Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Pyramid8 are recruiting for a HR Coordinator based in Sheffield. You'll provide HR support across the organisational group, collaborating closely with their Group HR Manager on recruitment, onboarding, performance management, and HR processes. They have a strong family atmosphere and aim to reflect this in the way they operate as an HR team. As such, this is an office-based role, and you will need to have great people skills to support both the processes and people across the business. This is an excellent chance to develop your career as part of a growing, world leading award-winning organisation. Recently, the organisation was honoured with the prestigious King s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming their commitment to creating an exceptional business and workplace. This is a real opportunity for the right individual to grow and develop in the role and as such they are looking for someone who is confident to make decisions and look at ways to improve and develop. Responsibilities You will work across a range of different areas within the business bringing your own ideas and insights into the different processes. Your main areas of responsibility will be to: Manage the recruitment process to ensure managers receive high quality candidates Coordinate onboarding for new starters; collaborating with multiple departments Support managers in various performance management processes Manage the offboarding process Support HR processes for our US and French companies Provide HR advice and support on a range of HR issues Manage the HR inbox Requirements Essential Two years relevant HR experience Strong people skills and communication abilities (being a people person is essential to being a success) Attention to detail and a strong focus on quality Organised with effective prioritisation skills Strong IT skills (particularly Microsoft Excel) Willingness to travel occasionally to other sites Desirable CIPD Qualified ( This is not essential HR Experience and People Experience is more important in this role ) We invest in our people You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas UK team building weekend away for employees and their families to attend Private medical insurance with BUPA 24-hour access to wellbeing support through our Employee Assistance Helpline. Scottish Widows pension scheme Death in service policy Exclusive access to a holiday home in Scarborough On-site gym Cycle to work scheme
May 02, 2024
Full time
Pyramid8 are recruiting for a HR Coordinator based in Sheffield. You'll provide HR support across the organisational group, collaborating closely with their Group HR Manager on recruitment, onboarding, performance management, and HR processes. They have a strong family atmosphere and aim to reflect this in the way they operate as an HR team. As such, this is an office-based role, and you will need to have great people skills to support both the processes and people across the business. This is an excellent chance to develop your career as part of a growing, world leading award-winning organisation. Recently, the organisation was honoured with the prestigious King s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming their commitment to creating an exceptional business and workplace. This is a real opportunity for the right individual to grow and develop in the role and as such they are looking for someone who is confident to make decisions and look at ways to improve and develop. Responsibilities You will work across a range of different areas within the business bringing your own ideas and insights into the different processes. Your main areas of responsibility will be to: Manage the recruitment process to ensure managers receive high quality candidates Coordinate onboarding for new starters; collaborating with multiple departments Support managers in various performance management processes Manage the offboarding process Support HR processes for our US and French companies Provide HR advice and support on a range of HR issues Manage the HR inbox Requirements Essential Two years relevant HR experience Strong people skills and communication abilities (being a people person is essential to being a success) Attention to detail and a strong focus on quality Organised with effective prioritisation skills Strong IT skills (particularly Microsoft Excel) Willingness to travel occasionally to other sites Desirable CIPD Qualified ( This is not essential HR Experience and People Experience is more important in this role ) We invest in our people You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas UK team building weekend away for employees and their families to attend Private medical insurance with BUPA 24-hour access to wellbeing support through our Employee Assistance Helpline. Scottish Widows pension scheme Death in service policy Exclusive access to a holiday home in Scarborough On-site gym Cycle to work scheme
We are currently looking for a German speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent German and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both German and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in German to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to deescalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.
May 02, 2024
Full time
We are currently looking for a German speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent German and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both German and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in German to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to deescalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.
The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery of contract. CV MUST HAVE FOR CONSIDERATION: You must have demonstrable experience of working closely with MSP's and ideally showing the work with a small to medium sized MSP. Please also share examples of where you have problem solved with these organisations to achieve positive outcomes. This is a Hybrid role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality improvement. The company culture is excellent and you can take advantage of small things like finishing at lunchtime of Fridays during summer or enjoy time off with the family as the company closes between Christmas and New Years and it does not come out of your 25 days leave. The spec below The IT Service Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves as a liaison between the company and its vendor, fostering collaborative and a productive relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives Act as the primary point of contact for issue escalation and resolution between the company and vendor. Collaborate with relevant teams to address and resolve service delivery issues in a timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development teams on problem management Deliver reliable IT services including service desk and AV support. Co-ordinate supplier delivery to ensure that IT Services are delivered with minimal avoidable disruption Ensure that appropriate external and internal SLA/OLAs are achieved and aligned between services Monitor and report on the overall performance of services Work with the business and other IT teams to identify and manage service improvement activities Responsibility for IT vendor and licensing management processes and CSIP Owner of the major incident process, ensuring coordination of resolving parties (internal and external), effective communication to internal stakeholders, and post incident reviews Education, Training and Certification Batchelors degree ITIL Certification Agile Methodologies Experience 5 years IT experience with 3 years in an adjacent or similar function including Proven experience of managing in multi-sourced environments, exposure to SIAM type implementations an advantage Proven experience of IT asset management including software asset management Proven experience in identifying and improving IT team processes Skills and key behaviours Knowledge of ITIL processes and best practices (knowledge of ITILv4 an advantage) Strong analytical and numerical ability Capable and confident communicator, written and verbal, able to influence and manage stakeholders at all levels People oriented, leads by example, and motivates others to fully engage and to work collaboratively Encourages diversity of thought, recognising contributions and concerns from team members of all backgrounds Empathises with user and stakeholder frustrations, capable of dealing with people in a calm, professional and effective manner Self-starter who will actively seek out innovative opportunities to deliver value, whilst ensuring alignment to the overall IT strategy and priorities Commercial approach, ensuring that services and capabilities deliver maximum value Ambitious and energetic with the desire to bring their own ideas to fruition
May 02, 2024
Full time
The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery of contract. CV MUST HAVE FOR CONSIDERATION: You must have demonstrable experience of working closely with MSP's and ideally showing the work with a small to medium sized MSP. Please also share examples of where you have problem solved with these organisations to achieve positive outcomes. This is a Hybrid role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality improvement. The company culture is excellent and you can take advantage of small things like finishing at lunchtime of Fridays during summer or enjoy time off with the family as the company closes between Christmas and New Years and it does not come out of your 25 days leave. The spec below The IT Service Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves as a liaison between the company and its vendor, fostering collaborative and a productive relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives Act as the primary point of contact for issue escalation and resolution between the company and vendor. Collaborate with relevant teams to address and resolve service delivery issues in a timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development teams on problem management Deliver reliable IT services including service desk and AV support. Co-ordinate supplier delivery to ensure that IT Services are delivered with minimal avoidable disruption Ensure that appropriate external and internal SLA/OLAs are achieved and aligned between services Monitor and report on the overall performance of services Work with the business and other IT teams to identify and manage service improvement activities Responsibility for IT vendor and licensing management processes and CSIP Owner of the major incident process, ensuring coordination of resolving parties (internal and external), effective communication to internal stakeholders, and post incident reviews Education, Training and Certification Batchelors degree ITIL Certification Agile Methodologies Experience 5 years IT experience with 3 years in an adjacent or similar function including Proven experience of managing in multi-sourced environments, exposure to SIAM type implementations an advantage Proven experience of IT asset management including software asset management Proven experience in identifying and improving IT team processes Skills and key behaviours Knowledge of ITIL processes and best practices (knowledge of ITILv4 an advantage) Strong analytical and numerical ability Capable and confident communicator, written and verbal, able to influence and manage stakeholders at all levels People oriented, leads by example, and motivates others to fully engage and to work collaboratively Encourages diversity of thought, recognising contributions and concerns from team members of all backgrounds Empathises with user and stakeholder frustrations, capable of dealing with people in a calm, professional and effective manner Self-starter who will actively seek out innovative opportunities to deliver value, whilst ensuring alignment to the overall IT strategy and priorities Commercial approach, ensuring that services and capabilities deliver maximum value Ambitious and energetic with the desire to bring their own ideas to fruition
We're hiring! Aon's Pensions Trustee team are currently recruiting Senior Actuarial Consultants across the country (work location is flexible). Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Your impact as a Trustee Actuarial Consultant: Advising clients on strategic pensions issues, including valuations and funding negotiations, integrated risk management, risk settlement projects, PPF levy management, member options Leading day-to-day relationships with certain clients, with accountability for developing those relationships, for example through introducing additional services Supporting Partners/Principals in serving larger clients and developing those relationships Directing/project managing large projects, including valuations and factor reviews Taking overall responsibility for quality of technical work delivered to clients, including reviewing work from the calculation support team as required Networking within the local market Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company The role would also offer the flexibility to develop relationships with prospective clients and be involved in national thought leadership How this opportunity is different Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application Skills and experience that will lead to success Qualified actuary, with extensive post-qualification experience Track record in ideally leading day-to-day client relationships and supporting Partners/Principals with larger clients Relevant industry experience (retirement/pensions) and consulting experience coupled with sound technical capability Strong communication and interpersonal skills, and comfortable in leading discussions with trustees and pensions managers Self-motivating and ambitious Able to encourage and develop other colleagues, and work well within diverse teams Whilst having an eye for detail, also capable in advising at a strategic level How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 02, 2024
Full time
We're hiring! Aon's Pensions Trustee team are currently recruiting Senior Actuarial Consultants across the country (work location is flexible). Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Your impact as a Trustee Actuarial Consultant: Advising clients on strategic pensions issues, including valuations and funding negotiations, integrated risk management, risk settlement projects, PPF levy management, member options Leading day-to-day relationships with certain clients, with accountability for developing those relationships, for example through introducing additional services Supporting Partners/Principals in serving larger clients and developing those relationships Directing/project managing large projects, including valuations and factor reviews Taking overall responsibility for quality of technical work delivered to clients, including reviewing work from the calculation support team as required Networking within the local market Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company The role would also offer the flexibility to develop relationships with prospective clients and be involved in national thought leadership How this opportunity is different Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application Skills and experience that will lead to success Qualified actuary, with extensive post-qualification experience Track record in ideally leading day-to-day client relationships and supporting Partners/Principals with larger clients Relevant industry experience (retirement/pensions) and consulting experience coupled with sound technical capability Strong communication and interpersonal skills, and comfortable in leading discussions with trustees and pensions managers Self-motivating and ambitious Able to encourage and develop other colleagues, and work well within diverse teams Whilst having an eye for detail, also capable in advising at a strategic level How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
We are currently looking for a Polish speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent Polish and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both Polish and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in Polish to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to de-escalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.
May 02, 2024
Full time
We are currently looking for a Polish speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent Polish and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both Polish and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in Polish to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to de-escalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.
Set quality standards and deliver continuous improvement: Maintain up to date, detailed knowledge of relevant legislation and regulatory guidance Undertake service visits, identifying any areas of concern and setting out actions required to rectify Implement continuous improvement methods to constantly improve service delivery Help Branch Manager Prepare for inspections by statutory bodies Seek and man click apply for full job details
May 02, 2024
Full time
Set quality standards and deliver continuous improvement: Maintain up to date, detailed knowledge of relevant legislation and regulatory guidance Undertake service visits, identifying any areas of concern and setting out actions required to rectify Implement continuous improvement methods to constantly improve service delivery Help Branch Manager Prepare for inspections by statutory bodies Seek and man click apply for full job details
Job Opportunity: iOS Developer Position: iOS Developer Location: Based near central Leicester, or working remotely Employment Type: Full-time (40 hours per week) Salary: £24,000-£30,000 Dependent on Experience and Skill Level About Us: We are a growing business, with existing customers and a proven track record in the industry. Our in-house construction management app has been established for 4-5 years and has the potential to become one of the leading apps for site management. Led by a dedicated technical manager, we offer an exciting opportunity to join a dynamic team with prospects for personal and professional growth. Responsibilities: Assist in the development of our in-house construction management app for iOS. Write code, develop new features, and implement bug fixes. Respond promptly to issues with the app and provide solutions. Ability to work on web code or Android development is advantageous. Collaborate with the technical manager and other team members to ensure project success. May have the opportunity to work on other innovative products in the future. Requirements: Proficiency in iOS development, with experience in Swift and Xcode. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Eagerness to learn and grow with the business. Experience with web development or Android development is a plus. Excellent communication skills. Perks and Benefits: Opportunity for personal and professional development. Work in a dynamic and innovative environment. Collaborate with an outsourced development team for backup and support when needed. If you're passionate about iOS development and eager to contribute to the success of our growing business, we'd love to hear from you. Join us in shaping the future of construction management technology. Apply now!
May 02, 2024
Full time
Job Opportunity: iOS Developer Position: iOS Developer Location: Based near central Leicester, or working remotely Employment Type: Full-time (40 hours per week) Salary: £24,000-£30,000 Dependent on Experience and Skill Level About Us: We are a growing business, with existing customers and a proven track record in the industry. Our in-house construction management app has been established for 4-5 years and has the potential to become one of the leading apps for site management. Led by a dedicated technical manager, we offer an exciting opportunity to join a dynamic team with prospects for personal and professional growth. Responsibilities: Assist in the development of our in-house construction management app for iOS. Write code, develop new features, and implement bug fixes. Respond promptly to issues with the app and provide solutions. Ability to work on web code or Android development is advantageous. Collaborate with the technical manager and other team members to ensure project success. May have the opportunity to work on other innovative products in the future. Requirements: Proficiency in iOS development, with experience in Swift and Xcode. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Eagerness to learn and grow with the business. Experience with web development or Android development is a plus. Excellent communication skills. Perks and Benefits: Opportunity for personal and professional development. Work in a dynamic and innovative environment. Collaborate with an outsourced development team for backup and support when needed. If you're passionate about iOS development and eager to contribute to the success of our growing business, we'd love to hear from you. Join us in shaping the future of construction management technology. Apply now!
Account manager (SLA & SSP) Location: Brussels, Belgium (Onsite) Contract duration: to the end of Dec 2024 Must have SC/DV or NATO level security clearances Support the Branch Chief and other Principal Account Managers (PAMs) in managing the portfolio of services assigned to Service Level Agreement and Service Support Package Account Management (SSAM) Branch; Act as the AM in addressing request from spo click apply for full job details
May 02, 2024
Contractor
Account manager (SLA & SSP) Location: Brussels, Belgium (Onsite) Contract duration: to the end of Dec 2024 Must have SC/DV or NATO level security clearances Support the Branch Chief and other Principal Account Managers (PAMs) in managing the portfolio of services assigned to Service Level Agreement and Service Support Package Account Management (SSAM) Branch; Act as the AM in addressing request from spo click apply for full job details
British Sugar is a home-grown success story and one of the most efficient and competitive beet processers in the world. Around 3,500 farmers based in East Anglia and the East Midlands supply our four advanced manufacturing sites with eight million tonnes of sugar beet every year. We, in turn, make this in to over 1 million tonnes of sugar, serving customers across the UK, Ireland and increasingly growing commercially in the EU and world sugar markets. Salary Range 70,000 - 80,000 Core Accountabilities Own the project(s) business case to ensure that the business drivers and value is clearly defined and aligned with the site strategic plan. Explore that all possible options for the project are rigorously analysed, such that the alternatives are well understood. Develop and manage a robust project schedule based on the stage-gate process to facilitate effective financial and commercial project management which creates and levers business value. Manage the adherence to project governance procedures and processes to ensure that the appropriate management controls are in place so that projects are successful. Carry out an appropriate risk management process to ensure that foreseeable significant risks are identified and managed. Provide health and safety (H&S) leadership for the project team(s) and assume responsibility for all aspects of H&S associated with the project(s). Lead by example in role-modelling the British Sugar Values. Skills, Knowledge & Competencies APMP Certificate in Project Management (or equivalent) Understanding of capital system Experience of delivering capital projects NEBOSH General Certificate in Health & Safety and Construction Certificate Knowledge of industry standard contract forms. Excellent communication skills Strong IT skills Driven with a desire to achieve Works on own initiative and ability to work as part of a team
May 02, 2024
Full time
British Sugar is a home-grown success story and one of the most efficient and competitive beet processers in the world. Around 3,500 farmers based in East Anglia and the East Midlands supply our four advanced manufacturing sites with eight million tonnes of sugar beet every year. We, in turn, make this in to over 1 million tonnes of sugar, serving customers across the UK, Ireland and increasingly growing commercially in the EU and world sugar markets. Salary Range 70,000 - 80,000 Core Accountabilities Own the project(s) business case to ensure that the business drivers and value is clearly defined and aligned with the site strategic plan. Explore that all possible options for the project are rigorously analysed, such that the alternatives are well understood. Develop and manage a robust project schedule based on the stage-gate process to facilitate effective financial and commercial project management which creates and levers business value. Manage the adherence to project governance procedures and processes to ensure that the appropriate management controls are in place so that projects are successful. Carry out an appropriate risk management process to ensure that foreseeable significant risks are identified and managed. Provide health and safety (H&S) leadership for the project team(s) and assume responsibility for all aspects of H&S associated with the project(s). Lead by example in role-modelling the British Sugar Values. Skills, Knowledge & Competencies APMP Certificate in Project Management (or equivalent) Understanding of capital system Experience of delivering capital projects NEBOSH General Certificate in Health & Safety and Construction Certificate Knowledge of industry standard contract forms. Excellent communication skills Strong IT skills Driven with a desire to achieve Works on own initiative and ability to work as part of a team
IT Systems Manager - 40-45K - York An established client of ours in the professional services sector are looking for an IT Systems Manager to join their internal IT department, on a permanent basis. The successful candidate will deliver the user desktop and mobile device experience. They will work closely with the rest of the IT team to ensure that efficient and clearly documented processes are used consistently across the Company. This is an site-based role in York, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to work with some of the latest technologies and develop your IT skills further. Role Responsibilities: Deliver the user desktop and mobile device experience. Ensure that efficient and clearly documented processes are used consistently. Networking Managing IT solutions in an enterprise environment Leadership skills Infrastructure Management This is an excellent opportunity for an enthusiastic and passionate IT Systems Manager to join a successful organisation, learning and developing skills. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
IT Systems Manager - 40-45K - York An established client of ours in the professional services sector are looking for an IT Systems Manager to join their internal IT department, on a permanent basis. The successful candidate will deliver the user desktop and mobile device experience. They will work closely with the rest of the IT team to ensure that efficient and clearly documented processes are used consistently across the Company. This is an site-based role in York, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to work with some of the latest technologies and develop your IT skills further. Role Responsibilities: Deliver the user desktop and mobile device experience. Ensure that efficient and clearly documented processes are used consistently. Networking Managing IT solutions in an enterprise environment Leadership skills Infrastructure Management This is an excellent opportunity for an enthusiastic and passionate IT Systems Manager to join a successful organisation, learning and developing skills. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
HR Advisor (Employee Relations) Reports to: HR Manager Location: Tottenham area Salary: Up to 40,000 + Benefits Type: 37 hours per week Dovetail and Slate are recruiting on behalf of a leading education provider based in Tottenham. This is a HYBRID ROLE - 2 days from home Role Purpose Collaborate with a team to deliver HR advice and support to line managers and employees throughout the employee life cycle, with a particular emphasis on employee relations. Main Duties Coach and assist line managers with employee relations matters such as absence and performance management, grievances, disciplinaries, and probation cases. Advise employees and managers on service terms, employment policies, and procedures. Coordinate with HR colleagues to ensure payroll changes are communicated and processed. Assist the HR Manager with training delivery for line managers and support management development activities. Attend meetings with managers in your assigned business area to discuss casework progress and identify issues or trends. Take meeting notes for investigations, hearings, and appeals. Participate in recruitment panels as needed. Requirements Experience in handling ER cases, such as sickness, grievances, disciplinary issues etc. Skilled in coaching and guiding line managers in staff management and change management. CIPD Qualified Level 5 (Desired) Able to pass a DBS check Excellent level of digital literacy Good organisation, planning, multitasking and time management skills Ability to work to tight deadlines and work under pressure If this role is of interest, please send your CV through to James Grace at Dovetail & Slate. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
May 02, 2024
Full time
HR Advisor (Employee Relations) Reports to: HR Manager Location: Tottenham area Salary: Up to 40,000 + Benefits Type: 37 hours per week Dovetail and Slate are recruiting on behalf of a leading education provider based in Tottenham. This is a HYBRID ROLE - 2 days from home Role Purpose Collaborate with a team to deliver HR advice and support to line managers and employees throughout the employee life cycle, with a particular emphasis on employee relations. Main Duties Coach and assist line managers with employee relations matters such as absence and performance management, grievances, disciplinaries, and probation cases. Advise employees and managers on service terms, employment policies, and procedures. Coordinate with HR colleagues to ensure payroll changes are communicated and processed. Assist the HR Manager with training delivery for line managers and support management development activities. Attend meetings with managers in your assigned business area to discuss casework progress and identify issues or trends. Take meeting notes for investigations, hearings, and appeals. Participate in recruitment panels as needed. Requirements Experience in handling ER cases, such as sickness, grievances, disciplinary issues etc. Skilled in coaching and guiding line managers in staff management and change management. CIPD Qualified Level 5 (Desired) Able to pass a DBS check Excellent level of digital literacy Good organisation, planning, multitasking and time management skills Ability to work to tight deadlines and work under pressure If this role is of interest, please send your CV through to James Grace at Dovetail & Slate. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Cedar is currently partnered with private equity backed technology and infrastructure business to secure an Interim Group Reporting Manager. The role is a 3-6-month contract, paying a day rate between (Apply online only) per day. The Company This rapidly growing private equity-backed infrastructure business based in London, has developed at an enviable pace in recent years. With a focus on delivering exceptional service and innovative solutions, they are at the forefront of their industry. The Role As Interim Group Reporting Manager, you'll oversee the preparation of annual consolidated financial statements under IFRS and standalone statements for overseas subsidiaries. You'll drive reporting excellence, collaborate globally, manage intercompany transactions, and ensure financial integrity through precise journal entries. Additionally, you'll lead interactions with auditors, research new standards, advise on IFRS application, develop accounting policies, and spearhead internal control implementation, ensuring accurate technical reporting and alignment with IFRS principles. Lead the meticulous preparation of annual consolidated statutory financial statements under IFRS, ensuring precision and compliance. Drive excellence in monthly and quarterly consolidated financial schedules under IFRS for internal and shareholder reporting. Collaborate seamlessly with financial reporting teams globally, ensuring timely and accurate information flow. Play a key role in collaborating with external auditors, efficiently resolving audit queries. Prepare monthly and annual consolidated financial statements in accordance with IFRS. Ensure precise technical reporting, including income statements, balance sheets, and cash flow statements, while adhering to IFRS principles. Develop accounting policies, procedures, and position papers. Play a pivotal role in project teams during acquisitions and significant transactions, ensuring financial due diligence and reporting alignment. Spearhead the creation, implementation, and documentation of robust internal controls within financial reporting and group accounting. Your Profile You will ideally have: A formal accountancy qualification (e.g. ACA/CIMA/CA). Previous experience within a technical reporting role within a Group environment. Strong knowledge of IFRS. Prior experience in an interim / contract role would be beneficial but not necessary. The rate of (Apply online only) per day represents a fair value, or logical increase on your previous salary or day rate. Compensation & Benefits As well as the day rate of (Apply online only) per day, this contract role as Interim Group Reporting Manager, offers the chance to join a dynamic, and rapidly expanding business, with exposure to some of the best industry minds in their market. The company has a very forward-thinking, dynamic approach, adapting to new ideas and embracing innovation. Their Central London office is accessible from multiple transport hubs. They are attending the office usually around 2-3 times per week. They are a highly collaborative, collegiate environment, that rewards success.
May 02, 2024
Contractor
Cedar is currently partnered with private equity backed technology and infrastructure business to secure an Interim Group Reporting Manager. The role is a 3-6-month contract, paying a day rate between (Apply online only) per day. The Company This rapidly growing private equity-backed infrastructure business based in London, has developed at an enviable pace in recent years. With a focus on delivering exceptional service and innovative solutions, they are at the forefront of their industry. The Role As Interim Group Reporting Manager, you'll oversee the preparation of annual consolidated financial statements under IFRS and standalone statements for overseas subsidiaries. You'll drive reporting excellence, collaborate globally, manage intercompany transactions, and ensure financial integrity through precise journal entries. Additionally, you'll lead interactions with auditors, research new standards, advise on IFRS application, develop accounting policies, and spearhead internal control implementation, ensuring accurate technical reporting and alignment with IFRS principles. Lead the meticulous preparation of annual consolidated statutory financial statements under IFRS, ensuring precision and compliance. Drive excellence in monthly and quarterly consolidated financial schedules under IFRS for internal and shareholder reporting. Collaborate seamlessly with financial reporting teams globally, ensuring timely and accurate information flow. Play a key role in collaborating with external auditors, efficiently resolving audit queries. Prepare monthly and annual consolidated financial statements in accordance with IFRS. Ensure precise technical reporting, including income statements, balance sheets, and cash flow statements, while adhering to IFRS principles. Develop accounting policies, procedures, and position papers. Play a pivotal role in project teams during acquisitions and significant transactions, ensuring financial due diligence and reporting alignment. Spearhead the creation, implementation, and documentation of robust internal controls within financial reporting and group accounting. Your Profile You will ideally have: A formal accountancy qualification (e.g. ACA/CIMA/CA). Previous experience within a technical reporting role within a Group environment. Strong knowledge of IFRS. Prior experience in an interim / contract role would be beneficial but not necessary. The rate of (Apply online only) per day represents a fair value, or logical increase on your previous salary or day rate. Compensation & Benefits As well as the day rate of (Apply online only) per day, this contract role as Interim Group Reporting Manager, offers the chance to join a dynamic, and rapidly expanding business, with exposure to some of the best industry minds in their market. The company has a very forward-thinking, dynamic approach, adapting to new ideas and embracing innovation. Their Central London office is accessible from multiple transport hubs. They are attending the office usually around 2-3 times per week. They are a highly collaborative, collegiate environment, that rewards success.
Pharmacist: Job description Job Title: Clinical Pharmacist Location: Nightingale Hospital, 11-19 Lisson Grove, Marylebone, London NW1 6SH Department: Pharmacy Working hours: Full time hours Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application. About us Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years' experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe. About the role: Pharmacist We're looking for a dynamic pharmacist to join our busy on-site hospital pharmacy. Reporting directly to the pharmacy manager, the post-holder will be required to dispense prescribed medication and provide general advice for Nightingale Hospital patients. This key department is required to work collaboratively with treating consultant psychiatrists and other members of clinical staff. Position in organisation Reports to the Pharmacy Manager Liaises with other departments Key tasks/Scope of the role Main Duties Communication Quality Training & Development Health & Safety Other Duties and responsibilities Main Duties Maintaining superb clinical standards in pharmacy. Providing medicines information assistance to consultants. Providing an excellent level of customer service to all patients. Contributing to excellent level of record keeping. Contributing to care of controlled drug storage in pharmacy and hospital Ensuring that practice within the pharmacy is in line with latest guidelines. Aiding the pharmacy manager with all daily running's of the pharmacy. To promote a positive image of Nightingale hospital company values. Communication Regular communication with the pharmacy manager to maintain the highest standards of practice in the pharmacy. Excellent level of communication required for dealing with patients and colleagues. Contribution of excellent team dynamic in the pharmacy. Liaising with colleagues to promote a cohesive provision of services. Training and Development Support the Pharmacy Manager in ensuring mandatory training is complete, including e-learning and breakaway training Regular performance reviews and carrying out annual appraisals. Health and Safety Report any health and safety issues to the Pharmacy Manager that impacts on the immediate work environment or patient areas. Be aware of any health and safety policies and procedures relating to the job and use of equipment. Be aware of the fire procedure relating to the area and carry the fire alarm key. Who we're looking for Essential Desirable Education/Qualifications MPharm or equivalent Work experience Minimum two years working within mental health Skills, knowledge and aptitude Ability to multitask, high level of clinical expertise specialist in mental health medicine. In-depth knowledge of psychotropic medicines. Excellent manner with patients and ability to work cohesively in a small team. Impact on others Able to appropriately and effectively use a range of communication approaches to inform, influence or persuade people Demonstrates tact and sensitivity Requirements GPhC registered pharmacist _Nightingale Hospital reserves the right to vary these duties from time to time or require the job holder to undertake additional duties within their general scope of qualifications, skills and experience._ Company benefits Requirements for all staff Health and safety: It is the responsibility of all employees to work together to achieve a safe environment, and to take reasonable care of themselves and others. Of particular importance is reporting all potential risks, incidents and complaints. Specific individual responsibilities for health and safety will be outlined under key responsibilities for the post. Equality and diversity: It is the responsibility of all employees to support the vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment. All employees have the right to be treated with dignity and respect at work, and the Hospital will do all it can to ensure this happens through the implementation of and compliance with Equality & Diversity Policies. Confidentiality: In the course of your employment employees will have access to confidential information of a personal and/or clinical nature, including information relating to the hospital patients, employees and other parties. Such information must not be used for the employees' personal benefit, nor disclosed to other persons without consent of the party concerned unless required by law to do so. This applies both during and after the termination of employment. Any breach of confidentiality during employment may be regarded as serious misconduct and could lead to summary dismissal. Performance appraisal and development: The hospital is committed to providing a high-quality service through the effective management and development of its employees. All employees should be dedicated to providing a quality service and Performance Appraisal is of assistance to both employees and managers in allowing comparison between the standards achieved with the standards expected. Appropriate measures can be agreed, and any deficiencies rectified through identification and delivery of personal development needs. In addition to the continuous cycle of performance management, of a formal and informal nature, all employees will receive a formal appraisal of their work, development needs and a review of their thoughts and aspirations on an annual basis. Statutory and mandatory training: It is the responsibility of the individual employee to ensure that all required statutory and mandatory training is undertaken as necessary. Safeguarding children and vulnerable adults: This is a regulated position and the post holder will be subject to an enhanced Disclosure & Barring Service check upon appointment, and every 5 years thereafter. We are committed to safeguarding children, young people and vulnerable adults within our care. Employees are accountable to ensure that they know how to respond when they are concerned for the safety of a child, young person or vulnerable adult. We will support employees in this process by providing training, support and advice. The hospital has a safeguarding lead who can be contacted for guidance and can provide safeguarding supervision. The hospital works in partnership with key agencies to protect children, young people and vulnerable adults. For children, employees should be aware of their responsibilities detailed in the '4 Local Safeguarding Children Boards Child Protection Procedures' and for vulnerable adults in the Safeguarding Adults Policy. Infection Prevention Control: The hospital has designated the prevention and control of infection and the full implantation of the Code of Practice (2008) as a core component in the organisations clinical governance, managing risk and patient safety programmes. All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff all procedures involving aseptic technique, be aware of and follow Infection Control guidelines and procedures relevant to their work, participate in mandatory training and annual updates. Protecting patients from infection is everyone's responsibility. Rehabilitation of Offenders Act 1974: This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are 'spent' must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process. Data protection: As an employer, the hospital needs to keep information about all employees for purposes connected with their employment. The type of information held includes information for payroll purposes, references, contact names and addresses and records relating to employment. These uses are covered by our notification with the Information Commissioners Office under the Data Protection Act 1998. The information which is held will be for management and administrative use only, but the hospital may need to disclose some information we hold about employees to relevant third parties (e.g. Inland Revenue). Records management and quality: Employees are legally responsible for all records that they gather, create or use as part of their work and they remain the property of the hospital. This includes patient, financial, personal and administrative records, whether paper based or on computers . click apply for full job details
May 02, 2024
Full time
Pharmacist: Job description Job Title: Clinical Pharmacist Location: Nightingale Hospital, 11-19 Lisson Grove, Marylebone, London NW1 6SH Department: Pharmacy Working hours: Full time hours Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application. About us Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years' experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe. About the role: Pharmacist We're looking for a dynamic pharmacist to join our busy on-site hospital pharmacy. Reporting directly to the pharmacy manager, the post-holder will be required to dispense prescribed medication and provide general advice for Nightingale Hospital patients. This key department is required to work collaboratively with treating consultant psychiatrists and other members of clinical staff. Position in organisation Reports to the Pharmacy Manager Liaises with other departments Key tasks/Scope of the role Main Duties Communication Quality Training & Development Health & Safety Other Duties and responsibilities Main Duties Maintaining superb clinical standards in pharmacy. Providing medicines information assistance to consultants. Providing an excellent level of customer service to all patients. Contributing to excellent level of record keeping. Contributing to care of controlled drug storage in pharmacy and hospital Ensuring that practice within the pharmacy is in line with latest guidelines. Aiding the pharmacy manager with all daily running's of the pharmacy. To promote a positive image of Nightingale hospital company values. Communication Regular communication with the pharmacy manager to maintain the highest standards of practice in the pharmacy. Excellent level of communication required for dealing with patients and colleagues. Contribution of excellent team dynamic in the pharmacy. Liaising with colleagues to promote a cohesive provision of services. Training and Development Support the Pharmacy Manager in ensuring mandatory training is complete, including e-learning and breakaway training Regular performance reviews and carrying out annual appraisals. Health and Safety Report any health and safety issues to the Pharmacy Manager that impacts on the immediate work environment or patient areas. Be aware of any health and safety policies and procedures relating to the job and use of equipment. Be aware of the fire procedure relating to the area and carry the fire alarm key. Who we're looking for Essential Desirable Education/Qualifications MPharm or equivalent Work experience Minimum two years working within mental health Skills, knowledge and aptitude Ability to multitask, high level of clinical expertise specialist in mental health medicine. In-depth knowledge of psychotropic medicines. Excellent manner with patients and ability to work cohesively in a small team. Impact on others Able to appropriately and effectively use a range of communication approaches to inform, influence or persuade people Demonstrates tact and sensitivity Requirements GPhC registered pharmacist _Nightingale Hospital reserves the right to vary these duties from time to time or require the job holder to undertake additional duties within their general scope of qualifications, skills and experience._ Company benefits Requirements for all staff Health and safety: It is the responsibility of all employees to work together to achieve a safe environment, and to take reasonable care of themselves and others. Of particular importance is reporting all potential risks, incidents and complaints. Specific individual responsibilities for health and safety will be outlined under key responsibilities for the post. Equality and diversity: It is the responsibility of all employees to support the vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment. All employees have the right to be treated with dignity and respect at work, and the Hospital will do all it can to ensure this happens through the implementation of and compliance with Equality & Diversity Policies. Confidentiality: In the course of your employment employees will have access to confidential information of a personal and/or clinical nature, including information relating to the hospital patients, employees and other parties. Such information must not be used for the employees' personal benefit, nor disclosed to other persons without consent of the party concerned unless required by law to do so. This applies both during and after the termination of employment. Any breach of confidentiality during employment may be regarded as serious misconduct and could lead to summary dismissal. Performance appraisal and development: The hospital is committed to providing a high-quality service through the effective management and development of its employees. All employees should be dedicated to providing a quality service and Performance Appraisal is of assistance to both employees and managers in allowing comparison between the standards achieved with the standards expected. Appropriate measures can be agreed, and any deficiencies rectified through identification and delivery of personal development needs. In addition to the continuous cycle of performance management, of a formal and informal nature, all employees will receive a formal appraisal of their work, development needs and a review of their thoughts and aspirations on an annual basis. Statutory and mandatory training: It is the responsibility of the individual employee to ensure that all required statutory and mandatory training is undertaken as necessary. Safeguarding children and vulnerable adults: This is a regulated position and the post holder will be subject to an enhanced Disclosure & Barring Service check upon appointment, and every 5 years thereafter. We are committed to safeguarding children, young people and vulnerable adults within our care. Employees are accountable to ensure that they know how to respond when they are concerned for the safety of a child, young person or vulnerable adult. We will support employees in this process by providing training, support and advice. The hospital has a safeguarding lead who can be contacted for guidance and can provide safeguarding supervision. The hospital works in partnership with key agencies to protect children, young people and vulnerable adults. For children, employees should be aware of their responsibilities detailed in the '4 Local Safeguarding Children Boards Child Protection Procedures' and for vulnerable adults in the Safeguarding Adults Policy. Infection Prevention Control: The hospital has designated the prevention and control of infection and the full implantation of the Code of Practice (2008) as a core component in the organisations clinical governance, managing risk and patient safety programmes. All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff all procedures involving aseptic technique, be aware of and follow Infection Control guidelines and procedures relevant to their work, participate in mandatory training and annual updates. Protecting patients from infection is everyone's responsibility. Rehabilitation of Offenders Act 1974: This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are 'spent' must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process. Data protection: As an employer, the hospital needs to keep information about all employees for purposes connected with their employment. The type of information held includes information for payroll purposes, references, contact names and addresses and records relating to employment. These uses are covered by our notification with the Information Commissioners Office under the Data Protection Act 1998. The information which is held will be for management and administrative use only, but the hospital may need to disclose some information we hold about employees to relevant third parties (e.g. Inland Revenue). Records management and quality: Employees are legally responsible for all records that they gather, create or use as part of their work and they remain the property of the hospital. This includes patient, financial, personal and administrative records, whether paper based or on computers . click apply for full job details
Account Manager Up to 28,000 per annum (depending on experience) + bonus + benefits Devizes, Wiltshire Permanent Do you have previous account management/customer service experience? Would you love to join a well-respected and market leading company in Devizes? If so, then we would love to hear from you! Our prestigious client is currently requiring an experienced Internal Account Manager to join their hardworking and growing team in Devizes. You will be providing a first-class service experience to both customers and suppliers, ensuring all parties are kept informed. Key Responsibilities: Respond to telephone and email queries Update customers on their orders Partner closely with Area Sales Manager Proactively build relationships with designated retailers Update and maintain the in-house CRM Upsell/cross-sell products General administration Person specification: Previous account management/customer service experience Professional and polite manner Work well under pressure Excellent verbal and written communication skills Methodical, logical, and organised approach Sound knowledge of Microsoft Office Hours of work will be Monday to Friday 8am - 5pm and there is free on-site parking for staff. The successful candidate will be joining a dedicated team where you will receive excellent training and support, but also the opportunity to become an integral part of the team. Due to the client's location, having your own transport would be beneficial. CMD Recruitment endeavours to respond to all applicants via email or phone to inform you of the outcome of your application. Rest assured you will be fully supported throughout the process.
May 02, 2024
Full time
Account Manager Up to 28,000 per annum (depending on experience) + bonus + benefits Devizes, Wiltshire Permanent Do you have previous account management/customer service experience? Would you love to join a well-respected and market leading company in Devizes? If so, then we would love to hear from you! Our prestigious client is currently requiring an experienced Internal Account Manager to join their hardworking and growing team in Devizes. You will be providing a first-class service experience to both customers and suppliers, ensuring all parties are kept informed. Key Responsibilities: Respond to telephone and email queries Update customers on their orders Partner closely with Area Sales Manager Proactively build relationships with designated retailers Update and maintain the in-house CRM Upsell/cross-sell products General administration Person specification: Previous account management/customer service experience Professional and polite manner Work well under pressure Excellent verbal and written communication skills Methodical, logical, and organised approach Sound knowledge of Microsoft Office Hours of work will be Monday to Friday 8am - 5pm and there is free on-site parking for staff. The successful candidate will be joining a dedicated team where you will receive excellent training and support, but also the opportunity to become an integral part of the team. Due to the client's location, having your own transport would be beneficial. CMD Recruitment endeavours to respond to all applicants via email or phone to inform you of the outcome of your application. Rest assured you will be fully supported throughout the process.
Travel Branch Manager Stoke on Trent Hanford £25k to £28k pa Our client an independent award winning travel agent is looking to recruit an experienced Travel Branch Manager to join a busy branch within Stoke on Trent. Main Purpose of the Travel Branch Manager: To be responsible for the day to day running of the branch, ensuring the company minimum standards are maintained, that the branch appearance click apply for full job details
May 02, 2024
Full time
Travel Branch Manager Stoke on Trent Hanford £25k to £28k pa Our client an independent award winning travel agent is looking to recruit an experienced Travel Branch Manager to join a busy branch within Stoke on Trent. Main Purpose of the Travel Branch Manager: To be responsible for the day to day running of the branch, ensuring the company minimum standards are maintained, that the branch appearance click apply for full job details
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 32,000 dependent on experience, as well as a 1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 02, 2024
Full time
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 32,000 dependent on experience, as well as a 1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco Recruitment are currently recruiting for on behalf of our client, a HR Advisor to join a successful organisation based in Preston. Job Overview: Provide an efficient administration support service to the HR Department and all stakeholders across the business. Main Duties and Responsibilities Support all internal and external HR related inquiries and requests. Maintain and update employee records. Assist with end-to-end recruitment process including advertisement, shortlisting, assisting with interviews, inductions, and general administration. Act as primary contact and subject expert on all aspects of the company's digital HR system. In conjunction with HR Manager, identify and implement strategies relating to employee engagement, reward, and recognition, benefits etc. Assist with implementation and administration of performance management cycle, ensuring organisational compliance. Work alongside Strategic Operations Manager to implement organisational culture change. Report on a variety of HR data. Undertake return to work interviews for Production staff. Provide professional, reliable, and consistent information, advice and support to senior management on a variety of HR issues. Conduct and support investigations as required in line with ACAS guidelines, escalating issues as appropriate. Support disciplinary and grievance procedures in line with ACAS guidelines. Provide current best practices through the ongoing understanding of relevant legislation. Ensure effective training and development to ensure optimal functioning across the organisation. Maintain current knowledge of employment law and HR best practice. Knowledge, Experience & Qualifications CIPD Level 5 Diploma in Human Resource Management (or equivalent) Experience in a HR generalist role. Current knowledge of relevant employment legislation Broad stakeholder management experience and ability to influence at all levels. Competencies Proactive, forward-thinking approach. Excellent communication skills, with ability to build strong, positive working relationships with stakeholders across all levels of the business. Detail-oriented. Excellent administration and organisation skills, with ability to multi-task and prioritise workload. Strong computer literacy including Microsoft Office and experience working with a HRIS. Our client offers a competitive salary and excellent benefits package, free on-site parking and progression is also available within the business. Please apply now for immediate consideration. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
Adecco Recruitment are currently recruiting for on behalf of our client, a HR Advisor to join a successful organisation based in Preston. Job Overview: Provide an efficient administration support service to the HR Department and all stakeholders across the business. Main Duties and Responsibilities Support all internal and external HR related inquiries and requests. Maintain and update employee records. Assist with end-to-end recruitment process including advertisement, shortlisting, assisting with interviews, inductions, and general administration. Act as primary contact and subject expert on all aspects of the company's digital HR system. In conjunction with HR Manager, identify and implement strategies relating to employee engagement, reward, and recognition, benefits etc. Assist with implementation and administration of performance management cycle, ensuring organisational compliance. Work alongside Strategic Operations Manager to implement organisational culture change. Report on a variety of HR data. Undertake return to work interviews for Production staff. Provide professional, reliable, and consistent information, advice and support to senior management on a variety of HR issues. Conduct and support investigations as required in line with ACAS guidelines, escalating issues as appropriate. Support disciplinary and grievance procedures in line with ACAS guidelines. Provide current best practices through the ongoing understanding of relevant legislation. Ensure effective training and development to ensure optimal functioning across the organisation. Maintain current knowledge of employment law and HR best practice. Knowledge, Experience & Qualifications CIPD Level 5 Diploma in Human Resource Management (or equivalent) Experience in a HR generalist role. Current knowledge of relevant employment legislation Broad stakeholder management experience and ability to influence at all levels. Competencies Proactive, forward-thinking approach. Excellent communication skills, with ability to build strong, positive working relationships with stakeholders across all levels of the business. Detail-oriented. Excellent administration and organisation skills, with ability to multi-task and prioritise workload. Strong computer literacy including Microsoft Office and experience working with a HRIS. Our client offers a competitive salary and excellent benefits package, free on-site parking and progression is also available within the business. Please apply now for immediate consideration. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Pharmacist: Job description Job Title: Pharmacist (Band 8A - 8D) Location: Nightingale Hospital, 11-19 Lisson Grove, Marylebone, London NW1 6SH Department: Pharmacy Working hours: Full time hours Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application. About us Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years' experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe. About the role: Pharmacist We're looking for a dynamic pharmacist to join our busy on-site hospital pharmacy. Reporting directly to the pharmacy manager, the post-holder will be required to dispense prescribed medication and provide general advice for Nightingale Hospital patients. This key department is required to work collaboratively with treating consultant psychiatrists and other members of clinical staff. Position in organisation Reports to the Pharmacy Manager Liaises with other departments Key tasks/Scope of the role Main Duties Communication Quality Training & Development Health & Safety Other Duties and responsibilities Main Duties Maintaining superb clinical standards in pharmacy. Providing medicines information assistance to consultants. Providing an excellent level of customer service to all patients. Contributing to excellent level of record keeping. Contributing to care of controlled drug storage in pharmacy and hospital Ensuring that practice within the pharmacy is in line with latest guidelines. Aiding the pharmacy manager with all daily running's of the pharmacy. To promote a positive image of Nightingale hospital company values. Communication Regular communication with the pharmacy manager to maintain the highest standards of practice in the pharmacy. Excellent level of communication required for dealing with patients and colleagues. Contribution of excellent team dynamic in the pharmacy. Liaising with colleagues to promote a cohesive provision of services. Training and Development Support the Pharmacy Manager in ensuring mandatory training is complete, including e-learning and breakaway training Regular performance reviews and carrying out annual appraisals. Health and Safety Report any health and safety issues to the Pharmacy Manager that impacts on the immediate work environment or patient areas. Be aware of any health and safety policies and procedures relating to the job and use of equipment. Be aware of the fire procedure relating to the area and carry the fire alarm key. Who we're looking for Essential Desirable Education/Qualifications MPharm or equivalent Work experience Minimum two years working within mental health Skills, knowledge and aptitude Ability to multitask, high level of clinical expertise specialist in mental health medicine. In-depth knowledge of psychotropic medicines. Excellent manner with patients and ability to work cohesively in a small team. Impact on others Able to appropriately and effectively use a range of communication approaches to inform, influence or persuade people Demonstrates tact and sensitivity Requirements GPhC registered pharmacist _Nightingale Hospital reserves the right to vary these duties from time to time or require the job holder to undertake additional duties within their general scope of qualifications, skills and experience._ Company benefits Requirements for all staff Health and safety: It is the responsibility of all employees to work together to achieve a safe environment, and to take reasonable care of themselves and others. Of particular importance is reporting all potential risks, incidents and complaints. Specific individual responsibilities for health and safety will be outlined under key responsibilities for the post. Equality and diversity: It is the responsibility of all employees to support the vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment. All employees have the right to be treated with dignity and respect at work, and the Hospital will do all it can to ensure this happens through the implementation of and compliance with Equality & Diversity Policies. Confidentiality: In the course of your employment employees will have access to confidential information of a personal and/or clinical nature, including information relating to the hospital patients, employees and other parties. Such information must not be used for the employees' personal benefit, nor disclosed to other persons without consent of the party concerned unless required by law to do so. This applies both during and after the termination of employment. Any breach of confidentiality during employment may be regarded as serious misconduct and could lead to summary dismissal. Performance appraisal and development: The hospital is committed to providing a high-quality service through the effective management and development of its employees. All employees should be dedicated to providing a quality service and Performance Appraisal is of assistance to both employees and managers in allowing comparison between the standards achieved with the standards expected. Appropriate measures can be agreed, and any deficiencies rectified through identification and delivery of personal development needs. In addition to the continuous cycle of performance management, of a formal and informal nature, all employees will receive a formal appraisal of their work, development needs and a review of their thoughts and aspirations on an annual basis. Statutory and mandatory training: It is the responsibility of the individual employee to ensure that all required statutory and mandatory training is undertaken as necessary. Safeguarding children and vulnerable adults: This is a regulated position and the post holder will be subject to an enhanced Disclosure & Barring Service check upon appointment, and every 5 years thereafter. We are committed to safeguarding children, young people and vulnerable adults within our care. Employees are accountable to ensure that they know how to respond when they are concerned for the safety of a child, young person or vulnerable adult. We will support employees in this process by providing training, support and advice. The hospital has a safeguarding lead who can be contacted for guidance and can provide safeguarding supervision. The hospital works in partnership with key agencies to protect children, young people and vulnerable adults. For children, employees should be aware of their responsibilities detailed in the '4 Local Safeguarding Children Boards Child Protection Procedures' and for vulnerable adults in the Safeguarding Adults Policy. Infection Prevention Control: The hospital has designated the prevention and control of infection and the full implantation of the Code of Practice (2008) as a core component in the organisations clinical governance, managing risk and patient safety programmes. All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff all procedures involving aseptic technique, be aware of and follow Infection Control guidelines and procedures relevant to their work, participate in mandatory training and annual updates. Protecting patients from infection is everyone's responsibility. Rehabilitation of Offenders Act 1974: This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are 'spent' must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process. Data protection: As an employer, the hospital needs to keep information about all employees for purposes connected with their employment. The type of information held includes information for payroll purposes, references, contact names and addresses and records relating to employment. These uses are covered by our notification with the Information Commissioners Office under the Data Protection Act 1998. The information which is held will be for management and administrative use only, but the hospital may need to disclose some information we hold about employees to relevant third parties (e.g. Inland Revenue). Records management and quality: Employees are legally responsible for all records that they gather, create or use as part of their work and they remain the property of the hospital. This includes patient, financial, personal and administrative records, whether paper based or on computers . click apply for full job details
May 02, 2024
Full time
Pharmacist: Job description Job Title: Pharmacist (Band 8A - 8D) Location: Nightingale Hospital, 11-19 Lisson Grove, Marylebone, London NW1 6SH Department: Pharmacy Working hours: Full time hours Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application. About us Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years' experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe. About the role: Pharmacist We're looking for a dynamic pharmacist to join our busy on-site hospital pharmacy. Reporting directly to the pharmacy manager, the post-holder will be required to dispense prescribed medication and provide general advice for Nightingale Hospital patients. This key department is required to work collaboratively with treating consultant psychiatrists and other members of clinical staff. Position in organisation Reports to the Pharmacy Manager Liaises with other departments Key tasks/Scope of the role Main Duties Communication Quality Training & Development Health & Safety Other Duties and responsibilities Main Duties Maintaining superb clinical standards in pharmacy. Providing medicines information assistance to consultants. Providing an excellent level of customer service to all patients. Contributing to excellent level of record keeping. Contributing to care of controlled drug storage in pharmacy and hospital Ensuring that practice within the pharmacy is in line with latest guidelines. Aiding the pharmacy manager with all daily running's of the pharmacy. To promote a positive image of Nightingale hospital company values. Communication Regular communication with the pharmacy manager to maintain the highest standards of practice in the pharmacy. Excellent level of communication required for dealing with patients and colleagues. Contribution of excellent team dynamic in the pharmacy. Liaising with colleagues to promote a cohesive provision of services. Training and Development Support the Pharmacy Manager in ensuring mandatory training is complete, including e-learning and breakaway training Regular performance reviews and carrying out annual appraisals. Health and Safety Report any health and safety issues to the Pharmacy Manager that impacts on the immediate work environment or patient areas. Be aware of any health and safety policies and procedures relating to the job and use of equipment. Be aware of the fire procedure relating to the area and carry the fire alarm key. Who we're looking for Essential Desirable Education/Qualifications MPharm or equivalent Work experience Minimum two years working within mental health Skills, knowledge and aptitude Ability to multitask, high level of clinical expertise specialist in mental health medicine. In-depth knowledge of psychotropic medicines. Excellent manner with patients and ability to work cohesively in a small team. Impact on others Able to appropriately and effectively use a range of communication approaches to inform, influence or persuade people Demonstrates tact and sensitivity Requirements GPhC registered pharmacist _Nightingale Hospital reserves the right to vary these duties from time to time or require the job holder to undertake additional duties within their general scope of qualifications, skills and experience._ Company benefits Requirements for all staff Health and safety: It is the responsibility of all employees to work together to achieve a safe environment, and to take reasonable care of themselves and others. Of particular importance is reporting all potential risks, incidents and complaints. Specific individual responsibilities for health and safety will be outlined under key responsibilities for the post. Equality and diversity: It is the responsibility of all employees to support the vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment. All employees have the right to be treated with dignity and respect at work, and the Hospital will do all it can to ensure this happens through the implementation of and compliance with Equality & Diversity Policies. Confidentiality: In the course of your employment employees will have access to confidential information of a personal and/or clinical nature, including information relating to the hospital patients, employees and other parties. Such information must not be used for the employees' personal benefit, nor disclosed to other persons without consent of the party concerned unless required by law to do so. This applies both during and after the termination of employment. Any breach of confidentiality during employment may be regarded as serious misconduct and could lead to summary dismissal. Performance appraisal and development: The hospital is committed to providing a high-quality service through the effective management and development of its employees. All employees should be dedicated to providing a quality service and Performance Appraisal is of assistance to both employees and managers in allowing comparison between the standards achieved with the standards expected. Appropriate measures can be agreed, and any deficiencies rectified through identification and delivery of personal development needs. In addition to the continuous cycle of performance management, of a formal and informal nature, all employees will receive a formal appraisal of their work, development needs and a review of their thoughts and aspirations on an annual basis. Statutory and mandatory training: It is the responsibility of the individual employee to ensure that all required statutory and mandatory training is undertaken as necessary. Safeguarding children and vulnerable adults: This is a regulated position and the post holder will be subject to an enhanced Disclosure & Barring Service check upon appointment, and every 5 years thereafter. We are committed to safeguarding children, young people and vulnerable adults within our care. Employees are accountable to ensure that they know how to respond when they are concerned for the safety of a child, young person or vulnerable adult. We will support employees in this process by providing training, support and advice. The hospital has a safeguarding lead who can be contacted for guidance and can provide safeguarding supervision. The hospital works in partnership with key agencies to protect children, young people and vulnerable adults. For children, employees should be aware of their responsibilities detailed in the '4 Local Safeguarding Children Boards Child Protection Procedures' and for vulnerable adults in the Safeguarding Adults Policy. Infection Prevention Control: The hospital has designated the prevention and control of infection and the full implantation of the Code of Practice (2008) as a core component in the organisations clinical governance, managing risk and patient safety programmes. All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff all procedures involving aseptic technique, be aware of and follow Infection Control guidelines and procedures relevant to their work, participate in mandatory training and annual updates. Protecting patients from infection is everyone's responsibility. Rehabilitation of Offenders Act 1974: This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are 'spent' must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process. Data protection: As an employer, the hospital needs to keep information about all employees for purposes connected with their employment. The type of information held includes information for payroll purposes, references, contact names and addresses and records relating to employment. These uses are covered by our notification with the Information Commissioners Office under the Data Protection Act 1998. The information which is held will be for management and administrative use only, but the hospital may need to disclose some information we hold about employees to relevant third parties (e.g. Inland Revenue). Records management and quality: Employees are legally responsible for all records that they gather, create or use as part of their work and they remain the property of the hospital. This includes patient, financial, personal and administrative records, whether paper based or on computers . click apply for full job details
Operations Improvements Manager - Global Broking Centre Do you have a passion for Insurance Operations Improvements & Digital Transformation? If yes, come and join our market leading team, supporting the global, wholesale & specialist Insurance centre of excellence, supporting all our continuous improvement and market transformation / digitisation initiatives through an ambitious modernisation agenda! This a hybrid role with the flexibility to work virtually at home, and from the office. With teams based in both London and Chelmsford, we are happy to consider either location as your office base. Your location your choice! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like From assessing improvement opportunities, to collaborating with various business, operations & project teams, through to leading initiatives that will deliver continuous improvement. Participating in Lloyds market digitisation and transformation initiatives by supporting Aon's approach, no two days look the same! Reporting to the Head of Operations Improvements, you will interact with different stakeholders across the Global Broking centre and other functions, such as Aon Business Services, Change & Transformation, IT & Digitisation that support the Global Broking business. How this opportunity is different This is a key role for our Global Broking business, collaborating with colleagues across Operations, global broking, commercial risk, and the wider Aon business to influence, develop & deliver business outcomes, and an evolved target operating model. Skills and experience that will lead to success Knowledge & experience of Lloyds Market business, and the modernisation / digitisation journey Experience in managing / leading operations improvement & digitisation initiatives Ability to develop strong relationships quickly, influence wide stakeholders, work cross-functionally and autonomously. Business Analysis, Project Management, and problem solving skills are key. Ability to organise & manage priorities simultaneously and meet time-sensitive deadlines in a fast-paced environment. Excellent communication skills - both written and verbal. Ability to summarise complex solutions/concepts into a digestible format. Demonstrated experience in operations, risk management and/or excellence in a professional services environment such as consultancy, financial services, or insurance. Project management competencies including a proven track record of delivering improvements to business KPI's How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 02, 2024
Full time
Operations Improvements Manager - Global Broking Centre Do you have a passion for Insurance Operations Improvements & Digital Transformation? If yes, come and join our market leading team, supporting the global, wholesale & specialist Insurance centre of excellence, supporting all our continuous improvement and market transformation / digitisation initiatives through an ambitious modernisation agenda! This a hybrid role with the flexibility to work virtually at home, and from the office. With teams based in both London and Chelmsford, we are happy to consider either location as your office base. Your location your choice! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like From assessing improvement opportunities, to collaborating with various business, operations & project teams, through to leading initiatives that will deliver continuous improvement. Participating in Lloyds market digitisation and transformation initiatives by supporting Aon's approach, no two days look the same! Reporting to the Head of Operations Improvements, you will interact with different stakeholders across the Global Broking centre and other functions, such as Aon Business Services, Change & Transformation, IT & Digitisation that support the Global Broking business. How this opportunity is different This is a key role for our Global Broking business, collaborating with colleagues across Operations, global broking, commercial risk, and the wider Aon business to influence, develop & deliver business outcomes, and an evolved target operating model. Skills and experience that will lead to success Knowledge & experience of Lloyds Market business, and the modernisation / digitisation journey Experience in managing / leading operations improvement & digitisation initiatives Ability to develop strong relationships quickly, influence wide stakeholders, work cross-functionally and autonomously. Business Analysis, Project Management, and problem solving skills are key. Ability to organise & manage priorities simultaneously and meet time-sensitive deadlines in a fast-paced environment. Excellent communication skills - both written and verbal. Ability to summarise complex solutions/concepts into a digestible format. Demonstrated experience in operations, risk management and/or excellence in a professional services environment such as consultancy, financial services, or insurance. Project management competencies including a proven track record of delivering improvements to business KPI's How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.