Director, Client Success (Global) at Video AdTech Platform

Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.

The Company:

• Rapidly expanding business, with huge growth plans across the UK, US and Europe
• Pre-IPO with over $100M in VC funding
• Clients: Mondolez, Pepsi, Cadbury, Nike, P&G

The Role:

The Director of Client Success is instrumental in driving client happiness and business growth on a global scale.

• Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)
• Management and development of junior team members
• Product expert; confident translating customer needs into product-led solutions

Needs:

The Director of Client Success will have a solid understanding of the AdTech and Media space.

• Coming from an AdTech vendor, or a Media Agency
• Experience managing Enterprise clients (brand direct)
• Good technical understand of the AdTech Space

Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics.

The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles