Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil helicopter hub. We offer extensive expertise in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. Main Responsibilities - Providing face-to-face, telephone, and email support. - Purchasing, configuring, installing, and maintaining desktop and laptop PCs. - Supporting telephone systems and configuring telephone handsets. - Assisting with audiovisual equipment, projectors, and video conference facilities. - Managing issue resolution, problem-solving, service requests, and changes through the help desk tool. - Conducting audits of computers to ensure software authorisation and licensing compliance. - Maintaining an inventory/database of IT hardware and software. - Liaising with third-party IT support companies and vendors. - Providing support to other offices as required. - Undertaking any other IM or IM Admin related tasks. - Adhering to defined standards and procedures. Knowledge and Skills Essential - Strong expertise in supporting Windows-based PCs and servers. - Previous experience in a first-line support role. - Proficiency in Windows Desktop (Enterprise), MS Office & MS Products, and Google G-Suite. Desirable - Familiarity with Windows Server, MS Exchange, Firewalls (Checkpoint, PALO ALTO), Active Directory, Networking, Telephony, IT Security, Vitalisation (VMware), MDM Platforms, and Mobile Phone Support (iOS & Android). Education, Qualifications, or Training Essential - A qualification in IT (A+ or MCSE). - Proven experience in a technical support environment. - Ability to obtain SC Clearance. Desirable - Degree in computer science or related field. - Working knowledge of other IT operating systems. - Experience in a secure environment. About You - Ability to work independently. - Proficient in troubleshooting and problem resolution. - Strong written and verbal communication skills. - Additional Requirements - Must be eligible for DBS Security Clearance and SC Clearance. - Applicants must meet all requirements of Export Compliance Regulations. Data Protection By submitting your CV or application, you consent to us using and storing information about you for monitoring purposes related to your application or future employment. This information will only be used by us. We are committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. This job requires awareness of potential compliance risks and a commitment to acting with integrity as the foundation for our company's success, reputation, and sustainable growth.
Apr 29, 2024
Full time
Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil helicopter hub. We offer extensive expertise in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. Main Responsibilities - Providing face-to-face, telephone, and email support. - Purchasing, configuring, installing, and maintaining desktop and laptop PCs. - Supporting telephone systems and configuring telephone handsets. - Assisting with audiovisual equipment, projectors, and video conference facilities. - Managing issue resolution, problem-solving, service requests, and changes through the help desk tool. - Conducting audits of computers to ensure software authorisation and licensing compliance. - Maintaining an inventory/database of IT hardware and software. - Liaising with third-party IT support companies and vendors. - Providing support to other offices as required. - Undertaking any other IM or IM Admin related tasks. - Adhering to defined standards and procedures. Knowledge and Skills Essential - Strong expertise in supporting Windows-based PCs and servers. - Previous experience in a first-line support role. - Proficiency in Windows Desktop (Enterprise), MS Office & MS Products, and Google G-Suite. Desirable - Familiarity with Windows Server, MS Exchange, Firewalls (Checkpoint, PALO ALTO), Active Directory, Networking, Telephony, IT Security, Vitalisation (VMware), MDM Platforms, and Mobile Phone Support (iOS & Android). Education, Qualifications, or Training Essential - A qualification in IT (A+ or MCSE). - Proven experience in a technical support environment. - Ability to obtain SC Clearance. Desirable - Degree in computer science or related field. - Working knowledge of other IT operating systems. - Experience in a secure environment. About You - Ability to work independently. - Proficient in troubleshooting and problem resolution. - Strong written and verbal communication skills. - Additional Requirements - Must be eligible for DBS Security Clearance and SC Clearance. - Applicants must meet all requirements of Export Compliance Regulations. Data Protection By submitting your CV or application, you consent to us using and storing information about you for monitoring purposes related to your application or future employment. This information will only be used by us. We are committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. This job requires awareness of potential compliance risks and a commitment to acting with integrity as the foundation for our company's success, reputation, and sustainable growth.
Overview: The Role The E-commerce Functional Analyst is critical to the team who develop and maintain our multi-million pound Wiltshire Farm Foods web site. We have over 50,000 users a month, last year over 500,000 orders were placed online and we are aiming to grow this significantly in the next year. As E-Commerce Functional Analyst, you'll need a mix of analytical, technical and commercial skills to bring this role to life. You will use your analytical skills to ensure we are commercially astute and to maximise opportunities for sales & profit. Technical skills will be key to bringing both planned and reactive decisions and promotions to life on our web site. Building partnerships across the business will be a big part of this role, both delivering on mutual projects and lending your expertise on best practice and innovative ways to utilise the web platform and our product mix. You'll need to be able to communicate with people who have different technical skills and empathise with our customer base to ensure the web site is inclusive and accessible. This role will be varied and include planned and unplanned elements so organisation and time management skills will be really important to enable you to meet deadlines and ensure we hit critical milestones. To build on apetito's success and status as an innovation leader we are in an exciting period of digital transformation. We welcome applicants who want to be part of that long-term vision, shaping our strategy and making a tenable difference to our business success. This role is based in our Trowbridge Head office and you'll need to be in the office at least 3 days per week. Remote working is available for up to 2 days (dependant on operational commitments). About our team You will work within the I.T. team delivering innovative e-commerce based solutions and advances. Our goal is to deliver fast paced and appropriate change, which means there is a constant stream of varied and challenging projects ahead of us. We embrace new technology and processes, adhering to our Cloud First strategy. Who we are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing hospitals, care homes and thousands more through our Wiltshire Farm Foods brand, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being'for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Ethical & Sustainable As a business which operates within food manufacturing, we believe we have an obligation to make a positive contribution on society. With over 300 products in our range, we ensure our produce is ethically and sustainably sourced, working only with suppliers who share our commitment to making a positive impact. We're a proud member of the Ethical Trade Initiative (ETI), a leading alliance of companies, trade unions and NGOs, that promote respect for workers rights globally. All our new suppliers now operate under the ETI's guidelines. We are also a member of The UK's Plastics Pact, an initiative looking to transform the plastic packaging industry in the UK. As part of the initiative, we have committed, along with other ambitious targets, to eliminate unnecessary single-use plastic completely by 2025. We have also made a commitment to our employees - we're recognised as an accredited Living Wage employer by the Living Wage Foundation. Joining an elite group of FTSE 100 companies and public sector organisations. Giving Back Here at apetito, we take our duty to give back to our local communities and chosen charities very seriously. In 2018, we raised over £30,000 for Alzheimer's Support and Alzheimer's Society alone, thanks to the incredible efforts of our employees and charity committee. We also support our communities through the apetito Staff Foundation, which gives financial support to the chosen charitable causes of our staff and their children. Since 2005, we've raised over £200,000 for these charities. Responsibilities: Establish effective working relationships with a range of stakeholders to gain a deep understanding of business processes and support the delivery of business value. Provide support and assistance with our Magento Solution. Work with Magento Consultants and internal stakeholders to help deliver change and value to the business Troubleshoot and make configuration changes Facilitate workshops and discussions to effectively gather requirements and achieve a joint understanding of needs Support and work with the wider IT team to develop realistic solutions to business requirements, considering budgets, timescales, costs and quality. Define and own business requirements and business modelling. Understand and challenge current business processes, where appropriate. Advise and promote on e-commerce best practice. Qualifications: Essential: Working knowledge and understanding of E-commerce Commercial acumen- proven record of delivering savings/profit through e-commerce solutions. Experience using Magento or a similar e-commerce platform Analytical skill Problem-solving skills Experience building effective working relationships with stakeholders and customers. Strives for excellence and promotes best practice. Time management and planning skills. Desirable: Experience of working in Agile methodology, preferably SCRUM Broad understanding of business processes Experience in retail and/or FMCG
Apr 29, 2024
Full time
Overview: The Role The E-commerce Functional Analyst is critical to the team who develop and maintain our multi-million pound Wiltshire Farm Foods web site. We have over 50,000 users a month, last year over 500,000 orders were placed online and we are aiming to grow this significantly in the next year. As E-Commerce Functional Analyst, you'll need a mix of analytical, technical and commercial skills to bring this role to life. You will use your analytical skills to ensure we are commercially astute and to maximise opportunities for sales & profit. Technical skills will be key to bringing both planned and reactive decisions and promotions to life on our web site. Building partnerships across the business will be a big part of this role, both delivering on mutual projects and lending your expertise on best practice and innovative ways to utilise the web platform and our product mix. You'll need to be able to communicate with people who have different technical skills and empathise with our customer base to ensure the web site is inclusive and accessible. This role will be varied and include planned and unplanned elements so organisation and time management skills will be really important to enable you to meet deadlines and ensure we hit critical milestones. To build on apetito's success and status as an innovation leader we are in an exciting period of digital transformation. We welcome applicants who want to be part of that long-term vision, shaping our strategy and making a tenable difference to our business success. This role is based in our Trowbridge Head office and you'll need to be in the office at least 3 days per week. Remote working is available for up to 2 days (dependant on operational commitments). About our team You will work within the I.T. team delivering innovative e-commerce based solutions and advances. Our goal is to deliver fast paced and appropriate change, which means there is a constant stream of varied and challenging projects ahead of us. We embrace new technology and processes, adhering to our Cloud First strategy. Who we are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing hospitals, care homes and thousands more through our Wiltshire Farm Foods brand, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being'for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Ethical & Sustainable As a business which operates within food manufacturing, we believe we have an obligation to make a positive contribution on society. With over 300 products in our range, we ensure our produce is ethically and sustainably sourced, working only with suppliers who share our commitment to making a positive impact. We're a proud member of the Ethical Trade Initiative (ETI), a leading alliance of companies, trade unions and NGOs, that promote respect for workers rights globally. All our new suppliers now operate under the ETI's guidelines. We are also a member of The UK's Plastics Pact, an initiative looking to transform the plastic packaging industry in the UK. As part of the initiative, we have committed, along with other ambitious targets, to eliminate unnecessary single-use plastic completely by 2025. We have also made a commitment to our employees - we're recognised as an accredited Living Wage employer by the Living Wage Foundation. Joining an elite group of FTSE 100 companies and public sector organisations. Giving Back Here at apetito, we take our duty to give back to our local communities and chosen charities very seriously. In 2018, we raised over £30,000 for Alzheimer's Support and Alzheimer's Society alone, thanks to the incredible efforts of our employees and charity committee. We also support our communities through the apetito Staff Foundation, which gives financial support to the chosen charitable causes of our staff and their children. Since 2005, we've raised over £200,000 for these charities. Responsibilities: Establish effective working relationships with a range of stakeholders to gain a deep understanding of business processes and support the delivery of business value. Provide support and assistance with our Magento Solution. Work with Magento Consultants and internal stakeholders to help deliver change and value to the business Troubleshoot and make configuration changes Facilitate workshops and discussions to effectively gather requirements and achieve a joint understanding of needs Support and work with the wider IT team to develop realistic solutions to business requirements, considering budgets, timescales, costs and quality. Define and own business requirements and business modelling. Understand and challenge current business processes, where appropriate. Advise and promote on e-commerce best practice. Qualifications: Essential: Working knowledge and understanding of E-commerce Commercial acumen- proven record of delivering savings/profit through e-commerce solutions. Experience using Magento or a similar e-commerce platform Analytical skill Problem-solving skills Experience building effective working relationships with stakeholders and customers. Strives for excellence and promotes best practice. Time management and planning skills. Desirable: Experience of working in Agile methodology, preferably SCRUM Broad understanding of business processes Experience in retail and/or FMCG
Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Grade Responsibilities As a Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above Assist in the management and delivering of large projects Be involved in the financial management and commercials of client engagements Be actively involved in business development activities to help identify and research opportunities on new/existing clients Contribute to the development of your own and team's technical acumen Train, coach, and supervise staff Develop strategies to solve complex technical challenges Keep up to date with local and national business and economic issues Continue to develop internal relationships and your PwC brand The role This is a consulting role with an equal emphasis on technical delivery and strong client management. You will be the clients' primary point of contact for the scope, requirements and Salesforce solution; taking overall accountability for individual projects, delivering client solutions using Salesforce and wider technology sets. You will be hands on both in terms of client engagement and technical implementation. You will operate across the project lifecycle from pre-sales & discovery through to development, testing, deployments and training. Role Responsibilities: Development of client solutions: Owning and Managing engagement deliverables pertaining to all aspects of Salesforce Technology. Managing and leading discovery & design workshops to identify client requirements. Designing and/or Reviewing of Salesforce solutions to meet client requirements. Owning and managing the estimation of engagements in discovery, pre-build and in-build phases. Managing the build of Salesforce solutions using configuration. Responsibility for the quality and timeliness of all build deliverables. Ability to perform Customisation of Salesforce using Configuration, Apex and LEX/Aura. Managing the delivery of Data migration & integration using data transfer/ETL tools. Overseeing and/or leading End User Training and other user adoption activity. Work in an agile culture and work in a high performance driven environment Identify and maintain key client and stakeholder relationships. Recommend new features and improvements to optimize and increase use of the client's platform. Provide technical specifications and help maintain overall documentation for the business. Adhere to and promote best practices, and design the guidelines. Commercial: Supporting Pre-sales during development of new business with new or existing clients Producing proposals & working with Salesforce to present proposals Review of proposals during the pre-sales process to ensure proposal accuracy Working with the commercial team to ensure a smooth handover in to Delivery processes Ability to work with engagement leadership to ensure accurate and achievable resourcing planning Ability to balance required engagement skills with commercial profitability General Maintain certification in selected salesforce products Maintain and improve internal team skills, processes and ways of working. Manage, mentor and coach other colleagues. Participate in the PwC culture, practices and teams. Certifications: Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Salesforce Certified Service Cloud Salesforce Certified Community Cloud (desirable) Certified Agile Practitioner (desirable) Salesforce Accredited Financial Services Cloud (desirable) Salesforce Certified Business Analyst (optional) Required Skills: Proven experience in full cycle software development with demonstrated achievements and progressive responsibilities. Advanced experience with Salesforce configurations Background in CRM process design and implementation Strong presentation and communication skills Strong aptitude; logical and analytical ability Optional Skills Support change control best practices, including management of multiple code/configuration streams, code/Configuration merging, and promoting changes to production. Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth Management) Understanding of Enterprise Architecture and Mulesoft. Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools
Apr 29, 2024
Full time
Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Grade Responsibilities As a Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above Assist in the management and delivering of large projects Be involved in the financial management and commercials of client engagements Be actively involved in business development activities to help identify and research opportunities on new/existing clients Contribute to the development of your own and team's technical acumen Train, coach, and supervise staff Develop strategies to solve complex technical challenges Keep up to date with local and national business and economic issues Continue to develop internal relationships and your PwC brand The role This is a consulting role with an equal emphasis on technical delivery and strong client management. You will be the clients' primary point of contact for the scope, requirements and Salesforce solution; taking overall accountability for individual projects, delivering client solutions using Salesforce and wider technology sets. You will be hands on both in terms of client engagement and technical implementation. You will operate across the project lifecycle from pre-sales & discovery through to development, testing, deployments and training. Role Responsibilities: Development of client solutions: Owning and Managing engagement deliverables pertaining to all aspects of Salesforce Technology. Managing and leading discovery & design workshops to identify client requirements. Designing and/or Reviewing of Salesforce solutions to meet client requirements. Owning and managing the estimation of engagements in discovery, pre-build and in-build phases. Managing the build of Salesforce solutions using configuration. Responsibility for the quality and timeliness of all build deliverables. Ability to perform Customisation of Salesforce using Configuration, Apex and LEX/Aura. Managing the delivery of Data migration & integration using data transfer/ETL tools. Overseeing and/or leading End User Training and other user adoption activity. Work in an agile culture and work in a high performance driven environment Identify and maintain key client and stakeholder relationships. Recommend new features and improvements to optimize and increase use of the client's platform. Provide technical specifications and help maintain overall documentation for the business. Adhere to and promote best practices, and design the guidelines. Commercial: Supporting Pre-sales during development of new business with new or existing clients Producing proposals & working with Salesforce to present proposals Review of proposals during the pre-sales process to ensure proposal accuracy Working with the commercial team to ensure a smooth handover in to Delivery processes Ability to work with engagement leadership to ensure accurate and achievable resourcing planning Ability to balance required engagement skills with commercial profitability General Maintain certification in selected salesforce products Maintain and improve internal team skills, processes and ways of working. Manage, mentor and coach other colleagues. Participate in the PwC culture, practices and teams. Certifications: Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Salesforce Certified Service Cloud Salesforce Certified Community Cloud (desirable) Certified Agile Practitioner (desirable) Salesforce Accredited Financial Services Cloud (desirable) Salesforce Certified Business Analyst (optional) Required Skills: Proven experience in full cycle software development with demonstrated achievements and progressive responsibilities. Advanced experience with Salesforce configurations Background in CRM process design and implementation Strong presentation and communication skills Strong aptitude; logical and analytical ability Optional Skills Support change control best practices, including management of multiple code/configuration streams, code/Configuration merging, and promoting changes to production. Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth Management) Understanding of Enterprise Architecture and Mulesoft. Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools
Customer/ CRM Engineer £75,000 - £85,000 London or Hampshire 2 days in the office per month A leading UK retailer are looking for a CRM Engineer/ CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/ attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/ Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
Apr 29, 2024
Full time
Customer/ CRM Engineer £75,000 - £85,000 London or Hampshire 2 days in the office per month A leading UK retailer are looking for a CRM Engineer/ CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/ attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/ Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
Finance Analyst FP&A Location: Denby, Derbyshire Function: Finance Flexible hybrid working , minimum 4 days a week in the office Please note that the internal title for this position will be Senior Analyst, Financial Planning and Analysis About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skin care, cleaning and hygiene products and smart technologies. We re a team of more than 1,000 employees across five continents providing solutions to healthcare, industrial and institutional markets across the world. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. About the Finance Analyst FP&A role: As our Finance Analyst FP&A , you will drive excellence in commercial Finance execution. You will also work in collaboration with SCJ s Share Service Center (SSC), ensuring that financial accounting processes and associated information flows are executed flawlessly. This is a fantastic opportunity to join a dynamic Finance team within an international matrix organization. You will also work closely with the commercial teams in the UK and Scandinavian markets to deliver profitable growth for the business. The key responsibilities of our Finance Analyst FP&A will include: Managing the commercial month-end closing & management reporting processes Calculating customer rebate accruals and inventory provisions Analysing key P&L variances of actual results vs budget and last year Performing profit margin analysis Presenting the financial results and key KPI to sales teams in the UK & Scandinavia & distribute relevant reports to key stakeholders Supporting the Associate Manager, FP&A in the commercial Budget & Forecasting processes Previous experience / knowledge required of our Finance Analyst FP&A: Previous experience in working in a controlling / financial planning & analysis role, ideally obtained in a multinational company Strong business understanding - ability to understand value drivers without getting lost in the details of numbers Proven analytical skills & superior financial acumen Competencies, behaviors and aptitudes required of our Finance Analyst FP&A: Driven and passionate about delivering results Ability to prioritise activities - able to deliver without getting distracted Willingly takes ownership of problems and opportunities We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization. You need to be eligible to work in the United Kingdom
Apr 29, 2024
Full time
Finance Analyst FP&A Location: Denby, Derbyshire Function: Finance Flexible hybrid working , minimum 4 days a week in the office Please note that the internal title for this position will be Senior Analyst, Financial Planning and Analysis About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skin care, cleaning and hygiene products and smart technologies. We re a team of more than 1,000 employees across five continents providing solutions to healthcare, industrial and institutional markets across the world. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. About the Finance Analyst FP&A role: As our Finance Analyst FP&A , you will drive excellence in commercial Finance execution. You will also work in collaboration with SCJ s Share Service Center (SSC), ensuring that financial accounting processes and associated information flows are executed flawlessly. This is a fantastic opportunity to join a dynamic Finance team within an international matrix organization. You will also work closely with the commercial teams in the UK and Scandinavian markets to deliver profitable growth for the business. The key responsibilities of our Finance Analyst FP&A will include: Managing the commercial month-end closing & management reporting processes Calculating customer rebate accruals and inventory provisions Analysing key P&L variances of actual results vs budget and last year Performing profit margin analysis Presenting the financial results and key KPI to sales teams in the UK & Scandinavia & distribute relevant reports to key stakeholders Supporting the Associate Manager, FP&A in the commercial Budget & Forecasting processes Previous experience / knowledge required of our Finance Analyst FP&A: Previous experience in working in a controlling / financial planning & analysis role, ideally obtained in a multinational company Strong business understanding - ability to understand value drivers without getting lost in the details of numbers Proven analytical skills & superior financial acumen Competencies, behaviors and aptitudes required of our Finance Analyst FP&A: Driven and passionate about delivering results Ability to prioritise activities - able to deliver without getting distracted Willingly takes ownership of problems and opportunities We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization. You need to be eligible to work in the United Kingdom
Senior SOC Analyst - Network Security - DDoS - 70-95k Responsibilities: The duties and responsibilities of this Security Services role include, but are not limited to, the following: In-depth response to security incidents generated via analysis and automated tools. Be able to make high quality decisions, often with incomplete information, and actively and reactively engage with customers to mitigate DDoS attacks in their environment, providing high levels of support and interaction. Troubleshoot problems and issues with customer policies and controls. Research and analyze data sources to provide insight into new threats to customer environment. Collaborating with other members of the SOC to identify emerging trends and threats. Work with the customer to resolve issues on their networking edge. Determine root cause and engage with customers to resolve issues in their network security environment. Research and analyze sources of network security issues and provide insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to help drive initiatives and opportunities for Sales. Requirements Bachelor's degree in Computer Science or equivalent. 2+ years' experience working with systems and networks. Customer-facing skills required. Network Troubleshooting skills required. Experience using Linux and other related tools. Solid knowledge and understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication, organizational, problem-solving and presentation skills Self-motivated and in time while supported, able to work with minimal supervision. Ability to build trusting, collaborative relationships with peers yet with a strong sense of accountability and ownership. Senior SOC Analyst - Network Security - DDoS - 70-95k
Apr 29, 2024
Full time
Senior SOC Analyst - Network Security - DDoS - 70-95k Responsibilities: The duties and responsibilities of this Security Services role include, but are not limited to, the following: In-depth response to security incidents generated via analysis and automated tools. Be able to make high quality decisions, often with incomplete information, and actively and reactively engage with customers to mitigate DDoS attacks in their environment, providing high levels of support and interaction. Troubleshoot problems and issues with customer policies and controls. Research and analyze data sources to provide insight into new threats to customer environment. Collaborating with other members of the SOC to identify emerging trends and threats. Work with the customer to resolve issues on their networking edge. Determine root cause and engage with customers to resolve issues in their network security environment. Research and analyze sources of network security issues and provide insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to help drive initiatives and opportunities for Sales. Requirements Bachelor's degree in Computer Science or equivalent. 2+ years' experience working with systems and networks. Customer-facing skills required. Network Troubleshooting skills required. Experience using Linux and other related tools. Solid knowledge and understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication, organizational, problem-solving and presentation skills Self-motivated and in time while supported, able to work with minimal supervision. Ability to build trusting, collaborative relationships with peers yet with a strong sense of accountability and ownership. Senior SOC Analyst - Network Security - DDoS - 70-95k
Role : ServiceNow GRC Architect Location: London The company: Wipro is an exciting organisation to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters. The Role: As a ServiceNow Technical Lead / Solution Architect operating across the enterprise within the capability team, you will be responsible for leading scoping, design, development, and implementation activities across client projects to deliver world class ServiceNow-based solutions. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, ServiceNow architects, connected service teams, project managers, business analysts, developers, and testers to guide the design through to implementation and beyond whilst ensuring company risk and quality standards are adhered to. Responsibilities: Lead the technical delivery of projects based on the ServiceNow platform: • Define technical solutions (at an architectural and design level of detail) • Provide technical leadership and mentoring to junior architects and offshore development teams • Deliver compelling solution demonstrations across the ServiceNow platform • Design and deliver technical integrations between ServiceNow, client IT and business services • Hands-on experience in the new UI ServiceNow has brought into the platform, like, Workspace, Generative AI, MS Office integration, Self Service Portal etc. • Good experience in integrating ServiceNow platform apps with external systems like SAP, Workday, Coupa, or any other GRC tools like Archer, and MetricStream. • Assist development teams in resolving complex technical issues through all stages of the project lifecycle. • The continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community, and other resources. • Ability to establish deep and lasting relationships with clients and team members to enhance the reputation of the company as an advisor of choice • Support the ServiceNow presales opportunity lifecycle • Build constructive, working relationships with companies' global network of ServiceNow resources • Contribute to the development of companies ServiceNow product roadmap. • Ensure the project delivery team complies with companies' solution architecture standards and frameworks • Operate as a member of the wider company's community, sharing knowledge across functions and building your network within the firm. Required Skills & Experience: • Proven experience in consulting / professional services and technical delivery. • A proven track record of delivering complex technology projects on the ServiceNow platform on time and budget as a Solution Architect. • Experience in leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions. • Certified ServiceNow System Administrator. • Certified Implementation Specialist in at least 1 product suite ( Risk and Compliance, SecOps , HRSD). • Certified in ITIL Foundation (v3 or v4). • Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS, and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages. • Deep understanding of the key technologies relevant to the ServiceNow integration solutions including Integration Hub, SSO, Web Services, LDAP, JDBC, etc. • Experience with delivering solutions in complex client environments. • Understanding of common business analysis techniques and approaches. • Experience with agile and traditional software and project methodologies. • Able to communicate with impact, in a way that is open, honest, consistent, and clear to influence and align stakeholders around a proposed approach. • Strong negotiator, influencer, and team player, used to managing multiple stakeholders in demanding time-critical situations. • Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals. • Passionate about areas of expertise, managing your development by learning continuously from experience and seeking out development opportunities. Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension Extra holiday purchase Life insurance policy Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome. GRC Consulting
Apr 28, 2024
Full time
Role : ServiceNow GRC Architect Location: London The company: Wipro is an exciting organisation to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters. The Role: As a ServiceNow Technical Lead / Solution Architect operating across the enterprise within the capability team, you will be responsible for leading scoping, design, development, and implementation activities across client projects to deliver world class ServiceNow-based solutions. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, ServiceNow architects, connected service teams, project managers, business analysts, developers, and testers to guide the design through to implementation and beyond whilst ensuring company risk and quality standards are adhered to. Responsibilities: Lead the technical delivery of projects based on the ServiceNow platform: • Define technical solutions (at an architectural and design level of detail) • Provide technical leadership and mentoring to junior architects and offshore development teams • Deliver compelling solution demonstrations across the ServiceNow platform • Design and deliver technical integrations between ServiceNow, client IT and business services • Hands-on experience in the new UI ServiceNow has brought into the platform, like, Workspace, Generative AI, MS Office integration, Self Service Portal etc. • Good experience in integrating ServiceNow platform apps with external systems like SAP, Workday, Coupa, or any other GRC tools like Archer, and MetricStream. • Assist development teams in resolving complex technical issues through all stages of the project lifecycle. • The continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community, and other resources. • Ability to establish deep and lasting relationships with clients and team members to enhance the reputation of the company as an advisor of choice • Support the ServiceNow presales opportunity lifecycle • Build constructive, working relationships with companies' global network of ServiceNow resources • Contribute to the development of companies ServiceNow product roadmap. • Ensure the project delivery team complies with companies' solution architecture standards and frameworks • Operate as a member of the wider company's community, sharing knowledge across functions and building your network within the firm. Required Skills & Experience: • Proven experience in consulting / professional services and technical delivery. • A proven track record of delivering complex technology projects on the ServiceNow platform on time and budget as a Solution Architect. • Experience in leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions. • Certified ServiceNow System Administrator. • Certified Implementation Specialist in at least 1 product suite ( Risk and Compliance, SecOps , HRSD). • Certified in ITIL Foundation (v3 or v4). • Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS, and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages. • Deep understanding of the key technologies relevant to the ServiceNow integration solutions including Integration Hub, SSO, Web Services, LDAP, JDBC, etc. • Experience with delivering solutions in complex client environments. • Understanding of common business analysis techniques and approaches. • Experience with agile and traditional software and project methodologies. • Able to communicate with impact, in a way that is open, honest, consistent, and clear to influence and align stakeholders around a proposed approach. • Strong negotiator, influencer, and team player, used to managing multiple stakeholders in demanding time-critical situations. • Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals. • Passionate about areas of expertise, managing your development by learning continuously from experience and seeking out development opportunities. Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension Extra holiday purchase Life insurance policy Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome. GRC Consulting
We are recruiting on behalf of our client for a Data Analst. We are looking for a vibrant person to become part of company set to revoluntionise the property rental sector. Although working directly as part of the Finance team, this role will touch on all parts of the organisation, covering product, customer experience, operations, sales, marketing, insurance and more. We're looking for someone who is naturally curious and keen to learn, who isn't afraid to get stuck in and can quickly switch between answering important questions for different parts of the business. The important bit! 60,000 plus bonus Mostly remote working (occasional meet-up's in London or work from the Stevenage office) 25 days annual leave and your birthday off Pension contributions Life cover wellness programme Respect the need for work life balance, we work hard while were here but wont take over your entire life. Is this you? Keen to learn and develop skills in working with data and preparing reports. Someone who has analysed data and has had experience in using that data to create visualisations and reports that tell a story behind the data to a wider team. Is comfortable working in a flexible, fast-moving, startup environment. Is able to take reporting requests from across the business and dig deeper into what people are actually trying to understand in order to be thoughtful and deliberate about what reports get created. Has excellent communication skills and is able to help non-technical colleagues understand what our data means. Has experience with Python, SQL and databases, with the ability to write complex queries, as well as good experience with Excel. Has the ability to approach technical problems proactively, and a good level of technical acumen. Has exposure and some experience with data visualisations using tools (e.g. Google Data Studio, Tableau). Experience in insurance or financial services industries. A working knowledge of statistics. PLEASE DO NOT APPLY IF YOU DON'T LIVE IN THE UK AND HAVE THE RIGHTS TO WORK IN THE UK What we can offer you Work alongside an experienced, passionate team of forward thinkers who want to change the property market, for good. Take the time you need to enjoy life outside of work. Our client offers 25 days annual leave, plus all bank holidays, plus an extra day off on your birthday! Work in the way that suits you; they care about what you achieve, not when you achieve it. Around half of the team have chosen to take advantage of the flexible working hours which allows the employee to work 10 days in 9 and take the 10th day off with full pay. Company pension + life insurance, 360 wellness scheme plus more.
Apr 28, 2024
Full time
We are recruiting on behalf of our client for a Data Analst. We are looking for a vibrant person to become part of company set to revoluntionise the property rental sector. Although working directly as part of the Finance team, this role will touch on all parts of the organisation, covering product, customer experience, operations, sales, marketing, insurance and more. We're looking for someone who is naturally curious and keen to learn, who isn't afraid to get stuck in and can quickly switch between answering important questions for different parts of the business. The important bit! 60,000 plus bonus Mostly remote working (occasional meet-up's in London or work from the Stevenage office) 25 days annual leave and your birthday off Pension contributions Life cover wellness programme Respect the need for work life balance, we work hard while were here but wont take over your entire life. Is this you? Keen to learn and develop skills in working with data and preparing reports. Someone who has analysed data and has had experience in using that data to create visualisations and reports that tell a story behind the data to a wider team. Is comfortable working in a flexible, fast-moving, startup environment. Is able to take reporting requests from across the business and dig deeper into what people are actually trying to understand in order to be thoughtful and deliberate about what reports get created. Has excellent communication skills and is able to help non-technical colleagues understand what our data means. Has experience with Python, SQL and databases, with the ability to write complex queries, as well as good experience with Excel. Has the ability to approach technical problems proactively, and a good level of technical acumen. Has exposure and some experience with data visualisations using tools (e.g. Google Data Studio, Tableau). Experience in insurance or financial services industries. A working knowledge of statistics. PLEASE DO NOT APPLY IF YOU DON'T LIVE IN THE UK AND HAVE THE RIGHTS TO WORK IN THE UK What we can offer you Work alongside an experienced, passionate team of forward thinkers who want to change the property market, for good. Take the time you need to enjoy life outside of work. Our client offers 25 days annual leave, plus all bank holidays, plus an extra day off on your birthday! Work in the way that suits you; they care about what you achieve, not when you achieve it. Around half of the team have chosen to take advantage of the flexible working hours which allows the employee to work 10 days in 9 and take the 10th day off with full pay. Company pension + life insurance, 360 wellness scheme plus more.
Job Title: Business Analyst (Tax & Custody)Duration: 6 MonthsPay Rate: CompetitiveLocation: Edinburgh / Hybrid Job Description:Custody & Tax Product function sits within Markets & Securities Services, focusing on delivering strategic initiatives for our Global and Direct Custody businesses, a network currently with more than USD10 trillion assets under custody.Our mission is to lead the digital transformation through Technology to enable delivery of digital services, development of new products, strategic enhancements to our existing products, as well as ensuring our products meet the regulatory requirements within the 96 markets that we operate in.As a Product Delivery Senior Business Analyst, you will be working on our Tax platform implementation change programme and assisting in the delivery of key value stream(s) that make up part of our strategic digital transformation agenda. The Product Delivery Senior Business Analyst must be hands-on with strong stakeholder management, collaboration, and communication skills. The role requires a Business Analyst who is both entrepreneurial and innovative, and who can work cross-functionally and cross-regionally, collaborating with partner functions including Sales and Client Management, Product Management, Operations, and Technology teams to ensure alignment of requirements through to delivery.Principle Responsibilities:• Collaborate with business partners, technology groups, suppliers & customers to design best solutions for Tax in Securities Services.• Define product and operations requirements and system goals through partnership with the relevant teams and end users.• Filter, prioritize and validate complex material from multiple sources and perform other duties & functions as assigned.• Develop and document clear and detailed process maps, business requirements, implementation roadmaps as well as test plans.• Work as a value stream under product component team to implement the designed solution.• Analyse message specifications and define data models for standardization.• Build and maintain strong working relationships with the product, operations & technology teams.• Consider the business implications of the application of solutions to the current business environment.• to improve ways of working through regular retrospectives and engagement with project teams and partner functionsExperience, Skills & Qualification:• Knowledge of Tax and Custody is a must.• Experience with system development programme in agile / waterfall approach is a must. Experience in technology transformation is preferred.• Strong analytical thought process with an ability to manage ambiguity and an aptitude for problem solving• Strong written and verbal communication, and presentation skills, with the ability to articulate complex information clearly depending on audience (e.g. internal stakeholders, clients etc)• Willingness to challenge and ask probing questions to validate priorities, proposed solutions and realisation of benefits.• Flexibility in approach, and the ability to show initiative and respond quickly to changing situations.• Thrives working in a fast-paced, dynamic environment working across different groups and time zones with ability to work autonomously while being mindful of when to seek guidance and approval• Experience with delivering change in Agile frameworks: this may include formal qualifications and/or certified online courses and/or evidence of practical experience.• Knowledge of Post Trade, Equities or Fixed Income within a Custodian or Broker Dealer environment for Settlements, or Asset Services is highly desirable but not essential for this role.• Sound understanding of IT infrastructure and software development
Apr 28, 2024
Full time
Job Title: Business Analyst (Tax & Custody)Duration: 6 MonthsPay Rate: CompetitiveLocation: Edinburgh / Hybrid Job Description:Custody & Tax Product function sits within Markets & Securities Services, focusing on delivering strategic initiatives for our Global and Direct Custody businesses, a network currently with more than USD10 trillion assets under custody.Our mission is to lead the digital transformation through Technology to enable delivery of digital services, development of new products, strategic enhancements to our existing products, as well as ensuring our products meet the regulatory requirements within the 96 markets that we operate in.As a Product Delivery Senior Business Analyst, you will be working on our Tax platform implementation change programme and assisting in the delivery of key value stream(s) that make up part of our strategic digital transformation agenda. The Product Delivery Senior Business Analyst must be hands-on with strong stakeholder management, collaboration, and communication skills. The role requires a Business Analyst who is both entrepreneurial and innovative, and who can work cross-functionally and cross-regionally, collaborating with partner functions including Sales and Client Management, Product Management, Operations, and Technology teams to ensure alignment of requirements through to delivery.Principle Responsibilities:• Collaborate with business partners, technology groups, suppliers & customers to design best solutions for Tax in Securities Services.• Define product and operations requirements and system goals through partnership with the relevant teams and end users.• Filter, prioritize and validate complex material from multiple sources and perform other duties & functions as assigned.• Develop and document clear and detailed process maps, business requirements, implementation roadmaps as well as test plans.• Work as a value stream under product component team to implement the designed solution.• Analyse message specifications and define data models for standardization.• Build and maintain strong working relationships with the product, operations & technology teams.• Consider the business implications of the application of solutions to the current business environment.• to improve ways of working through regular retrospectives and engagement with project teams and partner functionsExperience, Skills & Qualification:• Knowledge of Tax and Custody is a must.• Experience with system development programme in agile / waterfall approach is a must. Experience in technology transformation is preferred.• Strong analytical thought process with an ability to manage ambiguity and an aptitude for problem solving• Strong written and verbal communication, and presentation skills, with the ability to articulate complex information clearly depending on audience (e.g. internal stakeholders, clients etc)• Willingness to challenge and ask probing questions to validate priorities, proposed solutions and realisation of benefits.• Flexibility in approach, and the ability to show initiative and respond quickly to changing situations.• Thrives working in a fast-paced, dynamic environment working across different groups and time zones with ability to work autonomously while being mindful of when to seek guidance and approval• Experience with delivering change in Agile frameworks: this may include formal qualifications and/or certified online courses and/or evidence of practical experience.• Knowledge of Post Trade, Equities or Fixed Income within a Custodian or Broker Dealer environment for Settlements, or Asset Services is highly desirable but not essential for this role.• Sound understanding of IT infrastructure and software development
Join the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you:As a Business Analyst, you are expected to have experience in formulating product solutions for internal and external stakeholders. This involves investigation, evaluation and specification of the problem and solution. The Business Analyst represents the customer and their needs throughout the product development cycle and is accountable for ensuring the product developed meets the agreed functional needs. You will be part of the Product Team, working closely with Engineering team following agile principles to deliver the functional needs. This role will be heavily focused around Payroll Tax compliance for the United Kingdom. This will involve analysing compliance changes and implementing any such changes with the engineering teams.Day-to-day, you will:• Develop functional requirements documents and/or Initiatives/EPICS, User Stories based on feedback from internal stakeholders and customers. • Collaborate with Engineering teams to; • Design solutions, with consideration of commercial viability and impact on product and other business objectives. • Define priority of product backlog in order to deliver maximum outcomes within minimum output. • Attend functional review sessions and answer questions the engineering team may have during the build process and to ensure that the backlog items were satisfactorily delivered. • Attend sprint planning and conduct grooming sessions to ensure the functional requirements are clearly understood by the Engineering Team. • Prepare product documentation and assist in development of training materials to support internal and external customers. This includes but is not limited to Online Help, What's New Guides, Show Me How guided help and release notes. • Support sales engagements, including demonstrations and investigating gaps and possible solutions to support winning business. • Planning and supporting the delivery teams and requirements analysis: highlights omissions and gaps; proactively contributes to discussions; and understands the scope, risk, and complexity of the changes by challenging and providing feedback to the stories and acceptance criteria. • Supports the team objectives in the sprint and champions agile practises/processes. • Update and maintain key systems i.e., Target Process and follow the Access Engineering processes. • As an SME you will be expected to pass on your knowledge and skills to new and/or junior members within the Product & Engineering and IT Operations team. Your skills and experiences might also include: • Specific operational knowledge payroll software applications with UK compliance coverage. • Sound understanding of the software Development Life Cycle. • Strong experience in writing business cases, elicitation of business requirements and process mapping. • High level of computer literacy, with Microsoft Project, Word, PowerPoint, Excel, JIRA, or similar work management platform. • Demonstrable effective interpersonal, presentation, selling, negotiation and communication skills (written & verbal). • Technical skills with Microsoft Tech Stack including .Net, SQL Server. • Expert Payroll compliance knowledge covering UK payroll tax law.• Experienced in conducting workshops in order to gather business requirements. • Experienced at balancing between being strategic and attending to the hands-on detail and processes. • Highly effective communication and interpersonal skills with the ability to present credibly and concisely to influence a diverse group of stakeholders. What does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Apr 28, 2024
Full time
Join the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you:As a Business Analyst, you are expected to have experience in formulating product solutions for internal and external stakeholders. This involves investigation, evaluation and specification of the problem and solution. The Business Analyst represents the customer and their needs throughout the product development cycle and is accountable for ensuring the product developed meets the agreed functional needs. You will be part of the Product Team, working closely with Engineering team following agile principles to deliver the functional needs. This role will be heavily focused around Payroll Tax compliance for the United Kingdom. This will involve analysing compliance changes and implementing any such changes with the engineering teams.Day-to-day, you will:• Develop functional requirements documents and/or Initiatives/EPICS, User Stories based on feedback from internal stakeholders and customers. • Collaborate with Engineering teams to; • Design solutions, with consideration of commercial viability and impact on product and other business objectives. • Define priority of product backlog in order to deliver maximum outcomes within minimum output. • Attend functional review sessions and answer questions the engineering team may have during the build process and to ensure that the backlog items were satisfactorily delivered. • Attend sprint planning and conduct grooming sessions to ensure the functional requirements are clearly understood by the Engineering Team. • Prepare product documentation and assist in development of training materials to support internal and external customers. This includes but is not limited to Online Help, What's New Guides, Show Me How guided help and release notes. • Support sales engagements, including demonstrations and investigating gaps and possible solutions to support winning business. • Planning and supporting the delivery teams and requirements analysis: highlights omissions and gaps; proactively contributes to discussions; and understands the scope, risk, and complexity of the changes by challenging and providing feedback to the stories and acceptance criteria. • Supports the team objectives in the sprint and champions agile practises/processes. • Update and maintain key systems i.e., Target Process and follow the Access Engineering processes. • As an SME you will be expected to pass on your knowledge and skills to new and/or junior members within the Product & Engineering and IT Operations team. Your skills and experiences might also include: • Specific operational knowledge payroll software applications with UK compliance coverage. • Sound understanding of the software Development Life Cycle. • Strong experience in writing business cases, elicitation of business requirements and process mapping. • High level of computer literacy, with Microsoft Project, Word, PowerPoint, Excel, JIRA, or similar work management platform. • Demonstrable effective interpersonal, presentation, selling, negotiation and communication skills (written & verbal). • Technical skills with Microsoft Tech Stack including .Net, SQL Server. • Expert Payroll compliance knowledge covering UK payroll tax law.• Experienced in conducting workshops in order to gather business requirements. • Experienced at balancing between being strategic and attending to the hands-on detail and processes. • Highly effective communication and interpersonal skills with the ability to present credibly and concisely to influence a diverse group of stakeholders. What does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
SharePoint Architect, Solutions Consultant, API s, Microsoft Stack, Azure, C-Suite Stakeholder Management, Remote SharePoint Architect / Solution Consultant required to work for a Global Professional Services business based in Central London. However, this will be a remote based role involving some travel into the London office on the odd occasion, Europe and maybe the States. All travel will be fully reimbursed. Please read in full before applying This role is a great opportunity for someone in the world of SharePoint Architecture, Technical Architecture, Technical Cloud Operations / Integrations Services Management / Cloud Data Infrastructure / API Infrastructure to work with a Technical Product mindset to become a Solution Architect / Solutions Consultant. Stakeholder Management is a key part of the role and we will need you to have faced off to Partner Level or C-Suite Level Stakeholders not just people in IT or Pre-Sales, for instance. It is a very strategic role where we require someone with a technical background, who has the ability to make recommendations on Products that will come thick and fast within this organisation. We also need this person to have good, solid leadership skills. We don t need a doer as such. We need someone who was previously a doer and has stepped into more a consulting / advisory kind of role. There will be resources to call upon, along with 3rd party organisations to work with. We need someone who fully understands SharePoint 365, Microsoft Stack technologies (including Azure Cloud), APIs, Data Security, Data Integration and excellent, solid, proven Stakeholder Management. Read on for more details: Responsibilities: Lead in designing, specifying and selecting information solutions, considering functionality, data, security, integration, infrastructure and performance. Lead the organisation in exploiting technology and use knowledge of SharePoint solutions to drive organisational change and support business process design. Understand and support to software architecture design and support development team in developing solutions Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support Work with the Project Managers and Business Analysts to develop high level project schedule resource plans for implementation projects. This is an excellent opportunity and salary is dependent upon experience. Apply now for more details
Apr 27, 2024
Full time
SharePoint Architect, Solutions Consultant, API s, Microsoft Stack, Azure, C-Suite Stakeholder Management, Remote SharePoint Architect / Solution Consultant required to work for a Global Professional Services business based in Central London. However, this will be a remote based role involving some travel into the London office on the odd occasion, Europe and maybe the States. All travel will be fully reimbursed. Please read in full before applying This role is a great opportunity for someone in the world of SharePoint Architecture, Technical Architecture, Technical Cloud Operations / Integrations Services Management / Cloud Data Infrastructure / API Infrastructure to work with a Technical Product mindset to become a Solution Architect / Solutions Consultant. Stakeholder Management is a key part of the role and we will need you to have faced off to Partner Level or C-Suite Level Stakeholders not just people in IT or Pre-Sales, for instance. It is a very strategic role where we require someone with a technical background, who has the ability to make recommendations on Products that will come thick and fast within this organisation. We also need this person to have good, solid leadership skills. We don t need a doer as such. We need someone who was previously a doer and has stepped into more a consulting / advisory kind of role. There will be resources to call upon, along with 3rd party organisations to work with. We need someone who fully understands SharePoint 365, Microsoft Stack technologies (including Azure Cloud), APIs, Data Security, Data Integration and excellent, solid, proven Stakeholder Management. Read on for more details: Responsibilities: Lead in designing, specifying and selecting information solutions, considering functionality, data, security, integration, infrastructure and performance. Lead the organisation in exploiting technology and use knowledge of SharePoint solutions to drive organisational change and support business process design. Understand and support to software architecture design and support development team in developing solutions Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support Work with the Project Managers and Business Analysts to develop high level project schedule resource plans for implementation projects. This is an excellent opportunity and salary is dependent upon experience. Apply now for more details
Private Equity Real Estate Analyst role with a long-established global firm. Transaction analysis and underwriting, asset management, redevelopment, forward funding and real estate loans. Client Details Our client has over three decades of experience in delivering opportunistic returns against value-add investment deals across 8 regions globally. Rare opportunity to join the investment team as they grow the business organically in the UK, providing excellent opportunities for progression as the fund structures increase. Whilst being a sector-agnostic Real Estate specialist ( 10- 200m tickets), they have significant experience in value-add, standing assets in Offices and Logistics. In addition, they have transacted on land / development, Residential Master-planning / Strat Land, forward funding as well as providing loans across multiple sectors. In recent years they have also looked at PBSA, BtR, Datacentres, Life-Sciences and Big-box Retail. Description The PE Real Estate Analyst will be actively involved in all aspects of the deals including underwriting, negotiating third party financings, deal structuring, strategic asset management, and sales. Support the Investment team in screening and analysing new investment opportunities, financial analysis and excel modelling, managing advisors and due diligence work streams. Support the production of the investment committee materials and undertake quarterly reporting and investment performance monitoring. Work across all asset classes, evaluating opportunities at the corporate and asset level, equity and debt positions, listed companies and operating businesses. Profile The PE Real Estate Analyst will have: Strong numerical Degree (Real Estate / Finance or related) from a top-tier university and high grade / GPA. Ideally prior experience as an Analyst within a real estate private equity firm, real estate investment bank or real estate investment /asset manager. UK Real Estate experience. Demonstrable ability in advanced analytical excel work including creating, calculating and interpreting complex financial models across many different deal structures. Ability to work and enjoy a fast-paced environment with significant deal flow and UK travel. Well-developed presentation and communication skills are a essential. Ability to work independently and with a tight transactional team or part of a selected project team. Job Offer Competitive basic salary with strong discretionary bonuses + benefits.
Apr 26, 2024
Full time
Private Equity Real Estate Analyst role with a long-established global firm. Transaction analysis and underwriting, asset management, redevelopment, forward funding and real estate loans. Client Details Our client has over three decades of experience in delivering opportunistic returns against value-add investment deals across 8 regions globally. Rare opportunity to join the investment team as they grow the business organically in the UK, providing excellent opportunities for progression as the fund structures increase. Whilst being a sector-agnostic Real Estate specialist ( 10- 200m tickets), they have significant experience in value-add, standing assets in Offices and Logistics. In addition, they have transacted on land / development, Residential Master-planning / Strat Land, forward funding as well as providing loans across multiple sectors. In recent years they have also looked at PBSA, BtR, Datacentres, Life-Sciences and Big-box Retail. Description The PE Real Estate Analyst will be actively involved in all aspects of the deals including underwriting, negotiating third party financings, deal structuring, strategic asset management, and sales. Support the Investment team in screening and analysing new investment opportunities, financial analysis and excel modelling, managing advisors and due diligence work streams. Support the production of the investment committee materials and undertake quarterly reporting and investment performance monitoring. Work across all asset classes, evaluating opportunities at the corporate and asset level, equity and debt positions, listed companies and operating businesses. Profile The PE Real Estate Analyst will have: Strong numerical Degree (Real Estate / Finance or related) from a top-tier university and high grade / GPA. Ideally prior experience as an Analyst within a real estate private equity firm, real estate investment bank or real estate investment /asset manager. UK Real Estate experience. Demonstrable ability in advanced analytical excel work including creating, calculating and interpreting complex financial models across many different deal structures. Ability to work and enjoy a fast-paced environment with significant deal flow and UK travel. Well-developed presentation and communication skills are a essential. Ability to work independently and with a tight transactional team or part of a selected project team. Job Offer Competitive basic salary with strong discretionary bonuses + benefits.
Job Title: Energy Analyst Location : London Salary: £30K - £40K Job Type: Permanent, Full Time About Us: FGE is an international energy consultancy group specializing in providing world-class research and analysis of both regular and complex aspects of the oil, gas, NGLs and new energy markets. About The Role: We are seeking an Energy Analyst to join our team, focusing on analysing the demand for crude oil, refined products, SAF, hydrogen, methanol, and ammonia across multiple sectors and countries. The successful candidate will be responsible for conducting comprehensive research, analysing data, and providing insights into the factors that impact energy demand, including the transition to new energy sources. The Role and Responsibilities: Gathering and manipulating substantial amount of primary data on a regular basis Creating, updating, and maintaining spreadsheets Modelling energy markets, supply, and demand Regular and broad research on legal, geopolitical, and regulatory changes that will affect oil and energy demand Working with existing teams to analyse macro and micro economic data to identify and forecast energy demand trends on a fuel-by-fuel and sector-by-sector basis Provide strategic and analytical input across all areas of our research incl. ad-hoc projects Prepare reports in a timely, relevant and thought-provoking manner. Maintain regular contact with clients and market participants to gather market information and develop business opportunities Short-term Work: Updating monthly oil demand numbers from primary sources and/or tracking updates by regional analysts to build FGE s regional and global demand outlook by country/region and by product Updating various monthly macro data such as industrial and economic statistics (trade, industrial production, retail sales, car sales by fuel type etc. etc.) and feeding them into models to crosscheck bottom-up demand forecasts Use FGE s proprietary country files and models to integrate country level/regional demand numbers to the global database. The bottom-up approach by product and sector requires meticulous understanding of how oil, SAF, hydrogen etc are used in each economic sector, how oil interacts with other energy sources in these sectors and what this means for demand for different oil products Road transport, petrochemicals, residential, marine bunker, aviation Regular reporting in various reports about oil demand and macro developments including input into our New Energy Foresights, as well as weekly and monthly oil reports Key contacts: Regional Analysts, Director of Energy Economics & Transition Long-term Work: Developing extensive knowledge / work together with respective experts on the following issues: Petrochemicals/plastics/recycling Road transport, fuel economy, engine, and fuel technologies Air transport, fuel economy, airplane technologies and aviation market developments Marine bunkers, future of global seaborne trade, alternative fuels Handling FGE s proprietary transport models to forecast road/air/sea transport fuel demand by country and fuel, developing new modules, expanding models etc. Developing a solid understanding of alternative fuels and their potential penetration into oil market Updating and using FGE s proprietary country files starting from a product/sector level to build FGE s bottom-up global long-term oil demand outlook Expanding FGE s long-term outlook from 2040 to 2050 Contribute greatly to FGE s Strategic Outlook for Energy, looking into long-term developments in oil demand and supply on a sector by sector and regional basis Key contacts: New Energy Team, Refining Team, Regional Analysts, Demand Team, Director of Energy Economics & Transition Desired Skills: - A minimum of bachelor's or master s degree in relevant disciplines such as chemical engineering, or economics - Excellent command of Microsoft Office suite, especially Excel, ideally to macro level - Genuine and proven interest in the energy sector with a keen love of data - Meticulous attention to detail and keen to work with databases - Fluent (written and verbal) in English, another language would be an asset - Excellent written and verbal communication skills - Strong sense of personal responsibility - Ability to multi-task and perform in a deadline driven environment - Fresh graduates are welcome to apply - Candidates must be legally able to work in the United Kingdom Benefits: - 25 days paid holiday plus bank holidays - Paid sick leave - Learning opportunities are available and the employee is also welcome to suggest and recommend programs if useful - Annual performance reviews to discuss opportunities and an annual discretionary bonus scheme - Private Health care - Employee referral scheme available Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Energy Economist, Crude Oil Economist, Economy, Economic, Energy Market Economy and Geopolitical Research may also be considered for this role.
Apr 25, 2024
Full time
Job Title: Energy Analyst Location : London Salary: £30K - £40K Job Type: Permanent, Full Time About Us: FGE is an international energy consultancy group specializing in providing world-class research and analysis of both regular and complex aspects of the oil, gas, NGLs and new energy markets. About The Role: We are seeking an Energy Analyst to join our team, focusing on analysing the demand for crude oil, refined products, SAF, hydrogen, methanol, and ammonia across multiple sectors and countries. The successful candidate will be responsible for conducting comprehensive research, analysing data, and providing insights into the factors that impact energy demand, including the transition to new energy sources. The Role and Responsibilities: Gathering and manipulating substantial amount of primary data on a regular basis Creating, updating, and maintaining spreadsheets Modelling energy markets, supply, and demand Regular and broad research on legal, geopolitical, and regulatory changes that will affect oil and energy demand Working with existing teams to analyse macro and micro economic data to identify and forecast energy demand trends on a fuel-by-fuel and sector-by-sector basis Provide strategic and analytical input across all areas of our research incl. ad-hoc projects Prepare reports in a timely, relevant and thought-provoking manner. Maintain regular contact with clients and market participants to gather market information and develop business opportunities Short-term Work: Updating monthly oil demand numbers from primary sources and/or tracking updates by regional analysts to build FGE s regional and global demand outlook by country/region and by product Updating various monthly macro data such as industrial and economic statistics (trade, industrial production, retail sales, car sales by fuel type etc. etc.) and feeding them into models to crosscheck bottom-up demand forecasts Use FGE s proprietary country files and models to integrate country level/regional demand numbers to the global database. The bottom-up approach by product and sector requires meticulous understanding of how oil, SAF, hydrogen etc are used in each economic sector, how oil interacts with other energy sources in these sectors and what this means for demand for different oil products Road transport, petrochemicals, residential, marine bunker, aviation Regular reporting in various reports about oil demand and macro developments including input into our New Energy Foresights, as well as weekly and monthly oil reports Key contacts: Regional Analysts, Director of Energy Economics & Transition Long-term Work: Developing extensive knowledge / work together with respective experts on the following issues: Petrochemicals/plastics/recycling Road transport, fuel economy, engine, and fuel technologies Air transport, fuel economy, airplane technologies and aviation market developments Marine bunkers, future of global seaborne trade, alternative fuels Handling FGE s proprietary transport models to forecast road/air/sea transport fuel demand by country and fuel, developing new modules, expanding models etc. Developing a solid understanding of alternative fuels and their potential penetration into oil market Updating and using FGE s proprietary country files starting from a product/sector level to build FGE s bottom-up global long-term oil demand outlook Expanding FGE s long-term outlook from 2040 to 2050 Contribute greatly to FGE s Strategic Outlook for Energy, looking into long-term developments in oil demand and supply on a sector by sector and regional basis Key contacts: New Energy Team, Refining Team, Regional Analysts, Demand Team, Director of Energy Economics & Transition Desired Skills: - A minimum of bachelor's or master s degree in relevant disciplines such as chemical engineering, or economics - Excellent command of Microsoft Office suite, especially Excel, ideally to macro level - Genuine and proven interest in the energy sector with a keen love of data - Meticulous attention to detail and keen to work with databases - Fluent (written and verbal) in English, another language would be an asset - Excellent written and verbal communication skills - Strong sense of personal responsibility - Ability to multi-task and perform in a deadline driven environment - Fresh graduates are welcome to apply - Candidates must be legally able to work in the United Kingdom Benefits: - 25 days paid holiday plus bank holidays - Paid sick leave - Learning opportunities are available and the employee is also welcome to suggest and recommend programs if useful - Annual performance reviews to discuss opportunities and an annual discretionary bonus scheme - Private Health care - Employee referral scheme available Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Energy Economist, Crude Oil Economist, Economy, Economic, Energy Market Economy and Geopolitical Research may also be considered for this role.
- Tester - Hybrid (very flexible) - Cheshire - Excellent benefits - £45,000 - Calling all Testers . Do you want to work for the UK s leading provider and administrator of service plans, trusted by 15 of the world s foremost vehicle manufacturers - they are truly masters of aftersales relationships between car manufacturers and dealerships, delivering world-class customer service and support for post-sales care. You'll be joining a forward-thinking development team where you will perform manual and regression testing of web sites, APIs, business logic and reports, as required, and support the team in their increasing adoption of automated testing of new software. You'll ensure good quality software is delivered in line with timescales and produce easy to understand test cases and test scripts and providing a full audit of testing undertaken. This role holder will also act as a point of contact with commercial and operational stakeholders in their execution of User Acceptance Testing and provide support to the business in relation to errors identified in Production Software. What will you be up to with the development team? Support the delivery of new software and reporting requirements to the business through effective prioritisation and scheduling of work. Define, gather and manage the test data to support test cases for both functional (user stories) and non-functional requirements (NFRs). Execute test scripts making sure that any deviation between actual and expected results is clear at all times. Defect resolution / reduction through collaboration and communication with business and team members. Support a culture of continuous improvement with a focus on leveraging technical toolsets to provide the business with informative and trusted reporting. What it takes for you to join the team Knowledge of software development lifecycles. Experience of mastering new business systems and processes. Experience of Reports testing would be desirable. Knowledge of source control systems and implementing change control. JIRA and Test Management and scripting tools. Effective test design, test planning and scheduling. Creation of test cases from requirements. Experience of automated test tools. Ready for the challenge? Apply now and we'll be in touch shortly. Skills- Tester, Test Analyst, Software Test Analyst, manual testing, automated/regression testing, SDLC, JIRA, UAT Testing Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2024
Full time
- Tester - Hybrid (very flexible) - Cheshire - Excellent benefits - £45,000 - Calling all Testers . Do you want to work for the UK s leading provider and administrator of service plans, trusted by 15 of the world s foremost vehicle manufacturers - they are truly masters of aftersales relationships between car manufacturers and dealerships, delivering world-class customer service and support for post-sales care. You'll be joining a forward-thinking development team where you will perform manual and regression testing of web sites, APIs, business logic and reports, as required, and support the team in their increasing adoption of automated testing of new software. You'll ensure good quality software is delivered in line with timescales and produce easy to understand test cases and test scripts and providing a full audit of testing undertaken. This role holder will also act as a point of contact with commercial and operational stakeholders in their execution of User Acceptance Testing and provide support to the business in relation to errors identified in Production Software. What will you be up to with the development team? Support the delivery of new software and reporting requirements to the business through effective prioritisation and scheduling of work. Define, gather and manage the test data to support test cases for both functional (user stories) and non-functional requirements (NFRs). Execute test scripts making sure that any deviation between actual and expected results is clear at all times. Defect resolution / reduction through collaboration and communication with business and team members. Support a culture of continuous improvement with a focus on leveraging technical toolsets to provide the business with informative and trusted reporting. What it takes for you to join the team Knowledge of software development lifecycles. Experience of mastering new business systems and processes. Experience of Reports testing would be desirable. Knowledge of source control systems and implementing change control. JIRA and Test Management and scripting tools. Effective test design, test planning and scheduling. Creation of test cases from requirements. Experience of automated test tools. Ready for the challenge? Apply now and we'll be in touch shortly. Skills- Tester, Test Analyst, Software Test Analyst, manual testing, automated/regression testing, SDLC, JIRA, UAT Testing Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
Apr 25, 2024
Full time
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
Are you a tech-savvy problem solver with a passion for optimising business operations? Do you have experience with JD Edwards systems and a knack for providing exceptional support? If the answer is YES, Altro have an exciting opportunity for you to join our In-House Computer Services team as a JDE Operations Support Analyst . This is a full-time position, based on a 12 Month Fixed Term Contract, working 4 days on site in Letchworth Garden City and 1 day from home. So what will you be doing? As a JDE Operations Support Analyst, throughout the 12 months, you will focus on the Autoglym side of the business, playing a key role in ensuring the smooth functioning of our JDE system and supporting end-users across various departments. Your responsibilities will include troubleshooting issues, optimising system performance, and collaborating with IT and business teams to implement enhancements and upgrades. Who are we looking for? We need someone with proven experience in supporting JDE. Strong analytical and problem-solving skills with excellent communication and interpersonal skills. The ability to work effectively both independently and as part of a team as well as good all round business knowledge in the areas of sales, manufacturing and Logistics So, who are Altro? There are two trading divisions, Altro, a leading British manufacturer and supplier of premium flooring and wall cladding systems for construction and transport and Autoglym, a leading British manufacturer and supplier of premium vehicle valeting products. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and are passionate about what we do. Head to our Life_at_altro and Life_at_Autoglym Instagram pages to find out more about us. As well as an exciting opportunity and a competitive salary, what does Altro offer? Holiday entitlement starts at 25 days; if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family friendly benefits, including Maternity, Paternity and Shared Parental Leave. Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party. It might be a long way off, but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement. We encourage applications from candidates of all backgrounds and celebrate the wonderful mix of people that makes our workplace truly special! From different backgrounds to unique perspectives, we love it all. If you want to join a team where your quirks are celebrated, then click apply today there's a seat waiting for you!
Apr 25, 2024
Seasonal
Are you a tech-savvy problem solver with a passion for optimising business operations? Do you have experience with JD Edwards systems and a knack for providing exceptional support? If the answer is YES, Altro have an exciting opportunity for you to join our In-House Computer Services team as a JDE Operations Support Analyst . This is a full-time position, based on a 12 Month Fixed Term Contract, working 4 days on site in Letchworth Garden City and 1 day from home. So what will you be doing? As a JDE Operations Support Analyst, throughout the 12 months, you will focus on the Autoglym side of the business, playing a key role in ensuring the smooth functioning of our JDE system and supporting end-users across various departments. Your responsibilities will include troubleshooting issues, optimising system performance, and collaborating with IT and business teams to implement enhancements and upgrades. Who are we looking for? We need someone with proven experience in supporting JDE. Strong analytical and problem-solving skills with excellent communication and interpersonal skills. The ability to work effectively both independently and as part of a team as well as good all round business knowledge in the areas of sales, manufacturing and Logistics So, who are Altro? There are two trading divisions, Altro, a leading British manufacturer and supplier of premium flooring and wall cladding systems for construction and transport and Autoglym, a leading British manufacturer and supplier of premium vehicle valeting products. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and are passionate about what we do. Head to our Life_at_altro and Life_at_Autoglym Instagram pages to find out more about us. As well as an exciting opportunity and a competitive salary, what does Altro offer? Holiday entitlement starts at 25 days; if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family friendly benefits, including Maternity, Paternity and Shared Parental Leave. Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party. It might be a long way off, but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement. We encourage applications from candidates of all backgrounds and celebrate the wonderful mix of people that makes our workplace truly special! From different backgrounds to unique perspectives, we love it all. If you want to join a team where your quirks are celebrated, then click apply today there's a seat waiting for you!
Pricing Analyst Worthing 40 to 50k, DoE Pricing Analyst required to join our dynamic team in Worthing. As a Pricing Analyst, you will play a pivotal role in developing and implementing pricing strategies to ensure profitability and competitiveness in the insurance market. Specifics of the role: Operate on both supply side (underwriting) and demand side (sales) pricing Developing, maintaining, and enhancing pricing models for their insurance products, ensuring they are both competitive and profitable. Analysing historical claims and other relevant data to identify trends and patterns, and applying this knowledge to optimize pricing strategies. Refine and develop metrics for tracking performance across the company's portfolio Collaborating with external underwriters, product development, and other cross-functional teams to design new and innovative insurance products. Monitoring the performance of existing products and recommending adjustments to pricing and coverage as needed. Staying current with industry trends, regulatory changes, and emerging methodologies to ensure best practices are consistently applied. Preparing clear and concise reports for management and other stakeholders, outlining pricing recommendations and their potential impact on the business. Supporting the development and implementation of advanced pricing tools and methodologies. Mentoring and providing guidance to other team members. Ideally you will have experience in the following: Qualified or nearly qualified actuary with relevant experience in the insurance industry. Strong analytical and problem-solving skills, with proficiency in statistical modelling and data analysis tools (eg, SAS, R, Python). Solid understanding of insurance principles and pricing techniques. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Proven ability to manage multiple projects and priorities in a fast-paced environment. Knowledge of regulatory requirements and industry standards related to insurance pricing. If this sounds of interest do send your CV across for consideration. Worthing, West Sussex. Hybrid working available, 40 to 50k, DoE
Apr 25, 2024
Full time
Pricing Analyst Worthing 40 to 50k, DoE Pricing Analyst required to join our dynamic team in Worthing. As a Pricing Analyst, you will play a pivotal role in developing and implementing pricing strategies to ensure profitability and competitiveness in the insurance market. Specifics of the role: Operate on both supply side (underwriting) and demand side (sales) pricing Developing, maintaining, and enhancing pricing models for their insurance products, ensuring they are both competitive and profitable. Analysing historical claims and other relevant data to identify trends and patterns, and applying this knowledge to optimize pricing strategies. Refine and develop metrics for tracking performance across the company's portfolio Collaborating with external underwriters, product development, and other cross-functional teams to design new and innovative insurance products. Monitoring the performance of existing products and recommending adjustments to pricing and coverage as needed. Staying current with industry trends, regulatory changes, and emerging methodologies to ensure best practices are consistently applied. Preparing clear and concise reports for management and other stakeholders, outlining pricing recommendations and their potential impact on the business. Supporting the development and implementation of advanced pricing tools and methodologies. Mentoring and providing guidance to other team members. Ideally you will have experience in the following: Qualified or nearly qualified actuary with relevant experience in the insurance industry. Strong analytical and problem-solving skills, with proficiency in statistical modelling and data analysis tools (eg, SAS, R, Python). Solid understanding of insurance principles and pricing techniques. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Proven ability to manage multiple projects and priorities in a fast-paced environment. Knowledge of regulatory requirements and industry standards related to insurance pricing. If this sounds of interest do send your CV across for consideration. Worthing, West Sussex. Hybrid working available, 40 to 50k, DoE
Master Data Analyst - 37,500 - Knottingley (Onsite) My client is a market leading operating in their field who see great success both nationally and internationally. They are on the lookout for a new Master Data & Packaging Analyst to join their existing team. This role will based from the teams Knottingley office and candidates available at short notice are highly preferable! Responsibilities: Support new product development process from start to finish with all data requirements, creation of cost quotations, BOM's, materials and routings; Maintenance of existing Master Data, particularly checking the accuracy of BOM's to current specifications Manage data obsolescence in line with business requirements Maintain master data integrity by developing processes to support data quality going forward Supporting the system set up & testing of Materials Requirement Planning Advise purchasing department on appropriate packaging orders sizes Support planning department in managing appropriate inventory levels for packaging to meet production requirements Supporting the sales function with the maintenance of price books Collection of data for Extended Producer Responsibility packaging submissions Liaise with group IT on improvements to existing ERP reports and suggestions of new reports Participate in business specific and potentially global projects; Ad hoc support to the Finance and planning departments when necessary Requirements: Experience of working with an ERP system (SAP or Infor) Excellent Excel skills (Vlookup, pivot tables & "sumif" formula level) Comfortable working with large sets of data; Knowledge of material planning requirements Experience working within a manufacturing or FMCG environment is desirable If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2024
Full time
Master Data Analyst - 37,500 - Knottingley (Onsite) My client is a market leading operating in their field who see great success both nationally and internationally. They are on the lookout for a new Master Data & Packaging Analyst to join their existing team. This role will based from the teams Knottingley office and candidates available at short notice are highly preferable! Responsibilities: Support new product development process from start to finish with all data requirements, creation of cost quotations, BOM's, materials and routings; Maintenance of existing Master Data, particularly checking the accuracy of BOM's to current specifications Manage data obsolescence in line with business requirements Maintain master data integrity by developing processes to support data quality going forward Supporting the system set up & testing of Materials Requirement Planning Advise purchasing department on appropriate packaging orders sizes Support planning department in managing appropriate inventory levels for packaging to meet production requirements Supporting the sales function with the maintenance of price books Collection of data for Extended Producer Responsibility packaging submissions Liaise with group IT on improvements to existing ERP reports and suggestions of new reports Participate in business specific and potentially global projects; Ad hoc support to the Finance and planning departments when necessary Requirements: Experience of working with an ERP system (SAP or Infor) Excellent Excel skills (Vlookup, pivot tables & "sumif" formula level) Comfortable working with large sets of data; Knowledge of material planning requirements Experience working within a manufacturing or FMCG environment is desirable If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Proven knowledge of business process and its KPI's, including best practices to support the relevant business processes Sales and Services processes . Customer facing consulting, good stakeholder management skills are required. Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others. Prefer minimum 8+ years of IT experience, including Agile. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups SFDC business analyst ; Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements. Build effective and productive key business stakeholder relationships. Prior working experience on SFI will be prefer and value add. Early involvement in solution design and estimations. Knowledge for Salesforce business analyst Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Insurance. Analyse main business processes and requirements and translate into IT solutions. Responsible to maximize the use and acceptance of standard/catalogue-based solutions to support business needs driving industry best practices processes. Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints. Develop user stories/ wireframes (both functional and system operational requirements) and work with client on elaboration and ambiguity resolution. Ongoing validation of deliverables against requirements. Flexibly respond to shifting business needs and priorities. Prior to UAT validates that solution meets business requirements. Train key users and ensure availability of training and support materials. Salesforce Business Analyst
Apr 24, 2024
Full time
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Proven knowledge of business process and its KPI's, including best practices to support the relevant business processes Sales and Services processes . Customer facing consulting, good stakeholder management skills are required. Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others. Prefer minimum 8+ years of IT experience, including Agile. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups SFDC business analyst ; Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements. Build effective and productive key business stakeholder relationships. Prior working experience on SFI will be prefer and value add. Early involvement in solution design and estimations. Knowledge for Salesforce business analyst Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Insurance. Analyse main business processes and requirements and translate into IT solutions. Responsible to maximize the use and acceptance of standard/catalogue-based solutions to support business needs driving industry best practices processes. Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints. Develop user stories/ wireframes (both functional and system operational requirements) and work with client on elaboration and ambiguity resolution. Ongoing validation of deliverables against requirements. Flexibly respond to shifting business needs and priorities. Prior to UAT validates that solution meets business requirements. Train key users and ensure availability of training and support materials. Salesforce Business Analyst
About us: Our customer is a dynamic and innovative company committed to improving the MSP offering to the SMB market. We take pride in our diverse and talented team, and we are currently seeking a driven ambitious Sales Portfolio Manager/Service Architect to join their growing organization. What we're looking for: The ideal candidate will be ready for this developing role; will be able to think on their feet, have excellent communication and interpersonal skills, general business awareness, IT literacy, problem-solving skills, and full driving license. Job Role: To provide first-line support to UK-based businesses, that provide IT Support and equipment to small and medium sized businesses. The support provided will be focused on all aspects of the end-to-end supply chain from IT product distribution through to the customer and include quoting, invoicing and support plus the business infrastructure and resources required to deliver these services. The support queries raised will cover a wide range of subjects and the responses and resolutions will be time critical. Covering a broad range of business subjects, predominantly focussing on supply chain, candidates will have the ability to recognise and triage incoming enquiries from our business partner community. Technical support: Provide 1st Support for any information technology issues and problems. Respond to 1st line support calls raised by the supported business in a professional, confident, and timely manner following contractual SLAs and KPIs Analyse the nature of queries and customer problems and provide suitable solutions within satisfactory timescales to resolve. Identify common types of queries raised from the supported businesses and raise these with the training department to refresh existing training programmes or draft new. Demonstrate communication skills appropriate to the environment. Develop and maintain rapport with supported businesses and their employees by displaying a detailed understanding of their business requirements. Establish and maintain high levels of incident, request and problem ownership through the life cycle observing operational procedures to a satisfactory conclusion. Ensure a high standard data accuracy and quality of information within the support Platform. Understand and implement the escalations procedures. Fully understand the service our customer has been engaged to deliver in line with contractual agreements. Personal and Team Development : Undertake ad-hoc projects and changes as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings or vendor engagement. Provide cover or deputise for other analysts in their absence either within the same team or across other Service teams. Enhance existing and develop new documentation and procedures relevant to the scope of the role, including creation and enhancement of Knowledge Articles from incident resolutions to 'howto' guides and training documentation. Show an outward commitment to actively develop a deep understanding of the business and stakeholder community and enhance personal knowledge whilst acquiring accreditations in line with business needs.
Apr 23, 2024
Full time
About us: Our customer is a dynamic and innovative company committed to improving the MSP offering to the SMB market. We take pride in our diverse and talented team, and we are currently seeking a driven ambitious Sales Portfolio Manager/Service Architect to join their growing organization. What we're looking for: The ideal candidate will be ready for this developing role; will be able to think on their feet, have excellent communication and interpersonal skills, general business awareness, IT literacy, problem-solving skills, and full driving license. Job Role: To provide first-line support to UK-based businesses, that provide IT Support and equipment to small and medium sized businesses. The support provided will be focused on all aspects of the end-to-end supply chain from IT product distribution through to the customer and include quoting, invoicing and support plus the business infrastructure and resources required to deliver these services. The support queries raised will cover a wide range of subjects and the responses and resolutions will be time critical. Covering a broad range of business subjects, predominantly focussing on supply chain, candidates will have the ability to recognise and triage incoming enquiries from our business partner community. Technical support: Provide 1st Support for any information technology issues and problems. Respond to 1st line support calls raised by the supported business in a professional, confident, and timely manner following contractual SLAs and KPIs Analyse the nature of queries and customer problems and provide suitable solutions within satisfactory timescales to resolve. Identify common types of queries raised from the supported businesses and raise these with the training department to refresh existing training programmes or draft new. Demonstrate communication skills appropriate to the environment. Develop and maintain rapport with supported businesses and their employees by displaying a detailed understanding of their business requirements. Establish and maintain high levels of incident, request and problem ownership through the life cycle observing operational procedures to a satisfactory conclusion. Ensure a high standard data accuracy and quality of information within the support Platform. Understand and implement the escalations procedures. Fully understand the service our customer has been engaged to deliver in line with contractual agreements. Personal and Team Development : Undertake ad-hoc projects and changes as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings or vendor engagement. Provide cover or deputise for other analysts in their absence either within the same team or across other Service teams. Enhance existing and develop new documentation and procedures relevant to the scope of the role, including creation and enhancement of Knowledge Articles from incident resolutions to 'howto' guides and training documentation. Show an outward commitment to actively develop a deep understanding of the business and stakeholder community and enhance personal knowledge whilst acquiring accreditations in line with business needs.