Right Now Group are currently working with an expert in time-critical aerospace operations based in Hounslow. Our client now requires a Logistics Coordinator to join their fast-paced customer service/operations team. Responsible for the management and optimisation of operational processes and ensuring an exceptional service for customers, the client requires a highly proactive professional with exceptional attention for detail and in-depth understanding of time-critical logistics. Duties and Responsibilities of a Logistics Coordinator Ensure efficient and timely delivery of time-critical shipments by closely monitoring day-to-day operations of key client accounts and acting as a primary point of contact for these accounts, providing exceptional customer service. Refine and subsequently implement operational processes, enhancing efficiency and reducing turnaround time. Resolve operational challenges and streamline workflows by close collaboration with muti-functional internal and external teams. Closely analyse data, identifying trends and any areas of improvement to be made in the logistics process. Communicate effectively and proactively with customers, providing real-time updates and addressing any enquiries and resolving any issues in a timely fashion. Play a key role in improving the customer experience by implementing strong feedback mechanisms. The successful Logistics Coordinator: Will have a strong track record in AOG operations and customer-service with a focus on time-critical shipments. Highly analytical with excellent problem-solving ability. Strong communication and interpersonal skills. Works effectively in time-sensitive and highly pressured environments. Excellent knowledge in Microsoft suite and logistics software. Benefits of Logistics Coordinator: Package: Up to £45,000 p/a salary + Overtime + Pension + Holiday Hours: 4on 4off shift pattern, 6:00AM - 6:00PM If this Logistics Coordinator role sounds like it could be for you, upload your CV today!
May 02, 2024
Full time
Right Now Group are currently working with an expert in time-critical aerospace operations based in Hounslow. Our client now requires a Logistics Coordinator to join their fast-paced customer service/operations team. Responsible for the management and optimisation of operational processes and ensuring an exceptional service for customers, the client requires a highly proactive professional with exceptional attention for detail and in-depth understanding of time-critical logistics. Duties and Responsibilities of a Logistics Coordinator Ensure efficient and timely delivery of time-critical shipments by closely monitoring day-to-day operations of key client accounts and acting as a primary point of contact for these accounts, providing exceptional customer service. Refine and subsequently implement operational processes, enhancing efficiency and reducing turnaround time. Resolve operational challenges and streamline workflows by close collaboration with muti-functional internal and external teams. Closely analyse data, identifying trends and any areas of improvement to be made in the logistics process. Communicate effectively and proactively with customers, providing real-time updates and addressing any enquiries and resolving any issues in a timely fashion. Play a key role in improving the customer experience by implementing strong feedback mechanisms. The successful Logistics Coordinator: Will have a strong track record in AOG operations and customer-service with a focus on time-critical shipments. Highly analytical with excellent problem-solving ability. Strong communication and interpersonal skills. Works effectively in time-sensitive and highly pressured environments. Excellent knowledge in Microsoft suite and logistics software. Benefits of Logistics Coordinator: Package: Up to £45,000 p/a salary + Overtime + Pension + Holiday Hours: 4on 4off shift pattern, 6:00AM - 6:00PM If this Logistics Coordinator role sounds like it could be for you, upload your CV today!
Time to join a large team and vibrant working environment? This opportunity is to work for a leading independent Recruitment Agency as a Senior Industrial Recruitment Consultant within a 360 role, which blends sales, service and associated admin duties. With resourcer assistance to help the team, your role is to work alongside and report to the Ops Manager to help grow the branch GP. Your experience should be extensive and you will need to know the local area well and already have a successful career to date in this market sector. Progression into management is on offer for successful individuals as you thrive in your own personal career and goals achieved. If you can demonstrate good growth in your own temp plan, fully aware of all procedures and practices with a professional work ethic, stable career to date and also demonstrate key skills we would like to invite applications of interest. Your personality needs to be approachable, friendly, hard-working and professional together with key organisational and communication skills in order to thrive. Salary on offer is up to 32k basic plus bonus and benefits working Mon-Friday with shared oncall during the week (covered over the weekends). If you would like to know more please get in touch. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.
May 02, 2024
Full time
Time to join a large team and vibrant working environment? This opportunity is to work for a leading independent Recruitment Agency as a Senior Industrial Recruitment Consultant within a 360 role, which blends sales, service and associated admin duties. With resourcer assistance to help the team, your role is to work alongside and report to the Ops Manager to help grow the branch GP. Your experience should be extensive and you will need to know the local area well and already have a successful career to date in this market sector. Progression into management is on offer for successful individuals as you thrive in your own personal career and goals achieved. If you can demonstrate good growth in your own temp plan, fully aware of all procedures and practices with a professional work ethic, stable career to date and also demonstrate key skills we would like to invite applications of interest. Your personality needs to be approachable, friendly, hard-working and professional together with key organisational and communication skills in order to thrive. Salary on offer is up to 32k basic plus bonus and benefits working Mon-Friday with shared oncall during the week (covered over the weekends). If you would like to know more please get in touch. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.
Are you looking for a new career opportunity? An exciting opportunity has arisen for an Account Coordinator to join the team in Holton. If you are a highly motivated, enthusiastic, and innovative individual we would love to hear from you! Job Title: Onsite Account Coordinator Location: Holton Shift: Monday till Friday, Morning from 06:00 to 16:00 Salary: £12 per hour Job type: Temp to perm Why work for Mach Recruitment? Mach Recruitment is one of the UK's largest workforce providers. We are currently running over 70 on-site operations nationwide and employ 16,000+ temporary staff. As a people business, we are committed to putting the human factor at the heart of everything we do. We believe in rewarding our people not only with a competitive salary, industry-leading training that maximizes their potential but with a range of additional benefits: Genuine progression opportunities with proven track records Opportunities to work with highly engaged and dynamic teams Flexible working and holiday entitlement Offsite team-building and social events. Key responsibilities: Working as part of an onsite recruitment team to deliver agreed SLA Reporting into Account Manager Working with the clients management team to develop recruitment forecasting Reporting of KPIs Support in developing service reviews for the client Candidate attraction through various forms of advertising and social media and relationships with job centres and training providers Supporting the screening of candidates Accountable for candidate 100% compliance Ensuring interview & selection criteria is completed efficiently and ethically Ensuring new starters induction & training paperwork is completed Ensuring we fill client requirements (hit the brief) Management of absence and retention of staff Ensuring we are compliant with UK legislation Management of Mach workers onsite Ensuring Mach workers sign in and out (check-ins) Completion of weekly payroll Control of company stock levels Ability to gather due diligence in your local market Promotion of all Mach Recruitments service Working with other colleagues or clients on engagement activities Previous experience: Managed Services recruitment OR Large volume recruitment through a branch network An understanding of legislation in the recruitment market Bilingual abilities are a plus Customer service experience Accuracy and attention to detail Hands-on attitude towards work Good communication skills Ability to multitask Ability to work independently Good Microsoft skills Capable of working with a team Ability to be flexible Ambitious and driven Mach Recruitment Ltd acts as an Employer for this vacancy. JBRP1_UKTJ
May 02, 2024
Full time
Are you looking for a new career opportunity? An exciting opportunity has arisen for an Account Coordinator to join the team in Holton. If you are a highly motivated, enthusiastic, and innovative individual we would love to hear from you! Job Title: Onsite Account Coordinator Location: Holton Shift: Monday till Friday, Morning from 06:00 to 16:00 Salary: £12 per hour Job type: Temp to perm Why work for Mach Recruitment? Mach Recruitment is one of the UK's largest workforce providers. We are currently running over 70 on-site operations nationwide and employ 16,000+ temporary staff. As a people business, we are committed to putting the human factor at the heart of everything we do. We believe in rewarding our people not only with a competitive salary, industry-leading training that maximizes their potential but with a range of additional benefits: Genuine progression opportunities with proven track records Opportunities to work with highly engaged and dynamic teams Flexible working and holiday entitlement Offsite team-building and social events. Key responsibilities: Working as part of an onsite recruitment team to deliver agreed SLA Reporting into Account Manager Working with the clients management team to develop recruitment forecasting Reporting of KPIs Support in developing service reviews for the client Candidate attraction through various forms of advertising and social media and relationships with job centres and training providers Supporting the screening of candidates Accountable for candidate 100% compliance Ensuring interview & selection criteria is completed efficiently and ethically Ensuring new starters induction & training paperwork is completed Ensuring we fill client requirements (hit the brief) Management of absence and retention of staff Ensuring we are compliant with UK legislation Management of Mach workers onsite Ensuring Mach workers sign in and out (check-ins) Completion of weekly payroll Control of company stock levels Ability to gather due diligence in your local market Promotion of all Mach Recruitments service Working with other colleagues or clients on engagement activities Previous experience: Managed Services recruitment OR Large volume recruitment through a branch network An understanding of legislation in the recruitment market Bilingual abilities are a plus Customer service experience Accuracy and attention to detail Hands-on attitude towards work Good communication skills Ability to multitask Ability to work independently Good Microsoft skills Capable of working with a team Ability to be flexible Ambitious and driven Mach Recruitment Ltd acts as an Employer for this vacancy. JBRP1_UKTJ
Job Title: Key Accounts Coordinator Job Purpose: Co-ordinate and facilitate all customer requirements within a growing building trade supplies, key accounts office. An office-based role, you will be the main point of contact for a general and dedicated customer base, ensuring excellent customer service is up kept at all times and opportunities to generate increased sales opportunities for the busin click apply for full job details
May 02, 2024
Full time
Job Title: Key Accounts Coordinator Job Purpose: Co-ordinate and facilitate all customer requirements within a growing building trade supplies, key accounts office. An office-based role, you will be the main point of contact for a general and dedicated customer base, ensuring excellent customer service is up kept at all times and opportunities to generate increased sales opportunities for the busin click apply for full job details
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
May 01, 2024
Full time
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Within our Advisory group is International Institutions and Donor Assurance (IIDA). This team work closely with global institutions such as UN agencies, the European Commission, Foundations and other Development Agencies, particularly those involved in international development. Our team of sector experts provide assurance services, including financial and systems audits, certifications, internal control assessments, technical assistance, and consultancy services to international institutions The Project Coordinator provides project coordination for the full life cycle of any assignment offered to our clients; from the proposal process, contract management with the client, assignment planning, through to assisting with the report writing, and ultimately billing the client. The Project Coordinator takes responsibility for specific clients and works closely with the respective Project Managers, Manager and Partner. The Project Coordinator is a key part of the contract team and should always be able to assist as and when required . Depending on the individual client/contract, the responsibilities may vary. You'll be someone with Prior experience in a project coordination role or project administration Degree educated or equivalent Fluent English in both verbal and written with excellent communication skills Competent using MS Office Able to meet deadlines Good numeracy skills Strong organisational and time management skills with ability to prioritise and multi- task Able to work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Within our Advisory group is International Institutions and Donor Assurance (IIDA). This team work closely with global institutions such as UN agencies, the European Commission, Foundations and other Development Agencies, particularly those involved in international development. Our team of sector experts provide assurance services, including financial and systems audits, certifications, internal control assessments, technical assistance, and consultancy services to international institutions The Project Coordinator provides project coordination for the full life cycle of any assignment offered to our clients; from the proposal process, contract management with the client, assignment planning, through to assisting with the report writing, and ultimately billing the client. The Project Coordinator takes responsibility for specific clients and works closely with the respective Project Managers, Manager and Partner. The Project Coordinator is a key part of the contract team and should always be able to assist as and when required . Depending on the individual client/contract, the responsibilities may vary. You'll be someone with Prior experience in a project coordination role or project administration Degree educated or equivalent Fluent English in both verbal and written with excellent communication skills Competent using MS Office Able to meet deadlines Good numeracy skills Strong organisational and time management skills with ability to prioritise and multi- task Able to work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Role: Incident Coordinator Job number: VCO00299 Salary: £22,200 Location: North-West based, remote working after training Contract: Permanent/Full-time Working hours: Shift working Monday to Friday and Saturday Do you have insurance claims experience? Would you like to start a career within one of the UKs most trusted organisations? We may have the opportunity to kick start your journey! Joining us in Accident Management as an Incident Coordinator, you will be speaking with AA Business to Business Customers who have been involved in a road traffic collision and offering great customer service at a time when they may be feeling upset, anxious and worried. You will be taking first notification of accidents and insurance related incidents and managing the repair process until the car is delivered back to the customer post repair. Professional communication is key in this role as you will be in contact with various suppliers at all levels on both a verbal and written basis. What will I be doing? Managing the end-to-end process to minimise timings and costs, working within defined SLAs Maintaining customer engagement, keeping them informed at every step of their journey Protecting the customer by ensuring they receive the most appropriate and cost effective solutions for both their repairs and their vehicle replacement options Utilising our customer databases, ensuring accuracy and real-time updates are logged to ensure everything we have recorded is current and relevant Liaising and building strong relationships with customers and stakeholders, both internal & external What do I need? Given the customer service nature of the role and the interactions with our customers, you will need to have experience dealing with customers in a telephone based role, with motor insurance or claims knowledge an advantage. A strong attention to detail is a must in order to ensure that not only are the details correct on our systems, but also that the customer receives the correct solution and that there are no delays to the processing of any incidents. What s in it for me? As a valued AA recruit, you will be eligible to earn a discretionary quarterly bonus on top of any monthly bonus schemes that are available within your department. As well as benefits including; The opportunity to join and learn within a team that s as driven as they are supportive 23 days annual leave with the ability to buy holiday Free AA breakdown membership Employee discount scheme, giving you great discounts on healthcare, shopping, holidays and more Discounts on AA products including car/home insurance Access to employee inclusivity awareness networks Dedicated Employee Assistance Programme and a 24/7 remote GP service for your family Worksave pension scheme with up to 7% employer contribution What happens next? Once you have submitted your application our recruitment team will review your application before inviting you to complete an online behavioural based assessment. If this assessment demonstrates that you could be a great fit for the role, we will be in touch to arrange an interview with the hiring manager. If you are successful with your application we will need to complete a few pre-employment checks and then we can confirm your start date. Customer Service Advisor, Client Support Advisor, Client Support Executive, Customer Account Adviser, Customer Account Advisor, Customer Service Executive, Customer Service Adviser, Customer Service Advisor, Customer Service Consultant, Customer Service Representative, Customer Service Officer, Customer Success Advisor, Client Success Advisor, Client SuccessExecutive, Customer Success Executive, Customer Success Adviser, Customer Success Advisor, Customer Success Consultant, Customer Success Representative, Customer Success Officer
May 01, 2024
Full time
Role: Incident Coordinator Job number: VCO00299 Salary: £22,200 Location: North-West based, remote working after training Contract: Permanent/Full-time Working hours: Shift working Monday to Friday and Saturday Do you have insurance claims experience? Would you like to start a career within one of the UKs most trusted organisations? We may have the opportunity to kick start your journey! Joining us in Accident Management as an Incident Coordinator, you will be speaking with AA Business to Business Customers who have been involved in a road traffic collision and offering great customer service at a time when they may be feeling upset, anxious and worried. You will be taking first notification of accidents and insurance related incidents and managing the repair process until the car is delivered back to the customer post repair. Professional communication is key in this role as you will be in contact with various suppliers at all levels on both a verbal and written basis. What will I be doing? Managing the end-to-end process to minimise timings and costs, working within defined SLAs Maintaining customer engagement, keeping them informed at every step of their journey Protecting the customer by ensuring they receive the most appropriate and cost effective solutions for both their repairs and their vehicle replacement options Utilising our customer databases, ensuring accuracy and real-time updates are logged to ensure everything we have recorded is current and relevant Liaising and building strong relationships with customers and stakeholders, both internal & external What do I need? Given the customer service nature of the role and the interactions with our customers, you will need to have experience dealing with customers in a telephone based role, with motor insurance or claims knowledge an advantage. A strong attention to detail is a must in order to ensure that not only are the details correct on our systems, but also that the customer receives the correct solution and that there are no delays to the processing of any incidents. What s in it for me? As a valued AA recruit, you will be eligible to earn a discretionary quarterly bonus on top of any monthly bonus schemes that are available within your department. As well as benefits including; The opportunity to join and learn within a team that s as driven as they are supportive 23 days annual leave with the ability to buy holiday Free AA breakdown membership Employee discount scheme, giving you great discounts on healthcare, shopping, holidays and more Discounts on AA products including car/home insurance Access to employee inclusivity awareness networks Dedicated Employee Assistance Programme and a 24/7 remote GP service for your family Worksave pension scheme with up to 7% employer contribution What happens next? Once you have submitted your application our recruitment team will review your application before inviting you to complete an online behavioural based assessment. If this assessment demonstrates that you could be a great fit for the role, we will be in touch to arrange an interview with the hiring manager. If you are successful with your application we will need to complete a few pre-employment checks and then we can confirm your start date. Customer Service Advisor, Client Support Advisor, Client Support Executive, Customer Account Adviser, Customer Account Advisor, Customer Service Executive, Customer Service Adviser, Customer Service Advisor, Customer Service Consultant, Customer Service Representative, Customer Service Officer, Customer Success Advisor, Client Success Advisor, Client SuccessExecutive, Customer Success Executive, Customer Success Adviser, Customer Success Advisor, Customer Success Consultant, Customer Success Representative, Customer Success Officer
Role: Project Coordinator Location: Hampshire (Greater Southampton) Type: Permanent Full time Structure: 3 days in office and 2 WFH Company: Business Consultancy Salary: Salary up to £27,000 - £30,000 (DOE) - this may be negotiable for the right level of experience. We are working with a small but dynamic business consultancy that helps drive innovation in leadership teams through sophisticated assesments and data focused soltuions. This is a failry junior role and ideal for someone that has a few years experience as PA, Project Coordination or executive assistant as you will be supporting key senior leaders in the business with day-to-day administrative tasks with some overlap into their current projects. This is a admin heavy role and you will need to bring a strong planning, scheduling, diary management event coordination and project based skill set to the table. Key Accountabilities: Assisting Associates with diary management, booking travel arrangements including international travel, completing visa applications, adhering to vaccination and testing requirements and preparing itineraries and ensuring all relevant materials are prepared in a timely manner On-going review of the diary to ensure optimal use of time and resources Booking sessions for coaching programmes and workshops Daily updating pipeline with sales activity Participation in weekly update meetings Working with our client services team to co-ordinate the preparation and delivery of larger client projects Ablity to support sales functions and business development where neccessary. Basic sales proposal preparation Accountable for monthly submission of expense receipts, assigning project code s and responding to any financial queries raised by the finance team Skills and Competence: Confident and highly motivated with experience of supporting senior managers Used to working at pace with flexibility, the ability to problem solve and have a proactive approach to tasks and projects Excellent organisation, time management and prioritisation skills Strong attention to detail, with a focus on accuracy Excellent written and verbal communication and interpersonal skills, with the ability to deal confidently with client data and people at all levels Ability to positively respond to last minute changes and deliver against tight deadlines Desire to deliver great client service,putting the client at the heart of everything we do Interest in and desire for personal development Essential: A minimum of 3 years in a similar personal/executive assistant role Strong relationship builder and able to maintain long term relationships Project coordination support experience will be hugely beneficial Confidence and ability in booking online accommodation and travel arrangements IT Savy: Highly Proficient in Office 365, Outlook, SharePoint and Microsoft Applications such as Planner and Forms / Strong level of IT knowledge e.g. Word and Excel Digitally smart and technically aware with an ability to operate across multiple platforms On Offer: Company bonus scheme (based on company and personal performance) 33 days holiday (including statutory leave) Christmas shutdown period between Christmas and New Year Hybrid working (1-2 days per week) Company Sick Pay Company events Opportunity to receive world-class development Other wellbeing Initiatives Workplace Pension 3% Employer contributions Childcare Voucher scheme Free onsite parking We are looking for someone that will bring a sophisticated confidence to their work and delivery. A typical day might include managing diary appointments, working with the Client Services and Analytics team to co-ordinate client projects, booking travel, preparing itineraries and project resources, uploading opportunities to their bespoke platform and communicating with key client contacts to determine and deliver against bespoke and changing requirements. This is the ideal role for someone who thrives in testing and challening situaitons and able to work in an agile and autonomous manner. This is a hybrid role and for the first 3 months you will be office based to get up to speed with everything. Candidates applying from further afield (outside of Hampshire) will only be considered should the local market not yield the results this client is looking for. Candidates would need to be willing to commute to Southampton or relocate. This client in unfortunately unable to provide sponsorship.
May 01, 2024
Full time
Role: Project Coordinator Location: Hampshire (Greater Southampton) Type: Permanent Full time Structure: 3 days in office and 2 WFH Company: Business Consultancy Salary: Salary up to £27,000 - £30,000 (DOE) - this may be negotiable for the right level of experience. We are working with a small but dynamic business consultancy that helps drive innovation in leadership teams through sophisticated assesments and data focused soltuions. This is a failry junior role and ideal for someone that has a few years experience as PA, Project Coordination or executive assistant as you will be supporting key senior leaders in the business with day-to-day administrative tasks with some overlap into their current projects. This is a admin heavy role and you will need to bring a strong planning, scheduling, diary management event coordination and project based skill set to the table. Key Accountabilities: Assisting Associates with diary management, booking travel arrangements including international travel, completing visa applications, adhering to vaccination and testing requirements and preparing itineraries and ensuring all relevant materials are prepared in a timely manner On-going review of the diary to ensure optimal use of time and resources Booking sessions for coaching programmes and workshops Daily updating pipeline with sales activity Participation in weekly update meetings Working with our client services team to co-ordinate the preparation and delivery of larger client projects Ablity to support sales functions and business development where neccessary. Basic sales proposal preparation Accountable for monthly submission of expense receipts, assigning project code s and responding to any financial queries raised by the finance team Skills and Competence: Confident and highly motivated with experience of supporting senior managers Used to working at pace with flexibility, the ability to problem solve and have a proactive approach to tasks and projects Excellent organisation, time management and prioritisation skills Strong attention to detail, with a focus on accuracy Excellent written and verbal communication and interpersonal skills, with the ability to deal confidently with client data and people at all levels Ability to positively respond to last minute changes and deliver against tight deadlines Desire to deliver great client service,putting the client at the heart of everything we do Interest in and desire for personal development Essential: A minimum of 3 years in a similar personal/executive assistant role Strong relationship builder and able to maintain long term relationships Project coordination support experience will be hugely beneficial Confidence and ability in booking online accommodation and travel arrangements IT Savy: Highly Proficient in Office 365, Outlook, SharePoint and Microsoft Applications such as Planner and Forms / Strong level of IT knowledge e.g. Word and Excel Digitally smart and technically aware with an ability to operate across multiple platforms On Offer: Company bonus scheme (based on company and personal performance) 33 days holiday (including statutory leave) Christmas shutdown period between Christmas and New Year Hybrid working (1-2 days per week) Company Sick Pay Company events Opportunity to receive world-class development Other wellbeing Initiatives Workplace Pension 3% Employer contributions Childcare Voucher scheme Free onsite parking We are looking for someone that will bring a sophisticated confidence to their work and delivery. A typical day might include managing diary appointments, working with the Client Services and Analytics team to co-ordinate client projects, booking travel, preparing itineraries and project resources, uploading opportunities to their bespoke platform and communicating with key client contacts to determine and deliver against bespoke and changing requirements. This is the ideal role for someone who thrives in testing and challening situaitons and able to work in an agile and autonomous manner. This is a hybrid role and for the first 3 months you will be office based to get up to speed with everything. Candidates applying from further afield (outside of Hampshire) will only be considered should the local market not yield the results this client is looking for. Candidates would need to be willing to commute to Southampton or relocate. This client in unfortunately unable to provide sponsorship.
Mydas Recruitment are specialist in sourcing skilled engineers. Our client, a leading organisation in the construction, wind energy & renewables sector have a requirement for a maintenance coordinator/ planner for an upcoming offshore wind energy project. As the project Quality Advisor, you will support the execution and integrity management of the Hornsea 03 Wind Farm project. You will be accountable for all Quality activities within assigned work packages, ensuring compliance with contractual requirements, projectQMS, regulatory and legal requirements. The Quality advisor promotes and provides professional expert knowledge and guidance to managers, supervisors, and employees onquality practices, safety standards, and legal regulations, and supports identification and elimination of potential quality issues and ensures control measures are in place to reduce the cost of poor quality and non-conformances within the project. Role Responsibilities: Supports the development and implementation of project quality assurance, management and control strategy. Provides Quality support and direction to the Project team for assigned work packages. Quality Reviews on sites by validating if Contractors are following the procedures and checklists as referred in the Inspection Test Plan (ITP), if requested by the Project Quality Manager Reporting, monitoring any NCR occurring, and communicating any Lessons Learned to stakeholders e.g., the Design Risk Assessment team or Construction Management. Management of Quality performance data incl. supplier due diligence, audit, non-conformance, root cause analysis, key performance indictors and objectives for assigned work packages. Performing Quality due diligence and readiness checks in relation to onshore and offshore activities Manages quality assurance and control in relation to supplier and subcontractor evaluation, management and product / service delivery across a diverse, multi-tiered supply chain. Collaboration with Package and Engineering technical authorities e.g., Design, Transport & Installation, Construction, Fabrication (including NDT and Coatings) processes to ensure alignment with Quality requirements and deliverables. Proactive engagement with Lessons Learned capture and implementation throughout the project lifecycle. Management and delivery of the project audit programme within the assigned project work package(s) Participate and contribute to all relevant site and project quality meetings Deputises for the Project Quality Manager as required Other tasks as required and agreed in cooperation with Project QHSE Manager Participate in regular quality meetings with contractor and package representatives Perform quality presentations at kick off meetings Quality inspection and site audits Entry of quality incidents and proactive measures in Synergi Monitor for trends in quality KPIs Facilitate Quality investigations in identifying root causes and corrective actions Qualification & Requirements: Minimum 3-5 years work experience with Quality, ideally from relevant fields of industry with relevant academic or technical background Experienced Projects and Operations Quality Professional. Have a relevant technical or academic background, followed by documented experience of managing Quality within offshore projects Lead by example when it comes to Quality and can remain calm even if pressure is getting high and resistance is met by colleagues, contractors, or stakeholders Do not take No for an answer if we can improve Quality and will strive to have high Quality standards. Strong knowledge of Quality Standards: ISO 9001 Series Proven problem-solving skills, analytical and systematic working approach Extensive knowledge and application of the Quality discipline within Projects and Operations; Renewables / Oil and Gas Sector knowledge and experience is desirable. Strong working knowledge of technical codes and standards as relevant to Fabrication, Electrical & Mechanical systems and Construction. Strong working knowledge of contractual mechanisms applied within Renewables / Oil and Gas Projects and associated Product and Service delivery is desirable. Demonstrable experience in dealing with 3rd party contractors in relation to Quality. Excellent interpersonal skills, strong communication and presentation skills with international and culturally diverse teams Qualified and experienced Lead Auditor(desirable) Desirable to have Global Wind Organization Standard Basic Safety Training (BST), and Oil & Gas UK medical certificate (incl. Chester step test) or equivalent, or have the ability to pass. IT literate (Microsoft office package, knowledge of Synergi is an advantage)Quality degree qualification on Diploma or BS level 12 Month contractcompetitive rate JBRP1_UKTJ
May 01, 2024
Full time
Mydas Recruitment are specialist in sourcing skilled engineers. Our client, a leading organisation in the construction, wind energy & renewables sector have a requirement for a maintenance coordinator/ planner for an upcoming offshore wind energy project. As the project Quality Advisor, you will support the execution and integrity management of the Hornsea 03 Wind Farm project. You will be accountable for all Quality activities within assigned work packages, ensuring compliance with contractual requirements, projectQMS, regulatory and legal requirements. The Quality advisor promotes and provides professional expert knowledge and guidance to managers, supervisors, and employees onquality practices, safety standards, and legal regulations, and supports identification and elimination of potential quality issues and ensures control measures are in place to reduce the cost of poor quality and non-conformances within the project. Role Responsibilities: Supports the development and implementation of project quality assurance, management and control strategy. Provides Quality support and direction to the Project team for assigned work packages. Quality Reviews on sites by validating if Contractors are following the procedures and checklists as referred in the Inspection Test Plan (ITP), if requested by the Project Quality Manager Reporting, monitoring any NCR occurring, and communicating any Lessons Learned to stakeholders e.g., the Design Risk Assessment team or Construction Management. Management of Quality performance data incl. supplier due diligence, audit, non-conformance, root cause analysis, key performance indictors and objectives for assigned work packages. Performing Quality due diligence and readiness checks in relation to onshore and offshore activities Manages quality assurance and control in relation to supplier and subcontractor evaluation, management and product / service delivery across a diverse, multi-tiered supply chain. Collaboration with Package and Engineering technical authorities e.g., Design, Transport & Installation, Construction, Fabrication (including NDT and Coatings) processes to ensure alignment with Quality requirements and deliverables. Proactive engagement with Lessons Learned capture and implementation throughout the project lifecycle. Management and delivery of the project audit programme within the assigned project work package(s) Participate and contribute to all relevant site and project quality meetings Deputises for the Project Quality Manager as required Other tasks as required and agreed in cooperation with Project QHSE Manager Participate in regular quality meetings with contractor and package representatives Perform quality presentations at kick off meetings Quality inspection and site audits Entry of quality incidents and proactive measures in Synergi Monitor for trends in quality KPIs Facilitate Quality investigations in identifying root causes and corrective actions Qualification & Requirements: Minimum 3-5 years work experience with Quality, ideally from relevant fields of industry with relevant academic or technical background Experienced Projects and Operations Quality Professional. Have a relevant technical or academic background, followed by documented experience of managing Quality within offshore projects Lead by example when it comes to Quality and can remain calm even if pressure is getting high and resistance is met by colleagues, contractors, or stakeholders Do not take No for an answer if we can improve Quality and will strive to have high Quality standards. Strong knowledge of Quality Standards: ISO 9001 Series Proven problem-solving skills, analytical and systematic working approach Extensive knowledge and application of the Quality discipline within Projects and Operations; Renewables / Oil and Gas Sector knowledge and experience is desirable. Strong working knowledge of technical codes and standards as relevant to Fabrication, Electrical & Mechanical systems and Construction. Strong working knowledge of contractual mechanisms applied within Renewables / Oil and Gas Projects and associated Product and Service delivery is desirable. Demonstrable experience in dealing with 3rd party contractors in relation to Quality. Excellent interpersonal skills, strong communication and presentation skills with international and culturally diverse teams Qualified and experienced Lead Auditor(desirable) Desirable to have Global Wind Organization Standard Basic Safety Training (BST), and Oil & Gas UK medical certificate (incl. Chester step test) or equivalent, or have the ability to pass. IT literate (Microsoft office package, knowledge of Synergi is an advantage)Quality degree qualification on Diploma or BS level 12 Month contractcompetitive rate JBRP1_UKTJ
Facilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires strong communication skills, as you will be working closely with various teams and vendors to address any facility-related issues. Main Job Responsibilities Manage the internal helpdesk for the client account, from task initiation to completion. Proactively chase and close out overdue tasks, tracking progress against pre-determined KPIs. Measure and report SLA response times, implementing escalation procedures when necessary. Communicate job progress and open tasks to clients and key stakeholders. Upload maintenance records/compliance certificates and amend asset information to the helpdesk database. Handle escalations efficiently to minimise client impact. Annually cleanse and refresh the electronic register, incorporating updates. Collate quotes from suppliers and monitor spending against pre-agreed values. Ensure accurate data in the helpdesk software for all locations in scope. Proactively monitor services and contracts, suggesting improvements to processes. Challenge contractor costs when deviations occur from the norm. Liaise with regional client managers to maintain information flow. Support monthly supplier reviews in collaboration with the wider team. Field internal calls to assist with task management and updates for key clients, customers, and stakeholders. Develop a thorough understanding of the contract's service delivery requirements. Build relationships and trust with internal and external stakeholders across multiple regions. Utilise company and client systems for data maintenance, updating, and extraction. Support new building openings, coordinating suppliers to meet strict deadlines. Regularly attend and review Macro communications to stay informed about current developments. The job holder should ideally have: Experience with FM helpdesk software (e.g., Concept, Maximo, Service Channel). Facilities Management experience within the engineering environment. Advanced Excel or database experience is advantageous. Ability to think creatively and provide innovative solutions. Strong administration skills with proven multitasking abilities. Ability to thrive in a fast-paced, real-time environment. Dedication to task completion and effective prioritization. Problem-solving mindset and ownership of solutions. Effective communication skills with a customer-focused approach. Team player with good organisational skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
May 01, 2024
Full time
Facilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires strong communication skills, as you will be working closely with various teams and vendors to address any facility-related issues. Main Job Responsibilities Manage the internal helpdesk for the client account, from task initiation to completion. Proactively chase and close out overdue tasks, tracking progress against pre-determined KPIs. Measure and report SLA response times, implementing escalation procedures when necessary. Communicate job progress and open tasks to clients and key stakeholders. Upload maintenance records/compliance certificates and amend asset information to the helpdesk database. Handle escalations efficiently to minimise client impact. Annually cleanse and refresh the electronic register, incorporating updates. Collate quotes from suppliers and monitor spending against pre-agreed values. Ensure accurate data in the helpdesk software for all locations in scope. Proactively monitor services and contracts, suggesting improvements to processes. Challenge contractor costs when deviations occur from the norm. Liaise with regional client managers to maintain information flow. Support monthly supplier reviews in collaboration with the wider team. Field internal calls to assist with task management and updates for key clients, customers, and stakeholders. Develop a thorough understanding of the contract's service delivery requirements. Build relationships and trust with internal and external stakeholders across multiple regions. Utilise company and client systems for data maintenance, updating, and extraction. Support new building openings, coordinating suppliers to meet strict deadlines. Regularly attend and review Macro communications to stay informed about current developments. The job holder should ideally have: Experience with FM helpdesk software (e.g., Concept, Maximo, Service Channel). Facilities Management experience within the engineering environment. Advanced Excel or database experience is advantageous. Ability to think creatively and provide innovative solutions. Strong administration skills with proven multitasking abilities. Ability to thrive in a fast-paced, real-time environment. Dedication to task completion and effective prioritization. Problem-solving mindset and ownership of solutions. Effective communication skills with a customer-focused approach. Team player with good organisational skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
May 01, 2024
Full time
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The BDO Early Careers (EC) Resourcing team is responsible for hiring circa 900 students into our four key programmes each year; Graduates, Apprentices, Interns and Summer School. The EC Resourcing function plays a critical role in ensuring the firm is attracting and selecting high quality, diverse candidates who have the potential to become the firm's future Leaders. Our goal is to provide a seamless, experience to both candidates applying for our programmes and our internal stakeholders; adding value at every stage of the process. We are seeking a proactive and enthusiastic candidate to join our team of Resourcing Advisers in the Early in Career Team, based primarily in our London Baker Street office. Reporting into the Resourcing Manager, the role will expose you to all facets of the EC Resourcing function. You will manage the end-to-end Early Career recruitment needs for a number of BDO regional offices. In conjunction with the Resourcing Assistant Managers, you will be responsible for the delivery of a recruitment strategy which supports the hiring needs of each of our regional areas and business streams. You will work with key business and HR stakeholders to deliver quality hires into the firm, whilst ensuring an excellent candidate experience throughout. In this busy and rewarding role you'll also: Manage the end-to-end EC recruitment process for your designated business areas, including (but not limited to), managing relationships with business and HR stakeholders, training assessors, planning/running assessment days, chairing decision meetings, maintaining data/systems and attending careers events Work closely with your EC Resourcing Coordinator to ensure a responsive, proactive high quality service is delivered to candidates and stakeholders and that workload and resources are well managed Deliver a best practice selection and assessment process to determine the suitability of candidates in line with the firm's requirements. Ensure fair and consistent hiring standards are used across the organisation and decisions are challenged, where required Effective and proactive candidate pipeline management throughout the recruitment season to ensure vacancies are filled promptly Actively support the EC Attraction strategy through partnering with EiC Marketing Specialists, representing the BDO EC brand at careers fairs and skills sessions/presentations on campus and in schools, ensuring the attendance of Business representatives and proactive use of social media channels - positioning BDO as an employer of choice in everything you do Develop a full understanding of the key drivers in the Business areas you look after and proactively conduct recruitment season kick-off and de-brief meetings with stakeholders to provide advice and guidance and to ensure EC activity supports the Business needs Support analysis of competitor behaviour to ensure we align ourselves to the market place and make proactive recommendations where appropriate Ensure all applicant tracking and other data/ reporting is completed in the relevant systems with a target of 100% accuracy Work closely with HR Services and the Professional Qualifications team to ensure a smooth on-boarding process for all Trainees joining the firm Proactively and frequently seek out EC market knowledge, best practice and share with the wider team You'll be someone with: Experience of managing high volume recruitment / multiple recruitment programmes Sound knowledge of and a clear demonstrable passion for the ever-changing EC landscape A good understanding of HR and/or Recruiting best practice - can demonstrate strong process and pipeline management skills The ability to think commercially and respond to Business needs Excellent communication and presentation skills with the confidence to interact with colleagues and stakeholders at various levels and to engage an audience Well-developed relationship building skills with expertise in managing stakeholder expectations and influencing Outstanding attention to detail, well organised, with strong time management skills and the ability to work independently The ability to use data to make informed decisions with experience of providing and using Management Information on a regular basis to support recommendations Sound judgement and decision-making capability. Adept at solving problems and a strong awareness of when to escalate Educated to degree level or equivalent, with previous relevant experience gained within either the Early Career space, event management, or HR environment A willingness to work and travel outside of office hours Confident using MS Office (Word, Excel, PowerPoint and Outlook). Previous experience of working with an Applicant Tracking System (ATS), Workday experience beneficial but not essential At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The BDO Early Careers (EC) Resourcing team is responsible for hiring circa 900 students into our four key programmes each year; Graduates, Apprentices, Interns and Summer School. The EC Resourcing function plays a critical role in ensuring the firm is attracting and selecting high quality, diverse candidates who have the potential to become the firm's future Leaders. Our goal is to provide a seamless, experience to both candidates applying for our programmes and our internal stakeholders; adding value at every stage of the process. We are seeking a proactive and enthusiastic candidate to join our team of Resourcing Advisers in the Early in Career Team, based primarily in our London Baker Street office. Reporting into the Resourcing Manager, the role will expose you to all facets of the EC Resourcing function. You will manage the end-to-end Early Career recruitment needs for a number of BDO regional offices. In conjunction with the Resourcing Assistant Managers, you will be responsible for the delivery of a recruitment strategy which supports the hiring needs of each of our regional areas and business streams. You will work with key business and HR stakeholders to deliver quality hires into the firm, whilst ensuring an excellent candidate experience throughout. In this busy and rewarding role you'll also: Manage the end-to-end EC recruitment process for your designated business areas, including (but not limited to), managing relationships with business and HR stakeholders, training assessors, planning/running assessment days, chairing decision meetings, maintaining data/systems and attending careers events Work closely with your EC Resourcing Coordinator to ensure a responsive, proactive high quality service is delivered to candidates and stakeholders and that workload and resources are well managed Deliver a best practice selection and assessment process to determine the suitability of candidates in line with the firm's requirements. Ensure fair and consistent hiring standards are used across the organisation and decisions are challenged, where required Effective and proactive candidate pipeline management throughout the recruitment season to ensure vacancies are filled promptly Actively support the EC Attraction strategy through partnering with EiC Marketing Specialists, representing the BDO EC brand at careers fairs and skills sessions/presentations on campus and in schools, ensuring the attendance of Business representatives and proactive use of social media channels - positioning BDO as an employer of choice in everything you do Develop a full understanding of the key drivers in the Business areas you look after and proactively conduct recruitment season kick-off and de-brief meetings with stakeholders to provide advice and guidance and to ensure EC activity supports the Business needs Support analysis of competitor behaviour to ensure we align ourselves to the market place and make proactive recommendations where appropriate Ensure all applicant tracking and other data/ reporting is completed in the relevant systems with a target of 100% accuracy Work closely with HR Services and the Professional Qualifications team to ensure a smooth on-boarding process for all Trainees joining the firm Proactively and frequently seek out EC market knowledge, best practice and share with the wider team You'll be someone with: Experience of managing high volume recruitment / multiple recruitment programmes Sound knowledge of and a clear demonstrable passion for the ever-changing EC landscape A good understanding of HR and/or Recruiting best practice - can demonstrate strong process and pipeline management skills The ability to think commercially and respond to Business needs Excellent communication and presentation skills with the confidence to interact with colleagues and stakeholders at various levels and to engage an audience Well-developed relationship building skills with expertise in managing stakeholder expectations and influencing Outstanding attention to detail, well organised, with strong time management skills and the ability to work independently The ability to use data to make informed decisions with experience of providing and using Management Information on a regular basis to support recommendations Sound judgement and decision-making capability. Adept at solving problems and a strong awareness of when to escalate Educated to degree level or equivalent, with previous relevant experience gained within either the Early Career space, event management, or HR environment A willingness to work and travel outside of office hours Confident using MS Office (Word, Excel, PowerPoint and Outlook). Previous experience of working with an Applicant Tracking System (ATS), Workday experience beneficial but not essential At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The BDO Early Careers (EC) Resourcing team is responsible for hiring circa 900 students into our four key programmes each year; Graduates, Apprentices, Interns and Summer School. The EC Resourcing function plays a critical role in ensuring the firm is attracting and selecting high quality, diverse candidates who have the potential to become the firm's future Leaders. Our goal is to provide a seamless, experience to both candidates applying for our programmes and our internal stakeholders; adding value at every stage of the process. We are seeking a proactive and enthusiastic candidate to join our team of Resourcing Advisers in the Early in Career Team, based primarily in our London Baker Street office. Reporting into the Resourcing Manager, the role will expose you to all facets of the EC Resourcing function. You will manage the end-to-end Early Career recruitment needs for a number of BDO regional offices. In conjunction with the Resourcing Assistant Managers, you will be responsible for the delivery of a recruitment strategy which supports the hiring needs of each of our regional areas and business streams. You will work with key business and HR stakeholders to deliver quality hires into the firm, whilst ensuring an excellent candidate experience throughout. In this busy and rewarding role you'll also: Manage the end-to-end EC recruitment process for your designated business areas, including (but not limited to), managing relationships with business and HR stakeholders, training assessors, planning/running assessment days, chairing decision meetings, maintaining data/systems and attending careers events Work closely with your EC Resourcing Coordinator to ensure a responsive, proactive high quality service is delivered to candidates and stakeholders and that workload and resources are well managed Deliver a best practice selection and assessment process to determine the suitability of candidates in line with the firm's requirements. Ensure fair and consistent hiring standards are used across the organisation and decisions are challenged, where required Effective and proactive candidate pipeline management throughout the recruitment season to ensure vacancies are filled promptly Actively support the EC Attraction strategy through partnering with EiC Marketing Specialists, representing the BDO EC brand at careers fairs and skills sessions/presentations on campus and in schools, ensuring the attendance of Business representatives and proactive use of social media channels - positioning BDO as an employer of choice in everything you do Awareness and understanding of the EC Strategy and objectives Partnering with your business areas to ensure you a trusted adviser. Educating your Business areas so they have a full understanding of the EiC process and timelines and the role they will play within that Develop a full understanding of the key drivers in the Business areas you look after and proactively conduct recruitment season kick-off and de-brief meetings with stakeholders to provide advice and guidance and to ensure EC activity supports the Business needs Support analysis of competitor behaviour to ensure we align ourselves to the market place and make proactive recommendations where appropriate Ownership of all data management in relation to your open roles. Ensure all applicant tracking and other data/ reporting is completed in the relevant systems with a target of 100% accuracy Deliver an outstanding candidate experience at every stage of the process. Provide timely, high quality feedback to candidates Work closely with HR Services and the Professional Qualifications team to ensure a smooth on-boarding process for all Trainees joining the firm Actively look for process inefficiencies and make suggestions for further enhancements to the working practices within the team Proactively and frequently seek out EC market knowledge, best practice and share with the wider team Project work to support the objectives of the EC team You'll be someone with: Experience of managing high volume recruitment / multiple recruitment programmes Sound knowledge of and a clear demonstrable passion for the ever-changing EC landscape A good understanding of HR and/or Recruiting best practice - can demonstrate strong process and pipeline management skills The ability to think commercially and respond to Business needs Excellent communication and presentation skills with the confidence to interact with colleagues and stakeholders at various levels and to engage an audience Well-developed relationship building skills with expertise in managing stakeholder expectations and influencing Outstanding attention to detail, well organised, with strong time management skills and the ability to work independently The ability to use data to make informed decisions with experience of providing and using Management Information on a regular basis to support recommendations Sound judgement and decision-making capability. Adept at solving problems and a strong awareness of when to escalate Educated to degree level or equivalent, with previous relevant experience gained within either the Early Career space, event management, or HR environment Confident using MS Office (Word, Excel, PowerPoint and Outlook). Previous experience of working with an Applicant Tracking System (ATS), Workday experience beneficial but not essential High levels of professionalism and personal presentation Experience of working within Professional Services or similar corporate environment is desirable but not essential Willingness to work and travel outside of office hours At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The BDO Early Careers (EC) Resourcing team is responsible for hiring circa 900 students into our four key programmes each year; Graduates, Apprentices, Interns and Summer School. The EC Resourcing function plays a critical role in ensuring the firm is attracting and selecting high quality, diverse candidates who have the potential to become the firm's future Leaders. Our goal is to provide a seamless, experience to both candidates applying for our programmes and our internal stakeholders; adding value at every stage of the process. We are seeking a proactive and enthusiastic candidate to join our team of Resourcing Advisers in the Early in Career Team, based primarily in our London Baker Street office. Reporting into the Resourcing Manager, the role will expose you to all facets of the EC Resourcing function. You will manage the end-to-end Early Career recruitment needs for a number of BDO regional offices. In conjunction with the Resourcing Assistant Managers, you will be responsible for the delivery of a recruitment strategy which supports the hiring needs of each of our regional areas and business streams. You will work with key business and HR stakeholders to deliver quality hires into the firm, whilst ensuring an excellent candidate experience throughout. In this busy and rewarding role you'll also: Manage the end-to-end EC recruitment process for your designated business areas, including (but not limited to), managing relationships with business and HR stakeholders, training assessors, planning/running assessment days, chairing decision meetings, maintaining data/systems and attending careers events Work closely with your EC Resourcing Coordinator to ensure a responsive, proactive high quality service is delivered to candidates and stakeholders and that workload and resources are well managed Deliver a best practice selection and assessment process to determine the suitability of candidates in line with the firm's requirements. Ensure fair and consistent hiring standards are used across the organisation and decisions are challenged, where required Effective and proactive candidate pipeline management throughout the recruitment season to ensure vacancies are filled promptly Actively support the EC Attraction strategy through partnering with EiC Marketing Specialists, representing the BDO EC brand at careers fairs and skills sessions/presentations on campus and in schools, ensuring the attendance of Business representatives and proactive use of social media channels - positioning BDO as an employer of choice in everything you do Awareness and understanding of the EC Strategy and objectives Partnering with your business areas to ensure you a trusted adviser. Educating your Business areas so they have a full understanding of the EiC process and timelines and the role they will play within that Develop a full understanding of the key drivers in the Business areas you look after and proactively conduct recruitment season kick-off and de-brief meetings with stakeholders to provide advice and guidance and to ensure EC activity supports the Business needs Support analysis of competitor behaviour to ensure we align ourselves to the market place and make proactive recommendations where appropriate Ownership of all data management in relation to your open roles. Ensure all applicant tracking and other data/ reporting is completed in the relevant systems with a target of 100% accuracy Deliver an outstanding candidate experience at every stage of the process. Provide timely, high quality feedback to candidates Work closely with HR Services and the Professional Qualifications team to ensure a smooth on-boarding process for all Trainees joining the firm Actively look for process inefficiencies and make suggestions for further enhancements to the working practices within the team Proactively and frequently seek out EC market knowledge, best practice and share with the wider team Project work to support the objectives of the EC team You'll be someone with: Experience of managing high volume recruitment / multiple recruitment programmes Sound knowledge of and a clear demonstrable passion for the ever-changing EC landscape A good understanding of HR and/or Recruiting best practice - can demonstrate strong process and pipeline management skills The ability to think commercially and respond to Business needs Excellent communication and presentation skills with the confidence to interact with colleagues and stakeholders at various levels and to engage an audience Well-developed relationship building skills with expertise in managing stakeholder expectations and influencing Outstanding attention to detail, well organised, with strong time management skills and the ability to work independently The ability to use data to make informed decisions with experience of providing and using Management Information on a regular basis to support recommendations Sound judgement and decision-making capability. Adept at solving problems and a strong awareness of when to escalate Educated to degree level or equivalent, with previous relevant experience gained within either the Early Career space, event management, or HR environment Confident using MS Office (Word, Excel, PowerPoint and Outlook). Previous experience of working with an Applicant Tracking System (ATS), Workday experience beneficial but not essential High levels of professionalism and personal presentation Experience of working within Professional Services or similar corporate environment is desirable but not essential Willingness to work and travel outside of office hours At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
SF Recruitment are currently recruiting for a Sales Administrator who demonstrates enthusiasm, passion and a drive-in coordinating Sales processes for our client based in Oakham. This opportunity is in a fast paced, hardworking commercial environment, that is a great place to work. As the new Sales Administrator your main responsibilities will be: - to provide Sales & Customer Service support to the Commercial team, in respect of provision of support in the areas of sales and customer service administration, ensuring the corporate key goals are met by the team. - required to liaise across various departments, working with different stakeholders to co-ordinate and channel actions to deliver results. - to support the wider Commercial Sales team and Supply Chain Coordinator, in support of sales production planning and co-ordination to ensure sales orders are completed and delivered in an efficient manner. Key Accountabilities/Role & Main Responsibilities as the Sales Administrator - Sales/Business specific office duties and administration such as sales order processing, invoicing, delivery notes, reporting and responding to customer enquiries. - Export Order Processing and Export Documentation - Prepare Sales Data for presentations. - Integration with wider sales team in supporting role. - Assist with Sales Production Planning - Organise Manage and update relevant sales data using database applications, type and word-process various documents and electronic information. - Provide Sales and Customer Service support to customers and key stakeholders. In return you will be offered an attractive salary up to £28,000 and work office hours Monday-Friday If you feel you have the right skills for this role, please apply today or contact me directly on
May 01, 2024
Full time
SF Recruitment are currently recruiting for a Sales Administrator who demonstrates enthusiasm, passion and a drive-in coordinating Sales processes for our client based in Oakham. This opportunity is in a fast paced, hardworking commercial environment, that is a great place to work. As the new Sales Administrator your main responsibilities will be: - to provide Sales & Customer Service support to the Commercial team, in respect of provision of support in the areas of sales and customer service administration, ensuring the corporate key goals are met by the team. - required to liaise across various departments, working with different stakeholders to co-ordinate and channel actions to deliver results. - to support the wider Commercial Sales team and Supply Chain Coordinator, in support of sales production planning and co-ordination to ensure sales orders are completed and delivered in an efficient manner. Key Accountabilities/Role & Main Responsibilities as the Sales Administrator - Sales/Business specific office duties and administration such as sales order processing, invoicing, delivery notes, reporting and responding to customer enquiries. - Export Order Processing and Export Documentation - Prepare Sales Data for presentations. - Integration with wider sales team in supporting role. - Assist with Sales Production Planning - Organise Manage and update relevant sales data using database applications, type and word-process various documents and electronic information. - Provide Sales and Customer Service support to customers and key stakeholders. In return you will be offered an attractive salary up to £28,000 and work office hours Monday-Friday If you feel you have the right skills for this role, please apply today or contact me directly on
SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe as a specialist distributor of insulation and interiors products and merchant of roofing and exterior products. We are looking to recruit an Internal Sales Coordinator, who will act as first point of contact for our customer base, delivering the ultimate in customer service, develop robust relationships with key accounts and enhance sales and profitability within our branch. What does the role involve? As Internal Sales Coordinator , you will deliver new business sales and existing account development which will be beneficial and profitable to the branch. Regularly engaging with our external sales force, warehouse and credit control teams, you'll also input orders onto our system and maintain our sales records via our Salesforce system. In this position you will be expected to forge strong working relationships with all key accounts and will manage their expectations around product availability and delivery schedules. The successful candidate will require: • The ability to build and maintain strong relationships• Able to deliver good quality customer service• Experience in sales-driven environments • IT literate • Knowledge of construction products desirable In return we offer: • Competitive salary with annual pay award and staff recognition schemes• Great work life balance, with sociable working hours• 25 days holiday + 8 bank holidays. Company closed during Christmas period• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal• Cycle to Work scheme • Share Incentive Scheme SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
May 01, 2024
Full time
SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe as a specialist distributor of insulation and interiors products and merchant of roofing and exterior products. We are looking to recruit an Internal Sales Coordinator, who will act as first point of contact for our customer base, delivering the ultimate in customer service, develop robust relationships with key accounts and enhance sales and profitability within our branch. What does the role involve? As Internal Sales Coordinator , you will deliver new business sales and existing account development which will be beneficial and profitable to the branch. Regularly engaging with our external sales force, warehouse and credit control teams, you'll also input orders onto our system and maintain our sales records via our Salesforce system. In this position you will be expected to forge strong working relationships with all key accounts and will manage their expectations around product availability and delivery schedules. The successful candidate will require: • The ability to build and maintain strong relationships• Able to deliver good quality customer service• Experience in sales-driven environments • IT literate • Knowledge of construction products desirable In return we offer: • Competitive salary with annual pay award and staff recognition schemes• Great work life balance, with sociable working hours• 25 days holiday + 8 bank holidays. Company closed during Christmas period• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal• Cycle to Work scheme • Share Incentive Scheme SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
May 01, 2024
Full time
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
Role: Key Accounts Co-ordinator Industry: Manufacturing Location: Basingstoke Hampshire Office Angels have teamed up with a forward thinking, dynamic client who are in the manufacturing industry, are looking to recruit a Key Accounts Co-ordinator This role is a busy role and you will based in the office 3 days a week and from home 2 days a week. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector. The Customer Services department is seeking to recruit a Key Accounts Coordinator. The successful candidate will report directly to the Key Accounts Manager. They will take full ownership of all aspects of managing their designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers, and providing monthly business reports. This is a varied and challenging position which will involve: Understanding Key Account customers' requirements Developing and improving the EDI relationship Scheduling and attending meetings Producing minutes and controlling the action points from the meetings Monitor the dispatch performance of orders assisting in warehouse workload management Actively involved in the change management process; raising and testing change management forms as required The ideal candidate will have the following skills, knowledge and experience: Recent experience of face to face-to-face Key accounts management is desirable Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office Excel (preferably 2010) A thorough understanding of Customer Services Processes would be an advantage A flexible and willing attitude Demonstrate attention to detail Used to dealing with SLAs and tight deadlines with changing customer demands This is an exciting role that requires strong interpersonal skills, initiative, and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be an advantage. The position will be 35 hours per week and hours of work will vary between 08.30 am-5.30 pm Monday to Friday. Benefits: Career progression Pension scheme Health scheme Strong training programme Next steps Apply today with your up to date CV, our client is able to interview ASAP for a quick turnaround - so don't miss out Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Role: Key Accounts Co-ordinator Industry: Manufacturing Location: Basingstoke Hampshire Office Angels have teamed up with a forward thinking, dynamic client who are in the manufacturing industry, are looking to recruit a Key Accounts Co-ordinator This role is a busy role and you will based in the office 3 days a week and from home 2 days a week. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector. The Customer Services department is seeking to recruit a Key Accounts Coordinator. The successful candidate will report directly to the Key Accounts Manager. They will take full ownership of all aspects of managing their designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers, and providing monthly business reports. This is a varied and challenging position which will involve: Understanding Key Account customers' requirements Developing and improving the EDI relationship Scheduling and attending meetings Producing minutes and controlling the action points from the meetings Monitor the dispatch performance of orders assisting in warehouse workload management Actively involved in the change management process; raising and testing change management forms as required The ideal candidate will have the following skills, knowledge and experience: Recent experience of face to face-to-face Key accounts management is desirable Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office Excel (preferably 2010) A thorough understanding of Customer Services Processes would be an advantage A flexible and willing attitude Demonstrate attention to detail Used to dealing with SLAs and tight deadlines with changing customer demands This is an exciting role that requires strong interpersonal skills, initiative, and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be an advantage. The position will be 35 hours per week and hours of work will vary between 08.30 am-5.30 pm Monday to Friday. Benefits: Career progression Pension scheme Health scheme Strong training programme Next steps Apply today with your up to date CV, our client is able to interview ASAP for a quick turnaround - so don't miss out Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An exciting opportunity to join our Cross Border Tenant Advisory Team as our Team Administrator/Coordinator. Role Overview : This is a pivotal role for a highly organised, diligent team coordinator with confidence communicating to a wide network in EMEA and globally via phone and also using the full suite of Microsoft tools. The ideal candidate will be used to working in a fast paced environment, have excellent attention to detail and a strong administration/secretarial background. The candidate must be able to take initiative and build a rapport with clients and the team. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. The successful candidate must be computer literate to a high standard as well as possess very strong presentation and numeracy skills.The ideal candidate would be comfortable working both in a team and independently if the team are travelling/attending meetings. They should also be able to demonstrate the importance of dealing with clients and providing excellent customer service. Team Overview : The Cross Border Tenant Advisory EMEA team are currently recruiting for a coordinator. The role will involve working closely with the team in London to support of brokers to help manage the day to day business development activities, organisation and marketing. Key Responsibilities : Full administrative support to the team - excellent skills on Microsoft suite of tools. Tasks are broad including updating and/or producing schedules, spreadsheets, presentations, reports including collation), pitches and correspondence. Coordinating team activities and holding the team accountable to varied tasks. Working closely with the Head of CBTA, helping with diary management, arranging meetings, travel and expenses as well as team administration including bi-annual reporting. Daily contact with European network of Tenant Rep brokers and support of business development (BD) pursuits. Support in the collation of pitch materials and an interest in presentation design to support team BD efforts. Management of BD collateral and tracking tools (CRM system management and client trackers) to ensure team is operating efficiently in a fast paced environment. Experience with Salesforce is a benefit. Support in team marketing activities. Liaising with internal stakeholders within the wider marketing and communications teams in Savills. Assist in maintaining department systems and distribution lists. Managing team marketing details, including producing and loading to websites. The ideal candidate would be used to working in a fast paced environment and having to work with a team who spend time travelling/attending meetings and therefore are sometimes out of the office. Client orientated, able to demonstrate the importance of dealing with clients and providing excellent customer service. Key Skills : Highly organised with excellent time management - strong administrative and secretarial background. The ability to manage multiple tasks simultaneously and to meet deadlines. Detail orientated Highly IT literate with a strong proficiency in Word, Excel and PowerPoint, (InDesign experience an advantage) Confident communicator, relationship orientated with the ability to build rapport Self-starter with independence in an entrepreneurial environment Confidence in up-management and management of team activities Uses initiative to offer creative problem solving solutions to support team operations. Event planning Administrative skillset Multi-tasker Experience managing CRM tools (salesforce) is preferable Adaptable, relationship orientated with ability to form relationships with both internal and external clients. Pro-active / takes ownership of responsibilities Apply Now ! Savills employee offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 01, 2024
Full time
An exciting opportunity to join our Cross Border Tenant Advisory Team as our Team Administrator/Coordinator. Role Overview : This is a pivotal role for a highly organised, diligent team coordinator with confidence communicating to a wide network in EMEA and globally via phone and also using the full suite of Microsoft tools. The ideal candidate will be used to working in a fast paced environment, have excellent attention to detail and a strong administration/secretarial background. The candidate must be able to take initiative and build a rapport with clients and the team. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. The successful candidate must be computer literate to a high standard as well as possess very strong presentation and numeracy skills.The ideal candidate would be comfortable working both in a team and independently if the team are travelling/attending meetings. They should also be able to demonstrate the importance of dealing with clients and providing excellent customer service. Team Overview : The Cross Border Tenant Advisory EMEA team are currently recruiting for a coordinator. The role will involve working closely with the team in London to support of brokers to help manage the day to day business development activities, organisation and marketing. Key Responsibilities : Full administrative support to the team - excellent skills on Microsoft suite of tools. Tasks are broad including updating and/or producing schedules, spreadsheets, presentations, reports including collation), pitches and correspondence. Coordinating team activities and holding the team accountable to varied tasks. Working closely with the Head of CBTA, helping with diary management, arranging meetings, travel and expenses as well as team administration including bi-annual reporting. Daily contact with European network of Tenant Rep brokers and support of business development (BD) pursuits. Support in the collation of pitch materials and an interest in presentation design to support team BD efforts. Management of BD collateral and tracking tools (CRM system management and client trackers) to ensure team is operating efficiently in a fast paced environment. Experience with Salesforce is a benefit. Support in team marketing activities. Liaising with internal stakeholders within the wider marketing and communications teams in Savills. Assist in maintaining department systems and distribution lists. Managing team marketing details, including producing and loading to websites. The ideal candidate would be used to working in a fast paced environment and having to work with a team who spend time travelling/attending meetings and therefore are sometimes out of the office. Client orientated, able to demonstrate the importance of dealing with clients and providing excellent customer service. Key Skills : Highly organised with excellent time management - strong administrative and secretarial background. The ability to manage multiple tasks simultaneously and to meet deadlines. Detail orientated Highly IT literate with a strong proficiency in Word, Excel and PowerPoint, (InDesign experience an advantage) Confident communicator, relationship orientated with the ability to build rapport Self-starter with independence in an entrepreneurial environment Confidence in up-management and management of team activities Uses initiative to offer creative problem solving solutions to support team operations. Event planning Administrative skillset Multi-tasker Experience managing CRM tools (salesforce) is preferable Adaptable, relationship orientated with ability to form relationships with both internal and external clients. Pro-active / takes ownership of responsibilities Apply Now ! Savills employee offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Role Overview We're searching for a dynamic individual who displays a can-do and flexible approach to their business. You'll enjoy working in a fast-paced, service-led, competitive environment to reach your own KPI's and those of the team as a whole. As Lettings Negotiator, you'll be responsible for liaising and negotiating directly with our clients as well as managing the lettings process for prospective tenants and helping them with their ongoing requirements. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities To achieve these objectives the successful candidate will be required to: Qualify, register and maintain a database of applicants Negotiate tenancies with clients Assist negotiators in agreeing tenancies on properties where you have the relationship with the client Provide weekly marketing and property performance feedback to clients Help build and expand the Savills Lettings business and to be aware of future opportunities Cross sell / refer across the business Maintain the company's standard as a market leader Create local business relationships and build Savills' reputation Develop and maintain a close working relationship with the Sales department Comply with the various Codes of Conduct of the national bodies the department is a member of, such as ARLA and RICS. Have a comprehensive knowledge of the London lettings market Demonstrate a track record of achieving targets Monitor and grow local profile including developing marketing and PR opportunities In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Key Skills We need someone who has a passion for providing excellent customer service. You'll have a willingness to go the extra mile to help the team success as well as a proven record of hitting targets. Minimum of 1 years' prior lettings experience Ideally be ARLA qualified Confident and enthusiastic approach to work Track record of achieving targets Ability to work on own initiative as well as part of a team Excellent communication skills with an ability to communicate at all levels Be comfortable working with multiple departments, fitting into different teams as required. Adaptability and a willingness to learn Excellent customer service skills Team Overview Our Knightsbridge team comprises one Head of Department, one Assistant Manager, one other Negotiator, one Lettings Coordinator and one Prime Property Manager, the office also houses our Residential Sales Team. In addition, we have a fantastic relationship with our lettings head office teams, including Tenancy Progression, Renewals, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 01, 2024
Full time
Role Overview We're searching for a dynamic individual who displays a can-do and flexible approach to their business. You'll enjoy working in a fast-paced, service-led, competitive environment to reach your own KPI's and those of the team as a whole. As Lettings Negotiator, you'll be responsible for liaising and negotiating directly with our clients as well as managing the lettings process for prospective tenants and helping them with their ongoing requirements. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities To achieve these objectives the successful candidate will be required to: Qualify, register and maintain a database of applicants Negotiate tenancies with clients Assist negotiators in agreeing tenancies on properties where you have the relationship with the client Provide weekly marketing and property performance feedback to clients Help build and expand the Savills Lettings business and to be aware of future opportunities Cross sell / refer across the business Maintain the company's standard as a market leader Create local business relationships and build Savills' reputation Develop and maintain a close working relationship with the Sales department Comply with the various Codes of Conduct of the national bodies the department is a member of, such as ARLA and RICS. Have a comprehensive knowledge of the London lettings market Demonstrate a track record of achieving targets Monitor and grow local profile including developing marketing and PR opportunities In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Key Skills We need someone who has a passion for providing excellent customer service. You'll have a willingness to go the extra mile to help the team success as well as a proven record of hitting targets. Minimum of 1 years' prior lettings experience Ideally be ARLA qualified Confident and enthusiastic approach to work Track record of achieving targets Ability to work on own initiative as well as part of a team Excellent communication skills with an ability to communicate at all levels Be comfortable working with multiple departments, fitting into different teams as required. Adaptability and a willingness to learn Excellent customer service skills Team Overview Our Knightsbridge team comprises one Head of Department, one Assistant Manager, one other Negotiator, one Lettings Coordinator and one Prime Property Manager, the office also houses our Residential Sales Team. In addition, we have a fantastic relationship with our lettings head office teams, including Tenancy Progression, Renewals, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Role Overview We are looking for an experienced Lettings Coordinator to join our vibrant Lettings teams based on a dual office basis in our Esher and Weybridge offices. Our Lettings Coordinators are key members of our front office teams and ensure that our Landlords and Tenants get the very best customer service from start to finish. This is a fantastic chance for you to get an unparalleled insight into our business and industry, with plenty of ongoing training and learning opportunities to keep you up to date on changing legislation and process. We are looking for an enthusiastic individual who pays attention to detail and who can work effectively on their own and within a team. We want those with a can-do approach and someone who isn't afraid to get involved in lots of different projects. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities Our well thought-out processes are crucial to ensuring the very highest standards of Customer Service. As one of our Lettings Coordinators, you will be responsible for several key areas;Compliance• Sending out paperwork to landlords and ensuring the property is compliant before marketing• Creating and updating property details on our system• Staying up to date with the latest industry legislation and Anti Money Laundering procedures• Keeping in contact with our centralised deal progression and property management teams to ensure we have all documents in place before a move in• Preparing for office audits (Internal and External)Marketing• Preparing Market Appraisal packs and send out letters from your Head of Lettings• Booking in "Pitch" appointments with Landlord and Head of Lettings• Booking Photography, Floorplans and EPCs through our preferred suppliers and upload these on to the system and website• Creating office marketing materials - eye catching brochures for our negotiators to take out on viewings• Arranging for re-evaluation by Head of Lettings of any relet properties and preparing the necessary documents for remarketingCorrespondence and Personal Assistant Duties• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for paymentEnquiries & Viewings• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for payment Key Skills You will receive comprehensive training on your role, but ideally we are looking for someone with: Minimum 1 years prior experience within an administrative role Excellent IT skills, including Microsoft Office etc Ability to multi-task Excellent written and communication skills Strong customer focus, high accuracy and good attention. Excellent organisational and prioritisation skills Ability to work effectively in a fast paced environment individually and as part of a team Excellent telephone manner Confident in dealing with clients and customers face to face and over the phone Enthusiasm to do a good job Ideally previous experience in a busy lettings, agency or sales admin environment Team Overview Our Weybridge team comprises one Head of Department, one Negotiator, one Lettings Coordinator and one Prime Property Manager, the office also houses our Residential Sales Team. Our Esher team includes two Negotiators, a Prime Property Manager and our Head of Department. In addition, we work closely with our local branches in Elmbridge and surrounding area and have a fantastic relationship with our lettings head office teams, including Tenancy Progression, Renewals, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 01, 2024
Full time
Role Overview We are looking for an experienced Lettings Coordinator to join our vibrant Lettings teams based on a dual office basis in our Esher and Weybridge offices. Our Lettings Coordinators are key members of our front office teams and ensure that our Landlords and Tenants get the very best customer service from start to finish. This is a fantastic chance for you to get an unparalleled insight into our business and industry, with plenty of ongoing training and learning opportunities to keep you up to date on changing legislation and process. We are looking for an enthusiastic individual who pays attention to detail and who can work effectively on their own and within a team. We want those with a can-do approach and someone who isn't afraid to get involved in lots of different projects. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities Our well thought-out processes are crucial to ensuring the very highest standards of Customer Service. As one of our Lettings Coordinators, you will be responsible for several key areas;Compliance• Sending out paperwork to landlords and ensuring the property is compliant before marketing• Creating and updating property details on our system• Staying up to date with the latest industry legislation and Anti Money Laundering procedures• Keeping in contact with our centralised deal progression and property management teams to ensure we have all documents in place before a move in• Preparing for office audits (Internal and External)Marketing• Preparing Market Appraisal packs and send out letters from your Head of Lettings• Booking in "Pitch" appointments with Landlord and Head of Lettings• Booking Photography, Floorplans and EPCs through our preferred suppliers and upload these on to the system and website• Creating office marketing materials - eye catching brochures for our negotiators to take out on viewings• Arranging for re-evaluation by Head of Lettings of any relet properties and preparing the necessary documents for remarketingCorrespondence and Personal Assistant Duties• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for paymentEnquiries & Viewings• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for payment Key Skills You will receive comprehensive training on your role, but ideally we are looking for someone with: Minimum 1 years prior experience within an administrative role Excellent IT skills, including Microsoft Office etc Ability to multi-task Excellent written and communication skills Strong customer focus, high accuracy and good attention. Excellent organisational and prioritisation skills Ability to work effectively in a fast paced environment individually and as part of a team Excellent telephone manner Confident in dealing with clients and customers face to face and over the phone Enthusiasm to do a good job Ideally previous experience in a busy lettings, agency or sales admin environment Team Overview Our Weybridge team comprises one Head of Department, one Negotiator, one Lettings Coordinator and one Prime Property Manager, the office also houses our Residential Sales Team. Our Esher team includes two Negotiators, a Prime Property Manager and our Head of Department. In addition, we work closely with our local branches in Elmbridge and surrounding area and have a fantastic relationship with our lettings head office teams, including Tenancy Progression, Renewals, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.