800 per day (Umbrella only)6-month contract London UK - Hybrid Your new company A multinational entity specialising in health insurance and healthcare services, it was founded in 1947 and has its global headquarters in the United Kingdom. Its primary offering is health insurance, complemented by a range of health services including hospitals, outpatient clinics, dental centres, and digital services. Employees at the company have the opportunity to be part of a team dedicated to promoting longer, healthier, and happier lives. The company values its workforce and fosters a supportive and inclusive work environment. As such, they are now urgently seeking an experienced interim Principle Delivery Lead to help them on this journey. Your new role You will lead the planning, shaping, and management of large, complex change initiatives to deliver defined business benefits and outcomes. You will create and manage optimised delivery plans, negotiate and set budgets, and identify and manage critical success factors for project delivery. You will drive the pace of delivery, lead appropriate delivery teams, and support change across multiple teams with varying maturities and methodologies. You will maintain high-quality relationships with executive sponsors and business leads, encourage effective working relationships with colleagues and third parties, and manage vendors effectively. You will coordinate sub-initiatives and their dependencies, ensuring clear management and control of scope, budget, and quality. You will apply experience from multiple parts of the product and project life cycle, use judgement to escalate issues, when necessary, ensure robust and measurable business/value cases, and take responsibility for complex relationships with contracted suppliers. You will ensure that all initiatives are managed in accordance with agreed standards, methods, and procedures, lead and role model the transformation and ways of working and manage stakeholder expectations. What you'll need to succeed You will be a strong and credible Change Leader with extensive experience in leading large delivery teams in business and IT change to deliver complex changes that drive significant business benefits. You will be highly results-oriented, focused on adding value to the organisation, and possess strong commercial acumen and broad business awareness. You will need strong stakeholder management skills across a wide range of senior stakeholders, including Board level reporting. You will thrive in pressurised environments, have a clear approach to decision making, and a tenacious approach to problem-solving, constantly searching and striving for effective solutions. Experience in a regulated (FCA/CQC) and compliance-led environment is desirable. You will be highly proficient in risk, resource, and cost/benefit management, and have extensive experience of multiple business and IT project delivery methodologies (e.g., MSP, Prince2, Agile, SDLC). You should be resilient, have strong negotiating and influencing skills, and knowledge of the healthcare insurance market is desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 02, 2024
Contractor
800 per day (Umbrella only)6-month contract London UK - Hybrid Your new company A multinational entity specialising in health insurance and healthcare services, it was founded in 1947 and has its global headquarters in the United Kingdom. Its primary offering is health insurance, complemented by a range of health services including hospitals, outpatient clinics, dental centres, and digital services. Employees at the company have the opportunity to be part of a team dedicated to promoting longer, healthier, and happier lives. The company values its workforce and fosters a supportive and inclusive work environment. As such, they are now urgently seeking an experienced interim Principle Delivery Lead to help them on this journey. Your new role You will lead the planning, shaping, and management of large, complex change initiatives to deliver defined business benefits and outcomes. You will create and manage optimised delivery plans, negotiate and set budgets, and identify and manage critical success factors for project delivery. You will drive the pace of delivery, lead appropriate delivery teams, and support change across multiple teams with varying maturities and methodologies. You will maintain high-quality relationships with executive sponsors and business leads, encourage effective working relationships with colleagues and third parties, and manage vendors effectively. You will coordinate sub-initiatives and their dependencies, ensuring clear management and control of scope, budget, and quality. You will apply experience from multiple parts of the product and project life cycle, use judgement to escalate issues, when necessary, ensure robust and measurable business/value cases, and take responsibility for complex relationships with contracted suppliers. You will ensure that all initiatives are managed in accordance with agreed standards, methods, and procedures, lead and role model the transformation and ways of working and manage stakeholder expectations. What you'll need to succeed You will be a strong and credible Change Leader with extensive experience in leading large delivery teams in business and IT change to deliver complex changes that drive significant business benefits. You will be highly results-oriented, focused on adding value to the organisation, and possess strong commercial acumen and broad business awareness. You will need strong stakeholder management skills across a wide range of senior stakeholders, including Board level reporting. You will thrive in pressurised environments, have a clear approach to decision making, and a tenacious approach to problem-solving, constantly searching and striving for effective solutions. Experience in a regulated (FCA/CQC) and compliance-led environment is desirable. You will be highly proficient in risk, resource, and cost/benefit management, and have extensive experience of multiple business and IT project delivery methodologies (e.g., MSP, Prince2, Agile, SDLC). You should be resilient, have strong negotiating and influencing skills, and knowledge of the healthcare insurance market is desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
An exciting new opportunity has arisen to work for an NHS organisation in the South West who are seeking to appoint a HR Manager. The postholder will be responsible for providing leadership and management support to the HR Advisory Team. The role will involve a combination of on site and remote working. Key responsibilities will include: Providing management, leadership and co-ordination within the People Services team; Acting as line manager, supporting and developing staff, carrying out 1-1s and appraisals, ensuring appropriate service delivery at all times through liaison with colleagues and managers; Advising staff on complex and sensitive issues in accordance with best practice, policies and procedures, legislation and NHS guidance and initiatives; Facilitating and leading on good employee relations, supporting managers in effective implementation of HR policy, including formal hearings and representing the organisation at Employment Tribunal; Developing and leading on specific Human Resources initiatives, projects and systems; Developing and implementing policies to support the overall people strategy; Planning, designing, facilitating and reviewing HR led training in line with organisational needs; Assuming responsibility for the management, development and implementation of reward and recognition strategies; Planning and organising the organisation s response to Employment Tribunals, analysing the relevant employment law and case studies to ensure the case for defence is robust and well prepared. The ideal candidate will have: CIPD level 7 qualification; Degree level qualification or equivalent; Evidence of recent CPD; Significant NHS employee relations experience, policy work and experience of working with Trade Unions; Significant autonomous experience in an operational HR role; Experience of managing and leading staff; Record of successful management of complex organisational change and employee casework; Up-to-date knowledge of current NHS operational and workforce issues.
May 02, 2024
Contractor
An exciting new opportunity has arisen to work for an NHS organisation in the South West who are seeking to appoint a HR Manager. The postholder will be responsible for providing leadership and management support to the HR Advisory Team. The role will involve a combination of on site and remote working. Key responsibilities will include: Providing management, leadership and co-ordination within the People Services team; Acting as line manager, supporting and developing staff, carrying out 1-1s and appraisals, ensuring appropriate service delivery at all times through liaison with colleagues and managers; Advising staff on complex and sensitive issues in accordance with best practice, policies and procedures, legislation and NHS guidance and initiatives; Facilitating and leading on good employee relations, supporting managers in effective implementation of HR policy, including formal hearings and representing the organisation at Employment Tribunal; Developing and leading on specific Human Resources initiatives, projects and systems; Developing and implementing policies to support the overall people strategy; Planning, designing, facilitating and reviewing HR led training in line with organisational needs; Assuming responsibility for the management, development and implementation of reward and recognition strategies; Planning and organising the organisation s response to Employment Tribunals, analysing the relevant employment law and case studies to ensure the case for defence is robust and well prepared. The ideal candidate will have: CIPD level 7 qualification; Degree level qualification or equivalent; Evidence of recent CPD; Significant NHS employee relations experience, policy work and experience of working with Trade Unions; Significant autonomous experience in an operational HR role; Experience of managing and leading staff; Record of successful management of complex organisational change and employee casework; Up-to-date knowledge of current NHS operational and workforce issues.
WE Talent are working with a regulatory business in the City of London who are recruiting for a Policy and Regulatory Standards Officer to join their team. This is an ideal role for an experienced Policy and Regulation expert who is looking for a role where you will have autonomy and work closely with the Head of Policy and leadership team. Responsibilities will include: Project manage policy projects and reviews, drafting policy options and making recommendations. Launching new policies. Ensure that the Handbook and related regulatory tools are up to date, reflecting current legislation, regulatory requirements, and good regulatory practice. Provide policy briefings, advice and guidance recommendations both internally and externally. Respond to complex enquiries from stakeholders and the regulated community including drafting submissions, consultation responses and briefing documents for different audiences. Help to organise and run successful events, planning and organising webinars and assist with preparing communications material as required. Represent at events, conferences and external working groups as required. Requirements Previous experience in policy development and implementation (essential) Strong relationship building skills (internal and external) A confident communicator able to converse with all levels of seniority and have challenging conversations when necessary Able to work with a high degree of confidentiality Confident with analysing data and information Proven research skills Self motivated and able to take ownership Experience of working within a Legal or Regulatory environment (essential) Process driven A confident user of IT (Outlook/Word/Excel to intermediate level) You will be rewarded with 22 days Annual Leave plus bank holidays Vitality healthcare scheme Auto enrolment pension Hybrid work from home option after training (2 in London, 3 at home with some flexibility) 35 hours per week Wellness Room Games Room Please note the successful candidate will be required to undertake screening checks prior to starting This may suit: Policy Officer, Policy & Regulatory Affairs Officer WE Talent acts as an employment agency for permanent recruitment. By applying for this job, you accept the Privacy Policy and Disclaimers which can be supplied on request.
May 02, 2024
Full time
WE Talent are working with a regulatory business in the City of London who are recruiting for a Policy and Regulatory Standards Officer to join their team. This is an ideal role for an experienced Policy and Regulation expert who is looking for a role where you will have autonomy and work closely with the Head of Policy and leadership team. Responsibilities will include: Project manage policy projects and reviews, drafting policy options and making recommendations. Launching new policies. Ensure that the Handbook and related regulatory tools are up to date, reflecting current legislation, regulatory requirements, and good regulatory practice. Provide policy briefings, advice and guidance recommendations both internally and externally. Respond to complex enquiries from stakeholders and the regulated community including drafting submissions, consultation responses and briefing documents for different audiences. Help to organise and run successful events, planning and organising webinars and assist with preparing communications material as required. Represent at events, conferences and external working groups as required. Requirements Previous experience in policy development and implementation (essential) Strong relationship building skills (internal and external) A confident communicator able to converse with all levels of seniority and have challenging conversations when necessary Able to work with a high degree of confidentiality Confident with analysing data and information Proven research skills Self motivated and able to take ownership Experience of working within a Legal or Regulatory environment (essential) Process driven A confident user of IT (Outlook/Word/Excel to intermediate level) You will be rewarded with 22 days Annual Leave plus bank holidays Vitality healthcare scheme Auto enrolment pension Hybrid work from home option after training (2 in London, 3 at home with some flexibility) 35 hours per week Wellness Room Games Room Please note the successful candidate will be required to undertake screening checks prior to starting This may suit: Policy Officer, Policy & Regulatory Affairs Officer WE Talent acts as an employment agency for permanent recruitment. By applying for this job, you accept the Privacy Policy and Disclaimers which can be supplied on request.
About the Role: Grade Level (for internal use): 10 About the Role: The Team: Join our rapidly expanding Europe, Middle East, and Africa team within the Global Power & Renewables Consulting Practice at S&P Global Commodities Insights division. We're passionate about advising clients on sustainable energy solutions and empowering them to navigate the evolving landscape of power and renewables markets. Our diverse clientele includes leading power developers, utilities, integrated energy companies, technology firms, regulators, governments, and investors. We foster collaboration and draw upon our collective expertise to drive growth and innovation in the sector. As part of our dynamic team, you'll have the opportunity to work alongside talented consultants and experts from around the globe. We welcome individuals with diverse backgrounds and experiences, embracing the richness it brings to our projects and client engagements. Responsibilities and Impact: We advise clients on the future of power markets covering supply, demand, prices and the grid network. The scope also includes advisory to asset transactions (primarily renewables assets due diligence), power economic analysis, regulatory impact assessments and support our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. The expected responsibilities for the role would include to: Participate in consulting project development and delivery, leading power supply, demand, and price forecasts. Within a project cycle, we expect a large degree of exposure to our clients and relevant players in the power industry (investors, developers, policy makers) Apply energy industry knowledge into various European markets as required by different consulting projects and client needs. Project work would entail supply-demand power modelling, legal and regulatory framework analysis, market entry strategies, scenario energy planning, power generation economics analysis, reliability studies, and asset due diligence and valuation. The main geographical focus will be in Europe On a project needs basis, support other S&P Global teams, mainly the Middle East and Africa power consulting teams Deliver insights through written reports, presentations, and client interactions as well as lead client meetings and presentation of a project's reports Participate in client or industry events and share key takeaways that impact the consulting team's work and priorities. Support business development (BD) in the region by preparing pitch decks and getting involved in BD and project scoping meetings. Some travel is required on average around 15% of the time (but could occasionally be more). What We're Looking For: Basic Required Qualifications: At least 5 years of demonstrated expertise in the power and renewables sector typically acquired by working in industry, government, research, or consulting. Highly desirable to have experience in European power markets either via industry or in an advisory capacity. Consulting experience in an energy consulting practice or as an internal consultant supporting investment decisions and development of strategies in energy markets. Bachelor's degree in business, economics, engineering, mathematics, or related field required. Analytical mindset with the ability to leverage data-driven insights to inform decision-making. Advanced proficiency with MS Office applications (Excel, Word and PowerPoint). Excellent written and verbal communication skills in English. Effective interpersonal skills to enable communication and collaboration with colleagues and clients and to navigate in a matrix organisation. Ability to thrive in a collaborative, team-oriented environment, with a willingness to contribute ideas and provide constructive feedback. Additional Preferred Qualifications: A post-graduate degree is preferred (including in finance, economics, or business) Experience in management consulting will be a significant plus. Understanding of power dispatch and demand modelling, including understanding of power dispatch optimization software, such as Plexos and Aurora. Programming languages (e.g. VBA , Python, R and/or SQL) proficiency is preferred Knowledge of several other European languages (beyond English) is a plus. We encourage applications from individuals of all backgrounds and are committed to fostering an inclusive and diverse workplace. Join us in shaping the future of European power markets and addressing complex challenges arising from the region's climate ambitions. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color . click apply for full job details
May 02, 2024
Full time
About the Role: Grade Level (for internal use): 10 About the Role: The Team: Join our rapidly expanding Europe, Middle East, and Africa team within the Global Power & Renewables Consulting Practice at S&P Global Commodities Insights division. We're passionate about advising clients on sustainable energy solutions and empowering them to navigate the evolving landscape of power and renewables markets. Our diverse clientele includes leading power developers, utilities, integrated energy companies, technology firms, regulators, governments, and investors. We foster collaboration and draw upon our collective expertise to drive growth and innovation in the sector. As part of our dynamic team, you'll have the opportunity to work alongside talented consultants and experts from around the globe. We welcome individuals with diverse backgrounds and experiences, embracing the richness it brings to our projects and client engagements. Responsibilities and Impact: We advise clients on the future of power markets covering supply, demand, prices and the grid network. The scope also includes advisory to asset transactions (primarily renewables assets due diligence), power economic analysis, regulatory impact assessments and support our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. The expected responsibilities for the role would include to: Participate in consulting project development and delivery, leading power supply, demand, and price forecasts. Within a project cycle, we expect a large degree of exposure to our clients and relevant players in the power industry (investors, developers, policy makers) Apply energy industry knowledge into various European markets as required by different consulting projects and client needs. Project work would entail supply-demand power modelling, legal and regulatory framework analysis, market entry strategies, scenario energy planning, power generation economics analysis, reliability studies, and asset due diligence and valuation. The main geographical focus will be in Europe On a project needs basis, support other S&P Global teams, mainly the Middle East and Africa power consulting teams Deliver insights through written reports, presentations, and client interactions as well as lead client meetings and presentation of a project's reports Participate in client or industry events and share key takeaways that impact the consulting team's work and priorities. Support business development (BD) in the region by preparing pitch decks and getting involved in BD and project scoping meetings. Some travel is required on average around 15% of the time (but could occasionally be more). What We're Looking For: Basic Required Qualifications: At least 5 years of demonstrated expertise in the power and renewables sector typically acquired by working in industry, government, research, or consulting. Highly desirable to have experience in European power markets either via industry or in an advisory capacity. Consulting experience in an energy consulting practice or as an internal consultant supporting investment decisions and development of strategies in energy markets. Bachelor's degree in business, economics, engineering, mathematics, or related field required. Analytical mindset with the ability to leverage data-driven insights to inform decision-making. Advanced proficiency with MS Office applications (Excel, Word and PowerPoint). Excellent written and verbal communication skills in English. Effective interpersonal skills to enable communication and collaboration with colleagues and clients and to navigate in a matrix organisation. Ability to thrive in a collaborative, team-oriented environment, with a willingness to contribute ideas and provide constructive feedback. Additional Preferred Qualifications: A post-graduate degree is preferred (including in finance, economics, or business) Experience in management consulting will be a significant plus. Understanding of power dispatch and demand modelling, including understanding of power dispatch optimization software, such as Plexos and Aurora. Programming languages (e.g. VBA , Python, R and/or SQL) proficiency is preferred Knowledge of several other European languages (beyond English) is a plus. We encourage applications from individuals of all backgrounds and are committed to fostering an inclusive and diverse workplace. Join us in shaping the future of European power markets and addressing complex challenges arising from the region's climate ambitions. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color . click apply for full job details
Service Express is looking for a Product Marketing Strategist to join our global team! Are you passionate about product positioning, messaging, and driving competitive differentiation? Do you thrive on enabling Sales and Marketing teams to work seamlessly and efficiently? We're seeking a dynamic individual to take charge of these responsibilities and more. As a Product Marketing Strategist, you'll be at the forefront of shaping our product's identity in the market. Your role involves crafting compelling messaging, facilitating communication across our global community, and driving the creation and execution of marketing plans. With a focus on data-driven decision-making, you'll optimise our marketing efforts to achieve tangible results. What You Will Do: Maintain an up to date and continuously evolving understanding of the Managed Infrastructure Services offering, IBM Power Platform, and related customer strategies and challenges as well as the Service Express catalogue of solutions related to those MIS & IBM specific challenges. Develops Go-to market strategy and global roadmap of new branded solutions and services, alongside our ELT, Service and Product leaders. Primary member from Marketing team who works with Service, and Product & Innovation to prioritise and release new features based on needs of our customers Responsible for providing timeline and gathering resources to execute product roadmap Champion new ideas and concepts to create effective engaging content based on what they see in the market and/or product categories. Partner with Brand team to plan and execute product marketing campaigns Overall project manager responsibilities include planning, executing, communicating and future maintenance of any product. Responsible for partnering with web team to review SEO and paid advertising efforts to keep our website competitive for the MIS portfolio Communicates with marketing team members and Sales Enablement team to coordinate and communicate all future releases and upgrades to associated parties Continuously audit content to ensure all sales and marketing materials are up to date and consistent with message and offering Build relationships with the internal salesforce; communicate with them regularly to listen and extract from field experiences to generate new strategies. Partner with Demand Generation on go to market strategies and campaign reporting. Utilize intent tools to assist lead generation and funnel conversions Upholds Global marketing team standards within European headquarters by supporting regional requests Maintains inventory of printed collateral, giveaways and apparel in European headquarters Attends European sales meetings and huddles (as needed) as a representative of the global marketing team. What You Will Bring: Must have previous experience with product marketing Must be a self starter that can work independently Task oriented with a drive to take things over the finish line Ability to adapt and be resourceful within a rapidly changing environment Strategic and innovative thinker and looks to find new ways to do things Excellent communication and interpersonal skills What you will get? Up to £70,000 annual salary depending on experience + 15% annual discretionary bonus Lifestyle Benefits, Employee Assistance Program, Life assurance, Private Medical Insurance and more. Paid volunteer hours A Collaborative company that focuses on providing our employees and customers through the best experience On site Gym and use of personal trainers Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas. We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.
May 02, 2024
Full time
Service Express is looking for a Product Marketing Strategist to join our global team! Are you passionate about product positioning, messaging, and driving competitive differentiation? Do you thrive on enabling Sales and Marketing teams to work seamlessly and efficiently? We're seeking a dynamic individual to take charge of these responsibilities and more. As a Product Marketing Strategist, you'll be at the forefront of shaping our product's identity in the market. Your role involves crafting compelling messaging, facilitating communication across our global community, and driving the creation and execution of marketing plans. With a focus on data-driven decision-making, you'll optimise our marketing efforts to achieve tangible results. What You Will Do: Maintain an up to date and continuously evolving understanding of the Managed Infrastructure Services offering, IBM Power Platform, and related customer strategies and challenges as well as the Service Express catalogue of solutions related to those MIS & IBM specific challenges. Develops Go-to market strategy and global roadmap of new branded solutions and services, alongside our ELT, Service and Product leaders. Primary member from Marketing team who works with Service, and Product & Innovation to prioritise and release new features based on needs of our customers Responsible for providing timeline and gathering resources to execute product roadmap Champion new ideas and concepts to create effective engaging content based on what they see in the market and/or product categories. Partner with Brand team to plan and execute product marketing campaigns Overall project manager responsibilities include planning, executing, communicating and future maintenance of any product. Responsible for partnering with web team to review SEO and paid advertising efforts to keep our website competitive for the MIS portfolio Communicates with marketing team members and Sales Enablement team to coordinate and communicate all future releases and upgrades to associated parties Continuously audit content to ensure all sales and marketing materials are up to date and consistent with message and offering Build relationships with the internal salesforce; communicate with them regularly to listen and extract from field experiences to generate new strategies. Partner with Demand Generation on go to market strategies and campaign reporting. Utilize intent tools to assist lead generation and funnel conversions Upholds Global marketing team standards within European headquarters by supporting regional requests Maintains inventory of printed collateral, giveaways and apparel in European headquarters Attends European sales meetings and huddles (as needed) as a representative of the global marketing team. What You Will Bring: Must have previous experience with product marketing Must be a self starter that can work independently Task oriented with a drive to take things over the finish line Ability to adapt and be resourceful within a rapidly changing environment Strategic and innovative thinker and looks to find new ways to do things Excellent communication and interpersonal skills What you will get? Up to £70,000 annual salary depending on experience + 15% annual discretionary bonus Lifestyle Benefits, Employee Assistance Program, Life assurance, Private Medical Insurance and more. Paid volunteer hours A Collaborative company that focuses on providing our employees and customers through the best experience On site Gym and use of personal trainers Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas. We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 02, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Join our dynamic and rapidly growing team at Barbon, where innovation meets integrity. As a leader in tenant referencing and specialist lettings insurance, we thrive on energy, creativity, and a passion for excellence.We are seeking a highly motivated and experienced Head of Underwriting to lead and direct underwriting strategy, operations, and policy development across product lines. This role is pivotal in ensuring that our business operations maintain the highest levels of integrity and ethics in a fast-paced environment. If you're ready to take on a high challenging leadership role in a high-energy environment where your expertise can make a real difference, we want to hear from you. Apply now and become a key player in shaping the future of Barbon! Key Responsibilities: • Lead, manage, coach and support the Team Leaders for the Underwriting, Product Governance Teams, ensuring that SLA's are adhered to and improve business efficiencies through controlled empowerment roll-outs to the Sales Teams.• Monitor and report on performance and suitability of each product against set parameters throughout their lifecycle.• Drive any product rationalisation projects across the Groups brands and review rationalisation opportunities.• Chair the Product Governance Committee and maintain and develop the product governance framework itself ensuring the group's processes incorporate the latest legislative and regulatory requirements.• Maintain, with the support of the Underwriting Technical Analyst, a specific product based management information reporting suite and issue a "Product Performance Dashboard" at agreed intervals to the PGC and other key stakeholders. • Be the point of contact for insurer relationships and manage these effectively. • Manage the relationship with insurers. Overseeing regular underwriting meetings and QBR's as well as demonstrating a strong understanding of the contractual arrangements and profit share scheme.• Contribute and ensure smooth implementation of strategic business objectives and product development. SMCR Regulatory Responsibility • Under the FCA's Senior Manager & Certification Regime (SMCR) this role is deemed to be responsible for the following certification function:• Significant Management Function - this role has significant responsibility, including key decision making for insurance sales• The job holder will be required to meet the requirements of the Certification Regime, including but not limited to:• Fitness & Propriety assessments• Completion of 15 hours of Continuous Professional Development (CPD) on an annual basis• Adherence to Conduct Rules Education / Qualifications • At least 4 GCSE's/O Levels (grade c or above) including Maths and English• Cert CII, progression towards or at the very least a commitment to enrol for these Insurance qualifications upon appointment• Dip CII / ACII or progress towards (or comparable in other financial services sectors) (desirable) Experience and knowledge • At least 3 years general insurance / financial services experience working with insurance products Skills / Aptitude • Collaborative Working - Encourages Co-Operative Working• Communicating Clearly- Promotes Two-Way Communication • Leading & Developing- Enables the Performance of Others• Thinking Customer- Strives to Deliver Excellence• Commercial Mind-set- Identifies opportunities to reduce costs • Analysing & Initiating- Applies Analytical Rigour• Adapting & Responding- Adapts to Change• Taking Ownership- Seeks New Opportunities• Creating & Innovating- Encourages Innovation• Planning & Prioritising-Plans and Monitors Further information As well as a competitive salary we offer the following benefits -• Competitive holiday allowance with the annual option to buy additional days • Death in Service benefit of x4 salary• Company pension scheme• Enhanced maternity and paternity leave packages• A flexible benefits package which allows you to add additional benefits to your overall package• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more• Referral schemes • Discounted rates on PIB products• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more• If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.• We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity• PIB Group are committed to improving their environmental impact in a responsible way. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 02, 2024
Full time
Join our dynamic and rapidly growing team at Barbon, where innovation meets integrity. As a leader in tenant referencing and specialist lettings insurance, we thrive on energy, creativity, and a passion for excellence.We are seeking a highly motivated and experienced Head of Underwriting to lead and direct underwriting strategy, operations, and policy development across product lines. This role is pivotal in ensuring that our business operations maintain the highest levels of integrity and ethics in a fast-paced environment. If you're ready to take on a high challenging leadership role in a high-energy environment where your expertise can make a real difference, we want to hear from you. Apply now and become a key player in shaping the future of Barbon! Key Responsibilities: • Lead, manage, coach and support the Team Leaders for the Underwriting, Product Governance Teams, ensuring that SLA's are adhered to and improve business efficiencies through controlled empowerment roll-outs to the Sales Teams.• Monitor and report on performance and suitability of each product against set parameters throughout their lifecycle.• Drive any product rationalisation projects across the Groups brands and review rationalisation opportunities.• Chair the Product Governance Committee and maintain and develop the product governance framework itself ensuring the group's processes incorporate the latest legislative and regulatory requirements.• Maintain, with the support of the Underwriting Technical Analyst, a specific product based management information reporting suite and issue a "Product Performance Dashboard" at agreed intervals to the PGC and other key stakeholders. • Be the point of contact for insurer relationships and manage these effectively. • Manage the relationship with insurers. Overseeing regular underwriting meetings and QBR's as well as demonstrating a strong understanding of the contractual arrangements and profit share scheme.• Contribute and ensure smooth implementation of strategic business objectives and product development. SMCR Regulatory Responsibility • Under the FCA's Senior Manager & Certification Regime (SMCR) this role is deemed to be responsible for the following certification function:• Significant Management Function - this role has significant responsibility, including key decision making for insurance sales• The job holder will be required to meet the requirements of the Certification Regime, including but not limited to:• Fitness & Propriety assessments• Completion of 15 hours of Continuous Professional Development (CPD) on an annual basis• Adherence to Conduct Rules Education / Qualifications • At least 4 GCSE's/O Levels (grade c or above) including Maths and English• Cert CII, progression towards or at the very least a commitment to enrol for these Insurance qualifications upon appointment• Dip CII / ACII or progress towards (or comparable in other financial services sectors) (desirable) Experience and knowledge • At least 3 years general insurance / financial services experience working with insurance products Skills / Aptitude • Collaborative Working - Encourages Co-Operative Working• Communicating Clearly- Promotes Two-Way Communication • Leading & Developing- Enables the Performance of Others• Thinking Customer- Strives to Deliver Excellence• Commercial Mind-set- Identifies opportunities to reduce costs • Analysing & Initiating- Applies Analytical Rigour• Adapting & Responding- Adapts to Change• Taking Ownership- Seeks New Opportunities• Creating & Innovating- Encourages Innovation• Planning & Prioritising-Plans and Monitors Further information As well as a competitive salary we offer the following benefits -• Competitive holiday allowance with the annual option to buy additional days • Death in Service benefit of x4 salary• Company pension scheme• Enhanced maternity and paternity leave packages• A flexible benefits package which allows you to add additional benefits to your overall package• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more• Referral schemes • Discounted rates on PIB products• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more• If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.• We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity• PIB Group are committed to improving their environmental impact in a responsible way. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Role Title: Fraud Strategy Portfolio Director Location: London What will you be doing The Fraud Strategy Portfolio Director will take lead accountability for the end-to-end planning & delivery execution of all large-scale strategic transformation & change programmes to ensure outcomes are successfully achieved for customers, clients & colleagues in alignment with overall Fraud business strategy. Key Accountabilities The role holder will be: • Responsible for governance and oversight of the Portfolio and providing an effective framework for implementation, aligned to relevant Barclays Change Policies and Standards. • Ensure the planned outputs deliver to the agreed outcomes and that outcomes remain relevant; course correcting where required. • Determining, monitoring and effective management of workforce & financial requirements. • Regularly reviewing, resolving, managing and escalating Programme/Portfolio level risks and issues via appropriate governance. • Creating an environment of effective delivery by empowering project/programme teams, utilising best in class data led thinking to inform decisions, leveraging knowledge and expertise, driving accountability and transparency. • Act as a member of the wider Strategic Transformation & Change Leadership Team and as enterprise leader for Barclays Change. Stakeholder Management and Leadership • Extensive stakeholder management to Managing Director level (up to Group ExCo and ExCo-1) to facilitate timely decisions and solutions. • Influence and negotiate with a wide range of internal & external stakeholders regarding transformation initiatives; building collaborative relationships to identify and leverage opportunities for alignment across Group, having a significant impact on the future strategic growth of the business. Decision-making and Problem Solving • To 'step back' and see the bigger picture and prioritise requirements applying a risk based approach. • Collaborate, co-ordinate and lead stakeholders to find solutions to challenges. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. What we're looking for • Essential Skills/Basic Qualifications: • Proven Director-level experience in an Economic / Financial Crime banking environment • Extensive Project/Programme management experience and demonstrable experience of leading transformational change. • Proven experience across Economic and Financial Crime Portfolio and working knowledge of Financial Services regulatory environment. o Ability to effectively communicate, influence and manage stakeholders at all levels; taking into account their levels of influence and interest. o Exceptional People Leadership skills with a proven track record of building and leading high performing matrix managed teams across global geographies to a shared vision Skills that will help you in your role • Desirable Skills/Preferred Qualifications: • Professional qualification, certification and/or membership relevant to Change/Programme Management role. • Experience of working in a top tier financial institution.
May 02, 2024
Full time
Role Title: Fraud Strategy Portfolio Director Location: London What will you be doing The Fraud Strategy Portfolio Director will take lead accountability for the end-to-end planning & delivery execution of all large-scale strategic transformation & change programmes to ensure outcomes are successfully achieved for customers, clients & colleagues in alignment with overall Fraud business strategy. Key Accountabilities The role holder will be: • Responsible for governance and oversight of the Portfolio and providing an effective framework for implementation, aligned to relevant Barclays Change Policies and Standards. • Ensure the planned outputs deliver to the agreed outcomes and that outcomes remain relevant; course correcting where required. • Determining, monitoring and effective management of workforce & financial requirements. • Regularly reviewing, resolving, managing and escalating Programme/Portfolio level risks and issues via appropriate governance. • Creating an environment of effective delivery by empowering project/programme teams, utilising best in class data led thinking to inform decisions, leveraging knowledge and expertise, driving accountability and transparency. • Act as a member of the wider Strategic Transformation & Change Leadership Team and as enterprise leader for Barclays Change. Stakeholder Management and Leadership • Extensive stakeholder management to Managing Director level (up to Group ExCo and ExCo-1) to facilitate timely decisions and solutions. • Influence and negotiate with a wide range of internal & external stakeholders regarding transformation initiatives; building collaborative relationships to identify and leverage opportunities for alignment across Group, having a significant impact on the future strategic growth of the business. Decision-making and Problem Solving • To 'step back' and see the bigger picture and prioritise requirements applying a risk based approach. • Collaborate, co-ordinate and lead stakeholders to find solutions to challenges. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. What we're looking for • Essential Skills/Basic Qualifications: • Proven Director-level experience in an Economic / Financial Crime banking environment • Extensive Project/Programme management experience and demonstrable experience of leading transformational change. • Proven experience across Economic and Financial Crime Portfolio and working knowledge of Financial Services regulatory environment. o Ability to effectively communicate, influence and manage stakeholders at all levels; taking into account their levels of influence and interest. o Exceptional People Leadership skills with a proven track record of building and leading high performing matrix managed teams across global geographies to a shared vision Skills that will help you in your role • Desirable Skills/Preferred Qualifications: • Professional qualification, certification and/or membership relevant to Change/Programme Management role. • Experience of working in a top tier financial institution.
Company Description Here at esure, we're no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we're getting ready for more. It's creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. Job Description We are currently recruiting for a Credit Hire Specialist to join our team on a permanent basis. As part of the wider Claims function, the Credit Hire Specialist is responsible for managing a caseload of credit hire claims, and supporting the team and department in achieving key performance targets. What you will do: Provide our customers with fantastic and fair customer service. Handle Claims in accordance with best practise guide and regulatory requirements. Adhere to the legal and regulatory framework in accordance with the relevant bodies. Complete exception & audit controls within agreed timescales. Comply with internal esure policy and procedures, and comply with external best practice and legislation, e.g. equal opportunities. Work collaboratively with your team and wider business to achieve the best outcomes for esure and our customers. Work with your team leader group to achieve proactive quality file handling. Qualifications What we are looking for: Existing knowledge of claims or processes within claims would be beneficial. The ability to effectively communicate with customers and third party representatives. The ability to collaborate with individuals from all areas of a business. Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively whilst working to tight deadlines. The ability to demonstrate quality claims handling with a clear understanding of the need for reserving accuracy on all claims. A passion for spotting market trends & potential strategies that can support the department. Additional Information Why choose us? This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure A competitive salary that recognises your skills and potential A bonus scheme that celebrates your contribution to esure's success Discounts on our insurance products, for you and your family 25 days annual leave, plus 8 flex days to be taken as and when suits you Benefits just for you: our hub - My Benefits Box - is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech. Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business - for work and play. So, it's no surprise our people consistently rate 'making friends at work' one of the highest scorers in our colleague engagement survey More flexibility for you: we're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it's part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself - like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause. A helping hand to do your bit for a greener and safer world: driving good in the world couldn't be more important to us. That's why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle. Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award. We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.
May 02, 2024
Full time
Company Description Here at esure, we're no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we're getting ready for more. It's creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. Job Description We are currently recruiting for a Credit Hire Specialist to join our team on a permanent basis. As part of the wider Claims function, the Credit Hire Specialist is responsible for managing a caseload of credit hire claims, and supporting the team and department in achieving key performance targets. What you will do: Provide our customers with fantastic and fair customer service. Handle Claims in accordance with best practise guide and regulatory requirements. Adhere to the legal and regulatory framework in accordance with the relevant bodies. Complete exception & audit controls within agreed timescales. Comply with internal esure policy and procedures, and comply with external best practice and legislation, e.g. equal opportunities. Work collaboratively with your team and wider business to achieve the best outcomes for esure and our customers. Work with your team leader group to achieve proactive quality file handling. Qualifications What we are looking for: Existing knowledge of claims or processes within claims would be beneficial. The ability to effectively communicate with customers and third party representatives. The ability to collaborate with individuals from all areas of a business. Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively whilst working to tight deadlines. The ability to demonstrate quality claims handling with a clear understanding of the need for reserving accuracy on all claims. A passion for spotting market trends & potential strategies that can support the department. Additional Information Why choose us? This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure A competitive salary that recognises your skills and potential A bonus scheme that celebrates your contribution to esure's success Discounts on our insurance products, for you and your family 25 days annual leave, plus 8 flex days to be taken as and when suits you Benefits just for you: our hub - My Benefits Box - is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech. Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business - for work and play. So, it's no surprise our people consistently rate 'making friends at work' one of the highest scorers in our colleague engagement survey More flexibility for you: we're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it's part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself - like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause. A helping hand to do your bit for a greener and safer world: driving good in the world couldn't be more important to us. That's why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle. Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award. We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 60% of the time for most people (3 days in the office). Please speak to the Talent Acquisition team to find out more information. What does a Client Operations Director do at Hogarth? Reporting to the Head of Client Operations (HCO), the Client Operations Director (COD) is responsible for driving operational excellence and effecting change by defining and implementing the optimal operating models across the business. As well as building and implementing the right models and providing solutions to operational challenges, you will oversee a team responsible for quality of service, on-time and on-budget completion of deliverables, across a large portfolio of client accounts. You will manage a team and partner with the Global Client Managing Director (GCMD), Global Client Lead (GCL), Production and Commercial teams to deliver excellence. You lead by example and are creative in your solutions and ensure rigour in project scoping, resourcing and pricing. You understand Hogarth's capabilities, offerings and tools and activate them on client business challenges as needed. You leverage Hogarth's global network to deliver great work. The Client Operations Director will use their problem-solving skills, judgement and strong relationship building ability to lead and mentor the team. The COD is responsible for profitability across their client delivery portfolio. Key areas of responsibility Strategy and Financials: Partner with GCMD/GCL to define and implement the optimal operating model to deliver on clients' needs. You are the person who ensures the 'How?' is asked and answered Manage a portfolio of clients and partners with the GCMD/GCL to deliver revenue and profitability targets Lead the team to flawlessly deliver work that meets clients' business needs, assigning clear responsibility for tasks, decisions and objectives Formulate and activate strategic solutions based on key insights and learnings Leverage strong commercial knowledge and financial acumen Review and approve scopes of work Proactively seek and identify new revenue opportunities across your clients Ensure the right team structures and roles are in play against client scopes and revenue and that the Client Delivery team are supported when required Control freelance budgets and contracts across Client Delivery teams Ensure that teams are fully utilised and encourage people mobility when and where we can to meet utilisation targets Collaboration Motivate and drive the team towards full accountability, action and results Effectively and impartially navigate teams with conflicting priorities Build strong, trusting relationships with clients and key internal stakeholders Gain a high level of trust and respect among department heads across Client Services, Creative, Production, Technology, Finance and SMEs Collaborate with the GCMD/GCL and SME's to onboard any new clients, by building a strong operational foundation based on a series of discovery workshops and outputs to define the optimal structure and ways of working Process and Operations Responsible for assessing and simplifying ways of working and processes to achieve efficiency, profitability and standardised operational practices Leverages our on-site, onshore, offshore network to deliver engaging work in the most efficient and effective way Key business contact for technology team on identifying and implementing new systems/tools and tactically lead deployment of Hogarth's Open Content production platform (OCP) and help drive adoption Drive reviews and analysis of internal and client facing SLAs and KPIs to ensure best practices Provide support to ensure stakeholders have the data, tools, direction and access to expertise, to continually optimise the client business Collaborate with Head of Client Operations and Client Delivery counterparts globally to share best practices and key learnings Continually assess project retrospectives to identify areas of improvement and develop and implement remedial plans when required Create a culture of fresh-thinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growth Ensure operational frameworks and best practices are embedded across the team and wider business Contribute to Hogarth's culture by exhibiting the Hogarth values as well as ownership, professionalism, passion and leading by example Inspire the Client Delivery teams to deliver their best Empower the team to take ownership and find solutions, supporting them by removing any barriers to success Hire and retain the best talent Have an active interest in sustainability and help drive change within Hogarth to think and act more sustainably Risk • Directly intervene and manage the remedial plan whenever business critical risks are identified and raises to GCMD where appropriate Requirements: Experience within a global production environment and/or creative agency environment Strong senior client services, operations, project management experience A commitment to ensuring flawless execution and delivery across multiple projects Strong cross-capability and cross-functional collaboration and communication skills Ability to review and analyse data to formulate and activate operational solutions Full understanding of how data can drive change in how we approach content creation and elevate the conversations and recommendations we propose to clients Commercially focused with a passion for delivering and exceeding results A good understanding and experience of multiple pricing and scoping practices Focus on continuous improvement of project management methodology and workflows Inspiring leadership, ability to manage matrix reporting, rally teams and experience in driving change and governance through cross-functional teams Demonstrated experience of successfully working within a virtual team environment Experience with complex decision and planning processes Ability to conduct presentations comfortably to large groups Demonstrated experience working with Senior and Executive management Diversity and Inclusion Hogarth is committed to diversity and inclusion through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging. Please contact if you need the job advert or form in another format. Diversity & Inclusion Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy st atement . click apply for full job details
May 02, 2024
Full time
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 60% of the time for most people (3 days in the office). Please speak to the Talent Acquisition team to find out more information. What does a Client Operations Director do at Hogarth? Reporting to the Head of Client Operations (HCO), the Client Operations Director (COD) is responsible for driving operational excellence and effecting change by defining and implementing the optimal operating models across the business. As well as building and implementing the right models and providing solutions to operational challenges, you will oversee a team responsible for quality of service, on-time and on-budget completion of deliverables, across a large portfolio of client accounts. You will manage a team and partner with the Global Client Managing Director (GCMD), Global Client Lead (GCL), Production and Commercial teams to deliver excellence. You lead by example and are creative in your solutions and ensure rigour in project scoping, resourcing and pricing. You understand Hogarth's capabilities, offerings and tools and activate them on client business challenges as needed. You leverage Hogarth's global network to deliver great work. The Client Operations Director will use their problem-solving skills, judgement and strong relationship building ability to lead and mentor the team. The COD is responsible for profitability across their client delivery portfolio. Key areas of responsibility Strategy and Financials: Partner with GCMD/GCL to define and implement the optimal operating model to deliver on clients' needs. You are the person who ensures the 'How?' is asked and answered Manage a portfolio of clients and partners with the GCMD/GCL to deliver revenue and profitability targets Lead the team to flawlessly deliver work that meets clients' business needs, assigning clear responsibility for tasks, decisions and objectives Formulate and activate strategic solutions based on key insights and learnings Leverage strong commercial knowledge and financial acumen Review and approve scopes of work Proactively seek and identify new revenue opportunities across your clients Ensure the right team structures and roles are in play against client scopes and revenue and that the Client Delivery team are supported when required Control freelance budgets and contracts across Client Delivery teams Ensure that teams are fully utilised and encourage people mobility when and where we can to meet utilisation targets Collaboration Motivate and drive the team towards full accountability, action and results Effectively and impartially navigate teams with conflicting priorities Build strong, trusting relationships with clients and key internal stakeholders Gain a high level of trust and respect among department heads across Client Services, Creative, Production, Technology, Finance and SMEs Collaborate with the GCMD/GCL and SME's to onboard any new clients, by building a strong operational foundation based on a series of discovery workshops and outputs to define the optimal structure and ways of working Process and Operations Responsible for assessing and simplifying ways of working and processes to achieve efficiency, profitability and standardised operational practices Leverages our on-site, onshore, offshore network to deliver engaging work in the most efficient and effective way Key business contact for technology team on identifying and implementing new systems/tools and tactically lead deployment of Hogarth's Open Content production platform (OCP) and help drive adoption Drive reviews and analysis of internal and client facing SLAs and KPIs to ensure best practices Provide support to ensure stakeholders have the data, tools, direction and access to expertise, to continually optimise the client business Collaborate with Head of Client Operations and Client Delivery counterparts globally to share best practices and key learnings Continually assess project retrospectives to identify areas of improvement and develop and implement remedial plans when required Create a culture of fresh-thinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growth Ensure operational frameworks and best practices are embedded across the team and wider business Contribute to Hogarth's culture by exhibiting the Hogarth values as well as ownership, professionalism, passion and leading by example Inspire the Client Delivery teams to deliver their best Empower the team to take ownership and find solutions, supporting them by removing any barriers to success Hire and retain the best talent Have an active interest in sustainability and help drive change within Hogarth to think and act more sustainably Risk • Directly intervene and manage the remedial plan whenever business critical risks are identified and raises to GCMD where appropriate Requirements: Experience within a global production environment and/or creative agency environment Strong senior client services, operations, project management experience A commitment to ensuring flawless execution and delivery across multiple projects Strong cross-capability and cross-functional collaboration and communication skills Ability to review and analyse data to formulate and activate operational solutions Full understanding of how data can drive change in how we approach content creation and elevate the conversations and recommendations we propose to clients Commercially focused with a passion for delivering and exceeding results A good understanding and experience of multiple pricing and scoping practices Focus on continuous improvement of project management methodology and workflows Inspiring leadership, ability to manage matrix reporting, rally teams and experience in driving change and governance through cross-functional teams Demonstrated experience of successfully working within a virtual team environment Experience with complex decision and planning processes Ability to conduct presentations comfortably to large groups Demonstrated experience working with Senior and Executive management Diversity and Inclusion Hogarth is committed to diversity and inclusion through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging. Please contact if you need the job advert or form in another format. Diversity & Inclusion Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy st atement . click apply for full job details
Saint Michaels Hospice Charity Stores are at the heart of our community. We have an exciting opportunity for an experienced retail manager with natural confidence and leadership skills, and a passion to build on something special to lead our flagship store in the superb location of Cold Bath Road. This role would suit a manager who demonstrates a love of sustainable fashion, and who thrives in a fast-paced and dynamic environment. As champion for our customer and donor experience, the manager will support the team of staff and volunteers to provide exceptional service, a welcoming and friendly shop to visit or work in, and beautiful windows that would entice any new or regular customer to browse. With a keen desire to meet and exceed targets, this role would develop plans and have regular visits with the Retail Area Manager to discuss shop performance and look at ways in which we can grow and enhance our amazing hospice charity store. If you would like the opportunity to manage this successful retail business, be part of a successful hospice retail team making a significant difference to local people, feel valued and respected for your creativity and hard work, and work with a warm, friendly, and remarkable team; we would love to hear from you. Benefits include: - 35 days holiday per year (including Bank Holidays, pro-rata). Comprehensive Induction Programme. Refer a friend bonus scheme Pension Scheme with an employer contribution of 8% Employee Assistance Programme. Access to staff support. Free group life assurance. Free DBS check. Free car parking and close to bus and train stations. Herriot Hospice Homecare, Just B and Saint Michaels Hospice make up registered charity North Yorkshire Hospice Care. Youll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond. Job Description Job Purpose To lead and manage a shop, with a minimum of £175k turnover, and shop team to drive forward a top selling sales culture both on the shop floor and using online selling platforms, and customers and donors receive the highest standards of customer service. Key Tasks Working with the Retail Area Manager to develop a short to medium term shop plan to include targets and key performance indicators, customer profile and engagement, volunteer support, North Yorkshire Hospice Cares brand recognition and new ideas and promotions to increase sales. To ensure that the shop provides exceptional standards of customer service and a positive shopping experience, supporting all members of the shop team to meet the same standard. To strive to make each customer and donor interaction the best it can be to enhance customer relationships, increase customer loyalty and accelarate shop growth. To take responsibility for managing the agreed shop costs and sales budget and proactively develop and implement plans to recover any shortfall so that targets are maintained throughout the year. With the appropriate guidance from the Retail Area Manager and HR & People Team to lead and manage a strong, knowledgeable, and commercial shop team through effective recruitment, induction, appraisal, training, and performance management processes. To prepare for planned, regular shop visits with the Retail Area Manager to discuss areas such as shop plan progress, shop performance including key KPIs, ASP, sales space analysis, and profit, team, training, operational issues, shop design and layout, new ideas and health and safety. To manage the day to day operation of the retail store ensuring policies and procedures are adhered to, that the required standards for health and safety and trading standards are met and that excellent standards in housekeeping and merchandising are maintained. To ensure the security, maintenance and cleaning of the shop premises, reporting any faults and damage promptly for action. To have an understanding of the shop lease terms in respect of repairs and maintenance to be able to contribute to refurbishment planning. To support the whole shop team in maximising the use of the EPOS system and promotion of Gift aid. To use the information from EPOS system to support and evidence performance management, team management and customer profiling for the shop. To be accountable for the shop takings, ensuring that correct records are maintained and provided to the Finance Team in line with procedures. To prepare donated goods for display, maintaining an attractive display to maximise the turnover of stock. To ensure that items are marketed to attract the highest price making use of alternative means of selling such as ecommerce as necessary. To work collaboratively with the retail team to support relief cover, share best practice and ensure donations are maximised through store transfers rather than through recycling. To ensure the safe disposal of all waste goods and refuse, maximising any income which can be generated from recycling. To support any ecommerce opportunities, to actively source items of value that would reach a larger audience through an online platform and either sell using an appropriate site or send the items to the appropriate store for listing and selling. To work with the Community Relationships Team to proactively support the marketing of the stores and sales and fundraising promotions. Attend and participate in meetings, training and other fundraising events as part of the fundraising team. To ensure that any safeguarding concerns are identified and reported in line with NYHC policy and procedure. To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority. To carry out all duties in accordance with the law, the Hospice philosophy, and the Hospice policy on equality of opportunity, inclusion, and diversity. The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation. JBRP1_UKTJ
May 02, 2024
Full time
Saint Michaels Hospice Charity Stores are at the heart of our community. We have an exciting opportunity for an experienced retail manager with natural confidence and leadership skills, and a passion to build on something special to lead our flagship store in the superb location of Cold Bath Road. This role would suit a manager who demonstrates a love of sustainable fashion, and who thrives in a fast-paced and dynamic environment. As champion for our customer and donor experience, the manager will support the team of staff and volunteers to provide exceptional service, a welcoming and friendly shop to visit or work in, and beautiful windows that would entice any new or regular customer to browse. With a keen desire to meet and exceed targets, this role would develop plans and have regular visits with the Retail Area Manager to discuss shop performance and look at ways in which we can grow and enhance our amazing hospice charity store. If you would like the opportunity to manage this successful retail business, be part of a successful hospice retail team making a significant difference to local people, feel valued and respected for your creativity and hard work, and work with a warm, friendly, and remarkable team; we would love to hear from you. Benefits include: - 35 days holiday per year (including Bank Holidays, pro-rata). Comprehensive Induction Programme. Refer a friend bonus scheme Pension Scheme with an employer contribution of 8% Employee Assistance Programme. Access to staff support. Free group life assurance. Free DBS check. Free car parking and close to bus and train stations. Herriot Hospice Homecare, Just B and Saint Michaels Hospice make up registered charity North Yorkshire Hospice Care. Youll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond. Job Description Job Purpose To lead and manage a shop, with a minimum of £175k turnover, and shop team to drive forward a top selling sales culture both on the shop floor and using online selling platforms, and customers and donors receive the highest standards of customer service. Key Tasks Working with the Retail Area Manager to develop a short to medium term shop plan to include targets and key performance indicators, customer profile and engagement, volunteer support, North Yorkshire Hospice Cares brand recognition and new ideas and promotions to increase sales. To ensure that the shop provides exceptional standards of customer service and a positive shopping experience, supporting all members of the shop team to meet the same standard. To strive to make each customer and donor interaction the best it can be to enhance customer relationships, increase customer loyalty and accelarate shop growth. To take responsibility for managing the agreed shop costs and sales budget and proactively develop and implement plans to recover any shortfall so that targets are maintained throughout the year. With the appropriate guidance from the Retail Area Manager and HR & People Team to lead and manage a strong, knowledgeable, and commercial shop team through effective recruitment, induction, appraisal, training, and performance management processes. To prepare for planned, regular shop visits with the Retail Area Manager to discuss areas such as shop plan progress, shop performance including key KPIs, ASP, sales space analysis, and profit, team, training, operational issues, shop design and layout, new ideas and health and safety. To manage the day to day operation of the retail store ensuring policies and procedures are adhered to, that the required standards for health and safety and trading standards are met and that excellent standards in housekeeping and merchandising are maintained. To ensure the security, maintenance and cleaning of the shop premises, reporting any faults and damage promptly for action. To have an understanding of the shop lease terms in respect of repairs and maintenance to be able to contribute to refurbishment planning. To support the whole shop team in maximising the use of the EPOS system and promotion of Gift aid. To use the information from EPOS system to support and evidence performance management, team management and customer profiling for the shop. To be accountable for the shop takings, ensuring that correct records are maintained and provided to the Finance Team in line with procedures. To prepare donated goods for display, maintaining an attractive display to maximise the turnover of stock. To ensure that items are marketed to attract the highest price making use of alternative means of selling such as ecommerce as necessary. To work collaboratively with the retail team to support relief cover, share best practice and ensure donations are maximised through store transfers rather than through recycling. To ensure the safe disposal of all waste goods and refuse, maximising any income which can be generated from recycling. To support any ecommerce opportunities, to actively source items of value that would reach a larger audience through an online platform and either sell using an appropriate site or send the items to the appropriate store for listing and selling. To work with the Community Relationships Team to proactively support the marketing of the stores and sales and fundraising promotions. Attend and participate in meetings, training and other fundraising events as part of the fundraising team. To ensure that any safeguarding concerns are identified and reported in line with NYHC policy and procedure. To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority. To carry out all duties in accordance with the law, the Hospice philosophy, and the Hospice policy on equality of opportunity, inclusion, and diversity. The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation. JBRP1_UKTJ
Job Title: Retail Store Manager Location:Llanfairpwllgwyngyll, Anglesey Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPIs to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rotas are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPIs are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details toPaul DavidsonatPDA SEARCH & SELECTION LIMITED. JBRP1_UKTJ
May 02, 2024
Full time
Job Title: Retail Store Manager Location:Llanfairpwllgwyngyll, Anglesey Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPIs to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rotas are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPIs are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details toPaul DavidsonatPDA SEARCH & SELECTION LIMITED. JBRP1_UKTJ
Personal Assistant x 3 - College of Policing The Adecco Public Sector team have been engaged to source three Personal Assistants to join the College of Policing on a permanent basis. The College of Policing is the professional body for the police service in England and Wales. We work with everyone in policing to set standards, to share knowledge and good practice and to support the development of police officers and staff. Our mission is to drive a consistent approach across policing where the public and the service expect it, to boost professionalism and to improve leadership at every level. The College offers a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers' network for equality and inclusion (ENEI) membership and status as a disability confident employer means everyone can bring their whole self to work. The Role The successful candidates will provide professional, efficient, proactive, confidential and comprehensive secretarial services to Tier 2 Departmental Head/s and when required, administrative assistance to their management team. Responsibilities Organise and prioritise meetings, events and diary appointments and prepare associated documentation and information as required, to enable managers' time to be used effectively and to best advantage. Receive, acknowledge and reply to internal and external correspondence (including emails) and documents in a professional and timely manner and redirect as necessary. Ensure visitors are booked onto site and greet and welcome as necessary. Research, collate and analyse information and prepare timely reports, briefing papers and presentations to aid understanding on a variety of confidential matters and enable managers to communicate knowledgeably with internal and external contacts. Organise, coordinate and attend meetings and events with internal and external participants. Prepare and issue agendas and take, produce and circulate timely and accurate minutes, maintaining a comprehensive and continuing record of decisions made and actions required. Track and monitor actions, tasks and work streams by working collaboratively with colleagues. Ensure the delivery of timely, informed and suitable responses maintaining confidentiality as appropriate. Ensure that all travel, catering and accommodation is booked in accordance with College of Policing procedures including correct use of E-procurement processes. Maintain, update and archive documents, files and folders to ensure ready access to comprehensive records in compliance with College of Policing Information Governance procedures, and GDPR and Freedom of Information principles and provisions. Support in the preparation of purchases by using College systems to complete requests on behalf of the Tier two/s, for effective use of time and resources. Develop up to date knowledge of the College's systems and procedures in order to work efficiently and effectively. Maintain up to date knowledge of assigned business area/s and understand the diversity of each area to enable efficient processing of tasks. About you To be successful in the role you will be able to display the following skills and experience: Previous relevant PA/secretarial experience or extensive administrative experience with a high level of organisational and planning ability, and attention to detail. Experience in exercising discretion and initiative, tact and diplomacy in managing sensitive, personal and confidential matters. Experience of scheduling meetings or events, preparing agendas and documentation, taking and drafting accurate minutes. Proficiency in MS Office applications. Excellent verbal and written communication skills with customer-focused attitude and telephone manner. Excellent interpersonal skills with the ability to liaise with staff at all levels both internally and externally. Adept at influencing and negotiating with others to achieve timely results. Ability to remain calm whilst working under pressure and to demanding deadlines and priorities whilst maintaining a flexible approach. Ability to work on own initiative and as part of a team. It would be beneficial if you are also able to display the following: Familiarity with software packages such as ERP systems and specialist policing systems if relevant to role. Knowledge of UK geography and policing environment. Location This post offers the opportunity for remote working or hybrid working in either Ryton-on-Dunsmore, Durham, or Harrogate. Salary Bandings National: £24,920 - £25,446 London (must reside inside the M25): £29,958 - £30,484 Additional Information The successful candidate will be Vetted to NPPV2 Police standard and SC clearance. Roles are available on a Full-time or Job Share/part time basis Application/Interview Process To be considered, applicants are asked to provide a cover letter outlining how their skills and experience align with the criteria listed above (this should be submitted with your CV as one document in Word format). Interviews are scheduled to take place across the week commencing 3rd June via Teams.
May 02, 2024
Full time
Personal Assistant x 3 - College of Policing The Adecco Public Sector team have been engaged to source three Personal Assistants to join the College of Policing on a permanent basis. The College of Policing is the professional body for the police service in England and Wales. We work with everyone in policing to set standards, to share knowledge and good practice and to support the development of police officers and staff. Our mission is to drive a consistent approach across policing where the public and the service expect it, to boost professionalism and to improve leadership at every level. The College offers a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers' network for equality and inclusion (ENEI) membership and status as a disability confident employer means everyone can bring their whole self to work. The Role The successful candidates will provide professional, efficient, proactive, confidential and comprehensive secretarial services to Tier 2 Departmental Head/s and when required, administrative assistance to their management team. Responsibilities Organise and prioritise meetings, events and diary appointments and prepare associated documentation and information as required, to enable managers' time to be used effectively and to best advantage. Receive, acknowledge and reply to internal and external correspondence (including emails) and documents in a professional and timely manner and redirect as necessary. Ensure visitors are booked onto site and greet and welcome as necessary. Research, collate and analyse information and prepare timely reports, briefing papers and presentations to aid understanding on a variety of confidential matters and enable managers to communicate knowledgeably with internal and external contacts. Organise, coordinate and attend meetings and events with internal and external participants. Prepare and issue agendas and take, produce and circulate timely and accurate minutes, maintaining a comprehensive and continuing record of decisions made and actions required. Track and monitor actions, tasks and work streams by working collaboratively with colleagues. Ensure the delivery of timely, informed and suitable responses maintaining confidentiality as appropriate. Ensure that all travel, catering and accommodation is booked in accordance with College of Policing procedures including correct use of E-procurement processes. Maintain, update and archive documents, files and folders to ensure ready access to comprehensive records in compliance with College of Policing Information Governance procedures, and GDPR and Freedom of Information principles and provisions. Support in the preparation of purchases by using College systems to complete requests on behalf of the Tier two/s, for effective use of time and resources. Develop up to date knowledge of the College's systems and procedures in order to work efficiently and effectively. Maintain up to date knowledge of assigned business area/s and understand the diversity of each area to enable efficient processing of tasks. About you To be successful in the role you will be able to display the following skills and experience: Previous relevant PA/secretarial experience or extensive administrative experience with a high level of organisational and planning ability, and attention to detail. Experience in exercising discretion and initiative, tact and diplomacy in managing sensitive, personal and confidential matters. Experience of scheduling meetings or events, preparing agendas and documentation, taking and drafting accurate minutes. Proficiency in MS Office applications. Excellent verbal and written communication skills with customer-focused attitude and telephone manner. Excellent interpersonal skills with the ability to liaise with staff at all levels both internally and externally. Adept at influencing and negotiating with others to achieve timely results. Ability to remain calm whilst working under pressure and to demanding deadlines and priorities whilst maintaining a flexible approach. Ability to work on own initiative and as part of a team. It would be beneficial if you are also able to display the following: Familiarity with software packages such as ERP systems and specialist policing systems if relevant to role. Knowledge of UK geography and policing environment. Location This post offers the opportunity for remote working or hybrid working in either Ryton-on-Dunsmore, Durham, or Harrogate. Salary Bandings National: £24,920 - £25,446 London (must reside inside the M25): £29,958 - £30,484 Additional Information The successful candidate will be Vetted to NPPV2 Police standard and SC clearance. Roles are available on a Full-time or Job Share/part time basis Application/Interview Process To be considered, applicants are asked to provide a cover letter outlining how their skills and experience align with the criteria listed above (this should be submitted with your CV as one document in Word format). Interviews are scheduled to take place across the week commencing 3rd June via Teams.
Your profile What's on the offer: Permanent Salary Circa: £40,000 - £50,000 per annum (depending on experience) plus commissions Hours: 37.5 hours a week Location: Homebased (Expected to attend any of our BSC Locations at least two days a month) Core Business Hours (10 am - 4 pm) 25 days plus 8 bank holidays Enhanced sick pay Wellbeing day Perkbox EAP (Employee Assistance Programme) Job Description Overview: Working collaboratively with and supporting the Global Director of Sales, The Regional Account Director for Europe, will be responsible for leading and managing the sales team within the European region. They will play a critical role in developing and implementing effective sales strategies to achieve revenue targets, foster client relationships, and drive business growth in the region. This position requires a strategic thinker with a proven track record in sales leadership, strong communication skills, and the ability to collaborate with cross-functional teams. The focus will be on both retaining and expanding the client base, targeting the Adult and YL market. Key Responsibilities: Sales Strategy and Planning: Develop and implement a comprehensive sales strategy for the European region in alignment with overall company goals and global sales directives. Analyse market trends, competitor activities, and customer needs to identify opportunities for growth, providing valuable insights to the Global Sales Director. Recruit, train, and manage a high-performing sales team across multiple European locations, ensuring alignment with the global sales vision. Revenue Generation: Drive sales activities within the region to achieve revenue goals and market share objectives, reporting regularly to the Global Sales Director. Monitor and analyse sales performance metrics in the European region, identifying areas for improvement and collaborating with the Global Sales Director on corrective actions. Collaborate with the Global Sales Director to optimise the sales cycle, leveraging best practices and continuous improvement initiatives to Implement effective sales processes and methodologies specific to the region. Client Relationship Management: Cultivate and maintain strong relationships with key clients and strategic partners in the region and understand client needs and ensure the delivery of high-quality solutions. Resolve escalated client issues in a timely and satisfactory manner. Market Expansion: Identify and pursue opportunities for market expansion and business development within the European region, aligning efforts with the global sales expansion strategy. Collaborate with the Global Sales Director, marketing, and product teams to launch effective sales campaigns and promotions tailored to the European market. Reporting and Analysis: Prepare regular reports on sales performance, forecasts, and market trends specific to the European region. Utilise data and analytics to make informed decisions, providing valuable inputs to the global sales strategy. Qualifications: Proven experience in sales leadership roles with a focus on the European market. Strong understanding of the sales process and demonstrated success in meeting or exceeding revenue targets. Excellent communication, negotiation, and interpersonal skills. Strategic thinking with the ability to make data-driven decisions. Ability to travel as needed. Further Information At BSC, we expect all of our colleagues to behave in ways that both support and promote our Vision, Mission & Values. BSC VISION : To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences. BSC MISSION : By believing that "Great Things Start Here" and standing behind all that this means. If we believe it, our customers will achieve it! VALUES Aim Higher: We proactively make suggestions and solutions for challenges and opportunities. Collaborate : We are team players -we treat everyone with respect and understand that we succeed collectively, not as individuals. Communicate : We communicate in a timely way with clarity, respect and transparency. Customer Focus: We seek to provide consistent high-quality experiences that customers will remember. Team Focus We seek to reward and recognise excellence and innovation within our employees. We are committed to providing a creative, rewarding and successful learning and working environment for our students and team. We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable. BSC is committed to safeguarding and promoting the welfare of the children and young/vulnerable people and expect all team members to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post, including check with past employers to cover the last 5 years and the Disclosure and barring service. BSC may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media .
May 02, 2024
Full time
Your profile What's on the offer: Permanent Salary Circa: £40,000 - £50,000 per annum (depending on experience) plus commissions Hours: 37.5 hours a week Location: Homebased (Expected to attend any of our BSC Locations at least two days a month) Core Business Hours (10 am - 4 pm) 25 days plus 8 bank holidays Enhanced sick pay Wellbeing day Perkbox EAP (Employee Assistance Programme) Job Description Overview: Working collaboratively with and supporting the Global Director of Sales, The Regional Account Director for Europe, will be responsible for leading and managing the sales team within the European region. They will play a critical role in developing and implementing effective sales strategies to achieve revenue targets, foster client relationships, and drive business growth in the region. This position requires a strategic thinker with a proven track record in sales leadership, strong communication skills, and the ability to collaborate with cross-functional teams. The focus will be on both retaining and expanding the client base, targeting the Adult and YL market. Key Responsibilities: Sales Strategy and Planning: Develop and implement a comprehensive sales strategy for the European region in alignment with overall company goals and global sales directives. Analyse market trends, competitor activities, and customer needs to identify opportunities for growth, providing valuable insights to the Global Sales Director. Recruit, train, and manage a high-performing sales team across multiple European locations, ensuring alignment with the global sales vision. Revenue Generation: Drive sales activities within the region to achieve revenue goals and market share objectives, reporting regularly to the Global Sales Director. Monitor and analyse sales performance metrics in the European region, identifying areas for improvement and collaborating with the Global Sales Director on corrective actions. Collaborate with the Global Sales Director to optimise the sales cycle, leveraging best practices and continuous improvement initiatives to Implement effective sales processes and methodologies specific to the region. Client Relationship Management: Cultivate and maintain strong relationships with key clients and strategic partners in the region and understand client needs and ensure the delivery of high-quality solutions. Resolve escalated client issues in a timely and satisfactory manner. Market Expansion: Identify and pursue opportunities for market expansion and business development within the European region, aligning efforts with the global sales expansion strategy. Collaborate with the Global Sales Director, marketing, and product teams to launch effective sales campaigns and promotions tailored to the European market. Reporting and Analysis: Prepare regular reports on sales performance, forecasts, and market trends specific to the European region. Utilise data and analytics to make informed decisions, providing valuable inputs to the global sales strategy. Qualifications: Proven experience in sales leadership roles with a focus on the European market. Strong understanding of the sales process and demonstrated success in meeting or exceeding revenue targets. Excellent communication, negotiation, and interpersonal skills. Strategic thinking with the ability to make data-driven decisions. Ability to travel as needed. Further Information At BSC, we expect all of our colleagues to behave in ways that both support and promote our Vision, Mission & Values. BSC VISION : To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences. BSC MISSION : By believing that "Great Things Start Here" and standing behind all that this means. If we believe it, our customers will achieve it! VALUES Aim Higher: We proactively make suggestions and solutions for challenges and opportunities. Collaborate : We are team players -we treat everyone with respect and understand that we succeed collectively, not as individuals. Communicate : We communicate in a timely way with clarity, respect and transparency. Customer Focus: We seek to provide consistent high-quality experiences that customers will remember. Team Focus We seek to reward and recognise excellence and innovation within our employees. We are committed to providing a creative, rewarding and successful learning and working environment for our students and team. We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable. BSC is committed to safeguarding and promoting the welfare of the children and young/vulnerable people and expect all team members to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post, including check with past employers to cover the last 5 years and the Disclosure and barring service. BSC may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media .
Financial Controller Location: West Malling Salary: £60K-£70K per year Job Type: Permanent, Full-time Work Arrangement: Hybrid Are you a newly or recently qualified finance professional looking to step into a pivotal role within a dynamic organisation? We are on the lookout for an ambitious Financial Controller to take charge of financial operations. Day-to-Day of the Role: Oversee the preparation of comprehensive financial reports, including profit and loss statements, balance sheets, and cash flow statements. Coordinate and direct the preparation of budgets and financial forecasts, and report any variances. Develop and maintain internal control policies and procedures to ensure the integrity of all financial transactions. Manage and comply with local, state, and federal government reporting requirements and tax filings. Analyse financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements. Lead the annual audit process, liaise with external auditors and assess any changes necessary. Update and implement all necessary business policies and accounting practices; improve the finance department's overall policy and procedure manual. Evaluate and advise on long-term business planning and financial planning strategies. Required Skills & Qualifications: Newly or recently qualified (ACA, ACCA, CIMA, or equivalent). Strong understanding of accounting principles and financial reporting. Excellent analytical and numerical abilities. Solid knowledge of financial analysis and forecasting. Proficient in the use of finance software and MS Office. Strong leadership qualities, with the ability to manage and develop a team. Exceptional communication and presentation skills. Detail-oriented and able to multitask in a fast-paced environment. Benefits: Competitive salary package. Bonus scheme. Opportunities for career advancement. Supportive and collaborative work culture. Professional development and continuous learning. 25 days holiday plus bank holidays. Private healthcare. Company pension. Free on-site parking. If you are ready to take the next step in your career as a Financial Controller, we would love to hear from you. Please submit your CV.
May 02, 2024
Full time
Financial Controller Location: West Malling Salary: £60K-£70K per year Job Type: Permanent, Full-time Work Arrangement: Hybrid Are you a newly or recently qualified finance professional looking to step into a pivotal role within a dynamic organisation? We are on the lookout for an ambitious Financial Controller to take charge of financial operations. Day-to-Day of the Role: Oversee the preparation of comprehensive financial reports, including profit and loss statements, balance sheets, and cash flow statements. Coordinate and direct the preparation of budgets and financial forecasts, and report any variances. Develop and maintain internal control policies and procedures to ensure the integrity of all financial transactions. Manage and comply with local, state, and federal government reporting requirements and tax filings. Analyse financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements. Lead the annual audit process, liaise with external auditors and assess any changes necessary. Update and implement all necessary business policies and accounting practices; improve the finance department's overall policy and procedure manual. Evaluate and advise on long-term business planning and financial planning strategies. Required Skills & Qualifications: Newly or recently qualified (ACA, ACCA, CIMA, or equivalent). Strong understanding of accounting principles and financial reporting. Excellent analytical and numerical abilities. Solid knowledge of financial analysis and forecasting. Proficient in the use of finance software and MS Office. Strong leadership qualities, with the ability to manage and develop a team. Exceptional communication and presentation skills. Detail-oriented and able to multitask in a fast-paced environment. Benefits: Competitive salary package. Bonus scheme. Opportunities for career advancement. Supportive and collaborative work culture. Professional development and continuous learning. 25 days holiday plus bank holidays. Private healthcare. Company pension. Free on-site parking. If you are ready to take the next step in your career as a Financial Controller, we would love to hear from you. Please submit your CV.
Location(s) London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Area General Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Area General Manager to join the team located in London. Job Purpose Providing leadership, management, and development of an agreed portfolio of CBRE contracts, ensuring financial, and operational commitments are met and exceeded. Key Responsibilities Provide leadership, and ensuring the planned development of a defined portfolio of contracts to ensure that contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of contracts are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. Ensuring business policies and processes are effectively communicated, and implemented within contracts. Ensure that contracts provide a healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and systems operate to ensure regular review. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, disaster recovery, and the sharing of expertise across the portfolio. Ensure contracts are staffed by fully competent teams, taking direct responsibility for the appointment of contract managers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues. Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Supporting effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. Ensure the provision of a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Accountability to the CBRE functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a small team, primarily comprising contract managers across a portfolio of contracts. Financial responsibility for the delivery of Plan commitments for the contract portfolio. Experience,Knowledge, Skills and Abilities: Proven track record within the facilities management industry. Managerial experience at Contract / Account Manager or above within technical and or hard services is essential. The development and review of teams, appraisal, and the application of effective people management practice. Excellent motivational and influencing skills, with high levels of personal integrity. Incumbents must be self-starters, confident and composed. Organised, able to prioritise and deliver within high pressure, business critical environments. Ability to balance strategic thinking with tactical delivery for client satisfaction. Excellent understanding of health & safety legislation. Ability to gain trust and support of top-level management and key client decision makers. Experienced client relationship manager. Excellent influencing and negotiation skills. Excellent interpersonal skills for effective management of people at all levels of the organisation. Strong financial skills. Ability to manage conflict and crisis situations effectively. Keep up to date with exciting career opportunities and the latest news.
May 02, 2024
Full time
Location(s) London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Area General Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Area General Manager to join the team located in London. Job Purpose Providing leadership, management, and development of an agreed portfolio of CBRE contracts, ensuring financial, and operational commitments are met and exceeded. Key Responsibilities Provide leadership, and ensuring the planned development of a defined portfolio of contracts to ensure that contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of contracts are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. Ensuring business policies and processes are effectively communicated, and implemented within contracts. Ensure that contracts provide a healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and systems operate to ensure regular review. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, disaster recovery, and the sharing of expertise across the portfolio. Ensure contracts are staffed by fully competent teams, taking direct responsibility for the appointment of contract managers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues. Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Supporting effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. Ensure the provision of a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Accountability to the CBRE functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a small team, primarily comprising contract managers across a portfolio of contracts. Financial responsibility for the delivery of Plan commitments for the contract portfolio. Experience,Knowledge, Skills and Abilities: Proven track record within the facilities management industry. Managerial experience at Contract / Account Manager or above within technical and or hard services is essential. The development and review of teams, appraisal, and the application of effective people management practice. Excellent motivational and influencing skills, with high levels of personal integrity. Incumbents must be self-starters, confident and composed. Organised, able to prioritise and deliver within high pressure, business critical environments. Ability to balance strategic thinking with tactical delivery for client satisfaction. Excellent understanding of health & safety legislation. Ability to gain trust and support of top-level management and key client decision makers. Experienced client relationship manager. Excellent influencing and negotiation skills. Excellent interpersonal skills for effective management of people at all levels of the organisation. Strong financial skills. Ability to manage conflict and crisis situations effectively. Keep up to date with exciting career opportunities and the latest news.
HR BUSINESS PARTNER The Company We are a fast-growing, progressive service provider, where the HR ethos is very much: our people are our business. We are passionate about our people and are investing heavily in attracting the best talent in the market and retaining them through development schemes, incentives and employee welfare. The Opportunity The function of the HR Business Partner role is to support the performance and development systems for all employees, managing the TUPE process, designing and supporting the company talent frameworks including performance management, succession planning and workforce/human resource planning whilst guiding and managing Human Resources services for the Company. The Package £40k Basic Hybrid 4 days in Shadwell & 1 day WFH 35 days holiday including bank holidays The Role Support, develop and implement the HR strategies aligned to the business objectives applying commercially minded and strategically driven acumen Manage the TUPE process for new client accounts Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment. Partner with the management team to project manage organisational and procedural changes within the business area. Be responsible for all HR management and development (including recruitment and selection policy/practices, discipline, grievance, mentoring, salary and conditions, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues). Lead the work to regularly review the company's talent management processes within the business areas, including performance/potential management, resource planning and succession planning. Guide, coach and direct the HR Co-ordinator, enabling skills evolution and contingency in the HR team Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on. Coach managers and employees. Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives. Succession plan and ensure training is aligned to support the plan. Develop training and communications materials to support learning and development needs. The Person TUPE Management experience Prioritisation and time management Strong business acumen Proven track record as a HR Business Partner/ Senior HR Officer Interpersonal relationships, discretion and confidentiality Knowledge of the UK employment law Experience of report writing utilising excel, word and power point Ability to communicate at all levels Problem solving skills Recruitment and Selection experience
May 02, 2024
Full time
HR BUSINESS PARTNER The Company We are a fast-growing, progressive service provider, where the HR ethos is very much: our people are our business. We are passionate about our people and are investing heavily in attracting the best talent in the market and retaining them through development schemes, incentives and employee welfare. The Opportunity The function of the HR Business Partner role is to support the performance and development systems for all employees, managing the TUPE process, designing and supporting the company talent frameworks including performance management, succession planning and workforce/human resource planning whilst guiding and managing Human Resources services for the Company. The Package £40k Basic Hybrid 4 days in Shadwell & 1 day WFH 35 days holiday including bank holidays The Role Support, develop and implement the HR strategies aligned to the business objectives applying commercially minded and strategically driven acumen Manage the TUPE process for new client accounts Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment. Partner with the management team to project manage organisational and procedural changes within the business area. Be responsible for all HR management and development (including recruitment and selection policy/practices, discipline, grievance, mentoring, salary and conditions, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues). Lead the work to regularly review the company's talent management processes within the business areas, including performance/potential management, resource planning and succession planning. Guide, coach and direct the HR Co-ordinator, enabling skills evolution and contingency in the HR team Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on. Coach managers and employees. Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives. Succession plan and ensure training is aligned to support the plan. Develop training and communications materials to support learning and development needs. The Person TUPE Management experience Prioritisation and time management Strong business acumen Proven track record as a HR Business Partner/ Senior HR Officer Interpersonal relationships, discretion and confidentiality Knowledge of the UK employment law Experience of report writing utilising excel, word and power point Ability to communicate at all levels Problem solving skills Recruitment and Selection experience
Working within our Facility Engineering team, we are looking to appoint an experienced Control and Instrumentation (C&I) Engineer (Plant & Building Services) to deliver professional engineering services across our plant and equipment. This is an excellent opportunity for you to apply your expertise to deliver engineering solutions during the lifecycle of our facilities and in return receive excellent training and development to help you further your career. Control and Instrumentation Engineer Location: Reading Salary: £35,720 - £51,580 depending on experience plus allowances As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Working within our Facility Engineering team, we are looking to appoint an experienced C&I Engineer to deliver professional engineering services across our plant and equipment. This will include: Applying expertise in C&I building services and associated plant to deliver engineered solutions within the operational lifecycle phase. Produce modification packages, manage configured plant changes, and act as intelligent client in acquiring or specifying engineering services or products. Identify and escalate business risk or opportunities arising from the condition of engineered systems and structures in the interests of safety, regulatory compliance, quality, and reliability. Take ownership of engineering issues or opportunities. Plan, manage, and collaborate to deliver sound, safe solutions to enable delivery of the programme and our obligations to society. Provide advice, guidance, progress reports, and supporting documentation (or review) to stakeholders including Senior Leadership, Operations Management, Process Owners, Operators, Maintainers, and Occupants. Adherence to Company Management System requirements, relevant Technical Standards & Legislation, and business controls. Professional, ethical, and courteous conduct. Applying Maintenance & Reliability Principles; enact as directed by planning, output from Failure Modes & Effects Analysis. Analyse relevant metrics and contribute to Key Performance Indicators and other reporting as required. Assist in Reliability Centred Maintenance planning and perform Root Cause Analysis. Opportunity to undertake compensated and non-compensated secondary roles providing various support capabilities. This role will give you the opportunity to work for one of the area's largest employers where you will have the opportunity to develop your expertise whilst making a direct and visible contribution to the successful running of our business. We are particularly interested to hear from candidates with experience in some or all of the following: C&I building services (PLCs, BMS, HVAC, SCADA, HMIs, analogue etc.) and industrial processes, with good awareness of electrical building service and mechanical systems. A good awareness of relevant legislation, supporting ACOP, best practice, and common industry standards. Experience within the higher hazard / regulated industries (e.g. nuclear, petro-chem, pharma etc.). Membership of an engineering institution and/or Incorporated Engineer or equivalent. Previous experience as an installer or maintainer likely beneficial, although this role is more akin to consultancy services in lieu of hands on technical tasks. We would love to hear from individuals with a minimum qualification L4 NQF (HNC) with suitable additional experience (a degree in an engineering discipline desirable), who are looking to further their career in a company that can offer superb training and development opportunities. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas.
May 02, 2024
Full time
Working within our Facility Engineering team, we are looking to appoint an experienced Control and Instrumentation (C&I) Engineer (Plant & Building Services) to deliver professional engineering services across our plant and equipment. This is an excellent opportunity for you to apply your expertise to deliver engineering solutions during the lifecycle of our facilities and in return receive excellent training and development to help you further your career. Control and Instrumentation Engineer Location: Reading Salary: £35,720 - £51,580 depending on experience plus allowances As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Working within our Facility Engineering team, we are looking to appoint an experienced C&I Engineer to deliver professional engineering services across our plant and equipment. This will include: Applying expertise in C&I building services and associated plant to deliver engineered solutions within the operational lifecycle phase. Produce modification packages, manage configured plant changes, and act as intelligent client in acquiring or specifying engineering services or products. Identify and escalate business risk or opportunities arising from the condition of engineered systems and structures in the interests of safety, regulatory compliance, quality, and reliability. Take ownership of engineering issues or opportunities. Plan, manage, and collaborate to deliver sound, safe solutions to enable delivery of the programme and our obligations to society. Provide advice, guidance, progress reports, and supporting documentation (or review) to stakeholders including Senior Leadership, Operations Management, Process Owners, Operators, Maintainers, and Occupants. Adherence to Company Management System requirements, relevant Technical Standards & Legislation, and business controls. Professional, ethical, and courteous conduct. Applying Maintenance & Reliability Principles; enact as directed by planning, output from Failure Modes & Effects Analysis. Analyse relevant metrics and contribute to Key Performance Indicators and other reporting as required. Assist in Reliability Centred Maintenance planning and perform Root Cause Analysis. Opportunity to undertake compensated and non-compensated secondary roles providing various support capabilities. This role will give you the opportunity to work for one of the area's largest employers where you will have the opportunity to develop your expertise whilst making a direct and visible contribution to the successful running of our business. We are particularly interested to hear from candidates with experience in some or all of the following: C&I building services (PLCs, BMS, HVAC, SCADA, HMIs, analogue etc.) and industrial processes, with good awareness of electrical building service and mechanical systems. A good awareness of relevant legislation, supporting ACOP, best practice, and common industry standards. Experience within the higher hazard / regulated industries (e.g. nuclear, petro-chem, pharma etc.). Membership of an engineering institution and/or Incorporated Engineer or equivalent. Previous experience as an installer or maintainer likely beneficial, although this role is more akin to consultancy services in lieu of hands on technical tasks. We would love to hear from individuals with a minimum qualification L4 NQF (HNC) with suitable additional experience (a degree in an engineering discipline desirable), who are looking to further their career in a company that can offer superb training and development opportunities. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas.
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Role Overview Weatherford currently have an exciting opportunity for an experienced Jars Technician to join the team in Aberdeen. The successful candidate will have experience in the oil field and within jars - please see below for further details. Key Responsibilities SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By / Zero Tolerance Rules. Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer, and employee inputs, knowledge and technology, and best business practices to exceed customer expectations. Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and any persons visiting them while on the Company premises. QUALITY Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford's Management System. Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement. Demonstrates knowledge and understanding of all policies & procedures, related operational & non-operational documentation, support systems, complies with all Technical Work Instructions, carrying out work assignments to the highest quality level and within time constraints as required. Senior roles will participate in Annual Technical Audits as required to ensure systems are effectively implemented; a supporting authority will lead such Audits. Costs incurred should be within the approved budget, processed within agreed time frames & following the relevant financial policy and procedure. PEOPLE & DEVELOPMENT Employees have a responsibility for developing their own careers within the Company, including completing all necessary functions, compliance & business standards, operations training & competencies to enhance their knowledge, skills, and experience. Employees should regularly engage with their line manager to discuss their performance, objectives, and opportunities to enhance their skills and experience to support their career potential. In senior positions, identifies the educational needs of others, might develop formal training programs or classes, and instruct others. Supervisors are expected to actively engage with their employees to support talent management through Weatherford's performance management process, including but not limited to talent assessments, succession planning, competency programs & regular coaching opportunities. Supervisors should collaborate with Human Resources & Technical Development to drive strategies for the recruitment & retention of key personnel & to foster an environment that supports the attraction & retention of a high performing, talented workforce. VISION & LEADERSHIP Demonstrates leadership, ethical behaviour, and adherence to Weatherford standards at all times. Shows social orientation, working and being personally connected with others on the job. Qualifications Oil Field experience Previous jars experience Basic Mathematic skills Experience in pressure testing. Experience within Quality Control Analysis. Ability to meet the physical demands that the role requires.
May 02, 2024
Full time
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Role Overview Weatherford currently have an exciting opportunity for an experienced Jars Technician to join the team in Aberdeen. The successful candidate will have experience in the oil field and within jars - please see below for further details. Key Responsibilities SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By / Zero Tolerance Rules. Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer, and employee inputs, knowledge and technology, and best business practices to exceed customer expectations. Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and any persons visiting them while on the Company premises. QUALITY Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford's Management System. Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement. Demonstrates knowledge and understanding of all policies & procedures, related operational & non-operational documentation, support systems, complies with all Technical Work Instructions, carrying out work assignments to the highest quality level and within time constraints as required. Senior roles will participate in Annual Technical Audits as required to ensure systems are effectively implemented; a supporting authority will lead such Audits. Costs incurred should be within the approved budget, processed within agreed time frames & following the relevant financial policy and procedure. PEOPLE & DEVELOPMENT Employees have a responsibility for developing their own careers within the Company, including completing all necessary functions, compliance & business standards, operations training & competencies to enhance their knowledge, skills, and experience. Employees should regularly engage with their line manager to discuss their performance, objectives, and opportunities to enhance their skills and experience to support their career potential. In senior positions, identifies the educational needs of others, might develop formal training programs or classes, and instruct others. Supervisors are expected to actively engage with their employees to support talent management through Weatherford's performance management process, including but not limited to talent assessments, succession planning, competency programs & regular coaching opportunities. Supervisors should collaborate with Human Resources & Technical Development to drive strategies for the recruitment & retention of key personnel & to foster an environment that supports the attraction & retention of a high performing, talented workforce. VISION & LEADERSHIP Demonstrates leadership, ethical behaviour, and adherence to Weatherford standards at all times. Shows social orientation, working and being personally connected with others on the job. Qualifications Oil Field experience Previous jars experience Basic Mathematic skills Experience in pressure testing. Experience within Quality Control Analysis. Ability to meet the physical demands that the role requires.
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. Our Maintenance Repair and Overhaul (MRO) organisation partner with a range of global customers, working closely with major airlines. This role is multi-faceted; being technically strong, driven and having a structured approach will be vital to be successful. As the Technical Lead you will be required to meet the Gate 2 pacing target (21 days) thus enabling the 39-day overhaul of A320 products by optimising resources The Gate 2 Technical Lead will have direct responsibility for the following Production Activity: Automated Zinc- Nickel Plating Line Capability & Capacity Heat Treatment CNC Grit Blasting People & Process management The Gate 2 Technical Lead will have direct responsibility for the following Technical Aspects: Process Control Specification (PCS) compliance for Zi-Ni Plating Line PCS compliance for Ancillary equipment (e.g. Gritblast & Heat Treatment Ovens) Plant and Equipment functionality meeting PCS and Plating Line specifications Repeatable and Stable Processes exist oSolution and Chemistry control oTooling and Fixturing design and manufacture oComponent First Article Inspections (FAIRs) are completed and documented oDeveloping SOPs for Production. oDeveloping FMEAs and Planned Preventative Maintenance Schedules PRINCIPAL ACCOUNTABILITIES Coordinate and plan activity to meet 21-day pacing process through Gate 2 and prioritising in accordance with Production Activity Control (PAC) Participate fully in PAC meetings and revise schedules through agreement with relevant stakeholders including the Master Production Scheduler. Ensure planning activity is co-ordinated at component level to ensure optimum delivery Support the control of working capital (incl Budget), ensuring it is optimised at all times (shift planning). Track performance (average hours) monthly at the work centre level Utilise Policy Deployment to cascade information and to leverage optimum performance levels for KPIs Accountability for Continuous Improvement initiatives including process mapping and kaizen events within your span of control, with a focus on reducing SPT and Operating Costs Manage the available human resources to deliver the plan whilst ensuring team flexibility (Maintain Training Matrix), competence and capability To be accountable for and to elect and supervise dedicated team members in your area of responsibility to control key processes To ensure effective people management and use of reports and application of tool kits to support performance, conduct, absence, wellbeing, annual leave management, overtime reviews Enhance Employee Engagement - Contribute to QRQC meetings and own action plans associated to improvements in internal quality/rejects. Update during monthly reviews Why us? Our Gloucester site is a centre of excellence, dedicated to the maintenance, repair and overhaul of landing gears and associated components for civil, military and helicopter aircraft. With over 220 employees, the team support the overhaul of more than 350 legs per year, with a dedicated team of engineers to support customers on-wing when issues emerge in service. Our employees are at the heart of our success, as we work together for our sustainable future. There are four people fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleagues An aerospace and engineering background is desirable. Electroplating experience is desirable. Financial and commercial awareness Experience of leading/managing teams. A strong working knowledge of lean principles to Green Belt level, with demonstrated deployment to leverage continuous improvement within a defined area of control. Familiarity of 8D and QRQC tools would be advantageous. Comprehensive job knowledge associated to relevant methodologies or best practices and compliance requirements. Capable of interpreting and communicating KPI's and developing appropriate actions. A flexible approach with ability to adapt to different working environments. A keenly developed sense of right first time attitude towards quality. High levels of 'change energy' and demonstrated motivation towards change implementation. Effective communication and relationship building skills throughout all levels of the business. Good listening and interpersonal skills. Well-organised, time management is key to this role in conjunction with excellent organisation skills. Self-motivated with a proactive working style. Good knowledge of Microsoft applications, in particular Power Point, Word, Excel. Safran Landing Systems Services offers a range of benefits to support you in and out of the workplace: We work a shorter day on a Friday! 25 days holiday + UK Bank Holidays, plus the option to buy and sell holiday Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Benefits portal - health and wellbeing, lifestyle, technology and self-development courses. On-site parking, self-service restaurant and chill-out area with games Involvement in STEM and community activities, inter-company sporting events and wellbeing initiatives What's my next step? Please apply by uploading a CV and cover letter, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work.
May 02, 2024
Full time
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. Our Maintenance Repair and Overhaul (MRO) organisation partner with a range of global customers, working closely with major airlines. This role is multi-faceted; being technically strong, driven and having a structured approach will be vital to be successful. As the Technical Lead you will be required to meet the Gate 2 pacing target (21 days) thus enabling the 39-day overhaul of A320 products by optimising resources The Gate 2 Technical Lead will have direct responsibility for the following Production Activity: Automated Zinc- Nickel Plating Line Capability & Capacity Heat Treatment CNC Grit Blasting People & Process management The Gate 2 Technical Lead will have direct responsibility for the following Technical Aspects: Process Control Specification (PCS) compliance for Zi-Ni Plating Line PCS compliance for Ancillary equipment (e.g. Gritblast & Heat Treatment Ovens) Plant and Equipment functionality meeting PCS and Plating Line specifications Repeatable and Stable Processes exist oSolution and Chemistry control oTooling and Fixturing design and manufacture oComponent First Article Inspections (FAIRs) are completed and documented oDeveloping SOPs for Production. oDeveloping FMEAs and Planned Preventative Maintenance Schedules PRINCIPAL ACCOUNTABILITIES Coordinate and plan activity to meet 21-day pacing process through Gate 2 and prioritising in accordance with Production Activity Control (PAC) Participate fully in PAC meetings and revise schedules through agreement with relevant stakeholders including the Master Production Scheduler. Ensure planning activity is co-ordinated at component level to ensure optimum delivery Support the control of working capital (incl Budget), ensuring it is optimised at all times (shift planning). Track performance (average hours) monthly at the work centre level Utilise Policy Deployment to cascade information and to leverage optimum performance levels for KPIs Accountability for Continuous Improvement initiatives including process mapping and kaizen events within your span of control, with a focus on reducing SPT and Operating Costs Manage the available human resources to deliver the plan whilst ensuring team flexibility (Maintain Training Matrix), competence and capability To be accountable for and to elect and supervise dedicated team members in your area of responsibility to control key processes To ensure effective people management and use of reports and application of tool kits to support performance, conduct, absence, wellbeing, annual leave management, overtime reviews Enhance Employee Engagement - Contribute to QRQC meetings and own action plans associated to improvements in internal quality/rejects. Update during monthly reviews Why us? Our Gloucester site is a centre of excellence, dedicated to the maintenance, repair and overhaul of landing gears and associated components for civil, military and helicopter aircraft. With over 220 employees, the team support the overhaul of more than 350 legs per year, with a dedicated team of engineers to support customers on-wing when issues emerge in service. Our employees are at the heart of our success, as we work together for our sustainable future. There are four people fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleagues An aerospace and engineering background is desirable. Electroplating experience is desirable. Financial and commercial awareness Experience of leading/managing teams. A strong working knowledge of lean principles to Green Belt level, with demonstrated deployment to leverage continuous improvement within a defined area of control. Familiarity of 8D and QRQC tools would be advantageous. Comprehensive job knowledge associated to relevant methodologies or best practices and compliance requirements. Capable of interpreting and communicating KPI's and developing appropriate actions. A flexible approach with ability to adapt to different working environments. A keenly developed sense of right first time attitude towards quality. High levels of 'change energy' and demonstrated motivation towards change implementation. Effective communication and relationship building skills throughout all levels of the business. Good listening and interpersonal skills. Well-organised, time management is key to this role in conjunction with excellent organisation skills. Self-motivated with a proactive working style. Good knowledge of Microsoft applications, in particular Power Point, Word, Excel. Safran Landing Systems Services offers a range of benefits to support you in and out of the workplace: We work a shorter day on a Friday! 25 days holiday + UK Bank Holidays, plus the option to buy and sell holiday Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Benefits portal - health and wellbeing, lifestyle, technology and self-development courses. On-site parking, self-service restaurant and chill-out area with games Involvement in STEM and community activities, inter-company sporting events and wellbeing initiatives What's my next step? Please apply by uploading a CV and cover letter, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work.