Permanent - Full Time - 37.5 hours As a growing business with a significant forward order book for social housing & mixed tenure developments, we have a fantastic opportunity for a Procurement Administrator to support the central purchasing function here at Lovell. As Procurement Administrator, you'll gather and record data from our regional business units and supply chain, in Excel or other 3rd party portals and provide reports from our internal systems. Maintaining our trading agreement portfolio, you'll raise simple orders on our COINS platform as well as other general administrative tasks as required. We'd like our Procurement Administrator to have excellent written and verbal communication skills and be familiar with MS Office, particularly Excel and PowerPoint. Previous experience of working in a Procurement function is desirable but not essential, as full training will be provided. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
May 16, 2024
Full time
Permanent - Full Time - 37.5 hours As a growing business with a significant forward order book for social housing & mixed tenure developments, we have a fantastic opportunity for a Procurement Administrator to support the central purchasing function here at Lovell. As Procurement Administrator, you'll gather and record data from our regional business units and supply chain, in Excel or other 3rd party portals and provide reports from our internal systems. Maintaining our trading agreement portfolio, you'll raise simple orders on our COINS platform as well as other general administrative tasks as required. We'd like our Procurement Administrator to have excellent written and verbal communication skills and be familiar with MS Office, particularly Excel and PowerPoint. Previous experience of working in a Procurement function is desirable but not essential, as full training will be provided. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
Job Title : Customer Success Manager Location : Mold Salary: £30,000 to £40,000 Job type: Full time - Permanent The Important Bit - The Package Salary in the region of £30,000 to £40,000 dependent on experience plus performance related bonus Ongoing development, training and support Opportunity to progress within the growing Head Office Team 30 days annual leave Additional day off for your birthday Regular team building days/nights out Quarterly Employee awards recognising performance Early finish on a Friday Company pension Christmas bonus The Role - Customer Success Manager Reporting to the Company Directors, as the Customer Success Manager you will be a highly organised and proactive individual requiring minimal supervision. You will be responsible for liaising between our regional branches and our key national accounts helping to price new opportunities, schedule works in and ensure customer satisfaction. You will be based at our Head Office in Mold, North Wales and our standard working hours are 8am-5pm Monday to Thursday and 8am-3pm on Friday. Some flexibility will be required to support the needs of the business. Complete management of our increasing portfolio of National Account Customers Main point of contact acting as a liaison between our regional branches and our key national accounts to ensure customer satisfaction and KPI's are met Monitoring of customer enquiry inbox and distribution of leads to regional branches Liaising with customers, obtaining PO numbers, ensuring all costs are correct and queries are resolved Maintaining up to date records and contact details on our CRM system Assisting with the completion of new supplier forms, pre-qualification questionnaires and requests for quotations. Pricing new national customer opportunities and liaising between head office and our regional branches. Supporting the management team where needed with national sales initiatives. Communication with a variety of customers and suppliers via telephone and email. Our Requirements Preferably a minimum of 2 years' experience in a B2B customer service/sales role Excellent communication and interpersonal skills Well-presented and professional with a positive, 'can-do' attitude and customer focused approach A pragmatic and logical thinker who's well organised and pays excellent attention to detail Ability to manage own workload with minimal supervision Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 More About Us Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. All applications for this Customer Success Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click on the APPLY button to send your CV for this role. This Job description is not exhaustive but outlines the main requirements. Candidates with the relevant experience or job titles of; Customer Service Manager, Customer Success Manager, Customer Service Executive, Customer Success Executive, Account Manager, Client Support Advisor, Client Administrator, Sales Administrator, Customer Support Administrator, Client Services Advisor, Sales Support, Customer Service Agent, Key Accounts, National Accounts, will also be considered for this role.
May 14, 2024
Full time
Job Title : Customer Success Manager Location : Mold Salary: £30,000 to £40,000 Job type: Full time - Permanent The Important Bit - The Package Salary in the region of £30,000 to £40,000 dependent on experience plus performance related bonus Ongoing development, training and support Opportunity to progress within the growing Head Office Team 30 days annual leave Additional day off for your birthday Regular team building days/nights out Quarterly Employee awards recognising performance Early finish on a Friday Company pension Christmas bonus The Role - Customer Success Manager Reporting to the Company Directors, as the Customer Success Manager you will be a highly organised and proactive individual requiring minimal supervision. You will be responsible for liaising between our regional branches and our key national accounts helping to price new opportunities, schedule works in and ensure customer satisfaction. You will be based at our Head Office in Mold, North Wales and our standard working hours are 8am-5pm Monday to Thursday and 8am-3pm on Friday. Some flexibility will be required to support the needs of the business. Complete management of our increasing portfolio of National Account Customers Main point of contact acting as a liaison between our regional branches and our key national accounts to ensure customer satisfaction and KPI's are met Monitoring of customer enquiry inbox and distribution of leads to regional branches Liaising with customers, obtaining PO numbers, ensuring all costs are correct and queries are resolved Maintaining up to date records and contact details on our CRM system Assisting with the completion of new supplier forms, pre-qualification questionnaires and requests for quotations. Pricing new national customer opportunities and liaising between head office and our regional branches. Supporting the management team where needed with national sales initiatives. Communication with a variety of customers and suppliers via telephone and email. Our Requirements Preferably a minimum of 2 years' experience in a B2B customer service/sales role Excellent communication and interpersonal skills Well-presented and professional with a positive, 'can-do' attitude and customer focused approach A pragmatic and logical thinker who's well organised and pays excellent attention to detail Ability to manage own workload with minimal supervision Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 More About Us Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. All applications for this Customer Success Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click on the APPLY button to send your CV for this role. This Job description is not exhaustive but outlines the main requirements. Candidates with the relevant experience or job titles of; Customer Service Manager, Customer Success Manager, Customer Service Executive, Customer Success Executive, Account Manager, Client Support Advisor, Client Administrator, Sales Administrator, Customer Support Administrator, Client Services Advisor, Sales Support, Customer Service Agent, Key Accounts, National Accounts, will also be considered for this role.
Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland Role: Payroll Administrator Location: Grimsby Join Our Team: Payroll Administrator Opportunity Are you ready to dive into a rewarding career opportunity? Look no further than Xeinadin Group - a leading accountancy firm revolutionising the industry across the UK & Ireland! Who Are We? Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people's potential. As part of one Xeinadin, our colleagues can draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities. About the Role: Join us as a Payroll Administrator where you will play a crucial role in our payroll team, responsible for processing end-to-end payrolls and ensuring accuracy and efficiency at every step. Key Responsibilities: Collaborate with clients to ensure seamless flow and maintenance of employee data, fostering strong relationships and delivering exceptional service. Manage the entire payroll process from start to finish, including RTI filing, pension uploads, and generating reports for payments and third-party entities. Maintain meticulous records and a robust document control system, ensuring accuracy, compliance, and a full audit trail of input. Stay up-to-date with company policies and tax legislation impacting payroll, ensuring adherence and compliance at all times. Prepare month-end journals and reports as needed for posting and audit purposes, contributing to the overall financial health of the organisation. What We're Looking For: Experience in payroll administration, preferably within a practice environment, however we're open to candidates from various industries. Strong computer literacy and numerical skills, with experience using payroll software - familiarity with Sage 50 is a plus. Knowledge of HMRC legislation and Pension Auto Enrolment, coupled with the ability to work effectively with multiple clients and prioritise workload. What We Offer: A dynamic, inclusive work environment where your contributions are valued, and your growth is nurtured. Opportunities to expand your skills and advance your career within a forward-thinking organisation. A supportive community of colleagues, where collaboration and innovation are at the heart of everything we do. Ready to embark on a new adventure with Xeinadin Group? Don't miss out - apply now and become part of our dynamic team!
May 14, 2024
Full time
Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland Role: Payroll Administrator Location: Grimsby Join Our Team: Payroll Administrator Opportunity Are you ready to dive into a rewarding career opportunity? Look no further than Xeinadin Group - a leading accountancy firm revolutionising the industry across the UK & Ireland! Who Are We? Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people's potential. As part of one Xeinadin, our colleagues can draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities. About the Role: Join us as a Payroll Administrator where you will play a crucial role in our payroll team, responsible for processing end-to-end payrolls and ensuring accuracy and efficiency at every step. Key Responsibilities: Collaborate with clients to ensure seamless flow and maintenance of employee data, fostering strong relationships and delivering exceptional service. Manage the entire payroll process from start to finish, including RTI filing, pension uploads, and generating reports for payments and third-party entities. Maintain meticulous records and a robust document control system, ensuring accuracy, compliance, and a full audit trail of input. Stay up-to-date with company policies and tax legislation impacting payroll, ensuring adherence and compliance at all times. Prepare month-end journals and reports as needed for posting and audit purposes, contributing to the overall financial health of the organisation. What We're Looking For: Experience in payroll administration, preferably within a practice environment, however we're open to candidates from various industries. Strong computer literacy and numerical skills, with experience using payroll software - familiarity with Sage 50 is a plus. Knowledge of HMRC legislation and Pension Auto Enrolment, coupled with the ability to work effectively with multiple clients and prioritise workload. What We Offer: A dynamic, inclusive work environment where your contributions are valued, and your growth is nurtured. Opportunities to expand your skills and advance your career within a forward-thinking organisation. A supportive community of colleagues, where collaboration and innovation are at the heart of everything we do. Ready to embark on a new adventure with Xeinadin Group? Don't miss out - apply now and become part of our dynamic team!
Regional Recruitment Administrator Summary £25,000 - £34,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Enhanced family Leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're supportive, dependable and always go the extra mile for the team. Just like you. As a Regional Recruitment Administrator at Lidl, you'll prove yourself a multi-tasking, super-efficient, people-person wizard from day one. From helping with applications and gathering recruitment data to arranging interviews and dealing with the constant arrival of new recruits, this is the ideal role for someone who wants to be kept on their toes, face fresh challenges every day and really make a difference in people's lives. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside Lidl. We're proud to be a diverse, secure and fast-growing business, and you'll find your role rewarding in every sense. We'll make sure you have access to the right training to thrive in your new job. What you'll do Carry out the publication of job adverts on recruitment channels Independently screening and selecting the perfect candidates plus coordinating interviews and conducting phone interviews Always keeping applicants updated by phone, letter and email Be the friendly first contact for all external recruitment enquiries Supporting and maintain Hiring Manager relationships What you'll need Computer skills with Word, Excel and database experience Previous recruitment experience is a massive bonus A confident communication style with people at all levels and exceptional literacy A super friendly, 'can do' attitude, Excellent organisation skills and the ability to multi-task Initiative and an eagle-eye for detail What you'll receive 30-35 days' annual holiday (pro rata) 10% in-store discount Enhanced family leave Contributory pension scheme Ongoing training Plus more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 14, 2024
Full time
Regional Recruitment Administrator Summary £25,000 - £34,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Enhanced family Leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're supportive, dependable and always go the extra mile for the team. Just like you. As a Regional Recruitment Administrator at Lidl, you'll prove yourself a multi-tasking, super-efficient, people-person wizard from day one. From helping with applications and gathering recruitment data to arranging interviews and dealing with the constant arrival of new recruits, this is the ideal role for someone who wants to be kept on their toes, face fresh challenges every day and really make a difference in people's lives. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside Lidl. We're proud to be a diverse, secure and fast-growing business, and you'll find your role rewarding in every sense. We'll make sure you have access to the right training to thrive in your new job. What you'll do Carry out the publication of job adverts on recruitment channels Independently screening and selecting the perfect candidates plus coordinating interviews and conducting phone interviews Always keeping applicants updated by phone, letter and email Be the friendly first contact for all external recruitment enquiries Supporting and maintain Hiring Manager relationships What you'll need Computer skills with Word, Excel and database experience Previous recruitment experience is a massive bonus A confident communication style with people at all levels and exceptional literacy A super friendly, 'can do' attitude, Excellent organisation skills and the ability to multi-task Initiative and an eagle-eye for detail What you'll receive 30-35 days' annual holiday (pro rata) 10% in-store discount Enhanced family leave Contributory pension scheme Ongoing training Plus more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Job title: Office Administrator PT Location: Alfreton Recycling Centre, Derbyshire (J28, M1) Hours: To be arranged Rate of Pay: Competitive and dependent on experience Contract Type: Permanent Additional benefits: Discretionary bonus, 25 days holiday plus bank holidays, Fully Paid Company Pension, Free parking, Employee Assistance Programme, Life Assurance. The Company: The Martin Group of Companies are committed to building a first-class talented workforce, so that we can offer the very best service to our customers. H W Martin Waste Ltd manages a variety of waste and recyclable materials for households and businesses, right across the UK. We work with organisations of all sizes, including multinational businesses, local authorities, major contractors and small companies. We deliver a high quality service, individually designed to meet the requirements of our customers. The Opportunity: A fantastic opportunity has arisen for an office administrator to join our amazing team. Reporting to the Administration Manager, the successful candidate will provide an efficient and effective service to all internal and external clients, ensuring they receive the highest levels of customer care and satisfaction. You will be coordinating between the regional depots and our external suppliers and being a point of escalation to enable to swift resolution when required. Responsibilities and Duties: Collate and record all documentation received into the Waste Administration Office. Undertake accurate data entry on a variety of systems. Maintaining databases and spreadsheets. Actively seek relevant data and information from inside and outside the business as required. Produce reports and substantiation for the production and payment of invoices. Ensure outstanding works are chased and completed in a timely manner. Maintain good communication between department seniors, recycling companies and council contractors. Act as first point of contact for telephone queries. Filing, photocopying, and archiving of all related paperwork. Ensure all tasks are completed within the stringent deadlines. Carry out ad hoc admin duties. Experience and skills required: Previous experience within an administrative role desirable but not essential. Strong organisational skills. High degree of accuracy. Good all-round in IT (particularly email and Microsoft Office). Time management. Ability to plan and prioritise own work in order to achieve deadlines. Attention to detail and analytical. Enthusiastic, pro-active and flexible approach. Strong interpersonal and team working skills. Excellent with written and verbal communication. Confident and approachable telephone manner. Next Steps: If you are looking for a new challenge and feel you have the skills to take on this role then please submit your CV and covering letter, or complete our on-line application form, stating how you meet our criteria and why you are suitable for the role. We are an equal opportunities employer and welcome applications from any suitably qualified persons. Please refer to our Candidate Privacy Notice to see how we manage your data, which can be found on our website
May 12, 2024
Full time
Job title: Office Administrator PT Location: Alfreton Recycling Centre, Derbyshire (J28, M1) Hours: To be arranged Rate of Pay: Competitive and dependent on experience Contract Type: Permanent Additional benefits: Discretionary bonus, 25 days holiday plus bank holidays, Fully Paid Company Pension, Free parking, Employee Assistance Programme, Life Assurance. The Company: The Martin Group of Companies are committed to building a first-class talented workforce, so that we can offer the very best service to our customers. H W Martin Waste Ltd manages a variety of waste and recyclable materials for households and businesses, right across the UK. We work with organisations of all sizes, including multinational businesses, local authorities, major contractors and small companies. We deliver a high quality service, individually designed to meet the requirements of our customers. The Opportunity: A fantastic opportunity has arisen for an office administrator to join our amazing team. Reporting to the Administration Manager, the successful candidate will provide an efficient and effective service to all internal and external clients, ensuring they receive the highest levels of customer care and satisfaction. You will be coordinating between the regional depots and our external suppliers and being a point of escalation to enable to swift resolution when required. Responsibilities and Duties: Collate and record all documentation received into the Waste Administration Office. Undertake accurate data entry on a variety of systems. Maintaining databases and spreadsheets. Actively seek relevant data and information from inside and outside the business as required. Produce reports and substantiation for the production and payment of invoices. Ensure outstanding works are chased and completed in a timely manner. Maintain good communication between department seniors, recycling companies and council contractors. Act as first point of contact for telephone queries. Filing, photocopying, and archiving of all related paperwork. Ensure all tasks are completed within the stringent deadlines. Carry out ad hoc admin duties. Experience and skills required: Previous experience within an administrative role desirable but not essential. Strong organisational skills. High degree of accuracy. Good all-round in IT (particularly email and Microsoft Office). Time management. Ability to plan and prioritise own work in order to achieve deadlines. Attention to detail and analytical. Enthusiastic, pro-active and flexible approach. Strong interpersonal and team working skills. Excellent with written and verbal communication. Confident and approachable telephone manner. Next Steps: If you are looking for a new challenge and feel you have the skills to take on this role then please submit your CV and covering letter, or complete our on-line application form, stating how you meet our criteria and why you are suitable for the role. We are an equal opportunities employer and welcome applications from any suitably qualified persons. Please refer to our Candidate Privacy Notice to see how we manage your data, which can be found on our website
Sales Support Administrator (13 Month Fixed Term Contract) Summary £25,000 up to £34,000 per annum (pro rata) Part Time Hours, 16 to 24 hours Fixed Term Contract, 13 Months This isn't an ordinary job. This is an extraordinary experience. Offering high quality products at low prices means we shift lots of stock, fast - which keeps our sales admin team very busy. As our newest member you'll put your wide skill set to use as you assist with sales reports, liaise with stores and management, organise training and assessments and a whole lot more. Based in our regional office, you'll love the energy of this fast-paced team, working to tight deadlines while staying positive, proactive and up for new challenges every day. What you'll do Effective Communication (telephone, electronic, physical) between Head Office, Stores, Area Managers and Regional Distribution Centre colleagues Uploading of daily, weekly & monthly reports via various platforms Booking & logging hotel & travel for regional colleagues Order & allocation of store signage, stationery & replacement uniforms Updating & distribution of contact information, meeting calendars, etc What you'll need Outstanding computer/typing skills Excellent organisational skills and the ability to multi-task Confidence communicating with people at all levels Adaptability, initiative and an eye for detail A passion for quality and a friendly, can-do attitude What you'll receive You'll be well rewarded as a key player in the Lidl team. As well as becoming part of a strong, fast-growing business, you'll get great training and real opportunities to build your career. On top of your competitive salary, you'll enjoy 30-35 days' holiday, a pension, plus discounts on all Lidl products and on a range of holidays, days out, cinema tickets and plenty more. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
May 10, 2024
Full time
Sales Support Administrator (13 Month Fixed Term Contract) Summary £25,000 up to £34,000 per annum (pro rata) Part Time Hours, 16 to 24 hours Fixed Term Contract, 13 Months This isn't an ordinary job. This is an extraordinary experience. Offering high quality products at low prices means we shift lots of stock, fast - which keeps our sales admin team very busy. As our newest member you'll put your wide skill set to use as you assist with sales reports, liaise with stores and management, organise training and assessments and a whole lot more. Based in our regional office, you'll love the energy of this fast-paced team, working to tight deadlines while staying positive, proactive and up for new challenges every day. What you'll do Effective Communication (telephone, electronic, physical) between Head Office, Stores, Area Managers and Regional Distribution Centre colleagues Uploading of daily, weekly & monthly reports via various platforms Booking & logging hotel & travel for regional colleagues Order & allocation of store signage, stationery & replacement uniforms Updating & distribution of contact information, meeting calendars, etc What you'll need Outstanding computer/typing skills Excellent organisational skills and the ability to multi-task Confidence communicating with people at all levels Adaptability, initiative and an eye for detail A passion for quality and a friendly, can-do attitude What you'll receive You'll be well rewarded as a key player in the Lidl team. As well as becoming part of a strong, fast-growing business, you'll get great training and real opportunities to build your career. On top of your competitive salary, you'll enjoy 30-35 days' holiday, a pension, plus discounts on all Lidl products and on a range of holidays, days out, cinema tickets and plenty more. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Sales Administrator (12 Month FTC) £30,000 - £34,000 Plus Bonus & Excellent Benefits The Company My client is a leading niche product manufacturer of specialist equipment and systems. With over 100 years experience they are part of a global business that supplies into multiple sectors both in the UK and internationally. As part of on-going expansion plans, they have an excellent opportunity for an experienced Sales Administrator to be the link between the Product managers and customers providing a high level of quality experience and administrative support. The Role Reporting to the UK Regional Sales Manager the Sales Administrator is expected to adopt a customer focussed approach whilst engaging with a diverse range of customers that also includes various internal departments. You will be given all the training required to competently and confidently complete your day-to-day duties. Responsibilities will include: Qualifying inbound leads Using a technical approach to determine the customer s application. Taking the next appropriate step (quotation / online product demo / referral / site visit) Working with and supporting both Product Managers and the customer Upload all necessary information to company CRM. Provide regular customer updates. Managing and closing out pipelines Organise despatch and delivery. The Candidate The ideal Sales Administrator will have a proven track record gained within a Sales or customer facing role. You will have a friendly and professional manner as well as strong communication and administration skills. Experience with MS programs (Office / PowerPoint / etc) is necessary. Full training is given so will be willing to learn about the company products in order to effectively undertake your role. The Benefits In addition to full training, the successful Sales Administrator will receive an excellent salary of up to £34,000 (dependent on experience), bonus potential (up to 20%) and benefits package that includes 26 days leave (including Birthday) plus Bank Holidays, Private Medical and Income Protection cover. This is an excellent opportunity to work for a global business. The role also has the possibility of being extended or becoming permanent.
May 09, 2024
Contractor
Sales Administrator (12 Month FTC) £30,000 - £34,000 Plus Bonus & Excellent Benefits The Company My client is a leading niche product manufacturer of specialist equipment and systems. With over 100 years experience they are part of a global business that supplies into multiple sectors both in the UK and internationally. As part of on-going expansion plans, they have an excellent opportunity for an experienced Sales Administrator to be the link between the Product managers and customers providing a high level of quality experience and administrative support. The Role Reporting to the UK Regional Sales Manager the Sales Administrator is expected to adopt a customer focussed approach whilst engaging with a diverse range of customers that also includes various internal departments. You will be given all the training required to competently and confidently complete your day-to-day duties. Responsibilities will include: Qualifying inbound leads Using a technical approach to determine the customer s application. Taking the next appropriate step (quotation / online product demo / referral / site visit) Working with and supporting both Product Managers and the customer Upload all necessary information to company CRM. Provide regular customer updates. Managing and closing out pipelines Organise despatch and delivery. The Candidate The ideal Sales Administrator will have a proven track record gained within a Sales or customer facing role. You will have a friendly and professional manner as well as strong communication and administration skills. Experience with MS programs (Office / PowerPoint / etc) is necessary. Full training is given so will be willing to learn about the company products in order to effectively undertake your role. The Benefits In addition to full training, the successful Sales Administrator will receive an excellent salary of up to £34,000 (dependent on experience), bonus potential (up to 20%) and benefits package that includes 26 days leave (including Birthday) plus Bank Holidays, Private Medical and Income Protection cover. This is an excellent opportunity to work for a global business. The role also has the possibility of being extended or becoming permanent.
About the role The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate. The Retail estate consists of more than 600 Barnardo's shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce. The position of Logistics Administrator will provide daily administrative support to Barnardo's Logistics function and will also help support the transport operation. The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training. Key working relationships: Internal: Head of Logistics & Transport, Logistics Manager, Team Leaders Retail Van Drivers Retail Estate including Store Managers, Store Associates and Volunteers Retail Operations Team including Regional and Area Business Managers Commercial Businesses Team including New Goods, GIK and Ecommerce All nominated Barnardo's representatives of key operational functions throughout the charity External: General Public Corporate Donors Suppliers Wider Charity stakeholders Job Purpose: The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardo's transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position. Key Activities: Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers. Liaison with all relevant parties to ensure all processes are effectively administered within the organisation. Support and share responsibility for the day-to-day administration of Barnardo's Logistics & Transport functions. Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox. Provide effective and efficient support to all queries', ensuring communication is directed to the Head of L&T if required. Answer & follow up on all queries via phone and email regarding all aspects of Barnardo's Corporate and Retail transport functions. Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports. Deal with daily enquiries and signpost to other services or members of the organisation as necessary. Attend team meetings and external supplier meetings, via Microsoft Teams as required. Attending team development/training days as required. Providing other general support to the team as necessary. Carry out other ad hoc administration duties. This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
May 09, 2024
Full time
About the role The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate. The Retail estate consists of more than 600 Barnardo's shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce. The position of Logistics Administrator will provide daily administrative support to Barnardo's Logistics function and will also help support the transport operation. The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training. Key working relationships: Internal: Head of Logistics & Transport, Logistics Manager, Team Leaders Retail Van Drivers Retail Estate including Store Managers, Store Associates and Volunteers Retail Operations Team including Regional and Area Business Managers Commercial Businesses Team including New Goods, GIK and Ecommerce All nominated Barnardo's representatives of key operational functions throughout the charity External: General Public Corporate Donors Suppliers Wider Charity stakeholders Job Purpose: The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardo's transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position. Key Activities: Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers. Liaison with all relevant parties to ensure all processes are effectively administered within the organisation. Support and share responsibility for the day-to-day administration of Barnardo's Logistics & Transport functions. Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox. Provide effective and efficient support to all queries', ensuring communication is directed to the Head of L&T if required. Answer & follow up on all queries via phone and email regarding all aspects of Barnardo's Corporate and Retail transport functions. Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports. Deal with daily enquiries and signpost to other services or members of the organisation as necessary. Attend team meetings and external supplier meetings, via Microsoft Teams as required. Attending team development/training days as required. Providing other general support to the team as necessary. Carry out other ad hoc administration duties. This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
AMR - Specialist Property Recruiters
Oldbury, West Midlands
A great opportunity to join a well established independent firm in Wolverhampton with a difference. Looking for an office co ordinator to be responsible for the front of house operation, the successful candidate will be the backbone of this vibrant business. The role will involve ensuring that all enquiries into the office are handled promptly and professionally. You will need to organise and make sure everything runs like clockwork which will include the management of the team diary, dealing with advertising and marketing etc. Duties will include: Meet and greet visitors in the office Answering the telephone Booking viewings Booking valuations Dealing with Rightmove and Zoopla leads Responding to voicemails Booking photographer for photos, floorplans and EPC Management of filing system Confirm the diary for the following day appointments Ensuring that the office is presentable at all times Provide assistance with day to day/week to week marketing and advertising tasks Management of office stationary Key Attributes: Professionalism Excellent telephone manner Helpful and cheerful Someone who uses initiative Computer literate Comfortable with tablets and smart phones Someone who has life experience, Ideally having been through the buying and selling process and who can relate to the demographic of clients Someone who appreciates and can deliver a quality service Someone who is calm and approachable Someone who works well in a team Has a can do attitude Someone looking for a long term position This is for a full time position Monday to Friday 9 - 5:30 (5:00 on a Friday). Previous property experience preferred. AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
May 08, 2024
Full time
A great opportunity to join a well established independent firm in Wolverhampton with a difference. Looking for an office co ordinator to be responsible for the front of house operation, the successful candidate will be the backbone of this vibrant business. The role will involve ensuring that all enquiries into the office are handled promptly and professionally. You will need to organise and make sure everything runs like clockwork which will include the management of the team diary, dealing with advertising and marketing etc. Duties will include: Meet and greet visitors in the office Answering the telephone Booking viewings Booking valuations Dealing with Rightmove and Zoopla leads Responding to voicemails Booking photographer for photos, floorplans and EPC Management of filing system Confirm the diary for the following day appointments Ensuring that the office is presentable at all times Provide assistance with day to day/week to week marketing and advertising tasks Management of office stationary Key Attributes: Professionalism Excellent telephone manner Helpful and cheerful Someone who uses initiative Computer literate Comfortable with tablets and smart phones Someone who has life experience, Ideally having been through the buying and selling process and who can relate to the demographic of clients Someone who appreciates and can deliver a quality service Someone who is calm and approachable Someone who works well in a team Has a can do attitude Someone looking for a long term position This is for a full time position Monday to Friday 9 - 5:30 (5:00 on a Friday). Previous property experience preferred. AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Glenelly Infrastructure Solutions has an exciting opportunity for a talented Office Administrator - to join our Power & Civils Distribution business based in Hemel Hempstead. The Office Administrator role will contribute to the smooth delivery of our work and projects by ensuring that project administration tasks, documentation and payments and registers are maintained and completed along with supporting project management, Health and Safety administration, co-ordination of office activities and operations to secure efficiency and compliance to required policies. Responsibilities will include but are not limited to: • Handling email and telephone enquiries and taking the relevant details • Preparing work packs and information for the site workers • Dealing with customer queries and scheduling work appointments. • Producing reports and documents as required • Taking, inputting and submitting the workforce timesheets as required • Updating information files, registers and systems. Person Specification: • Experience with a range of software including strong Microsoft Office skills, Word, Excel. • Previous experience of working as an office adminstrator within the utilities, power generation, civil engineering, construction industry preferential. • Good communication skills and excellent time management skills • Team player able to deliver results to deadlines and Hours of work are 8am-4pm Monday to Friday Why work for us Our skilled and dedicated teams deliver a range of proactive and reactive services within the UK to support our clients (DNOs & Private Companies) on all aspects of overhead line and underground projects. We specialise in Low voltage and high voltage works up to and including 66kv along with associated civils and reinstalment. Our contracts range from small schemes to major projects in all aspects of the electrical distribution network. Our people are our biggest asset, and we focus on recruiting, training, and developing the people who can apply innovation to deliver the infrastructure of the future. We nurture these talents, offer a great benefits package, and continually invest in developing the skills of our people at every level. About us Glenelly Infrastructure Solutions teams works with regional, national network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, underground cable networks, and substations. We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic, and innovative organisation. What's in it for you? 24 days annual leave plus bank holidays Salary: £20,000 - 25,000 Job Type: Full-time Please apply with your CV to discuss. We can arrange early interviews and start for suitable candidates.
May 08, 2024
Full time
Glenelly Infrastructure Solutions has an exciting opportunity for a talented Office Administrator - to join our Power & Civils Distribution business based in Hemel Hempstead. The Office Administrator role will contribute to the smooth delivery of our work and projects by ensuring that project administration tasks, documentation and payments and registers are maintained and completed along with supporting project management, Health and Safety administration, co-ordination of office activities and operations to secure efficiency and compliance to required policies. Responsibilities will include but are not limited to: • Handling email and telephone enquiries and taking the relevant details • Preparing work packs and information for the site workers • Dealing with customer queries and scheduling work appointments. • Producing reports and documents as required • Taking, inputting and submitting the workforce timesheets as required • Updating information files, registers and systems. Person Specification: • Experience with a range of software including strong Microsoft Office skills, Word, Excel. • Previous experience of working as an office adminstrator within the utilities, power generation, civil engineering, construction industry preferential. • Good communication skills and excellent time management skills • Team player able to deliver results to deadlines and Hours of work are 8am-4pm Monday to Friday Why work for us Our skilled and dedicated teams deliver a range of proactive and reactive services within the UK to support our clients (DNOs & Private Companies) on all aspects of overhead line and underground projects. We specialise in Low voltage and high voltage works up to and including 66kv along with associated civils and reinstalment. Our contracts range from small schemes to major projects in all aspects of the electrical distribution network. Our people are our biggest asset, and we focus on recruiting, training, and developing the people who can apply innovation to deliver the infrastructure of the future. We nurture these talents, offer a great benefits package, and continually invest in developing the skills of our people at every level. About us Glenelly Infrastructure Solutions teams works with regional, national network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, underground cable networks, and substations. We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic, and innovative organisation. What's in it for you? 24 days annual leave plus bank holidays Salary: £20,000 - 25,000 Job Type: Full-time Please apply with your CV to discuss. We can arrange early interviews and start for suitable candidates.
Job Description HR Partner - Reading - 6 Month Fixed Term Contract We are currently recruiting a people-centric, engaging HR Partner to join our fantastic depot team in Reading on a 6 month fixed term contract basis. This role reports into the Regional HR Business Partner and forms a key part of both the site Leadership Team and Central HR team. The role: Our site-based HR colleagues are critical to our business, acting as a key hub of expertise, guidance and coaching for their stakeholders. As an HR Partner, you'll be responsible for providing both an effective day-to-day HR service as well as being instrumental in developing and embedding people initiatives aligned with our ambitious growth strategy and site needs. You will bring expertise to ensure that employee relations are effectively managed through coaching line managers, whilst using data to identify and monitor trends and ensuring measures are taken to address them. This is a site-based role in Reading, with the option to work from home 1 day a week. The role also supports our satellite site in Eastleigh (relatively minimal, re-imbursed travel required) and has one direct report. There will need to be some flexibility with working hours at times due to the operation running 24/7, although for the most part you will work standard office hours. Key Accountabilities and Responsibilities: Partner the General Manager in developing and delivering on the People Plan for the site Coach site leaders on all aspects of leading their people to deliver success and live our culture and values Provide robust and challenging debate on people matters to ensure great business decisions are driven with colleagues and customers at the heart. To ensure all managers have the relevant level of training, coaching and support to manage their people. Using ER data to highlight trends and providing solutions. Supporting line managers in complex ER cases, ensuring they are conducted with a consistent approach. Actively managing colleague retention and absence - analysing the data to ensure we are reducing attrition. Support with change initiatives, ensuring that they are implemented in accordance with best practise. Ensure there is a consistent onboarding experience for colleagues and new line managers. Ensuring line managers are driving engagement on site through Employee Communication Forum's, listening groups and Sysco Speaks action plans. To support the HR Admin in effective submission of weekly payroll. Support performance management and team development through continuous performance practices. Proactively coach/manage/develop the HR Administrator in the provision of an effective HR service across both sites Also supporting our satellite site in Eastleigh (relatively minimal, reimbursed travel required) You: You'll have sound and up to date knowledge of employment law and legislation to effectively manage and resolve complex ER cases. Strong focus on attention to detail and accuracy as well as excellent analytical skills are essential, as is experience of facilitating change and a strong understanding of the concepts and challenges of change management. You'll either be CIPD qualified (level 5), currently working towards this or qualified by experience and ready to do your qualification. We are looking for someone who is comfortable working in a fast-paced environment and able to positively influence whilst building strong working relationships with the site management team and wider stakeholder groups. This is a great role for a HR professional looking to gain exposure and develop their Partnering skills in a fast-moving, HR generalist role supporting engagement, absence management, ER Matters, coaching and development and recruitment. What you'll get: Expect to receive a competitive salary, 25 days annual leave + bank holiday entitlement, a competitive pension scheme, on-site facilities including a fantastic subsidised on-site canteen serving our own delicious food. You'll also get staff discount on our entire food range from our website and access to heavily reduced products every day. There's also a range of flexible opt-in benefits such as our health support service, through which you can get access to free virtual GP and physio appointments as well as an employee discount platform.
May 08, 2024
Full time
Job Description HR Partner - Reading - 6 Month Fixed Term Contract We are currently recruiting a people-centric, engaging HR Partner to join our fantastic depot team in Reading on a 6 month fixed term contract basis. This role reports into the Regional HR Business Partner and forms a key part of both the site Leadership Team and Central HR team. The role: Our site-based HR colleagues are critical to our business, acting as a key hub of expertise, guidance and coaching for their stakeholders. As an HR Partner, you'll be responsible for providing both an effective day-to-day HR service as well as being instrumental in developing and embedding people initiatives aligned with our ambitious growth strategy and site needs. You will bring expertise to ensure that employee relations are effectively managed through coaching line managers, whilst using data to identify and monitor trends and ensuring measures are taken to address them. This is a site-based role in Reading, with the option to work from home 1 day a week. The role also supports our satellite site in Eastleigh (relatively minimal, re-imbursed travel required) and has one direct report. There will need to be some flexibility with working hours at times due to the operation running 24/7, although for the most part you will work standard office hours. Key Accountabilities and Responsibilities: Partner the General Manager in developing and delivering on the People Plan for the site Coach site leaders on all aspects of leading their people to deliver success and live our culture and values Provide robust and challenging debate on people matters to ensure great business decisions are driven with colleagues and customers at the heart. To ensure all managers have the relevant level of training, coaching and support to manage their people. Using ER data to highlight trends and providing solutions. Supporting line managers in complex ER cases, ensuring they are conducted with a consistent approach. Actively managing colleague retention and absence - analysing the data to ensure we are reducing attrition. Support with change initiatives, ensuring that they are implemented in accordance with best practise. Ensure there is a consistent onboarding experience for colleagues and new line managers. Ensuring line managers are driving engagement on site through Employee Communication Forum's, listening groups and Sysco Speaks action plans. To support the HR Admin in effective submission of weekly payroll. Support performance management and team development through continuous performance practices. Proactively coach/manage/develop the HR Administrator in the provision of an effective HR service across both sites Also supporting our satellite site in Eastleigh (relatively minimal, reimbursed travel required) You: You'll have sound and up to date knowledge of employment law and legislation to effectively manage and resolve complex ER cases. Strong focus on attention to detail and accuracy as well as excellent analytical skills are essential, as is experience of facilitating change and a strong understanding of the concepts and challenges of change management. You'll either be CIPD qualified (level 5), currently working towards this or qualified by experience and ready to do your qualification. We are looking for someone who is comfortable working in a fast-paced environment and able to positively influence whilst building strong working relationships with the site management team and wider stakeholder groups. This is a great role for a HR professional looking to gain exposure and develop their Partnering skills in a fast-moving, HR generalist role supporting engagement, absence management, ER Matters, coaching and development and recruitment. What you'll get: Expect to receive a competitive salary, 25 days annual leave + bank holiday entitlement, a competitive pension scheme, on-site facilities including a fantastic subsidised on-site canteen serving our own delicious food. You'll also get staff discount on our entire food range from our website and access to heavily reduced products every day. There's also a range of flexible opt-in benefits such as our health support service, through which you can get access to free virtual GP and physio appointments as well as an employee discount platform.
Job Description HR Partner - Tamworth, with minimal travel to Hemsworth and Newark (up to 12 month FTC) We are currently recruiting a people-centric, engaging HR Partner to join our fantastic depot team in Tamworth covering maternity leave. This role reports into the Regional HR Business Partner and forms a key part of both the site Leadership Team and Central HR team. The role: Our site-based HR colleagues are critical to our business, acting as a key hub of expertise and skill for their stakeholders. As an HR Partner, you'll be responsible for providing an effective day-to-day HR service as well as being instrumental in developing and embedding people initiatives aligned with our ambitious growth strategy. You will bring expertise to ensure that employee relations are effectively managed through coaching line managers, whilst using data to identify and monitor trends and ensuring measures are taken to address them. This is a site-based role in Tamworth, with the option to work from home 1 day a week. The role also oversees our Hemsworth and Newark sites, so infrequent travel there is required. The role has two direct reports. There will need to be some flexibility with working hours at times due to the operation running 24/7, although for the most part you will work standard office hours. Key Accountabilities and Responsibilities: Partner and coach site leaders on all aspects of leading their people and the people plan. Provide robust and challenging debate on people matters to ensure great business decisions are driven with colleagues and customers at the heart. To ensure all managers have the relevant level of training, coaching and support to manage their people. Using ER data to highlight trends and providing solutions. Supporting line managers in complex ER cases, ensuring they are conducted with a consistent approach. Actively managing colleague retention and absence - analysing the data to ensure we are reducing attrition. Support with change initiatives, ensuring that they are implemented in accordance with best practise. Ensure there is a consistent onboarding experience for colleagues and new line managers. Ensuring line managers are driving engagement on site through Employee Communication Forum's, listening groups and Sysco Speaks action plans. To support the HR Admin in effective submission of weekly payroll. Support performance management and team development through continuous performance practices. Proactively coach/manage/ develop the HR Administrator/HR Assistant in the provision of an effective HR service across all sites. Also supporting our satellite sites in Hemsworth and Newark (relatively minimal, reimbursed travel required) You: You'll have sound and up to date knowledge of employment law and legislation to effectively manage and resolve complex ER cases. Strong focus on attention to detail and accuracy as well as excellent analytical skills are essential, as is experience of facilitating change and a strong understanding of the concepts and challenges of change management. You'll either be CIPD qualified (level 5), currently working towards this or qualified by experience and ready to do your qualification. We are looking for someone who is comfortable working in a fast-paced environment and able to positively influence whilst building strong working relationships with the site management team and wider stakeholder groups. This is a great role for a HR professional looking to gain exposure and develop their Partnering skills in a HR generalist role supporting engagement, absence management, ER Matters, coaching and development and recruitment. What you'll get: Expect to receive a competitive salary, 25 days annual leave + bank holiday entitlement, a competitive pension scheme, on-site facilities including a fantastic subsidised on-site canteen serving our own delicious food. You'll also get staff discount on our entire food range from our website and access to heavily reduced products every day. There's also a range of flexible opt-in benefits such as our health support service, through which you can get access to free virtual GP and physio appointments as well as an employee discount platform.
May 08, 2024
Full time
Job Description HR Partner - Tamworth, with minimal travel to Hemsworth and Newark (up to 12 month FTC) We are currently recruiting a people-centric, engaging HR Partner to join our fantastic depot team in Tamworth covering maternity leave. This role reports into the Regional HR Business Partner and forms a key part of both the site Leadership Team and Central HR team. The role: Our site-based HR colleagues are critical to our business, acting as a key hub of expertise and skill for their stakeholders. As an HR Partner, you'll be responsible for providing an effective day-to-day HR service as well as being instrumental in developing and embedding people initiatives aligned with our ambitious growth strategy. You will bring expertise to ensure that employee relations are effectively managed through coaching line managers, whilst using data to identify and monitor trends and ensuring measures are taken to address them. This is a site-based role in Tamworth, with the option to work from home 1 day a week. The role also oversees our Hemsworth and Newark sites, so infrequent travel there is required. The role has two direct reports. There will need to be some flexibility with working hours at times due to the operation running 24/7, although for the most part you will work standard office hours. Key Accountabilities and Responsibilities: Partner and coach site leaders on all aspects of leading their people and the people plan. Provide robust and challenging debate on people matters to ensure great business decisions are driven with colleagues and customers at the heart. To ensure all managers have the relevant level of training, coaching and support to manage their people. Using ER data to highlight trends and providing solutions. Supporting line managers in complex ER cases, ensuring they are conducted with a consistent approach. Actively managing colleague retention and absence - analysing the data to ensure we are reducing attrition. Support with change initiatives, ensuring that they are implemented in accordance with best practise. Ensure there is a consistent onboarding experience for colleagues and new line managers. Ensuring line managers are driving engagement on site through Employee Communication Forum's, listening groups and Sysco Speaks action plans. To support the HR Admin in effective submission of weekly payroll. Support performance management and team development through continuous performance practices. Proactively coach/manage/ develop the HR Administrator/HR Assistant in the provision of an effective HR service across all sites. Also supporting our satellite sites in Hemsworth and Newark (relatively minimal, reimbursed travel required) You: You'll have sound and up to date knowledge of employment law and legislation to effectively manage and resolve complex ER cases. Strong focus on attention to detail and accuracy as well as excellent analytical skills are essential, as is experience of facilitating change and a strong understanding of the concepts and challenges of change management. You'll either be CIPD qualified (level 5), currently working towards this or qualified by experience and ready to do your qualification. We are looking for someone who is comfortable working in a fast-paced environment and able to positively influence whilst building strong working relationships with the site management team and wider stakeholder groups. This is a great role for a HR professional looking to gain exposure and develop their Partnering skills in a HR generalist role supporting engagement, absence management, ER Matters, coaching and development and recruitment. What you'll get: Expect to receive a competitive salary, 25 days annual leave + bank holiday entitlement, a competitive pension scheme, on-site facilities including a fantastic subsidised on-site canteen serving our own delicious food. You'll also get staff discount on our entire food range from our website and access to heavily reduced products every day. There's also a range of flexible opt-in benefits such as our health support service, through which you can get access to free virtual GP and physio appointments as well as an employee discount platform.
We are seeking a part-time Legal Secretary to join our 'Business and Organisations' team - supporting our lawyers across the division in areas that include Employment, Company and Commercial. The role is based from our modern offices in Chandlers Ford (near Southampton), which offers great open plan working and an on-site staff restaurant/coffee shop. The role is offered on a 21 hour per week basis (reference to a 35 hour per week full-time equivalent). We are ideally seeking an individual 5 days per week, and consequently the role might suit an individual seeking shorter working days or 'school hours' to fit around other commitments. We are flexible regarding the exact working pattern, so an earlier start or a later finish or 'school hours' can be considered. This is an opportunity working as part of a small team comprised of several administrative assistants, and a small number of legal secretaries. This team provides comprehensive support to our solicitors, partners and Clients. The team structure allows people to build long-lasting and strong working relationships with their colleagues, and enables good support for each of the team to ensure an even distribution of workload. This is a varied role and as such, you'll be involved in helping the team achieve excellent outcomes for our Clients through: File management - assisting the administrators in the proper opening and closing Client accounts and assisting with the necessary legal checks including AML (anti-money laundering). Collating and retaining accurate records and logs of Client information. Document drafting - creation of letters from written or audio notes/dictation, ensuring accurately typed and formatted to a high standard Client communication - assisting Clients directly by phone, in writing by post and email Diary management - supporting ensuring that client and internal team members diaries are organized and up to date Accounts - assisting with the timely billing of clients, in conjunction with our finance team Marketing - being directly involved in the set up of marketing campaigns in conjunction with the marketing team, including events and other marketing related activities General administration - helping with general administration and assisting our teams deliver outstanding client service Why join us? We are trying to create the best regional law firm to work for. We are a career firm, and care as much about your career as you do. We offer excellent opportunities for personal development and this role offers the breadth of activity to really help individuals to learn new skills. What we Look For We are seeking an individual with previous secretarial experience gained in a law firm. You'll have great communication skills, strong attention to detail and an eagerness to help others. You'll have experience of working with dictation tools, case management software and be familiar with legal working practices. We are a friendly team, and look for people who enjoy working with others. You'll have great attention to detail, good Microsoft Outlook and Word skills, and enjoy client communication (by both phone and email). If you have this experience and are seeking to join a growing, fun and professional law firm - we'd strongly encourage you to apply.
May 08, 2024
Full time
We are seeking a part-time Legal Secretary to join our 'Business and Organisations' team - supporting our lawyers across the division in areas that include Employment, Company and Commercial. The role is based from our modern offices in Chandlers Ford (near Southampton), which offers great open plan working and an on-site staff restaurant/coffee shop. The role is offered on a 21 hour per week basis (reference to a 35 hour per week full-time equivalent). We are ideally seeking an individual 5 days per week, and consequently the role might suit an individual seeking shorter working days or 'school hours' to fit around other commitments. We are flexible regarding the exact working pattern, so an earlier start or a later finish or 'school hours' can be considered. This is an opportunity working as part of a small team comprised of several administrative assistants, and a small number of legal secretaries. This team provides comprehensive support to our solicitors, partners and Clients. The team structure allows people to build long-lasting and strong working relationships with their colleagues, and enables good support for each of the team to ensure an even distribution of workload. This is a varied role and as such, you'll be involved in helping the team achieve excellent outcomes for our Clients through: File management - assisting the administrators in the proper opening and closing Client accounts and assisting with the necessary legal checks including AML (anti-money laundering). Collating and retaining accurate records and logs of Client information. Document drafting - creation of letters from written or audio notes/dictation, ensuring accurately typed and formatted to a high standard Client communication - assisting Clients directly by phone, in writing by post and email Diary management - supporting ensuring that client and internal team members diaries are organized and up to date Accounts - assisting with the timely billing of clients, in conjunction with our finance team Marketing - being directly involved in the set up of marketing campaigns in conjunction with the marketing team, including events and other marketing related activities General administration - helping with general administration and assisting our teams deliver outstanding client service Why join us? We are trying to create the best regional law firm to work for. We are a career firm, and care as much about your career as you do. We offer excellent opportunities for personal development and this role offers the breadth of activity to really help individuals to learn new skills. What we Look For We are seeking an individual with previous secretarial experience gained in a law firm. You'll have great communication skills, strong attention to detail and an eagerness to help others. You'll have experience of working with dictation tools, case management software and be familiar with legal working practices. We are a friendly team, and look for people who enjoy working with others. You'll have great attention to detail, good Microsoft Outlook and Word skills, and enjoy client communication (by both phone and email). If you have this experience and are seeking to join a growing, fun and professional law firm - we'd strongly encourage you to apply.
The Team & Focus of the Role Our South Wales and South West Property Management team are looking for a Property Manager who can pro-actively manage a varied portfolio and client base. Depending on the level of experience, the successful candidate will assist or be responsible for the management of a large property portfolio for a mixture of commercial and private clients. Based on the level of experience, this position will include day-to-day property management as well as running a mixture of service charge regimes, dealing with buildings insurance, major works, contractor management and general daily lessee correspondence. Also, an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at our regional office in Cwmbran working within our hybrid work policy. In return, beyond your base salary you will be included in: A discretionary bonus scheme Company car/car allowance A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve Private Healthcare Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with clients, tenants, contractors, on-site staff and the commercial property management team. Supervising and directing site based staff. Preparing, presenting and obtaining approval of Service Charge Budgets, service charge reconciliations and the running of service charge regimes throughout the year. Presenting Service Charge Budgets to tenants and dealing with any queries raised Day to day liaison with Property Owners, Asset Managers & Tenants Preparing and reporting information to clients in a timely manner Ensuring compliance with legislation including Health and Safety and other regulations Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Extensive experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage large workloads Strong planning, organisational and communication skills Team leadership skills Driving license essential A willingness to learn on the job Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
May 08, 2024
Full time
The Team & Focus of the Role Our South Wales and South West Property Management team are looking for a Property Manager who can pro-actively manage a varied portfolio and client base. Depending on the level of experience, the successful candidate will assist or be responsible for the management of a large property portfolio for a mixture of commercial and private clients. Based on the level of experience, this position will include day-to-day property management as well as running a mixture of service charge regimes, dealing with buildings insurance, major works, contractor management and general daily lessee correspondence. Also, an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at our regional office in Cwmbran working within our hybrid work policy. In return, beyond your base salary you will be included in: A discretionary bonus scheme Company car/car allowance A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve Private Healthcare Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with clients, tenants, contractors, on-site staff and the commercial property management team. Supervising and directing site based staff. Preparing, presenting and obtaining approval of Service Charge Budgets, service charge reconciliations and the running of service charge regimes throughout the year. Presenting Service Charge Budgets to tenants and dealing with any queries raised Day to day liaison with Property Owners, Asset Managers & Tenants Preparing and reporting information to clients in a timely manner Ensuring compliance with legislation including Health and Safety and other regulations Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Extensive experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage large workloads Strong planning, organisational and communication skills Team leadership skills Driving license essential A willingness to learn on the job Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
May 08, 2024
Full time
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
Job Title : Customer Success Manager Location : Mold Salary: £30,000 to £40,000 Job type: Full time Permanent The Important Bit The Package Salary in the region of £30,000 to £40,000 dependent on experience plus performance related bonus Ongoing development, training and support Opportunity to progress within the growing Head Office Team 30 days annual leave Additional day off for your birthday Regular team building days/nights out Quarterly Employee awards recognising performance Early finish on a Friday Company pension Christmas bonus The Role Customer Success Manager Reporting to the Company Directors, as the Customer Success Manager you will be a highly organised and proactive individual requiring minimal supervision. You will be responsible for liaising between our regional branches and our key national accounts helping to price new opportunities, schedule works in and ensure customer satisfaction. You will be based at our Head Office in Mold, North Wales and our standard working hours are 8am-5pm Monday to Thursday and 8am 3pm on Friday. Some flexibility will be required to support the needs of the business. Complete management of our increasing portfolio of National Account Customers Main point of contact acting as a liaison between our regional branches and our key national accounts to ensure customer satisfaction and KPI s are met Monitoring of customer enquiry inbox and distribution of leads to regional branches Liaising with customers, obtaining PO numbers, ensuring all costs are correct and queries are resolved Maintaining up to date records and contact details on our CRM system Assisting with the completion of new supplier forms, pre-qualification questionnaires and requests for quotations. Pricing new national customer opportunities and liaising between head office and our regional branches. Supporting the management team where needed with national sales initiatives. Communication with a variety of customers and suppliers via telephone and email. Our Requirements Preferably a minimum of 2 years experience in a B2B customer service/sales role Excellent communication and interpersonal skills Well-presented and professional with a positive, can-do attitude and customer focused approach A pragmatic and logical thinker who s well organised and pays excellent attention to detail Ability to manage own workload with minimal supervision Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 More About Us Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We ve grown steadily since we formed in 1991 and we re now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. All applications for this Customer Success Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click on the APPLY button to send your CV for this role. This Job description is not exhaustive but outlines the main requirements. Candidates with the relevant experience or job titles of; Customer Service Manager, Customer Success Manager, Customer Service Executive, Customer Success Executive, Account Manager, Client Support Advisor, Client Administrator, Sales Administrator, Customer Support Administrator, Client Services Advisor, Sales Support, Customer Service Agent, Key Accounts, National Accounts, will also be considered for this role.
May 08, 2024
Full time
Job Title : Customer Success Manager Location : Mold Salary: £30,000 to £40,000 Job type: Full time Permanent The Important Bit The Package Salary in the region of £30,000 to £40,000 dependent on experience plus performance related bonus Ongoing development, training and support Opportunity to progress within the growing Head Office Team 30 days annual leave Additional day off for your birthday Regular team building days/nights out Quarterly Employee awards recognising performance Early finish on a Friday Company pension Christmas bonus The Role Customer Success Manager Reporting to the Company Directors, as the Customer Success Manager you will be a highly organised and proactive individual requiring minimal supervision. You will be responsible for liaising between our regional branches and our key national accounts helping to price new opportunities, schedule works in and ensure customer satisfaction. You will be based at our Head Office in Mold, North Wales and our standard working hours are 8am-5pm Monday to Thursday and 8am 3pm on Friday. Some flexibility will be required to support the needs of the business. Complete management of our increasing portfolio of National Account Customers Main point of contact acting as a liaison between our regional branches and our key national accounts to ensure customer satisfaction and KPI s are met Monitoring of customer enquiry inbox and distribution of leads to regional branches Liaising with customers, obtaining PO numbers, ensuring all costs are correct and queries are resolved Maintaining up to date records and contact details on our CRM system Assisting with the completion of new supplier forms, pre-qualification questionnaires and requests for quotations. Pricing new national customer opportunities and liaising between head office and our regional branches. Supporting the management team where needed with national sales initiatives. Communication with a variety of customers and suppliers via telephone and email. Our Requirements Preferably a minimum of 2 years experience in a B2B customer service/sales role Excellent communication and interpersonal skills Well-presented and professional with a positive, can-do attitude and customer focused approach A pragmatic and logical thinker who s well organised and pays excellent attention to detail Ability to manage own workload with minimal supervision Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 More About Us Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We ve grown steadily since we formed in 1991 and we re now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. All applications for this Customer Success Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click on the APPLY button to send your CV for this role. This Job description is not exhaustive but outlines the main requirements. Candidates with the relevant experience or job titles of; Customer Service Manager, Customer Success Manager, Customer Service Executive, Customer Success Executive, Account Manager, Client Support Advisor, Client Administrator, Sales Administrator, Customer Support Administrator, Client Services Advisor, Sales Support, Customer Service Agent, Key Accounts, National Accounts, will also be considered for this role.
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
May 08, 2024
Full time
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
Service Administrator (Coordinator/Scheduler/Planner/Controller) Golborne £23,520 + Pension + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan Hybrid Monday Home Working, Tuesday to Friday Office Based Flexible start between 8am and 10am, need to work 8 hours a day Working from home hours are 9.00am to 5.00pm Service Administrator available in a professional and people focused business. The role will suit those looking for a busy role in a friendly and team based environment offering excellent training. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Those who have some experience planning, scheduling or coordinating engineers will be suited although this is not essential as full training on the company's products and systems will be provided. You ll be part of a team responsible for scheduling and planning maintenance contracts for a number of prestigious clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The company are professional and people orientated creating an excellent team based culture. The company don't cut corners and look after their staff. The Service Administrator Role: Planning and rescheduling of maintenance & monitoring/reporting on breakdowns & remedial visits and contract performance. Liaise with regional technical management in highlighting performance issues concerning the regions engineers. Working closely with the planning software to arrange the engineers call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience and/or scheduling, coordination experience Attention to detail Excellent telephone skills IT literate Strong focus on customer satisfaction and long-term customer relation building.
May 08, 2024
Full time
Service Administrator (Coordinator/Scheduler/Planner/Controller) Golborne £23,520 + Pension + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan Hybrid Monday Home Working, Tuesday to Friday Office Based Flexible start between 8am and 10am, need to work 8 hours a day Working from home hours are 9.00am to 5.00pm Service Administrator available in a professional and people focused business. The role will suit those looking for a busy role in a friendly and team based environment offering excellent training. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Those who have some experience planning, scheduling or coordinating engineers will be suited although this is not essential as full training on the company's products and systems will be provided. You ll be part of a team responsible for scheduling and planning maintenance contracts for a number of prestigious clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The company are professional and people orientated creating an excellent team based culture. The company don't cut corners and look after their staff. The Service Administrator Role: Planning and rescheduling of maintenance & monitoring/reporting on breakdowns & remedial visits and contract performance. Liaise with regional technical management in highlighting performance issues concerning the regions engineers. Working closely with the planning software to arrange the engineers call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience and/or scheduling, coordination experience Attention to detail Excellent telephone skills IT literate Strong focus on customer satisfaction and long-term customer relation building.
Administrator (Temporary), Keswick Weekly Hours: 21, Monday, Friday & Saturday, 9am - 5pm Salary: 11.44ph Are you an organised individual with a knack for customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Our client are a leading provider of property management services, dedicated to simplifying the process of letting out holiday homes for their valued homeowners. Located in the heart of Keswick, the regional office plays a vital role in ensuring seamless operations and outstanding customer satisfaction. We are seeking a diligent Administrator to work on a fixed-term basis until October 31st, 2024. In this role, you will be responsible for providing essential support to our homeowners, assisting with various administrative tasks, and delivering exceptional customer service. Some of your key responsibilities will include: - Assist with the sales of the property services function to new and existing owners - Ensure owner queries are resolved efficiently and effectively in excess of expectations - Assist in all property service duties which include cleaning, maintenance and Health & Safety. - Provide an efficient service to existing and new customers. Ensure customer satisfaction is met when dealing with complaints and resolutions. - Ensure that the brands are promoted and portrayed professionally within the local community - Assist with the administration of the property management function within the office as required - Provide support at local promotional events such as County Shows, Owner functions & PR activities - Provide support when and where required to the local recruitment team - Provide support as and where required to other Regional offices & Head office If you are interested in this role, please forward your up to date CV or call us on Tel: (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 08, 2024
Seasonal
Administrator (Temporary), Keswick Weekly Hours: 21, Monday, Friday & Saturday, 9am - 5pm Salary: 11.44ph Are you an organised individual with a knack for customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Our client are a leading provider of property management services, dedicated to simplifying the process of letting out holiday homes for their valued homeowners. Located in the heart of Keswick, the regional office plays a vital role in ensuring seamless operations and outstanding customer satisfaction. We are seeking a diligent Administrator to work on a fixed-term basis until October 31st, 2024. In this role, you will be responsible for providing essential support to our homeowners, assisting with various administrative tasks, and delivering exceptional customer service. Some of your key responsibilities will include: - Assist with the sales of the property services function to new and existing owners - Ensure owner queries are resolved efficiently and effectively in excess of expectations - Assist in all property service duties which include cleaning, maintenance and Health & Safety. - Provide an efficient service to existing and new customers. Ensure customer satisfaction is met when dealing with complaints and resolutions. - Ensure that the brands are promoted and portrayed professionally within the local community - Assist with the administration of the property management function within the office as required - Provide support at local promotional events such as County Shows, Owner functions & PR activities - Provide support when and where required to the local recruitment team - Provide support as and where required to other Regional offices & Head office If you are interested in this role, please forward your up to date CV or call us on Tel: (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Service Administrator (Coordinator/Scheduler/Planner/Controller) Bedford £24,043 + Pension + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan 37.5 hours, Monday to Thursday 8.45am to 5.30pm & Friday 8.45am to 4.15pm Service Administrator available in a professional and people focused business. The role will suit those looking for a busy role in a friendly and team based environment offering excellent training. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Those who have some experience planning, scheduling or coordinating engineers will be suited although this is not essential as full training on the company's products and systems will be provided. You ll be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of prestigious clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The company are professional and people orientated creating an excellent team based culture. The company don't cut corners and look after their staff. The Service Administrator Role: Planning and rescheduling of maintenance & monitoring/reporting on breakdowns & remedial visits and contract performance. Liaise with regional technical management in highlighting performance issues concerning the regions engineers. Working closely with the planning software to arrange the engineers call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience Attention to detail Excellent telephone skills IT literate Strong focus on customer satisfaction and long-term customer relation building.
May 08, 2024
Full time
Service Administrator (Coordinator/Scheduler/Planner/Controller) Bedford £24,043 + Pension + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan 37.5 hours, Monday to Thursday 8.45am to 5.30pm & Friday 8.45am to 4.15pm Service Administrator available in a professional and people focused business. The role will suit those looking for a busy role in a friendly and team based environment offering excellent training. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Those who have some experience planning, scheduling or coordinating engineers will be suited although this is not essential as full training on the company's products and systems will be provided. You ll be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of prestigious clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The company are professional and people orientated creating an excellent team based culture. The company don't cut corners and look after their staff. The Service Administrator Role: Planning and rescheduling of maintenance & monitoring/reporting on breakdowns & remedial visits and contract performance. Liaise with regional technical management in highlighting performance issues concerning the regions engineers. Working closely with the planning software to arrange the engineers call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience Attention to detail Excellent telephone skills IT literate Strong focus on customer satisfaction and long-term customer relation building.