We are seeking a dedicated and detail-oriented HR Administrator to join a dynamic Human Resources team based in Kidderminster. The ideal candidate will play a crucial role in supporting HR operations and ensuring the smooth functioning of various HR processes. This position requires excellent organisational skills, a strong attention to detail, and the ability to maintain confidentiality. This is a great chance for someone with previous office experience to get into a career in HR. Summary of Job: To maintain strict confidentiality at all times To provide general HR and training administration services to the Company in support of the HR & Training Manager, HR & Training Officer, payroll department and all employees To be able to communicate effectively on all levels To possess a kind and understanding nature Staff relationship: Directly responsible to the HR & Training Manager Liaises and works closely with the HR & Training Officer Liaises with clients, agencies, customers and any other bodies, as required by the role Duties and responsibilities: Shall be fully committed to the achievement of the company policies and objectives with attention to quality, health, safety and environment To maintain employment law knowledge To be fully conversant with MS Office, including Word, Excel, Outlook and PowerPoint To assist with the annual employee performance appraisals, collating and logging all information To assist with the administration of apprenticeship programmes, which includes coordinating documentation for interviewing prospective candidates, liaising with colleges and completing paperwork To support the HR & Training Officer with the organisation of company social events To assist with completing paperwork for company Visas, Passports and Sponsorship, when they are due for renewal To maintain databases, filing systems and scan/photocopy documents, as required To attend relevant training courses To assist the HR & Training Officer with the administration, development and implementation of, manage, update and maintain all employee training programmes (matrices); ensure all H&S training is delivered, book induction training sessions and introduction days/internal training in relevant departments, external training courses and liaise with Managers/Directors to ensure individual requests are signed off in advance and delivered in a timely manner Qualifications, experience & skills: Minimum GCSE Grade 5 (equivalent previous grade C) or higher in English & Maths Strong verbal and written communication skills (must possess an excellent command of written English) Administrative expertise Hours of work Office hours enable flexi-time working, covering a 37-hour week. Flexible start and finish times are available with core hours which must be covered each day. Monday to Thursday covers an 8-hour shift and Friday covers a 5-hour shift. Further details will be given at interview stage. Benefits: Company bonus Company pension scheme Life insurance (death in service) 23 days holiday (19 floating days, 4 fixed towards Christmas shutdown) +extra service days +Bank Holidays +Birthday Leave (after 2 full calendar years service) Free on-site parking Training opportunities Long term career development Free eye tests and contribution towards lenses/spectacles for VDU users, if appropriate
Apr 30, 2024
Full time
We are seeking a dedicated and detail-oriented HR Administrator to join a dynamic Human Resources team based in Kidderminster. The ideal candidate will play a crucial role in supporting HR operations and ensuring the smooth functioning of various HR processes. This position requires excellent organisational skills, a strong attention to detail, and the ability to maintain confidentiality. This is a great chance for someone with previous office experience to get into a career in HR. Summary of Job: To maintain strict confidentiality at all times To provide general HR and training administration services to the Company in support of the HR & Training Manager, HR & Training Officer, payroll department and all employees To be able to communicate effectively on all levels To possess a kind and understanding nature Staff relationship: Directly responsible to the HR & Training Manager Liaises and works closely with the HR & Training Officer Liaises with clients, agencies, customers and any other bodies, as required by the role Duties and responsibilities: Shall be fully committed to the achievement of the company policies and objectives with attention to quality, health, safety and environment To maintain employment law knowledge To be fully conversant with MS Office, including Word, Excel, Outlook and PowerPoint To assist with the annual employee performance appraisals, collating and logging all information To assist with the administration of apprenticeship programmes, which includes coordinating documentation for interviewing prospective candidates, liaising with colleges and completing paperwork To support the HR & Training Officer with the organisation of company social events To assist with completing paperwork for company Visas, Passports and Sponsorship, when they are due for renewal To maintain databases, filing systems and scan/photocopy documents, as required To attend relevant training courses To assist the HR & Training Officer with the administration, development and implementation of, manage, update and maintain all employee training programmes (matrices); ensure all H&S training is delivered, book induction training sessions and introduction days/internal training in relevant departments, external training courses and liaise with Managers/Directors to ensure individual requests are signed off in advance and delivered in a timely manner Qualifications, experience & skills: Minimum GCSE Grade 5 (equivalent previous grade C) or higher in English & Maths Strong verbal and written communication skills (must possess an excellent command of written English) Administrative expertise Hours of work Office hours enable flexi-time working, covering a 37-hour week. Flexible start and finish times are available with core hours which must be covered each day. Monday to Thursday covers an 8-hour shift and Friday covers a 5-hour shift. Further details will be given at interview stage. Benefits: Company bonus Company pension scheme Life insurance (death in service) 23 days holiday (19 floating days, 4 fixed towards Christmas shutdown) +extra service days +Bank Holidays +Birthday Leave (after 2 full calendar years service) Free on-site parking Training opportunities Long term career development Free eye tests and contribution towards lenses/spectacles for VDU users, if appropriate
Brown Wallet Limited, a growing software company, is looking for a dynamic and energetic apprentice to support our business management system. As a Business Administrator apprentice, you will play a vital role in ensuring the smooth operation of our business on a day-to-day basis. In return, you will receive training and support to achieve your personal development goals, increasing your value and contribution to the company. Day-to-day responsibilities: Answer incoming phone calls and direct them appropriately. Monitor and process emails in the company inbox. Process daily paperwork, operate our own developed software and maintain customer files. Perform general office duties such as handling postage and refreshments. Process new enquiries and assist with administrative tasks as required. Entry requirements: You will need to have transferable experience, qualifications, and skills gained from work experience or education related to business management. Previous customer-facing experience and good communication skills. A fantastic attitude, a desire to learn, and willingness to go the extra mile. Must have a clear criminal record. Training to be provided: Business Administration Level 3 Apprenticeship Standard. Training sessions will be delivered remotely, twice a month. Complete all training tasks allocated during dedicated tutor-led meetings and gather on-the-job evidence. Complete assessments and portfolio work during tutor-led meetings and participate in additional training courses required by the company. Receive mentoring and coaching on the job, shadowing the office manager and getting involved in all aspects of the administrative role. Things to consider: The apprenticeship is 12-18 months, requiring full commitment. Future prospects: On successful completion of your apprenticeship, you may gain a permanent position.
Apr 29, 2024
Full time
Brown Wallet Limited, a growing software company, is looking for a dynamic and energetic apprentice to support our business management system. As a Business Administrator apprentice, you will play a vital role in ensuring the smooth operation of our business on a day-to-day basis. In return, you will receive training and support to achieve your personal development goals, increasing your value and contribution to the company. Day-to-day responsibilities: Answer incoming phone calls and direct them appropriately. Monitor and process emails in the company inbox. Process daily paperwork, operate our own developed software and maintain customer files. Perform general office duties such as handling postage and refreshments. Process new enquiries and assist with administrative tasks as required. Entry requirements: You will need to have transferable experience, qualifications, and skills gained from work experience or education related to business management. Previous customer-facing experience and good communication skills. A fantastic attitude, a desire to learn, and willingness to go the extra mile. Must have a clear criminal record. Training to be provided: Business Administration Level 3 Apprenticeship Standard. Training sessions will be delivered remotely, twice a month. Complete all training tasks allocated during dedicated tutor-led meetings and gather on-the-job evidence. Complete assessments and portfolio work during tutor-led meetings and participate in additional training courses required by the company. Receive mentoring and coaching on the job, shadowing the office manager and getting involved in all aspects of the administrative role. Things to consider: The apprenticeship is 12-18 months, requiring full commitment. Future prospects: On successful completion of your apprenticeship, you may gain a permanent position.
Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work with the aim of making a meaningful and impact difference to clients and learners. We do this by nurturing and maintaining excellent and effective relationships with funding bodies, employers, learners, and other relevant stakeholders. Pathway Group is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share and demonstrate this commitment. ROLE OVERVIEW You will be in charge of giving the Delivery Team complete administrative support in your capacity as an administrator. Understanding priorities and the necessity of meeting deadlines are requirements of the work. To deliver a high level of customer service and keep our standing as a top training provider, we must communicate politely and promptly with partners, co-workers, and students. Your responsibilities as an administrator will also include routinely managing administrative systems, which includes setting up for meetings, classes, and events. This is a crucial administrative activity for the organization's operations, and Pathway's capacity to complete time-sensitive administrative activities has a direct bearing on its capacity to fulfil its commercial and publicly financed contracts. Regarding all new and ongoing contracts, including apprenticeships, traineeships, employability, and other financed provisions, you will be adhering to Pathway's standards and procedures. WHAT WE ARE LOOKING FOR Have an attention to detail, ensuring compliance expectations are always met to an excellent standard. To ensure all compliance processes are followed and deliver funding rule training, guiding both internal and external stakeholders To regularly conduct compliance checks and customer experience feedback surveys as and when required. To effectively manage relevant personal workload and ensure information is up to date and comprehensive Ensure final work is of the highest quality and always operating at a high-quality standard To ensure full awareness and implementation of safeguarding, equality & diversity, and GDPR always To ensure all company policies, procedures, and funding rules are fully adhered to To ensure all compliance processes are followed, guiding both internal and external stakeholders. YOUR KEY RESPONSIBILTIES Excellent written and verbal communication skills, including presentation skills, is able to communicate highly complex information that may be difficult to understand to internal and external stakeholders and make presentations to internal and external groups on a regular basis Excellent interpersonal skills and the ability to communicate concerns, and complex/contentious issues in a diplomatic manner that does not offend or escalate Proven ability to analyze complex problems and to develop and successfully implement practical and workable solutions to address them Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork Good standard of numeracy Experience in working with Microsoft Word, PowerPoint, Excel and Outlook PERSON SPECIFICTION Previous experience working within the Skills Sector and in an administration role Experience in collating information for reporting and inspection purposes Thorough knowledge of Skills Sector contracts such as Apprenticeships, Employability, Traineeships, Good organisation skills, ability to multi-task, prioritise effectively and work to tight deadlines Experience in working with Microsoft Word, PowerPoint, Excel and Outlook Ability to work collaboratively with staff at all levels across the Company You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. The successful candidate will have to meet the requirements of the person specification and will be subject to pre-employment checks including an enhanced DBS check and satisfactory references.
Apr 29, 2024
Full time
Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work with the aim of making a meaningful and impact difference to clients and learners. We do this by nurturing and maintaining excellent and effective relationships with funding bodies, employers, learners, and other relevant stakeholders. Pathway Group is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share and demonstrate this commitment. ROLE OVERVIEW You will be in charge of giving the Delivery Team complete administrative support in your capacity as an administrator. Understanding priorities and the necessity of meeting deadlines are requirements of the work. To deliver a high level of customer service and keep our standing as a top training provider, we must communicate politely and promptly with partners, co-workers, and students. Your responsibilities as an administrator will also include routinely managing administrative systems, which includes setting up for meetings, classes, and events. This is a crucial administrative activity for the organization's operations, and Pathway's capacity to complete time-sensitive administrative activities has a direct bearing on its capacity to fulfil its commercial and publicly financed contracts. Regarding all new and ongoing contracts, including apprenticeships, traineeships, employability, and other financed provisions, you will be adhering to Pathway's standards and procedures. WHAT WE ARE LOOKING FOR Have an attention to detail, ensuring compliance expectations are always met to an excellent standard. To ensure all compliance processes are followed and deliver funding rule training, guiding both internal and external stakeholders To regularly conduct compliance checks and customer experience feedback surveys as and when required. To effectively manage relevant personal workload and ensure information is up to date and comprehensive Ensure final work is of the highest quality and always operating at a high-quality standard To ensure full awareness and implementation of safeguarding, equality & diversity, and GDPR always To ensure all company policies, procedures, and funding rules are fully adhered to To ensure all compliance processes are followed, guiding both internal and external stakeholders. YOUR KEY RESPONSIBILTIES Excellent written and verbal communication skills, including presentation skills, is able to communicate highly complex information that may be difficult to understand to internal and external stakeholders and make presentations to internal and external groups on a regular basis Excellent interpersonal skills and the ability to communicate concerns, and complex/contentious issues in a diplomatic manner that does not offend or escalate Proven ability to analyze complex problems and to develop and successfully implement practical and workable solutions to address them Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork Good standard of numeracy Experience in working with Microsoft Word, PowerPoint, Excel and Outlook PERSON SPECIFICTION Previous experience working within the Skills Sector and in an administration role Experience in collating information for reporting and inspection purposes Thorough knowledge of Skills Sector contracts such as Apprenticeships, Employability, Traineeships, Good organisation skills, ability to multi-task, prioritise effectively and work to tight deadlines Experience in working with Microsoft Word, PowerPoint, Excel and Outlook Ability to work collaboratively with staff at all levels across the Company You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. The successful candidate will have to meet the requirements of the person specification and will be subject to pre-employment checks including an enhanced DBS check and satisfactory references.
We are recruiting for a Workstream Site Coordinator who will be responsible for inspecting the quality of works on-site, ensuring it meets specified standards, and health and safety requirements. This role is ideal, not just for experienced Site Mangers/Coordinators but is an excellent opportunity for Repairs Supervisors, Planners, Clerks of Works, Tradespeople and Customer Service based individuals with Construction Industry experience who are looking for their next move. As part of this role, you will be required to have a full clean UK driving licence and access to a vehicle for business purposes. Business Mileage will be reimbursed. Duties will include but will not be limited to the following. Inspecting planned work and comparing it with drawings and specifications Measuring and quality checking building materials Monitoring progress and reporting to project managers, and contract administrators Liaising with contractors, engineers and surveyors Also with internal and external stakeholders to ensure customer complaints are being dealt with effectively and to an excellent, timely standard. Ensure Health and Safety regulations are being adhered to in all circumstances on site in line with CDM Regulations 2015. What you'll need to succeed SMSTS (or SSTS as a minimum) Qualification Experience/knowledge of dealing with customer complaints, possessing excellent communication skills Significant experience of managing planned works across multiple disciplines Be a self-starter and initiator for problem solving within your service area A track record of overseeing supply chain works delivery in a performance driven environment Strong working knowledge of Statutory and Regulatory obligations relating to the delivery of servicing program of work Extensive knowledge of the CDM, Asbestos awareness, Fire risk assessment and all other regulations relating to the delivery of planned program of work Desire for excellent workmanship Attention to detail Basic computer (IT) skills including Excel, Outlook and Microsoft Word. Preferably trade background and/or qualifications. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 27, 2024
Full time
We are recruiting for a Workstream Site Coordinator who will be responsible for inspecting the quality of works on-site, ensuring it meets specified standards, and health and safety requirements. This role is ideal, not just for experienced Site Mangers/Coordinators but is an excellent opportunity for Repairs Supervisors, Planners, Clerks of Works, Tradespeople and Customer Service based individuals with Construction Industry experience who are looking for their next move. As part of this role, you will be required to have a full clean UK driving licence and access to a vehicle for business purposes. Business Mileage will be reimbursed. Duties will include but will not be limited to the following. Inspecting planned work and comparing it with drawings and specifications Measuring and quality checking building materials Monitoring progress and reporting to project managers, and contract administrators Liaising with contractors, engineers and surveyors Also with internal and external stakeholders to ensure customer complaints are being dealt with effectively and to an excellent, timely standard. Ensure Health and Safety regulations are being adhered to in all circumstances on site in line with CDM Regulations 2015. What you'll need to succeed SMSTS (or SSTS as a minimum) Qualification Experience/knowledge of dealing with customer complaints, possessing excellent communication skills Significant experience of managing planned works across multiple disciplines Be a self-starter and initiator for problem solving within your service area A track record of overseeing supply chain works delivery in a performance driven environment Strong working knowledge of Statutory and Regulatory obligations relating to the delivery of servicing program of work Extensive knowledge of the CDM, Asbestos awareness, Fire risk assessment and all other regulations relating to the delivery of planned program of work Desire for excellent workmanship Attention to detail Basic computer (IT) skills including Excel, Outlook and Microsoft Word. Preferably trade background and/or qualifications. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apprentices are in ; Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Gloucester. In the last decade, we've transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like theBBC, Barclays, Vodafone, Fujitsu and British ;As a QA apprentice, you'll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely ; Roles and responsibilities: We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and building solutions and understanding networks -the IT Apprenticeship is for ;You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary: Salaries range from £12,000 - £18,000 per annum, dependent on the ; Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential.You will also need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average.This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer ; We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters ; XX28EP
Apr 26, 2024
Full time
Apprentices are in ; Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Gloucester. In the last decade, we've transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like theBBC, Barclays, Vodafone, Fujitsu and British ;As a QA apprentice, you'll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely ; Roles and responsibilities: We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and building solutions and understanding networks -the IT Apprenticeship is for ;You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary: Salaries range from £12,000 - £18,000 per annum, dependent on the ; Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential.You will also need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average.This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer ; We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters ; XX28EP
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Apr 26, 2024
Full time
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Apr 26, 2024
Full time
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Data and Compliance Administrator Manchester- Hybrid (Monday to Friday) Hourly Rate: 14.52 3 month - 6 month contract We are delighted to represent one of our esteemed partners renowned for their exceptional reputation. Due to their continuous growth, we are seeking an experienced Data and Compliance Administrator to join their dynamic team on a 3-6 month basis. If you are a detail-oriented professional with experience working with Training and Apprenticeships and have a passion for data and compliance, this could be the perfect opportunity for you. Key Responsibilities of the Data and Compliance Administrator: Maintain accurate learner data records in the ILR system, ensuring compliance and data integrity. Validate and update learner information from various sources for accuracy and consistency. Produce reports including learner withdrawal, breaks in learning etc. Manage data using Onefile, including Docusign chasing and updating trackers. Maintain records for awarding bodies involved in End Point Assessment activities. Undertake activities as defined for this role as indicated in the Onboarding Process for learners and employers Manage apprenticeship data in the Apprenticeship Service. Ensure compliance according to funding rules. Update enrolment paperwork based on funding rule changes. Add and manage learners to their Learner Management system Updating Training plans from the curriculum Handle logistics, registrations, and tracker maintenance. Skills and Experience Required for the Data and Compliance Administrator Proven experience in data administration and compliance within the apprenticeship sector. Proficiency in ILR software and data management systems such as Aptem, Maytas, Pics, Yeti Strong IT skills, including advanced proficiency in Microsoft Excel and relevant software. Knowledge of funding rules and ESFA guidelines If you are a highly organised and detail-oriented professional with experience in data and operations administration, and you are ready to contribute to a reputable FE Body's growth, we encourage you to apply. For more information please get in touch with Pertemps on (phone number removed)
Apr 26, 2024
Seasonal
Data and Compliance Administrator Manchester- Hybrid (Monday to Friday) Hourly Rate: 14.52 3 month - 6 month contract We are delighted to represent one of our esteemed partners renowned for their exceptional reputation. Due to their continuous growth, we are seeking an experienced Data and Compliance Administrator to join their dynamic team on a 3-6 month basis. If you are a detail-oriented professional with experience working with Training and Apprenticeships and have a passion for data and compliance, this could be the perfect opportunity for you. Key Responsibilities of the Data and Compliance Administrator: Maintain accurate learner data records in the ILR system, ensuring compliance and data integrity. Validate and update learner information from various sources for accuracy and consistency. Produce reports including learner withdrawal, breaks in learning etc. Manage data using Onefile, including Docusign chasing and updating trackers. Maintain records for awarding bodies involved in End Point Assessment activities. Undertake activities as defined for this role as indicated in the Onboarding Process for learners and employers Manage apprenticeship data in the Apprenticeship Service. Ensure compliance according to funding rules. Update enrolment paperwork based on funding rule changes. Add and manage learners to their Learner Management system Updating Training plans from the curriculum Handle logistics, registrations, and tracker maintenance. Skills and Experience Required for the Data and Compliance Administrator Proven experience in data administration and compliance within the apprenticeship sector. Proficiency in ILR software and data management systems such as Aptem, Maytas, Pics, Yeti Strong IT skills, including advanced proficiency in Microsoft Excel and relevant software. Knowledge of funding rules and ESFA guidelines If you are a highly organised and detail-oriented professional with experience in data and operations administration, and you are ready to contribute to a reputable FE Body's growth, we encourage you to apply. For more information please get in touch with Pertemps on (phone number removed)
Job Title: Senior M365 Administrator Job Type: Full-Time Permanent Location: Farringdon, London Salary: 58,846 - 61,943 About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 2000 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: We are seeking a highly skilled and motivated Senior Microsoft 365 Administrator to join our busy Technology Team. As Senior M365 Administrator, you will be responsible for managing, configuring, and supporting our M365 environment in particular SharePoint. Work alongside our SharePoint & Power Platforms Developer to gather requirements for and assist in the delivery of the MTVH SharePoint Online platform. You will be the SME for the Microsoft Collaboration ecosystem for MTVH, with a particular focus on customer services and business processes. As the SharePoint SME for the organisation, you will provide input to all SharePoint-related work. This is an opportunity for an experienced SharePoint Online administrator to be involved in the establishment of a service from the ground up, bringing with them best practices and adoption experiences. What you'll need to succeed: Essential Related Microsoft Office365 certifications. ITILv3 (or above) certification. Proven experience as a SharePoint / M365 Administrator, with a strong understanding of SharePoint architecture, configuration, and customer processes. Knowledge of SharePoint and M365 security models, permissions, and user authentication methods. Experience with SharePoint migration, upgrades, and process management. Desirable Familiarity with third-party SharePoint tools and applications. Any experience with PowerApps/ PowerShell experience is a bonus. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 25, 2024
Full time
Job Title: Senior M365 Administrator Job Type: Full-Time Permanent Location: Farringdon, London Salary: 58,846 - 61,943 About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 2000 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: We are seeking a highly skilled and motivated Senior Microsoft 365 Administrator to join our busy Technology Team. As Senior M365 Administrator, you will be responsible for managing, configuring, and supporting our M365 environment in particular SharePoint. Work alongside our SharePoint & Power Platforms Developer to gather requirements for and assist in the delivery of the MTVH SharePoint Online platform. You will be the SME for the Microsoft Collaboration ecosystem for MTVH, with a particular focus on customer services and business processes. As the SharePoint SME for the organisation, you will provide input to all SharePoint-related work. This is an opportunity for an experienced SharePoint Online administrator to be involved in the establishment of a service from the ground up, bringing with them best practices and adoption experiences. What you'll need to succeed: Essential Related Microsoft Office365 certifications. ITILv3 (or above) certification. Proven experience as a SharePoint / M365 Administrator, with a strong understanding of SharePoint architecture, configuration, and customer processes. Knowledge of SharePoint and M365 security models, permissions, and user authentication methods. Experience with SharePoint migration, upgrades, and process management. Desirable Familiarity with third-party SharePoint tools and applications. Any experience with PowerApps/ PowerShell experience is a bonus. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Precision Recruitment Group Ltd
Rochdale, Lancashire
Precision Recruitment Group is a local recruitment business, specialising in recruiting Commercial and Construction Staff. Due to continued growth, we are looking for an Apprentice Recruitment Administrator working from our Rochdale office. The Role You will provide proactive administration support to our busy Recruitment Consultants, both on your own and as part of a team. Full training and support will be given, and we will place you on a 12-month NVQ Recruitment or Business Administration apprenticeship program. As well as the typical administration duties such as answering the telephone, data entry etc, you will also be required to carry out the below duties when trained. Duties Supporting our recruitment consultants with filling the vacancies throughout the UK Engaging with people professionally on the phone, greeting external visitors Maintaining up to date records of candidates Registering new candidates & Data Entry Formatting candidate s CV s Creating excel spreadsheet s Uploading job adverts Assisting with our Social Media Platforms Twitter, LinkedIn, and Facebook About You We appreciate some people won t have a CV or any work experience, don t worry you can share examples of when you ve helped friends and family out with relevant issues, or other life experiences your proud of. Have a professional attitude want to learn, want to have fun, want to make some Good interpersonal and communication skills Good level of education and IT literacy Office Willingness to learn and develop Flexible with regards to working hours Ability to work on own and as part of a team The Opportunity This is an exciting opportunity to join a young, forward-thinking company, which will challenge you and grow your career, having lots of fun along the way. Starting Salary will be NMW which will increase after 6 months plus there will also be a bonus scheme on offer. Flexible 35hrs or 40hrs a Week + 25days annual leave + Plus Bank Holidays + Day Off on your Birthday We promise you will become a confident written and verbal communicator, learn to be proactive, solve problems, manage your time A recognised apprenticeship qualification NVQ Business Administration or NVQ in Recruitment Work Hard Play Hard, although we keep it fun: No suits, Smart Casual / Office Sweet Jar / Regular Social Sports & Events / Mini Bar (Over 18 Only or Rola Cola I m afraid) Depending on performance within your first 12 months, you will then be offered a Trainee Recruitment Consultant role including a further pay rise and further training and bonus Precision Recruitment Group Ltd
Apr 25, 2024
Full time
Precision Recruitment Group is a local recruitment business, specialising in recruiting Commercial and Construction Staff. Due to continued growth, we are looking for an Apprentice Recruitment Administrator working from our Rochdale office. The Role You will provide proactive administration support to our busy Recruitment Consultants, both on your own and as part of a team. Full training and support will be given, and we will place you on a 12-month NVQ Recruitment or Business Administration apprenticeship program. As well as the typical administration duties such as answering the telephone, data entry etc, you will also be required to carry out the below duties when trained. Duties Supporting our recruitment consultants with filling the vacancies throughout the UK Engaging with people professionally on the phone, greeting external visitors Maintaining up to date records of candidates Registering new candidates & Data Entry Formatting candidate s CV s Creating excel spreadsheet s Uploading job adverts Assisting with our Social Media Platforms Twitter, LinkedIn, and Facebook About You We appreciate some people won t have a CV or any work experience, don t worry you can share examples of when you ve helped friends and family out with relevant issues, or other life experiences your proud of. Have a professional attitude want to learn, want to have fun, want to make some Good interpersonal and communication skills Good level of education and IT literacy Office Willingness to learn and develop Flexible with regards to working hours Ability to work on own and as part of a team The Opportunity This is an exciting opportunity to join a young, forward-thinking company, which will challenge you and grow your career, having lots of fun along the way. Starting Salary will be NMW which will increase after 6 months plus there will also be a bonus scheme on offer. Flexible 35hrs or 40hrs a Week + 25days annual leave + Plus Bank Holidays + Day Off on your Birthday We promise you will become a confident written and verbal communicator, learn to be proactive, solve problems, manage your time A recognised apprenticeship qualification NVQ Business Administration or NVQ in Recruitment Work Hard Play Hard, although we keep it fun: No suits, Smart Casual / Office Sweet Jar / Regular Social Sports & Events / Mini Bar (Over 18 Only or Rola Cola I m afraid) Depending on performance within your first 12 months, you will then be offered a Trainee Recruitment Consultant role including a further pay rise and further training and bonus Precision Recruitment Group Ltd
Role: Service Charge Specialist based in Farringdon, EC1N 8JS Salary: 40,337 Hours: 37.5hrs per week - Permanent Contract This role is eligible for our smarter working policy An exciting opportunity has arisen to join MTVH as a Service Charge Specialist. Based within our busy service team this role will see you being responsible for supporting the calculating, collecting and allocating service charges in leasehold and rented properties. This includes preparing the data through various systems which enables the accurate calculation of charges, whilst ensuring compliance with relevant regulations. You will play a key role in coordinating with the wider service charge team and on occasion with other departments. You will ensure our service charge data is accurate for our customers correctly identifying and resolving any issues. This role will also see you supporting the wider service charges and rent functions by being the central hub for processes for other business areas. Main accountabilities: To act as Systems Administrator and infrastructure specialist for Service Charge activity Central co-ordination of service charge cycles and related activity Develop and administer reporting information Analysis of data and activity to suggest and deliver Service Improvements Skills: Experience of system administration Comprehensive understanding of service charges and systems Excellent communication skills High level of attention to detail Excellent analytical skills with the ability to prepare and use data to draw conclusions Ability to identify and deliver service improvement Ability to map and document processes and user-friendly information, content and material Ability to explain complex or technical information to a variety of audiences Comprehensive understanding of service charges and systems Excellent communication skills. Excellent IT skills with a focus on Excel, Housing, Finance and Service Charge systems and the infrastructure that support these Diary Dates for Interview: First round interviews to take place on Monday 13th May 2024 via Teams Online In person second round interviews to take place on Wednesday 15th May 2024 at The Johnson Building, EC1N 8JS Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 24, 2024
Full time
Role: Service Charge Specialist based in Farringdon, EC1N 8JS Salary: 40,337 Hours: 37.5hrs per week - Permanent Contract This role is eligible for our smarter working policy An exciting opportunity has arisen to join MTVH as a Service Charge Specialist. Based within our busy service team this role will see you being responsible for supporting the calculating, collecting and allocating service charges in leasehold and rented properties. This includes preparing the data through various systems which enables the accurate calculation of charges, whilst ensuring compliance with relevant regulations. You will play a key role in coordinating with the wider service charge team and on occasion with other departments. You will ensure our service charge data is accurate for our customers correctly identifying and resolving any issues. This role will also see you supporting the wider service charges and rent functions by being the central hub for processes for other business areas. Main accountabilities: To act as Systems Administrator and infrastructure specialist for Service Charge activity Central co-ordination of service charge cycles and related activity Develop and administer reporting information Analysis of data and activity to suggest and deliver Service Improvements Skills: Experience of system administration Comprehensive understanding of service charges and systems Excellent communication skills High level of attention to detail Excellent analytical skills with the ability to prepare and use data to draw conclusions Ability to identify and deliver service improvement Ability to map and document processes and user-friendly information, content and material Ability to explain complex or technical information to a variety of audiences Comprehensive understanding of service charges and systems Excellent communication skills. Excellent IT skills with a focus on Excel, Housing, Finance and Service Charge systems and the infrastructure that support these Diary Dates for Interview: First round interviews to take place on Monday 13th May 2024 via Teams Online In person second round interviews to take place on Wednesday 15th May 2024 at The Johnson Building, EC1N 8JS Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
My client is looking for a Quantilty Supervisor for a role nsure that the organisation complies with all aspects of NICEIC accreditation or other registration bodies and to communicate those requirements to the Management Team and Engineering Teams. You will also provide any technical support as required and have contact with Office Test clients across the contract portfolio in relation to our NICEIC accreditation. KEY ACCOUNTABILITIES: You will be accountable for the following:- To advise engineers and the management team on any technical / electrical matters. Typically NICEIC requirements on projects, planned maintenance and reactive jobs. Inspect Electrical certification issued by other engineers within the business. NATURE OF WORK: To provide technical support and assistance in all aspects of Electrical Work. To carry out post audits of other engineers electrical work as required by NICEIC. To actively monitor compliance in relation to engineers electrical test equipment. To carry out your duties and responsibilities as appointed person for the Company NICEIC accreditation. To carry out site surveys of Electrical work for quoting and liaise with clients where required. To submit detailed written reports on compliance status and actions required and ensure any changes in legislation are relayed to senior management. Assist in assessment of engineer's qualification / competences for potential or existing staff. Develop tool box talks in relation to Electrical Works / Certification. Help develop bespoke training modules. Provide a monthly report for the Head of Operations. MAIN WORKING RELATIONSHIPS: To work with the company's management teams, administrators and engineering teams. To liaise with external bodies - (such as NICEIC representatives or other registration bodies) as and when required. ESSENTIAL COMPETENCIES: To have served a full trade apprenticeship as an Electrical engineer. To have extensive experience in both Commercial and Industrial environments. To have City & Guilds 2360 Electrical Installation Part 1 and 2 or NVQ equivalent. To have 18th Edition. City & Guilds Inspection and Testing 2391 or equivalent. Proven track record of fulfilling the NICEIC QS Role previously. To have a full British driving licence. Computer literate in Microsoft / Outlook. Excellent Communication skills
Apr 23, 2024
Full time
My client is looking for a Quantilty Supervisor for a role nsure that the organisation complies with all aspects of NICEIC accreditation or other registration bodies and to communicate those requirements to the Management Team and Engineering Teams. You will also provide any technical support as required and have contact with Office Test clients across the contract portfolio in relation to our NICEIC accreditation. KEY ACCOUNTABILITIES: You will be accountable for the following:- To advise engineers and the management team on any technical / electrical matters. Typically NICEIC requirements on projects, planned maintenance and reactive jobs. Inspect Electrical certification issued by other engineers within the business. NATURE OF WORK: To provide technical support and assistance in all aspects of Electrical Work. To carry out post audits of other engineers electrical work as required by NICEIC. To actively monitor compliance in relation to engineers electrical test equipment. To carry out your duties and responsibilities as appointed person for the Company NICEIC accreditation. To carry out site surveys of Electrical work for quoting and liaise with clients where required. To submit detailed written reports on compliance status and actions required and ensure any changes in legislation are relayed to senior management. Assist in assessment of engineer's qualification / competences for potential or existing staff. Develop tool box talks in relation to Electrical Works / Certification. Help develop bespoke training modules. Provide a monthly report for the Head of Operations. MAIN WORKING RELATIONSHIPS: To work with the company's management teams, administrators and engineering teams. To liaise with external bodies - (such as NICEIC representatives or other registration bodies) as and when required. ESSENTIAL COMPETENCIES: To have served a full trade apprenticeship as an Electrical engineer. To have extensive experience in both Commercial and Industrial environments. To have City & Guilds 2360 Electrical Installation Part 1 and 2 or NVQ equivalent. To have 18th Edition. City & Guilds Inspection and Testing 2391 or equivalent. Proven track record of fulfilling the NICEIC QS Role previously. To have a full British driving licence. Computer literate in Microsoft / Outlook. Excellent Communication skills
Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Sales Support Administrator to be a key part of our Egham team, taking full responsibility for providing centralised internal administration support to the Service Quality Manager and Service Support Team. This is an exciting opportunity for an exceptional Service Sales Support Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities To provide assistance to SQM and Service Support Team Daily reporting for Client Accounts Assisting / preparation of reports that may be required Contract Administration onto CRM Preventative Maintenance Paperwork creation Post Preventative Maintenance Paperwork updates Rate Card Administration onto CRM Small Quotations for additional engineering services Quote follow ups and handovers Personal skills Excellent organisational skills Methodical approach with attention to detail Ability to work to strict guidelines Experience and advanced skills in MS Word / Excel About proAV proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. ? Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 23, 2024
Full time
Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Sales Support Administrator to be a key part of our Egham team, taking full responsibility for providing centralised internal administration support to the Service Quality Manager and Service Support Team. This is an exciting opportunity for an exceptional Service Sales Support Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities To provide assistance to SQM and Service Support Team Daily reporting for Client Accounts Assisting / preparation of reports that may be required Contract Administration onto CRM Preventative Maintenance Paperwork creation Post Preventative Maintenance Paperwork updates Rate Card Administration onto CRM Small Quotations for additional engineering services Quote follow ups and handovers Personal skills Excellent organisational skills Methodical approach with attention to detail Ability to work to strict guidelines Experience and advanced skills in MS Word / Excel About proAV proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. ? Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apprentices are in demand. Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Gloucester. In the last decade, we've transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like theBBC, Barclays, Vodafone, Fujitsu and British Airways. As a QA apprentice, you'll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free. Roles and responsibilities: We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and building solutions and understanding networks -the IT Apprenticeship is for you. You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary: Salaries range from £12,000 - £18,000 per annum, dependent on the employer. Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential. You will also need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average. This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer learning. We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters level.
Apr 23, 2024
Full time
Apprentices are in demand. Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Gloucester. In the last decade, we've transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like theBBC, Barclays, Vodafone, Fujitsu and British Airways. As a QA apprentice, you'll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free. Roles and responsibilities: We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and building solutions and understanding networks -the IT Apprenticeship is for you. You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary: Salaries range from £12,000 - £18,000 per annum, dependent on the employer. Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential. You will also need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average. This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer learning. We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters level.
Business Administrator Apprentice - Level 3 An exciting opportunity has risen for a Business Administrator Apprentice to join an established law firm from their central location in Birmingham. You will provide administrative support and be instrumental to the smooth running of the business. Our client: Our client is recognised both regionally and nationally for their commitment to the provision of legal services provided. They pride themselves on combining legal expertise with a down-to-earth team who are as passionate about customer service as they are about law. Collectively the team has a wealth of experience working with private clients. They are well regarded as specialists in the areas of family law and property law. Every member of the team has vast knowledge and experience in their field thus, they provide each case with the expertise and attention that it deserves. The role: Possible start date: 29.04.2024 Monday to Friday; 9:00am to 5:00pm Total working hours: 35 What you will do in your working day: Working alongside the property team, your daily tasks will include: Inputting data Dealing with telephone calls Dealing with emails General administration Filing Printing Reviewing documents The training you will receive: Business Administrator Level 3 Standard Apprenticeship Functional Skills qualifications in English and Mathematics (additional support available if required) Full training provided at the employer site Choice of online or paper-based portfolio Regular Assessor visits, observations, and reviews Witness testimonies from the employer Exams / Assessments / Workshops Prospects: Potential for full time employment on successful completion of the apprenticeship Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Skills required: Good communication IT Attention to detail Customer care Analytical Organisation Problem solving Patience Team working Logical thinking The apprenticeship: Qualification: Business Administration Level 3 Duration: 15 months Salary: £10,752 per annum
Apr 23, 2024
Full time
Business Administrator Apprentice - Level 3 An exciting opportunity has risen for a Business Administrator Apprentice to join an established law firm from their central location in Birmingham. You will provide administrative support and be instrumental to the smooth running of the business. Our client: Our client is recognised both regionally and nationally for their commitment to the provision of legal services provided. They pride themselves on combining legal expertise with a down-to-earth team who are as passionate about customer service as they are about law. Collectively the team has a wealth of experience working with private clients. They are well regarded as specialists in the areas of family law and property law. Every member of the team has vast knowledge and experience in their field thus, they provide each case with the expertise and attention that it deserves. The role: Possible start date: 29.04.2024 Monday to Friday; 9:00am to 5:00pm Total working hours: 35 What you will do in your working day: Working alongside the property team, your daily tasks will include: Inputting data Dealing with telephone calls Dealing with emails General administration Filing Printing Reviewing documents The training you will receive: Business Administrator Level 3 Standard Apprenticeship Functional Skills qualifications in English and Mathematics (additional support available if required) Full training provided at the employer site Choice of online or paper-based portfolio Regular Assessor visits, observations, and reviews Witness testimonies from the employer Exams / Assessments / Workshops Prospects: Potential for full time employment on successful completion of the apprenticeship Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Skills required: Good communication IT Attention to detail Customer care Analytical Organisation Problem solving Patience Team working Logical thinking The apprenticeship: Qualification: Business Administration Level 3 Duration: 15 months Salary: £10,752 per annum
If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for Hardware Support - there's a future in tech for you. An early opportunity to break through and turn your passion into prospects. Our programmes put the power in your hands. You'll earn invaluable real-world skills and qualifications, while earning a pay cheque too. So why wait. Register your interest and launch your career with QA - the UK's leading apprenticeship provider - and start working for top employers from edgy start-ups to medium-sized enterprises to big household names like Barclays, Vodafone, Fujitsu and British Airways. NOTE This is an opportunity that may lead to an apprenticeship You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary for our current apprenticeships range between: £12,000 - £18,000 per annum, dependent on the employer. Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential. Where will your apprenticeship take you? 90% of QA apprentices have secured permanent employment after completing their programme; this is 20% higher than the national average. This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer learning. We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters level. XX28EP
Apr 23, 2024
Full time
If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for Hardware Support - there's a future in tech for you. An early opportunity to break through and turn your passion into prospects. Our programmes put the power in your hands. You'll earn invaluable real-world skills and qualifications, while earning a pay cheque too. So why wait. Register your interest and launch your career with QA - the UK's leading apprenticeship provider - and start working for top employers from edgy start-ups to medium-sized enterprises to big household names like Barclays, Vodafone, Fujitsu and British Airways. NOTE This is an opportunity that may lead to an apprenticeship You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary for our current apprenticeships range between: £12,000 - £18,000 per annum, dependent on the employer. Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential. Where will your apprenticeship take you? 90% of QA apprentices have secured permanent employment after completing their programme; this is 20% higher than the national average. This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer learning. We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters level. XX28EP
Employer description: St Andrews is a unique and captivating place, and the University is a key part of its charm. Seven centuries of history link the students with the town, leading to the ancient and yet modern institution apparent today. Overview: Through a period of apprenticeship and training, you will learn and develop the necessary skills, expertise and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT Services via counter services, telephone and electronic communications. Contribute to handling incidents, problem records and service requests; proactively seek resolutions for customers; deal with issues and complaints in a professional and calm manner. Learning how to provide first line technical support on all IT related matters aiming at resolving majority of incidents at first point of call using advanced diagnostic techniques, system administrator rights and remote control of desktops. Developing an understanding of how to delegate incident/service requests which cannot be resolved at first point of contact to the appropriate group, retaining ownership through to resolution. Communicating with users - keeping them informed of incident progress, notifying them of impending changes or agreed outages. Contributing to user support for core University hardware and software. Endeavouring to pursue continuous service improvement culture, contribute to, maintain and update procedures. Maintaining accurate records and reporting information on the level of faults and requests by logging all relevant incident/service request details and allocating categorization and prioritisation codes. Understanding how and when to escalate to the appropriate manager any incidents that require reporting for further escalation. Assisting others to provide staff and students with support for connecting their personal computers to the University network. Contributing to effective communication with all staff and students in the resolution of faults and requests. Assisting others to define and maintain knowledge data by amending and creating documents under the approval of the IT Service Desk Supervisor. Endeavouring to keep abreast of current and emerging hardware and software technologies. Assisting others to provide cover and technical support in other areas of IT support as required. Desirable skills: Good communication skills Understand and know how to deliver a good customer service An interest and enthusiasm for IT/AV Salary: £12,194 per annum in year 1, rising to £15,243 in year 2 Working hours: Monday to Friday, 8.45am - 5pm Benefits: Annual leave of 30 days plus 5 bank holidays Staff discount scheme Subsidised sports membership Free staff parking Range of family friendly policies Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 23, 2024
Full time
Employer description: St Andrews is a unique and captivating place, and the University is a key part of its charm. Seven centuries of history link the students with the town, leading to the ancient and yet modern institution apparent today. Overview: Through a period of apprenticeship and training, you will learn and develop the necessary skills, expertise and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT Services via counter services, telephone and electronic communications. Contribute to handling incidents, problem records and service requests; proactively seek resolutions for customers; deal with issues and complaints in a professional and calm manner. Learning how to provide first line technical support on all IT related matters aiming at resolving majority of incidents at first point of call using advanced diagnostic techniques, system administrator rights and remote control of desktops. Developing an understanding of how to delegate incident/service requests which cannot be resolved at first point of contact to the appropriate group, retaining ownership through to resolution. Communicating with users - keeping them informed of incident progress, notifying them of impending changes or agreed outages. Contributing to user support for core University hardware and software. Endeavouring to pursue continuous service improvement culture, contribute to, maintain and update procedures. Maintaining accurate records and reporting information on the level of faults and requests by logging all relevant incident/service request details and allocating categorization and prioritisation codes. Understanding how and when to escalate to the appropriate manager any incidents that require reporting for further escalation. Assisting others to provide staff and students with support for connecting their personal computers to the University network. Contributing to effective communication with all staff and students in the resolution of faults and requests. Assisting others to define and maintain knowledge data by amending and creating documents under the approval of the IT Service Desk Supervisor. Endeavouring to keep abreast of current and emerging hardware and software technologies. Assisting others to provide cover and technical support in other areas of IT support as required. Desirable skills: Good communication skills Understand and know how to deliver a good customer service An interest and enthusiasm for IT/AV Salary: £12,194 per annum in year 1, rising to £15,243 in year 2 Working hours: Monday to Friday, 8.45am - 5pm Benefits: Annual leave of 30 days plus 5 bank holidays Staff discount scheme Subsidised sports membership Free staff parking Range of family friendly policies Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
MP Recruitment Group
Sutton Courtenay, Oxfordshire
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Apr 23, 2024
Full time
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
Apr 23, 2024
Full time
Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
With many years of experience in the industry, Smith, Inglis & Tait has the expertise to provide a range of accountancy services for businesses of all sizes. They are on the lookout for an Office Support Apprentice who has a keen interest in accountancy as this is a great place to kick-start your career! Responsibilities: Become an expert on internal systems such as Iris for timesheets Processing documents thought SAGE Line 50 such as invoices Utilising collaborative tech such Sage Cloud for accessing book-keeping data Using Microsoft Word for drafting letters Using Excel for holding client records Liaising with internal/external stakeholders using email Being first response when someone calls the office and directing the calls to correct person Required skills: Organised individual Keen learner Motivated and willing to take initiative Interest in accountancy Work well as part of a team Salary: £14,000 per annum Hours of work Monday to Friday, 9am - 5pm Benefits: Accessible transport links Dog friendly office! Working with a great team Future prospects: Progression can be what you make it - if your interest is admin you could progress to PA and interest in accountancy can progress to payroll administrators, book-keeping and accountants. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 20, 2024
Full time
With many years of experience in the industry, Smith, Inglis & Tait has the expertise to provide a range of accountancy services for businesses of all sizes. They are on the lookout for an Office Support Apprentice who has a keen interest in accountancy as this is a great place to kick-start your career! Responsibilities: Become an expert on internal systems such as Iris for timesheets Processing documents thought SAGE Line 50 such as invoices Utilising collaborative tech such Sage Cloud for accessing book-keeping data Using Microsoft Word for drafting letters Using Excel for holding client records Liaising with internal/external stakeholders using email Being first response when someone calls the office and directing the calls to correct person Required skills: Organised individual Keen learner Motivated and willing to take initiative Interest in accountancy Work well as part of a team Salary: £14,000 per annum Hours of work Monday to Friday, 9am - 5pm Benefits: Accessible transport links Dog friendly office! Working with a great team Future prospects: Progression can be what you make it - if your interest is admin you could progress to PA and interest in accountancy can progress to payroll administrators, book-keeping and accountants. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!