A fantastic opportunity for a 1st Line IT Support/Customer Services Advisor Working for this fast growing, international company you will have opportunity to learn as well as being looked after with a superb salary and benefits package: Salary up to 30k Company pension scheme Ability to purchase an additional holidays Private healthcare including family members Death in service cover Wellness Fund Discounts for various companies and services Enhanced maternity & paternity Employee Assistance Programme 25 days' holiday + bank holidays increasing with service Free onsite parking Smart/Casual wear Full Training Brilliant family culture Gym membership Optional medical insurance Attend prestigious conferences Paid Charity volunteering days The company have been recognised as one of the best places to work with its brilliant family culture.Duties of the 1st Line IT Support/Customer Services Advisor will be: To support the internal business network in the use of various business software systems. Supporting a range of software specific to the industry, Dealing with tickets, calls, and emails and will be responsible for providing effective, timely solutions, advocating best practices. Offering an outstanding level of service to customers Providing timely updates to customers by either Phone, Email, or face to face The 1st Line IT Support/Customer Services Advisor will have: Previous experience working in an IT helpdesk support role dealing with bespoke systems Experience in using a helpdesk ticketing systems and adhering to SLAs & KPIs Ability to prioritise and manage your workload effectively Ability to demonstrate empathy for customers and be able to adapt your style to talk to them at their level of knowledge Excellent knowledge of MS Office products and Windows operating systems Proficient in taking ownership of a problem and seeing it through to resolution Willing to undertake any other reasonable duties appropriate to fulfilling your role We are looking for someone who is: Passionate about the Customer Experience and have a first time fix approach. Great attention to detail and keen to work in a close knit team environment Good problem-solving skills with a methodical and logical approach Resilient with a proactive aptitude to learn Team player, but also able to work independently on own initiative Organised with excellent time management skills Strong verbal and written communication Innovative with an aptitude for looking for customer service improvements Upbeat and enthusiastic about going the extra mile for your customers
May 02, 2024
Full time
A fantastic opportunity for a 1st Line IT Support/Customer Services Advisor Working for this fast growing, international company you will have opportunity to learn as well as being looked after with a superb salary and benefits package: Salary up to 30k Company pension scheme Ability to purchase an additional holidays Private healthcare including family members Death in service cover Wellness Fund Discounts for various companies and services Enhanced maternity & paternity Employee Assistance Programme 25 days' holiday + bank holidays increasing with service Free onsite parking Smart/Casual wear Full Training Brilliant family culture Gym membership Optional medical insurance Attend prestigious conferences Paid Charity volunteering days The company have been recognised as one of the best places to work with its brilliant family culture.Duties of the 1st Line IT Support/Customer Services Advisor will be: To support the internal business network in the use of various business software systems. Supporting a range of software specific to the industry, Dealing with tickets, calls, and emails and will be responsible for providing effective, timely solutions, advocating best practices. Offering an outstanding level of service to customers Providing timely updates to customers by either Phone, Email, or face to face The 1st Line IT Support/Customer Services Advisor will have: Previous experience working in an IT helpdesk support role dealing with bespoke systems Experience in using a helpdesk ticketing systems and adhering to SLAs & KPIs Ability to prioritise and manage your workload effectively Ability to demonstrate empathy for customers and be able to adapt your style to talk to them at their level of knowledge Excellent knowledge of MS Office products and Windows operating systems Proficient in taking ownership of a problem and seeing it through to resolution Willing to undertake any other reasonable duties appropriate to fulfilling your role We are looking for someone who is: Passionate about the Customer Experience and have a first time fix approach. Great attention to detail and keen to work in a close knit team environment Good problem-solving skills with a methodical and logical approach Resilient with a proactive aptitude to learn Team player, but also able to work independently on own initiative Organised with excellent time management skills Strong verbal and written communication Innovative with an aptitude for looking for customer service improvements Upbeat and enthusiastic about going the extra mile for your customers
Job Title: Senior Project Manager / Operations ReconciliationDuration: Until Dec 2024Location: Edinburgh / HybridPay Rate: Competitive Via PAYE or Umbrella / Inside IR35 Role Purpose:This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location.The Senior Project Manager will be accountable for the end to end management and delivery of 'change' for key Securities Services clients in Asset Owner & Management ("AO&M") sector that sit within the Global Project Delivery team.Note:Lead for delivery of an internal Operations Reconciliation project; experience of managing operational changes is required.Key Accountabilities:Manage the end to end on-boarding of Clients in accordance with the HSBC Project Governance, Methods, competencies and change management frameworksProject definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvalsProvide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomesEnsure the integration of all business functions to enable operational/ business readiness in the delivery of the solutionDevelop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependenciesDevelop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathwaysManage overall resource forecasting and planning functionWork with related teams to identify resources including key competencies, resource allocation and phasingTrack the utilisation of resources in line with line/team managersDevelop work plans and ensure clear deliverables in place and deliveredEnsure resource forecasts are accurate and completeImplement project controls and reportingDevelop manage and report project budget and stage gate approvalsReport on actuals and forecast against plan and manage under/overruns and changes correctlyDevelop benefit realisation plan and coordinate reportingProduce, review and approval of project deliverables and documentation in line with HSBC methodologiesDefine effective business requirements and ensure signoff, aligned with SS standardDefine detailed testing activities and controlsImplement concise project reporting of decisions points, risks, issues, status and costsEnsure Clarity records are an accurate reflection of the status and stage gate of the projectUnderstanding of regulatory and compliance environment and requirementsControl, manage and report risks, issues dependencies and changes in scopeIdentify, analyse and mitigate dependencies, risks and issuesImplement the change control processes to manage internal and external scope changes and impactsIntegrate SS Business Strategies and operational design into actionable deliverables and change management activitiesWork with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability.Required Qualifications, Knowledge & Experience:Profile of Candidate:Disciplined project management professional with >8 years' experience in the management of multiple parallel projects (small - medium) and the application of robust governance standards, including management of costExperience in the delivery of projects utilising Agile techniques and understanding of product delivery in practiceExperience of leading teams, supporting team development, capability uplift and performance managementAble to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the businessExperience managing external clients and stakeholder in including regulatorsExperience of benefits identification, modelling and management techniquesStrong business requirements management and testing awarenessA solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning.Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulationsProven ability to prioritise competing demandsStrong analytic and decision-making abilitiesMust be a team player and able to work with and through othersKnowledge & Experience / Qualification:least 8 -10 years relevant experience in change management or migration projects in securities / fund administration / fund middle office.graduate preferably in business administration, information technology or a similar disciplineknowledge of Fund Accounting, Transfer Agency and Middle Office Vendor product - MultiFonds, Markit EDM, XSP, etc. are definitely an advantagean in-depth knowledge of the securities market and the associated market infrastructure for Fund Administration, Fund Middle Office and Custody businessawareness of business, regulatory and technology change within investment management is essential.technical aptitude, including excellent knowledge in Microsoft Office, Microsoft Project and Excel macros
May 02, 2024
Full time
Job Title: Senior Project Manager / Operations ReconciliationDuration: Until Dec 2024Location: Edinburgh / HybridPay Rate: Competitive Via PAYE or Umbrella / Inside IR35 Role Purpose:This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location.The Senior Project Manager will be accountable for the end to end management and delivery of 'change' for key Securities Services clients in Asset Owner & Management ("AO&M") sector that sit within the Global Project Delivery team.Note:Lead for delivery of an internal Operations Reconciliation project; experience of managing operational changes is required.Key Accountabilities:Manage the end to end on-boarding of Clients in accordance with the HSBC Project Governance, Methods, competencies and change management frameworksProject definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvalsProvide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomesEnsure the integration of all business functions to enable operational/ business readiness in the delivery of the solutionDevelop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependenciesDevelop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathwaysManage overall resource forecasting and planning functionWork with related teams to identify resources including key competencies, resource allocation and phasingTrack the utilisation of resources in line with line/team managersDevelop work plans and ensure clear deliverables in place and deliveredEnsure resource forecasts are accurate and completeImplement project controls and reportingDevelop manage and report project budget and stage gate approvalsReport on actuals and forecast against plan and manage under/overruns and changes correctlyDevelop benefit realisation plan and coordinate reportingProduce, review and approval of project deliverables and documentation in line with HSBC methodologiesDefine effective business requirements and ensure signoff, aligned with SS standardDefine detailed testing activities and controlsImplement concise project reporting of decisions points, risks, issues, status and costsEnsure Clarity records are an accurate reflection of the status and stage gate of the projectUnderstanding of regulatory and compliance environment and requirementsControl, manage and report risks, issues dependencies and changes in scopeIdentify, analyse and mitigate dependencies, risks and issuesImplement the change control processes to manage internal and external scope changes and impactsIntegrate SS Business Strategies and operational design into actionable deliverables and change management activitiesWork with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability.Required Qualifications, Knowledge & Experience:Profile of Candidate:Disciplined project management professional with >8 years' experience in the management of multiple parallel projects (small - medium) and the application of robust governance standards, including management of costExperience in the delivery of projects utilising Agile techniques and understanding of product delivery in practiceExperience of leading teams, supporting team development, capability uplift and performance managementAble to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the businessExperience managing external clients and stakeholder in including regulatorsExperience of benefits identification, modelling and management techniquesStrong business requirements management and testing awarenessA solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning.Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulationsProven ability to prioritise competing demandsStrong analytic and decision-making abilitiesMust be a team player and able to work with and through othersKnowledge & Experience / Qualification:least 8 -10 years relevant experience in change management or migration projects in securities / fund administration / fund middle office.graduate preferably in business administration, information technology or a similar disciplineknowledge of Fund Accounting, Transfer Agency and Middle Office Vendor product - MultiFonds, Markit EDM, XSP, etc. are definitely an advantagean in-depth knowledge of the securities market and the associated market infrastructure for Fund Administration, Fund Middle Office and Custody businessawareness of business, regulatory and technology change within investment management is essential.technical aptitude, including excellent knowledge in Microsoft Office, Microsoft Project and Excel macros
Job Title: Senior Project Manager Charles River Migration ProjectDuration: Dec 2024Location: Edinburgh / HybridPay Rate: Competitive Via PAYE or Umbrella / Inside IR35 Role Purpose:This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location.The Senior Project Manager will be accountable for the end to end management and delivery of 'change' for key Securities Services clients in Asset Owner & Management ("AO&M") sector that sit within the Global Project Delivery team.Key Accountabilities:Manage the end to end on-boarding of Clients in accordance with the Project Governance, Methods, competencies and change management frameworksProject definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvalsProvide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomesEnsure the integration of all business functions to enable operational/ business readiness in the delivery of the solutionDevelop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependenciesDevelop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathwaysManage overall resource forecasting and planning functionWork with related teams to identify resources including key competencies, resource allocation and phasingTrack the utilisation of resources in line with line/team managersDevelop work plans and ensure clear deliverables in place and deliveredEnsure resource forecasts are accurate and completeImplement project controls and reportingDevelop manage and report project budget and stage gate approvalsReport on actuals and forecast against plan and manage under/overruns and changes correctlyDevelop benefit realisation plan and coordinate reportingProduce, review and approval of project deliverables and documentation in line with methodologiesDefine effective business requirements and ensure signoff, aligned with SS standardDefine detailed testing activities and controlsImplement concise project reporting of decisions points, risks, issues, status and costsEnsure Clarity records are an accurate reflection of the status and stage gate of the projectUnderstanding of regulatory and compliance environment and requirementsControl, manage and report risks, issues dependencies and changes in scopeIdentify, analyse and mitigate dependencies, risks and issuesImplement the change control processes to manage internal and external scope changes and impactsIntegrate SS Business Strategies and operational design into actionable deliverables and change management activitiesWork with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability.Required Qualifications, Knowledge & Experience:Profile of Candidate:Disciplined project management professional with >8 years' experience in the management of multiple parallel projects (small - medium) and the application of robust governance standards, including management of costExperience in the delivery of projects utilising Agile techniques and understanding of product delivery in practiceExperience of leading teams, supporting team development, capability uplift and performance managementAble to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the businessExperience managing external clients and stakeholder in including regulatorsExperience of benefits identification, modelling and management techniquesStrong business requirements management and testing awarenessA solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning.Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulationsProven ability to prioritise competing demandsStrong analytic and decision-making abilitiesMust be a team player and able to work with and through othersKnowledge & Experience / Qualification:least 8 -10 years relevant experience in change management or migration projects in securities / fund administration / fund middle office.graduate preferably in business administration, information technology or a similar disciplineknowledge of Fund Accounting, Transfer Agency and Middle Office Vendor product - MultiFonds, Markit EDM, XSP, etc. are definitely an advantagean in-depth knowledge of the securities market and the associated market infrastructure for Fund Administration, Fund Middle Office and Custody businessawareness of business, regulatory and technology change within investment management is essential.technical aptitude, including excellent knowledge in Microsoft Office, Microsoft Project and Excel macros
May 02, 2024
Full time
Job Title: Senior Project Manager Charles River Migration ProjectDuration: Dec 2024Location: Edinburgh / HybridPay Rate: Competitive Via PAYE or Umbrella / Inside IR35 Role Purpose:This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location.The Senior Project Manager will be accountable for the end to end management and delivery of 'change' for key Securities Services clients in Asset Owner & Management ("AO&M") sector that sit within the Global Project Delivery team.Key Accountabilities:Manage the end to end on-boarding of Clients in accordance with the Project Governance, Methods, competencies and change management frameworksProject definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvalsProvide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomesEnsure the integration of all business functions to enable operational/ business readiness in the delivery of the solutionDevelop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependenciesDevelop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathwaysManage overall resource forecasting and planning functionWork with related teams to identify resources including key competencies, resource allocation and phasingTrack the utilisation of resources in line with line/team managersDevelop work plans and ensure clear deliverables in place and deliveredEnsure resource forecasts are accurate and completeImplement project controls and reportingDevelop manage and report project budget and stage gate approvalsReport on actuals and forecast against plan and manage under/overruns and changes correctlyDevelop benefit realisation plan and coordinate reportingProduce, review and approval of project deliverables and documentation in line with methodologiesDefine effective business requirements and ensure signoff, aligned with SS standardDefine detailed testing activities and controlsImplement concise project reporting of decisions points, risks, issues, status and costsEnsure Clarity records are an accurate reflection of the status and stage gate of the projectUnderstanding of regulatory and compliance environment and requirementsControl, manage and report risks, issues dependencies and changes in scopeIdentify, analyse and mitigate dependencies, risks and issuesImplement the change control processes to manage internal and external scope changes and impactsIntegrate SS Business Strategies and operational design into actionable deliverables and change management activitiesWork with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability.Required Qualifications, Knowledge & Experience:Profile of Candidate:Disciplined project management professional with >8 years' experience in the management of multiple parallel projects (small - medium) and the application of robust governance standards, including management of costExperience in the delivery of projects utilising Agile techniques and understanding of product delivery in practiceExperience of leading teams, supporting team development, capability uplift and performance managementAble to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the businessExperience managing external clients and stakeholder in including regulatorsExperience of benefits identification, modelling and management techniquesStrong business requirements management and testing awarenessA solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning.Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulationsProven ability to prioritise competing demandsStrong analytic and decision-making abilitiesMust be a team player and able to work with and through othersKnowledge & Experience / Qualification:least 8 -10 years relevant experience in change management or migration projects in securities / fund administration / fund middle office.graduate preferably in business administration, information technology or a similar disciplineknowledge of Fund Accounting, Transfer Agency and Middle Office Vendor product - MultiFonds, Markit EDM, XSP, etc. are definitely an advantagean in-depth knowledge of the securities market and the associated market infrastructure for Fund Administration, Fund Middle Office and Custody businessawareness of business, regulatory and technology change within investment management is essential.technical aptitude, including excellent knowledge in Microsoft Office, Microsoft Project and Excel macros
Senior Product OwnerSenior Product Owner/ Agile/ Data Analysis/Data Management Systems/ High Transaction Back Office Systems/ Azure/ Functions /Storage/Service Bus/ SFIA/ Payment Solutions/Payments London/Remote- will be required to be onsite twice a week.£500-545 Per Day- Inside IR3510 Month Contract-A view to extend for a further 12 Months Our client requires an Senior Product Owner to be accountable and responsible for collating, analysing, prioritizing and translating business requirements into technical requirements and units of work (user stories) that are implementable by their assigned Scrum Agile development teams. You will be responsible for the creation and ongoing maintenance of their product backlog, ensuring that stories are proportional, appropriately sized, and include sufficient information to enable development of high-quality software by Agile Teams You will provide Agile specialist expertise to ensure backlogs are constantly well maintained, prioritised, and give full coverage of the requirements, acting as an effective conduit between the development team and the business stakeholders should any technical issues or ambiguities arise. You will work with all parties as necessary within the project including the Solution Architects, Agile Development Leads, Technical Development Leads, Agile Test Leads, Agile Delivery Leads, and other stakeholders to establish an optimal solution which meets requirements and adheres to technical strategy/constraints and considers total cost of ownership. Key Responsibilities: Develop strong, effective backlogs in an agile environment, including gathering requirements, developing effective user stories, and gathering feedback from stakeholders to incorporate into the backlog for future development. Communicate with non-technical stakeholders about complex technical concepts to effectively define and prioritize features, refine scope, and collect story acceptance criteria. Engage and nurture stakeholders, by actively listening, negotiating, and managing conflicts to determine scope/prioritization, identify problems, and determine solutions with business and technical stakeholders. Coordinate integrations and dependencies with other Product Owners to ensure that development aligns with deliveries from other teams in time, scope and performance, ensuring a quality end-to-end product. Identify and flag risks to delivery to the relevant teams, determine any suitable mitigations, assess the delivery impact to delivery and timelines, and escalate rapidly as required. Assess and improve product processes within their teams, product areas, and on the wider programme to enhance the efficiency and quality of product development, agile practice and product strategy. Key Experience: Senior Product Owner experience of at least 6+ years on projects of a similar size, scale Experience in technical systems and data analysis. Experience working with data management systems. Experience in building an auditable data service that allows validations, sanitization, and revisions. Experience in developing complex, high transaction back-office systems. Experience of implementing systems using Azure technologies (including but not limited to: - Functions, Storage, Service Bus etc) SFIA competency-based resources would be desirable. Previous experience of working within payments/ PCI compliant payment solutions. In the first instance please submit your CV
May 02, 2024
Full time
Senior Product OwnerSenior Product Owner/ Agile/ Data Analysis/Data Management Systems/ High Transaction Back Office Systems/ Azure/ Functions /Storage/Service Bus/ SFIA/ Payment Solutions/Payments London/Remote- will be required to be onsite twice a week.£500-545 Per Day- Inside IR3510 Month Contract-A view to extend for a further 12 Months Our client requires an Senior Product Owner to be accountable and responsible for collating, analysing, prioritizing and translating business requirements into technical requirements and units of work (user stories) that are implementable by their assigned Scrum Agile development teams. You will be responsible for the creation and ongoing maintenance of their product backlog, ensuring that stories are proportional, appropriately sized, and include sufficient information to enable development of high-quality software by Agile Teams You will provide Agile specialist expertise to ensure backlogs are constantly well maintained, prioritised, and give full coverage of the requirements, acting as an effective conduit between the development team and the business stakeholders should any technical issues or ambiguities arise. You will work with all parties as necessary within the project including the Solution Architects, Agile Development Leads, Technical Development Leads, Agile Test Leads, Agile Delivery Leads, and other stakeholders to establish an optimal solution which meets requirements and adheres to technical strategy/constraints and considers total cost of ownership. Key Responsibilities: Develop strong, effective backlogs in an agile environment, including gathering requirements, developing effective user stories, and gathering feedback from stakeholders to incorporate into the backlog for future development. Communicate with non-technical stakeholders about complex technical concepts to effectively define and prioritize features, refine scope, and collect story acceptance criteria. Engage and nurture stakeholders, by actively listening, negotiating, and managing conflicts to determine scope/prioritization, identify problems, and determine solutions with business and technical stakeholders. Coordinate integrations and dependencies with other Product Owners to ensure that development aligns with deliveries from other teams in time, scope and performance, ensuring a quality end-to-end product. Identify and flag risks to delivery to the relevant teams, determine any suitable mitigations, assess the delivery impact to delivery and timelines, and escalate rapidly as required. Assess and improve product processes within their teams, product areas, and on the wider programme to enhance the efficiency and quality of product development, agile practice and product strategy. Key Experience: Senior Product Owner experience of at least 6+ years on projects of a similar size, scale Experience in technical systems and data analysis. Experience working with data management systems. Experience in building an auditable data service that allows validations, sanitization, and revisions. Experience in developing complex, high transaction back-office systems. Experience of implementing systems using Azure technologies (including but not limited to: - Functions, Storage, Service Bus etc) SFIA competency-based resources would be desirable. Previous experience of working within payments/ PCI compliant payment solutions. In the first instance please submit your CV
Digital Project Manager Scaling UK business Opportunity to own and shape the end to end digital project management process Exciting scaling products utilising latest technologies Development and progression, joining a business growing at pace We are looking for a Digital project or product manager to own and shape the end to end project delivery for scaling digital projects. The business is investing heavily in digital products and this role sits nicely at the heart of the delivery and growth of this area. We are keen to talk with junior Project Mangers, Digital Product Managers who are growing their careers in this exciting arena. Equally, you could be an agency side digital SAM looking for a client side move. Responsibilities: Oversight and support of the Digital's current and future assets Collaborate with stakeholders during the visioning and concept development of a product. Possess a fundamental understanding of end-to-end customer experience integration and dependencies. Managing the product backlog and prioritising them based on changing requirements. Developing comprehensive estimates, timelines, and project plans, adapting them as needed to accommodate evolving needs. Implement QA to ensure product quality, identify potential project risks, and address them proactively as well as being the first point contact for stakeholder liaison, managing expectations and pre-empting difficulties Overseeing all stages of product creation including design and development. Develop scope and define backlog items (epics/features/user stories) that guide the software development team. Participating in Scrum meetings and product sprints. Monitoring and evaluating product progress at each stage of the process. Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments. Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product. Liaising with the product team and end-users to deliver updates. Identify new opportunities to expand and improve new IT network. Assisting with reporting requirements as needed by senior management. Desirable Skills A minimum of 2 years' experience as either a Digital Project Manager, Digital Producer, Digital Product Owner or similar. Proficiency in project management methodologies, including issue resolution, risk management, work planning, resource management, and team coordination. Solid understanding of web development, system design, and project management. Experience in workflow management like Jira or similar Experience working within Agile and Waterfall project management methodologies. A collaborative team player who contributes to best practices and knowledge sharing, while also being comfortable working independently. Highly adaptable and composed under pressure, with the ability to handle multiple projects simultaneously.
May 02, 2024
Full time
Digital Project Manager Scaling UK business Opportunity to own and shape the end to end digital project management process Exciting scaling products utilising latest technologies Development and progression, joining a business growing at pace We are looking for a Digital project or product manager to own and shape the end to end project delivery for scaling digital projects. The business is investing heavily in digital products and this role sits nicely at the heart of the delivery and growth of this area. We are keen to talk with junior Project Mangers, Digital Product Managers who are growing their careers in this exciting arena. Equally, you could be an agency side digital SAM looking for a client side move. Responsibilities: Oversight and support of the Digital's current and future assets Collaborate with stakeholders during the visioning and concept development of a product. Possess a fundamental understanding of end-to-end customer experience integration and dependencies. Managing the product backlog and prioritising them based on changing requirements. Developing comprehensive estimates, timelines, and project plans, adapting them as needed to accommodate evolving needs. Implement QA to ensure product quality, identify potential project risks, and address them proactively as well as being the first point contact for stakeholder liaison, managing expectations and pre-empting difficulties Overseeing all stages of product creation including design and development. Develop scope and define backlog items (epics/features/user stories) that guide the software development team. Participating in Scrum meetings and product sprints. Monitoring and evaluating product progress at each stage of the process. Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments. Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product. Liaising with the product team and end-users to deliver updates. Identify new opportunities to expand and improve new IT network. Assisting with reporting requirements as needed by senior management. Desirable Skills A minimum of 2 years' experience as either a Digital Project Manager, Digital Producer, Digital Product Owner or similar. Proficiency in project management methodologies, including issue resolution, risk management, work planning, resource management, and team coordination. Solid understanding of web development, system design, and project management. Experience in workflow management like Jira or similar Experience working within Agile and Waterfall project management methodologies. A collaborative team player who contributes to best practices and knowledge sharing, while also being comfortable working independently. Highly adaptable and composed under pressure, with the ability to handle multiple projects simultaneously.
Sanderson Plc is working in partnership with a major client in the UK. We are currently recruiting a Regional Business Administrator to be based around Goodwood, UK for a contract role. Role: Regional Business Administrator Location: Goodwood, UK Duration: Till December 2024 Job Description: The role supports the day-to-day business administration requirements for the Region, which manages the United Kingdom, Europe and Central Asia. The Regional Team covers Sales, Client & Brand Experience and Ownership Services with around 25 associates based both near Goodwood, West Sussex and in Munich, Germany. Supporting the Team is a network of 22 Dealer Partners and a further 12 Service Partners, across the Region. We're looking for a professional, organised individual with a keen eye for detail and a 'can do' attitude; someone who is prepared to go the extra mile with every task and understands the differing needs of working within such a diverse, multi-cultural organisation. A team-player is a must, as is someone with experience of working within a busy, at times pressurised, team environment. The candidate should have an excellent command of both written and spoken English language and ideally, although not essential, a second European language would be an advantage. Predominantly office-based, there is the potential for hybrid working, in agreement with the Line Manager. Key Responsibilities: Making meeting arrangements including the booking of meeting facilities and catering. Production of presentations and coordinating other content/documentation for First Line Management meetings, V Circle, CR Board, Regional Readiness, Business Premise Conference, Regional Department meetings and supporting documents for Dealer visits. Coordination of all hospitality arrangements, invitations, guest information and schedules for Group events. Responsibility for coordination of full itinerary details and compliance adherence. Operational support for weekly First Line Management (FLM) Meeting, including coordination of agenda, pre-read and minutes. Organisation of onsite and offsite departmental meetings including timings, locations, agenda setting, guest speakers, delegate attendance, catering & travel arrangements. Organisation of more informal Regional departmental meetings and huddles. Arranging Regional visitor itineraries, including transfers, hotel accommodation and catering requirements. Managing department 'time management', recording vacation, sickness etc in SAP. Management of Purchase Order requirements on behalf of the Region, engaging with relevant teams and finance and purchasing policies. Supporting the Region with scoping and delivering Regional Strategy workshops and Dealer Conference programmes as required. Managing Regional management team's travel arrangements and supporting their expenses claims, as required. Responsibility for managing stationery requirements including but not limited to business cards, letterhead, printer paper, pens, pads etc. Ensuring that the departmental office is tidy and always organised. Experience: The role would suit an individual with experience of working within a fast-paced, hospitality or office environment with a strong focus on delivering both consistently high levels of service and with having strong levels of attention to detail. This could include experience within high-end hospitality or travel industries or within a business administration office role. Educated to A level or degree level, ideally with an additional European language background. Excellent organisational, literacy, numeric and PC skills along with excellent interpersonal skills. Secretarial/Personal Assistant experience would be a distinct advantage. Exceptional communication skills are essential with the ability to communicate at all levels. Capable of managing a demanding workload, often with constant reprioritization and be able to meet tight deadlines. Excellent time management, prioritization and attention to detail skills. Be able to act with discretion and deal with matters of a confidential nature. Be able to work on own initiative and be relied on to work unsupervised. A 'team player' as well as able to work unsupervised and be self-motivated. Excellent organisational, literacy, numeric and PC skills are required, ideally along with knowledge of SAP. Advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook, together with SAP experience. An appreciation of the Motor Cars product offering, and brand awareness is desirable. Sanderson Plc acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. C: Email:
May 02, 2024
Full time
Sanderson Plc is working in partnership with a major client in the UK. We are currently recruiting a Regional Business Administrator to be based around Goodwood, UK for a contract role. Role: Regional Business Administrator Location: Goodwood, UK Duration: Till December 2024 Job Description: The role supports the day-to-day business administration requirements for the Region, which manages the United Kingdom, Europe and Central Asia. The Regional Team covers Sales, Client & Brand Experience and Ownership Services with around 25 associates based both near Goodwood, West Sussex and in Munich, Germany. Supporting the Team is a network of 22 Dealer Partners and a further 12 Service Partners, across the Region. We're looking for a professional, organised individual with a keen eye for detail and a 'can do' attitude; someone who is prepared to go the extra mile with every task and understands the differing needs of working within such a diverse, multi-cultural organisation. A team-player is a must, as is someone with experience of working within a busy, at times pressurised, team environment. The candidate should have an excellent command of both written and spoken English language and ideally, although not essential, a second European language would be an advantage. Predominantly office-based, there is the potential for hybrid working, in agreement with the Line Manager. Key Responsibilities: Making meeting arrangements including the booking of meeting facilities and catering. Production of presentations and coordinating other content/documentation for First Line Management meetings, V Circle, CR Board, Regional Readiness, Business Premise Conference, Regional Department meetings and supporting documents for Dealer visits. Coordination of all hospitality arrangements, invitations, guest information and schedules for Group events. Responsibility for coordination of full itinerary details and compliance adherence. Operational support for weekly First Line Management (FLM) Meeting, including coordination of agenda, pre-read and minutes. Organisation of onsite and offsite departmental meetings including timings, locations, agenda setting, guest speakers, delegate attendance, catering & travel arrangements. Organisation of more informal Regional departmental meetings and huddles. Arranging Regional visitor itineraries, including transfers, hotel accommodation and catering requirements. Managing department 'time management', recording vacation, sickness etc in SAP. Management of Purchase Order requirements on behalf of the Region, engaging with relevant teams and finance and purchasing policies. Supporting the Region with scoping and delivering Regional Strategy workshops and Dealer Conference programmes as required. Managing Regional management team's travel arrangements and supporting their expenses claims, as required. Responsibility for managing stationery requirements including but not limited to business cards, letterhead, printer paper, pens, pads etc. Ensuring that the departmental office is tidy and always organised. Experience: The role would suit an individual with experience of working within a fast-paced, hospitality or office environment with a strong focus on delivering both consistently high levels of service and with having strong levels of attention to detail. This could include experience within high-end hospitality or travel industries or within a business administration office role. Educated to A level or degree level, ideally with an additional European language background. Excellent organisational, literacy, numeric and PC skills along with excellent interpersonal skills. Secretarial/Personal Assistant experience would be a distinct advantage. Exceptional communication skills are essential with the ability to communicate at all levels. Capable of managing a demanding workload, often with constant reprioritization and be able to meet tight deadlines. Excellent time management, prioritization and attention to detail skills. Be able to act with discretion and deal with matters of a confidential nature. Be able to work on own initiative and be relied on to work unsupervised. A 'team player' as well as able to work unsupervised and be self-motivated. Excellent organisational, literacy, numeric and PC skills are required, ideally along with knowledge of SAP. Advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook, together with SAP experience. An appreciation of the Motor Cars product offering, and brand awareness is desirable. Sanderson Plc acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. C: Email:
Job order - J(Apply online only) - Permanent Full Time Title Senior Software Engineer (C#) Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Software Engineer (C#) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. Due to the secure nature of this project this role will require SC security clearance. The role will require attendance 2 to 3 per week at one of the programmes office locations in Leatherhead, Reading or Bridgend. Your future duties and responsibilities Get ready to be part of something big! We're gearing up for a hardware and software refresh on our current system. Picture this: DevOps / automation will be our secret weapon. We're revamping our deployment and testing processes, and that means exciting opportunities for you to dive into the world of automation and make a real impact. As a member of our team, you'll be at the forefront of upgrading and automating the installation process for multiple applications across various environments. We're not just stopping there our existing .Net applications are getting a major facelift too. We're uplifting them to the latest version of Visual Studio and ensuring they're equipped with the latest and greatest libraries and supporting code. But here's where it gets interesting we're not satisfied with manual deployments anymore. Nope, we're moving towards a fully automated CI / CD approach, and we need your skills to make it happen. Think configurable PowerShell DSC/Ansible scripts guiding the way as we seamlessly deploy our applications across different environments. So, if you're ready to be part of a team that's not just keeping up with the times but setting the bar for innovation, then buckle up because the ride ahead is going to be electrifying. Join us on this journey as we revolutionize our system and pave the way for a brighter, more automated future! - Non-functional uplift of existing .Net and similar applications to use latest supported versions of tools and libraries - Application inventory and scripted install automation using PowerShell DSC and Ansible - Supporting application deployment through the various development, test, and production environments - Ensure correct documentation is created and kept up to date Required qualifications to be successful in this role - .Net / C# - PowerShell - Good problem solving skills - CI / CD Desired Skills - Git or similar source control tool. - PowerShell DSC or similar desired state scripting - Use of CI tools, such as Jenkins - Experience of Ansible Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills .NET C# PowerShell PowerShell Ansible GIT GIT Reference (phone number removed)
May 02, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Software Engineer (C#) Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Software Engineer (C#) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. Due to the secure nature of this project this role will require SC security clearance. The role will require attendance 2 to 3 per week at one of the programmes office locations in Leatherhead, Reading or Bridgend. Your future duties and responsibilities Get ready to be part of something big! We're gearing up for a hardware and software refresh on our current system. Picture this: DevOps / automation will be our secret weapon. We're revamping our deployment and testing processes, and that means exciting opportunities for you to dive into the world of automation and make a real impact. As a member of our team, you'll be at the forefront of upgrading and automating the installation process for multiple applications across various environments. We're not just stopping there our existing .Net applications are getting a major facelift too. We're uplifting them to the latest version of Visual Studio and ensuring they're equipped with the latest and greatest libraries and supporting code. But here's where it gets interesting we're not satisfied with manual deployments anymore. Nope, we're moving towards a fully automated CI / CD approach, and we need your skills to make it happen. Think configurable PowerShell DSC/Ansible scripts guiding the way as we seamlessly deploy our applications across different environments. So, if you're ready to be part of a team that's not just keeping up with the times but setting the bar for innovation, then buckle up because the ride ahead is going to be electrifying. Join us on this journey as we revolutionize our system and pave the way for a brighter, more automated future! - Non-functional uplift of existing .Net and similar applications to use latest supported versions of tools and libraries - Application inventory and scripted install automation using PowerShell DSC and Ansible - Supporting application deployment through the various development, test, and production environments - Ensure correct documentation is created and kept up to date Required qualifications to be successful in this role - .Net / C# - PowerShell - Good problem solving skills - CI / CD Desired Skills - Git or similar source control tool. - PowerShell DSC or similar desired state scripting - Use of CI tools, such as Jenkins - Experience of Ansible Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills .NET C# PowerShell PowerShell Ansible GIT GIT Reference (phone number removed)
Technical Solutions Architect - SaaS, Software, Agile, C# A new opportunity to join a global software and systems company and work on multi-product systems design and product architecture. This award winning company operate in the UK and US markets, providing state of the art solutions across digital forensics. This is a very exciting time for the business as they progress on their transformation to cloud services and integration with AI and future technologies. A NASDAQ listed company with a very exciting future. This is a company with employee well-being at front and centre of business operations. Flexible working, supportive management and ample opportunity for career development is a staple of life at this company. If you are an experienced Solutions Architect, Technical Architect, Software Architect or similar, we would love to hear from you. Skills / Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems / Solutions Documentation Experience interacting with global teams and managing team resources. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Technical Solutions Architect - SaaS, Software, Agile, C# A new opportunity to join a global software and systems company and work on multi-product systems design and product architecture. This award winning company operate in the UK and US markets, providing state of the art solutions across digital forensics. This is a very exciting time for the business as they progress on their transformation to cloud services and integration with AI and future technologies. A NASDAQ listed company with a very exciting future. This is a company with employee well-being at front and centre of business operations. Flexible working, supportive management and ample opportunity for career development is a staple of life at this company. If you are an experienced Solutions Architect, Technical Architect, Software Architect or similar, we would love to hear from you. Skills / Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems / Solutions Documentation Experience interacting with global teams and managing team resources. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Outstanding permanent opportunity to join this global enterprise and famous brand within the magic circle of the legal sector. From a technology perspective, this organisation is a leader in its domain, significantly investing in AI, Machine Learning and automation technologies within an established cloud native (Azure), DevOps and Agile environment. We re looking for a hands-on Senior Developer or Senior Engineer to work with Product Owners, Architecture, Engineering Leads and Executive Technology Stakeholders to shape and deliver disruptive technology solutions. You ll require the following skills and experience: Prior experience operating in senior development & engineering positions within large technology teams in global, enterprise scale settings Extensive experience of C# and the .Net ecosystem Strong front end skills inc. Javascript, Typescript, HTML and CSS Knowledge of software architecture, patterns, testing and debugging Experience authoring and maintain CI/CD pipelines Experience with a variety of database technologies (inc. SQL Server) Experience of modern API development e.g. Swagger Basic exposure to Artificial Intelligence and Machine Learning technologies with a desire to develops skills in this field In depth knowledge of scalable, secure & high performance cloud engineering platforms Exposure to Python, OpenAI and Infrastructure as Code beneficial but not essential Extensive experience in Agile, product centric engineering environments Outstanding communications and stakeholder engagement & management skills, proven in large corporate settings An entrepreneurial thinker with a growth mindset £80k-£100k + bonus + excellent benefits. London & 70% remote
May 02, 2024
Full time
Outstanding permanent opportunity to join this global enterprise and famous brand within the magic circle of the legal sector. From a technology perspective, this organisation is a leader in its domain, significantly investing in AI, Machine Learning and automation technologies within an established cloud native (Azure), DevOps and Agile environment. We re looking for a hands-on Senior Developer or Senior Engineer to work with Product Owners, Architecture, Engineering Leads and Executive Technology Stakeholders to shape and deliver disruptive technology solutions. You ll require the following skills and experience: Prior experience operating in senior development & engineering positions within large technology teams in global, enterprise scale settings Extensive experience of C# and the .Net ecosystem Strong front end skills inc. Javascript, Typescript, HTML and CSS Knowledge of software architecture, patterns, testing and debugging Experience authoring and maintain CI/CD pipelines Experience with a variety of database technologies (inc. SQL Server) Experience of modern API development e.g. Swagger Basic exposure to Artificial Intelligence and Machine Learning technologies with a desire to develops skills in this field In depth knowledge of scalable, secure & high performance cloud engineering platforms Exposure to Python, OpenAI and Infrastructure as Code beneficial but not essential Extensive experience in Agile, product centric engineering environments Outstanding communications and stakeholder engagement & management skills, proven in large corporate settings An entrepreneurial thinker with a growth mindset £80k-£100k + bonus + excellent benefits. London & 70% remote
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Sopwith Way, Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience / Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service lifecycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
May 02, 2024
Contractor
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Sopwith Way, Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience / Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service lifecycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Leading discovery sessions that demonstrate a comprehensive understanding of Salesforce products, structure, and security models. Designing complex sales and service solutions, as well as solutions for multi-platform and specialty projects, using both standard and custom functionality. Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits). Develop Apex (classes and triggers) extending Salesforce to support business requirements. Custom User Interface development, Lightning pages, Aura Components and Lightning Web Components Performing data clean-up and complex loading functions using Data Loader and Dataloader.io and/or providing data best practice recommendations to team members and customers Creating comprehensive security models and complex automations from customer requirements Integrations: Use Salesforce APIs to integrate with other systems used in the organization. Knowledge of Boomi integration platform is required. Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Take ownership of release cycles to implement and deploy new/updates to existing applications and code, Integrating and maintaining business applications to Salesforce, such DocuSign as well as others. Collaborating with IT / Developers for other systems to integrate across the business. Consult and support the Salesforce Administrator. Salesforce certification(s) preferred. Hands on experience implementing and developing in Apex, LWC. Knowledge of OOP Design Principles, Development Patterns, and experience with C#, Java or similar languages is desired. General web development experience with HTML, CSS, JavaScript. Deep understanding of custom objects, validation rules, permission sets, flows, process builders, SOQL. Experience with Salesforce Clouds such as Community Cloud, Marketing Cloud, Sales Cloud etc. A proactive attitude to Salesforce enhancements and bringing existing code into best practices. Ability to write, interpret, and critique technical specifications. Experience working with large data sets and bulkification. Soft skills: the ability to gather requirements and present solutions to stakeholders. Salesforce Service Cloud
May 02, 2024
Full time
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Leading discovery sessions that demonstrate a comprehensive understanding of Salesforce products, structure, and security models. Designing complex sales and service solutions, as well as solutions for multi-platform and specialty projects, using both standard and custom functionality. Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits). Develop Apex (classes and triggers) extending Salesforce to support business requirements. Custom User Interface development, Lightning pages, Aura Components and Lightning Web Components Performing data clean-up and complex loading functions using Data Loader and Dataloader.io and/or providing data best practice recommendations to team members and customers Creating comprehensive security models and complex automations from customer requirements Integrations: Use Salesforce APIs to integrate with other systems used in the organization. Knowledge of Boomi integration platform is required. Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Take ownership of release cycles to implement and deploy new/updates to existing applications and code, Integrating and maintaining business applications to Salesforce, such DocuSign as well as others. Collaborating with IT / Developers for other systems to integrate across the business. Consult and support the Salesforce Administrator. Salesforce certification(s) preferred. Hands on experience implementing and developing in Apex, LWC. Knowledge of OOP Design Principles, Development Patterns, and experience with C#, Java or similar languages is desired. General web development experience with HTML, CSS, JavaScript. Deep understanding of custom objects, validation rules, permission sets, flows, process builders, SOQL. Experience with Salesforce Clouds such as Community Cloud, Marketing Cloud, Sales Cloud etc. A proactive attitude to Salesforce enhancements and bringing existing code into best practices. Ability to write, interpret, and critique technical specifications. Experience working with large data sets and bulkification. Soft skills: the ability to gather requirements and present solutions to stakeholders. Salesforce Service Cloud
IT Sales Administrator Potterne, Devizes Full Time; although part time & school hours options available £25,000 per annum Oakford is a substantial Cloud and Managed IT Service Provider supplying technical services from our bases in Wiltshire and Dorset. We are looking for a number of friendly new faces to join our growing team of 70 professionals. We are among the Elite in our industry and pride ourselves on our integrity, knowledge and experience. We have a great reputation and are consistently growing our business and we have seen no impact from the current economic climate. We are already the largest provider of services in this geography but are looking to improve our support and relationships with these accounts while growing more business in the area. The successful candidate will work with a high degree of autonomy within a small team. While self-sufficient, the candidate will need to be aware of the skills of other team members and use them when required, while at the same time being available to assist in his or her area of greatest expertise when requested to do so by other team members. We offer great opportunities to learn new skills and with our sound growth the prospects for career advancement are excellent. The Sales Administrator role works closely with the Sales, Project, Production and Finance teams to be the central point of contact for quotes, sales order processing and delivery schedules for both internal colleagues and customers. The primary purpose of the role is to manage the full internal sales process on behalf of the sales team and to be the first point of contact for sales order queries, passing specialist queries to the right person and/or requesting and collating the required information to respond directly. Are you the right person for the job? In order to apply for this role, you must have the following experience A commercial awareness of the benefits of common business technologies is expected knowing how to spot opportunities and pass them to account management for handling Excellent communication skills, suitable for talking with customers from all levels of an organisation, are essential Experience with Microsoft Word and Excel as well as research via the Internet Confident use of email communication via Microsoft Outlook A positive, happy and confident approach to work What will your role look like? Help to maintain a mutually beneficial and positive working relationship with customers Provide a slick and informative sales order process for both colleagues and customers to experience Work with the business development manager to ensure the company is completing profitable business transactions Conduct regular market research for competitive products Work closely with the Oakford finance team and suppliers to ensure the correct delivery expectations are set for clients and colleagues Be a positive first point of contact for all sales, delivery and return enquiries from customers and colleagues. Maintain ownership of any challenges, keeping customers informed throughout the resolution process. Manage schedules of consultants Manage contract renewals with customers Assist with the organisation of internal and client projects What can you expect in return? 24 days paid holiday + Bank Holidays (rising with length of service) Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Employment anniversary awards Company funded social events Laptop and mobile phone Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
May 02, 2024
Full time
IT Sales Administrator Potterne, Devizes Full Time; although part time & school hours options available £25,000 per annum Oakford is a substantial Cloud and Managed IT Service Provider supplying technical services from our bases in Wiltshire and Dorset. We are looking for a number of friendly new faces to join our growing team of 70 professionals. We are among the Elite in our industry and pride ourselves on our integrity, knowledge and experience. We have a great reputation and are consistently growing our business and we have seen no impact from the current economic climate. We are already the largest provider of services in this geography but are looking to improve our support and relationships with these accounts while growing more business in the area. The successful candidate will work with a high degree of autonomy within a small team. While self-sufficient, the candidate will need to be aware of the skills of other team members and use them when required, while at the same time being available to assist in his or her area of greatest expertise when requested to do so by other team members. We offer great opportunities to learn new skills and with our sound growth the prospects for career advancement are excellent. The Sales Administrator role works closely with the Sales, Project, Production and Finance teams to be the central point of contact for quotes, sales order processing and delivery schedules for both internal colleagues and customers. The primary purpose of the role is to manage the full internal sales process on behalf of the sales team and to be the first point of contact for sales order queries, passing specialist queries to the right person and/or requesting and collating the required information to respond directly. Are you the right person for the job? In order to apply for this role, you must have the following experience A commercial awareness of the benefits of common business technologies is expected knowing how to spot opportunities and pass them to account management for handling Excellent communication skills, suitable for talking with customers from all levels of an organisation, are essential Experience with Microsoft Word and Excel as well as research via the Internet Confident use of email communication via Microsoft Outlook A positive, happy and confident approach to work What will your role look like? Help to maintain a mutually beneficial and positive working relationship with customers Provide a slick and informative sales order process for both colleagues and customers to experience Work with the business development manager to ensure the company is completing profitable business transactions Conduct regular market research for competitive products Work closely with the Oakford finance team and suppliers to ensure the correct delivery expectations are set for clients and colleagues Be a positive first point of contact for all sales, delivery and return enquiries from customers and colleagues. Maintain ownership of any challenges, keeping customers informed throughout the resolution process. Manage schedules of consultants Manage contract renewals with customers Assist with the organisation of internal and client projects What can you expect in return? 24 days paid holiday + Bank Holidays (rising with length of service) Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Employment anniversary awards Company funded social events Laptop and mobile phone Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
The Recruitment Co are recruiting for experienced Machine Operators for our client located in Haslingden. As a key member of the Manufacturing Team, you will be responsible for the efficient and safe running of your area within the production line to meet set targets to the required quality standard. Responsibilities: Machine utilisation To ensure efficient start-up at the beginning of each week and close down at the end of each week. Responsible for escalation of breakdown to Line Leader/Shift Supervisor. To ensure all resources are available to ensure efficient process changes. To adhere to production schedule (running order and quantities). Identification and reporting of early warning signs for faults. To adhere to agreed quality standards in both product and packaging. Responsible for ensuring that quality assurance (weight and gauge) checks are regularly undertaken in accordance with quality procedures and accurately recorded on the data capture. To Alert Line Leader/Shift Technologist/Shift Supervisor if quality requirements are not met. To maintain line speeds as a minimum. Waste Reduction Responsible for ensuring all waste is disposed of in the correct manner (Recyclable materials sorted, scrap materials etc.) to reduce waste were possible. Health & Safety To fully comply with all company Health and Safety regulations. To ensure that you wear appropriate Personal Protective Equipment (PPE). To follow all departmental JSI's to ensure a safe working environment. To report all near miss and/or incidents. To take ownership of your own and other employees safety. Housekeeping To ensure you maintain agreed standards of housekeeping and ensure areas are kept clear from obstruction and pedestrian areas are kept clear from slipping/tripping hazards. To take ownership for housekeeping within your own working areas. Shift Pattern: This will be a 3 week rotating shift pattern that consists of: Week 1 - 3 X 12 hour days Week 2 - 3 X 12 hour nights Week 3 - 2 X 12 hour days & 2 X 12 hour nights This works out as an average of 40 hours per week All shifts are 6am-6pm or 6pm-6am so candidates must live local to Haslingden or have a car. The starting salary is 12.03 per hour ( 25,022.40 per annum) After 12 months the salary increases to 12.66 per hour ( 26,332.80 per annum) Once candidates are fully skilled the salary increases to 13.29 per hour ( 27,643.20 per annum) Overtime is paid at X1.5 of basic rate in the week, and X2 of basic rate at the weekend. Holidays: 6.6 weeks per year (some fixed such as through xmas, some floating) 1 additional day after 4 years 2 additional days after 8 years 3 additional days after 12 years Pension: SIPP Scheme - if you join, the Company contributes 5% The Recruitment Co are an equal opportunities employer CPManchesterGS The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 02, 2024
Seasonal
The Recruitment Co are recruiting for experienced Machine Operators for our client located in Haslingden. As a key member of the Manufacturing Team, you will be responsible for the efficient and safe running of your area within the production line to meet set targets to the required quality standard. Responsibilities: Machine utilisation To ensure efficient start-up at the beginning of each week and close down at the end of each week. Responsible for escalation of breakdown to Line Leader/Shift Supervisor. To ensure all resources are available to ensure efficient process changes. To adhere to production schedule (running order and quantities). Identification and reporting of early warning signs for faults. To adhere to agreed quality standards in both product and packaging. Responsible for ensuring that quality assurance (weight and gauge) checks are regularly undertaken in accordance with quality procedures and accurately recorded on the data capture. To Alert Line Leader/Shift Technologist/Shift Supervisor if quality requirements are not met. To maintain line speeds as a minimum. Waste Reduction Responsible for ensuring all waste is disposed of in the correct manner (Recyclable materials sorted, scrap materials etc.) to reduce waste were possible. Health & Safety To fully comply with all company Health and Safety regulations. To ensure that you wear appropriate Personal Protective Equipment (PPE). To follow all departmental JSI's to ensure a safe working environment. To report all near miss and/or incidents. To take ownership of your own and other employees safety. Housekeeping To ensure you maintain agreed standards of housekeeping and ensure areas are kept clear from obstruction and pedestrian areas are kept clear from slipping/tripping hazards. To take ownership for housekeeping within your own working areas. Shift Pattern: This will be a 3 week rotating shift pattern that consists of: Week 1 - 3 X 12 hour days Week 2 - 3 X 12 hour nights Week 3 - 2 X 12 hour days & 2 X 12 hour nights This works out as an average of 40 hours per week All shifts are 6am-6pm or 6pm-6am so candidates must live local to Haslingden or have a car. The starting salary is 12.03 per hour ( 25,022.40 per annum) After 12 months the salary increases to 12.66 per hour ( 26,332.80 per annum) Once candidates are fully skilled the salary increases to 13.29 per hour ( 27,643.20 per annum) Overtime is paid at X1.5 of basic rate in the week, and X2 of basic rate at the weekend. Holidays: 6.6 weeks per year (some fixed such as through xmas, some floating) 1 additional day after 4 years 2 additional days after 8 years 3 additional days after 12 years Pension: SIPP Scheme - if you join, the Company contributes 5% The Recruitment Co are an equal opportunities employer CPManchesterGS The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Commercial Subsidiaries Group (CSG) Relationship Associate will partner with our Commercial Bank Relationship Managers and clients, providing consistent, enthusiastic, high-quality support of relationship management activities across the portfolio of Citi Commercial Clients. Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, though leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Market companies, with a global footprint, and within annual revenue ranging from £50m to £3bn. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences. This new and exciting Relationship Associate role has come on the back of strong client growth. The role be based out of London (Canary Wharf) and the primary responsibility of the Relationship Associate will be to support the Relationship Managers and client base in servicing the banking & financing needs of Mid-Market Subsidiary client, deepening and strengthening existing client relationships. Key Skills & Responsibilities: Builds relationships with Citi network and operational teams, becoming a key contact for client requests, internal requests/escalation and resolution. Support clients to access Citi's global network, locating local coverage and product support across Citi's global network of 96 countries. Work closely with Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients Develop and maintain strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical (Business & Professional Services) and CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients. Support in managing existing portfolio of key client relationships for transaction level support. Close co-ordination with Product partners, Transaction Management, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions) Primary point of contact for client onboarding, working on customer due diligence, internal system set up and record creation for both new, existing and prospective clients. Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding Close interaction with operational teams throughout the KYC renewal process. Ensure sufficient controls are in place for all new and existing clients, through the established KYC / AML process and lead any control or remediation requirements Proficient use of internal systems and applications in order to obtain, store and manage data in relation to credit, KYC, account management and client reporting Develop a deep understanding of the client, eg treasury, liquidity and operational requirements. Build meaningful relationships helping to support with routine banking, credit queries, service escalations and introductions to teams across Citi's global network Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products. Take ownership of all documentation related queries and wider implementation during onboarding phase Handle client queries on further Treasury & Trade Solution (TTS) products e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security accounts etc Co-ordinate / maintain account structures - assist with account opening/closing and excess management Share regulatory, market and product updates as well as training seminars with the client on a timely basis Provide support where necessary for the coordination of Banking RFP's and internal meetings (e.g. Credit Committees) Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data stream lining exercises, making the necessary system adjustments where appropriate Development Value: The Relationship Associate operate in a competitive and dynamic environment and are exposed to Citi's top Commercial client organizations. The role is highly visible within Commercial bank and provides a unique opportunity to be part of banking and relationship management in its many dimensions. The role offers an opportunity to work with banking professionals as well as with multiple business and product partners. Knowledge/Experience: Previous experience working within Banking Experience in a Client Relationship role or client facing role Knowledge of general banking processes, onboarding processes and cash management & liquidity Skills: Relationship skills and ability to maintain an effective network across the organization Organisational skills. Ability to multi-task Competencies: Build Strong Client Relationships. Customer interaction/service. Effective collaboration with Commercial Banking product partners Project Management Controls & compliance Proficiency with Microsoft and CRM applications Understanding of implementation/on-boarding process advantageous Education: Educated to degree level or equivalent (desirable) Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions . This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Commercial and Business Sales Job Family: Commercial Sales Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 02, 2024
Full time
Commercial Subsidiaries Group (CSG) Relationship Associate will partner with our Commercial Bank Relationship Managers and clients, providing consistent, enthusiastic, high-quality support of relationship management activities across the portfolio of Citi Commercial Clients. Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, though leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Market companies, with a global footprint, and within annual revenue ranging from £50m to £3bn. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences. This new and exciting Relationship Associate role has come on the back of strong client growth. The role be based out of London (Canary Wharf) and the primary responsibility of the Relationship Associate will be to support the Relationship Managers and client base in servicing the banking & financing needs of Mid-Market Subsidiary client, deepening and strengthening existing client relationships. Key Skills & Responsibilities: Builds relationships with Citi network and operational teams, becoming a key contact for client requests, internal requests/escalation and resolution. Support clients to access Citi's global network, locating local coverage and product support across Citi's global network of 96 countries. Work closely with Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients Develop and maintain strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical (Business & Professional Services) and CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients. Support in managing existing portfolio of key client relationships for transaction level support. Close co-ordination with Product partners, Transaction Management, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions) Primary point of contact for client onboarding, working on customer due diligence, internal system set up and record creation for both new, existing and prospective clients. Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding Close interaction with operational teams throughout the KYC renewal process. Ensure sufficient controls are in place for all new and existing clients, through the established KYC / AML process and lead any control or remediation requirements Proficient use of internal systems and applications in order to obtain, store and manage data in relation to credit, KYC, account management and client reporting Develop a deep understanding of the client, eg treasury, liquidity and operational requirements. Build meaningful relationships helping to support with routine banking, credit queries, service escalations and introductions to teams across Citi's global network Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products. Take ownership of all documentation related queries and wider implementation during onboarding phase Handle client queries on further Treasury & Trade Solution (TTS) products e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security accounts etc Co-ordinate / maintain account structures - assist with account opening/closing and excess management Share regulatory, market and product updates as well as training seminars with the client on a timely basis Provide support where necessary for the coordination of Banking RFP's and internal meetings (e.g. Credit Committees) Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data stream lining exercises, making the necessary system adjustments where appropriate Development Value: The Relationship Associate operate in a competitive and dynamic environment and are exposed to Citi's top Commercial client organizations. The role is highly visible within Commercial bank and provides a unique opportunity to be part of banking and relationship management in its many dimensions. The role offers an opportunity to work with banking professionals as well as with multiple business and product partners. Knowledge/Experience: Previous experience working within Banking Experience in a Client Relationship role or client facing role Knowledge of general banking processes, onboarding processes and cash management & liquidity Skills: Relationship skills and ability to maintain an effective network across the organization Organisational skills. Ability to multi-task Competencies: Build Strong Client Relationships. Customer interaction/service. Effective collaboration with Commercial Banking product partners Project Management Controls & compliance Proficiency with Microsoft and CRM applications Understanding of implementation/on-boarding process advantageous Education: Educated to degree level or equivalent (desirable) Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions . This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Commercial and Business Sales Job Family: Commercial Sales Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Now you can join the world's most sustainable company in a fast-developing industry. Do you have experience in service management? Do you want to take your personal and professional career to the next level? Then we want to hear from you! Region NCE > SBU NCE Service > Seagreen Seagreen is the largest offshore windfarm in Vestas portfolio capable of generating 1.14GW of power. Operating out of Montrose you will be working in the Service department for Vestas who are the OEM and responsible for the maintenance and repair of 114 x VMW offshore wind turbines on behalf of our client. The Vestas Service team at Seagreen consists of 62 personnel. Responsibilities As Service Manager, you will be working at site and reporting to the UK Service Director You will be P&L responsible for your site and be fully responsible for the service delivery including people management and complex logistics (SOV, multiple CTVs, etc.) Guiding the site team to ensure that they deliver optimized operation of Customer assets encompassing Quality, HSE, production performance, asset security, operations and maintenance activities and employee development You will work closely with the Customer in collaboration with the Customer Manager Qualifications The ideal applicant should possess the following qualifications, with experience in a comparable role at an international service organization in the wind or offshore industry being beneficial but not mandatory. Technical education / degree qualified or relevant industry experience Proven experience with leadership and people management Good business skills and a customer-focused, solution- and improvement-oriented mindset Financial insight and experience with full P&L responsibility, which includes knowledge of key figures and KPIs Fluency in English, both verbally and in writing Competencies Good leadership and interpersonal skills with the ability to motivate and develop others You take full ownership of issues in your area until a solution has been identified and implemented Great communication skills, combined with a commercial and strategic mindset and experience with change and conflict management Good stakeholder management skills and a curious attitude, always aiming to understand the need of our customer Structured and focused on the important details, while thriving in an innovative and fast-growing environment Good IT skills, and experienced with Office applications Full driving license What we offer We offer an exciting job with great opportunities for professional and personal development in an inspiring environment with the energy industry's global partner on sustainable energy solutions. We value initiative, responsibility and the balance between creativity and quality in all solutions, and this is your chance to make your mark on our service strategy. You will become part of a dedicated team in a highly professional environment with a significant technical commitment. Additional information Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 01/06/2024 BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
May 02, 2024
Full time
Now you can join the world's most sustainable company in a fast-developing industry. Do you have experience in service management? Do you want to take your personal and professional career to the next level? Then we want to hear from you! Region NCE > SBU NCE Service > Seagreen Seagreen is the largest offshore windfarm in Vestas portfolio capable of generating 1.14GW of power. Operating out of Montrose you will be working in the Service department for Vestas who are the OEM and responsible for the maintenance and repair of 114 x VMW offshore wind turbines on behalf of our client. The Vestas Service team at Seagreen consists of 62 personnel. Responsibilities As Service Manager, you will be working at site and reporting to the UK Service Director You will be P&L responsible for your site and be fully responsible for the service delivery including people management and complex logistics (SOV, multiple CTVs, etc.) Guiding the site team to ensure that they deliver optimized operation of Customer assets encompassing Quality, HSE, production performance, asset security, operations and maintenance activities and employee development You will work closely with the Customer in collaboration with the Customer Manager Qualifications The ideal applicant should possess the following qualifications, with experience in a comparable role at an international service organization in the wind or offshore industry being beneficial but not mandatory. Technical education / degree qualified or relevant industry experience Proven experience with leadership and people management Good business skills and a customer-focused, solution- and improvement-oriented mindset Financial insight and experience with full P&L responsibility, which includes knowledge of key figures and KPIs Fluency in English, both verbally and in writing Competencies Good leadership and interpersonal skills with the ability to motivate and develop others You take full ownership of issues in your area until a solution has been identified and implemented Great communication skills, combined with a commercial and strategic mindset and experience with change and conflict management Good stakeholder management skills and a curious attitude, always aiming to understand the need of our customer Structured and focused on the important details, while thriving in an innovative and fast-growing environment Good IT skills, and experienced with Office applications Full driving license What we offer We offer an exciting job with great opportunities for professional and personal development in an inspiring environment with the energy industry's global partner on sustainable energy solutions. We value initiative, responsibility and the balance between creativity and quality in all solutions, and this is your chance to make your mark on our service strategy. You will become part of a dedicated team in a highly professional environment with a significant technical commitment. Additional information Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 01/06/2024 BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
My client is an established Mortgage Lender and Servicing company. They are recruiting for an experienced Underwriter to join their busy team. Overview To consistently provide an effective and efficient mortgage underwriting service from application to completion, underwriting mortgage applications within lending policy and approved lending mandate. Responsibilities Maintain the quality of the overall mortgage book by exercising an underwriting mandate in a way that demonstrates strong credit assessment skills Exceptional attention to detail, ensuring all applications are underwritten within internal policies, procedures and criteria as well as remaining compliant with all applicable regulatory guidelines Provide recommendations for applications outside of mandate ensuring all cases hold a robust documented rationale for the lending decision Developing and maintaining key relationships with internal and external business partners and customers Meet key performance indicators and service levels by working to agreed objectives and deliverables Proactive and positive communicator, who is naturally organised, enjoys achieving stretching targets Maintain up to date awareness of current market, financial and regulatory requirements Shows ambition and takes ownership for personal development and learning Telephone call handing, including Business to Business with Packagers, Brokers and Solicitors Assess decision in principle and full mortgage applications through all key stages and make strong recommendations for lending Carry out any tasks or activities required by Manager What you will Bring Underwriting Mandate held within a commercial or mortgage environment, preferably covering specialist lending which will include complex lending structures, specialist property types such as HMO/MUBS/STLs and Limited Company borrowing Understands all key elements and stages of mortgage applications at every level of the process Strong understanding of regulatory landscape, DPA, Money Laundering, TCF, MCOB, Fraud aware Adaptable and flexible to enable department to deliver exceptional customer service Approachable, bright and with a sense of humour, able to remain calm when working under pressure Dynamic and enthusiastic, with a strong desire to achieve Strong decision making and organisation skills. Ability to work to strict deadlines whilst maintaining a good level of productivity Enjoys working in a busy, lively environment and has the ability to adapt quickly and effectively to change Good Team player PC literate with knowledge of Microsoft office products and outlook Pro-active and alert to making suggestions for process and system improvements Salary: up to £45k plus discretionary bonus Location: Remote based (UK)
May 02, 2024
Full time
My client is an established Mortgage Lender and Servicing company. They are recruiting for an experienced Underwriter to join their busy team. Overview To consistently provide an effective and efficient mortgage underwriting service from application to completion, underwriting mortgage applications within lending policy and approved lending mandate. Responsibilities Maintain the quality of the overall mortgage book by exercising an underwriting mandate in a way that demonstrates strong credit assessment skills Exceptional attention to detail, ensuring all applications are underwritten within internal policies, procedures and criteria as well as remaining compliant with all applicable regulatory guidelines Provide recommendations for applications outside of mandate ensuring all cases hold a robust documented rationale for the lending decision Developing and maintaining key relationships with internal and external business partners and customers Meet key performance indicators and service levels by working to agreed objectives and deliverables Proactive and positive communicator, who is naturally organised, enjoys achieving stretching targets Maintain up to date awareness of current market, financial and regulatory requirements Shows ambition and takes ownership for personal development and learning Telephone call handing, including Business to Business with Packagers, Brokers and Solicitors Assess decision in principle and full mortgage applications through all key stages and make strong recommendations for lending Carry out any tasks or activities required by Manager What you will Bring Underwriting Mandate held within a commercial or mortgage environment, preferably covering specialist lending which will include complex lending structures, specialist property types such as HMO/MUBS/STLs and Limited Company borrowing Understands all key elements and stages of mortgage applications at every level of the process Strong understanding of regulatory landscape, DPA, Money Laundering, TCF, MCOB, Fraud aware Adaptable and flexible to enable department to deliver exceptional customer service Approachable, bright and with a sense of humour, able to remain calm when working under pressure Dynamic and enthusiastic, with a strong desire to achieve Strong decision making and organisation skills. Ability to work to strict deadlines whilst maintaining a good level of productivity Enjoys working in a busy, lively environment and has the ability to adapt quickly and effectively to change Good Team player PC literate with knowledge of Microsoft office products and outlook Pro-active and alert to making suggestions for process and system improvements Salary: up to £45k plus discretionary bonus Location: Remote based (UK)
St. James's Place (SJP) works inpartnership to plan, grow and protect our clients' financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible business choices at the heart of everything we do. Webelieve in the value of difference and know that diverse teams can help usproblem solve and innovate for clients. We look for people to join SJP to make animpact and to contribute to our culture which is based around long termrelationships, doing the right thing, and being the best version of ourselves. Location: London - Paddington Workplace Type: Hybrid Employment Type: Permanent Seniority: Associate The role: You will be leading, developing and managing the Responsible Investment (RI) function and integrating ESG factors across a wide range of asset classes. This is a great opportunity for those looking to take the next step in a role where you can directly impact the Group's responsible Investment Approach strategy. What you'll be doing: Management of a small team who oversee core activities, but also creating a collaborative culture of integrating ESG across the investment teams and wider divisional functions. Lead and manage our approach to embedding ESG within our fund manager research & monitoring processes. This includes responsibility for policy and frameworks across our fund manager ESG minimum standards, data analysis and ongoing due diligence programme. Development and ongoing oversight of our stewardship approach. This includes our overarching stewardship principles, divestment policy, voting approach and collaboration with our engagement overlay partner. Responsible for the development and ongoing management of how climate factors and our approach to net zero are embedded within our investment processes. Working with the Investment Product Team on the implementation of new ESG regulation and future sustainable product development - in particular climate transition plans and the FCA's Sustainable Disclosure & Labelling Regime (SDR). Ownership of key input and reporting insights needed within external and internal ESG disclosure and working closely with our Investment Communication and Investment Data & Insights Team. This includes a range of ESG regulatory requirements (TCFD, SFDR) and wider reporting requirements (UN PRI, CDP). Increase awareness of responsible investment and lead a programme of education across the investment Division and wider business. This involves working closely with our Responsible Business function, providing regular update to various internal committees and being an external ambassador of our approach in the industry. Who we're looking for: Relevant experience in ESG/Responsible Investment at an asset manager, asset owner or a wealth manager Demonstrable experience of successful ESG strategy development and implementation Ability to manage multiple deadlines and stakeholders from internal and external influencing factors. Effective interpersonal and communication skills, with the ability to articulate and integrate numerous viewpoints, and mobilise/influence across all levels of the organisation, including senior leaders What's in it for you? PrivateMedical - up to family cover paid for by Company- via BUPA. No excess forclaims. Meaningfulprotection benefits with real value, such as 10X life cover, PHI, andcritical illness. Non-ContributoryPension - 10% (increasing with length of service up to 15%) with furtherpension matching. Parentalleave - 6 months full pay 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits) Flexible Working We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation! Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box. What's next? Our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
May 02, 2024
Full time
St. James's Place (SJP) works inpartnership to plan, grow and protect our clients' financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible business choices at the heart of everything we do. Webelieve in the value of difference and know that diverse teams can help usproblem solve and innovate for clients. We look for people to join SJP to make animpact and to contribute to our culture which is based around long termrelationships, doing the right thing, and being the best version of ourselves. Location: London - Paddington Workplace Type: Hybrid Employment Type: Permanent Seniority: Associate The role: You will be leading, developing and managing the Responsible Investment (RI) function and integrating ESG factors across a wide range of asset classes. This is a great opportunity for those looking to take the next step in a role where you can directly impact the Group's responsible Investment Approach strategy. What you'll be doing: Management of a small team who oversee core activities, but also creating a collaborative culture of integrating ESG across the investment teams and wider divisional functions. Lead and manage our approach to embedding ESG within our fund manager research & monitoring processes. This includes responsibility for policy and frameworks across our fund manager ESG minimum standards, data analysis and ongoing due diligence programme. Development and ongoing oversight of our stewardship approach. This includes our overarching stewardship principles, divestment policy, voting approach and collaboration with our engagement overlay partner. Responsible for the development and ongoing management of how climate factors and our approach to net zero are embedded within our investment processes. Working with the Investment Product Team on the implementation of new ESG regulation and future sustainable product development - in particular climate transition plans and the FCA's Sustainable Disclosure & Labelling Regime (SDR). Ownership of key input and reporting insights needed within external and internal ESG disclosure and working closely with our Investment Communication and Investment Data & Insights Team. This includes a range of ESG regulatory requirements (TCFD, SFDR) and wider reporting requirements (UN PRI, CDP). Increase awareness of responsible investment and lead a programme of education across the investment Division and wider business. This involves working closely with our Responsible Business function, providing regular update to various internal committees and being an external ambassador of our approach in the industry. Who we're looking for: Relevant experience in ESG/Responsible Investment at an asset manager, asset owner or a wealth manager Demonstrable experience of successful ESG strategy development and implementation Ability to manage multiple deadlines and stakeholders from internal and external influencing factors. Effective interpersonal and communication skills, with the ability to articulate and integrate numerous viewpoints, and mobilise/influence across all levels of the organisation, including senior leaders What's in it for you? PrivateMedical - up to family cover paid for by Company- via BUPA. No excess forclaims. Meaningfulprotection benefits with real value, such as 10X life cover, PHI, andcritical illness. Non-ContributoryPension - 10% (increasing with length of service up to 15%) with furtherpension matching. Parentalleave - 6 months full pay 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits) Flexible Working We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation! Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box. What's next? Our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
Job Description Media Sales Account Manager - South Wales & Gloucestershire Reporting of the Role This role reports to Regional Sales Manager Overview of job This is a field-based in South Wales & Gloucestershire and surrounding areas. You will be supporting Global's Local Sales Business, by selling our full product portfolio to new customers, and growing and retaining our existing direct customer base, across the private and public sector markets. 3 best things about the job Exposure to a variety of industries; our portfolio has options for everyone, so you will be pitching to marketeers and business owners from all industries. You will be responsible for managing your own marketplace, being in control of your own density and able to scope out your own niche. You will be client facing ambassador of Global, representing the most iconic transport system in the UK, the coolest brands in audio, and the award-winning digital ad exchange! Measures of success - In the first few months, you would have Become an expert in the knowledge of our Radio, Digital and Outdoor products, inventory, and brands Be able to effectively plan and book a client's campaign in our booking system. Understand you own marketplace and develop a local contact list to grow the territory account base, and source new business. Responsibilities of the role Develop an expert knowledge of the businesses within your assigned marketplace, working on contact leads provided, and developing a local contact list to grow the territory account base. Maintain and grow existing clients and ensure a clear growth plan is in place to grow revenues each quarter. Understand the needs of your clients, identify the best possible marketing solutions for them and add value. Achieve the weekly face to face meetings and prebook meeting KPIs, ensuring all activity is recorded accurately in Salesforce. Ensure activity enables the creation of opportunities each week that are working at your recommended revenue pacing level (monthly revenue target) and accurately forecast. Grow an expertise in understanding Global's full product base and how they can help clients achieve their campaign objectives Ensure value is maximised for all transactions avoiding high level discounting Work in collaboration with the Campaign Hub and Creative Solutions teams by providing clear customer briefs, to produce compelling and innovative solutions. Be able to effectively plan and book a client's campaign in our booking system, gPlan and grow competent in using our gLabs dashboard reporting suite Invest in your self-development to stay on top of all internal communications such as Workplace, The Catch Up & Digital Bytes, plus attend all relevant training opportunities. What you will need Demonstrate a track record of success in delivering sales targets and KPIs. Experienced in selling to small and medium businesses. Previous sales experience working within a radio, outdoor or digital environment preferred but not essential. A positive, confident and resilient approach, with the desire to self-source new business leads and meetings. A high degree of self-motivation and autonomy, and to also work as part of a team Good understanding of the pattern of the sale from opening to close Excellent listening skills that establish client needs, build excellent rapport and put the client's objectives first Ability to build a brief for the campaign support team Competency in planning systems and skills to build effective campaigns Competency in Salesforce and be able to record activity at all stages of the sales process from lead creation to winning and booking business Excellent in diary and time management to work the territory effectively Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
May 02, 2024
Full time
Job Description Media Sales Account Manager - South Wales & Gloucestershire Reporting of the Role This role reports to Regional Sales Manager Overview of job This is a field-based in South Wales & Gloucestershire and surrounding areas. You will be supporting Global's Local Sales Business, by selling our full product portfolio to new customers, and growing and retaining our existing direct customer base, across the private and public sector markets. 3 best things about the job Exposure to a variety of industries; our portfolio has options for everyone, so you will be pitching to marketeers and business owners from all industries. You will be responsible for managing your own marketplace, being in control of your own density and able to scope out your own niche. You will be client facing ambassador of Global, representing the most iconic transport system in the UK, the coolest brands in audio, and the award-winning digital ad exchange! Measures of success - In the first few months, you would have Become an expert in the knowledge of our Radio, Digital and Outdoor products, inventory, and brands Be able to effectively plan and book a client's campaign in our booking system. Understand you own marketplace and develop a local contact list to grow the territory account base, and source new business. Responsibilities of the role Develop an expert knowledge of the businesses within your assigned marketplace, working on contact leads provided, and developing a local contact list to grow the territory account base. Maintain and grow existing clients and ensure a clear growth plan is in place to grow revenues each quarter. Understand the needs of your clients, identify the best possible marketing solutions for them and add value. Achieve the weekly face to face meetings and prebook meeting KPIs, ensuring all activity is recorded accurately in Salesforce. Ensure activity enables the creation of opportunities each week that are working at your recommended revenue pacing level (monthly revenue target) and accurately forecast. Grow an expertise in understanding Global's full product base and how they can help clients achieve their campaign objectives Ensure value is maximised for all transactions avoiding high level discounting Work in collaboration with the Campaign Hub and Creative Solutions teams by providing clear customer briefs, to produce compelling and innovative solutions. Be able to effectively plan and book a client's campaign in our booking system, gPlan and grow competent in using our gLabs dashboard reporting suite Invest in your self-development to stay on top of all internal communications such as Workplace, The Catch Up & Digital Bytes, plus attend all relevant training opportunities. What you will need Demonstrate a track record of success in delivering sales targets and KPIs. Experienced in selling to small and medium businesses. Previous sales experience working within a radio, outdoor or digital environment preferred but not essential. A positive, confident and resilient approach, with the desire to self-source new business leads and meetings. A high degree of self-motivation and autonomy, and to also work as part of a team Good understanding of the pattern of the sale from opening to close Excellent listening skills that establish client needs, build excellent rapport and put the client's objectives first Ability to build a brief for the campaign support team Competency in planning systems and skills to build effective campaigns Competency in Salesforce and be able to record activity at all stages of the sales process from lead creation to winning and booking business Excellent in diary and time management to work the territory effectively Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
Manchester (Hybrid, up to 4 days WFH) £50-60k Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology. Our core products, Street.co.uk, Spectre, and Insights form a powerful trio, working harmoniously together to transform an agent's job. From securing more leads and winning new business to streamlining business operations and growing market share, our products are already supercharging 1,000s of agencies across the UK. As a Senior PHP Developer, you'll be pivotal to our continued success. You'll be part of a small cross-functional team, working alongside designers, product owners and engineers in order to identify, prioritise and solve problems iteratively. Utilising cutting-edge technology you'll play a pivotal role in the evolution of our products. This is an exciting time to join us, marking a crucial point in our growth where you can expect immediate impact and fast-paced innovation to be the norm. If you love autonomy, are naturally curious, and want to have a genuine impact within a growing company, we think you'd fit right in! Here's what you can expect to be working on as a Senior PHP Developer at Street Group You'll have hands-on experience in building and delivering high-quality software solutions You'll be a driving force behind best programming practices and taking your team on that journey with you You'll work at scale, building tools and systems that can process large data volumes quickly and consistently You'll drive the enhancement and continual upkeep of our platform for optimal performance You'll collaborate closely with our in-house Data team, our customers, and commercial colleagues across the business to build a best-in-class product You'll develop your expertise through consistent knowledge-sharing sessions with fellow team members, fostering a collaborative environment for continuous growth. A bit about you You're an experienced Software Developer who has strong commercial experience in both PHP and Laravel You have experience with Vue You have experience with cloud computing services (AWS and/or GCP) You're a passionate advocate for best practices including Agile, TDD and OOP You have strong empathy, communication and collaboration skills You care about empowering your team and working together to find the best solutions Why join Street Group? Hybrid-working, you can work from home up to 4 days per week Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well-being support via Health Assured Regular well-being initiatives Flexible working hours Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting-edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off-sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate-positive company! _ Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and were about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! _ Salary £50,000-£60,000 dependent on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process: 4 stages = An introductory call with one of our Talent team > Tech Task > Technical Interview > Final interview with our Co-Founder. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know. Job Types: Full-time, Permanent Benefits: Casual dress Company events Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Paid volunteer time Referral programme Work from home Schedule: 8 hour shift Monday to Friday No weekends Experience: PHP: 5 years (required) Laravel: 4 years (required) Ability to Commute: Manchester (required) Work Location: In person
May 02, 2024
Full time
Manchester (Hybrid, up to 4 days WFH) £50-60k Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology. Our core products, Street.co.uk, Spectre, and Insights form a powerful trio, working harmoniously together to transform an agent's job. From securing more leads and winning new business to streamlining business operations and growing market share, our products are already supercharging 1,000s of agencies across the UK. As a Senior PHP Developer, you'll be pivotal to our continued success. You'll be part of a small cross-functional team, working alongside designers, product owners and engineers in order to identify, prioritise and solve problems iteratively. Utilising cutting-edge technology you'll play a pivotal role in the evolution of our products. This is an exciting time to join us, marking a crucial point in our growth where you can expect immediate impact and fast-paced innovation to be the norm. If you love autonomy, are naturally curious, and want to have a genuine impact within a growing company, we think you'd fit right in! Here's what you can expect to be working on as a Senior PHP Developer at Street Group You'll have hands-on experience in building and delivering high-quality software solutions You'll be a driving force behind best programming practices and taking your team on that journey with you You'll work at scale, building tools and systems that can process large data volumes quickly and consistently You'll drive the enhancement and continual upkeep of our platform for optimal performance You'll collaborate closely with our in-house Data team, our customers, and commercial colleagues across the business to build a best-in-class product You'll develop your expertise through consistent knowledge-sharing sessions with fellow team members, fostering a collaborative environment for continuous growth. A bit about you You're an experienced Software Developer who has strong commercial experience in both PHP and Laravel You have experience with Vue You have experience with cloud computing services (AWS and/or GCP) You're a passionate advocate for best practices including Agile, TDD and OOP You have strong empathy, communication and collaboration skills You care about empowering your team and working together to find the best solutions Why join Street Group? Hybrid-working, you can work from home up to 4 days per week Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well-being support via Health Assured Regular well-being initiatives Flexible working hours Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting-edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off-sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate-positive company! _ Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and were about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! _ Salary £50,000-£60,000 dependent on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process: 4 stages = An introductory call with one of our Talent team > Tech Task > Technical Interview > Final interview with our Co-Founder. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know. Job Types: Full-time, Permanent Benefits: Casual dress Company events Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Paid volunteer time Referral programme Work from home Schedule: 8 hour shift Monday to Friday No weekends Experience: PHP: 5 years (required) Laravel: 4 years (required) Ability to Commute: Manchester (required) Work Location: In person
Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Market companies, with a global footprint, and within annual revenue ranging from £50m to £3bn. We are focussed on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences. The Business & Professional Services coverage team provide Citi's unique global commercial banking coverage to Mid-Market companies operating across a wide range of sub-sectors - including legal, audit/advisory, consultancy, environmental, engineering, travel, outsourcing, IT, distribution, recruitment, facilities management and government contractors. We support our clients by providing traditional commercial banking products & solutions, as well as investment banking, capital markets and M&A advisory services. Our dedicated commercial banking partners include banking specialists across Treasury & Trade Services, Risk Management, Corporate Finance, Private Banking, Wealth Management, Capital Markets and Corporate Derivatives. This new and exciting Relationship Associate role has come on the back of strong client growth across the Business & Professional Services sector over the past 12 months. The role will be reporting to the CCB UK Head of Business & Professional Services and will be based out of London (Canary Wharf). The primary responsibility of the Relationship Associate will be to support the Relationship Managers in servicing the banking & financing needs of Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients' across the UK Business & Professional Services sector. Key Skills & Responsibilities: Builds relationships with citi network and operational teams, becoming a key contact for client requests, internal requests/escalation and resolution. Support clients to access Citi's global network, locating local coverage and product support across Citi's global network of 96 countries. Work closely with Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients Develop and maintain strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical (Business & Professional Services) and CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients. Manage existing portfolio of key client relationships for transaction level support. Close co-ordination with Product partners, Transaction Management, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions) Primary point of contact for client onboarding, working on customer due diligence, internal system set up and record creation for both new, existing and prospective clients. Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding Close interaction with operational teams throughout the KYC renewal process. Ensure sufficient controls are in place for all new and existing clients, through the established KYC / AML process and lead any control or remediation requirements Proficient use of internal systems and applications in order to obtain, store and manage data in relation to credit, KYC, account management and client reporting Develop a deep understanding of the client, eg treasury, liquidity and operational requirements. Build meaningful relationships helping to support with routine banking, credit queries, service escalations and introductions to teams across Citi's global network Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products. Take ownership of all documentation related queries and wider implementation during onboarding phase Handle client queries on further Treasury & Trade Solution (TTS) products e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security accounts etc Co-ordinate / maintain account structures - assist with account opening/closing and excess management Share regulatory, market and product updates as well as training seminars with the client on a timely basis Provide support where necessary for the coordination of Banking RFP's and internal meetings (e.g. Credit Committees) Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data stream lining exercises, making the necessary system adjustments where appropriate Knowledge/Experience: Previous banking experience. Working within Commercial/Corporate banking is desirable Experience in a Client Relationship role or client facing role Knowledge of general banking processes, onboarding processes and cash management & liquidity Skills: Relationship skills and ability to maintain an effective network across the organization Organisational skills Ability to multi-task Competencies: Build Strong Client Relationships. Customer interaction/service. Effective collaboration with Commercial Banking product partners Project Management Controls & compliance Proficiency with Microsoft and CRM applications Understanding of implementation/on-boarding process advantageous Education: Educated to degree level or equivalent Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions . This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Commercial and Business Sales Job Family: Commercial Sales Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 02, 2024
Full time
Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Market companies, with a global footprint, and within annual revenue ranging from £50m to £3bn. We are focussed on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences. The Business & Professional Services coverage team provide Citi's unique global commercial banking coverage to Mid-Market companies operating across a wide range of sub-sectors - including legal, audit/advisory, consultancy, environmental, engineering, travel, outsourcing, IT, distribution, recruitment, facilities management and government contractors. We support our clients by providing traditional commercial banking products & solutions, as well as investment banking, capital markets and M&A advisory services. Our dedicated commercial banking partners include banking specialists across Treasury & Trade Services, Risk Management, Corporate Finance, Private Banking, Wealth Management, Capital Markets and Corporate Derivatives. This new and exciting Relationship Associate role has come on the back of strong client growth across the Business & Professional Services sector over the past 12 months. The role will be reporting to the CCB UK Head of Business & Professional Services and will be based out of London (Canary Wharf). The primary responsibility of the Relationship Associate will be to support the Relationship Managers in servicing the banking & financing needs of Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients' across the UK Business & Professional Services sector. Key Skills & Responsibilities: Builds relationships with citi network and operational teams, becoming a key contact for client requests, internal requests/escalation and resolution. Support clients to access Citi's global network, locating local coverage and product support across Citi's global network of 96 countries. Work closely with Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients Develop and maintain strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical (Business & Professional Services) and CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients. Manage existing portfolio of key client relationships for transaction level support. Close co-ordination with Product partners, Transaction Management, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions) Primary point of contact for client onboarding, working on customer due diligence, internal system set up and record creation for both new, existing and prospective clients. Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding Close interaction with operational teams throughout the KYC renewal process. Ensure sufficient controls are in place for all new and existing clients, through the established KYC / AML process and lead any control or remediation requirements Proficient use of internal systems and applications in order to obtain, store and manage data in relation to credit, KYC, account management and client reporting Develop a deep understanding of the client, eg treasury, liquidity and operational requirements. Build meaningful relationships helping to support with routine banking, credit queries, service escalations and introductions to teams across Citi's global network Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products. Take ownership of all documentation related queries and wider implementation during onboarding phase Handle client queries on further Treasury & Trade Solution (TTS) products e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security accounts etc Co-ordinate / maintain account structures - assist with account opening/closing and excess management Share regulatory, market and product updates as well as training seminars with the client on a timely basis Provide support where necessary for the coordination of Banking RFP's and internal meetings (e.g. Credit Committees) Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data stream lining exercises, making the necessary system adjustments where appropriate Knowledge/Experience: Previous banking experience. Working within Commercial/Corporate banking is desirable Experience in a Client Relationship role or client facing role Knowledge of general banking processes, onboarding processes and cash management & liquidity Skills: Relationship skills and ability to maintain an effective network across the organization Organisational skills Ability to multi-task Competencies: Build Strong Client Relationships. Customer interaction/service. Effective collaboration with Commercial Banking product partners Project Management Controls & compliance Proficiency with Microsoft and CRM applications Understanding of implementation/on-boarding process advantageous Education: Educated to degree level or equivalent Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions . This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Commercial and Business Sales Job Family: Commercial Sales Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting