Job Description
The Knowledge Exchange Group requires an Event Coordinator to join our dynamic and growing team. Working within the training division, you will develop and market new training courses, and organise and oversee the smooth delivery of courses, ranging in size from 5-50 attendees. You will work closely with the marketing, product and operations teams to ensure commercial success.
About the Knowledge Exchange Group:
The Knowledge Exchange Group produces over 200 timely conferences, public policy briefings, interactive workshops and training courses each year. Under the Westminster Insight brand, our CPD accredited training courses help people to develop their core skills and gain updates in important areas such as public policy, diversity, inclusion, leadership, customer service, and more. Delegates include government representatives and managers from the private, voluntary and public sectors.
The Role:
Develop your skills in this exciting and varied role, which includes product development, marketing, social media, customer service, speaker management and course administration. You will be responsible for developing courses from inception through to delivery. This includes identifying, negotiating and liaising with trainers, building websites and emails, creating course materials, communicating with customers, and managing digital platforms.
Requirements:
A background in marketing, events, research, product development, training, or the public sector would be beneficial in this role.
Six months work experience in a professional setting. e.g. marketing, events, research, product development or training.
- An understanding of the UK public sector
- Educated to degree level, minimum 2:1 or similar
- Excellent IT skills e.g. Microsoft Office, Zoom.
- Previous use of a virtual event platform (desirable), basic graphic design skills (desirable), HTML (desirable)
- Excellent planning and organisational skills
- Accurate and meticulous.
- Excellent customer service skills, enthusiastic and helpful approach.
- Negotiation and commercial skills.
- Reliable, good problem solving skills.
- A team player.
- A good communicator, able to build relationships.
Full training and development will be provided to ensure you succeed in the role.
Benefits:
- 23 days' annual holiday entitlement rising to 25 after 2 years continuous service and 28 days after 3 years (carry over up to 3 days)
- Development days per year plus full training
- Company pension scheme
- Hybrid working
- Dynamic and agile team based in London Bridge
- Summer and Christmas parties and regular team outings
