, Mobile Engineer, Electrical Field Service Engineer may also be considered for this role.
VIP Executive IT Support Specialist - Field Service, EUC, Desk Side support, MAC, Windows, MS Office, IT Support Engineer, VPN, Audio, Network. Rate: £100 per day (Inside IR35) Location: Buckinghamshire, HP8 Work mode: Onsite 5 days per week Contract duration: 6 months + extendable Start date: December/January Job Description As a member of the Field Service Operations team, the candidate will provide high-quality support with exceptional customer service, technical expertise, and timelines. This position has frequent contact with executive end users, peers, and managers, primarily face-to-face as Deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolve customer problems and support other members of the Site Services department. The candidate will also support (Smart Hands and Eyes) other IT teams including Audio Visual, Network (Date and voice), and Servers. This senior technician should clearly understand the response and resolution urgency at the Executive level and be able to set and manage customer expectations to avoid negative impact on business and customer experience, providing a resolution in a timely fashion including workarounds when needed. A can-do and extra-mile attitude is a must. Key roles and responsibilities Soft Skills are a key component of this resource Face-to-face and remote support White Glove Oriented (elevated level of care and detail) Perform Break Fix, Desk Side Support, IMACDs, Data Migration, Refreshes, etc. Audio Visual support understanding Basic level of knowledge of Mac devices Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to end users. Identifies potential issues that could adversely impact end-user experience and follow through on action steps to prevent them. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate vendor support (eg, Hardware vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance-related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network and voice devices Desired Qualifications or relevant experience: BS/BA in Computer Science, Information systems, or an equivalent combination of education and experience 5 years of experience in service delivery and end-user hardware and software configuration and troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience supporting Windows Operating Systems (including 11), MS Office, VPN (Virtual Private Network), local and Network printing, notebooks, and mobile devices. Software IMAC and troubleshooting of a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites (cluster sites). Smart Hands and Eyes support for network-related issues. Should be able to lift weights up to 30 lbs at waist level. Job Description As a member of the Field Service Operations team, the candidate will provide high quality support with exceptional customer service, technical expertise, and timelines. This position has frequent contact with executive end users, peers, and managers, primarily face-to-face as Deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolve customer problems and support other members of the Site Services department. The candidate will also support (Smart Hands and Eyes) other IT teams including Audio Visual, Network (Date and voice), and Servers. This senior technician should clearly understand the response and resolution urgency at Executive level and be able to set and manage customer expectations to avoid negative impact on business and customer experience, providing a resolution on a timely fashion including work arounds when needed. A can do and extra mile attitude is a must. Key roles and responsibilities Soft Skills are a key component for this resource Face to face and remote support White Glove Oriented (elevated level of care and detail) Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Audio Visual support understanding Basic level of knowledge on Mac devices Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to end users. Identifies potential issues that could adversely impact end user experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate vendor support (eg, Hardware vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network and voice devices Desired Qualifications or relevant experience: BS/BA in Computer Science, Information systems, or an equivalent combination of education and experience 5 years of experience in service delivery and end user hardware and software configuration and troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience supporting Windows Operating Systems (including 11), MS Office, VPN (Virtual Private Network), local and Network printing, notebooks and mobile devices. Software IMAC and troubleshooting of a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites (cluster sites). Smart Hands and Eyes support for network related issues. Should be able to lift weights up to 30lbs at waist level.
Dec 06, 2023
Contractor
VIP Executive IT Support Specialist - Field Service, EUC, Desk Side support, MAC, Windows, MS Office, IT Support Engineer, VPN, Audio, Network. Rate: £100 per day (Inside IR35) Location: Buckinghamshire, HP8 Work mode: Onsite 5 days per week Contract duration: 6 months + extendable Start date: December/January Job Description As a member of the Field Service Operations team, the candidate will provide high-quality support with exceptional customer service, technical expertise, and timelines. This position has frequent contact with executive end users, peers, and managers, primarily face-to-face as Deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolve customer problems and support other members of the Site Services department. The candidate will also support (Smart Hands and Eyes) other IT teams including Audio Visual, Network (Date and voice), and Servers. This senior technician should clearly understand the response and resolution urgency at the Executive level and be able to set and manage customer expectations to avoid negative impact on business and customer experience, providing a resolution in a timely fashion including workarounds when needed. A can-do and extra-mile attitude is a must. Key roles and responsibilities Soft Skills are a key component of this resource Face-to-face and remote support White Glove Oriented (elevated level of care and detail) Perform Break Fix, Desk Side Support, IMACDs, Data Migration, Refreshes, etc. Audio Visual support understanding Basic level of knowledge of Mac devices Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to end users. Identifies potential issues that could adversely impact end-user experience and follow through on action steps to prevent them. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate vendor support (eg, Hardware vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance-related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network and voice devices Desired Qualifications or relevant experience: BS/BA in Computer Science, Information systems, or an equivalent combination of education and experience 5 years of experience in service delivery and end-user hardware and software configuration and troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience supporting Windows Operating Systems (including 11), MS Office, VPN (Virtual Private Network), local and Network printing, notebooks, and mobile devices. Software IMAC and troubleshooting of a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites (cluster sites). Smart Hands and Eyes support for network-related issues. Should be able to lift weights up to 30 lbs at waist level. Job Description As a member of the Field Service Operations team, the candidate will provide high quality support with exceptional customer service, technical expertise, and timelines. This position has frequent contact with executive end users, peers, and managers, primarily face-to-face as Deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolve customer problems and support other members of the Site Services department. The candidate will also support (Smart Hands and Eyes) other IT teams including Audio Visual, Network (Date and voice), and Servers. This senior technician should clearly understand the response and resolution urgency at Executive level and be able to set and manage customer expectations to avoid negative impact on business and customer experience, providing a resolution on a timely fashion including work arounds when needed. A can do and extra mile attitude is a must. Key roles and responsibilities Soft Skills are a key component for this resource Face to face and remote support White Glove Oriented (elevated level of care and detail) Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Audio Visual support understanding Basic level of knowledge on Mac devices Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to end users. Identifies potential issues that could adversely impact end user experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate vendor support (eg, Hardware vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network and voice devices Desired Qualifications or relevant experience: BS/BA in Computer Science, Information systems, or an equivalent combination of education and experience 5 years of experience in service delivery and end user hardware and software configuration and troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience supporting Windows Operating Systems (including 11), MS Office, VPN (Virtual Private Network), local and Network printing, notebooks and mobile devices. Software IMAC and troubleshooting of a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites (cluster sites). Smart Hands and Eyes support for network related issues. Should be able to lift weights up to 30lbs at waist level.
We are looking to recruit a mobile Bodyshop tech for our well-established client. Primarily based at the Crawley site. Amazing opportunity if you are already working on site independently and looking for more freedom in your currently role. In this role you will be required to work prepping /polishing / smart / small paint repair of fleet vehicles click apply for full job details
Dec 19, 2022
Full time
We are looking to recruit a mobile Bodyshop tech for our well-established client. Primarily based at the Crawley site. Amazing opportunity if you are already working on site independently and looking for more freedom in your currently role. In this role you will be required to work prepping /polishing / smart / small paint repair of fleet vehicles click apply for full job details
Bradford based £18,000 - £22,000 Available immediatelyJob Title: In-house TechnicianThe Company:Highly trusted, proven and respected computer and mobile support specialist who provides to both personal and business customers who expect competitive insurance and warranty products, a quick repair turnaround and support in managing their device estate.Who they're looking for: My client is looking to recruit a highly motivated, friendly and supportive In-house Technician to join their team. They want someone who can fit well into their team, with experience in IT repairs for PCs, laptops, tablets and smartphones.The Role:To deliver a fast and efficient IT repair serviceMain Responsibilities: Repair IT equipment, including desktops, laptops, tablets, and smartphones Perform telephone and remote diagnostics with end-user/organisations Consistently update an internal web portal Identify the correct parts needed for the repair of each device Utilize manufacturer websites for part lookup and knowledge bases Ensure customer expectations are met, such as SLA'sGeneral Responsibilities: Contributing to a clean and tidy working environment Punctuality Polite and considerate to other work colleaguesInterested?If you would like any further information please reach out to Olly Hannon at / About ReCultureWe're a culture-driven recruitment business for high-growth businesses. We help people find the right role and organisation for them to thrive, and the right people for our clients to accelerate their progress.
Dec 15, 2022
Full time
Bradford based £18,000 - £22,000 Available immediatelyJob Title: In-house TechnicianThe Company:Highly trusted, proven and respected computer and mobile support specialist who provides to both personal and business customers who expect competitive insurance and warranty products, a quick repair turnaround and support in managing their device estate.Who they're looking for: My client is looking to recruit a highly motivated, friendly and supportive In-house Technician to join their team. They want someone who can fit well into their team, with experience in IT repairs for PCs, laptops, tablets and smartphones.The Role:To deliver a fast and efficient IT repair serviceMain Responsibilities: Repair IT equipment, including desktops, laptops, tablets, and smartphones Perform telephone and remote diagnostics with end-user/organisations Consistently update an internal web portal Identify the correct parts needed for the repair of each device Utilize manufacturer websites for part lookup and knowledge bases Ensure customer expectations are met, such as SLA'sGeneral Responsibilities: Contributing to a clean and tidy working environment Punctuality Polite and considerate to other work colleaguesInterested?If you would like any further information please reach out to Olly Hannon at / About ReCultureWe're a culture-driven recruitment business for high-growth businesses. We help people find the right role and organisation for them to thrive, and the right people for our clients to accelerate their progress.
About us Vertu Cosmetic Repair have a unique opportunity for a SMART Repair Technician to join us in the Aylesbury area! If you want to work with one of the UK's biggest and most successful motor retailers, with the most up to date equipment, latest technology, Training, and tools then this is perfect for you We are offering a competitive basic salary with an OTE of up to £46,000 per annum depending on skills and experience plus company benefits. About the Role This position is to fulfill dealership requirements, and to carry out any scheduled repairs that have been pre-arranged. This role will involve carrying out preparation work, local paintwork, light filling repairs, and cosmetic refurbishing of road wheels on vehicles, to name but a few of the tasks. About You In order to be successful for this role you will be an experienced SMART Repair Technician and will possess a relevant qualification (e.g. City & Guilds or NVQ). Ideally you will be experienced in the repair of all makes of vehicles. You must be proficient and accurate, with the ability to work within time constraints and deadlines. These opportunities are ideal for an individual who is looking to progress their career within a franchised motor industry environment and has the ability to work to and achieve targets and objectives. What you can expect We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service - plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Tool Insurance Pension Enhanced Maternity Enhanced Paternity If you believe you have the skills and experience to be successful, then apply to join us today! Job Reference: HOD00400
Dec 14, 2022
Full time
About us Vertu Cosmetic Repair have a unique opportunity for a SMART Repair Technician to join us in the Aylesbury area! If you want to work with one of the UK's biggest and most successful motor retailers, with the most up to date equipment, latest technology, Training, and tools then this is perfect for you We are offering a competitive basic salary with an OTE of up to £46,000 per annum depending on skills and experience plus company benefits. About the Role This position is to fulfill dealership requirements, and to carry out any scheduled repairs that have been pre-arranged. This role will involve carrying out preparation work, local paintwork, light filling repairs, and cosmetic refurbishing of road wheels on vehicles, to name but a few of the tasks. About You In order to be successful for this role you will be an experienced SMART Repair Technician and will possess a relevant qualification (e.g. City & Guilds or NVQ). Ideally you will be experienced in the repair of all makes of vehicles. You must be proficient and accurate, with the ability to work within time constraints and deadlines. These opportunities are ideal for an individual who is looking to progress their career within a franchised motor industry environment and has the ability to work to and achieve targets and objectives. What you can expect We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service - plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Tool Insurance Pension Enhanced Maternity Enhanced Paternity If you believe you have the skills and experience to be successful, then apply to join us today! Job Reference: HOD00400
Were currently recruiting for a motivated Smart Repair Technician to work in our Bishopbriggs Bodyshop in Glasgow. Hours Full time, Monday to Friday8am 5.30pm About the role As a Mobile Smart Repair technician, youll travel around various locations, carrying out smart repairs to our vehicle sales stock to an excellent standard click apply for full job details
Dec 08, 2022
Full time
Were currently recruiting for a motivated Smart Repair Technician to work in our Bishopbriggs Bodyshop in Glasgow. Hours Full time, Monday to Friday8am 5.30pm About the role As a Mobile Smart Repair technician, youll travel around various locations, carrying out smart repairs to our vehicle sales stock to an excellent standard click apply for full job details
Field IT Technician within EducationBased Hampshire / BerkshireDriving Licence essential - company car and fuel card provided Salary £26,000Bonus £2000Mobile Phone, laptop, tools and PPE provided Have you recently completed an IT Apprenticeship? Do you work in a computer repair shop and deal with hardware repairs daily as well as customers? Our client is an independent company providing specialist technical services and aftermarket support solutions for technology manufacturers such as Lenovo Laptops, Dell laptops, PCS, Asus, Acer , HP About the Role Providing preventative maintenance services Troubleshooting and repair of IT hardware on site Call progress updating via smart phone Adherence to service level agreements to all customers Management of supplied tools and parts to 100% accuracy If this role sounds suitable against your current skills and experiences, please apply today.
Dec 01, 2022
Full time
Field IT Technician within EducationBased Hampshire / BerkshireDriving Licence essential - company car and fuel card provided Salary £26,000Bonus £2000Mobile Phone, laptop, tools and PPE provided Have you recently completed an IT Apprenticeship? Do you work in a computer repair shop and deal with hardware repairs daily as well as customers? Our client is an independent company providing specialist technical services and aftermarket support solutions for technology manufacturers such as Lenovo Laptops, Dell laptops, PCS, Asus, Acer , HP About the Role Providing preventative maintenance services Troubleshooting and repair of IT hardware on site Call progress updating via smart phone Adherence to service level agreements to all customers Management of supplied tools and parts to 100% accuracy If this role sounds suitable against your current skills and experiences, please apply today.
SMARTPHONE Repair Head Technician £26,000 - £32,000 OTE "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without " We love helping people stay connected. This can mean anything from replacing their front facing camera so they can carry on taking 100 selfies a day, replacing the battery on their phone so they don't have to face the commute home without any music or replacing the broken screen ruining the memories in their photos app or distracting them from their favourite Netflix show. We know how important a mobile device is to people and making sure we can repair their technology to the highest standard, quickly and with a friendly smile is how we roll. If you're like us, you love connecting with people, helping them to feel at ease when they need it the most and recommending solutions to help them repair their device, protect it in the future and find the right accessories to help fit into their lifestyle then a career with iSmash might be the one for you What will you get for you hard work? (Rewards and benefits that we currently offer and some we are putting in place for 2022) Competitive basic salary The chance to work for an Award Winning Tech Repair Company Commission Scheme £0 - £6000 per year Fantastic career development opportunities which can see you move to Tech Store Manager then Multi Site Manager and increase your earning potential by up to £6,800 (not including bonus and commission) as you move up Annual review which for the most consistent performers can see your salary jump by £1800 per year Opportunities to re-locate all around the UK as we grow our number of Service Centres this year and next 23 days holiday plus 8 Bank Holidays 1 extra day holiday for every year you spend with us Ongoing Training and development Quarterly Social team building events Annual Awards party What will you be doing?(These are the specific things you will be doing on a day-to-day basis) You must be brilliant at technical repairs and have outstanding people skills. Without our customers, we don't exist so when those customers need greeting or serving and no one else can help, we don't wait around, we get on and help them to reduce their tech stress. As an iSmash Head Technician you work with a Multi-Site Manager and alongside our amazing teams, serving customers and taking technical steering the teams repair quality while driving the profitability of your Service Centre. Relationships and communication between everyone in your team and the Support Centre are essential to you being successful in the role. Specifically, this will mean you will be doing the following: First and foremost, you will be conducting repairs on our customer's devices. This will include things like replacing batteries, screens, internal flex replacements and replacing cameras You will not only fix their device to the incredibly high standards of iSmash, but you will also deliver the best service in the world to them when they need it most. Manage our 4 Retail Goals to deliver Profitability by: - Developing our colleagues to be their most productive ever - Delighting our customers through the iSmash Customer Experience - Ensuring commercial growth through increased basket size value - Controlling our erosion through greater stock protection You will act as a role model to Developing towards, entry level and Advanced technicians and support your Multi-Site Manager in all their duties Welcome and help customers that enter our stores whether they need tech support, advice or to purchase an accessory from us. Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service. Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you need to conduct repairs. Ensure that all procedures and repairs always comply with Health & Safety through all procedures and ensure that the store is a safe working environment at all times. Issue directions from the Retail Plan and the Multi-Site Manager as they lead their technical teams throughout trading. What type of experience might you have? (These are things we'll look for in the recruitment process) A minimum of 2 years' experience repairing smartphones tablets and MacBooks either through work directly or for friends and family, specifically it would be helpful to have experience already in repairing iPhones, Samsung and Google phones, iPads, and MacBooks). A passion and curiosity about technology and problem solving An engaging communication style, energetic and proactive with an excellent customer focus Some experience of leading a retail or repair team would be an advantage Positive, can-do attitude and friendly persona Experience of working in a fast-paced retail environment and working under your own initiative How to be a success? (These are the behaviours you will display in your role) At iSmash we allow talent to flourish, be brilliant from day one and the founder will know who you are. Deliver against our strategic pillars of Trust, Reach, Choice, Excellence, Quality and People and you will be a trailblazer. Gaining our customers Trust which will be measured through NPS, Google review and customer complaints Reach as many customers as possible, don't give away too many discounts to beat revenue targets. We will see customers love the Choice you provide them through increased conversion rate and bigger basket sizes. Excellence is seen when we don't lose or waste our stock. Repairs is what we do and essentially, we see Quality in the repair as fundamental to that. Our People need to be there for our customers and productive for the business If you have all of that and would love to be a part of the iSmash family, please apply. We are looking forward to hearing from you.
Sep 24, 2022
Full time
SMARTPHONE Repair Head Technician £26,000 - £32,000 OTE "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without " We love helping people stay connected. This can mean anything from replacing their front facing camera so they can carry on taking 100 selfies a day, replacing the battery on their phone so they don't have to face the commute home without any music or replacing the broken screen ruining the memories in their photos app or distracting them from their favourite Netflix show. We know how important a mobile device is to people and making sure we can repair their technology to the highest standard, quickly and with a friendly smile is how we roll. If you're like us, you love connecting with people, helping them to feel at ease when they need it the most and recommending solutions to help them repair their device, protect it in the future and find the right accessories to help fit into their lifestyle then a career with iSmash might be the one for you What will you get for you hard work? (Rewards and benefits that we currently offer and some we are putting in place for 2022) Competitive basic salary The chance to work for an Award Winning Tech Repair Company Commission Scheme £0 - £6000 per year Fantastic career development opportunities which can see you move to Tech Store Manager then Multi Site Manager and increase your earning potential by up to £6,800 (not including bonus and commission) as you move up Annual review which for the most consistent performers can see your salary jump by £1800 per year Opportunities to re-locate all around the UK as we grow our number of Service Centres this year and next 23 days holiday plus 8 Bank Holidays 1 extra day holiday for every year you spend with us Ongoing Training and development Quarterly Social team building events Annual Awards party What will you be doing?(These are the specific things you will be doing on a day-to-day basis) You must be brilliant at technical repairs and have outstanding people skills. Without our customers, we don't exist so when those customers need greeting or serving and no one else can help, we don't wait around, we get on and help them to reduce their tech stress. As an iSmash Head Technician you work with a Multi-Site Manager and alongside our amazing teams, serving customers and taking technical steering the teams repair quality while driving the profitability of your Service Centre. Relationships and communication between everyone in your team and the Support Centre are essential to you being successful in the role. Specifically, this will mean you will be doing the following: First and foremost, you will be conducting repairs on our customer's devices. This will include things like replacing batteries, screens, internal flex replacements and replacing cameras You will not only fix their device to the incredibly high standards of iSmash, but you will also deliver the best service in the world to them when they need it most. Manage our 4 Retail Goals to deliver Profitability by: - Developing our colleagues to be their most productive ever - Delighting our customers through the iSmash Customer Experience - Ensuring commercial growth through increased basket size value - Controlling our erosion through greater stock protection You will act as a role model to Developing towards, entry level and Advanced technicians and support your Multi-Site Manager in all their duties Welcome and help customers that enter our stores whether they need tech support, advice or to purchase an accessory from us. Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service. Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you need to conduct repairs. Ensure that all procedures and repairs always comply with Health & Safety through all procedures and ensure that the store is a safe working environment at all times. Issue directions from the Retail Plan and the Multi-Site Manager as they lead their technical teams throughout trading. What type of experience might you have? (These are things we'll look for in the recruitment process) A minimum of 2 years' experience repairing smartphones tablets and MacBooks either through work directly or for friends and family, specifically it would be helpful to have experience already in repairing iPhones, Samsung and Google phones, iPads, and MacBooks). A passion and curiosity about technology and problem solving An engaging communication style, energetic and proactive with an excellent customer focus Some experience of leading a retail or repair team would be an advantage Positive, can-do attitude and friendly persona Experience of working in a fast-paced retail environment and working under your own initiative How to be a success? (These are the behaviours you will display in your role) At iSmash we allow talent to flourish, be brilliant from day one and the founder will know who you are. Deliver against our strategic pillars of Trust, Reach, Choice, Excellence, Quality and People and you will be a trailblazer. Gaining our customers Trust which will be measured through NPS, Google review and customer complaints Reach as many customers as possible, don't give away too many discounts to beat revenue targets. We will see customers love the Choice you provide them through increased conversion rate and bigger basket sizes. Excellence is seen when we don't lose or waste our stock. Repairs is what we do and essentially, we see Quality in the repair as fundamental to that. Our People need to be there for our customers and productive for the business If you have all of that and would love to be a part of the iSmash family, please apply. We are looking forward to hearing from you.
SMARTPHONE Repair Head Technician £26,000 - £32,000 OTE "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without " We love helping people stay connected. This can mean anything from replacing their front facing camera so they can carry on taking 100 selfies a day, replacing the battery on their phone so they don't have to face the commute home without any music or replacing the broken screen ruining the memories in their photos app or distracting them from their favourite Netflix show. We know how important a mobile device is to people and making sure we can repair their technology to the highest standard, quickly and with a friendly smile is how we roll. If you're like us, you love connecting with people, helping them to feel at ease when they need it the most and recommending solutions to help them repair their device, protect it in the future and find the right accessories to help fit into their lifestyle then a career with iSmash might be the one for you What will you get for you hard work? (Rewards and benefits that we currently offer and some we are putting in place for 2022) Competitive basic salary The chance to work for an Award Winning Tech Repair Company Commission Scheme £0 - £6000 per year Fantastic career development opportunities which can see you move to Tech Store Manager then Multi Site Manager and increase your earning potential by up to £6,800 (not including bonus and commission) as you move up Annual review which for the most consistent performers can see your salary jump by £1800 per year Opportunities to re-locate all around the UK as we grow our number of Service Centres this year and next 23 days holiday plus 8 Bank Holidays 1 extra day holiday for every year you spend with us Ongoing Training and development Quarterly Social team building events Annual Awards party What will you be doing?(These are the specific things you will be doing on a day-to-day basis) You must be brilliant at technical repairs and have outstanding people skills. Without our customers, we don't exist so when those customers need greeting or serving and no one else can help, we don't wait around, we get on and help them to reduce their tech stress. As an iSmash Head Technician you work with a Multi-Site Manager and alongside our amazing teams, serving customers and taking technical steering the teams repair quality while driving the profitability of your Service Centre. Relationships and communication between everyone in your team and the Support Centre are essential to you being successful in the role. Specifically, this will mean you will be doing the following: First and foremost, you will be conducting repairs on our customer's devices. This will include things like replacing batteries, screens, internal flex replacements and replacing cameras You will not only fix their device to the incredibly high standards of iSmash, but you will also deliver the best service in the world to them when they need it most. Manage our 4 Retail Goals to deliver Profitability by: - Developing our colleagues to be their most productive ever - Delighting our customers through the iSmash Customer Experience - Ensuring commercial growth through increased basket size value - Controlling our erosion through greater stock protection You will act as a role model to Developing towards, entry level and Advanced technicians and support your Multi-Site Manager in all their duties Welcome and help customers that enter our stores whether they need tech support, advice or to purchase an accessory from us. Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service. Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you need to conduct repairs. Ensure that all procedures and repairs always comply with Health & Safety through all procedures and ensure that the store is a safe working environment at all times. Issue directions from the Retail Plan and the Multi-Site Manager as they lead their technical teams throughout trading. What type of experience might you have? (These are things we'll look for in the recruitment process) A minimum of 2 years' experience repairing smartphones tablets and MacBooks either through work directly or for friends and family, specifically it would be helpful to have experience already in repairing iPhones, Samsung and Google phones, iPads, and MacBooks). A passion and curiosity about technology and problem solving An engaging communication style, energetic and proactive with an excellent customer focus Some experience of leading a retail or repair team would be an advantage Positive, can-do attitude and friendly persona Experience of working in a fast-paced retail environment and working under your own initiative How to be a success? (These are the behaviours you will display in your role) At iSmash we allow talent to flourish, be brilliant from day one and the founder will know who you are. Deliver against our strategic pillars of Trust, Reach, Choice, Excellence, Quality and People and you will be a trailblazer. Gaining our customers Trust which will be measured through NPS, Google review and customer complaints Reach as many customers as possible, don't give away too many discounts to beat revenue targets. We will see customers love the Choice you provide them through increased conversion rate and bigger basket sizes. Excellence is seen when we don't lose or waste our stock. Repairs is what we do and essentially, we see Quality in the repair as fundamental to that. Our People need to be there for our customers and productive for the business If you have all of that and would love to be a part of the iSmash family, please apply. We are looking forward to hearing from you.
Sep 24, 2022
Full time
SMARTPHONE Repair Head Technician £26,000 - £32,000 OTE "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without " We love helping people stay connected. This can mean anything from replacing their front facing camera so they can carry on taking 100 selfies a day, replacing the battery on their phone so they don't have to face the commute home without any music or replacing the broken screen ruining the memories in their photos app or distracting them from their favourite Netflix show. We know how important a mobile device is to people and making sure we can repair their technology to the highest standard, quickly and with a friendly smile is how we roll. If you're like us, you love connecting with people, helping them to feel at ease when they need it the most and recommending solutions to help them repair their device, protect it in the future and find the right accessories to help fit into their lifestyle then a career with iSmash might be the one for you What will you get for you hard work? (Rewards and benefits that we currently offer and some we are putting in place for 2022) Competitive basic salary The chance to work for an Award Winning Tech Repair Company Commission Scheme £0 - £6000 per year Fantastic career development opportunities which can see you move to Tech Store Manager then Multi Site Manager and increase your earning potential by up to £6,800 (not including bonus and commission) as you move up Annual review which for the most consistent performers can see your salary jump by £1800 per year Opportunities to re-locate all around the UK as we grow our number of Service Centres this year and next 23 days holiday plus 8 Bank Holidays 1 extra day holiday for every year you spend with us Ongoing Training and development Quarterly Social team building events Annual Awards party What will you be doing?(These are the specific things you will be doing on a day-to-day basis) You must be brilliant at technical repairs and have outstanding people skills. Without our customers, we don't exist so when those customers need greeting or serving and no one else can help, we don't wait around, we get on and help them to reduce their tech stress. As an iSmash Head Technician you work with a Multi-Site Manager and alongside our amazing teams, serving customers and taking technical steering the teams repair quality while driving the profitability of your Service Centre. Relationships and communication between everyone in your team and the Support Centre are essential to you being successful in the role. Specifically, this will mean you will be doing the following: First and foremost, you will be conducting repairs on our customer's devices. This will include things like replacing batteries, screens, internal flex replacements and replacing cameras You will not only fix their device to the incredibly high standards of iSmash, but you will also deliver the best service in the world to them when they need it most. Manage our 4 Retail Goals to deliver Profitability by: - Developing our colleagues to be their most productive ever - Delighting our customers through the iSmash Customer Experience - Ensuring commercial growth through increased basket size value - Controlling our erosion through greater stock protection You will act as a role model to Developing towards, entry level and Advanced technicians and support your Multi-Site Manager in all their duties Welcome and help customers that enter our stores whether they need tech support, advice or to purchase an accessory from us. Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service. Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you need to conduct repairs. Ensure that all procedures and repairs always comply with Health & Safety through all procedures and ensure that the store is a safe working environment at all times. Issue directions from the Retail Plan and the Multi-Site Manager as they lead their technical teams throughout trading. What type of experience might you have? (These are things we'll look for in the recruitment process) A minimum of 2 years' experience repairing smartphones tablets and MacBooks either through work directly or for friends and family, specifically it would be helpful to have experience already in repairing iPhones, Samsung and Google phones, iPads, and MacBooks). A passion and curiosity about technology and problem solving An engaging communication style, energetic and proactive with an excellent customer focus Some experience of leading a retail or repair team would be an advantage Positive, can-do attitude and friendly persona Experience of working in a fast-paced retail environment and working under your own initiative How to be a success? (These are the behaviours you will display in your role) At iSmash we allow talent to flourish, be brilliant from day one and the founder will know who you are. Deliver against our strategic pillars of Trust, Reach, Choice, Excellence, Quality and People and you will be a trailblazer. Gaining our customers Trust which will be measured through NPS, Google review and customer complaints Reach as many customers as possible, don't give away too many discounts to beat revenue targets. We will see customers love the Choice you provide them through increased conversion rate and bigger basket sizes. Excellence is seen when we don't lose or waste our stock. Repairs is what we do and essentially, we see Quality in the repair as fundamental to that. Our People need to be there for our customers and productive for the business If you have all of that and would love to be a part of the iSmash family, please apply. We are looking forward to hearing from you.
SMARTPHONE Repair Advanced Technician 32 hours - £23,000 - £27,000 OTE (Pro Rata) "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without " We love helping people stay connected. This can mean anything from replacing their front facing camera so they can carry on taking 100 selfies a day, replacing the battery on their phone so they don't have to face the commute home without any music or replacing the broken screen ruining the memories in their photos app or distracting them from their favourite Netflix show. We know how important a mobile device is to people and making sure we can repair their technology to the highest standard, quickly and with a friendly smile is how we roll. If you're like us, you love connecting with people, helping them to feel at ease when they need it the most and recommending solutions to help them repair their device, protect it in the future and find the right accessories to help fit into their lifestyle then a career with iSmash might be the one for you What will you get for you hard work? (Rewards and benefits that we currently offer and some we are putting in place for 2022) Competitive basic salary The chance to work for an Award Winning Tech Repair Company Individual 'Top Gun' incentive for career development Commission Scheme £0 - £4000 per year Fantastic career development opportunities which can see you move to Head Tech then Tech Store Manager and increase your earning potential by up to £6,800 (not including bonus and commission) as you move up Annual review which for the most consistent performers can see your salary jump by £1800 per year Opportunities to re-locate all around the UK as we grow our number of Service Centres this year and next 23 days holiday plus 8 Bank Holidays 1 extra day holiday for every year you spend with us Ongoing Training and development Quarterly Social team building events Annual Awards party What will you be doing?(These are the specific things you will be doing on a day-to-day basis) You must be brilliant at technical repairs and have outstanding people skills. Without our customers, we don't exist so when those customers need greeting or serving and no one else can help, we don't wait around, we get on and help them to reduce their tech stress. As an iSmash Technician you work alongside our amazing teams, serving customers and taking technical steer from the store's Head Technician or Store Manager. Relationships and communication between everyone in your team and the Support Centre are essential to you being successful in the role. Specifically, this will mean you will be doing the following: First and foremost, you will be conducting repairs on our customer's devices. This will include things like replacing batteries, screens, internal flex replacements and replacing cameras You will not only fix their device to the incredibly high standards of iSmash, but you will also deliver the best service in the world to them when they need it most. You will act as a role model to Developing towards and entry level technicians and support your Tech Store Manager or Head Tech in all their duties Welcome and help customers that enter our stores whether they need tech support, advice or to purchase an accessory from us. Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service. Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you need to conduct repairs. Ensure that all procedures and repairs always comply with Health & Safety through all procedures and ensure that the store is a safe working environment at all times. Follow directions from the Store Head Technician or Store Manager as they lead the technical team throughout trading. What type of experience might you have? (These are things we'll look for in the recruitment process) A minimum of 2 years' experience repairing smartphones tablets and MacBooks either through work directly or for friends and family, specifically it would be helpful to have experience already in repairing iPhones, Samsung and Google phones, iPads, and MacBooks). A passion and curiosity about technology and problem solving An engaging communication style, energetic and proactive with an excellent customer focus Positive, can-do attitude and friendly persona Experience of working in a fast-paced retail environment and working under your own initiative How to be a success? (These are the behaviours you will display in your role) At iSmash we allow talent to flourish, be brilliant from day one and the founder will know who you are. Deliver against our strategic pillars of Trust, Reach, Choice, Excellence, Quality and People and you will be a trailblazer. Gaining our customers Trust which will be measured through NPS, Google review and customer complaints Reach as many customers as possible, don't give away too many discounts to beat revenue targets. We will see customers love the Choice you provide them through increased conversion rate and bigger basket sizes. Excellence is seen when we don't lose or waste our stock. Repairs is what we do and essentially, we see Quality in the repair as fundamental to that. Our People need to be there for our customers and productive for the business If you have all of that and would love to be a part of the iSmash family, please apply. We are looking forward to hearing from you.
Sep 24, 2022
Full time
SMARTPHONE Repair Advanced Technician 32 hours - £23,000 - £27,000 OTE (Pro Rata) "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without " We love helping people stay connected. This can mean anything from replacing their front facing camera so they can carry on taking 100 selfies a day, replacing the battery on their phone so they don't have to face the commute home without any music or replacing the broken screen ruining the memories in their photos app or distracting them from their favourite Netflix show. We know how important a mobile device is to people and making sure we can repair their technology to the highest standard, quickly and with a friendly smile is how we roll. If you're like us, you love connecting with people, helping them to feel at ease when they need it the most and recommending solutions to help them repair their device, protect it in the future and find the right accessories to help fit into their lifestyle then a career with iSmash might be the one for you What will you get for you hard work? (Rewards and benefits that we currently offer and some we are putting in place for 2022) Competitive basic salary The chance to work for an Award Winning Tech Repair Company Individual 'Top Gun' incentive for career development Commission Scheme £0 - £4000 per year Fantastic career development opportunities which can see you move to Head Tech then Tech Store Manager and increase your earning potential by up to £6,800 (not including bonus and commission) as you move up Annual review which for the most consistent performers can see your salary jump by £1800 per year Opportunities to re-locate all around the UK as we grow our number of Service Centres this year and next 23 days holiday plus 8 Bank Holidays 1 extra day holiday for every year you spend with us Ongoing Training and development Quarterly Social team building events Annual Awards party What will you be doing?(These are the specific things you will be doing on a day-to-day basis) You must be brilliant at technical repairs and have outstanding people skills. Without our customers, we don't exist so when those customers need greeting or serving and no one else can help, we don't wait around, we get on and help them to reduce their tech stress. As an iSmash Technician you work alongside our amazing teams, serving customers and taking technical steer from the store's Head Technician or Store Manager. Relationships and communication between everyone in your team and the Support Centre are essential to you being successful in the role. Specifically, this will mean you will be doing the following: First and foremost, you will be conducting repairs on our customer's devices. This will include things like replacing batteries, screens, internal flex replacements and replacing cameras You will not only fix their device to the incredibly high standards of iSmash, but you will also deliver the best service in the world to them when they need it most. You will act as a role model to Developing towards and entry level technicians and support your Tech Store Manager or Head Tech in all their duties Welcome and help customers that enter our stores whether they need tech support, advice or to purchase an accessory from us. Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service. Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you need to conduct repairs. Ensure that all procedures and repairs always comply with Health & Safety through all procedures and ensure that the store is a safe working environment at all times. Follow directions from the Store Head Technician or Store Manager as they lead the technical team throughout trading. What type of experience might you have? (These are things we'll look for in the recruitment process) A minimum of 2 years' experience repairing smartphones tablets and MacBooks either through work directly or for friends and family, specifically it would be helpful to have experience already in repairing iPhones, Samsung and Google phones, iPads, and MacBooks). A passion and curiosity about technology and problem solving An engaging communication style, energetic and proactive with an excellent customer focus Positive, can-do attitude and friendly persona Experience of working in a fast-paced retail environment and working under your own initiative How to be a success? (These are the behaviours you will display in your role) At iSmash we allow talent to flourish, be brilliant from day one and the founder will know who you are. Deliver against our strategic pillars of Trust, Reach, Choice, Excellence, Quality and People and you will be a trailblazer. Gaining our customers Trust which will be measured through NPS, Google review and customer complaints Reach as many customers as possible, don't give away too many discounts to beat revenue targets. We will see customers love the Choice you provide them through increased conversion rate and bigger basket sizes. Excellence is seen when we don't lose or waste our stock. Repairs is what we do and essentially, we see Quality in the repair as fundamental to that. Our People need to be there for our customers and productive for the business If you have all of that and would love to be a part of the iSmash family, please apply. We are looking forward to hearing from you.
Job description Salary: £23,000.00 P.A. Bonus: Up to£3000.00 P.A. Hours : 40 Hours Per Week Shifts: Monday - Friday between the hours of 8am-6pm Contract Type: Full Term On a mission to repair the country's smashed smartphones and tablets. _Being a local technician, you will._ Travel to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided). Interact with Customers. Carry out Fault finding Quality Control checking using Samsung's enhanced software. _What do you need to become a local technician?_ Live in the area we are recruiting for as this will be your region. Full clean driving licence & be over the age of 21 for insurance purposes Outstanding communication skills A passion for technology & customer service About Our Company WeFix is the only Samsung approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung parts, the WeFix fleet of mobile workshops is the best in the country. What is now WeFix began life in 2012 as Reviveaphone. Developed by Oliver Murphy, Reviveaphone was originally a ground-breaking new product that could be used to repair water-damaged mobile phones. The service proved hugely popular, and in 2017 after significant investment, Reviveaphone rebranded, becoming WeFix. Later that year, WeFix entered a partnership with Samsung to become the tech giant's only UK manufacturer approved mobile smartphone repairer. Company Benefits • 20 Days Annual leave, plus bank holidays. Increasing through length of service. • Flexible Working. • Health Cash Plan, including dental and eye care. • Enhanced Maternity, Paternity and Adoption leave pay. • Full Training Provided. • Samsung Partner Discount. • Upcoming additional benefits coming soon from network providers. Job Type: Full-time Salary: £23,000.00 per year Schedule: 10 hour shift Supplemental pay types: Bonus scheme Performance bonus Experience: MOBILE PHONE REPAIR: 1 year (required) Licence/Certification: FULL, UK CLEAN DRIVING (required)
Sep 24, 2022
Full time
Job description Salary: £23,000.00 P.A. Bonus: Up to£3000.00 P.A. Hours : 40 Hours Per Week Shifts: Monday - Friday between the hours of 8am-6pm Contract Type: Full Term On a mission to repair the country's smashed smartphones and tablets. _Being a local technician, you will._ Travel to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided). Interact with Customers. Carry out Fault finding Quality Control checking using Samsung's enhanced software. _What do you need to become a local technician?_ Live in the area we are recruiting for as this will be your region. Full clean driving licence & be over the age of 21 for insurance purposes Outstanding communication skills A passion for technology & customer service About Our Company WeFix is the only Samsung approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung parts, the WeFix fleet of mobile workshops is the best in the country. What is now WeFix began life in 2012 as Reviveaphone. Developed by Oliver Murphy, Reviveaphone was originally a ground-breaking new product that could be used to repair water-damaged mobile phones. The service proved hugely popular, and in 2017 after significant investment, Reviveaphone rebranded, becoming WeFix. Later that year, WeFix entered a partnership with Samsung to become the tech giant's only UK manufacturer approved mobile smartphone repairer. Company Benefits • 20 Days Annual leave, plus bank holidays. Increasing through length of service. • Flexible Working. • Health Cash Plan, including dental and eye care. • Enhanced Maternity, Paternity and Adoption leave pay. • Full Training Provided. • Samsung Partner Discount. • Upcoming additional benefits coming soon from network providers. Job Type: Full-time Salary: £23,000.00 per year Schedule: 10 hour shift Supplemental pay types: Bonus scheme Performance bonus Experience: MOBILE PHONE REPAIR: 1 year (required) Licence/Certification: FULL, UK CLEAN DRIVING (required)
IT & Privacy manager All about the business iSmash is the UK's leading retail tech repair brand, offering express repairs of smartphones, tablets and computers, and the sale of ancillary products such as renewed devices, trade-in, protection products and accessories. iSmash pride themselves on a professional, while-you-wait service delivered by their qualified technicians throughout their 31 locations which cover over 10 major cities. iSmash has plans to rapidly expand its store network nationwide over the coming years. iSmash has supported over 1 million customers to date and is proud to have been recognised by industry experts through receiving the Mobile News and Mobile Industry Best Repair and Service awards. "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without #techstress" All about the role I.T. & Privacy Manager As the iSmash I.T. & Privacy Manager you will be responsible for all I.T. and information security matters across the company, reporting to the Finance Director. This includes the I.T. infrastructure (connectivity, telephony, hardware), user support, systems, and information security. You will initially manage a team of one to two people and a range of external service providers and consultants including Oryx Align (managed services provider), RepairQ (repair management system provider), I.T. Governance (Information security consultant) , and an outsourced website developer. iSmash are looking to appoint an experienced and passionate senior manager into this role as part of their fast-growing team. In this role you will be responsible for: Connectivity and telephony - Development and support of the connectivity and telephony infrastructure across the company through the company's outsourced provider, Oryx align. Connectivity and telephony - Roll out Microsoft business voice solution in collaboration with Oryx align. Information security - Maintain and improve information security measures across the company including GDPR compliance, Cyber security, ISO27001, and Penetration testing in collaboration with the company's outsource consultant, I.T. Governance. Systems- administrate, support and manage the development of an off the shelf cloud-based repair management system (RepairQ) ensuring that the system continues to meet the company's requirements and performs in line with expectations. Systems - collaborated with the in-house digital marketing team and outsourced website developer to administrate, support and development of the company's website. Systems - administrate and manage the company's Microsoft Office 365 account. User support - software and hardware support all users across the business (currently 150 colleagues). Other - lead various I.T. and information security activities and projects. Minimum experience required: 2+ year's experience in a senior IT manager role Experience within an Information security role or project with a good understanding GDPR and Cyber security. Microsoft office 365 Desktop support knowledge as well as Microsoft EndPoint manager. AWS would be an advantage. All about your benefits Annual bonus 23 days holiday plus 8 days bank holidays Additional holiday earned for each year of working Discounts on repairs and store purchases Regular company social events Pension If you're excited by the opportunity to join a trailblazing technology business and you have the technical curiosity and great people skills we look for then apply now!
Dec 04, 2021
Full time
IT & Privacy manager All about the business iSmash is the UK's leading retail tech repair brand, offering express repairs of smartphones, tablets and computers, and the sale of ancillary products such as renewed devices, trade-in, protection products and accessories. iSmash pride themselves on a professional, while-you-wait service delivered by their qualified technicians throughout their 31 locations which cover over 10 major cities. iSmash has plans to rapidly expand its store network nationwide over the coming years. iSmash has supported over 1 million customers to date and is proud to have been recognised by industry experts through receiving the Mobile News and Mobile Industry Best Repair and Service awards. "At iSmash our mission is to keep customers connected to the devices they love in order to create a world without #techstress" All about the role I.T. & Privacy Manager As the iSmash I.T. & Privacy Manager you will be responsible for all I.T. and information security matters across the company, reporting to the Finance Director. This includes the I.T. infrastructure (connectivity, telephony, hardware), user support, systems, and information security. You will initially manage a team of one to two people and a range of external service providers and consultants including Oryx Align (managed services provider), RepairQ (repair management system provider), I.T. Governance (Information security consultant) , and an outsourced website developer. iSmash are looking to appoint an experienced and passionate senior manager into this role as part of their fast-growing team. In this role you will be responsible for: Connectivity and telephony - Development and support of the connectivity and telephony infrastructure across the company through the company's outsourced provider, Oryx align. Connectivity and telephony - Roll out Microsoft business voice solution in collaboration with Oryx align. Information security - Maintain and improve information security measures across the company including GDPR compliance, Cyber security, ISO27001, and Penetration testing in collaboration with the company's outsource consultant, I.T. Governance. Systems- administrate, support and manage the development of an off the shelf cloud-based repair management system (RepairQ) ensuring that the system continues to meet the company's requirements and performs in line with expectations. Systems - collaborated with the in-house digital marketing team and outsourced website developer to administrate, support and development of the company's website. Systems - administrate and manage the company's Microsoft Office 365 account. User support - software and hardware support all users across the business (currently 150 colleagues). Other - lead various I.T. and information security activities and projects. Minimum experience required: 2+ year's experience in a senior IT manager role Experience within an Information security role or project with a good understanding GDPR and Cyber security. Microsoft office 365 Desktop support knowledge as well as Microsoft EndPoint manager. AWS would be an advantage. All about your benefits Annual bonus 23 days holiday plus 8 days bank holidays Additional holiday earned for each year of working Discounts on repairs and store purchases Regular company social events Pension If you're excited by the opportunity to join a trailblazing technology business and you have the technical curiosity and great people skills we look for then apply now!
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-Leicestershire-Leicester Organization Bldg Technologies & Solutions
Dec 03, 2021
Full time
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-Leicestershire-Leicester Organization Bldg Technologies & Solutions
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-London-Romford Organization Bldg Technologies & Solutions
Dec 03, 2021
Full time
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-London-Romford Organization Bldg Technologies & Solutions
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-West Midlands-Birmingham Organization Bldg Technologies & Solutions
Dec 03, 2021
Full time
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-West Midlands-Birmingham Organization Bldg Technologies & Solutions
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-Avon-Bristol Organization Bldg Technologies & Solutions
Dec 03, 2021
Full time
Customer Solutions Technician - WD What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme. ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us. How you will do it To check correct functionality of systems including, but not limited to the following: To replace all detector batteries where necessary. To test panel and back-up batteries, replacing where necessary. To check correct activation of the warning sounders. To check the system is able to operate normally on the standby batteries. To check correct operation of all detection devices. To check correct activation of signaling equipment to the Alarm Receiving Centre. To check and clean CCTV and WIFI cameras. To liaise with the service bureau in line with the Company requirements and procedures. Accurately complete detail of works on the Mobile Data Device according to work instructions and codes of practice if necessary. Qualifications What we look for Essential Full UK driver's licence. Have the ability to carry and climb ladders and to work at height. Have practical skills to work with hand and power tools. Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Have excellent communication, relationship building skills and able to exceed customer expectations. Be familiar with the use of technology like smartphones, tablets and PCs. A security check will be performed once an offer has been made to the successful candidate. Preferred Electrical experience/qualifications. Previous experience in installing/servicing in a residential environment. Job Field Operations Primary LocationGB-Avon-Bristol Organization Bldg Technologies & Solutions